© 2002 mcgraw-hill companies, inc., mcgraw-hill/irwin managing marketing channels and wholesaling

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© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

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Page 1: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

MANAGING MARKETING

CHANNELS AND WHOLESALING

Page 2: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

• Defining Marketing Channels of Distribution

You can eliminate the middleman but you You can eliminate the middleman but you can not eliminate its functionscan not eliminate its functions

Page 3: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Marketing intermediariesMarketing intermediaries

Page 4: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

• Value Created by Intermediaries

NATURE AND IMPORTANCE OF MARKETING CHANNELS

Page 5: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

How intermediaries minimize transactionsHow intermediaries minimize transactions

Page 6: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Marketing channel functions performed by Marketing channel functions performed by intermediariesintermediaries

Page 7: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

• Marketing Channels for Consumer Goods and Services

Direct channel Indirect channels

CHANNEL STRUCTURE AND ORGANIZATION

Page 8: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Common marketing channels for consumer marketingCommon marketing channels for consumer marketing

Page 9: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Common marketing channels for business marketingCommon marketing channels for business marketing

Page 10: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Representative electronic marketing channelsRepresentative electronic marketing channels

Page 11: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

• Direct Marketing Channels

• Multiple Channels and Strategic Alliances

Dual distribution Strategic channel alliances

CHANNEL STRUCTURE AND ORGANIZATION

Page 12: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Nestlé and General Mills Food industry’s first strategic alliance

Page 13: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

• A Closer Look at Channel Intermediaries• Merchant Wholesalers

• Agents and Brokers Manufacturer’s agents Selling agents Brokers

• Manufacturer’s Branches and Offices

CHANNEL STRUCTURE AND ORGANIZATION

Page 14: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

• Vertical Marketing Systems and Channel Partnerships

CHANNEL STRUCTURE AND ORGANIZATION

Page 15: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Types of vertical marketing systemsTypes of vertical marketing systems

Page 16: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

• Vertical Marketing Systems and Channel Partnerships • Corporate Systems

• Contractual Systems Franchising

• Administered Systems

• Channel Partnerships

CHANNEL STRUCTURE AND ORGANIZATION

Page 17: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

• Factors Affecting Channel Choice and Management• Environmental Factors

• Consumer Factors

• Product Factors

• Company Factors

CHANNEL CHOICEAND MANAGEMENT

Page 18: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

• Channel Design Considerations• Target Market Coverage

Intensive distribution Exclusive distribution Selective distribution

• Satisfying Buyer Requirements

• Profitability

• Global Dimensions of Marketing Channels

CHANNEL CHOICEAND MANAGEMENT

Page 19: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

• Channel Relationships: Conflict, Cooperation, and Law• Conflict in Marketing Channels

Disintermediation

• Cooperation in Marketing Channels Channel captain

• Legal Considerations

CHANNEL CHOICEAND MANAGEMENT

Page 20: © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin MANAGING MARKETING CHANNELS AND WHOLESALING

© 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Channel strategies and practices affected by legal Channel strategies and practices affected by legal restrictionsrestrictions