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Participant Guide

Part 2

27th Annual Conference for the Office Professional April 26, 2017

Your Personality Type and its

Impact on Your Relationships

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Overview Have you ever wanted to understand why other people perceive you the way they do? Identifying your own and other personality types allows a better understanding of your needs and motivators as well as those around you. In this upbeat and entertaining session, you will learn how to uncover the personality types of people you encounter and how to speak their language in a way that is most persuasive to them. This proves to be very useful in both our personal and professional lives. These skills can be used to better manage employees, work more effectively with others, or simply just getting along with your relatives.

This activity is designed to give you an overview of the various personality types and an insight into communicating more effectively with those types.

Objectives

By the end of this session each participant will be able to:

• Identify your strongest personality types from Bull, Owl, Lamb, and Tiger profiles

• Identify differences between each personality style

• Identify characteristics and style attributes to help communicate and interact more effectively

Notes:

Facilitator: Shelly Vils Havel Performance Management Consultant Talent Recruitment and Engagement Office of Talent Management Office of Human Resources 21 N Park Street Suite 5101 Madison, WI 53715 Phone: (608) 890-2540 shelly.vilshavel@wisc.edu

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Personality Styles

BULLS

Keyword: CONTROL

Common Characteristics

▪ Results-oriented

▪ Bottom line

▪ Direct and to the point, no small talk

▪ Take charge

▪ Business first – social second

▪ Low emotion – highly assertive

▪ Impatient

▪ Fast to make decisions, once they have all the facts

▪ Speed oriented – speak and move quickly

▪ Competitive

▪ Loves problem solving

Style Positives

▪ Gets things done

▪ Effective

▪ Persistent

▪ Loves to win

Style Perceptions

▪ Bossy and pushy

▪ Insensitive to others’ feelings

▪ Poor listener

▪ Takes on too much

▪ Very demanding of others

▪ Dominates discussion

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Personality Styles

OWLS

Keyword: PRACTICAL

Common Characteristics

▪ Organized

▪ Analytical

▪ Concrete thinking

▪ Detail oriented

▪ Likes things in order

▪ Business first - social second

▪ Okay being alone

▪ Makes decisions slowly, likes to think things over

▪ Doesn’t get excited

▪ Low emotion - not very assertive

▪ Obeys rules

Style Positives

▪ Neat and orderly

▪ Disciplined

▪ Commitment oriented

▪ Can tolerate details

▪ Precise in their actions

Style Perceptions

▪ Too diligent

▪ Picky

▪ Perfectionist

▪ Pessimistic

▪ Too cautious

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Personality Styles

LAMBS

Keyword: PEACE AND HARMONY

Common Characteristics

▪ Zero conflict

▪ Security is very important

▪ Passive

▪ People pleasers

▪ Social first – business second

▪ High emotion – low assertive

▪ Changes mind

▪ Relationship oriented

▪ Follows the rules

▪ Decides slowly

▪ Very friendly disposition

Style Positives

▪ Supportive and warm

▪ Good listener

▪ Tolerant, one more chance

▪ Good mediator

▪ Good nurturer

Style Perceptions

▪ Too deep a need to keep everybody happy

▪ Avoids conflict at any cost

▪ Waffling and indecisive

▪ Gullible

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Personality Styles

TIGERS

Keyword: FUN!

Common Characteristics

▪ Loves to party

▪ Not into details

▪ No concept of time – often late

▪ No concern for rules

▪ Highly emotional – highly assertive

▪ Bubbly and talkative

▪ Likes risk

▪ Impulsive, goes with their gut

▪ Social first – business second

▪ Decisions made quickly

▪ Thinks big

Style Positives

▪ Fun to work with

▪ Optimistic

▪ Enthusiastic

▪ High energy

▪ Makes a good impression

Style Perceptions

▪ Unpredictable

▪ Can be seen as manipulative

▪ Jumps to conclusions

▪ Overcommits – loves every idea they hear

▪ Shifts fast from one activity to another

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Personality Styles

Notes:

Key Take-Aways:

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Workshop Exercise

Get into teams based on dominant personality / animal type

Instructions: ▪ Discuss which personality type is most difficult for you (professionally and

personally) ▪ Once consensus is made within your team, define why this personality type is

most difficult to interact or work with

Notes:

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Workshop Exercise – Debrief:

Bull:

Owl:

Lamb:

Tiger:

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Workshop Exercise:

Get into teams based on dominant personality / animal type

Instructions: ▪ Discuss which personality type is easiest for you (professionally and personally) ▪ Once consensus is made within your team, define why this personality type is

easiest to interact or work with

Notes:

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Workshop Exercise – Debrief:

Bull:

Owl:

Lamb:

Tiger:

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Notes:

References: Charles Clark Consulting. Bulls, Owls, Lambs and Tigers: Personality Selling and Personality

Marketing and BOLT 101