1 introducation
DESCRIPTION
TRANSCRIPT
PRINCIPLES OF USABILITY
PRINCIPLES OF USABILITY
Lauralee Flores, M.S. Lauralee Flores, M.S.
About MeAbout Me• Masters in Applied Psychology, Human
Factors
• My usability experience
• What I do now
• What I love about usability
• What I think you’ll love about this class...
what I think you’ll love about this class
what I think you’ll love about this class
• No tests or quizzes!
• No tricks or secrets
• Short lectures
• Work at your own pace with a little bit of structure from me
• Experience that will make you more marketable
COURSE DESCRIPTION
COURSE DESCRIPTION
• Usability: ease of use, learnability, memorability, error prevention, overcoming errors,
• What are the top 10 mistakes of Web design?
• In a car how does the placement of the steering wheel, shifter, radio controls and locks influence driver satisfaction and ability to control the vehicle?
COURSE OBJECTIVESCOURSE OBJECTIVES•Learn the principles of usability
- Theoretical
- Application
COURSE AUDIENCECOURSE AUDIENCE• Everyone!
- We all use products after-all
• Designer of products
- Information Systems, Computer Science, Art, Graphic Design, Industrial Engineering, Human Factors, etc.
• Those interested in understanding the user
- Psychology, Sociology, Marketing, Economics, etc.
COURSE AUDIENCECOURSE AUDIENCE• Those who will design
documentation, help systems, training courses, etc.
- English, Secondary Education, etc.
• Software engineering process
- Business, Industrial Technology, Computer Science, Management, Engineering and Human Resources
PREREQUISITESPREREQUISITES• Formally: Undergraduate Research
Methods- Helpful courses
• Cognitive Psychology
• Human Computer Interaction
• Engineering Psychology
• Ergonomics & Biomechanics
• Informally: - Your best work
- NEVER MISS AN OPPORTUNITY TO BE FABULOUS
READING ASSIGNMENT
READING ASSIGNMENT
• Jakob Nielsen, Usability Engineering. Morgan Kaufmann, San Francisco, 1994. ISBN 0-12-518406-9 (paperback) or ISBN 0-12-518405-0 (hardcover)
• Dondal A. Norman, The Design of Everyday Things. Basic Books; 1st Basic edition (September 2002), ISBN 0-465-06710-7 (paperback) [updated from the original 1988]
• Papers and articles that will be assigned on a topic by topic basis.
ASSIGNMENTSASSIGNMENTS• Week by week assignments
• The online lectures and the reading assignments will help you complete your homework assignments
• Turning in your assignments- Upload them don’t put them in the text
box- Save them in this format “last_first_#”
(e.g., flores_lauralee_1.doc)
• Late assignments:- 2 points off every day it’s late
GRADINGGRADING• Assignments• Final Report - required of everyone• Final Presentation - only required of
the 504 students • Grades:
- A: 100 - 90%- B: 89 - 80%- C: 79 - 70%- D: 69 - 60%
• To reward hard work: - all assignments can be re-done for 1/2
the points missed ONE TIME
TENTATIVE SCHEDULETENTATIVE SCHEDULE• What is Usability
• Know thy user- Survey
- Interview, Contextual Inquiry/Ethnographic study
- Task Analysis
- Personas
• Interface Analysis- Heuristic Evaluations
- Competitive Analysis
TENTATIVE SCHEDULETENTATIVE SCHEDULE
• Design & Test- Prototyping - Low-Fidelity
• Basic Introduction to:
- Information Design
- Visual Design
- Accessibility
- Cognitive Psychology and Design Principles such as: affordances, mapping, memory/chunking, recognition vs. recall, mental models, etc.
- Cognitive Walkthrough (Usability Testing)- Iterative Design
• Reporting & Presenting
ASSIGNMENT #1ASSIGNMENT #1• Look on blackboard to find your
assignment.
• Remember:
- Upload the assignment (don’t write it in the text box)
- Save the file “last_first_1.doc”