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San Diego Community College DistrictSan Diego Community College District
Promoting Online Student Retention and SuccessFlex #50857 - January 23, 2009
Hank Beaver, Gwyn Enright, David GibersonAndrea Henne, Kathryn Palacios, Jim Wales
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0
1000
2000
3000
4000
5000
6000
7000
Fall 2005 Spring 2006 Fall 2006 Spring 2007 Fall 2007 Spring 2008
City Mesa Miramar Continuing Ed
Unduplicated Online Enrollments
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SDCCD Online - Fall 2008SDCCD Online - Fall 2008
Class SectionsTotal = 4,125
EnrollmentTotal = 111,996
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Online Student ProfileOnline Student Profile
33%30%
18%19%
AgesAges 21-2421-24
Ages Ages 18-2018-20
AgesAges 25-3425-34
AgesAges 35+35+
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Online Student Profile Educational Objectives
Online Student Profile Educational Objectives
38%
7%
6%
21%
14%
14%
OtherOther
4-year 4-year College College StudentStudent
UndecidedUndecided
New CareerNew Career Transfer w/o AATransfer w/o AA
Transfer with AATransfer with AA
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Online Student Profile Educational Preparation
Online Student Profile Educational Preparation
70%
5%
5%
11%
OtherOther
Have BA or Have BA or higherhigher
Have AA/AS Have AA/AS DegreeDegree
High School High School GraduateGraduate
9%
Passed GEDPassed GED
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Retention Rates
Spring 2008 CCC’s = 77.25% (DE) Spring 2008 CCC’s = 77.25% (DE)
83.63% (non-DE)83.63% (non-DE)
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Retention RatesSpring 2008 CCC’s = 77.25% (DE) 83.63% (non-DE)Spring 2008 CCC’s = 77.25% (DE) 83.63% (non-DE)
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Techniques for Online Retention
• Preparation• Motivation• Engagement• Communication• Sense of Achievement and
Progress• Support
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PreparationPreparation
Students: http://www.sdccdonline.net/students
Online Learning Readiness Assessment
Tutorials
Practice Course
Orientations (online and on-campus)
“Netiquette” guidance
24/7/365 Technical Support