Решения cisco business edition - простые решения для совместной...

Константин Грибах (консультант по технологиям)

20 декабря, 2017 года

Обзор решения Cisco Business Edition.Что нового, планы развития.

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

• Интересные факты из жизни Business Edition в этом году

• Краткий обзор Business Edition

• Обновленное позиционирование Business Edition

• Гибридный подход с использованием Business Edition

• Что будет в Business Edition 12.0

• Новые платформы и виртуализация

План


Интересные факты из жизни Business Edition в этом году


Интересные факты из жизни Business Edition в этом году

BE deals are getting larger and volume shifting to BE7K

40% of BE attach is non-UC: Meetings, Video, Contact

Center

Almost 30% of BE6K customers are new to Cisco

vs 20% for overall UCM

Both BE6K and BE7K ramping Spark Board attach

rapidly

BE6K strong in EMEAR and BE7K much stronger in

AMER

BE7K strong in Enterprise, but continues to be used in

Commercial

6K 7K~225users

500+users

30% 20%

43%

27%

Enterprise

Commercial


Краткий обзор Business Edition


Полноценная совместная

работа для предприятий

среднего размера

Business Edition

6000 M/H

Оптимально для компаний

насчитывающих до 1000

сотрудников

Модульное решение для

совместной работы в

крупных компаниях

Business Edition

7000 M/H

Если количество

сотрудников превышает

1000

Офисные коммуникации

для малого бизнеса

Business Edition

4000

Оптимально для компаний

имеющих до 200

телефонов

Меньше электронной почты.Больше гибкости.Командная работа в Cisco Spark™

Cisco®

Collaboration Cloud

Простая миграция и защита инвестиций для растущего бизнеса

Cisco Business EditionПакетное решение для совместной работы

в компаниях любого размера


Large-scale BE7000H

1000+ users3000+ devices

8 to 10 apps

Ideal for large-scalevoice/IPT

ConferencingContact center

Third-party apps

Платф

орм

ы д

ля р

азв

ерты

вания в

нут

ри к

ом

пании

От

базо

вой IP

-те

леф

онии

(IP

T)

до п

олноценной

совм

естн

ой р

аботы

Размер организации

Семейство BE6000максимально для одной системы

Семейство BE7000обычные сценарии применения

Large-scaleBE7000M

1000+ users3000+ devices

4 to 6 apps

Ideal for large-scale voice/IPT

Contact centerThird-party apps

Medium-scaleBE6000H

1000 users2500 devices

8+1 apps

Ideal for medium-scale voice/IPT

ConferencingContact center

Third-party apps

Medium-scale BE6000M


4+1 apps

Ideal for medium-scalevoice/IPT

Contact centerThird-party apps

Small-scaleBE6000S


5 core UC apps only

Ideal for small-scale voice/IPT

Point-to-point video

Общие возможностиЛицензионная модель | Возможности миграции

Линейка Cisco Business EditionПростое решение для совместной работы в компаниях любого размера

Small-scaleBE4000

200 devicesVoice and

voicemail only

Ideal for small-scale voice/IPT

Замечание:End of Sale 8-Dec-2017


A single call-control architecture for voice,

video, desktop, and mobile

Calling

Schedule multiparty meetings with audio, video,

and content sharing

Meetings

Efficient multichannel customer service communications

Care

Instant messaging, presence, and file sharing

from any device

Messaging

Cisco® Collaboration EdgeB2B, B2C, mobile and remote access, hybrid, cloud-connected collaboration Cisco Spark™

ManagementProvisioning and deployment

Cisco Collaboration Business EditionСовместная работа для предприятий без ограничений


Business Edition 6000/7000Предзагруженные приложения

BE6000MCisco UCS® C220 M4S

Rack-Mount Server(4 apps + mgmt,

1000 users, 1200 devices)

BE6000HCisco UCS C220 M4S

Rack-Mount Server(8 apps+ mgmt,

1000 users, 2500 devices)

Семейство Business Edition 6000

Настраиваемая, готовая к работе платформа с широким выбором приложений

BE7000MCisco UCS C240 M4S2

Rack-Mount Server(stack servers to add

capacity, users, devices)

BE7000HCisco UCS C240 M4SX

Rack-Mount Server(stack servers to add

capacity, users, devices)

Семейство Business Edition 7000

IM and presenceCisco

Jabber®

Messaging

Contact centerCisco Unified

CCX

Care

Collaboration edge and Cisco Spark™

Hybrid ServicesCisco Expressway™

Edge

ConferencingCisco Meeting Server

Meeting

Call controlCisco® Unified

Communications Manager

MessagingCisco Unity®

Connection

PagingCisco

Paging Server

Attendant consoleCisco

Unified AC

Emergency services

Cisco Emergency Responder

Calling

SystemmanagementCisco Prime®

Collaboration

SchedulingCisco

TelePresence® Management Suite

Management

CMS 1000/2000

Предзагруженные приложения

Опционально,для совещаний

Cisco UCS C220 M4 Rack Server or Cisco UCS 5108 + B200 M4 blades


Обновленное позиционирование Business Edition

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Основная тема прошлого года была связана с облачными сервисами…

Но для удовлетворения требований рынка Cisco должна иметь лучшее предложение как для облачного сервиса, так и для развертывания внутри компании

Top customer care-abouts for cloud solutions:

Agility Op-Ex Billing Ease of use

Top customer care-abouts for premise solutions:

Rich UC features High call volume Ability to Customize


Реальность же заключается в том, что заказчикам требуется максимально гибкое решение

22%

33%37%

On-Premise Cloud Hybrid

SMB Collaboration Deployments

- Forrester study of businesses up to 1000 employeeshttp://www.cisco.com/c/dam/en/us/solutions/collateral/collaboration/cloud-collaboration/diversity-of-deployment.pdf

http://www.cisco.com/c/dam/en/us/solutions/collateral/collaboration/cloud-collaboration/diversity-of-deployment.pdf


Однако, гибкость и гибридный подход могут означать и дополнительные сложности для заказчиков

Cloud Messaging

Cloud Meetings

Cloud Calling

SubscriptionsFewer features

Doesn’t connect to premise

Perpetual LicensesCustomization

Doesn’t connect to cloud

On-premMessaging

On-premMeetings

On-premCalling


Ключ к успеху в создании простого гибридного решения -это сделать простым его заказ и внедрение

Messaging Meetings Calling

Subscription Licensing


Cisco продолжает инвестировать в разработку архитектуры, позволяющей упростить внедрение гибридных решений

Cisco Collaboration Architecture

Subscription Licensing

SparkMessaging

Spark Meetings

Spark Calling

JabberMeeting Server

Business Edition

Cisco Collaboration Edge Architecture


Ключевой тезис:

Гибридный подход к Совместной работе позволяет добиться максимальной эффективности, которую может предложить Cisco

An end-to-end collaboration solution

Purchased with a single subscription

Spark Flex Plan

Cisco is uniquely positioned to offer customers:

With seamless hybrid experiences

Calling Messaging Meetings Care


Гибридный подход с использованием Business Edition


В чем отличие от сказанного ранее?

From: Message, meet, call, care on-prem in one box

To:BE is the foundation of a hybrid solution

Будущие выпуски Business Edition будут фокусироваться вокруг упрощения заказа и развертывания гибридных решений


Гибридные сервисы

Hybrid Calendar Connector

Hybrid Media Service

Hybrid Call Connector

Hybrid DirectoryConnector

Гибридная архитектура Business Edition

Облачный сервис Совместной работы

SparkMessaging

Spark Meetings

Spark Calling

Платформы: BE600/7000, CMS1000/2000

Jabber

Messaging

Unified Contact Center

Express

Care

Expressway

Edge

Meeting Server

Meetings

Терминалы

Могут быть зарегистрированы на

CUCM либо Spark

Spark Care

TelePresenceManagement

Suite

Management

PrimeCollaboration

Unified Communications

Manager

Calling

Paging ServerUnity Connection


BE6000 with Edge + Hybrid Calling <500 Users, Non-Redundant

Deployment Benefits

• Robust calling features on-prem

• Cisco Spark is aware of all calls across your Cisco UC system

• Enables users to connect to others transparently, regardless of whether on premise or cloud

• Sync Microsoft Active Directory on premises with Cisco common identity in the cloud



BE6000 Appliance(s)


Express

Care


Manager

Calling

Paging Server PrimeCollaboration

Management

Unity Connection

ExpresswayC

Small OVA

Edge

ExpresswayE

Small OVA

Windows Domain Server

3rd Party

SIP

/Media

Popular Endpoints

7800/8800 Series Phones

Spark App

DX

Spark


BE7000 with Edge + Hybrid Calling <1000 Users, Non-Redundant

Deployment Benefits


• Cisco Spark is aware of all calls across your Cisco UC system

• Enables users to connect to others transparently, regardless of whether on premise or cloud

• Sync Microsoft Active Directory on premises with Cisco common identity in the cloud



BE7000 Appliance(s)


Express

Care


Manager

Calling


Management

Unity Connection

ExpresswayC

Medium OVA

Edge

ExpresswayE

Medium OVA

Windows Domain Server

3rd Party

SIP

/Media

Popular Endpoints


Spark App

DX

Spark


Business Edition with Hybrid Meetings

Spark Meetings

Deployment Benefits


• Media stays local for on-premises Cisco Spark meeting attendees

• Optimize media quality and bandwidth utilization for local users with Hybrid Media

• Schedule meetings through Outlook using @spark – ideal for mobile device as no plugins required

Hybrid Calendar Connector


Hybrid Media Node

Meetings

CMS 1000BE6000/7000 Appliance(s)


Express

Care


Manager

Calling


Management

Unity Connection

ExpresswayC

Edge

Popular Endpoints


Spark App

DX/SX/MX/IX Telepresence Endpoints

SparkMessaging


Что будет в Business Edition 12.0


Hybrid Call Service

Hybrid Calendar Service

Hybrid Directory Service

Cisco® call control

MEDIANODES

• Cisco Expressway x8.7.1• Cisco UCM10.5(2)SU3 or

Cisco HCS 10.6

• Cisco Expressway x8.7.1• Exchange 2010, 2013,

2016, Office 365

Installed on Windows Domain Server (2003, 2008 R2 ,or 2012) with administrator user privileges

Гибридные сервисы Spark для CSR 12.0

MEDIANODES

Directory ConnectorCisco Expressway™Call Connector Calendar Connector


ON

-P

REM

ISES

• Cisco UCS Multiparty Media (MM) 410v OR Cisco UCS Cisco Meeting Server 1000


• CTI Remote Device Spark Remote Device

• Doesn’t count as a device for UC Licensing

• Better calling experience

• Spark control of UCM-registered endpoints

• Spark softclient selects/controls

• Make or answer calls

Расширенные гибридные сервисы в CSR 12.0 (1/2)


• SIP calls into Cloud Meetings

• SIP Trunk UCM to Hybrid Media Node

• @meet.ciscospark.com, @sitename.webex.com

• Cloud-to-Cloud Messaging

• IM&P interop between Spark app and Jabber-with-WebEx-Messenger-backend

Расширенные гибридные сервисы в CSR 12.0 (2/2)

Hybrid Media Nodeon CMS 1000

UCMon BE6000/7000

SparkMessaging

WebExMessenger backend


CSR 11.6

CSR 12.0

Управление лицензиями для приложений BE6000/7000

IMP11.5

Messaging

CCX

Care

Expressway

Edge

UCM11.5

CUC11.5

Paging CER11.5

Calling

PCD11.6

TMS

Management

PCP12.2

PLM 11.5 N/AApp-specific

IMP12.0

CCX ExpresswayUCM12.0

CUC12.0

Paging CER12.0

PCD12.0

TMS15.6

PCP12.y

Smart Licensing(Cisco Smart Software Manager / CSSM)

N/AApp-specific


• IPv6-only phone/media/signaling support

• Ease address exhaustion, simplify deployment, prep for IoT

• (78xx/88xx), CUCM, UCxn, CER, SRST, VGW, MTP, CUBE that are IPv6 instead of IPv4, dual-stack or ANAT

• Management & administration via IPv4

• TLS 1.2 (the S in HTTPS)

• Including enforce minimum required TLS version

• PCI Compliance

• Payment Card Industry Data Security Standards [PCI DSS] )

Другие заметные изменения в CSR 12.0


Новые платформы и виртуализация


Напоминание: Платформа для “Core UC” ≤150 сотрудников

Current BE6000S (M2) appliancesBE6S-PRI-M2-K9 BE6S-PRI-M2-XU

BE6S-BRI-M2-K9 BE6S-BRI-M2-XU

BE6S-FXO-M2-K9 BE6S-FXO-M2-XU

BE6000M (M4) applianceBE6M-M4-K9= BE6M-M4-XU=

+

UConUCS E160D M2 TRC#1 (see Table 3 of UCS E M2 Series datasheet)

+

UConUCS E160S M3 TRC#1(see Table 3 of UCS E M3 Series datasheet)

ISR 4331,4351,4451

ISR 4351,4451

Appliance based on ISR 2921V + E160D M2

BE4000 applianceBE4S-V-K9

Окончание продаж ISR 2921 Dec 8, 2017!

http://www.cisco.com/c/en/us/products/collateral/servers-unified-computing/ucs-e-series-servers/datasheet-c78-737706.html?cachemode=refresh

http://www.cisco.com/c/en/us/products/collateral/servers-unified-computing/ucs-e-series-servers/datasheet-c78-737707.html?cachemode=refresh

http://www.cisco.com/c/en/us/products/collateral/routers/2900-series-integrated-services-routers-isr/eos-eol-notice-c51-737831.html


Напоминание: Про встроенный гипервизор

BE6000 (M4) BE7000 (M4) UConUCS

VMW-VS5-HYP-K9 за $0 больше нет (EOL 11590).

R-VMW-UC-FND5-K9= за $2499 нет начиная с сентября 2017 (EOL 11590).

Больше встроенного

гипервизора нет. Нужно

заказывать обычные

лицензии VMWare.

ESXi 5.5 нельзя заказать или даунгрейдить для встроенного гипервизора... только 6x


Планируемые варианты лицензий гипервизора

Опции выбора:

1. VMW-VS6-FND-K9 (по умолчанию, +$2499)

2. VIRT-LIC-NONE ($0)

Включен автоматически:

1. VMW-VS6-HYPPLS-K9 (по умолчанию, +$0)


1. VMW-VS6-HYPPLS-K9 (default, +$0)

2. VMW-VS6-FND-K9 (+$2499+SWSS)

3. VMW-VS6-CVSTD-K9 (+$3299+SWSS)


1. VMW-VS6-FND-K9 (default, +$2499+SWSS)


3. VIRT-LIC-NONE ($0 and BYO)

BE6M-M4-K9=

BE6H-M4-K9=

BE7M-M4-K9

BE7H-M4-K9

BE6M-M5-K9

BE6H-M5-K9

BE7M-M5-K9

BE7H-M5-K9


1. 2x VMW-VSP-STD-1A= (+$3316.66+ISV1)

CTI-CMS-1K-BUN-K9



CTI-CMS-1K-BUN-K9


Вопросы/Ответы


Cisco SMB / Midmarket Portfolio Positioning

CAPACITY

FE

AT

UR

ES

~200 1000

BE6000/ 7000

BE4K UC Features IP PBX functionality Redundancy Support for Remote

Teleworkers 3 Party software based

conferencing Hardware DSP based

ad-hoc and meet-me conference support

Extension Mobility Support

Call Park and Call Pickup Paging Support Intercom Support Speed dial support DND, octo-line support SNR Support E911 Support

Add-on options: Spark /

Webex

BE6000M/H Collaboration Features UCM/CUC/IMP applications, no feature restrictions Contact Centre Application Video Conferencing Jabber App Support for Mobile, Windows and MAC integration Expressway / Collaboration Edge Support Emergency Responder Application support

BE4000

Spark Add-on

CME

~450

CME Distributed Enterprise solution Integrated solution with firewall, security

in one ISR


Today’s BE6K/7K SKU Summary

Hardware

Virtualization

Software

Licenses

User/

application

licenses

BE6000 appliance BE7000 appliance

UC on UCS

(non-appliance)

BE6M-M4-K9= BE6H-M4-K9=

BE6M-M4-XU= BE6H-M4-XU=

BE7M-M4-K9 BE7H-M4-K9

BE7M-M4-XU BE7H-M4-XU

Embedded options:

VMW-VS6-HYPPLS-K9

Embedded options:

VMW-VS6-FND-K9

or VIRT-LIC-NONE

VMW-VSP-ST-1A=

VMW-VSP-EP-1A=

others…

R-CBE6K-K9

CUWL: CUWL-12X-K9 or CUWL-11X-K9

UCL: R-UCL-UCM-LIC-K9

Unity Cxn: R-UNITYCN12-K9 or R-UNITYCN11-K9

SME: SME-SESSION-LIC

CUAC: L-CUAC12X

CER: EMRGNCY-RSPNDR

Spark Flex Plan Employee Count:A-SPK-EC

Spark Message/Meet/Call e.g. M1: A-SPK-EMP-T1-M1

Reminder” Midmarket only!

• <1K users, <1.2K-2.5K devices

• BE6K appliances only


CME/CUE/SRST

New SW Offer PID Structure Summary

UC TechnologyLicense

CME/CUE

Top Level(L-CME-CUE)

SRST

Top Level(L-SRST)

CME User License

(CME-UL) $150

CUE VoiceMail License

(CUE-VM) $50

UC SecurityLicense

CUE IVR License

(CUE-IVR) $750

SRST Endpoint License

(SRST-EP) $30

UC TechnologyLicense

UC SecurityLicense

Reducing offer complexity for simple deployments

• Removal of seats (CME) ports and device to license

association

• Consistent pricing for user based license (increments of

one)

• Simplified license per user approach maps to SWSS

portability entitlements (removal off SRST seat offer from CiscoONE)

• Smart Licensing offer does not apply to the G2 ISR

license structure – however existing old licensing

structure offer will be significantly reduced at start of

FY18 (e.g. removal of 25 and 100 pack offers)

New CME/vCUE/SRST Smart PIDs/SWSS offers to be introduced in Q1 FY18


Updating Cisco apps list to include:

• Spark Hybrid Service Connectors

• Cisco Smart Satellite

• Branding changes

As always, 3rd-parties from

• Cisco SolutionsPlus Program and complementary to Collaboration described at http://www.cisco.com/web/partners/pr46/solutions_plus/index.html.

• Includes Windows, SQL Server, AD dedicated to one of our apps (e.g. UCCE/PCCE, TMS, Spark Hybrid Service connectors)

• Restriction on max 3rd-party VMs apply.

Allowed Applications on Embedded Licenses

Reminder: if an app doesn’t show up on one of these lists, it’s not allowed

and you need to use a general-purpose license (which is usually higher

price/feature point).

http://www.cisco.com/web/partners/pr46/solutions_plus/index.html