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Page 1: > · turn to that knows the ins and outs of your specific industry. At ServiceMaster Clean, we have extensive experience in a number of industries,

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Our Service Quality

About Us

Restoration Planning

866 RECOVER

Restoring Your Business

Contact Information

Page 2: > · turn to that knows the ins and outs of your specific industry. At ServiceMaster Clean, we have extensive experience in a number of industries,

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At ServiceMaster Clean, there’s a reason why

we provide commercial clients with the utmost

in disaster restoration service, response time

and professionalism.

When your business is damaged or devastated

by a disaster, you want a company you can

trust to help minimize interruption. A company

that has a local response that’s second to none.

And at ServiceMaster Clean putting your busi-

ness back in business, while restoring peace of

mind, is what we’re all about.

We invite you to get to know us and see how

we can offer that same level of quality and

peace of mind to your business.

A company you can trust to help minimize interruption.

Disasters happen fast. it’s our job to responD even faster.

Page 3: > · turn to that knows the ins and outs of your specific industry. At ServiceMaster Clean, we have extensive experience in a number of industries,

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The quality of our commercial disaster restoration service and the speed at which we deliver it are what set ServiceMaster Clean apart.

Because we’re local, you can rest assured knowing we’ll be in your area before the job, during the job and after the job too. We’re able to offer this local presence thanks to our nationwide footprint. With more than 600 locations, we can deliver the resources your business needs at a moment’s notice.

Unexpected disasters also require an attentive end-to-end service provider. And ServiceMaster Clean offers you a high level of service along with an equal-ly high level of accountability. That’s why we provide you with a written scope as well as communicate with you continu-ously, monitor costs and keep a close eye on safety.

Simply put, at ServiceMaster Clean, we’ll do whatever it takes to help mini-mize the interruption to your business, and do so as efficiently and effectively as possible.

Our service is as impressive as Our respOnse.

No matter where you are, you can be sure there’s a ServiceMaster Clean® commercial disaster restoration team ready to respond at a moment’s notice. And if you need the strength of our national resources, we can also deliver those right to your backyard. But our benefits to you go far beyond that.

While there are many reasons to choose your local ServiceMaster Clean, they all aim to achieve one goal: to minimize business interruption. So you can be sure that if the time comes, we’ll be ready.

From the initial emergency response to the final step of resto-ration, we are the single-source solution you can rely on.

Because of our 12 strategically positioned large-loss command centers, we’re able to rapidly deliver unprecedented response to large commercial losses throughout the U.S.

With 50-plus years in the restoration industry, ServiceMaster brings both the experience to get the job done and commit-ment to make sure it’s done right.

Thanks to our more than 600 certified franchises, you can feel confident knowing that our vast resources are available should you need them.

With the backing of ServiceMaster, a $3 Billion company, you get the assurance of superior support when you choose ServiceMaster Clean.

1

12

50+

600+

3Billion

We’ll be there quicker. restOre the business faster. and dO the jOb better.

Page 4: > · turn to that knows the ins and outs of your specific industry. At ServiceMaster Clean, we have extensive experience in a number of industries,

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At ServiceMaster Clean, we know that commercial disasters can come in many forms. Whether it’s a tornado, earthquake, fire, hurricane, flood or water damage, your restoration plan will be tailored to minimize your busi-ness interruption.

We’re able to do this because we live where you do. So you can have peace of mind knowing our recovery experts will be on site at a moment’s

notice. And if your disaster requires more manpower, ServiceMaster Clean can draw from our enormous wealth of quality resources that are spread across our nationwide locations.

In fact, we have an impressive track record of minimizing business inter-ruption that stretches over more than 50 years. We’ve been able to do that by offering the following services*:

• Pre-loss Planning• Emergency Mitigation Services• Emergency Power• Board-up• Building Stabilization - Drying/Dehumidification and Water Extraction - Soot, Smoke and Odor Removal• Controlled Renovation• Project Management and Consultation Services• Reconstruction Services• Data and Document Recovery• Electronics Restoration• Antiques and Fine Art Restoration• Sublimation Drying

No matter your situation, ServiceMaster Clean has the solutions and resources to quickly solve it.*Services may vary based on location.

every disaster is unique – sO every restOratiOn plan shOuld be tOO.

When you’re faced with a disaster, you want a resource to turn to that knows the ins and outs of your specific industry. At ServiceMaster Clean, we have extensive experience in a number of industries, including:

• Education • Retail • Government • Places of Worship • Healthcare • Manufacturing • Hospitality • High-Rise and Commercial Office Space • Military • Telecommunications • Multi-Family

With so many industries out there, you can rest assured knowing your local ServiceMaster Clean commercial disaster restoration team has the experience and expertise necessary to minimize business interruption. So when disaster strikes and you don’t know where to turn, turn to us.

We knOW yOur industry as Well as We knOW Our OWn.

Page 5: > · turn to that knows the ins and outs of your specific industry. At ServiceMaster Clean, we have extensive experience in a number of industries,

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Plan for the unplanned with 866 RECOVER. As a client of 866 RECOVER®, you receive more than our rapid response and network of resources. You also get our renowned service, which includes a dedicated point person who has experience in your community and who gets to know you and your business. So you can be sure that if the unexpected happens, ServiceMaster Clean will be prepared to bring your business everything needed to help it get up and running.

• Priority Response• Pre-loss Planning• 24/7/365 Emergency Response Network• Single-Source Solution• Unparalleled Resources• Industry-Approved Pricing

If your business has national/regional locations, you also receive these additional benefits:

• Centralized Billing• Consistent Results• Locally Owned Businesses Backed by National Resources

When the unexpected happens, expect nOthing but the best.When it comes to disaster planning, preparing for the

worst is your business’s best course of action. That’s

why the ServiceMaster Clean® 866 RECOVER® Program

is designed to help you plan ahead in order to minimize

business interruption in the event of a disaster.

Page 6: > · turn to that knows the ins and outs of your specific industry. At ServiceMaster Clean, we have extensive experience in a number of industries,

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At ServiceMaster Clean, everyday commercial losses are our specialty.

Disasters come in all shapes and sizes. And rest assured,

we handle them all. Should your business sustain a

major, complex loss requiring extensive resources,

ServiceMaster Clean can manage these needs through

our ServiceMaster Recovery Management® commercial

large-loss specialists.

The SRM® experts manage large-scale restoration

projects all over the globe, day after day, year after

year. So, if your business restoration requires a

specialty expertise, large-scale project management

or additional resources, look no further than your

local ServiceMaster Clean representative, who can

access all the extensive recovery resources available

through SRM.

Like ServiceMaster Clean, SRM delivers the

dependability, reliability and accountability of having

one point of contact throughout your recovery.

Plus, by providing a wealth of qualified personnel,

including recovery management specialists and

commercially certified first responders, SRM will bring

you experience, fast response and resources that can

minimize business interruption and mitigate claim

severity for jobs of any size.

Whether you’re across town or across the country,

ServiceMaster Clean has the local and national

resources to get you back in business faster.

Restoring your business starts by calling the Restoring Peace of Mind® experts. To discuss the needs of your business, talk to a knowl-edgeable and experienced professional at your local ServiceMaster Clean location, or learn more at www.866RECOVER.com.

So if the unexpected happens, expect noth-ing less than the quality and fast response of the commercial disaster recovery experts at ServiceMaster Clean. We’ll be ready.

there’s nO jOb tOO big Or small. When the world is on

your shoulders, we’ll be the local shoulder you can lean on.

Page 7: > · turn to that knows the ins and outs of your specific industry. At ServiceMaster Clean, we have extensive experience in a number of industries,

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© 2011 ServiceMaster Clean. All rights reserved. Services provided by independently owned and operated businesses.Services may vary upon location.

866RECOVER.com1-866-RECOVER (732-6837)

When the unexpected happens,

be ready.