10 things they don't teach you operations in your mba - my hult dubai masterclass presentation
DESCRIPTION
Presentation of my Master Class at Hult International Business School with the title "10 things they don't teach you Operations in your MBA"TRANSCRIPT
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things they don't teach you about Operations in your MBA
TEN0
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ABOUT ME
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AGENDA
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AGENDA 19:00 Introduction 19:05 What is Operations? 19:15 The 10 “things” 20:15 Break 20:30 Group Exercise 21:15 Group Presentations 21:45 Q&A 22:00 Closing
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WHAT IS OPERATIONS?
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“We describe marketing as the management of demand... and operations
as the management of supply.” Curriculum from Hult
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“We describe marketing as the management of demand... and operations
as the management of supply.”
Operations managers need to carefully manage and direct resources.... capital, labor, technology and information. This is done in multinational environments with increasing pressure for ‘more, better, faster’. Customer service, quality and use of appropriate technology are critical factors. Rapid and effective communications, including the internet, produce more options and choices than ever for the consumer.
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MANAGE
RESOURCES
PROCESS CAPITAL
LABOUR TECHNOLOGY INFORMATION
CONSUMERS
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…………OPERATIONS
Fill in the blanks above
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ITOPERATIONS SALESOPERATIONS
FACTORYOPERATIONS PORTOPERATIONS
HROPERATIONS CAREOPERATIONS
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THE
TEN THINGS
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FUN
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Little
EXPERIMENT
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TEAM 1 CAN I PLEASE ASK YOU TO COME TO THE FRONT?
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LET’S PLAY A GAME…
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GET ALL THE
TO TEAM 1, WITHOUT THROWING THEM IN
30 SECONDS
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DID ANYONE ASK THEMSELVES WHY?
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DID ANYONE ASK THEMSELVES WHY?
FOCUS WAS ON WHAT AND HOW NOT ON WHY
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START WITH WHY
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FUN CURIOSITY SUPER STAR
PEOPLE SOCIAL TRUST
FACE 2 FACE NEVER ENDING
LOGICAL TOOLS
OPERATIONS C
AN BE ABOUT
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BREAK
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GROUP
EXERCISE
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YOUTUBE VIDEO
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FUN CURIOSITY SUPER STAR
PEOPLE SOCIAL TRUST
FACE 2 FACE NEVER ENDING
LOGICAL TOOLS
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FUN CURIOSITY SUPER STAR
PEOPLE SOCIAL TRUST
FACE 2 FACE NEVER ENDING
LOGICAL TOOLS
APPLY 3 “THINGS” ON EMIRATES CATERING
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YOU HAVE 40 MINUTES STARTING NOW
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THREE GROUP PRESENTATIONs
SELECTED RANDOMLY
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START
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FEEDBACK
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THREE GROUP PRESENTATIONs
SELECTED RANDOMLY
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END
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ANY QUESTIONS
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SHUKRAN LinkedIn: ae.linkedin.com/in/elsheakh/