your complete partner for cash handling within the public ... transporta… · the passing of...
TRANSCRIPT
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Your Complete Partnerfor Cash Handling
within the Public Transport Sector
Accountability Profitability Security Connectivity AccuracyTechnology
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SUZOHAPP is a technology company providing software and hardware for cash handling automation and self-service
solutions to more than 25,000 customers throughout the world. SUZOHAPP’s technology enables automation for customers
operating in a variety of end markets including retail, transportation, gaming, banking, vending and amusement. SUZOHAPP’s
solutions include cash deposit, recycling, processing and payment systems as well as a broad range of self-service component
technologies. SUZOHAPP’s more than 1,100 employees operate in 19 countries and dealer network covers more than 100
countries. The brands of SCAN COIN, Comestero and CashComplete™ are united under the SUZOHAPP Company.
SUZOHAPP’s mission is to provide its customers with excellent service and high quality components, solutions, and software
that create significant value for their business. The company vision is to become the global market leader by being true to its
core value of growth through the investment in people and innovation and so providing market-leading solutions for all the
customers in all the markets throughout the world.
SUZOHAPP is owned by affiliates of ACON Investments, L.L.C., a Washington, D.C.- based international private equity
investment firm that has responsibility for managing approximately $4.4 billion of capital.
35 FACILITIES19 COUNTRIES 115 ENGINEERS 50,000+
PRODUCTS5,000+ SOLUTIONS6M+ DEVICES
25,000+ CUSTOMERS
1,100+ EMPLOYEES
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Let’s Talk CashThe passing of valuables in payment for services or goods has been, and still is, the most
common payment method across the globe. Cash, in one form or other has, for centuries,
been king.
Now we hear a new story. Cash is old, cash is out of fashion, emerging technologies are replacing cash and
the future is made up of contactless cards, NFC and electronic payments. We cannot deny that the growth
of contactless, NFC and other electronic transfer based payment have grown significantly in recent years.
However, cash in fact is still a very popular payment medium. In the UK, over 50% of all retail transactions are
still paid with cash according to the most recently published survey by the British Retail Consortium. Even in
markets seen as the leading edge of cashless acceptance, cash is still a significant commodity. In Sweden for
example, over 3000 ATMs facilitate over 174 Million cash withdrawals each year.
Why Cash is still KingSpeed and convenience
Convenience is one of the most common reasons for making payments in cash. Having fast, confirmed payment
for goods and services helps to ‘oil the gears’ of the small business economy. Cash is especially important
within the public transport sector. It enables social inclusivity and makes the transport services accessible to
all - whether banked or unbanked, regardless of access to other payment methods and technologies.
Debt management
Cash usage increases during economic turmoil, people want to know exactly what they have to spend. We
have seen, during recent recession events, a distinct move from card payment to cash payment as a direct
result of public concerns over personal debt. Spending cash in hand is seen by many as a prudent method of
avoiding overspend.
Card payments are expensive
With the development of new cash recycling technologies in systems from recycling ATM’s in bank branches to
back office till float management systems and smart safes, processing cash has probably never been cheaper.
Processing card payments costs operators significantly more than the costs of balancing cash takings. Every
electronic payment has a handling cost – a small percentage taken each time by the card acquirer – and that
adds up. In the UK, estimates for the interchange fees for retail card transactions during 2013 are GBP 950
Million – a sum that is ultimately going to be passed, through the chain, to the end consumer. Cash is simple,
free to use and socially inclusive. Most importantly to the operators and handlers of cash, the increasing
sophistication of cash handling solutions continues to make it the cheapest payment method to accept.
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Whatever the route cash takes
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PurchaseTicket
AutomatedFare Collection
CashRecycling
DriverPaymentTicket
Windows
Monitors CoinHandling
Speed Reporting
Reliability
Accuracy
Recycling
FloatCreation
Reconciliation
SUZOHAPP will guide you
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CashRecycling
Real TimeData
CashDepositing
FloatRecycling
Collection
Banking
NoteAcceptance
TechnicalSupport
Security
Service
through the whole journey
in your transport business
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For all your component needs – look no further than SUZOHAPP.
As a leading component supplier on a global scale, SUZOHAPP is a one stop shop for OEMs.
SUZOHAPP is a leading manufacturer of advanced bill validation technology, providing the Bill-to-Bill™ product range,
the most efficient and reliable currency management systems designed to validate and recycle banknotes.
SUZOHAPP offers the very latest in secure coin acceptance technology. Well over one million of Comestero RM5 coin
acceptor have been produced throughout the years. RM5 Evolution and RM5 HD coin mechanisms are worldwide known
for their quality and reliability.
As the masters of coin hoppers, SUZOHAPP provides the most innovative and durable coin devices on the market.
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Components for OEMs
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The ideal coin or token dispensing unit for any machine
With high speed dispensing the square base allows for four different installation
orientations, based on the customer’s installation requirements. Conversion to different
currencies is fast and easy. A sophisticated electronic control board, together with payout
sensors, protects it against any possible accidental jams. Available also in the Dual
Hopper version, which can payout 2 different types of coins.
Cube MKII
Innovative through hole hopper
New through hole hopper, suitable for various uses such as parking and change machines.
The innovative electronics and high resistance plastic materials ensure durability over
time. Supplied with standard quick-fit and release base plate. Manufactured from
extremely strong and bearing plastics and state-of-the-art electronics, resulting in a very
robust, reliable and low cost hopper.
Flow
High dispensing speed and reliability come together
Based on a belt drive, Evolution is the result of an entirely new design which represents
a decisive improvement, in terms of both performance and ease of maintenance.
The combination of extremely wear-resistant plastic resins with state of the art
electronics has produced a device with low purchase and management costs. This
type of hopper can be used for 95% of coins and tokens worldwide, without needing
adjustments.
Evolution
2 Cube hoppers for reliable payout
A new unit that contains 2 Cube hoppers enabled for payout of one kind of coin (0.50 €
- 1.00 € - 2.00 €). It has been designed according to the highest standards for reliability
and security for the industry. It is made from extremely strong, wear resistant plastics.
Smart bracket payout
Our extensive range of coin hoppers will help you to design payment systems that meet the specific requirements of your clients business and planned fare payment estate. With a range of sizes, speeds and capacities, our hopper systems can be integrated with ease, using industry standard communications protocols to make your design and build as simple and straight forward as possible.
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Components for OEMs Coin Hoppers
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The RM5 Evolution coin validator is known for its quality and reliability. Its
electronics combine extraordinary selectivity with extreme programming
versatility: the Cloning system allows the transfer of the configuration parameters
from one sample coin validator to another.
RM5 EvolutionThe coin validator of undisputed quality and reliability
WGR Coin CarouselHigh performance coins storage and payout
The coin carousel WGR has two specific functions. It not only stores coins but acts as
an escrow to return rejected coins and serves as a payout mechanism. The escrow
returns coins already entered, acting as Last-In/First-out (LiFo) mechanism. The
major design innovation of the WGR is the carousel with 53 compartments in which
50 entered coins can be stored. The carousel’s mechanical design allows all coin
handling to take place within this unit.
The modular design allows several carousels to be placed on top of
each other by using a simple rack construction for a complete coin
storage and payout system.
We offer a vast choice of coin devices to meet a range of coin requirements: each model guarantees impeccable security, quality and reliability in all applications
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The RM5 HD coin validator has set new standards in coin validation. Through
5 different sensors and 10 recognition parameters, it ensures a high level
of recognition and discrimination of valid and counterfeit coins with an
unprecedented speed of 6 coins per second (even of different values). This
innovative type of construction ensures strength and durability, while advanced
electronic and mechanical anti-fraud systems guarantee excellent security in all
its various installation modes.
RM5 HDThe coin validator with the HD high-discrimination system
Coin Validators
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Currenza C2
Coin changer and recycler with PRP system
Currenza C2, with PRP (Payout Redundancy Protection) system, is specifically designed for the operator: it minimizes
machine down time and assures high safety in every applications, making machines more profitable and reliable.
The 6 tube cassette system and the 3 indipendent motors guarantee high reliability in payout and great configuration
flexibility, the optical sensors ensures reliable operations independent of environmental conditions. Currenza C2
has 3 user interfaces fulfilling individual requirements. Thanks to Henri service module, available as an option,
programming and currency updates are easy and quick.
No other coin changer in the market has a 3 motors payout system. Only Currenza C² offers the PRP solution in all
the versions as part of the standard configuration.
Features
• Acceptance and payout of all circulation coins (also 0,01 €)
• 6 self-filling tubes reducing refilling needs and providing optimum
set-up of payout configuration and float level and easy access in case
of maintenance
• Modular cassette structure for maximum freedom in tube
configuration
• Payout combination optimization to meet each machine’s planogram
and site users payment behavior
• High payout speed of up to 6 coins per second and acceptance speed
of up to 3 coins/second
• MFT technology providing a more secure coin validation, sensor
system to measure up to 40 different parameters.
• Easy and fast programming with user-friendly intuitive menu.
• Audit Stick USB for collecting audit data easily, securely and quickly
• Easy access to validation and sorting area for maintenance
• ECB Certified
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Coin Recyclers
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Features • 98% or higher acceptance rate
• No more note jams
• Reduced service calls for lower cost of ownership
• Easy to maintain and supports multiple currencies
• Compliant to industry regulations
• Easy to retrofit
We offer a wide selection of ECB certified models to process banknotes. They allow the characteristics of the inserted banknotes to be analysed and then validated in a very short time, thereby guaranteeing an average acceptance level of 99.8% for different currencies.
MFL®
Industry’s most reliable, secure, modular design
MFL® is the first ever front load banknote validator designed for automated cash transaction applications. MFL®
provides modularity and high security due to unique multi-sensor technology. MFL® utilizes a patented alignment
mechanism enabling a high acceptance rate for banknotes and barcode vouchers. Due to its robust design and
higher reliability, MFL® lowers total cost of ownership, enhances protection against counterfeits and improves
machine uptime.
MFL® is widely used in transportation and retail applications across the globe.
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Bank Note Validators
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TM
Bill-to-Bill ™ TD Top DispenserThe efficient currency management system designed to validateand recycle banknotes
SUZOHAPP is a leading manufacturer of advanced bill validation technology, providing the Bill-to-Bill™
product range, the most efficient and reliable currency management systems designed to validate and recycle
banknotes. SUZOHAPP’s Bill-to-Bill™ note recyclers provide all-in-one automated cash management solutions
that optimise the cash-in-transit and revenue collection operations. By adopting banknote recyclers, operators
can achieve higher customer throughput, higher cash replenishment rates and lower cash-in transit costs.
Bill-to-Bill™ TD Top Dispenser is the innovative bill validator with high acceptance rates and superior counterfeit
detection with patented technology. Ideal for fare collection, it validates, recycles and dispenses banknotes
reducing the overall cash on hand and the operating costs. In the Bill-to-Bill™ TD Top Dispenser the banknote
dispensing module has been moved up closer to the validating head to satisfy the law requirements and to give
a more user friendly experience to the customers during the transaction by requiring the customer to reach
a shorter distance between the two openings. It recycles up to three denominations and dispenses multiple
banknotes in one operation, with a great choice of bezels and easy firmware updating using the memory card
or through the host.
Features • 98% + first time insertion acceptance rate
• Multi-escrow up to 20 bills
• Multi-width validating head
• Lockable recycling cassette
• Banknote dispenser closer to the banknote accepting module
• Max Recycling capacity: 3 x 100 Banknotes
• Dispensing capacity: up to 20 banknotes
• Cash capacity: 600/1,000 banknotes
• RFID on cashbox optional
• CCNET protocol allows for easy, remote online download
• Interface: Serial RS232
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Bank Note Recyclers
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Thanks to SCAN COIN Solutions, SUZOHAPP is one of
the largest single providers of driver deposit systems to
the public transport sector in Europe, with a significant
market penetration across Belgium, Denmark, France,
Ireland, Portugal, Spain and the UK. Our widespread
customer base bears testament to the products ability
to meet the transport sectors requirements for efficient
cash solutions.
The key to our success is close co-operation with public transport operators, listening and responding to their
needs. Together, we have initiated the leap from stand-alone cash deposit machines to network integrated cash
recycling solutions, with real time data available for both cash data and machine status. The versatility and high
performance of our solutions draw on the experience from other industries with very specific demands,
such as banking, CIT, retail and gaming/amusement, providing us with key insights for tomorrow’s technology.
Challenges
Handling cash can be a time consuming and costly
internal process. It can also be a simple and efficient
procedure with minimal human involvement, giving
optimal accuracy. RCS enables complete automation
for operators whose payment journey starts at ticket
windows or fare collection machines, automating float
creation and processing daily takings.
Challenges
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SolutionSolution
Solutions for operators
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“SUZOHAPP & SCAN COIN’s experience and expertise
has proved invaluable”Arriva Buses, Copenhagen
“The overall security has increased.Robbery as well as theft is not easy these days with the cash locked in all the time”
STIB/MIVB, Belgium
“The CDS has been very reliable and has met our expectations, 10 out of 10.”
Delaine Buses, UK
“The CDS has reduced our cash pro-cessing from 5-6 hours to 1.5 hours”
Travel de Courcey, UK
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Our strong customer focus is also demonstrated by many case studies highlighting our long term cooperation, support and commitment to the public transport sector. These clients’ testaments also emphasises our strong client relationships, knowledge of their requirements and our understanding of their key business objectives.
What Our Customers Say...
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Features • Speed up the cash handling process improving the overall efficiency of the end shift
process. There is no more need for ”a second pair of eyes”
• Increase profitability: fast returns through improved cash flows and staff savings. For example, it is shown that an operator running 100 drivers can gain 16 man-hours a day
• Get greater control: accurate cash data, identifiable by driver/conductor and deliverable across a network in real time, always keeps you in control. It delivers transparent accountability and faster actions can be taken
• Trust a robust machine with high uptime: extreme reliability and durability is inherent on every aspect of CDS-9
Features • Optimize Cost Control with Recycling: the two-in-one self-service coin machine
is a convenient one-stop-shop for both bulk coin deposit and coin dispense. The recycling technology optimizes the need for replenishing the machine and thus minimize the CIT costs. CDS-9 R is designed for quick and easy filling or emptying when needed
• The Easiest Process Can be the Most Revolutionary: transform your customers’ coin handling into complete automation. With CDS-9 R there will be no more needs of costly coin roll dispensers and separate coin deposit machines
With driver or conductor collection of fare payment, a fast and effcient method of handling cash during the shift is important. The range of SCAN COIN cash deposit solutions is a mainstay of the cash management practices of many of the largest public transport operators across Europe.
CDS-9
CDS-9 enables complete automation, switching your focus from cash management to value creating business. CDS-9
manages the driver’s coin, note and transport tokens in a convenient, secure and efficient way. In combination with
the proven software platforms, it offers you a complete cash management solution, providing accurate cash data,
identifiable by driver/conductor and deliverable across a network in real time keeping you informed and in control.
CDS-9 R
The CDS-9 R is a completely new solution for coin deposit as well as coin dispense. The machine dispenses all
denominations in any mix or split the user prefers.
Back Office Deposit Solutions
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Features • Shifts, costs of office and staff
• High speed and accuracy
• Reduced cash handling costs
• Issuing floats
• High security of cash
• Counterfeit detections
• Streamlined cash handling
• Easy reconciliation
• Optimised CIT deliveries and pick ups
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Where operators need to both issue cash in floats, and accurately and efficienly manage cash receipts from fare collection, machines, operators or ticket counters, the RCS range of cash recyling solutions supports some of the largest operators, providing secure and managed access to cash 24/7.
RCS-Recycling Cash Solutions
CashCompleteTM RCS range is an innovative cash processing solution developed in cooperation with leading
international retailers and CIT operators. By streamlining cash administration and verification procedures, the system
enables faster, more efficient routines for collecting cash floats for ticket machines or for cashiers at ticket windows
and depositing the day’s takings. Manual handling of cash is eliminated and the time saved can instead be used for
more customer oriented tasks. The CIT operator can keep a close check on cash flow data and reduce coin loads and
optimize collection cycles in order to minimize environmental impact from cash transport.
SUZOHAPP offers cost-effective, secure cash handling. Automatic recycling of coins and notes increases efficiency
and staff flexibility, ensuring a rapid and significant return on investment. The solutions are connected to the unique
software platform CashCompleteTM Connect, giving you a complete overview of the cash flow. Transform your cash
handling into complete automation where you retrieve real-time data of the cash flow on your computer and mobile
device whenever you need it.
www.scancoin.com
The latest RCS 400 2.0 transforms your cash handling into smart cash management, improving your business at all levels. The minimalistic design together with the latest best-in-class tech-nology and unique software connection, make the RCS 400 2.0 one of the strongest back office solutions on the market.
Transform Your Cash Handling
Connect RCS 400 2.0 to a note unit for complete cash automation
Explore an Efficient Cash Cycle all the Way AroundThe steady flow of cash into the back office needs to be counted, allocated and secured quickly and efficiently. With the RCS 400 2.0 you take control of the cash through an efficient cash cycle all the way around, from internal cash handling to CIT operations. This ensures both time and cost savings, as well as an increased customer service.
Turn Cash into Real Value The RCS 400 2.0 improves the already very popular RCS 400 coin recycler for back office operations within retail, leisure and public transport. Make this smart solution part of your daily operations and decision makings, instead of spending hours on administration and counting. This ensures quick return of investment through dramatically improved cash management. Feel safe with prov-en and best-in-class technology and system.
Superior Financial and Operational ControlThe RCS 400 2.0 works seamlessly with the unique monitoring software solution, SoftOne Intelligence. The solution is the ultimate management platform for superior financial and operational control of cash. The cash solution is also connectable to any existing network and can be monitored from any remote position. Maximize the value of your business and benefit from best-in-class cash handling technology and system.
► ERP integration
► CIT integration
► Report generation
► POS Integration
► Financial control
► Monitoring for maximum uptime
► Automatic reconciliations
► Connected to all devices 24/7
The RCS 400 2.0 is the first choice for the retail, leisure and public transport sector.
Deposit cash at end of day
Customer transaction Internal Cash Flow CIT Cash Flow
Withdraw float for day
Remove excess cash
CIT cash processing
Float delivery
Back Office Recycling Solutions
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The ultimate platform for the control of cash
The unique monitoring software solution, CashCompleteTM Connect, is the ultimate platform for superior financial
and operational control of cash. CashCompleteTM Connect secure centralized platform covers all bases. The platform
receives information from all machines such as transactions, machine content, operational status and machine events.
The cash solution is also connectable to any existing network and can be monitored from any remote position.
Internal Cash Flow CIT cash flow optimization
The Complete Software Solution
No matter what machine configuration you need, the CashCompleteTM Connect secure centralized platform covers all
bases. The platform receives information from all machines such as transactions, machine content, operational status
and machine events. From this point we can easily integrate with major POS and ticketing systems as well as with
solutions developed internally by our clients. We can then, from a single view, allow operators to remotely manage
multiple machines and supervise and monitor their devices across the entire installed network. CashCompleteTM
Connect helps to turn our scalable solutions into your integrated solutions.
Features • Integration: automatic reconciliation of daily balances through POS or ticketing systems
• Financial Control: real time transaction monitoring
• Maximum Uptime and Service: real time machine and event monitoring to ensure maximum uptime
• Alarm Systems Integration: alarm systems integration to prevent robberies and increase security
• CIT Integration: integrate the solution to CIT’s cash management system for cash cycle automation
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CashCompleteTM Connect
Connect
Connect
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Connect CDP Web was developed to offer Transport Companies a flexible system for driver/conductor cash reconciliation.
Existing customer will feel familiar in the way Connect CDP Web is designed but with some alterations. focus has been
made on the interaction with drivers to ensure better transparency for drivers and their deposit/sales. The system offers a
step approach to alert certain drivers when they exceed configured limits and gives Back-office personal a powerful and
easy system to administer multiple departments and hundreds of drivers.
Connect CDP allows you to montor connected deposit machines from one central location. It enables easy planning
and management of machines at different locations. Connect CDP makes sure that all machines are up and running
and ready to use. Monitoring shows the cash levels in the note and coin boxes, receipt paper level and general status for
each machine. Management of machines includes allowing you to define and connect new machines, define ticket types
and petty cash and finally to show statistics for a machine.
Management functionality makes it possible to manage drivers with ID, name and status, to view driver balance,
transactions and statistics and to make corrections of faulty transactions or cancelled tickets. Management of driver
and machine ledger includes book-keeping and entering and balancing results from CIT companies that service
machines, general statistics and balance and turn-over reports for selectable period.
Features • View status of connected units and show on-screen warnings
• View present and historic transactions
• Make corrections to erroneous transactions or cancelled tickets
• Manage drivers, operators, bus companies and ticket types
• Show statistics on screen for a selected depot and selected period
• Handle book-keeping
• Print paper reports
Monitoring, management, reconciliation and reporting – from one location
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Connect CDP Web
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After Sales Service
It pays to plan ahead
Our commitment does not end when the product has been sold and delivered. For us, it starts when you give us the
confidence of being your supplier. We put great emphasis on technical after-sales service to give you technical support -
whenever you need it. Our sevice agreements could even be the reason why your choose us in the first place.
SUZOHAPP’s very high competence and long experience within the field is unique. Technical support of complex cash
handling equipment demands specific knowledge to guarantee highest reliability.
Technical support is available globally through a network of factory-trained service specialists. The local service
organisations, SUZOHAPP companies as well as distribution partners, can rely on back-up assistance from the Head
office. Technical training courses are regularly organised at our training centre, as well as on-site in various countries.
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Copyright 2017SUZOHAPP
All rights reserved
No part of this catalogue may be reproduced in any form by print, photoprint or any other means, without written permission from the publisher.
Technical data, text and pictures are subject to error and modifications.The catalogue can by subject to further developments.
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Accountability Profitability Security Connectivity AccuracyTechnology
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