1 hca information technology & services - copyright © 2010 l.a.d. launch event face-to-face...

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1 HCA Information Technology & Services - Copyright © 2010 L.A.D. Launch Event FACE-TO-FACE COMMUNICATIONS TOWN HALLS SCRUM Team Lunch-With-My-Manager(s) Voices Heard Efforts Recognized Role Playing: Training as Cultural Change Communications Team Building Skills Enhancement • L.A.D. Awareness & Understanding

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Page 1: 1 HCA Information Technology & Services - Copyright © 2010 L.A.D. Launch Event FACE-TO-FACE COMMUNICATIONS TOWN HALLS SCRUM Team Lunch-With-My-Manager(s)

1HCA Information Technology & Services - Copyright © 2010

L.A.D. Launch Event

FACE-TO-FACE COMMUNICATIONS

TOWN HALLS

SCRUM Team Lunch-With-My-Manager(s)

• Voices Heard• Efforts Recognized

Role Playing: Training as Cultural Change Communications

• Team Building• Skills Enhancement• L.A.D. Awareness & Understanding

Page 2: 1 HCA Information Technology & Services - Copyright © 2010 L.A.D. Launch Event FACE-TO-FACE COMMUNICATIONS TOWN HALLS SCRUM Team Lunch-With-My-Manager(s)

2HCA Information Technology & Services - Copyright © 2010

Hi-Touch staff testimonials addressing: a) first doubts about using L.A.D. , specifically mentioning Waterfall vs. L.A.D., b) how they plan to or did overcome barriers. B-roll voiceover addresses concerns, delivers key messages

“The L.A.D. Channel”(Hi-Touch Video)

Brand all video content as “The L.A.D. Channel” programming. The channel will be housed on the LCoE Team Room sight. Home page (as Sharepoint functionality and design resources permit) mirrors HBO or Cinemax type site. Program segments target “Hi-Touch” audiences and be 3-5 minutes in length. Launch programming will revolve around two programs.

In 60 Minutes style, reporter walks viewer through the L.A.D. process using Job Role profiles, eventually featuring staff

who comment on tasks, challenges , and the SCRUM .

Journey Into the Unknown

Working It: My L.A.D. Role

Page 3: 1 HCA Information Technology & Services - Copyright © 2010 L.A.D. Launch Event FACE-TO-FACE COMMUNICATIONS TOWN HALLS SCRUM Team Lunch-With-My-Manager(s)

3HCA Information Technology & Services - Copyright © 2010

Role Playing: Training as Cultural Change Communications

Recruit early L.A.D. adopters, who are likely to be more outgoing, to perform in video and “live” L.A.D. role playing exercises. Invite

volunteer trainees to participate much like Improv Theatre.

Page 4: 1 HCA Information Technology & Services - Copyright © 2010 L.A.D. Launch Event FACE-TO-FACE COMMUNICATIONS TOWN HALLS SCRUM Team Lunch-With-My-Manager(s)

4HCA Information Technology & Services - Copyright © 2010

Hi-Touch Communications Promotions

Promotions #1: (1 x per week)

Personalized, role specific informational e-mails

Promotions #2: (2 x per month)

“L.A.D. Radio” and “The L.A.D. Channel” programming promos recorded by Senior Management

Promotions #3: (1 x per month)

Gift Give-Away Tables set up in high traffic areas where IT&S staff can stop by, get a gift and learn about “what’s new” on L.A.D. Radio, The L.A.D. Channel, Recent Success story one-sheeters and sign-up to be cast in a radio or t.v. episode. Just being visible and seen as proactive supports:

1. Lean is here to stay2. We want your participation3. We want you to be informed