YOTTA’S SUPPORT PACKAGES

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WHAT IS ENHANCED SUPPORT?Enhanced Support gives you further peace of mind.

Take advantage of Yotta’s deep knowledge and expertise and have access to software consultants and subject matter experts across multiple disciplines.

Sign up for upfront services at the start of a new contract or at the time of your maintenance renewal and make sure you have ‘next level’ support throughout the duration of your contract.

From Power BI dashboards to running complex reports, quarterly onsite visits or creating Alloy designs, choose from hundreds of different services to make sure you get the most from your software.

There is no need for adhoc purchase orders because it’s all sorted right at the start. Make savings on average day rates whilst adding value to your software applications. Credits can be used business wide not just by service area.

WE ARE YOTTA

Along with the 4 packages we can offer a bespoke package as required. *Bespoke packages can be offered on request

ENHANCED SUPPORT PACKAGES

Choose from 4 packages*

28 Credits

8 Credits

40 Credits

18 Credits

Bronze

Gold Platinum

Silver

£5700p/a

£1900p/a

£7600p/a

£3800p/a

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Scenario analysis CW or FW (up to 3 models) Works programme development CW or FW Horizons SCRIM model

Alloy minor service area implementationAPI/mesh introductionReview & create simple full processReview & create a complex full processCreating complex designsCreating designsProcess reviewSystem management reviewUpdating the power BI cube to include additional dataUser drop in surgeryQuarterly on site visitHorizons <> Mayrise API

Annual bill item/schedule of rate importsBespoke data imports - create design & carry out importBespoke data imports - create script and carry out importData overview/cleansingGeneric data imports using the source format as designMapping updatesNSG importsOD file importsOS tile updatesStreet lighting data importsData load (1 dataset for 1 year)

Network review & recommendation (per 1000km)

Asset Management Planning

Product Consultancy

Data Management

Network Management

253014

32441620.584841628

2212120.52220.5248

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ENHANCED SUPPORT OPTIONS

424816

Crystal reports training on MayriseBasic creationStandard creationComplex creationHighly complex creation

Report Building

WE ARE YOTTA

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Power BI dashboardsAsset valuation CW, FW or street furnitureAsset valuation lighting or structuresWGA submission (required for any of the above)SDLI 130-03 SCRIMReporting: BVPI 187 footways or 224b U roads or FMSheadline indicatorReporting: SDLI 130-01 or 130-02 or 130-03

Data discovery projectFact find, gap analysis and action plan against best practiceStrategic document review (HIAMP etc), align to best practice with recommendationsAsset management policy & strategy review & updateSkidding resistance policy review/updateSkidding resistance strategy review/updateSurvey management (per 1 Supplier)Asset management support (1 week blocks)Annual systems / business healthcheck - per system / moduleMonthly onsite support

New starter super user trainingNew starter user trainingDesignerNew feature trainingPower BIAd-hoc training dayRemote training sessionWork flowHorizons analysis trainingHorizons explorer trainingMarchPMS training Quarterly webinars on new features for 3 attendees. 1 day per quarter

System Reporting

Strategic Services

Training

Yotta can provide a bespoke services specification upon request.

WEAREYOTTA.COM

contactus@weareyotta.com 01926 319 600

To talk about any of Yotta’s enhanced support options, please contact your Customer Relationship Manager.