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& ASSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity Building

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Page 1: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009

Engaging Volunteers inOrganizational Capacity Building

Page 2: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Steps to Volunteer Engagement

Page 3: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

• Community of practice

• Start small, experiment, and learn together

• Follow through

• Boomer Volunteer Engagement: Collaborate Today Thrive Tomorrow as text

• Interactive PDFs: www.boomervolunteerengagement.org

• Best practice

Project Overview

Page 4: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Learning Objectives

Page 5: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Trends and Issues

Flickr: jamelah

Page 6: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Trends and Issues

Flickr: jamelah

Page 7: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Page 8: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Technology

Expand Communication

Increase Diversity

Create Training Opportunities

Flickr: Wysz

Page 9: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Additional Trends

Flickr: jamelah

Page 10: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Philosophical Foundation

Page 11: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Philosophical Foundation (cont.)

Page 12: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Capacity Building

Page 13: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Capacity Builders

Page 14: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Changing Staff Roles

Page 15: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Volunteer Engagement

Readiness Assessment

Page 16: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Volunteer Engagement

Readiness Assessment

Page 17: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

A New Paradigm

Page 18: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

A New Paradigm

Page 19: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Needs Assessment

Page 20: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Critical Intervention Points

An element of behavior, policy, or process that presents an

opportunity to be affected through strategic volunteer engagement

and that, if successfully implemented, makes significant

change for a positive result.

Organizations that are highly effective in the engagement of volunteers

consistently display a high degree of shared leadership.

(Merrill & Associates, 1996)

Flickr: Byrnesyliam

Page 21: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Focus on Strategy

Translate the strategic plan

Facilitate volunteer leadership

Ensure participation

Flickr: sean dreilinger

Page 22: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Flickr: Stephen Dyrgas

Critical Intervention Points

Page 23: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Flickr: Stephen Dyrgas

Critical Intervention Points

What is critical?

Critical intervention points lead to turning points; they are crucial or decisive; often essential and indispensable.

•Outcome alignment? •Urgency?•Relevance?

Page 24: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Flickr: Stephen Dyrgas

Critical Intervention Points

Choose a meaningful place to intervene •Has potential to create powerful results•Mitigates or prevents a crisis•Moves an initiative forward•Solves a problem•Meets an objective•Creates momentum

Page 25: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

• Does it play to a strength?

• Will it come as a surprise to any key stakeholders?

• What changes to current practice are needed?

• Do existing volunteers have the expertise and time to carry this out – or to be trained?

Critical Intervention Point Questions

Page 26: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

• Are more or different volunteers needed?• New position descriptions?

• Cross-generational appeal?

• What are the biggest anticipated challenges?

• What are you willing to invest?

• What aren’t you willing to invest?

• Is it sustainable?

Critical Intervention Point Questions

Page 27: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Process Summary

Page 28: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Process Summary (cont.)

Page 29: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Creating the Case

Page 30: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

For Next Time

Page 31: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Boomer Volunteer Engagement

Downloadable PDFs

www.boomervolunteerengagement.org

Page 32: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Creating Capacity

Page 33: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Learning Objectives

Page 34: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Resources

Managing Transition: Making the Most of Change, William Bridges

Flawless Consulting, Peter Block

Prime Time: How Baby Boomers Will Revolutionize Retirement and Transform America, Marc Freedman

The Tipping Point, Malcolm Gladwell

Boomer Volunteer Engagement: Collaborate Today, Thrive Tomorrow , Jill Friedman Fixler and Sandie Eichberg, with Gail Lorenz CVA

Flickr: Darren Hester

Page 35: & A SSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for 2008-2009 Engaging Volunteers in Organizational Capacity

& ASSOCIATES © 2009

Next Webinar: January 21 10am PTMapping the Initiative

Thank you!