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San Diego Community College DistrictSan Diego Community College District

Promoting Online Student Retention and SuccessFlex #50857 - January 23, 2009

Hank Beaver, Gwyn Enright, David GibersonAndrea Henne, Kathryn Palacios, Jim Wales

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ProgressProgress

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0

1000

2000

3000

4000

5000

6000

7000

Fall 2005 Spring 2006 Fall 2006 Spring 2007 Fall 2007 Spring 2008

City Mesa Miramar Continuing Ed

Unduplicated Online Enrollments

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SDCCD Online - Fall 2008SDCCD Online - Fall 2008

Class SectionsTotal = 4,125

EnrollmentTotal = 111,996

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Online Student ProfileOnline Student Profile

33%30%

18%19%

AgesAges 21-2421-24

Ages Ages 18-2018-20

AgesAges 25-3425-34

AgesAges 35+35+

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Online Student Profile Educational Objectives

Online Student Profile Educational Objectives

38%

7%

6%

21%

14%

14%

OtherOther

4-year 4-year College College StudentStudent

UndecidedUndecided

New CareerNew Career Transfer w/o AATransfer w/o AA

Transfer with AATransfer with AA

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Online Student Profile Educational Preparation

Online Student Profile Educational Preparation

70%

5%

5%

11%

OtherOther

Have BA or Have BA or higherhigher

Have AA/AS Have AA/AS DegreeDegree

High School High School GraduateGraduate

9%

Passed GEDPassed GED

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Retention Rates

Spring 2008 CCC’s = 77.25% (DE) Spring 2008 CCC’s = 77.25% (DE)

83.63% (non-DE)83.63% (non-DE)

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Retention RatesSpring 2008 CCC’s = 77.25% (DE) 83.63% (non-DE)Spring 2008 CCC’s = 77.25% (DE) 83.63% (non-DE)

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Techniques for Online Retention

• Preparation• Motivation• Engagement• Communication• Sense of Achievement and

Progress• Support

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PreparationPreparation

Students: http://www.sdccdonline.net/students

Online Learning Readiness Assessment

Tutorials

Practice Course

Orientations (online and on-campus)

“Netiquette” guidance

24/7/365 Technical Support

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PreparationPreparation

Faculty: http://www.sdccdonline.net/faculty

Online Faculty Mentors

Blackboard/Vista 4 Training

Pedagogy Training

Readiness Checklists

Instructional Design Support

24/7/365 Technical Support

Instructional Technology Workshops

Online Faculty Resource Center