your customers are talking bad about you! did you hear? by kiruba shankar
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Kiruba Shankar presentation at SMSin2011TRANSCRIPT
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People will Bit*h about your organization. What do you do?
@KirubaCEO, Business Blogging
http://Kiruba.com
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Hotel Fortel, Chennai
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9 Tips
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Keep Your Ears to the Ground
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Respond Quickly.
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Own up Mistakes
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Update Your Audience
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Be Where Your Audience Are
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Build a Community
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Create Lotsof Content
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Avoid Cyber-Squatting
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Social Media Policy
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Thank You(Now you can wake up)
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Kiruba.comKiruba.TV
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