1. introduction to l&scm

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    Introduction to Logistics and Supply

    Chain Management

    By

    9211 - Pradnya Chavan

    9219 - Dhiraj Gawande9238 - Amit Mundhe

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    Logistics Management

    Logistics management is the process ofplanning, implementing & controlling ofefficient, effective flow & storage of goods,services and related information from thepoint of origin to the point of consumption

    for the purpose of conforming to thecustomer expectations.

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    Evolution Of Logistics Concept

    IndependentBusinessFunction(Till 1950)

    LimitedInternal

    Integration

    (1960-70)

    ExternallyIntegratedFunction

    (1990 onwards)

    FullyInternallyIntegratedFunction(1980-90)

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    Independent Business FunctionEra (Till 1950s)

    Each function performed independently Long history of application in wars but no formal

    concepts or theory for business existed. Post war-large demands and acute shortages of

    products Mindset-Increased capacities and high volumeproduction

    Main object- maximize profit by volume sales Role of logistics limited to warehousing &

    transportation of raw materials and finishedproducts.

    Focus: Production

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    Limited Internal integration Era(1960-70s)

    Hard to convert products into cash

    Recession of 1958

    New players entered into market

    Demand saturated

    Limited Internal Integration of-MaterialsManagement and Distribution Management.

    Reason

    To reduce the cost in material handling & Physicaldistribution

    Objective: Cost Control

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    Fully Internally IntegratedFunctional Era(1980s)

    More critical business

    Steep increase in oil price

    Sharp increase in transport costs-reduced profitability

    Very high inflation- significant increase in interest rates

    Pressure for increased internal efficiencies

    Production productivity was almost at a PEAK

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    Fully Internally IntegratedFunctional Era(1980s)..contd

    Business need- maximize profitable sales volumeand cost reduction

    Major development- Integrated logistics

    management i.e. Materials Management, ProductionManagement and Distribution Management

    Main Focus- increased productivity, profitability

    Focus: Internal Efficiencies

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    Externally integrated FunctionalEra (1990s)

    Rapid privatization, Liberalization and globalization

    Business scenario becomes still more competitive

    New pattern for survival- provide most value at leastcost

    Rapid technology development, many new conceptsdeveloped- TQM, MRP, JIT, etc

    Major thrust of era- Core Competence and highdegree of specialization

    Do what you can do the best and outsource the rest(Third party logistics services)

    Focus : Core Competencies

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    Importance Of LogisticsManagement

    Smooth flow

    Ability to meet customer expectations

    Delivery of Quality products

    Optimization of resources

    Enhances productivity and profitability

    Customer service at least possible cost

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    Components of Logistics

    Generic component

    Primary component

    Supportive component

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    Genericcomponent customer service

    Customer service for competitive advantage

    Infrastructure requirement

    Service expectations of customer & response

    Primary component Network design

    Number, size & location of facility network Relationship

    Infrastructure of each facility

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    Transportation Requirement , availability & regularity

    Modes of transport and coordination

    Transport cost

    Inventory management Stocking policies for raw material

    Various strategies: JIT, zero-inventory Inventory cost

    Lot size

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    Supportive component

    Storage & warehousing

    Warehouse location

    Infrastructure facilities Operation mechanism

    Up-to-date recording of goods stock positioning

    cost

    Material Handling

    Safe, smooth & speedy flow

    MHE selection

    MHE cost, operating cost

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    Protective packaging Protection from damage & loss Design of package Reuse of packages Scrap value of packages

    Packaging cost Procurement Make or buy decision Vendor selection & management Quality specification Vendor development

    Forecasting Nature & trend of demand Forecast techniques

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    Logistical Competitive Advantage

    Firms ability to differentiate itself with

    others , in the eyes of the customer

    Ensuring economies of scale in operation

    Cost advantage by low cost physicaldistribution system, a highly efficientassembly process or superior sales forceutilization

    Value chain for competitive advantage

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    Michael Porters Value Chain

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    Dells Value Chain:

    Components like disk drives, CD-ROMdrives, power systems, cables andconnectors are shipped from Asia

    Motherboards largely procured locally

    Build to order and JIT, inventory remainswith suppliers

    Assembles 80,000 PCs a day. no

    warehouse

    Assembly factories hold inventory formaximum of 2 da s

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    Dells Value Chain:

    It sells 90% of its product through directmodel. Receives payments from customereither through internet or credit cards

    Places orders on component vendors andproceeds on assembly

    Pays to suppliers 36 days after the productis shipped to customer

    Eliminates intermediaries, charge 20-30%margin

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    Logistics Cost and Value Advantage

    c

    o

    st

    a

    d

    v

    a

    nt

    a

    g

    e

    -Low Inventory-No Stock Out

    -In tact Delivery-CapacityUtilization

    -High WorkingCapital Turnover-Integrated Total

    LogisticsSystem

    -Quality-Availability

    -QuickResponse

    -Best Service-Consistency Of

    Logisticalperformance

    ValueAdvantage

    High

    Low High

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    Integrated Logistics Systems

    Objectives

    To ensure better customer service by valueaddition

    To ensure higher productivity and furthercurtailment of logistics cost by means ofsynergy between all three logistical functions

    To avoid repetition of similar types of logisticalfunctions by diff departments at different levels

    To properly monitor the performance ofexisting logistics system, to make continuous

    improvement

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    Integrated Logistic System

    InputsNeed

    Shipment

    Quality

    SourcesStudy

    OrderPlacem

    ent

    N & SC

    Production

    Schedule

    Inventory

    Management

    Inputs

    MaterialHandlin

    gStorage

    Packaging

    Protective

    Packaging

    Customer

    O/pInventoryManage

    ment

    Transport

    Order

    DW

    Inventory Value

    Cash Info

    C

    onsumer

    Logistics

    Procurement

    Function Management

    Production

    Function

    System

    Physical Distribution

    Function

    EC U S T O M E R S E R V I C

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    Framework for SC Strategy

    Challenges and Opportunities in Supplychain

    Huge scope for logistical cost reduction and

    substantial improvement in service level

    Innovations in the field of IT, communicationtech and inventory control technology provide

    scope for their extensive use in solutions tologistics problems

    Orthodox mindset of corporate world

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    Framework for SC Strategy

    Government

    Micro-level policies and regulations for smoothflow of products in the interest of nation

    Privatization of existing infrastructure, toimprove quality of service

    Participation of industrial association should

    be encouraged

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    Framework for SC Strategy

    3rd party logistics service providerSignificance of customer service components

    affected by logistics

    Efforts for reducing logistics costs andimprovement of customer service

    Co-ordination with other supply chainmembers

    Continuously identify scope for furtherreduction of cost

    Vendors

    Identifying their role in supply chain processand their contribution in terms of services

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    Framework for SC Strategy

    Vendors

    How their supply affect a clients customer

    service capability

    Recognize the growing importance of supplyof only quality-certified products, quickresponse,flexibility in approach,gradualimprovement of their productivity, for reducingtheir own costs and improving servicecapability

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    Framework for SC Strategy

    Industry

    Organization of seminars, workshops andconferences for development of awareness

    Organizing the unorganized sectors likevendors, distributors, transport industry etc

    Lobbying with govn for infrastructural

    development, uniformity and streamlining oftaxes, incentives and motivation

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    Alignment of Supply Chain Strategyto Corporate Level Strategy

    Business level strategy is an integratedand coordinated set of actions designed toexploit core competencies and gain a

    competitive advantage To establish how you work with your

    supply chain partners including suppliers,distributors,customers

    A firms supply chain strategies are usuallyformulated by middle level managers andare often done to reflect the business level

    strategy.

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    Dells SC strategy

    With emergence of inter net, it startedintegrating operational components anddeveloped the supply chain

    Supply chain strategy focused on being thelow cost produces and business strategygave emphasis on customer service

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    The real kings ofLogistics

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    And the winner is

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    THANK YOU!!!