10 - rome business school · 2020-05-22 · module 10- slide 28 break-even point for profit...

42
Module 10 - slide 1 Master in Marketing and Communication Module 10 Pricing: Understanding and Capturing Customer Value

Upload: others

Post on 14-Jul-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 1

Master in Marketing and Communication

Module 10

Pricing:

Understanding and Capturing

Customer Value

Page 2: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 2

Pricing: Understanding and Capturing Customer Value

• What Is a Price?

• Customer Perceptions of

Value

• Company and Product

Costs

• Other Internal and

External Considerations

Affecting Price Decisions

Topic Outline

Page 3: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 3

Price is the amount of money charged for a product or service. It is the sum of all the values that consumers give up in order to gain the benefits of having or using a product or service.

What Is a Price?

Page 4: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 4

Price is the only element in the marketing mix that produces revenue; all other elements represent costs.

Price is also one of the most flexiblemarketing mix elements.

What Is a Price?

Page 5: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 5

Factors to Consider When Setting Prices

Page 6: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 6

Factors to Consider When Setting Prices

Understanding how much

value consumers place

on the benefits they

receive from the

product and setting a

price that captures that

value

Customer Perceptions of Value

Page 7: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 7

Value-based pricing uses the buyers’ perceptions of value, not the sellers cost, as the key to pricing. Price is considered before the marketing program is set.

• Value-based pricing is customer driven

• Cost-based pricing is product driven

Customer Perceptions of Value

Factors to Consider When Setting Prices

Page 8: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 8

Customer Perceptions of Value

Factors to Consider When Setting Prices

Page 9: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 9

Value-based pricing

Good -value pricing

Value-added pricing

Customer Perceptions of Value

Factors to Consider When Setting Prices

Page 10: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 10

Good-value pricing offers the right

combination of quality and good service

to fair price

Existing brands are being redesigned to offer

more quality for a given price or the same

quality for less price

Customer Perceptions of Value

Factors to Consider When Setting Prices

Page 11: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 11

Everyday low pricing (EDLP) involves

charging a constant everyday low price

with few or no temporary price discounts

High-low pricing involves charging higher

prices on an everyday basis but running

frequent promotions to lower prices

temporarily on selected items

Customer Perceptions of Value

Factors to Consider When Setting Prices

http://www.walmart.com/

Page 12: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 12

• Value-added pricing attaches value-added

features and services to differentiate

offers, support higher prices, and build

pricing power

• Pricing power is the ability to escape price

competition and to justify higher prices and

margins without losing market share

Customer Perceptions of Value

Factors to Consider When Setting Prices

Page 13: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 13

Cost-based pricing involves setting prices

based on the costs for producing,

distributing, and selling the product plus a

fair rate of return for its effort and risk

Cost-based pricing adds a standard markup

to the cost of the product

Company and Product Costs

Factors to Consider When Setting Prices

Page 14: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 14

Fixed costs

Variable costs

Total costs

Company and Product Costs

Types of costs

Factors to Consider When Setting Prices

Page 15: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 15

Fixed costs are the costs that do not vary

with production or sales level

• Rent

• Heat

• Interest

• Executive salaries

Company and Product Costs

Factors to Consider When Setting Prices

Page 16: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 16

Variable costs are the costs that vary with

the level of production

• Packaging

• Raw materials

Company and Product Costs

Factors to Consider When Setting Prices

http://www.steelonthenet.com/commodity_prices.html

Page 17: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 17

Total costs are the sum of the fixed and

variable costs for any given level of

production

Average cost is the cost associated with a

given level of output

Company and Product Costs

Factors to Consider When Setting Prices

Page 18: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 18

Costs at Different Levels of Production

Factors to Consider When Setting Prices

Page 19: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 19

The experience curve refers to the drop in the average per-unit production cost that comes with accumulated

production experience.

Costs as a Function of Production Experience

Factors to Consider When Setting Prices

Page 20: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 20

• Cost-plus pricing adds a standard markup to

the cost of the product

• Benefits– Sellers are certain about costs

– Prices are similar in industry and price competition is

minimized

– Consumers feel it is fair

• Disadvantages

– Ignores demand and competitor prices

Cost-Plus Pricing

Factors to Consider When Setting Prices

Page 21: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10- slide 21

Markup Price = unit cost / (1 – desired margin on sales)

Example

If:

• unit cost = 16 €

• desired margin on sales = 20%

• Markup price = 16 / (1 – 0,2) = 20 €

Cost-plus pricing

Page 22: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 22

Break-even pricing is the price at which total costs are equal to total revenue and there is no profit

Target profit pricing is the price at which the firm will break even or make the profit it’s seeking

Break-Even Analysis and Target Profit Pricing

Factors to Consider When Setting Prices

Page 23: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 23

Break-Even Analysis and Target Profit Pricing

Factors to Consider When Setting Prices

Page 24: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10- slide 24

Break -even volumes and profits at different price levels

Page 25: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 25

How to calculate the break -even volume

fixed cost

Break-even volume = ————————

price – variable cost

Page 26: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10- slide 26

How to calculate the break -even volume

Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs for each phone are $ 40 and the manufacturer has fixed costs for a total of $ 200,000, how many phones you have to sell to break even?

Break Even Point (BEP) = Fixed costs/(Unit Price –Variable Costs)

Answer:200.000 $ / $ 76,50 - $ 40 = 5.480 mobile phones.

Page 27: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10- slide 27

Determining breakeven for profit goals

Unit volume = Fixed costs + profit goal

price – variable costs

Page 28: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10- slide 28

Break -even point for profit objectives

Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs for each phone are $ 40 and the manufacturer has fixed costs for a total of $ 200,000, how many phones you have to sell to make profits for $ 800.000?

Answer:27.398 phones. (200.000 + 800.000 / 76,50 – 40)

Unit volume = (Fixed costs + profit goal) / (price – variable costs)

Page 29: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 29

Target costing starts with an ideal selling

price based on consumer value

considerations and then targets costs that

will ensure that the price is met

Factors to Consider When Setting Prices

Page 30: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 30

Considerations in Setting Price

Page 31: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 31

• Marketing objectives are reflected in the pricing decisions and include

– Survival

– Current profit maximisation

– Market share maximisation

– Product-quality leadership

– Full cost recovery

– Partial cost recover

Factors to Consider When Setting Prices

Marketing Objectives

Page 32: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 32

• Price decisions are coordinated with product design, distribution and promotional decisions to form an effective integrated marketing programme.

• Various strategies can be used depending upon the type of product and the environment in which it is involved.

• Frequently pricing decisions are made first and the marketing mix evolves around that.

• De-emphasis of price by using the other marketing mix tools to create non-price positions based upon differentiation and value.

Factors to Consider When Setting Prices

Marketing Mix Strategies

Page 33: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 33

• Before setting prices,

the marketer must

understand the

relationship between

price and demand for

its products.

Factors to Consider When Setting Prices

The Market and Demand

Page 34: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 34

Pure competition

Monopolistic competition

Oligopolistic competition

Pure monopoly

The Market and Demand

Factors to Consider When Setting Prices

Page 35: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 35

Pricing in different types of market

• Pure competition markets

– Many buyers and sellers trading in a uniform commodity

(i.e. wheat, copper)

– No single buyer or seller has much effect on the market

price because buyers can obtain as much as they need at

the going price.

– Marketing mix has little impact

• Monopolistic competition

– Many buyers and sellers trade over a range of prices

– A range of prices occur because sellers can differentiate

their offers to buyers.

– Emphasis upon differentiation through the marketing mix

Page 36: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 36

Pricing in different types of market

• Oligopolistic competition

– Few sellers highly sensitive to each other’s price and marketing strategies. the product can be uniform (steel, aluminium) or non uniform (cars, computers). There are few sellers because it is difficult for new sellers to enter the market. Each seller is alert to competitor’s strategies and moves. If a steel company slashes its prices by 10% buyers will quickly switch to this supplier.

• Pure monopoly

– Single seller controlling the market. Government (postal); private regulated (a power company); private non regulated (Microsoft Windows).

Page 37: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 37

The demand curve shows the number of units the market will buy in a given period at different prices

• Normally, demand and price are inversely related

• Higher price = lower demand

• For prestige (luxury) goods, higher price can equal higher demand when consumers perceive higher prices as higher quality

Factors to Consider When Setting Prices

Page 38: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 38

Factors to Consider When Setting Prices

Inelastic and elastic demand

Page 39: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 39

Price elasticity of demand illustrates the response of demand to a change in price

Inelastic demand occurs when demand hardly changes when there is a small change in price

Elastic demand occurs when demand changes greatly for a small change in price

Price elasticity of demand = % change in quantity demand

% change in price

Factors to Consider When Setting Prices

Page 40: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 40

• Comparison of offering in

terms of customer value

• Strength of competitors

• Competition pricing strategies

• Customer price sensitivity

Competitor's Strategies

Factors to Consider When Setting Prices

Page 41: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10 - slide 41

Economic conditions

Reseller’s response to price

Government

Social concerns

Other Internal and External Consideration

Affecting Price Decisions

Factors to Consider When Setting Prices

Page 42: 10 - Rome Business School · 2020-05-22 · Module 10- slide 28 Break-even point for profit objectives Suppose you sell mobile phones at a price of $ 76.50. If the unit variable costs

Module 10- slide 42

Exercise

• The Ferrari is developing a new car model. You are required to determine the price.

• What are the internal and external factors to consider?

• What are the fixed and variable costs to be assessed?

• What can you do to increase the perceived value by your potential customers?

• What general pricing method would you adopt? Cost-based, value-based or competition-based?