yellow team presentation - values 2017
TRANSCRIPT
Outside Counsel Guidelines are
commonplace
Agreed to litigation plans are standard
E-Billing systems allow for efficient billing,
strategic planning and report tracking
Expert auditors work in a collaborative and
respectful manner with law firms
Present
DEFINED BY OUR VALUES...
INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE
• Learning by doing refers to a theory of education expounded by American
philosopher John Dewey.
• Stressing the values of excellence by inspiring other: A leader’s actions set an
unspoken standard about what is appropriate and what is not.
• Followers learn about acceptable behaviors through observation.
• Therefore, as a leader everything you do has an influence on others; your
actions and behaviors are examined, interpreted and amplified all the time
and serve as guide posts for how things should be done and what is
expected.
• When leaders set an example with the goal of shaping strategy and culture,
magic happens. Trust increases, behaviors change, collaboration improves,
values are conveyed and goals are achieved!
• ALL OF THIS IS DONE THROUGH EXHIBITING EXCELLENCE!
Present
DEFINED BY OUR VALUES...
INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE
• The star is a universal
symbol of excellence
• Over 35 nations – Islamic,
Communist and
Democratic –
• fly flags with stars
• Police wear stars to
uphold the law
• Heroes get stars as
medals for courage and
sacrifice
• Children receive report
cards with stars for good
behavior
• Ancient philosophers
believed the world was
made up of four elements:
air, fire, water and earth
• They also believe that
when these elements
are in harmony a fifth
element appears and used
a geometric five point star
as its symbol
• To them, the apex
represented Quintessence
– the purest concentrated
absolute best something
can be
The star’s apex
represents the
epitome of human
imagination,
intelligence, striving
and attainment
Present
DEFINED BY OUR VALUES...
INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE
Dianne
Rizzo
Dennis
Sturtz
Danielle
Croce
Jennifer
AlimondaMarcia
Flores
Jami
Todisco
Ronica
Copes
Yvette
Jones
Alan
Silberling
Rory
Natter
William
KremmelbeinKarla
Rosa
Cheresa
Fields
Diana
Hernandez
Colleen
Gaitings
Christie
Miller
Shana
D’Angelo
Jessica
Carucci
Sandra
FuhrmeisterTejas
Shah
Ruth
AzzatoEmily
PerichEfram
Mitrani
Audrey
OrsiniRahul
HariharanChristian
Gresalfi
Susan
Warhurst
Sheila
McGowanAngelo
CalecaKathleen
Cheuk
Lucas
Maas
Marc
Kravitz
Sean
Brennan
Christina
RusnakAllison
Avent
Richard
Lippin
Alicia
Prestia
Howard
Meyers
Tom
MurrayLaura
Johnson
Igor
Niyazov
Meghan
McDonoughAlyssa
Keliher
Aaron
Marcus
Sameer
Sahrudayan
Present
DEFINED BY OUR VALUES...
INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE
• What better way to express, promote and convey the value of EXCELLENCE
than by LEARNING and FOLLOWING the real examples in our own company
that exhibit EXCELLENCE!
• We chose 5 Excellence Leaders in the categories of:
• 1) Inspiring and Mentoring others to stretch beyond what they thought was
possible
• 2) Developing and Executing proactive solutions that add value
• 3) Working with a sense of urgency, accuracy and efficiency
• 4) Acting in a professional manner through dress, conduct
and communication
• 5) Demonstrating knowledge, technical expertise and
competence that results in trusted advisor status
• Each honoree was awarded with a golden star trophy and
surprised with a chant about their excellence while wearing
the golden star of excellence hat.
• The following slides include a video and pictures of each
honoree receiving their award.
Present
DEFINED BY OUR VALUES...
INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE
I DON’T KNOW BUT
I’VE BEEN TOLD…
YOUR EXCELLENCE IT SHINES
LIKE GOLD!
Outside Counsel Guidelines are
commonplace
Agreed to litigation plans are standard
E-Billing systems allow for efficient billing,
strategic planning and report tracking
Expert auditors work in a collaborative and
respectful manner with law firms
Present
DEFINED BY OUR VALUES...
INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE
INSPIRING AND MENTORING OTHERS TO STRETCH BEYOND WHAT THEY THOUGHT WAS POSSIBLE
• Provides valuable E&O tips and
education to other employees
• Truly acts as a mentor through her wealth
of insurance knowledge
Outside Counsel Guidelines are
commonplace
Agreed to litigation plans are standard
E-Billing systems allow for efficient billing,
strategic planning and report tracking
Expert auditors work in a collaborative and
respectful manner with law firms
Present
DEFINED BY OUR VALUES...
INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE
DEMONSTRATES KNOWLEDGE & EXPERTISE RESULTING IN TRUSTED ADVISOR STATUS
• Carlo is an EPIC Master and always
available to provide a solution to any problem
• No shortcuts are taken – he is always looking to do things the right way
DEFINED BY OUR VALUES...
INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE
Develops & Executes Pro-Active Solutions
• Whenever Scott is presented with an issue he is quick to offer solutions
(e.g. the new licensing system, tricky endorsements, custom reports)
Outside Counsel Guidelines are
commonplace
Agreed to litigation plans are standard
E-Billing systems allow for efficient billing,
strategic planning and report tracking
Expert auditors work in a collaborative and
respectful manner with law firms
Present
DEFINED BY OUR VALUES...
INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE
ACTING IN A PROFESSIONAL MANNER THROUGH DRESS, CONDUCT AND COMMUNICATION
• Sonia consistently handles claims
in a professional manner and
always dresses appropriately,
even on casual Fridays
Outside Counsel Guidelines are
commonplace
Agreed to litigation plans are standard
E-Billing systems allow for efficient billing,
strategic planning and report tracking
Expert auditors work in a collaborative and
respectful manner with law firms
Present
DEFINED BY OUR VALUES...
INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE
WORKS WITH URGENCY, ACCURACY & EFFICIENCY
• Even when handling last minute
requests Maureen gets everything
done quickly and her attention to detail
ensures it is done accurately
DEFINED BY OUR VALUES...
INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE
Outside Counsel Guidelines are
commonplace
Agreed to litigation plans are standard
E-Billing systems allow for efficient billing,
strategic planning and report tracking
Expert auditors work in a collaborative and
respectful manner with law firms
Present
DEFINED BY OUR VALUES...
INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE
“Excellence is an art won by training and
habituation. We do not act rightly because
we have virtue or excellence, but we
rather have those because we have acted
rightly. We are what we repeatedly do.
Excellence, then, is not an act but a
habit.” -Aristotle
Excellence is conveyed and promoted
through learning by example.
Behaviors and actions do impact
others and people will recognize and
be positively influenced by excellence.
Through the examples we have
recognized we hope that we can all
learn how to display the value of
excellence!
Honorable Mention: Our Armed Forces, who work with a sense
of urgency and accuracy for our country, execute solutions that
add value, act in a professional manner and demonstrate
knowledge and expertise. They are truly Stars by their
Performance of Excellence in this day and age for our country.
In an attempt to show
excellence we have elected to
donate our entire allowance of
$100 directly to the American
Heart Association… in addition
to our vacation funds of course!