1. introduction to l&scm
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Introduction to Logistics and Supply
Chain Management
By
9211 - Pradnya Chavan
9219 - Dhiraj Gawande9238 - Amit Mundhe
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Logistics Management
Logistics management is the process ofplanning, implementing & controlling ofefficient, effective flow & storage of goods,services and related information from thepoint of origin to the point of consumption
for the purpose of conforming to thecustomer expectations.
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Evolution Of Logistics Concept
IndependentBusinessFunction(Till 1950)
LimitedInternal
Integration
(1960-70)
ExternallyIntegratedFunction
(1990 onwards)
FullyInternallyIntegratedFunction(1980-90)
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Independent Business FunctionEra (Till 1950s)
Each function performed independently Long history of application in wars but no formal
concepts or theory for business existed. Post war-large demands and acute shortages of
products Mindset-Increased capacities and high volumeproduction
Main object- maximize profit by volume sales Role of logistics limited to warehousing &
transportation of raw materials and finishedproducts.
Focus: Production
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Limited Internal integration Era(1960-70s)
Hard to convert products into cash
Recession of 1958
New players entered into market
Demand saturated
Limited Internal Integration of-MaterialsManagement and Distribution Management.
Reason
To reduce the cost in material handling & Physicaldistribution
Objective: Cost Control
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Fully Internally IntegratedFunctional Era(1980s)
More critical business
Steep increase in oil price
Sharp increase in transport costs-reduced profitability
Very high inflation- significant increase in interest rates
Pressure for increased internal efficiencies
Production productivity was almost at a PEAK
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Fully Internally IntegratedFunctional Era(1980s)..contd
Business need- maximize profitable sales volumeand cost reduction
Major development- Integrated logistics
management i.e. Materials Management, ProductionManagement and Distribution Management
Main Focus- increased productivity, profitability
Focus: Internal Efficiencies
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Externally integrated FunctionalEra (1990s)
Rapid privatization, Liberalization and globalization
Business scenario becomes still more competitive
New pattern for survival- provide most value at leastcost
Rapid technology development, many new conceptsdeveloped- TQM, MRP, JIT, etc
Major thrust of era- Core Competence and highdegree of specialization
Do what you can do the best and outsource the rest(Third party logistics services)
Focus : Core Competencies
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Importance Of LogisticsManagement
Smooth flow
Ability to meet customer expectations
Delivery of Quality products
Optimization of resources
Enhances productivity and profitability
Customer service at least possible cost
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Components of Logistics
Generic component
Primary component
Supportive component
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Genericcomponent customer service
Customer service for competitive advantage
Infrastructure requirement
Service expectations of customer & response
Primary component Network design
Number, size & location of facility network Relationship
Infrastructure of each facility
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Transportation Requirement , availability & regularity
Modes of transport and coordination
Transport cost
Inventory management Stocking policies for raw material
Various strategies: JIT, zero-inventory Inventory cost
Lot size
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Supportive component
Storage & warehousing
Warehouse location
Infrastructure facilities Operation mechanism
Up-to-date recording of goods stock positioning
cost
Material Handling
Safe, smooth & speedy flow
MHE selection
MHE cost, operating cost
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Protective packaging Protection from damage & loss Design of package Reuse of packages Scrap value of packages
Packaging cost Procurement Make or buy decision Vendor selection & management Quality specification Vendor development
Forecasting Nature & trend of demand Forecast techniques
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Logistical Competitive Advantage
Firms ability to differentiate itself with
others , in the eyes of the customer
Ensuring economies of scale in operation
Cost advantage by low cost physicaldistribution system, a highly efficientassembly process or superior sales forceutilization
Value chain for competitive advantage
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Michael Porters Value Chain
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Dells Value Chain:
Components like disk drives, CD-ROMdrives, power systems, cables andconnectors are shipped from Asia
Motherboards largely procured locally
Build to order and JIT, inventory remainswith suppliers
Assembles 80,000 PCs a day. no
warehouse
Assembly factories hold inventory formaximum of 2 da s
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Dells Value Chain:
It sells 90% of its product through directmodel. Receives payments from customereither through internet or credit cards
Places orders on component vendors andproceeds on assembly
Pays to suppliers 36 days after the productis shipped to customer
Eliminates intermediaries, charge 20-30%margin
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Logistics Cost and Value Advantage
c
o
st
a
d
v
a
nt
a
g
e
-Low Inventory-No Stock Out
-In tact Delivery-CapacityUtilization
-High WorkingCapital Turnover-Integrated Total
LogisticsSystem
-Quality-Availability
-QuickResponse
-Best Service-Consistency Of
Logisticalperformance
ValueAdvantage
High
Low High
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Integrated Logistics Systems
Objectives
To ensure better customer service by valueaddition
To ensure higher productivity and furthercurtailment of logistics cost by means ofsynergy between all three logistical functions
To avoid repetition of similar types of logisticalfunctions by diff departments at different levels
To properly monitor the performance ofexisting logistics system, to make continuous
improvement
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Integrated Logistic System
InputsNeed
Shipment
Quality
SourcesStudy
OrderPlacem
ent
N & SC
Production
Schedule
Inventory
Management
Inputs
MaterialHandlin
gStorage
Packaging
Protective
Packaging
Customer
O/pInventoryManage
ment
Transport
Order
DW
Inventory Value
Cash Info
C
onsumer
Logistics
Procurement
Function Management
Production
Function
System
Physical Distribution
Function
EC U S T O M E R S E R V I C
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Framework for SC Strategy
Challenges and Opportunities in Supplychain
Huge scope for logistical cost reduction and
substantial improvement in service level
Innovations in the field of IT, communicationtech and inventory control technology provide
scope for their extensive use in solutions tologistics problems
Orthodox mindset of corporate world
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Framework for SC Strategy
Government
Micro-level policies and regulations for smoothflow of products in the interest of nation
Privatization of existing infrastructure, toimprove quality of service
Participation of industrial association should
be encouraged
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Framework for SC Strategy
3rd party logistics service providerSignificance of customer service components
affected by logistics
Efforts for reducing logistics costs andimprovement of customer service
Co-ordination with other supply chainmembers
Continuously identify scope for furtherreduction of cost
Vendors
Identifying their role in supply chain processand their contribution in terms of services
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Framework for SC Strategy
Vendors
How their supply affect a clients customer
service capability
Recognize the growing importance of supplyof only quality-certified products, quickresponse,flexibility in approach,gradualimprovement of their productivity, for reducingtheir own costs and improving servicecapability
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Framework for SC Strategy
Industry
Organization of seminars, workshops andconferences for development of awareness
Organizing the unorganized sectors likevendors, distributors, transport industry etc
Lobbying with govn for infrastructural
development, uniformity and streamlining oftaxes, incentives and motivation
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Alignment of Supply Chain Strategyto Corporate Level Strategy
Business level strategy is an integratedand coordinated set of actions designed toexploit core competencies and gain a
competitive advantage To establish how you work with your
supply chain partners including suppliers,distributors,customers
A firms supply chain strategies are usuallyformulated by middle level managers andare often done to reflect the business level
strategy.
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Dells SC strategy
With emergence of inter net, it startedintegrating operational components anddeveloped the supply chain
Supply chain strategy focused on being thelow cost produces and business strategygave emphasis on customer service
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The real kings ofLogistics
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And the winner is
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THANK YOU!!!