 City Council Briefing Meeting September 02, 2015.

Download  City Council Briefing Meeting September 02, 2015.

Post on 30-Jan-2016

214 views

Category:

Documents

0 download

TRANSCRIPT

  • The Mission of the Dallas Public Library is to link resources and customers to enhance lives. The Library is committed to inform, entertain, enrich, and to foster the learning process by facilitating access to its collections, services, and facilities to all members of the community. All service efforts will focus on customer expectations and needs.J. Erik Jonsson Central LibraryBookmarks in NorthPark Center27 Branch locations2 BookmobilesVirtual Library www.dallaslibrary.orgDownloadable books, magazines and audiobooksEducational databasesOnline Library card account management

    *

  • Provide an overview of:Librarys budget history Proposed FY16 budgetLibrary hours

    *

  • *

    Chart1

    32350019

    28671455

    22201100

    19485438

    18111230

    19786695

    22370198

    26143630

    30532714

    Sheet1

    FiscalMaterialMaterialOver/(Under) BudgetMaterialMaterialPercentage +/- over Previous FY

    YearGeneral FundGeneral FundOther Funds*All Funds

    BudgetedActualActualActual

    FY2001$3,354,113$3,138,191($215,922)$708,079$3,846,270

    FY2002$3,354,113$2,508,709($845,404)$371,381$2,880,090-25.10%-25.12%

    FY2003$3,354,114$2,820,563($533,551)$634,250$3,454,81320.00%19.96%

    FY2004$3,354,113$3,370,577$16,464$703,799$4,074,37617.90%17.93%

    FY2005$3,609,913$3,747,544$137,631$735,608$4,483,15210.00%10.03%

    FY2006$3,674,114$3,954,313$280,199$579,023$4,533,3361.10%1.12%

    FY2007$4,004,114$3,975,323($28,791)$506,559$4,481,882-1.10%-1.14%

    FY2008$4,044,460$3,993,850($50,610)$690,976$4,684,8264.50%4.53%

    FY2009$3,653,793$2,178,774($1,475,019)$447,293$2,626,067-43.90%-43.95%

    FY2010$1,656,810$930,805($726,005)$368,140$1,298,945-50.50%-50.54%

    FY2011$1,660,780$1,856,979$196,199$397,984$2,254,96373.60%73.60%

    FY2012$2,140,000$2,282,284$142,284$324,428$2,606,71215.60%15.60%

    FY2013$3,140,000$3,299,924$159,924$135,036$3,434,96031.77%31.77%

    FY2014 Est.$4,045,000$4,045,000$675,403$4,720,40337.42%37.42%

    FY2015 Proposed$4,200,000$435,403$4,635,403-1.80%-1.80%

    *Other funds include grants, trusts, and gifts/donations

    Sheet2

    Dallas Public Library FY 2014-15 Budget Fact Sheet

    Budget Overview of the Past Seven Years:

    Object CodeFY 07-08ActualFY 08-09ActualFY 09-10ActualFY 10-11ActualFY 11-12ActualFY 12-13ActualFY 13-14ActualFY 14-15EstimateFY 15-16Proposed

    Salaries & Benefits l000s19,029,15718,197,77716,289,39913,145,55011,523,48812,070,26213,257,50216,816,77216,816,772

    Supplies 2000s437,812329,1391,522,2321,646,2701,311,9281,439,3041,396,0751,171,6971,171,697

    Other Services & Charges 3000s8,975,6478,094,0763,573,4033,234,5053,378,9983,678,3484,799,8404,510,1614,510,161

    Capital Outlays4000s3,933,8502,194,869930,8051,549,1131,939,1932,598,7812,916,7813,345,0003,345,000

    Reimbursements5000s(26,447)(144,406)(114,739)(90,000)(42,377)0000

    Total32,350,01928,671,45522,201,10019,485,43818,111,23019,786,69522,370,19826,143,63030,532,714

    Book Materials3,933,8502,178,774930,8051,856,9792,282,2713,299,9244,045,0004,200,0004,200,000

    Per capita:$27.30$26.69$18.92$16.43$15.38$16.87$18.02$21.37$0.00

    TX Code (per capita):$13.00$13.00$13.40$13.40$13.40$13.82$13.82$13.82$13.82

    Position Count FY 2013-14 vs. FY 2014-15

    Fiscal Year:FY 2013-14FY 2014-15Proposed

    Position Count*277373

    * Began FY 2013-14 with 278 positions; combined total of 2 p/t positions into 1 f/t position bringing total to 277

    ACCREDITATION:

    "Local government expenditures shall meet or exceed at least $13.82 per captia in local fiscal year FY 2013-14 and 13.82 for FY 2014-15.

    Per capita expenditures calculations: (Total Budget/Population = Per Capita)

    Fiscal Year:FY 2013-14FY 2014-15Proposed

    Budget$22,370,198$26,143,630

    Population1,241,1621,223,378

    Per Capita$18.02$21.37

    Without accreditation we are no longer eligible for state grants. Additionally, federal funding is disbursed through the State Library which then makes us ineligible for federal grants.

    A public library that has been fully accredited can be placed on probation for three years if the library fails to meet one ormore of the requirements in 1.81 of Texas Library Systems Act and Rules for Administering the Library Systems Act 2007 (relating to Quantitative Standards for Accreditation of Library). At the end of the probationary period, the library must fully meet all the requirements in effect at that time. A library may not be on probation for more than three years in a row, for any reason. Small border libraries have been placed on probation, typically for not having a director with a MLSdegree. Dallas would be the first large library to be placed on probation.

    Sheet2

    Sheet3

  • *

    Chart1

    FY2005 Actual3747544

    FY2006 Actual3954313

    FY2007 Actual3975323

    FY2008 Actual3933850

    FY2009 Actual2178774

    FY2010 Actual930805

    FY2011 Actual1856979

    FY2012 Actual2282284

    FY2013 Actual3394699

    FY2014 Actual4141720

    FY2015 Estimate4200000

    FY2016Proposed4200000

    Material General Fund

    Material General Fund

    Sheet1

    FiscalMaterialMaterialOver/(Under)MaterialMaterialPercentage +/- over Previous FY

    YearGeneral FundGeneral FundBudgetOther Funds*All Funds

    Budgeted

    FY2005 Actual$3,609,913$3,747,544$137,631$735,608$4,483,15210.00%

    FY2006 Actual$3,674,114$3,954,313$280,199$579,023$4,533,3361.10%

    FY2007 Actual$4,004,114$3,975,323($28,791)$506,559$4,481,882-1.10%

    FY2008 Actual$4,044,460$3,933,850($50,610)$690,976$4,684,8264.50%

    FY2009 Actual$3,653,793$2,178,774($1,475,019)$447,293$2,626,067-44.00%

    FY2010 Actual$1,656,810$930,805($726,005)$368,140$1,298,945-50.50%

    FY2011 Actual$1,660,780$1,856,979$196,199$397,984$2,254,96373.60%

    FY2012 Actual$2,140,000$2,282,284$142,284$324,428$2,606,71215.60%

    FY2013 Actual$3,140,000$3,394,699$159,924$135,036$3,434,96031.80%

    FY2014 Actual$4,045,000$4,141,720$435,403$4,480,40330.40%

    FY2015 Estimate$4,200,000$4,200,000$435,403$4,635,4033.50%

    FY2016Proposed$4,200,000

    Sheet1

    Material General Fund

    Material General Fund

    Sheet2

    Sheet3

  • Number of Library locations open per dayTotal hours open per week*Notes:29 sites in FY 2015 include 1 central, 25 branches, 2 DISD co-locations, and 1 NorthPark CenterNew sites (not replacements) opened since 2008 include Prairie Creek and White Rock HillsDuring FY 2015 Fretz Park is closed for renovation until fall of 2015

    Total SitesSUNMONTUEWEDTHUFRISATFY 2008 - Peak2711272627151627FY 201429232829292929FY 2015 - Current2914152829292929

    Chart1

    1333.51333.5

    1112.51112.5

    1152.51152.5

    1192.51192.5

    1192.51192.5

    1192.51192.5

    1412.51412.5

    1510.51510.5

    Total hours per week

    Sheet1

    Branch/UnitFY 2009PeakFY 2010FY 2011FY 2012FY 2013FY 2014FY 2015FY 2016Proposed

    Central6840404040405255

    Bookmarks3040404040404040

    Arcadia Park65.2556.2556.2556.2556.2556.2556.2562.25

    Hampton-Illionis69.2556.2556.2556.2556.2556.2566.2566.25

    Audelia Road4740404040405858

    Bachman Lake5140404040405858

    Dallas West4740404040405858

    Forest Green4740404040404046

    Fretz Park4740404040404046

    Grauwyler Park4740404040404046

    Highland Hills4740404040404046

    Kleberg Rylie5140404040404046

    Lakewood4740404040404046

    Lochwood5140404040404046

    MLK4740404040404046

    Mountain Creek5140404040404046

    North Oak Cliff4740404040405858

    Oak Lawn4740404040405858

    Park Forest4740404040404046

    Paul Laurence Dunbar4740404040405858

    Pleasant Grove4740404040405858

    Polk Wisdom4740404040405858

    Prairie Creek00404040404046

    Preston Royal4740404040405858

    Renner Frankford4740404040405858

    Skillman Southwestern4740404040404046

    Skyline4740404040404046

    Timberglen5140404040404046

    White Rock Hills0004040405858

    Total Hours1,333.501,112.501,152.501,192.501,192.501,192.501,412.501,510.50

    Variance over Peak-16.6%-13.6%-10.6%-10.6%-10.6%5.9%13.3%

    Average per Week49.3941.2041.1641.1241.1241.1248.7152.09

    Branch/UnitFY 2009PeakFY 2010FY 2011FY 2012FY 2013FY 2014FY 2015FY 2016Proposed

    Total hours per week1333.51112.51152.51192.51192.51192.51412.51510.5

    Sheet1

    FY 2009Peak

    FY 2010

    FY 2011

    FY 2012

    FY 2013

    FY 2014

    FY 2015

    Sheet2

    Total hours per week

    Sheet3

  • *

  • Library has three servicesLibrary Materials and Collection Management Library Operations and Public Service Literacy Initiatives, Education & Community Engagement

    *

  • Total number of library materials used annually*

    Chart1

    10106552

    10216829

    9764800

    10332997

    10949401

    LIB

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%98%

    LIBNumber of system-wide visitors3,395,4603,395,460

    LIBNumber of virtual visitors1,840,1281,840,128

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Operations & Public ServiceCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%Effectiveness

    LIBLibrary Operations & Public ServiceNumber of in-person visitors3,395,460Output

    LIBLibrary Operations & Public ServiceNumber of virtual visitors1,840,128Output

    LIBLibrary Operations & Public ServiceCost per visit (in-person and virtual)$4.40Efficiency

    LIBLibrary Operations & Public ServiceVisits (in-person and virtual) per capita4.22Efficiency

    LIBLibrary Operations & Public ServiceNumber of visits per 100,000 population273,582.96Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%

    Materials expenditure per capita3.263.26

    Total number of library materials used annually10,600,00810,600,008

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Materials & Collection ManagementCustomers rating overall variety of materials as "excellent" or "good" (internal survey)92%Effectiveness

    LIBLibrary Materials & Collection ManagementMaterials expenditure per capita$3.26Efficiency

    LIBLibrary Materials & Collection ManagementTotal number of library materials used annually10,600,008Output

    LIBLibrary Materials & Collection ManagementValue of materials circulated$108,769,745Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)95%95%

    LIBAnnual number of volunteer hours51,75051,750

    LIBSystem-wide program & event attendance230,916230,916

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLiteracy Initiatives, Education & Community EngagementCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)96%Effectiveness

    LIBLiteracy Initiatives, Education & Community EngagementCost savings of volunteer hours$1,022,336Efficiency

    LIBLiteracy Initiatives, Education & Community EngagementNumber of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate40Output

    LIBLiteracy Initiatives, Education & Community EngagementPercent of library ESL students whose post-test scores indicate improvement in English proficiency or advancement of one or more levels of English proficiency upon completing an ESL class75%Effectiveness

    LIBLIteracy Initiatives, Education & Community EngagementAnnual number of volunteer hours51,750Output

    LIBLiteracy Initiatives, Education & Community EngagementValue of volunteer hours$1,210,950Output

    LIBLiteracy Initiatives, Education & Community EngagementSystem-wide program & event attendance230,916Output

    &C&12Proposed Library Performance Measures&R7/9/2014

    Example

    DeptServiceFY 13-14 Performance MeasuresFY 2013-14 BudgetFY 2013-14 Estimate

    AVI2.17 Dallas Love Field# of enplaned passengers

    AVI2.17 Dallas Love Field# of general aviation based aircraft

    AVI2.17 Dallas Love Field% of waste recycled

    DeptServiceFY 15-17 Performance MeasuresFY 2014-15 Proposed TargetType of Measure (Efficiency, Effectiveness, Outcome)

    AVI2.17 Dallas Love FieldCost per enplaned passenger$106.23Efficiency

    AVI2.17 Dallas Love FieldPercent aircraft at the state of readiness60%Effectiveness

    AVI2.17 Dallas Love Field% of waste recycled26%Effectiveness

    AVI2.17 Dallas Love Field# flights at take off235Outcome

    2. Enter FY 15-17 information:Column A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 15-17 measures (Maximum 4)Column D - FY 14-15 proposed targetsColumn E - Type of measure (Efficiency, Effectiveness, Outcome)

    1. Enter FY 2013-14 InformationColumn A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 13-14 measures (provided)Column D - FY 13-14 Budget Column E - FY 13-14 Estimate

    Bid Measures

    LIB-001 - Library Operations & Public Service

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)989898%Percent

    Number of in-person visitors339546033954603,395,460Whole Numbers

    Number of virtual visitors184012818401281,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.27DollarsFY14 Budget/Total visitors

    LIB-001 with/Additional Hours*Use ECO data on COD

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)98%98%98%Percent

    Number of visitors (in-person and virtual)5,235,5885,639,3146,068,915Whole Numbers10% increase

    Cost per visit (in-person and virtual)N/A$3.97$4.26DollarsFY 2015 Proposed/Total visitors

    Visits per capita (in-person and virtual)N/A4.614.96Whole NumbersFY 2015 Proposed visits/Population*

    LIB-001-B - Strategic Plan

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)0098%Percent

    Number of system-wide visitors003,395,460Whole Numbers

    Number of virtual visitors001,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.29DollarsFY 2014 +$100,000/Total Visitors

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)909289%Percent

    Materials expenditure per capita3.263.26$2.69Dollars$3,335,532/population

    Total number of library materials used annually106000081060000810,388,008Whole Numbers

    Value of materials circulated00$106,580,962DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002-A - Restore Materials Budget

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)0092%Percent

    Materials expenditure per capita00$3.26Dollars$4,045,000/population

    Total number of library materials used annually0010,600,008Whole Numbers

    Value of materials circulated00$108,756,082DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002 with/additional $155,000

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capitaN/A$3.31$3.43Dollars$4,200,000/population*

    Total number of library materials used annually10,600,00810,388,00810,840,991Whole Numbers

    Value of materials circulatedN/A$106,580,962.08$111,228,568DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-003 - Literacy Initiatives, Education & Community Engagement

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)9595%96%Percent

    Cost savings of volunteer hours0$1,022,580.00$1,022,580.00DollarsBased on 51,750 hours at average lib salary of $19.76 (see sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate02740Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-003-A Increased staffing

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good"0097Percent

    Cost savings of volunteer hours00$1,043,032DollarsBased on 52,785 hours at average lib salary of $19.76 (See sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate0040Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class0075%Percent

    LIB-002-B - Enhance Materials Budget (Adjusted for $155k)

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capita$3.26$3.26$3.43Dollars

    Total number of library materials used annually10,600,00810,600,00810,918,008Whole Numbers

    Value of materials circulatedN/AN/A$112,018,762Dollars

    Bid Measures

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Value of materials circulated

    Sheet1

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Materials expenditure per capita

    Total number of library materials used annually

    Sheet2

    Minimum SalaryLevelFTE1101 (FY14-15) min1106 Merit (.0225)1203SIP ($48/yr.)1301Pension (12.94%)1303 ($5,014)Benefits1306FICA (.0145)Total salary per positionAvg. Hourly Rate

    PageA0.58,8341,1432,50712812,61212.13

    Customer ServiceC124,2923,1435,01435232,80115.77

    Sr Customer Service RepE129,3933,8035,01442638,63618.58

    Library AssociateF133,2904,3085,01448343,09520.72

    LibrarianH140,2815,2125,01458451,09124.56

    Librarian III144,3095,7345,01464255,69926.78

    Total Avg.38,98919.76

    Volunteer Hrs.$ Savings

    51,750$1,022,336.18

    FY2010FY2011FY2012FY2013FY 2014FY 2015 EstimateFY 2016 Proposed

    Total number of library materials used annually10,714,2819,860,45310,106,55210,216,8299,764,80010,332,99710,949,401

    Total number of library materials used annually

  • Materials expenditure per capita*Comparison to other cities

    Chart1

    FY 2014-15 Estimate3.43

    FY 2015-16 Proposed3.34

    Customers rating overall variety of materials as "excellent" or "good" (internal survey) 90%

    Materials expenditure per capita N/A

    LIB

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%98%

    LIBNumber of system-wide visitors3,395,4603,395,460

    LIBNumber of virtual visitors1,840,1281,840,128

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Operations & Public ServiceCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%Effectiveness

    LIBLibrary Operations & Public ServiceNumber of in-person visitors3,395,460Output

    LIBLibrary Operations & Public ServiceNumber of virtual visitors1,840,128Output

    LIBLibrary Operations & Public ServiceCost per visit (in-person and virtual)$4.40Efficiency

    LIBLibrary Operations & Public ServiceVisits (in-person and virtual) per capita4.22Efficiency

    LIBLibrary Operations & Public ServiceNumber of visits per 100,000 population273,582.96Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%

    Materials expenditure per capita3.263.26

    Total number of library materials used annually10,600,00810,600,008

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Materials & Collection ManagementCustomers rating overall variety of materials as "excellent" or "good" (internal survey)92%Effectiveness

    LIBLibrary Materials & Collection ManagementMaterials expenditure per capita$3.26Efficiency

    LIBLibrary Materials & Collection ManagementTotal number of library materials used annually10,600,008Output

    LIBLibrary Materials & Collection ManagementValue of materials circulated$108,769,745Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)95%95%

    LIBAnnual number of volunteer hours51,75051,750

    LIBSystem-wide program & event attendance230,916230,916

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLiteracy Initiatives, Education & Community EngagementCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)96%Effectiveness

    LIBLiteracy Initiatives, Education & Community EngagementCost savings of volunteer hours$1,022,336Efficiency

    LIBLiteracy Initiatives, Education & Community EngagementNumber of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate40Output

    LIBLiteracy Initiatives, Education & Community EngagementPercent of library ESL students whose post-test scores indicate improvement in English proficiency or advancement of one or more levels of English proficiency upon completing an ESL class75%Effectiveness

    LIBLIteracy Initiatives, Education & Community EngagementAnnual number of volunteer hours51,750Output

    LIBLiteracy Initiatives, Education & Community EngagementValue of volunteer hours$1,210,950Output

    LIBLiteracy Initiatives, Education & Community EngagementSystem-wide program & event attendance230,916Output

    &C&12Proposed Library Performance Measures&R7/9/2014

    Example

    DeptServiceFY 13-14 Performance MeasuresFY 2013-14 BudgetFY 2013-14 Estimate

    AVI2.17 Dallas Love Field# of enplaned passengers

    AVI2.17 Dallas Love Field# of general aviation based aircraft

    AVI2.17 Dallas Love Field% of waste recycled

    DeptServiceFY 15-17 Performance MeasuresFY 2014-15 Proposed TargetType of Measure (Efficiency, Effectiveness, Outcome)

    AVI2.17 Dallas Love FieldCost per enplaned passenger$106.23Efficiency

    AVI2.17 Dallas Love FieldPercent aircraft at the state of readiness60%Effectiveness

    AVI2.17 Dallas Love Field% of waste recycled26%Effectiveness

    AVI2.17 Dallas Love Field# flights at take off235Outcome

    2. Enter FY 15-17 information:Column A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 15-17 measures (Maximum 4)Column D - FY 14-15 proposed targetsColumn E - Type of measure (Efficiency, Effectiveness, Outcome)

    1. Enter FY 2013-14 InformationColumn A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 13-14 measures (provided)Column D - FY 13-14 Budget Column E - FY 13-14 Estimate

    Bid Measures

    LIB-001 - Library Operations & Public Service

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)989898%Percent

    Number of in-person visitors339546033954603,395,460Whole Numbers

    Number of virtual visitors184012818401281,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.27DollarsFY14 Budget/Total visitors

    LIB-001 with/Additional Hours*Use ECO data on COD

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)98%98%98%Percent

    Number of visitors (in-person and virtual)5,235,5885,639,3146,068,915Whole Numbers10% increase

    Cost per visit (in-person and virtual)N/A$3.97$4.26DollarsFY 2015 Proposed/Total visitors

    Visits per capita (in-person and virtual)N/A4.614.96Whole NumbersFY 2015 Proposed visits/Population*

    LIB-001-B - Strategic Plan

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)0098%Percent

    Number of system-wide visitors003,395,460Whole Numbers

    Number of virtual visitors001,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.29DollarsFY 2014 +$100,000/Total Visitors

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)909289%Percent

    Materials expenditure per capita3.263.26$2.69Dollars$3,335,532/population

    Total number of library materials used annually106000081060000810,388,008Whole Numbers

    Value of materials circulated00$106,580,962DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002-A - Restore Materials Budget

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)0092%Percent

    Materials expenditure per capita00$3.26Dollars$4,045,000/population

    Total number of library materials used annually0010,600,008Whole Numbers

    Value of materials circulated00$108,756,082DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002 with/additional $155,000

    DescriptionFY 2013-14 BudgetFY 2014-15 EstimateFY 2015-16 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capitaN/A$3.43$3.34Dollars$4,200,000/population*

    Total number of library materials used annually10,600,00810,388,00810,840,991Whole Numbers

    Value of materials circulatedN/A$106,580,962.08$111,228,568DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-003 - Literacy Initiatives, Education & Community Engagement

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)9595%96%Percent

    Cost savings of volunteer hours0$1,022,580.00$1,022,580.00DollarsBased on 51,750 hours at average lib salary of $19.76 (see sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate02740Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-003-A Increased staffing

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good"0097Percent

    Cost savings of volunteer hours00$1,043,032DollarsBased on 52,785 hours at average lib salary of $19.76 (See sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate0040Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class0075%Percent

    LIB-002-B - Enhance Materials Budget (Adjusted for $155k)

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capita$3.26$3.26$3.43Dollars

    Total number of library materials used annually10,600,00810,600,00810,918,008Whole Numbers

    Value of materials circulatedN/AN/A$112,018,762Dollars

    Bid Measures

    FY 2014-15 Estimate

    FY 2015-16 Proposed

    Value of materials circulated

    Sheet1

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Materials expenditure per capita

    Total number of library materials used annually

    Sheet2

    Customers rating overall variety of materials as "excellent" or "good" (internal survey) 90%

    Materials expenditure per capita N/A

    Minimum SalaryLevelFTE1101 (FY14-15) min1106 Merit (.0225)1203SIP ($48/yr.)1301Pension (12.94%)1303 ($5,014)Benefits1306FICA (.0145)Total salary per positionAvg. Hourly Rate

    PageA0.58,8341,1432,50712812,61212.13

    Customer ServiceC124,2923,1435,01435232,80115.77

    Sr Customer Service RepE129,3933,8035,01442638,63618.58

    Library AssociateF133,2904,3085,01448343,09520.72

    LibrarianH140,2815,2125,01458451,09124.56

    Librarian III144,3095,7345,01464255,69926.78

    Total Avg.38,98919.76

    Volunteer Hrs.$ Savings

    51,750$1,022,336.18

    FY2010FY2011FY2012FY2013FY 2014 EstimateFY 2015 Proposed

    Total number of library materials used annually10,714,2819,860,45310,106,55210,216,82910,388,00810,840,991

    DescriptionFY2012FY2013FY2014FY2015 proposed

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)93%94%93%94%

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Chart1

    SeattleSeattleSeattleSeattleSeattleSeattleSeattle12.1963918813

    DenverDenverDenverDenverDenverDenverDenver7.9441707198

    Tulsa City-CountyTulsa City-CountyTulsa City-CountyTulsa City-CountyTulsa City-CountyTulsa City-CountyTulsa City-County5.4406668284

    AustinAustinAustinAustinAustinAustinAustin4.0902686924

    Tampa-HillsboroughTampa-HillsboroughTampa-HillsboroughTampa-HillsboroughTampa-HillsboroughTampa-HillsboroughTampa-Hillsborough3.9988649189

    San JoseSan JoseSan JoseSan JoseSan JoseSan JoseSan Jose3.8660897759

    Charlotte-MecklenburgCharlotte-MecklenburgCharlotte-MecklenburgCharlotte-MecklenburgCharlotte-MecklenburgCharlotte-MecklenburgCharlotte-Mecklenburg3.4856971751

    DallasDallasDallasDallasDallasDallasDallas3.3013876388

    PhoenixPhoenixPhoenixPhoenixPhoenixPhoenixPhoenix3.1655152252

    San DiegoSan DiegoSan DiegoSan DiegoSan DiegoSan DiegoSan Diego2.4932821654

    San AntonioSan AntonioSan AntonioSan AntonioSan AntonioSan AntonioSan Antonio2.3545094932

    HoustonHoustonHoustonHoustonHoustonHoustonHouston2.3058599333

    AtlantaAtlantaAtlantaAtlantaAtlantaAtlantaAtlanta1.6124807123

    DetroitDetroitDetroitDetroitDetroitDetroitDetroit1.4338918178

    2.a Population of legal service area

    6.a Number of branches (If zero, please skip to Q7)

    Total paid staff (FTE)

    15. Income from local government

    19. Total income

    Spending per Capita

    22.e Total expenditures for library materials

    Materials Expenditures per Capita

    Materials Expenditures per Capita FY2014

    LibPAS

    LocationLibrary name1. Ending date for latest completed fiscal year2.a Population of legal service area6.a Number of branches (If zero, please skip to Q7)Total paid staff (FTE)15. Income from local government19. Total incomeSpending per Capita22.e Total expenditures for library materialsMaterials Expenditures per CapitaTotal annual circulationPrograms attendanceLibrary visitsFTEs Per 1,000 registered borrowers9.b Total service hours per year16. Income from state/provincial government18. Income from other sources

    SeattleSeattle Public Library, The2014-12-31640,50026593.3$60,373,202$62,854,922$98.13$7,811,789$12.2011,744,87418.34309,5576,580,463167,726$0$2,481,720

    DenverDenver Public Library2014-12-31664,29324577.2$39,499,733$41,731,886$62.82$5,277,257$7.949,067,57713.65404,7924,407,701162,475$132,540$2,078,288

    Tulsa City-CountyTulsa City-County Library2014-06-30622,40924283.0$26,830,500$28,821,754$46.31$3,386,320$5.445,923,6839.52303,1313,301,097169,680$249,547$1,741,707

    AustinAustin Public Library2014-09-30853,02021339.0$31,448,359$32,497,084$38.10$3,489,081$4.095,341,8556.26157,9243,188,506155,239$0$985,276

    Tampa-HillsboroughTampa-Hillsborough County Public Library (FL)2014-09-301,236,03524319.1$33,074,197$35,040,240$28.35$4,942,737$4.009,881,5117.99237,2224,093,381066,230$971,587$994,456

    San JoseSan Jose Public Library2014-06-301,000,53622317.6$36,480,803$36,863,696$36.84$3,868,162$3.8710,491,13910.49346,0336,378,979140,741$47,016$222,321

    Charlotte-MecklenburgCHARLOTTE MECKLENBURG LIBRARY2014-06-30991,86719664.5$27,118,373$34,071,327$34.35$3,457,348$3.495,653,1255.70329,1763,243,318151,608$551,724$6,270,585

    DallasDallas Public Library2014-09-301,257,67628253.2$21,774,123$22,881,420$18.19$4,152,076$3.306,778,4065.39243,6583,061,909058,240$0$1,107,297

    PhoenixPhoenix Public Library2014-06-301,505,07016382.4$32,580,168$34,080,199$22.64$4,764,322$3.179,434,3806.27268,5804,764,018040,813$424,158$910,271

    San DiegoSan Diego Public Library2014-06-301,345,89535380.9$40,025,957$45,896,034$34.10$3,355,696$2.496,877,9135.11449,0886,170,931179,614$80,687$5,693,590

    San AntonioSan Antonio Public Library2014-09-301,817,61026406.0$33,673,358$33,832,508$18.61$4,279,580$2.357,177,8893.95316,6655,388,369075,701$159,150

    HoustonHouston Public Library2014-06-302,151,47541548.0$37,905,630$38,802,630$18.04$4,961,000$2.314,748,0132.21266,0884,080,220177,507$0$800,000

    AtlantaAtlanta-Fulton Public Library System2014-12-311,014,89434263.0$23,787,295$25,112,384$24.74$1,636,497$1.612,758,6532.72169,7923,473,533153,365$1,023,044$296,845

    DetroitDetroit Public Library2014-06-30713,77721326.0$30,140,639$35,513,361$49.75$1,023,479$1.431,483,3292.08219,0592,772,148140,362$4,839,301$421,418

    DPL Peers

    Counting Opinions (SQUIRE) Ltd.

    LibPAS

    2.a Population of legal service area

    6.a Number of branches (If zero, please skip to Q7)

    Total paid staff (FTE)

    15. Income from local government

    19. Total income

    Spending per Capita

    Library Spending per CapitaDallas vs. National Peers FY2014

    2.a Population of legal service area

    6.a Number of branches (If zero, please skip to Q7)

    Total paid staff (FTE)

    15. Income from local government

    19. Total income

    Spending per Capita

    22.e Total expenditures for library materials

    Materials Expenditures per Capita

  • Number of visitors (in-person and virtual)

    *

    Chart1

    4111658FY10-11FY10-111713325

    4015308FY11-12FY11-121651123

    3367177.123FY12-13FY12-131786530

    3062177FY13-14FY13-143395460

    3182773FY 14-15 EstimateFY 14-15 Estimate3446942

    3246428FY 15-16 ProposedFY 15-16 Proposed3582177

    Walk in Visitors

    Central

    Branches

    Virtual Visitors

    Circulation

    Branch/Unit NameDistrictCirculationVisitorProgram Attendance

    FY09-10FY10-11FY11-12FY12-13FY13-14 YTDFY09-10FY10-11FY11-12FY11-12FY10-11FY12-13FY13-14 YTD

    Fretz ParkNorth Central475,399428,583356,013321,074171,084149,220126,8699,1155,473122,949

    TimberglenNorth Central406,892361,337404,973385,349101,298132,485143,0032,9893,880119,536

    Renner FrankfordNorth Central498,156437,353458,316435,990130,674115,030116,3228,7674,610107,885

    Preston RoyalNorth Central499,116473,380466,228432,647135,033119,311116,5987,3892,258104,143

    Audelia RoadNortheast563,695485,423478,738459,783166,693148,921154,7755,6314,857145,061

    LakewoodNortheast314,473267,745305,673326,034171,495154,086159,3156,8125,601140,111

    LochwoodNortheast556,966496,144479,001388,611187,887174,157148,8944,2306,065124,023

    Skillman SouthwesternNortheast470,223403,075391,838379,621148,960133,164123,0342,5072,498113,386

    Forest GreenNortheast236,194208,931222,434195,22995,68686,10283,2892,4171,13281,902

    Bachman LakeNorthwest416,417355,738390,315325,405169,063151,141149,62210,0659,875129,880

    Park ForestNorthwest342,055293,382274,477234,566104,94986,51687,6122,2762,17467,934

    Oak LawnNorthwest247,267232,473238,021249,67396,19668,27270,8812,1231,80765,785

    Grauwyler ParkNorthwest243,475178,678161,130135,96291,28068,91157,9916,0485,19756,971

    Hampton-IllinoisSouth Central479,315423,115485,849456,439238,139246,209268,77214,3807,673236,636

    Paul Laurence Dunbar Lancaster-KiestSouth Central129,33294,244117,435144,651114,009102,190109,0392,7522,332101,648

    Martin Luther King, Jr.South Central114,55166,00666,55362,294107,25096,68074,8114,7412,74785,586

    Highland HillsSouth Central104,38379,81293,58289,67585,91575,939105,3064,9611,37177,219

    Polk-Wisdom*South Central171,859160,693138,361100,06680,95702,82554,921

    Prairie CreekSoutheast379,068446,636320,623150,146168,5275,7813,730142,685

    Pleasant GroveSoutheast219,067245,267235,450219,035146,772135,789143,63512,8406,745124,996

    White Rock Hills**Southeast116,980405,80436,878112,738

    SkylineSoutheast248,577211,571198,103162,482134,55486,303105,1654,0123,506102,821

    Kleberg-RylieSoutheast157,986138,967126,017124,28397,134100,40595,6772,2362,49451,610

    Dallas WestSouthwest173,716117,373120,606137,52394,48580,11181,6822,430959126,471

    North Oak CliffSouthwest276,524250,463284,376250,989130,951127,160122,0378,4986,710110,141

    Arcadia ParkSouthwest268,866209,342191,002213,407130,832111,78199,8976,8577,39478,151

    Mountain CreekSouthwest238,700206,227182,362180,56968,72464,10962,0052,5872,11843,765

    North Park133,127176,992144,519129,50260,83995,29893,87956,15241,13894,759

    * Polk-Wisdom closed for renovation in FY11-12; reopened April 2013

    ** White Rock Hills opened June 16, 2012

    Reviewed:

    FY11-12 Circ9/12/12

    FY10-11 circ9/12/12

    FY09-10 circ (added)9/12/12

    Visitor FY10-119/12/12

    Visitor FY11-129/12/12

    Visitor FY09-10 (added)9/12/12

    Vistor FY11-2 (full year) added10/8/12

    Sheet1

    Town Hall Meeting Stats

    FY09-10FY10-11FY11-12FY12-13FY13-14FY 14-15 EstimateFY 15-16 Proposed

    Walk in Visitors4,532,6034,111,6584,015,3083,367,1773,062,1773,182,7733,246,428

    Central1,271,6351,007,192923,245443,464

    Branches3,260,9683,104,4663,092,0632,923,713

    Virtual Visitors1,713,3251,651,1231,786,5303,395,4603,446,9423,582,177

    Library Materials Used (Circulation)10,714,2819,860,45310,106,55210,216,8296,629,7156,828,605

    Central2,661,9862,412,4912,561,6952,888,817

    Branches7,986,3317,381,3877,480,3937,275,290

    Bookmobile65,96466,57564,46452,722

    Annual Number of Library-Sponsored Programs8,6578,1257,7148,304

    Children's2,0833,0252,6812,987

    Teen256745590333

    Adult5,3603,3802,6273,049

    Family8611681,8161,935

    Program Attendance176,433250,002267,634214,952

    Central26,92340,27551,96215,163

    Branches149,510209,727215,672199,789

    Number of Registered Borrowers613,806632,102643,871642,306

    PC Terminals766805724*724

    Library Holdings4,254,1434,297,7124,516,6234,368,726

    *PC Terminals does not include laptops as counted in previous years - including laptops is 833

    Sheet1

    Walk in Visitors

    Central

    Branches

    Virtual Visitors

    Sheet2

    Branch/Unit NameFY10-11FY10-11

    Raw TotalRoom RentalOffsiteCo-sponsorDISDStaff mtgsTotal excluding listedRaw TotalRoom RentalOffsiteCo-sponsorDISDStaff mtgsTotal excluding listed

    Arcadia Park685748502122080414368576857

    Audelia Road56311252136000424356315631

    Bachman Lake100651420610079901006510065

    Dallas West2430103034700198024302430

    Forest Green2417140000240324172417

    Fretz Park911563470000276891159115

    Grauwyler Park60483638041556460486048

    Hampton-Illinois227121577583181840031101851438014380

    Highland Hills46918840000380746914691

    Kleberg-Rylie2236470000218922362236

    Lakewood6812226011300647368126812

    Lochwood42300010200412842304230

    Martin Luther King474147031330200365647414741

    Mountain Creek2587532078900126625872587

    North Oak Cliff8498689685712484988498

    North Park5615200000561525615256152

    Oak Lawn212397070700131921232123

    Park Forest227612036200179422762276

    Paul Laurence Dunbar Lancaster-Kiest27521866115300074127522752

    Pleasant Grove1284068804469032114672967 opening day1284012840

    Polk-Wisdom*28252547857011188528252825

    Prairie Creek5781003670054144553 opening day57815781

    Preston Royal738934190000397073897389

    Renner Frankford877200248300628987728772

    Skillman Southwestern250700900249825072507

    Skyline401200129900271340124012

    Timberglen29890038400260529892989

    Branch totals20948816369306214609106087416476620115600000201156

    Central97980785002089939798

    BookEnds88800000888888

    Dallas Public Library (ECRR)14563014563000014563

    Central Totals252490153480020988125249

    Bookmobile10235gate count

  • *

  • *

  • Adapt to the changing needs of our communitiesLiteracy Centers @ Dallas West and Bachman Lake BranchesSammons Small Business Center 5th floor/Central LibraryGED Testing Center Opened with scholarships for test takersUpgraded community space @ the new Highland Hills BranchStrategic Planning process let my CivicTechnologies is currently underwayCreate an experienceDigital resources with interactive featuresAdult education combined with family interactionEducational opportunities both informal and formal learningGED/ESL classesMango Languages and other online learning opportunitiesGrow current partnerships and seek new onesEtsy, Office of Economic Development, Perot Museum of Nature and Science, City of Learning, SMU, Equal Heart, Atmos Energy, MoneyGram, Metro Dallas Homeless AllianceFacility & technology enhancementsFretz Park Branch Library renovation expected to be complete in fall 2015Texas/Dallas History & Archives (7th floor, Central) under renovation, completion expected in spring 2016Increased bandwith capacity to 100mbps at all locationsNew public computers at all branches, Central installation starting in SeptemberScanner/Copier kiosks at all locations*

    Library Proposed Budget & Performance Measures

  • Value of materials circulatedLibrary materials include:Books + e-books + audiobooksDVDs & Blu-RaysMusic CDsOnline databases (over 100 resources available from home 24/7)Historic photographsArchivesSheet MusicPatent & Trademark CollectionGovernment DocumentsGenealogy*

    Chart1

    FY2015 Estimate106016549

    FY2015 Proposed112340853

    Cost per visit

    Visits per capita

    LIB

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%98%

    LIBNumber of system-wide visitors3,395,4603,395,460

    LIBNumber of virtual visitors1,840,1281,840,128

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Operations & Public ServiceCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%Effectiveness

    LIBLibrary Operations & Public ServiceNumber of in-person visitors3,395,460Output

    LIBLibrary Operations & Public ServiceNumber of virtual visitors1,840,128Output

    LIBLibrary Operations & Public ServiceCost per visit (in-person and virtual)$4.40Efficiency

    LIBLibrary Operations & Public ServiceVisits (in-person and virtual) per capita4.22Efficiency

    LIBLibrary Operations & Public ServiceNumber of visits per 100,000 population273,582.96Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%

    Materials expenditure per capita3.263.26

    Total number of library materials used annually10,600,00810,600,008

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Materials & Collection ManagementCustomers rating overall variety of materials as "excellent" or "good" (internal survey)92%Effectiveness

    LIBLibrary Materials & Collection ManagementMaterials expenditure per capita$3.26Efficiency

    LIBLibrary Materials & Collection ManagementTotal number of library materials used annually10,600,008Output

    LIBLibrary Materials & Collection ManagementValue of materials circulated$108,769,745Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)95%95%

    LIBAnnual number of volunteer hours51,75051,750

    LIBSystem-wide program & event attendance230,916230,916

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLiteracy Initiatives, Education & Community EngagementCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)96%Effectiveness

    LIBLiteracy Initiatives, Education & Community EngagementCost savings of volunteer hours$1,022,336Efficiency

    LIBLiteracy Initiatives, Education & Community EngagementNumber of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate40Output

    LIBLiteracy Initiatives, Education & Community EngagementPercent of library ESL students whose post-test scores indicate improvement in English proficiency or advancement of one or more levels of English proficiency upon completing an ESL class75%Effectiveness

    LIBLIteracy Initiatives, Education & Community EngagementAnnual number of volunteer hours51,750Output

    LIBLiteracy Initiatives, Education & Community EngagementValue of volunteer hours$1,210,950Output

    LIBLiteracy Initiatives, Education & Community EngagementSystem-wide program & event attendance230,916Output

    &C&12Proposed Library Performance Measures&R7/9/2014

    Example

    DeptServiceFY 13-14 Performance MeasuresFY 2013-14 BudgetFY 2013-14 Estimate

    AVI2.17 Dallas Love Field# of enplaned passengers

    AVI2.17 Dallas Love Field# of general aviation based aircraft

    AVI2.17 Dallas Love Field% of waste recycled

    DeptServiceFY 15-17 Performance MeasuresFY 2014-15 Proposed TargetType of Measure (Efficiency, Effectiveness, Outcome)

    AVI2.17 Dallas Love FieldCost per enplaned passenger$106.23Efficiency

    AVI2.17 Dallas Love FieldPercent aircraft at the state of readiness60%Effectiveness

    AVI2.17 Dallas Love Field% of waste recycled26%Effectiveness

    AVI2.17 Dallas Love Field# flights at take off235Outcome

    2. Enter FY 15-17 information:Column A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 15-17 measures (Maximum 4)Column D - FY 14-15 proposed targetsColumn E - Type of measure (Efficiency, Effectiveness, Outcome)

    1. Enter FY 2013-14 InformationColumn A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 13-14 measures (provided)Column D - FY 13-14 Budget Column E - FY 13-14 Estimate

    Bid Measures

    LIB-001 - Library Operations & Public Service

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)989898%Percent

    Number of in-person visitors339546033954603,395,460Whole Numbers

    Number of virtual visitors184012818401281,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.27DollarsFY14 Budget/Total visitors

    LIB-001 with/Additional Hours*Use ECO data on COD

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)98%98%98%Percent

    Number of visitors (in-person and virtual)5,235,5885,639,3146,068,915Whole Numbers10% increase

    Cost per visit (in-person and virtual)N/A$3.97$4.26DollarsFY 2015 Proposed/Total visitors

    Visits per capita (in-person and virtual)N/A4.614.96Whole NumbersFY 2015 Proposed visits/Population*

    LIB-001-B - Strategic Plan

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)0098%Percent

    Number of system-wide visitors003,395,460Whole Numbers

    Number of virtual visitors001,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.29DollarsFY 2014 +$100,000/Total Visitors

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)909289%Percent

    Materials expenditure per capita3.263.26$2.69Dollars$3,335,532/population

    Total number of library materials used annually106000081060000810,388,008Whole Numbers

    Value of materials circulated00$106,580,962DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002-A - Restore Materials Budget

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)0092%Percent

    Materials expenditure per capita00$3.26Dollars$4,045,000/population

    Total number of library materials used annually0010,600,008Whole Numbers

    Value of materials circulated00$108,756,082DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002 with/additional $155,000

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capitaN/A$3.31$3.43Dollars$4,200,000/population*

    Total number of library materials used annually10,600,00810,388,00810,840,991Whole Numbers

    Value of materials circulatedN/A$106,580,962.08$111,228,568DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-003 - Literacy Initiatives, Education & Community Engagement

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)9595%96%Percent

    Cost savings of volunteer hours0$1,022,580.00$1,022,580.00DollarsBased on 51,750 hours at average lib salary of $19.76 (see sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate02740Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-003-A Increased staffing

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good"0097Percent

    Cost savings of volunteer hours00$1,043,032DollarsBased on 52,785 hours at average lib salary of $19.76 (See sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate0040Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-002-B - Enhance Materials Budget (Adjusted for $155k)

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capita$3.26$3.26$3.43Dollars

    Total number of library materials used annually10,600,00810,600,00810,918,008Whole Numbers

    Value of materials circulatedN/AN/A$112,018,762Dollars

    Bid Measures

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Value of materials circulated

    Sheet1

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Materials expenditure per capita

    Total number of library materials used annually

    Sheet2

    Customers rating overall variety of materials as "excellent" or "good" (internal survey) 90%

    Materials expenditure per capita N/A

    Sheet3

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Customers rating overall quality of service as "excellent" or "good" (internal survey)

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Minimum SalaryLevelFTE1101 (FY14-15) min1106 Merit (.0225)1203SIP ($48/yr.)1301Pension (12.94%)1303 ($5,014)Benefits1306FICA (.0145)Total salary per positionAvg. Hourly Rate

    PageA0.58,8341,1432,50712812,61212.13

    Customer ServiceC124,2923,1435,01435232,80115.77

    Sr Customer Service RepE129,3933,8035,01442638,63618.58

    Library AssociateF133,2904,3085,01448343,09520.72

    LibrarianH140,2815,2125,01458451,09124.56

    Librarian III144,3095,7345,01464255,69926.78

    Total Avg.38,98919.76

    Volunteer Hrs.$ Savings

    51,750$1,022,336.18

    FY2010FY2011FY2012FY2013FY 2014 EstimateFY 2015 Proposed

    Total number of library materials used annually10,714,2815,824,9835,666,9375,153,7075,639,3146,068,915

    DescriptionFY2012FY2013FY2014FY2015 proposed

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)97.95%98.40%97.95%96.00%

    FY2015 EstimateFY2015 Proposed

    Cost per visit$3.97$4.26

    Visits per capita$106,016,549$112,340,853

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Cost per visit

    Visits per capita

  • Customers rating overall variety of materials as "excellent" or "good" (internal survey)*

  • Cost per visit (in-person and virtual)Visits per capita (in-person and virtual)

    *

    Chart1

    FY 2014-15 EstimateFY 2014-15 Estimate3.94

    FY 2015-16 ProposedFY 2015-16 Proposed4.47

    Customers rating overall quality of service as "excellent" or "good" (internal survey) 98%

    Number of visitors (in-person and virtual) 5,235,588

    Cost per visit (in-person and virtual) N/A

    LIB

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%98%

    LIBNumber of system-wide visitors3,395,4603,395,460

    LIBNumber of virtual visitors1,840,1281,840,128

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Operations & Public ServiceCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%Effectiveness

    LIBLibrary Operations & Public ServiceNumber of in-person visitors3,395,460Output

    LIBLibrary Operations & Public ServiceNumber of virtual visitors1,840,128Output

    LIBLibrary Operations & Public ServiceCost per visit (in-person and virtual)$4.40Efficiency

    LIBLibrary Operations & Public ServiceVisits (in-person and virtual) per capita4.22Efficiency

    LIBLibrary Operations & Public ServiceNumber of visits per 100,000 population273,582.96Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%

    Materials expenditure per capita3.263.26

    Total number of library materials used annually10,600,00810,600,008

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Materials & Collection ManagementCustomers rating overall variety of materials as "excellent" or "good" (internal survey)92%Effectiveness

    LIBLibrary Materials & Collection ManagementMaterials expenditure per capita$3.26Efficiency

    LIBLibrary Materials & Collection ManagementTotal number of library materials used annually10,600,008Output

    LIBLibrary Materials & Collection ManagementValue of materials circulated$108,769,745Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)95%95%

    LIBAnnual number of volunteer hours51,75051,750

    LIBSystem-wide program & event attendance230,916230,916

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLiteracy Initiatives, Education & Community EngagementCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)96%Effectiveness

    LIBLiteracy Initiatives, Education & Community EngagementCost savings of volunteer hours$1,022,336Efficiency

    LIBLiteracy Initiatives, Education & Community EngagementNumber of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate40Output

    LIBLiteracy Initiatives, Education & Community EngagementPercent of library ESL students whose post-test scores indicate improvement in English proficiency or advancement of one or more levels of English proficiency upon completing an ESL class75%Effectiveness

    LIBLIteracy Initiatives, Education & Community EngagementAnnual number of volunteer hours51,750Output

    LIBLiteracy Initiatives, Education & Community EngagementValue of volunteer hours$1,210,950Output

    LIBLiteracy Initiatives, Education & Community EngagementSystem-wide program & event attendance230,916Output

    &C&12Proposed Library Performance Measures&R7/9/2014

    Example

    DeptServiceFY 13-14 Performance MeasuresFY 2013-14 BudgetFY 2013-14 Estimate

    AVI2.17 Dallas Love Field# of enplaned passengers

    AVI2.17 Dallas Love Field# of general aviation based aircraft

    AVI2.17 Dallas Love Field% of waste recycled

    DeptServiceFY 15-17 Performance MeasuresFY 2014-15 Proposed TargetType of Measure (Efficiency, Effectiveness, Outcome)

    AVI2.17 Dallas Love FieldCost per enplaned passenger$106.23Efficiency

    AVI2.17 Dallas Love FieldPercent aircraft at the state of readiness60%Effectiveness

    AVI2.17 Dallas Love Field% of waste recycled26%Effectiveness

    AVI2.17 Dallas Love Field# flights at take off235Outcome

    2. Enter FY 15-17 information:Column A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 15-17 measures (Maximum 4)Column D - FY 14-15 proposed targetsColumn E - Type of measure (Efficiency, Effectiveness, Outcome)

    1. Enter FY 2013-14 InformationColumn A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 13-14 measures (provided)Column D - FY 13-14 Budget Column E - FY 13-14 Estimate

    Bid Measures

    LIB-001 - Library Operations & Public Service

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)989898%Percent

    Number of in-person visitors339546033954603,395,460Whole Numbers

    Number of virtual visitors184012818401281,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.27DollarsFY14 Budget/Total visitors

    LIB-001 with/Additional Hours*Use ECO data on COD

    DescriptionFY 2013-14 BudgetFY 2014-15 EstimateFY 2015-16 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)98%98%98%Percent

    Number of visitors (in-person and virtual)5,235,5885,639,3146,068,915Whole Numbers10% increase

    Cost per visit (in-person and virtual)N/A$3.94$4.47DollarsFY 2015 Proposed/Total visitors

    Visits per capita (in-person and virtual)N/A4.614.96Whole NumbersFY 2015 Proposed visits/Population*

    LIB-001-B - Strategic Plan

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)0098%Percent

    Number of system-wide visitors003,395,460Whole Numbers

    Number of virtual visitors001,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.29DollarsFY 2014 +$100,000/Total Visitors

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)909289%Percent

    Materials expenditure per capita3.263.26$2.69Dollars$3,335,532/population

    Total number of library materials used annually106000081060000810,388,008Whole Numbers

    Value of materials circulated00$106,580,962DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002-A - Restore Materials Budget

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)0092%Percent

    Materials expenditure per capita00$3.26Dollars$4,045,000/population

    Total number of library materials used annually0010,600,008Whole Numbers

    Value of materials circulated00$108,756,082DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002 with/additional $155,000

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capitaN/A$3.31$3.43Dollars$4,200,000/population*

    Total number of library materials used annually10,600,00810,388,00810,840,991Whole Numbers

    Value of materials circulatedN/A$106,580,962.08$111,228,568DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-003 - Literacy Initiatives, Education & Community Engagement

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)9595%96%Percent

    Cost savings of volunteer hours0$1,022,580.00$1,022,580.00DollarsBased on 51,750 hours at average lib salary of $19.76 (see sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate02740Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-003-A Increased staffing

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good"0097Percent

    Cost savings of volunteer hours00$1,043,032DollarsBased on 52,785 hours at average lib salary of $19.76 (See sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate0040Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-002-B - Enhance Materials Budget (Adjusted for $155k)

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capita$3.26$3.26$3.43Dollars

    Total number of library materials used annually10,600,00810,600,00810,918,008Whole Numbers

    Value of materials circulatedN/AN/A$112,018,762Dollars

    Bid Measures

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Value of materials circulated

    Sheet1

    FY 2014-15 Estimate

    FY 2015-16 Proposed

    Sheet2

    FY 2014-15 Estimate

    FY 2015-16 Proposed

    Minimum SalaryLevelFTE1101 (FY14-15) min1106 Merit (.0225)1203SIP ($48/yr.)1301Pension (12.94%)1303 ($5,014)Benefits1306FICA (.0145)Total salary per positionAvg. Hourly Rate

    PageA0.58,8341,1432,50712812,61212.13

    Customer ServiceC124,2923,1435,01435232,80115.77

    Sr Customer Service RepE129,3933,8035,01442638,63618.58

    Library AssociateF133,2904,3085,01448343,09520.72

    LibrarianH140,2815,2125,01458451,09124.56

    Librarian III144,3095,7345,01464255,69926.78

    Total Avg.38,98919.76

    Volunteer Hrs.$ Savings

    51,750$1,022,336.18

    FY2010FY2011FY2012FY2013FY 2014 EstimateFY 2015 Proposed

    Total number of library materials used annually10,714,2815,824,9835,666,9375,153,7075,639,3146,068,915

    DescriptionFY2012FY2013FY2014FY2015 proposed

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)97.95%98.40%97.95%96.00%

    FY2014 estimateFY2015 proposed

    Cost per visit$3.97$4.26

    Visits per capita4.614.96

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Cost per visit

    Chart1

    FY 2014-15 EstimateFY 2014-15 Estimate5.42

    FY 2015-16 ProposedFY 2015-16 Proposed5.43

    Customers rating overall quality of service as "excellent" or "good" (internal survey) 98%

    Number of visitors (in-person and virtual) 5,235,588

    Visits per capita (in-person and virtual) N/A

    LIB

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%98%

    LIBNumber of system-wide visitors3,395,4603,395,460

    LIBNumber of virtual visitors1,840,1281,840,128

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Operations & Public ServiceCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%Effectiveness

    LIBLibrary Operations & Public ServiceNumber of in-person visitors3,395,460Output

    LIBLibrary Operations & Public ServiceNumber of virtual visitors1,840,128Output

    LIBLibrary Operations & Public ServiceCost per visit (in-person and virtual)$4.40Efficiency

    LIBLibrary Operations & Public ServiceVisits (in-person and virtual) per capita4.22Efficiency

    LIBLibrary Operations & Public ServiceNumber of visits per 100,000 population273,582.96Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%

    Materials expenditure per capita3.263.26

    Total number of library materials used annually10,600,00810,600,008

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Materials & Collection ManagementCustomers rating overall variety of materials as "excellent" or "good" (internal survey)92%Effectiveness

    LIBLibrary Materials & Collection ManagementMaterials expenditure per capita$3.26Efficiency

    LIBLibrary Materials & Collection ManagementTotal number of library materials used annually10,600,008Output

    LIBLibrary Materials & Collection ManagementValue of materials circulated$108,769,745Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)95%95%

    LIBAnnual number of volunteer hours51,75051,750

    LIBSystem-wide program & event attendance230,916230,916

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLiteracy Initiatives, Education & Community EngagementCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)96%Effectiveness

    LIBLiteracy Initiatives, Education & Community EngagementCost savings of volunteer hours$1,022,336Efficiency

    LIBLiteracy Initiatives, Education & Community EngagementNumber of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate40Output

    LIBLiteracy Initiatives, Education & Community EngagementPercent of library ESL students whose post-test scores indicate improvement in English proficiency or advancement of one or more levels of English proficiency upon completing an ESL class75%Effectiveness

    LIBLIteracy Initiatives, Education & Community EngagementAnnual number of volunteer hours51,750Output

    LIBLiteracy Initiatives, Education & Community EngagementValue of volunteer hours$1,210,950Output

    LIBLiteracy Initiatives, Education & Community EngagementSystem-wide program & event attendance230,916Output

    &C&12Proposed Library Performance Measures&R7/9/2014

    Example

    DeptServiceFY 13-14 Performance MeasuresFY 2013-14 BudgetFY 2013-14 Estimate

    AVI2.17 Dallas Love Field# of enplaned passengers

    AVI2.17 Dallas Love Field# of general aviation based aircraft

    AVI2.17 Dallas Love Field% of waste recycled

    DeptServiceFY 15-17 Performance MeasuresFY 2014-15 Proposed TargetType of Measure (Efficiency, Effectiveness, Outcome)

    AVI2.17 Dallas Love FieldCost per enplaned passenger$106.23Efficiency

    AVI2.17 Dallas Love FieldPercent aircraft at the state of readiness60%Effectiveness

    AVI2.17 Dallas Love Field% of waste recycled26%Effectiveness

    AVI2.17 Dallas Love Field# flights at take off235Outcome

    2. Enter FY 15-17 information:Column A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 15-17 measures (Maximum 4)Column D - FY 14-15 proposed targetsColumn E - Type of measure (Efficiency, Effectiveness, Outcome)

    1. Enter FY 2013-14 InformationColumn A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 13-14 measures (provided)Column D - FY 13-14 Budget Column E - FY 13-14 Estimate

    Bid Measures

    LIB-001 - Library Operations & Public Service

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)989898%Percent

    Number of in-person visitors339546033954603,395,460Whole Numbers

    Number of virtual visitors184012818401281,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.27DollarsFY14 Budget/Total visitors

    LIB-001 with/Additional Hours*Use ECO data on COD

    DescriptionFY 2013-14 BudgetFY 2014-15 EstimateFY 2015-16 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)98%98%98%Percent

    Number of visitors (in-person and virtual)5,235,5885,639,3146,068,915Whole Numbers10% increase

    Visits per capita (in-person and virtual)N/A5.425.43Whole NumbersFY 2015 Proposed/Total visitors

    FY 2015 Proposed visits/Population*

    LIB-001-B - Strategic Plan

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)0098%Percent

    Number of system-wide visitors003,395,460Whole Numbers

    Number of virtual visitors001,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.29Dollars

    FY 2014 +$100,000/Total Visitors

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)909289%Percent

    Materials expenditure per capita3.263.26$2.69Dollars

    Total number of library materials used annually106000081060000810,388,008Whole Numbers$3,335,532/population

    Value of materials circulated00$106,580,962Dollars

    Total no of materials used at avg retail cost of $10.26 per item

    LIB-002-A - Restore Materials Budget

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)0092%Percent

    Materials expenditure per capita00$3.26Dollars

    Total number of library materials used annually0010,600,008Whole Numbers$4,045,000/population

    Value of materials circulated00$108,756,082Dollars

    LIB-002 with/additional $155,000Total no of materials used at avg retail cost of $10.26 per item

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capitaN/A$3.31$3.43Dollars

    Total number of library materials used annually10,600,00810,388,00810,840,991Whole Numbers$4,200,000/population*

    Value of materials circulatedN/A$106,580,962.08$111,228,568Dollars

    Total no of materials used at avg retail cost of $10.26 per item

    LIB-003 - Literacy Initiatives, Education & Community Engagement

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)9595%96%Percent

    Cost savings of volunteer hours0$1,022,580.00$1,022,580.00Dollars

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate02740Whole NumbersBased on 51,750 hours at average lib salary of $19.76 (see sheet 1)

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-003-A Increased staffing

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good"0097Percent

    Cost savings of volunteer hours00$1,043,032Dollars

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate0040Whole NumbersBased on 52,785 hours at average lib salary of $19.76 (See sheet 1)

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-002-B - Enhance Materials Budget (Adjusted for $155k)

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capita$3.26$3.26$3.43Dollars

    Total number of library materials used annually10,600,00810,600,00810,918,008Whole Numbers

    Value of materials circulatedN/AN/A$112,018,762Dollars

    Bid Measures

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Value of materials circulated

    Sheet1

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Materials expenditure per capita

    Total number of library materials used annually

    Sheet2

    Customers rating overall variety of materials as "excellent" or "good" (internal survey) 90%

    Materials expenditure per capita N/A

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Customers rating overall quality of service as "excellent" or "good" (internal survey)

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2014-15 Estimate

    FY 2015-16 Proposed

    FY 2014-15 Estimate

    FY 2015-16 Proposed

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Minimum SalaryLevelFTE1101 (FY14-15) min1106 Merit (.0225)1203SIP ($48/yr.)1301Pension (12.94%)1303 ($5,014)Benefits1306FICA (.0145)Total salary per positionAvg. Hourly Rate

    PageA0.58,8341,1432,50712812,61212.13

    Customer ServiceC124,2923,1435,01435232,80115.77

    Sr Customer Service RepE129,3933,8035,01442638,63618.58

    Library AssociateF133,2904,3085,01448343,09520.72

    LibrarianH140,2815,2125,01458451,09124.56

    Librarian III144,3095,7345,01464255,69926.78

    Total Avg.38,98919.76

    Volunteer Hrs.$ Savings

    51,750$1,022,336.18

    FY2010FY2011FY2012FY2013FY 2014 EstimateFY 2015 Proposed

    Total number of library materials used annually10,714,2815,824,9835,666,9375,153,7075,639,3146,068,915

    DescriptionFY2012FY2013FY2014FY2015 proposed

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)97.95%98.40%97.95%96.00%

    FY2014 estimateFY2015 proposed

    Cost per visit$3.97$4.26

    Visits per capita4.614.96

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Cost per visit

    Visits per capita

  • Customers rating overall quality of service as "excellent" or "good" (internal survey)

    *

    Chart1

    0.9795

    0.984

    0.9795

    0.9841

    0.985

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    LIB

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%98%

    LIBNumber of system-wide visitors3,395,4603,395,460

    LIBNumber of virtual visitors1,840,1281,840,128

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Operations & Public ServiceCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%Effectiveness

    LIBLibrary Operations & Public ServiceNumber of in-person visitors3,395,460Output

    LIBLibrary Operations & Public ServiceNumber of virtual visitors1,840,128Output

    LIBLibrary Operations & Public ServiceCost per visit (in-person and virtual)$4.40Efficiency

    LIBLibrary Operations & Public ServiceVisits (in-person and virtual) per capita4.22Efficiency

    LIBLibrary Operations & Public ServiceNumber of visits per 100,000 population273,582.96Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%

    Materials expenditure per capita3.263.26

    Total number of library materials used annually10,600,00810,600,008

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Materials & Collection ManagementCustomers rating overall variety of materials as "excellent" or "good" (internal survey)92%Effectiveness

    LIBLibrary Materials & Collection ManagementMaterials expenditure per capita$3.26Efficiency

    LIBLibrary Materials & Collection ManagementTotal number of library materials used annually10,600,008Output

    LIBLibrary Materials & Collection ManagementValue of materials circulated$108,769,745Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)95%95%

    LIBAnnual number of volunteer hours51,75051,750

    LIBSystem-wide program & event attendance230,916230,916

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLiteracy Initiatives, Education & Community EngagementCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)96%Effectiveness

    LIBLiteracy Initiatives, Education & Community EngagementCost savings of volunteer hours$1,022,336Efficiency

    LIBLiteracy Initiatives, Education & Community EngagementNumber of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate40Output

    LIBLiteracy Initiatives, Education & Community EngagementPercent of library ESL students whose post-test scores indicate improvement in English proficiency or advancement of one or more levels of English proficiency upon completing an ESL class75%Effectiveness

    LIBLIteracy Initiatives, Education & Community EngagementAnnual number of volunteer hours51,750Output

    LIBLiteracy Initiatives, Education & Community EngagementValue of volunteer hours$1,210,950Output

    LIBLiteracy Initiatives, Education & Community EngagementSystem-wide program & event attendance230,916Output

    &C&12Proposed Library Performance Measures&R7/9/2014

    Example

    DeptServiceFY 13-14 Performance MeasuresFY 2013-14 BudgetFY 2013-14 Estimate

    AVI2.17 Dallas Love Field# of enplaned passengers

    AVI2.17 Dallas Love Field# of general aviation based aircraft

    AVI2.17 Dallas Love Field% of waste recycled

    DeptServiceFY 15-17 Performance MeasuresFY 2014-15 Proposed TargetType of Measure (Efficiency, Effectiveness, Outcome)

    AVI2.17 Dallas Love FieldCost per enplaned passenger$106.23Efficiency

    AVI2.17 Dallas Love FieldPercent aircraft at the state of readiness60%Effectiveness

    AVI2.17 Dallas Love Field% of waste recycled26%Effectiveness

    AVI2.17 Dallas Love Field# flights at take off235Outcome

    2. Enter FY 15-17 information:Column A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 15-17 measures (Maximum 4)Column D - FY 14-15 proposed targetsColumn E - Type of measure (Efficiency, Effectiveness, Outcome)

    1. Enter FY 2013-14 InformationColumn A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 13-14 measures (provided)Column D - FY 13-14 Budget Column E - FY 13-14 Estimate

    Bid Measures

    LIB-001 - Library Operations & Public Service

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)989898%Percent

    Number of in-person visitors339546033954603,395,460Whole Numbers

    Number of virtual visitors184012818401281,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.27DollarsFY14 Budget/Total visitors

    LIB-001 with/Additional Hours*Use ECO data on COD

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)98%98%98%Percent

    Number of visitors (in-person and virtual)5,235,5885,639,3146,068,915Whole Numbers10% increase

    Cost per visit (in-person and virtual)N/A$3.97$4.26DollarsFY 2015 Proposed/Total visitors

    Visits per capita (in-person and virtual)N/A4.614.96Whole NumbersFY 2015 Proposed visits/Population*

    LIB-001-B - Strategic Plan

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)0098%Percent

    Number of system-wide visitors003,395,460Whole Numbers

    Number of virtual visitors001,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.29DollarsFY 2014 +$100,000/Total Visitors

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)909289%Percent

    Materials expenditure per capita3.263.26$2.69Dollars$3,335,532/population

    Total number of library materials used annually106000081060000810,388,008Whole Numbers

    Value of materials circulated00$106,580,962DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002-A - Restore Materials Budget

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)0092%Percent

    Materials expenditure per capita00$3.26Dollars$4,045,000/population

    Total number of library materials used annually0010,600,008Whole Numbers

    Value of materials circulated00$108,756,082DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002 with/additional $155,000

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capitaN/A$3.31$3.43Dollars$4,200,000/population*

    Total number of library materials used annually10,600,00810,388,00810,840,991Whole Numbers

    Value of materials circulatedN/A$106,580,962.08$111,228,568DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-003 - Literacy Initiatives, Education & Community Engagement

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)9595%96%Percent

    Cost savings of volunteer hours0$1,022,580.00$1,022,580.00DollarsBased on 51,750 hours at average lib salary of $19.76 (see sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate02740Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-003-A Increased staffing

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good"0097Percent

    Cost savings of volunteer hours00$1,043,032DollarsBased on 52,785 hours at average lib salary of $19.76 (See sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate0040Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-002-B - Enhance Materials Budget (Adjusted for $155k)

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capita$3.26$3.26$3.43Dollars

    Total number of library materials used annually10,600,00810,600,00810,918,008Whole Numbers

    Value of materials circulatedN/AN/A$112,018,762Dollars

    Bid Measures

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Value of materials circulated

    Sheet1

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Materials expenditure per capita

    Total number of library materials used annually

    Sheet2

    Customers rating overall variety of materials as "excellent" or "good" (internal survey) 90%

    Materials expenditure per capita N/A

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Customers rating overall quality of service as "excellent" or "good" (internal survey)

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Minimum SalaryLevelFTE1101 (FY14-15) min1106 Merit (.0225)1203SIP ($48/yr.)1301Pension (12.94%)1303 ($5,014)Benefits1306FICA (.0145)Total salary per positionAvg. Hourly Rate

    PageA0.58,8341,1432,50712812,61212.13

    Customer ServiceC124,2923,1435,01435232,80115.77

    Sr Customer Service RepE129,3933,8035,01442638,63618.58

    Library AssociateF133,2904,3085,01448343,09520.72

    LibrarianH140,2815,2125,01458451,09124.56

    Librarian III144,3095,7345,01464255,69926.78

    Total Avg.38,98919.76

    Volunteer Hrs.$ Savings

    51,750$1,022,336.18

    FY2010FY2011FY2012FY2013FY 2014 EstimateFY 2015 Proposed

    Total number of library materials used annually10,714,2815,824,9835,666,9375,153,7075,639,3146,068,915

    DescriptionFY2012FY2013FY2014FY2015FY2016 Proposed

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)97.95%98.40%97.95%98.41%98.50%

    FY2014 estimateFY2015 proposed

    Cost per visit$3.97$4.26

    Visits per capita2740

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Cost per visit

    Visits per capita

  • Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class*

    Chart1

    FY2015 Estimate0.75

    FY2016 Proposed0.75

    LIB

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%98%

    LIBNumber of system-wide visitors3,395,4603,395,460

    LIBNumber of virtual visitors1,840,1281,840,128

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Operations & Public ServiceCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%Effectiveness

    LIBLibrary Operations & Public ServiceNumber of in-person visitors3,395,460Output

    LIBLibrary Operations & Public ServiceNumber of virtual visitors1,840,128Output

    LIBLibrary Operations & Public ServiceCost per visit (in-person and virtual)$4.40Efficiency

    LIBLibrary Operations & Public ServiceVisits (in-person and virtual) per capita4.22Efficiency

    LIBLibrary Operations & Public ServiceNumber of visits per 100,000 population273,582.96Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%

    Materials expenditure per capita3.263.26

    Total number of library materials used annually10,600,00810,600,008

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Materials & Collection ManagementCustomers rating overall variety of materials as "excellent" or "good" (internal survey)92%Effectiveness

    LIBLibrary Materials & Collection ManagementMaterials expenditure per capita$3.26Efficiency

    LIBLibrary Materials & Collection ManagementTotal number of library materials used annually10,600,008Output

    LIBLibrary Materials & Collection ManagementValue of materials circulated$108,769,745Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)95%95%

    LIBAnnual number of volunteer hours51,75051,750

    LIBSystem-wide program & event attendance230,916230,916

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLiteracy Initiatives, Education & Community EngagementCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)96%Effectiveness

    LIBLiteracy Initiatives, Education & Community EngagementCost savings of volunteer hours$1,022,336Efficiency

    LIBLiteracy Initiatives, Education & Community EngagementNumber of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate40Output

    LIBLiteracy Initiatives, Education & Community EngagementPercent of library ESL students whose post-test scores indicate improvement in English proficiency or advancement of one or more levels of English proficiency upon completing an ESL class75%Effectiveness

    LIBLIteracy Initiatives, Education & Community EngagementAnnual number of volunteer hours51,750Output

    LIBLiteracy Initiatives, Education & Community EngagementValue of volunteer hours$1,210,950Output

    LIBLiteracy Initiatives, Education & Community EngagementSystem-wide program & event attendance230,916Output

    &C&12Proposed Library Performance Measures&R7/9/2014

    Example

    DeptServiceFY 13-14 Performance MeasuresFY 2013-14 BudgetFY 2013-14 Estimate

    AVI2.17 Dallas Love Field# of enplaned passengers

    AVI2.17 Dallas Love Field# of general aviation based aircraft

    AVI2.17 Dallas Love Field% of waste recycled

    DeptServiceFY 15-17 Performance MeasuresFY 2014-15 Proposed TargetType of Measure (Efficiency, Effectiveness, Outcome)

    AVI2.17 Dallas Love FieldCost per enplaned passenger$106.23Efficiency

    AVI2.17 Dallas Love FieldPercent aircraft at the state of readiness60%Effectiveness

    AVI2.17 Dallas Love Field% of waste recycled26%Effectiveness

    AVI2.17 Dallas Love Field# flights at take off235Outcome

    2. Enter FY 15-17 information:Column A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 15-17 measures (Maximum 4)Column D - FY 14-15 proposed targetsColumn E - Type of measure (Efficiency, Effectiveness, Outcome)

    1. Enter FY 2013-14 InformationColumn A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 13-14 measures (provided)Column D - FY 13-14 Budget Column E - FY 13-14 Estimate

    Bid Measures

    LIB-001 - Library Operations & Public Service

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)989898%Percent

    Number of in-person visitors339546033954603,395,460Whole Numbers

    Number of virtual visitors184012818401281,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.27DollarsFY14 Budget/Total visitors

    LIB-001 with/Additional Hours*Use ECO data on COD

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)98%98%98%Percent

    Number of visitors (in-person and virtual)5,235,5885,639,3146,068,915Whole Numbers10% increase

    Cost per visit (in-person and virtual)N/A$3.97$4.26DollarsFY 2015 Proposed/Total visitors

    Visits per capita (in-person and virtual)N/A4.614.96Whole NumbersFY 2015 Proposed visits/Population*

    LIB-001-B - Strategic Plan

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)0098%Percent

    Number of system-wide visitors003,395,460Whole Numbers

    Number of virtual visitors001,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.29DollarsFY 2014 +$100,000/Total Visitors

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)909289%Percent

    Materials expenditure per capita3.263.26$2.69Dollars$3,335,532/population

    Total number of library materials used annually106000081060000810,388,008Whole Numbers

    Value of materials circulated00$106,580,962DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002-A - Restore Materials Budget

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)0092%Percent

    Materials expenditure per capita00$3.26Dollars$4,045,000/population

    Total number of library materials used annually0010,600,008Whole Numbers

    Value of materials circulated00$108,756,082DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002 with/additional $155,000

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capitaN/A$3.31$3.43Dollars$4,200,000/population*

    Total number of library materials used annually10,600,00810,388,00810,840,991Whole Numbers

    Value of materials circulatedN/A$106,580,962.08$111,228,568DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-003 - Literacy Initiatives, Education & Community Engagement

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)9595%96%Percent

    Cost savings of volunteer hours0$1,022,580.00$1,022,580.00DollarsBased on 51,750 hours at average lib salary of $19.76 (see sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate02740Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-003-A Increased staffing

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good"0097Percent

    Cost savings of volunteer hours00$1,043,032DollarsBased on 52,785 hours at average lib salary of $19.76 (See sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate0040Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-002-B - Enhance Materials Budget (Adjusted for $155k)

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capita$3.26$3.26$3.43Dollars

    Total number of library materials used annually10,600,00810,600,00810,918,008Whole Numbers

    Value of materials circulatedN/AN/A$112,018,762Dollars

    Bid Measures

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Value of materials circulated

    Sheet1

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Materials expenditure per capita

    Total number of library materials used annually

    Sheet2

    Customers rating overall variety of materials as "excellent" or "good" (internal survey) 90%

    Materials expenditure per capita N/A

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Customers rating overall quality of service as "excellent" or "good" (internal survey)

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Minimum SalaryLevelFTE1101 (FY14-15) min1106 Merit (.0225)1203SIP ($48/yr.)1301Pension (12.94%)1303 ($5,014)Benefits1306FICA (.0145)Total salary per positionAvg. Hourly Rate

    PageA0.58,8341,1432,50712812,61212.13

    Customer ServiceC124,2923,1435,01435232,80115.77

    Sr Customer Service RepE129,3933,8035,01442638,63618.58

    Library AssociateF133,2904,3085,01448343,09520.72

    LibrarianH140,2815,2125,01458451,09124.56

    Librarian III144,3095,7345,01464255,69926.78

    Total Avg.38,98919.76

    Volunteer Hrs.$ Savings

    51,750$1,022,336.18

    FY2010FY2011FY2012FY2013FY 2014 EstimateFY 2015 Proposed

    Total number of library materials used annually10,714,2815,824,9835,666,9375,153,7075,639,3146,068,915

    DescriptionFY2012FY2013FY2014FY2015 Proposed

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)97.95%98.40%97.95%96.00%

    FY2015 EstimateFY2016 Proposed

    Cost per visit$3.97$4.26

    Visits per capita75%75%

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Cost per visit

    Visits per capita

  • Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate

    *

    Chart1

    FY2015 Estimate40

    FY2016 Proposed40

    Cost per visit

    Visits per capita

    LIB

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%98%

    LIBNumber of system-wide visitors3,395,4603,395,460

    LIBNumber of virtual visitors1,840,1281,840,128

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Operations & Public ServiceCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%Effectiveness

    LIBLibrary Operations & Public ServiceNumber of in-person visitors3,395,460Output

    LIBLibrary Operations & Public ServiceNumber of virtual visitors1,840,128Output

    LIBLibrary Operations & Public ServiceCost per visit (in-person and virtual)$4.40Efficiency

    LIBLibrary Operations & Public ServiceVisits (in-person and virtual) per capita4.22Efficiency

    LIBLibrary Operations & Public ServiceNumber of visits per 100,000 population273,582.96Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%

    Materials expenditure per capita3.263.26

    Total number of library materials used annually10,600,00810,600,008

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Materials & Collection ManagementCustomers rating overall variety of materials as "excellent" or "good" (internal survey)92%Effectiveness

    LIBLibrary Materials & Collection ManagementMaterials expenditure per capita$3.26Efficiency

    LIBLibrary Materials & Collection ManagementTotal number of library materials used annually10,600,008Output

    LIBLibrary Materials & Collection ManagementValue of materials circulated$108,769,745Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)95%95%

    LIBAnnual number of volunteer hours51,75051,750

    LIBSystem-wide program & event attendance230,916230,916

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLiteracy Initiatives, Education & Community EngagementCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)96%Effectiveness

    LIBLiteracy Initiatives, Education & Community EngagementCost savings of volunteer hours$1,022,336Efficiency

    LIBLiteracy Initiatives, Education & Community EngagementNumber of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate40Output

    LIBLiteracy Initiatives, Education & Community EngagementPercent of library ESL students whose post-test scores indicate improvement in English proficiency or advancement of one or more levels of English proficiency upon completing an ESL class75%Effectiveness

    LIBLIteracy Initiatives, Education & Community EngagementAnnual number of volunteer hours51,750Output

    LIBLiteracy Initiatives, Education & Community EngagementValue of volunteer hours$1,210,950Output

    LIBLiteracy Initiatives, Education & Community EngagementSystem-wide program & event attendance230,916Output

    &C&12Proposed Library Performance Measures&R7/9/2014

    Example

    DeptServiceFY 13-14 Performance MeasuresFY 2013-14 BudgetFY 2013-14 Estimate

    AVI2.17 Dallas Love Field# of enplaned passengers

    AVI2.17 Dallas Love Field# of general aviation based aircraft

    AVI2.17 Dallas Love Field% of waste recycled

    DeptServiceFY 15-17 Performance MeasuresFY 2014-15 Proposed TargetType of Measure (Efficiency, Effectiveness, Outcome)

    AVI2.17 Dallas Love FieldCost per enplaned passenger$106.23Efficiency

    AVI2.17 Dallas Love FieldPercent aircraft at the state of readiness60%Effectiveness

    AVI2.17 Dallas Love Field% of waste recycled26%Effectiveness

    AVI2.17 Dallas Love Field# flights at take off235Outcome

    2. Enter FY 15-17 information:Column A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 15-17 measures (Maximum 4)Column D - FY 14-15 proposed targetsColumn E - Type of measure (Efficiency, Effectiveness, Outcome)

    1. Enter FY 2013-14 InformationColumn A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 13-14 measures (provided)Column D - FY 13-14 Budget Column E - FY 13-14 Estimate

    Bid Measures

    LIB-001 - Library Operations & Public Service

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)989898%Percent

    Number of in-person visitors339546033954603,395,460Whole Numbers

    Number of virtual visitors184012818401281,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.27DollarsFY14 Budget/Total visitors

    LIB-001 with/Additional Hours*Use ECO data on COD

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)98%98%98%Percent

    Number of visitors (in-person and virtual)5,235,5885,639,3146,068,915Whole Numbers10% increase

    Cost per visit (in-person and virtual)N/A$3.97$4.26DollarsFY 2015 Proposed/Total visitors

    Visits per capita (in-person and virtual)N/A4.614.96Whole NumbersFY 2015 Proposed visits/Population*

    LIB-001-B - Strategic Plan

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)0098%Percent

    Number of system-wide visitors003,395,460Whole Numbers

    Number of virtual visitors001,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.29DollarsFY 2014 +$100,000/Total Visitors

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)909289%Percent

    Materials expenditure per capita3.263.26$2.69Dollars$3,335,532/population

    Total number of library materials used annually106000081060000810,388,008Whole Numbers

    Value of materials circulated00$106,580,962DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002-A - Restore Materials Budget

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)0092%Percent

    Materials expenditure per capita00$3.26Dollars$4,045,000/population

    Total number of library materials used annually0010,600,008Whole Numbers

    Value of materials circulated00$108,756,082DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002 with/additional $155,000

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capitaN/A$3.31$3.43Dollars$4,200,000/population*

    Total number of library materials used annually10,600,00810,388,00810,840,991Whole Numbers

    Value of materials circulatedN/A$106,580,962.08$111,228,568DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-003 - Literacy Initiatives, Education & Community Engagement

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)9595%96%Percent

    Cost savings of volunteer hours0$1,022,580.00$1,022,580.00DollarsBased on 51,750 hours at average lib salary of $19.76 (see sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate02740Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-003-A Increased staffing

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good"0097Percent

    Cost savings of volunteer hours00$1,043,032DollarsBased on 52,785 hours at average lib salary of $19.76 (See sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate0040Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-002-B - Enhance Materials Budget (Adjusted for $155k)

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capita$3.26$3.26$3.43Dollars

    Total number of library materials used annually10,600,00810,600,00810,918,008Whole Numbers

    Value of materials circulatedN/AN/A$112,018,762Dollars

    Bid Measures

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Value of materials circulated

    Sheet1

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Materials expenditure per capita

    Total number of library materials used annually

    Sheet2

    Customers rating overall variety of materials as "excellent" or "good" (internal survey) 90%

    Materials expenditure per capita N/A

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Customers rating overall quality of service as "excellent" or "good" (internal survey)

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Minimum SalaryLevelFTE1101 (FY14-15) min1106 Merit (.0225)1203SIP ($48/yr.)1301Pension (12.94%)1303 ($5,014)Benefits1306FICA (.0145)Total salary per positionAvg. Hourly Rate

    PageA0.58,8341,1432,50712812,61212.13

    Customer ServiceC124,2923,1435,01435232,80115.77

    Sr Customer Service RepE129,3933,8035,01442638,63618.58

    Library AssociateF133,2904,3085,01448343,09520.72

    LibrarianH140,2815,2125,01458451,09124.56

    Librarian III144,3095,7345,01464255,69926.78

    Total Avg.38,98919.76

    Volunteer Hrs.$ Savings

    51,750$1,022,336.18

    FY2010FY2011FY2012FY2013FY 2014 EstimateFY 2015 Proposed

    Total number of library materials used annually10,714,2815,824,9835,666,9375,153,7075,639,3146,068,915

    DescriptionFY2012FY2013FY2014FY2015 proposed

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)97.95%98.40%97.95%96.00%

    FY2015 EstimateFY2016 Proposed

    Cost per visit$3.97$4.26

    Visits per capita4040

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Cost per visit

    Visits per capita

  • Cost savings of volunteer hours (new measure)

    *

    Chart1

    FY2015 Estimate991903

    FY2016 Proposed1059071

    Cost per visit

    Visits per capita

    LIB

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%98%

    LIBNumber of system-wide visitors3,395,4603,395,460

    LIBNumber of virtual visitors1,840,1281,840,128

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Operations & Public ServiceCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%Effectiveness

    LIBLibrary Operations & Public ServiceNumber of in-person visitors3,395,460Output

    LIBLibrary Operations & Public ServiceNumber of virtual visitors1,840,128Output

    LIBLibrary Operations & Public ServiceCost per visit (in-person and virtual)$4.40Efficiency

    LIBLibrary Operations & Public ServiceVisits (in-person and virtual) per capita4.22Efficiency

    LIBLibrary Operations & Public ServiceNumber of visits per 100,000 population273,582.96Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%

    Materials expenditure per capita3.263.26

    Total number of library materials used annually10,600,00810,600,008

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Materials & Collection ManagementCustomers rating overall variety of materials as "excellent" or "good" (internal survey)92%Effectiveness

    LIBLibrary Materials & Collection ManagementMaterials expenditure per capita$3.26Efficiency

    LIBLibrary Materials & Collection ManagementTotal number of library materials used annually10,600,008Output

    LIBLibrary Materials & Collection ManagementValue of materials circulated$108,769,745Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)95%95%

    LIBAnnual number of volunteer hours51,75051,750

    LIBSystem-wide program & event attendance230,916230,916

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLiteracy Initiatives, Education & Community EngagementCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)96%Effectiveness

    LIBLiteracy Initiatives, Education & Community EngagementCost savings of volunteer hours$1,022,336Efficiency

    LIBLiteracy Initiatives, Education & Community EngagementNumber of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate40Output

    LIBLiteracy Initiatives, Education & Community EngagementPercent of library ESL students whose post-test scores indicate improvement in English proficiency or advancement of one or more levels of English proficiency upon completing an ESL class75%Effectiveness

    LIBLIteracy Initiatives, Education & Community EngagementAnnual number of volunteer hours51,750Output

    LIBLiteracy Initiatives, Education & Community EngagementValue of volunteer hours$1,210,950Output

    LIBLiteracy Initiatives, Education & Community EngagementSystem-wide program & event attendance230,916Output

    &C&12Proposed Library Performance Measures&R7/9/2014

    Example

    DeptServiceFY 13-14 Performance MeasuresFY 2013-14 BudgetFY 2013-14 Estimate

    AVI2.17 Dallas Love Field# of enplaned passengers

    AVI2.17 Dallas Love Field# of general aviation based aircraft

    AVI2.17 Dallas Love Field% of waste recycled

    DeptServiceFY 15-17 Performance MeasuresFY 2014-15 Proposed TargetType of Measure (Efficiency, Effectiveness, Outcome)

    AVI2.17 Dallas Love FieldCost per enplaned passenger$106.23Efficiency

    AVI2.17 Dallas Love FieldPercent aircraft at the state of readiness60%Effectiveness

    AVI2.17 Dallas Love Field% of waste recycled26%Effectiveness

    AVI2.17 Dallas Love Field# flights at take off235Outcome

    2. Enter FY 15-17 information:Column A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 15-17 measures (Maximum 4)Column D - FY 14-15 proposed targetsColumn E - Type of measure (Efficiency, Effectiveness, Outcome)

    1. Enter FY 2013-14 InformationColumn A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 13-14 measures (provided)Column D - FY 13-14 Budget Column E - FY 13-14 Estimate

    Bid Measures

    LIB-001 - Library Operations & Public Service

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)989898%Percent

    Number of in-person visitors339546033954603,395,460Whole Numbers

    Number of virtual visitors184012818401281,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.27DollarsFY14 Budget/Total visitors

    LIB-001 with/Additional Hours*Use ECO data on COD

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)98%98%98%Percent

    Number of visitors (in-person and virtual)5,235,5885,639,3146,068,915Whole Numbers10% increase

    Cost per visit (in-person and virtual)N/A$3.97$4.26DollarsFY 2015 Proposed/Total visitors

    Visits per capita (in-person and virtual)N/A4.614.96Whole NumbersFY 2015 Proposed visits/Population*

    LIB-001-B - Strategic Plan

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)0098%Percent

    Number of system-wide visitors003,395,460Whole Numbers

    Number of virtual visitors001,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.29DollarsFY 2014 +$100,000/Total Visitors

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)909289%Percent

    Materials expenditure per capita3.263.26$2.69Dollars$3,335,532/population

    Total number of library materials used annually106000081060000810,388,008Whole Numbers

    Value of materials circulated00$106,580,962DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002-A - Restore Materials Budget

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)0092%Percent

    Materials expenditure per capita00$3.26Dollars$4,045,000/population

    Total number of library materials used annually0010,600,008Whole Numbers

    Value of materials circulated00$108,756,082DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002 with/additional $155,000

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capitaN/A$3.31$3.43Dollars$4,200,000/population*

    Total number of library materials used annually10,600,00810,388,00810,840,991Whole Numbers

    Value of materials circulatedN/A$106,580,962.08$111,228,568DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-003 - Literacy Initiatives, Education & Community Engagement

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)9595%96%Percent

    Cost savings of volunteer hours0$1,022,580.00$1,022,580.00DollarsBased on 51,750 hours at average lib salary of $19.76 (see sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate02740Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-003-A Increased staffing

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good"0097Percent

    Cost savings of volunteer hours00$1,043,032DollarsBased on 52,785 hours at average lib salary of $19.76 (See sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate0040Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-002-B - Enhance Materials Budget (Adjusted for $155k)

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capita$3.26$3.26$3.43Dollars

    Total number of library materials used annually10,600,00810,600,00810,918,008Whole Numbers

    Value of materials circulatedN/AN/A$112,018,762Dollars

    Bid Measures

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Value of materials circulated

    Sheet1

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Materials expenditure per capita

    Total number of library materials used annually

    Sheet2

    Customers rating overall variety of materials as "excellent" or "good" (internal survey) 90%

    Materials expenditure per capita N/A

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Customers rating overall quality of service as "excellent" or "good" (internal survey)

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Cost savings of volunteer hours

    FY 2013-14 Budget

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Minimum SalaryLevelFTE1101 (FY14-15) min1106 Merit (.0225)1203SIP ($48/yr.)1301Pension (12.94%)1303 ($5,014)Benefits1306FICA (.0145)Total salary per positionAvg. Hourly Rate

    PageA0.58,8341,1432,50712812,61212.13

    Customer ServiceC124,2923,1435,01435232,80115.77

    Sr Customer Service RepE129,3933,8035,01442638,63618.58

    Library AssociateF133,2904,3085,01448343,09520.72

    LibrarianH140,2815,2125,01458451,09124.56

    Librarian III144,3095,7345,01464255,69926.78

    Total Avg.38,98919.76

    Volunteer Hrs.$ Savings

    51,750$1,022,336.18

    FY2010FY2011FY2012FY2013FY 2014 EstimateFY 2015 Proposed

    Total number of library materials used annually10,714,2815,824,9835,666,9375,153,7075,639,3146,068,915

    DescriptionFY2012FY2013FY2014FY2015 proposed

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)97.95%98.40%97.95%96.00%

    FY2015 EstimateFY2016 Proposed

    Cost per visit$3.97$4.26

    Visits per capita$991,903$1,059,071

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Cost per visit

    Visits per capita

  • Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)*

    Chart1

    0.95

    0.97

    0.95

    0.9675

    0.97

    LIB

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%98%

    LIBNumber of system-wide visitors3,395,4603,395,460

    LIBNumber of virtual visitors1,840,1281,840,128

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Operations & Public ServiceCustomers rating overall quality of service as "excellent" or "good" (internal survey)98%Effectiveness

    LIBLibrary Operations & Public ServiceNumber of in-person visitors3,395,460Output

    LIBLibrary Operations & Public ServiceNumber of virtual visitors1,840,128Output

    LIBLibrary Operations & Public ServiceCost per visit (in-person and virtual)$4.40Efficiency

    LIBLibrary Operations & Public ServiceVisits (in-person and virtual) per capita4.22Efficiency

    LIBLibrary Operations & Public ServiceNumber of visits per 100,000 population273,582.96Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%

    Materials expenditure per capita3.263.26

    Total number of library materials used annually10,600,00810,600,008

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLibrary Materials & Collection ManagementCustomers rating overall variety of materials as "excellent" or "good" (internal survey)92%Effectiveness

    LIBLibrary Materials & Collection ManagementMaterials expenditure per capita$3.26Efficiency

    LIBLibrary Materials & Collection ManagementTotal number of library materials used annually10,600,008Output

    LIBLibrary Materials & Collection ManagementValue of materials circulated$108,769,745Efficiency

    DeptServiceFY 13-14 Performance MeasureFY 2013-14 BudgetFY 2013-14 Estimate

    LIBCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)95%95%

    LIBAnnual number of volunteer hours51,75051,750

    LIBSystem-wide program & event attendance230,916230,916

    DeptServiceFY 15-17 Performance MeasureFY 2014-15 ProposedType of Measure (Efficiency, Effectiveness, Outcome)

    LIBLiteracy Initiatives, Education & Community EngagementCustomers rating overall quality of programs/events as "excellent" or "good" (internal survey)96%Effectiveness

    LIBLiteracy Initiatives, Education & Community EngagementCost savings of volunteer hours$1,022,336Efficiency

    LIBLiteracy Initiatives, Education & Community EngagementNumber of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate40Output

    LIBLiteracy Initiatives, Education & Community EngagementPercent of library ESL students whose post-test scores indicate improvement in English proficiency or advancement of one or more levels of English proficiency upon completing an ESL class75%Effectiveness

    LIBLIteracy Initiatives, Education & Community EngagementAnnual number of volunteer hours51,750Output

    LIBLiteracy Initiatives, Education & Community EngagementValue of volunteer hours$1,210,950Output

    LIBLiteracy Initiatives, Education & Community EngagementSystem-wide program & event attendance230,916Output

    &C&12Proposed Library Performance Measures&R7/9/2014

    Example

    DeptServiceFY 13-14 Performance MeasuresFY 2013-14 BudgetFY 2013-14 Estimate

    AVI2.17 Dallas Love Field# of enplaned passengers

    AVI2.17 Dallas Love Field# of general aviation based aircraft

    AVI2.17 Dallas Love Field% of waste recycled

    DeptServiceFY 15-17 Performance MeasuresFY 2014-15 Proposed TargetType of Measure (Efficiency, Effectiveness, Outcome)

    AVI2.17 Dallas Love FieldCost per enplaned passenger$106.23Efficiency

    AVI2.17 Dallas Love FieldPercent aircraft at the state of readiness60%Effectiveness

    AVI2.17 Dallas Love Field% of waste recycled26%Effectiveness

    AVI2.17 Dallas Love Field# flights at take off235Outcome

    2. Enter FY 15-17 information:Column A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 15-17 measures (Maximum 4)Column D - FY 14-15 proposed targetsColumn E - Type of measure (Efficiency, Effectiveness, Outcome)

    1. Enter FY 2013-14 InformationColumn A - Department name or abbreviationColumn B - Service number and descriptionColumn C - FY 13-14 measures (provided)Column D - FY 13-14 Budget Column E - FY 13-14 Estimate

    Bid Measures

    LIB-001 - Library Operations & Public Service

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)989898%Percent

    Number of in-person visitors339546033954603,395,460Whole Numbers

    Number of virtual visitors184012818401281,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.27DollarsFY14 Budget/Total visitors

    LIB-001 with/Additional Hours*Use ECO data on COD

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)98%98%98%Percent

    Number of visitors (in-person and virtual)5,235,5885,639,3146,068,915Whole Numbers10% increase

    Cost per visit (in-person and virtual)N/A$3.97$4.26DollarsFY 2015 Proposed/Total visitors

    Visits per capita (in-person and virtual)N/A4.614.96Whole NumbersFY 2015 Proposed visits/Population*

    LIB-001-B - Strategic Plan

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of service as "excellent" or "good" (internal survey)0098%Percent

    Number of system-wide visitors003,395,460Whole Numbers

    Number of virtual visitors001,840,128Whole Numbers

    Cost per visit (in-person and virtual)00$4.29DollarsFY 2014 +$100,000/Total Visitors

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)909289%Percent

    Materials expenditure per capita3.263.26$2.69Dollars$3,335,532/population

    Total number of library materials used annually106000081060000810,388,008Whole Numbers

    Value of materials circulated00$106,580,962DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002-A - Restore Materials Budget

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)0092%Percent

    Materials expenditure per capita00$3.26Dollars$4,045,000/population

    Total number of library materials used annually0010,600,008Whole Numbers

    Value of materials circulated00$108,756,082DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-002 with/additional $155,000

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capitaN/A$3.31$3.43Dollars$4,200,000/population*

    Total number of library materials used annually10,600,00810,388,00810,840,991Whole Numbers

    Value of materials circulatedN/A$106,580,962.08$111,228,568DollarsTotal no of materials used at avg retail cost of $10.26 per item

    LIB-003 - Literacy Initiatives, Education & Community Engagement

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)9595%96%Percent

    Cost savings of volunteer hours0$1,022,580.00$1,022,580.00DollarsBased on 51,750 hours at average lib salary of $19.76 (see sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate02740Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class077%75%Percent

    LIB-003-A Increased staffing

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall quality of programs/events as "excellent" or "good"0097Percent

    Cost savings of volunteer hours00$1,043,032DollarsBased on 52,785 hours at average lib salary of $19.76 (See sheet 1)

    Number of library GED students who successfully pass all four of the official GED subject tests and receive their GED certificate0040Whole Numbers

    Percent of library ESL students whose post-test scores indicate improvement in English proficiency upon completing an ESL class0075%Percent

    LIB-002-B - Enhance Materials Budget (Adjusted for $155k)

    DescriptionFY 2013-14 BudgetFY 2013-14 EstimateFY 2014-15 ProposedUnit

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)90%92%93%Percent

    Materials expenditure per capita$3.26$3.26$3.43Dollars

    Total number of library materials used annually10,600,00810,600,00810,918,008Whole Numbers

    Value of materials circulatedN/AN/A$112,018,762Dollars

    Bid Measures

    FY 2013-14 Estimate

    FY 2014-15 Proposed

    Value of materials circulated

    Sheet1

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    Materials expenditure per capita

    Total number of library materials used annually

    Sheet2

    Customers rating overall variety of materials as "excellent" or "good" (internal survey) 90%

    Materials expenditure per capita N/A

    Customers rating overall quality of programs/events as "excellent" or "good" (internal survey)

    Minimum SalaryLevelFTE1101 (FY14-15) min1106 Merit (.0225)1203SIP ($48/yr.)1301Pension (12.94%)1303 ($5,014)Benefits1306FICA (.0145)Total salary per positionAvg. Hourly Rate

    PageA0.58,8341,1432,50712812,61212.13

    Customer ServiceC124,2923,1435,01435232,80115.77

    Sr Customer Service RepE129,3933,8035,01442638,63618.58

    Library AssociateF133,2904,3085,01448343,09520.72

    LibrarianH140,2815,2125,01458451,09124.56

    Librarian III144,3095,7345,01464255,69926.78

    Total Avg.38,98919.76

    Volunteer Hrs.$ Savings

    51,750$1,022,336.18

    FY2010FY2011FY2012FY2013FY 2014 EstimateFY 2015 Proposed

    Total number of library materials used annually10,714,2819,860,45310,106,55210,216,82910,388,00810,840,991

    DescriptionFY2012FY2013FY2014FY2015FY2016Proposed

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)95%97%95%96.75%97%

    Total number of library materials used annually

    Customers rating overall variety of materials as "excellent" or "good" (internal survey)

    **********************

Recommended

View more >