1 an automated executive and managerial performance monitoring, measurement and reporting system...
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An Automated Executive and Managerial Performance Monitoring, Measurement and
Reporting System
Team Members:
Corey SinclairElvia SerranoBeata Gireyev
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IVAAN’s
Information Variance and Analysis NoticesInformation Variance and Analysis Notices
Measure, monitor, report deviations using Key Measure, monitor, report deviations using Key Performance Indicators Performance Indicators
Provide accurate,valid and timely informationProvide accurate,valid and timely information
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History of Measurement and Reporting Systems
Fredrick Taylor (1800s)Fredrick Taylor (1800s)
Short Interval Scheduling (1970s)Short Interval Scheduling (1970s)
Balanced Scorecard, Key Performance Indicators Balanced Scorecard, Key Performance Indicators (present)(present)
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Shortcomings
Latency ( Delay)
Masking of key factors via filtering, shaping or conditioning of important facts
IVAAN: application of intelligent agents to gain real time information
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Characteristics of Intelligent Agents
Autonomous Goal Driven Impersonal Adaptive Intelligent
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Information Variance and Analysis Notices (IVAAN’s)
Principal CharacteristicsPrincipal Characteristics
Apply as “Management by Exception”Apply as “Management by Exception”
Precise information sent to responsible party Precise information sent to responsible party automaticallyautomatically
No delays in receiving unbiased critical information No delays in receiving unbiased critical information and measures. Operates in real timeand measures. Operates in real time
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IVAAN’s Network Tools PULL AGENTSPULL AGENTS
Information Filtering Information Filtering Management ExceptionsManagement Exceptions
PUSH AGENTSPUSH AGENTS Push technologies automatically send Push technologies automatically send
exceptions to the responsible parties exceptions to the responsible parties
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Messaging Systems Timely delivery of key performance Timely delivery of key performance
informationinformation
Automating tasksAutomating tasks
Provide useful alert systemsProvide useful alert systems
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IVAAN Concept
Information
Pull Agent Message System
Interrogation Push Agent IVAAN Notices
Mainframe Database:
Historical & Current Data
Server –
Resident IVAANSs
Client Desktop:
IVAAN’s Received
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Example of a Messaging System Used by Management at Printronix
BudgetingBudgeting
Deviation from Plan Deviation from Plan
Messaging systemMessaging system
Automatically notify Management when Automatically notify Management when G/L accounts are over budgetG/L accounts are over budget
Example Example http://www.ssui.com/
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161000 Irvine Freight and Duty Without Increases
Q3 FY 2005 Q4 FY 2005
Bud Bud Bud Weekly Bud Bud Bud Weekly
Acct # Description Oct Nov Dec Rate Jan Feb Mar Rate
626002 Freight In - From BV 1,724 1,724 2,155 431 1,724 1,724 2,155 431
626003 Freight In - From Irvine 0 0
626004 Freight In - SXN - Sea 30,443 30,443 38,054 7,611 30,443 30,443 38,054 7,611
626005 Freight In - SXN - Air 26,733 26,733 33,416 6,683 26,733 26,733 33,416 6,683
626008 Frt In-int'l Ocean (Mat'l Purchases) 0 0
626009 Frt In-int'l Air (Mat'l Purchases) 0 0
626010 Frt In Domestic (Mat'l Purchases) 0 0
626011 Freight In - From Memphis 0 0
626500 Frt Out-Product Related 136 136 170 34 136 136 170 34
626501 Freight Out- Singapore 0 0
626502 Freight Out- HOL prior 500 500 500 115 500 500 500 115
626503 Freight Out-SXN prior 500 500 500 115 500 500 500 115
626570 Frt out -Prod. Rel. PR 0 0
626700 Freight - Dist Hdlg Fee 0 0
626800 Freight Claims Reimbursement 0 0
626801 Freight Shipping 0 0
626802 Freight-Order Entry Errors 0 0
626850 Mexican Northbound Freight 0 0
626860 U.S. Southband Freight 0 0
626870 U.S. Northbound Freight 1,612 1,612 2,015 403 1,612 1,612 2,015 403
627000 Duty 5,096 5,096 6,370 1,274 5,096 5,096 6,370 1,274
627001 Import Broker's Fees 484 484 605 121 484 484 605 121
627002 Duty Drawback 0 0
627015 Mexican Customs Broker 0 0
Total Freight & Duty 67,228 67,228 83,785 16,788 67,228 67,228 83,785 16,788
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Next Generation EIS and IVAAN
Positive Correlations Positive Correlations HeterogeneityHeterogeneity DynamismDynamism HostilityHostility
Purpose of DataPurpose of Data Scanning Gains in Effectiveness Scanning Gains in Effectiveness Focused Search Gains in EfficiencyFocused Search Gains in Efficiency
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Scanning Content
So what is actually being scanned .. So what is actually being scanned .. Capturing the reality of complex OrgCapturing the reality of complex Org
IVAAN Key IssuesIVAAN Key Issues PracticalityPracticality Cost EffectivenessCost Effectiveness Social factorsSocial factors