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  • 2013 Company Profiles

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    March 2013Special Bonus Issue

  • OwnersCEO/Publisher/Advertising DirectorKerri Goodman-Small, ext 1 877.426.6410 | 206.795.4471 [email protected] Small, ext 2 206.795.2835 [email protected]

    EditorCompany ProfilesRichard Stein [email protected] International Development Rocky Rhodes 818.347.1378 [email protected] DesignPrint DesignMarcus Fellbaum, ext 5 [email protected] DesignJustin Goodman, ext 6 [email protected] Administrative

    Administrative Director, Accounting, SubscriptionsSandra Hundacker, ext 4 [email protected]

    Mailing InfoMail: HNCT, LLC25525 77th Ave SW Vashon, WA 98070Phone: 206.686.7378 Fax: 866.373.0392

    Web: www.coffeetalk.com

    DisclaimerCoffeeTalk does not assume the responsibility for validity of claims made for advertised products and services. We reserve the right to reject any advertising. Although we support copyrights and trademarks, we generally do not include copyright and trademark symbols in our news stories and columns.

    Postmaster: Send address changes to HNCT, LLC, 25525 77th Ave SW, Vashon, WA 98070

    Subscription: The cost of a subscription in the U.S. is $47.50 per year; in Canada, the cost is $72.00. Free to qualified industry professionals. Non-qualified requests may be rejected. Publisher reserves the right to limit the number of free subscriptions. For subscription inquiries, please call 206.686.7378 x1 or subscribe online at www.CoffeeTalk.com.

    Copyright 2013, HNCT, LLC, All Rights Reserved

    WHO WE AREProfessional Memberships

    Kerri Goodman-Small & Miles Small

    Welcome to CoffeeTalks Company Profile Bonus Issue. This year we proudly feature our 23 Full Partner companies.

    Add a Scoop by Smoothie Essentials Alliance for Coffee Excellence Asean Corporation, StalkMarket, Inc BriteVision Media Coffee Shop Manager Costellinis Curtis Daterra Coffee

    Diedrich Manufacturing, Inc. Dynamik Space FCStone, LLC / Coffee Network finum by Riensch & Held GmbH & Co. KG International Coffee Consulting Java Jacket Manitowoc Ice oneVessel/Vessel Drinkware Pod Pack International, LTD. RealCup by Mother Parkers Rocket Man Equipment Scolari Engineering S.p.A. / Texpak Inc.

    ShopKeep POS UVu Lid Company Weldon Flavorings

    Click HERE to read detailed profiles of these industry leaders including key products, industry contributions and more.

    Thanks and enjoy!

    Want to know how to become a CoffeeTalk Full Partner? Email [email protected] for full details.

  • 4 Asean Corporation, StalkMarket, Inc

    6 ShopKeep POS

    8 BriteVision Media

    10 Curtis

    12 Manitowoc Ice

    14 oneVessel/Vessel Drinkware

    16 Coffee Shop Manager

    18 International Coffee Consulting

    20 Pod Pack International, LTD.

    22 Add a Scoop by Smoothie Essentials

    24 Alliance for Coffee Excellence

    26 Costellinis

    Con

    tents

    5 Scolari Engineering S.p.A. / Texpak Inc.

    7 Vu Lid Company

    9 finum by Riensch & Held GmbH & Co. KG

    11 Java Jacket

    13 RealCup

    15 Daterra Coffee

    17 Diedrich Manufacturing, Inc.

    19 Dynamik Space

    21 Rocket Man Equipment

    23 Weldon Flavorings

    25 FCStone, LLC / Coffee Network

    Company Profiles

  • Stalkmarket is the leading supplier of 100% compostable plant-based coffee cups, lids, tableware, cutlery and food packaging. Simple Elegance - 100% Compostable - Its all we do!

    COMPANY NAMEAsean Corporation, StalkMarket, Inc.

    CONTACT(503) 295-4977www.stalkmarketproducts.com

    Cup - Lids/Plugs/Stickers, Cups, Paper Products, Private Label, Restaurant/Foodservice

    Who is Stalkmarket?

    Asean Corporation, the parent of the Stalkmarket family of brands, (Stalkmarket, Jaya and Planet+) was founded in 1989, and today has grown into one of the leaders of offering only 100% BPI (Biodegradable Products Institute) certified compostable products to the coffee retail industry and food service in general. From the humble beginnings in Portland, Oregon, the company now services customers worldwide with its every growing list of all natural single use tableware.

    The company has maintained its focus on only offering the finest quality in products for the coffee industry, including the first ever BPI certified compostable hot cup lids for our Planet+ line. The lids make the use of standard Polystyrene and Polypropylene lids unnecessary for the coffee retailer who is striving to green up their own operations and moving away from the more petroleum based plastic resin products commonly found in the marketplace.

    Key ProductsStalkmarket paper tableware is made from 100% biodegradable compostable sugar cane fiber, a by-product of the sugar rening process. Our products are 100% tree and plastic free, made from sustainable resources, biodegradable, recyclable and home compostable. They are a natural alternative to styrofoam and plastics!

    Additionally, they are microwaveable & freezer safe. Another bonus is that they are oil & cut resistant.

    All Stalkmarket products are made utilizing either pre-consumer recycled fibers, or easily renewable plant based raw materials for all of its products. Coupled with their natural fully compostable end of life capabilities, they are one of the truly greenest and sustainable products on the market at prices that are competitive or on parity with the common standard poly products.

    Also, many users are finding that by switching to fully compostable and renewable material products, they themselves are less susceptible to price swings due to raising oil and gas prices, whereas all natural and compostable products, have shown over time to be much more steady in their pricing when compared the to larger fluctuations of petroleum based products.

    CompostabilityStalkMarket products can be disposed of or composted. When there is food residue on the plate, container etc. disposal of our products into the wet garbage stream is preferred, or ideally in a commercial composting facility.

    Many municipalities direct their wet garbage (food waste) into composting operations. Products are made from Bagasse, the natural cellouse fibers that remain after sugarcane has been processed to remove all the liquid juice from the sugarcane stalk. Natural fibers such as these will biodegrade in the presence of heat, moisture, oxygen and microorganisms that feed on the fibers as part of their normal diets. There are no synthetic fibers used in StalkMarket products. StalkMarkets Jaya and Planet + products use polylactic acid (PLA) and other biopolymers, that are also made of sustainable plant materials and industrially compostable. Our products break down extremely quickly in commercial composters. Even if our products end up in a landfill, they will still break down provided air and moisture are present, though the process may take significantly longer and greatly depends on how the landfill operates.

    Key Advantages to ClientsThe Stalkmarket family not only has your hot beverage cup and lid needs covered, but also for the extras that your business may provide to your customers for their shop visit. Be it clear take containers, compostable cutlery, clear cups for those cold summer beverages, cold soda cups, hot soups, you name it, the list goes on. Stalkmarket is your partner to fill your needs for responsible single use tableware. 100% compostable. It is all we do. Call us today!

    Company ProfileAsean Corporation, StalkMarket, Inc

    4

  • COMPANY NAMEScolari Engineering S.p.A./Texpak Inc.

    CONTACT(856) 988-5533www.scolarieng.com

    Roasting Equipment & Supplies

    Who is Scolari?

    The experience that Scolari Engineering has developed in controlling coffee roasting factories is the outcome of many years at the service of our exacting customers. The main producers of coffee for quality and quantity use Scolari roasters.

    Scolari Engineering was started some years before World War II by Antonio Scolari when the family decided to buy a company that was roasting coffee and manufacturing roasters. After years of perfecting and fine-tuning, Scolari now offers some of the most advanced, exacting systems for controlling coffee in roasting factories. Scolari is focused on integrated roasting systems and cutting-edge technology.

    The company says it doesnt solely sell a group of individual machines; they install a sophisticated manufacturing system. We provide the entire factory, from drop-off of the beans up to the inlet of a packaging machine. We design the factories and we can install. Today, Scolari is focused on integrated roasting systems and cutting-edge technology. Each machine can network with the surrounding machinery.

    Key ProductsScolari produces green silos and computer driven coffee roasters, grinders and roasted storage systems.

    Our production program includes:

    Re-circulating air, drum style coffee roasters with up to 500 kg batch sizes

    Green and roasted coffee multi-cells silos Electronic weighting system emission Cleaning and purifying system with catalyst Station of bags or bulk reception with opening devices

    Bucket, chain and disc conveyors as well as dense and dilute phase conveying

    Circuits for dust collection Electronic weighing system Blending program for green coffee control Modulating gas burner installed with long combustion chamber to purify and heat up the fumes before entering the pollution system

    Extraordinary program for coffee temperature profile control

    Blending program for roasted coffee control Rolls grinders that connect with laser analyzer Ground coffee degassing silo with or without nitrogen

    Lot tracking Chaff compacting system Greatest StrengthsScolari is recognized in the industry for its innovation. In fact, when the IBM personal computer first came out, Scolari saw an opportunity the opportunity to drive a roaster control program on a PC. Now, the Scolari roasting systems are highly advanced on a technical level; the perfect blend of art and science.Scolari has more years in software than anyone, and their often updated, mature program has obvious benefits. Also, our programs and equipment have flexibility. We record all batches, and the software helps eliminate common errors that operators might make. Overall, when it comes to troubleshooting, Scolari machines are able to detect and flag the vast majority of faults, often before anyone is aware that a problem even exists.

    We have 2-way data integration with enterprise computer systems, local or remote.

    Key Advantages to ClientsScolari works hard to help its roastery customers through each step of the production process, to help them maintain high quality. At Scolari, control and consistency are the keys to quality coffeeand thats where Scolari excels. Its about taking care of the coffees to make a quality product, and that is Scolaris biggest advantage.

    Operators or service personnel can view the online manual and printed copies are included with each major type of machinery. Additionally, one month prior to starting up the system, operators receive advanced training on how to use computers and software. Our technicians provide further training during installation and start-up, and remain on site for a period of effective operation to solve any problems. After a period of machine operation, technicians return to perform a check-up and to make sure that operators fully understand the system. Thanks to our modular designs, we get customers up and running quickly and keep them running thanks to a very robust design.

    Company ProfileScolari Engineering S.p.A./Texpak Inc.

    5

  • iPad POS that Looks as Smart as it Performs.

    COMPANY NAMEShopkeep POS

    CONTACT(800) 820-9814www.shopkeep.com

    POS - iPad Point Of Sale

    Who is Shopkeep POS?iPad Point of Sale thats simpler AND smarter: Get up and running within minutes and use ShopKeep POS to manage your entire business. Train your employees faster and make better decisions with our robust suite of easy-to-understand ClearInsight Reports. The companys founder is a former coffee shop owner who knows what you want in a point of sale system. ShopKeep POS provides the best customer care in the business and the ability to choose your own credit card processor (unlike some other POS systems).

    ShopKeep POS knows youre serious about your coffee shop business and works hard every day to empower you to succeed and grow.

    Key ProductsRinging up sales is just the beginning. The ShopKeep POS iPad point of sale system creates robust reports about all aspects of your coffee shops business, streamlines your inventory management, and helps you understand exactly what you need to do to succeed and grow. Merchants have used ShopKeep POS to help them re-organize merchandise, create new menu items that appeal to their customers, increase sales, and open more stores.

    Now with ModifiersShopKeep POS just made your job a lot simpler and your pricing a lot more transparent with our recently launched modifiers feature.

    Whether it be adding an extra espresso shot or holding the whipped cream, the new modifiers feature allows you to customize orders right on your iPad register. Plus, each add on can have different prices (or no extra charge) pre-programmed into the register. You also get access to a modifiers report in the BackOffice so you can see how much revenue is coming from modifiers

    and which ones are the best sellers. Best of all, the modified order prints directly to your remote kitchen printer saving a lot time and stress.

    New Time ClockThe time clock feature is about exactly thathelping you save money by being smart with your time. Every small business owner knows how challenging it can be to manage staff. After listening to the needs of merchants, ShopKeep POS has integrated a time clock feature to track the hours employees work.

    Your staff can clock in and clock out, thus inputting their hours directly into ShopKeep POS. Then from the BackOffice, accessible from any web browser, you can easily export and send the reports to your accountant and/or payroll manager.

    Employees do not need to be logged into the register to punch in and out. Plus, you can adjust employee hours in your BackOffice in case of errors. This new feature will help you save time and eliminates the need to use another time tracking application to manage your business.

    Greatest StrengthsCreated by a merchant: ShopKeep POS was created by Jason Richelson, a former owner of multiple coffee shops, who knows what its like to stand behind the counter. According to Jason, When I look at other iPad POS systems out there its clear to me that these folks have never stood behind a cash register. They dont really understand what retailers want to see, the numbers they want to see, where they want to see them, and how they want to see them. Richelson adds, I do understand. So when a retailer tries ShopKeep POS they get it and they know that this is what they have been looking for.

    Live, personal Customer CareJason also understands the importance of being able to get quick, friendly, and smart support when you need it and so hes created the best customer care department in the business. Friendly and super-smart Customer Care Advisors are available 7 days per week via phone, online chat or email. Whether you have questions getting set up the first time, or need advice as a long-time user, ShopKeep POS Customer Care Advisors are personally there for you.

    Choose your own credit card processorShopKeep POS believes in giving merchants the ability to make the choices they need with their POS system to run their business smarter. Unlike other iPad point of sale systems that require you to use them as your credit card processor, ShopKeep POS allows you to use any processor you choose. New shop owners may want to negotiate the best rate they can find. Many shop owners that are switching to ShopKeep POS from another POS system want to stay with the processor they have had for years and ShopKeep POS makes that easy. And of course, if you dont have a credit card processor at all, ShopKeep POS is more than happy to help get you set up with one that is right for your business.

    Cloud-based confidence and securityNever be afraid of going off-line again. ShopKeep POS lets you ring up sales in any situation and allows you to securely access all of your key data anywhere, any time across multiple stores. Plus, with an iPad POS system, the latest new features are always just a free quick app update away!

    Deeper relationships with your customersLoyal customers are better for business and using our iPad POS, you can capture and keep your customers email addresses, helping you stay in touch with them regularly and build stronger relationships. Additional integrations with services like LevelUp offer easy-to-use loyalty programs.

    Company ProfileShopKeep POS

    6

  • COMPANY NAMEVu Lid Company

    CONTACT(561) 674-9415www.uvulid.com

    Lids/Plugs/Stickers

    Who is Vu?

    Do your lids stack up? Vu introduces a better customer experience. Brainchild of founder David Weiss, the idea behind Vu Lids was born in 1998 after Weiss unintentionally spilled coffee on his suit, despite having placed a lid on the cup. Today the Vu lids brand sets itself apart from other products of its kind with environmentally friendly packaging, a two-fold safety design, and added security measures for fool-proof implementation.

    Key ProductsFinally, a lid that will help avoid unintentional spills. It is happening daily at coffee shops and restaurants where coffee spills on the counter, floor, or even worseon the customer. Many times the cause of these spillages is that the lids are not secured on the cup properly. And while spills can be bothersome and inconvenient, in some cases they can be dangerous. More than 70% of consumers in a recent survey said they experience a spill caused by an ill-fitting lid. There are more than 10 million reported claims of coffee spills. Every failed lid is a potential liability.

    The Vu Lid provides a safer and more secure customer coffee drinking experience than any other lid in the market today. The Vu Lid is green, its safe and its smart. Manufactured in ecologically conscious polypropylene material, the lids are biodegradable and can be recycled along with paper cupsreducing overall contribution to landfills.

    Greatest StrengthsFive breakthrough innovations protect users and the environment.

    Double Inner SealThe revolutionary two-fold safety design offers a double inner seal that holds the lid more securely in place: no leaks, even if the cup is tipped over. This not only benefits customers receiving their hot beverage, but it also ensures a safe delivery of the product in a drive thru line.

    Deep ReservoirThe deep reservoir helps prevent drips and spillsthat means no more ruined clothes or dangerous burns.

    Polypropylene ConstructThe virgin polypropylene material is environmentally responsible and 100% recyclable to reduce landfill waste.

    Secure Snap DesignThe Vu Lid snaps tightly into place. You can hear it and feel it, confirming the security both visually and tactically.

    Synchronized SlotsFour small viewing slots enable the user to confirm a snug fit in one fast glance; theres no guessing involved.

    Industry ContributionsAdditionally, Virgin Polypropylene is petroleum based and currently features the lowest Carbon footprint of all materials being used by coffee lid manufacturers. Green Polypropylene is plant-based, features a negative carbon footprint and is 100% recyclable. The revolutionary new lid recently won the 2012 SCAA Peoples Choice Award for Best New Packaging Product.

    Georgia Tech Research institute conducted a consumer product accessibility evaluation of uVu Lids for users with Arthritis. uVuLids passed all nine checklist criteria, 100% of participants could use the product with little or no difficulty and none of the users showed great difficulty while using the product.

    Key Advantages to Clients

    Take your brand to the next level. Dont just become competitive in this industry, become an leader by making a commitment to consumer safety and sustainability. As a supplier of hot beverages, Vu Lids offers a point of differentiation in a highly competitive industry, an elevated level of consumer safety, environmental sensitivity and sustainability and product innovation as the first to market with this revolutionary new design. The lids are colored to complement your brand. Go with conventional black or bolder hues to match your brands personality.

    A cold beverage lid is currently being developed and is scheduled to hit the market in early 2014.

    Additional InformationVu seeks to make the world better and safe through innovation. From professorship roles at respected universities to management of the largest independent thermoforming testing facility in the country, the Vu leadership team remains at the forefront of leading-edge research and product development. Universities and multi-national food manufacturers alike rely upon Vu to help them educate tomorrows executives and produce future product lines and packaging. The firms from-concept-to-final production expertise includes product design and development, prototype development, engineering, marketing, legal and patent development.

    Company ProfileVu Lid Company

    Vu Lids is a revolutionary coffee lid that provides a safer, more user-friendly experience and environmental sensitivity than anything else on the market.

    7

  • BriteVision provides colorful, eco-friendly cup sleeves. Build your brand and image through cup sleeve marketing!

    COMPANY NAMEBriteVision Media

    CONTACT(415) 374-8119www.britevision.com

    Hot & Cold Cup Sleeves, Custom, Generic, Tictorial Stock, Restaurant/Foodservice

    Who is BriteVision?

    BriteVision Media is the leader in cup sleeve printing and manufacturing. We took the basic sleeve and turned it into a product that enhances the caf logo and brand as well as offers a platform to drive in-store promotions. We work with cafs, coffee chains, roasters and anyone who serves hot beverages to-go. We help our customers get noticed through bright, bold and colorful cup sleeves. Consumers have a lot to choose from, be it the green dot coffee giant found on every street corner to sodas and bottled waters. With BriteVision coffee sleeves, our cafes are get noticed, consumers visit them and their business grows!

    Key ProductsBriteVision just does hot beverage cup sleeves but we do them really well! Our sleeves fit all cup sizes up to 20 ounces. We print custom sleeves for the small boutique caf up to the large coffee chains. We offer great looking stock sleeves sold by-the-case with images of seasonal themes as well as beautiful artwork. (Keep an eye out for our Spring collection of sleeves coming soon)! For the cost conscious merchant we offer affordable generic sleeves as well as FREE ad sleeves. Have we piqued your interest yet?

    Greatest StrengthsWould you like cup sleeves with lots of color bold and bright but think you cant afford them? Think again! BriteVision has taken color out of the cost equation. We offer color for FREE. This means you can have full color cup sleeves for the same price our competitors charge for 1-2 color jobs. And if you dont have a creative bone in your body, thats OK! We provide FREE creative

    support in developing the look of your cup sleeve. All we need are your logo and some idea about the look and feel of your caf and we can help put your design onto sleeves. We produce new custom sleeves with fast 4-week delivery and with no rush charges. By the way, our domestic shipping is FREE too!

    Hows about an environmentally friendly alternative to foam or double walled paper cups? BriteVisions sleeves and production process are eco-friendly. We use paper that is 100% recyclable and 100% compostable. Our inks are vegetable based with no harmful chemicals.

    Watching cash flow? We sell stock and generic sleeves by the case with over 40 designs to choose from. Customers can order on line 24/7 and receive delivery in days. No storage or out-of-pocket concerns when you purchase BriteVisions ready-to-ship cup sleeves.

    Industry ContributionsBriteVision believes a cup sleeve is more than just embossed paper made to keep heat away from fingers. We focus our energies on working with the small caf owner interested in getting their logo and caf image in front of consumers. We have an in-house team that works with our customers in sleeve design. Marketing Directors from our larger chain partners look to BriteVision for help integrating their marketing calendars on cup sleeves. Sleeves help them promote baked goods and other food items as well as loyalty cards. They encourage customers to try new coffee flavors or seasonal offerings. Cafs promote social media programs when they put Twitter or Facebook icons on their sleeves. Now thats outreach!

    We offer a full line of pictorial stock sleeves as well as generics that may be purchased by the case. Customers can support our philanthropic cause, Autism Awareness, by purchasing sleeves designed by a young autistic artist with $5 going to the philanthropy from each case sold.

    BriteVisions investment in a manufacturing plant that recycles almost all of its paper waste is a keystone to our commitment to an industry focused on support of environmental practices.

    Wow - thats a lot for just a cup sleeve company but to say youre the leader in an industry means you must back it up in all you do!

    Key Advantages to ClientsFrom our smallest cafs to our largest coffee chain partners, BriteVision has taken the challenges out of cup sleeves. Our pricing is based solely on order quantity and the choice of paper with emphasis on providing sleeves that are affordable for the little caf as well as large chain. There are no hidden charges like plate fees, design support, and one of the biggest expenses shipping! We take the anxiety out of designing great looking cup sleeves and leave our customers to do what they do best run their cafes!

    Additional InformationWe hope this company profile got you thinking about your to-go business. Please call BriteVision to learn how cup sleeves can build your caf brand and promote your business all at really affordable costs! Our creative team can help design sleeve mock-ups with your logo, color scheme and copy ideas. We have hundreds of sleeve samples to help with color and design ideas. Watch for BriteVision Sleeve promotions in Coffee Talk and Daily Dose as well as frequent post card mailings. Our website is www.britevision.com. The guy who wrote this is Don Scherer, Vice President of Sales. Call him at (415) 374-8119 and ask him to send you some samples or to be added to our mailing list. Let us show you how easy it is to have custom sleeves in your stores before Spring!

    Company ProfileBriteVision Media

    8

  • finum heads a product range which, alongside disposable and permanent filters, includes several patented and award winning brewers for tea and coffee.

    COMPANY NAMEfinum by Riensch & Held GmbH & Co. KG

    CONTACT+49 40 734 240 (Germany)www.finum.com

    Manufacturers of filters and accessories for tea, coffee & spices

    Who is finum?

    From Riensch & Held back in Mexico in the mid 1800s to finum in Hamburg of the 21st century, the story is rich, the way long, the recipe one and only: strive for expertise, trust and a vision to the future.

    The story begins with a trading house importing coffee and legumes from Latin America, as well as exporting industrial goods from Europe. After World War II, the company continues its original business proceeding into the 1960s where it is then gradually transformed into a leading OEM.

    The companys brand finum features a range of filters and contemporary tools for tea, coffee and spices. Patented ideas, stylish design and efficient manufacturing are the cornerstones of finum. If we add these to the high quality of the products, we come to realize what has made the company a true leader in the industry.

    Although finum is now a highly recognized brand all around the world, it was only launched in the beginning of 2000, when the company introduces the stylish Tea Control range including a patented mechanism allowing tea drinkers to tailor the strength of their brew during the process. Preparing loose leaf tea now becomes so simple and enjoyable. No wonder that two of the Tea Control non-electric tea makers win the red dot Design Award as well as the Good Design Award of the Chicago Athenaeum.

    Christian Justus, apart from being Managing Director of the company, is also behind the innovative and inspired design of many of the companys products. In constant inquiry of the stylish, the qualitative, the modern, he

    travels around the globe, networks in the most prestigious fairs, discovers the secrets of different cultures, observes the trends and ultimately seeks fulfillment of the customers needs.

    But what is the main aspect that brings finum to the top of the rank in this very competitive industry? The German brand is the worlds leading manufacturer in biodegradable tea filters for many years now. The true-flavor disposables are the ones to offer the brand the opportunity to build a good reputation in the market. They are made of abaca pulp, cellulose and sealing fiber. With affordable pricing and exceptional quality, finum manufactures the worlds most requested tea filters. The feature easy-fill flap and their expanding have become an industry standard.

    finum appears to be one of the few companies in the industry offering a complete range of products around tea and spices fulfilling the needs of the consumers from Europe to the Americas and Asia. This adds to finums USP: affordable products distinguished by their unique design and above all high quality.

    And what does the future bring? In a fast changing world where mobility rules and people spend hours transporting, a revolutionary double-walled tea-to-go tumbler made from BpA-free Tritan is about to be introduced and be recognized as a breakthrough by tea friends around the world. Including the world-wide patented Tea Control Kit and a lid resembling a tea cup, TRAVELER ZITA has managed to win the Best New Product and the Green Good Design Award for the most sustainable, eco-friendly products in the market.

    This is not all . . . the company is planning to hook up with the latest trends in the United States: the cold brewing method for tea and coffee, as well as fruit and herbal infusions in water: H2O PLUS is a multifunctional, innovative carafe that is destined to rock the market.

    The other big trend on which finum is turning its attention to as an established manufacturer of flavoring tools is related to freshly ground spices and herbs: LOOK TOUCH TASTE grinders promise to take the experience into a whole new level.

    A new chapter is about to begin.

    Company Profilefinum by Riensch & Held GmbH & Co. KG

    9

  • Since 1941, Curtis has remained a family-owned business committed to the principles of innovation, quality and superior craftsmanship in gourmet coffee, tea and specialty beverage systems.

    COMPANY NAMECurtis

    CONTACT(800) 421-6150www.wilburcurtis.com

    Beverage Dispensing Equipment, Coffee Brewer Manuf, Grinding Equipment,Iced Tea Equipment, Water Filtration

    Who is Curtis?

    Founded in 1941 by Wilbur Curtisa hard-working, charismatic man who made and sold glass coffee decanters and Bakelite trays, the Wilbur Curtis Company is now one of the worlds top commercial coffee brewing equipment manufacturers.

    Catering to restaurants, convenience stores and other high-volume coffee venues, Curtis has been instrumental in helping transform the all-American cup of joe into a gourmet beverage and truly memorable experience.

    Founded on a passion for great coffee, and still family-owned after four generations, they attribute their success to an almost old-world devotion to tradition, balanced with experienced sales and marketing, along with a firm embrace of innovation and technology.

    Key Products Curtiss new Gold Cup Brewer is considered by pundits as the best single-serving brewer on the market. Infused with state-of-the-art components and Curtis Generation Four (G4) digital technology, it is engineered to make American-style, drip-filtered coffee that meets the SCAAs exacting Golden Cup standards.

    To help all operators make a perfect cup of coffee, the brewers integrated G4 digital controls feature an intuitive touch screen and icon-driven interface driving either preprogrammed or customized recipes. Self-diagnostics simplify maintenance. Plus, the machine has a patented brew cone for optimum extraction, and special siphon technology that helps bring out maximum coffee flavor by letting it hydrate and bloom to its fullest.

    Next, Curtiss double-wall Gemini Satellite Brewing System features the companys IntelliFresh technology, which maintains coffees ideal freshness and temperature throughout its two-hour dispensing cycle by enveloping the satellite with pulses of gentle heat.

    IntelliFresh settings are locked in and kept until the next brewing cycleeven if the vessel is moved to a remote serving stand. Washable and durable, the IF satellite servers on this system feature a unique connection and encapsulated electronics that literally remember settings both at the brewer and on their remote serving stand as well.

    Curtis is also pushing the envelope with innovations like FreshTrac. Leveraging RFID communications, FreshTrac is a flashing indicator that attaches to the coffee decanter itself and tracks freshness right from the point of brewing. It alerts the operator when coffee is no longer at its peak and a new brew is needed.

    Greatest Strengths Many Curtis associates are coffee connoisseurs, having undergone rigorous SCAA training. This appreciation for coffees finer points and aesthetics drives the innovation that is also one of the companys key strengths.

    Curtiss famous quality is attributable to its high-tech manufacturing systems. They employ lean, cell-based techniques, Kaizen continuous process improvement teams, plus an amazing laser inspection system; and Curtis was the first commercial coffee equipment manufacturer to be ISO 9001-certified.

    Industry Contributions Over the course of 70-plus years, Curtis ingenious coffee brewing advancements have propelled the industry forward.

    Inventions like the unbreakable neck decanter and popular Low Boy Pourover Urn kicked things off early on. And Curtis continued evolving to stay a step ahead of the market, introducing new equipment like DB-12 Decanter Brewers in 1969, and in 1980 their now iconic Gemini system, whose double-wall satellite design and other innovations preserved coffees freshness and flavor.

    Later came the Alpha line of decanter brewers, and the ThermaPro system, providing one-touch preset recipes for a variety of gourmet coffees.

    In the nineties, Curtis released their Primo Cappuccino Specialty Drink Machine, then introduced the industrys first line of true digitally-controlled coffee equipment based on the companys exclusive Advanced Digital System (ADS) technology, which they have constantly refined and now market as Generation Four (G4) digital technology.

    Key Advantages to ClientsFor sit-down restaurants, Curtis equipment offers pre-set recipes, and the ability to program customized brews. Popular national chains have thus been able to develop special signature flavors to complement their menu and attract a more discerning clientele.

    The challenge for convenient stores is maintaining both high quality and appropriate volume all day via a basic, repeatable operation manageable by all skill levels. Enter Curtiss Primo Cappuccino Specialty Drink Machine, whose design offers fast yet tasty specialty beverages.

    Hotels, banquets and catering companies usually brew coffee in the kitchen, then move and keep it hot and fresh, often for extended periods. The Curtis Gemini system was specifically designed to keep coffee at an ideal temperature without scorching it or destroying its flavor. Curtiss Generation Four (G4) IntelliFresh technology has taken this a step further, allowing the satellite settings to be locked in throughout the dispensing cycle, even on remote serving stands.

    Additional Information For all its customer segments, The Wilbur Curtis Company also offers some of the best service in the industryCurtis Care, along with excellent marketing and product support that includes on-machine branding, assistance with custom POP material and equipment signage, plus the willingness to modify standard equipment designs to accommodate special customer requests and installations.

    Company ProfileCurtis

    10

  • The Original Green Coffee Sleeve. Comes in 100% Recycled Natural Kraft or White . Can be custom printed with your design.

    COMPANY NAMEJava Jacket

    CONTACT(800) 208-4128www.javajacket.com

    Beverage Dispensing Equipment, Paper Products, Private Label, Sleeves

    Who is Java Jacket?

    In the Fall of 1991, Jay Sorensen invented the original recycled, best insulating coffee cup sleeve on the market. While leaving a local coffee drive-thru while taking his daughter to school, Jay dropped a cup of hot coffee in his lap because the paper cup was too hot. That got him thinking there must be a better way to get your Joe on the go.

    The Sorensens house became company headquarters. The Sorensens went after their dream by selling to local coffee shops out of the back of their car. Sales percolated quickly after Jay and his wife Colleen went to their first coffee trade show in Seattle.

    The family run business has now sold over four billion cup sleeves by putting our customers comfort and satisfaction first. We sell to the corner espresso stand, as well as some of the biggest coffee chains.

    We strongly believe in giving back to the community.

    Key Products

    Java Jacket offers both stock printed and custom printed cup sleeves. White or natural paper, 12-20 oz or 8 oz. Java Jackets, we are your one stop shop for all things cup sleeve related! We offer up to 4 color printing on our white or natural paper and up to 6 colors on our claycoat paper..

    The Java Jacket can be used to advertise, promote or communicate on many levels. Name branding, co-branding, websites, codes, coupons and even punch cards can all be utilized on a Java Jacket.

    Although the Java Jacket is considered a disposable item it can be re-used with care. Therefore punch cards are a good way to encourage customers to retain them.

    Our new Java Jacket, Eco II Jacket, uses less paper is ecologically friendly and economically beneficial. The Eco II Java Jacket is a new, slimmer and more affordable Java Jacket. Available in our Scatter Cup pattern or for custom printing.

    Greatest StrengthsA distinctive experience when using our product is the feel from the embossed patented design. The embossing helps to grip the cup as well as insulate your hand from the hot beverage. The cost benefit in using Java Jackets is that they are less expensive than double cupping and they give you the option to use them in comparison to double walled cups. In regards to custom printing they can be used to market your business in addition to name branding.We use ecologically friendly paper, glue and inks in making our Java Jackets. Upon request we also offer 100% recycled natural and white paper. Industry Contributions Java Jacket continues to manufacture and distribute their unique products to an expanding market. Licensing protects Java Jacket from immitators, as well as making it possible for other businesses to develop their own personalized Java Jackets.

    By eliminating double cupping and other excessive paper waste, Java Jacket is proud to be environmentally conscious. We have always been green and will continue to be greenours are the greenest jacket on the planet. Java Jackets are 100% recyclable and 100% post-consumer products. Also, our products are grown and manufactured in North America, with either Canadian or U.S. labor. We are very proud of that.

    Key Advantages to Clients

    SATISFACTION GUARANTEEDJava Jacket aims to bring the best sleeves to you at affordable prices. When we make you happy, that makes us happy!

    ENVIRONMENTALLY FRIENDLYBy eliminating double cupping and other excessive paper waste, Java Jacket is proud to be environmentally conscious.

    RECYCLABLEWe take our impact on the environment very seriously. Thats why we emphasize using recyclable/compostable, post-consumer paper.

    QUALITIES & USESJava Jackets are the best insulating cup sleeve on the market, with two different sizes available. The waffle texture provides gripability.

    CUSTOM PRINTINGAside from our available stock prints, Java Jacket offers custom printing. We offer up to 4 color printing on our white or natural paper and up to 6 colors on our claycoat paper..

    SAME DAY SHIPPINGWe offer same day shipping as well as the option to use your own shipper. Cant hang on to that many Java Jackets? Six month storage is available.

    Company ProfileJava Jacket

    11

  • COMPANY NAMEManitowic Ice

    CONTACT(800) 545-5720 www.manitowocice.com

    Ice Machines & Equipment

    Americas #1 Selling Ice MachineManitowoc Ice

    Manitowoc Ice has built its reputation on developing the most innovative and reliable ice solutions for the foodservice industrysolutions youll find nowhere else. And with one of the largest ENERGY STAR portfolios in the industry, our ice machines are not only dependable but they are also energy efficient. No one knows ice better than Manitowoc, which is why we have become Americas number one selling ice machine.

    Recognized as an industry leader, Manitowoc ice machines have been singled out with numerous awards of distinction. For the past 12 consecutive years our ice machines have been voted Best in Class based on a survey conducted by Foodservice Equipment & Supplies (FE&S) magazine involving the operator, consultant and dealer communities within the foodservice industry. When it comes to engineering and design, the Indigo was recently recognized with a gold level Dealer Design Award from The News Magazine whose readers include the refrigeration service contractors. And, for technology and innovation, the Indigo received the restaurant industrys coveted National Restaurant Association (NRA) KI Innovations Award.

    We offer one of the largest portfolios of ice machines in the foodservice industry. Whatever your ice needs are, we have the solution.

    When deciding which ice machine to choose, there are two major factors to consider: which ice shape you need and how much ice you require per day. Manitowoc offers Half Dice, Dice, Regular, Tubular, Nugget, Flake, Crushed and Gourmet ice

    in production capacities ranging from 53 lbs. (24 kg) to 3,300 lbs. (1,497 kg) of ice per day.

    With so many choices available, weve made the process easier with our online ice machine calculator. Available 24/7 on the Manitowoc Ice website, the calculator makes it fast and easy to narrow down your ice machine selection. Go to www.manitowocice.com/icecalc

    Manitowoc Ice offers unmatched customer satisfaction with our turn-key installation and startup programs and a worldwide network of dedicated expert service technicians. Our programs ensure that your ice machine is installed and started properly, your staff is thoroughly trained on its operation, and customized maintenance programs are available. These programs provide a superior ownership experience and help to extend product longevity.

    NEO: The everywhere you need ice machine.Manitowocs newest ice machine - NEO - is an all-in-one, undercounter ice making and storage solution that provides a new level of performance, intelligence and convenience, as it meets your demand for ice. Perfect for restaurants, bars, cafs, coffee shops, stadium boxes and offices NEO delivers the ice you needwhere and when you need it.

    PerformanceNEO offers up to 33 lbs more ice production within the same footprint of our existing models over a 24-hour period. Extra ice production helps operators cover spikes in demand throughout the day. NEO outperforms in energy conservation too. All of the NEO air-cooled models meet or exceed ENERGY STAR V2.0 qualifications. That represents a 100% increase over Manitowocs existing undercounter offering. With 10% less energy consumption and 22% less water usage, adds up over time, which is money that can be put back into an owners business.

    Reliability has also been designed into NEO. A robust cabinet structure, time-tested and proven vertical evaporators (exclusive to Manitowoc) and well thought out modular construction for easy service and maintenance. For further operational piece of mind, this new platform has passed numerous, rigorous testing protocolssetting a new standard of performance in an undercounter ice machine.

    IntelligenceManitowocs NEO is the first undercounter ice machine to offer operators feedback and vital performance and operational information at a glance. Universally recognizable display icons/buttons speak your language, whatever language you speak. These icons are located on the front of the machine and are illuminated by long-life LED indicator lights. Indicators include: Power, Delay, Cleaning, Bin Full and Service. The keypad placement is ideal for viewing and easy actuation no bending required.

    ConvenienceIn addition to performance and intelligence, Manitowoc NEO undercounter ice machines provide operators a new level of product features tested in both the lab and the field. Manitowoc has put an emphasis on and delivered a better standard of clean ability, ergonomics, sanitation and serviceability.

    The simplified food-zone is easy-to-clean with rounded corners and the relocation of key components outside the food zone. Thoughtful features like the use of thumbscrews to access components for faster cleaning without the need for tools. New exterior panels that are easy to clean and finger print proof. Finally, a new scoop design features a full comfort grip handle and two scoop holder locations (left or right side) just inside the bin, above the ice, for quick and easy storage and access.

    When it comes to service, NEO embodies the best design principles along with modular construction to make servicing the machine easier and much quicker than ever before.

    Company ProfileManitowoc Ice

    12

  • RealCup single serve capsules have a unique filter design that delivers full flavor, as more of what you love about coffee flows into your cup.

    COMPANY NAMEMother Parkers Tea & Coffee

    CONTACT(905) 279-9100www.realcup.com

    Coffee / Tea / Hot Beverages,Single-Serve Capsules

    Who is RealCup?

    RealCup is a new entrant in the single-serve capsule hot beverage market. RealCup capsules use a patented filter material to deliver a full-bodied beverage experience.

    RealCup capsules are 100% compatible with Keurig K-Cup single-serve brewers (not affiliated with K-Cup or Keurig Inc.).

    RealCup capsules are available to consumer in a variety of coffee and tea blends on select e-tailers and at select retail outlets in Canada. The RealCup brand is also available to Office Coffee Services and Foodservice providers across North America.

    RealCup is a trademark of Mother Parkers Tea & Coffee, one of the largest coffee and tea manufacturers in North America. The Company combines state-of-the-art technology and new product innovation with its 100-year history of quality and service excellence to deliver an exceptional beverage experience in mainstream and specialty coffee, tea and other beverages.

    Key ProductsThe RealCup portfolio includes a wide variety of high-quality single-serve coffees and teas that meet all consumer taste profiles.

    Brown Gold 100% Single Origin CoffeeWe believe that when you start with single origin beans, youd be crazy to blend away the flavor. They each deserve to be celebrated! Brown Gold coffees are 100% single origin, featuring pure, unique roasts from Brazil, Colombia, Costa Rica, Ethiopia or Peru. Nothing added. Nothing taken away. The result is unsurpassed taste from each coffee origin, now available in a single serve capsule.

    Martinson Coffee An authentic New York Coffee Legend A Cup of Joe. Its a phrase that represents a tasty mug of hearty coffee. But where did it come from? Many tie it to Joe Martinson. Joe came to NYC in the late 1800s. A coffee lover himself, young Joe would select beans right from the docking ships and roast

    them in his mothers kitchen. Joes coffee became the talk of the neighborhood. As he began selling the freshly roasted whole beans from a pushcart, coffee lovers would flock from all around. Soon Joe bought a small factory and sold his premium coffee to hotels and restaurants. The aroma from his factory, along with Joes equally irresistible charm, gave Martinson its reputation. The Martinson tradition continues today. No other coffee is roasted and blended with the same time-honored commitment to fresh, full-bodied flavor that made Joe Martinson a legend. For coffee as bold and robust as its founder, enjoy a true Cup of Joe, now available in RealCup single serve capsules in Breakfast Blend, Dark Roast, Donut Shop Blend, French Roast, Hazelnut, and House Blend.

    Marley Coffee Marley Coffee is a sustainably grown, ethically farmed and artisan roasted gourmet coffee that is now available in RealCup capsules. The portfolio includes Talkin Blues - the 100% Jamaican Blue Mountain roast of beans that come directly from the Marley family estate in Jamaica. Other Marley Coffee roasts available in RealCup capsules are: Get Up, Stand Up (light roast), One Love 100% Ethiopia Yirgacheffe (medium); and Lively Up 5 Bean Espresso (medium dark).All Marley Coffee products live up to the Rastafari standards of ITAL, standing for all things Pure, True and Vital.

    Higgins&Burke Specialty TeaHiggins&Burke teas are blended from hand-picked, high-grown tea leaves to deliver premium quality, bold flavor and enhanced antioxidant

    content. Naturally beautiful and blended to perfection, Higgins & Burke teas ensure genuine flavor in every cup. Now available in RealCupTM single serve capsules in Orange Pekoe, English Breakfast, Earl Grey, Green Tea with Lemongrass, Peppermint, Chai and Chamomile with Mint & Lemongrass.

    Greatest Strengths

    RealCup delivers what consumers expect from a great cup of coffee or tea in a single serve cup: convenience, quality and full flavor. The state-of-the-art manufacturing process and unique, patented filter material and technology in RealCup capsules are what set it apart in the single serve coffee market. The material allows more flavor elements to flow into the cup during the brewing process. This delivers a full-flavored cup of coffee or tea.

    Key Advantages to ClientsRealCup offers a wide variety of coffees and teas, with mainstream, premium and super premium coffees and specialty teas.

    RealCup capsules are 100% K-Cup brewer compatible (not affiliated with K-Cup or Keurig Inc.).

    RealCup is dedicated to providing the highest quality and consistency in single-serve coffee. RealCup leverages Mother Parkers industry-leading commodity expertise to source green coffee and develop excellent blends. Our extensive production facilities are world-class operations and are SQF certified.

    Additional InformationFor more information, call RealCup at 905-279-9100 or email [email protected].

    Taste the full flavor of RealCup at NAMA 2013Booth # 436

    Company ProfileRealCup

    13

  • By offering functional drinkware with great designs we make it easy for our customers to adopt a more sustainable lifestyle and look great doing it.

    COMPANY NAMEVessel Drinkware

    CONTACT(855) 883-7735www.vesseldrinkware.com

    Coffee House Products, Distributor-Coffee Related Products, Private Label, Retail Merchandise, Travel Mug

    Who is oneVessel?

    Everyone on our team shares a passion for understanding our wholesale and retail customers. Each piece of art is carefully developed to speak to specific areas of our customer base. Our internal culture is hard working, humorous, and WOW do we ever love our company potlucks!

    Key ProductsWe offer a full spectrum of travel drinkware that expresses elements of personality and modern design. Our best-selling body styles include our double-walled acrylic tumblers, glass travel mug complete with a strainer for coffee, or tea; and our complete line of vacuum insulated reusable mugs.

    We offer reusable travel drinkware that expresses modern designs that you will identify with and want to bring with you wherever you go!

    Greatest StrengthsColorful and convenient, our reusable drinkware features lifestyle driven artwork to capture the core element of your customer base. We make it easy to promote your business with low order minimums which makes it affordable to try out a variety of different designs and body styles. We offer co-branding and pre-decorated programs with a quick turnaround from our in-house art department. Every oneVessel product is printed domestically*, BPA-free and with inks free of lead and other heavy metals.

    We are constantly listening to our customers feedback and developing our line to meet their needs. After many customer requests we have expanded to offer our logo and co-branded services on apparel as well. We are thrilled to be expanding our designs onto even more products!

    Industry ContributionsOur predecorated program allows our customers even more space to build a drinkware program. It affords them the opportunity to offer customers decorated reusable drinkware without the high cost of setups. It is the most efficient way to offer a broad selection! We make it easy and affordable for even the smallest coffee houses to build their brand.

    Key Advantages to ClientsOur infrastructure and team are at your disposal. We offer the most scalable program available in the industry with very fast turnaround times. For the smallest coffeeshop that can carry 24 pieces or less on the shelf, we offer our pre-decorated program. We encourage our customers who have a smaller retail space to order a mix of logo pieces and redecorated on a variety of body styles. This helps keep their retail space interesting and product moving year round! Customers who implement/utilize our co-branded and pre-decorated programs typically order 4-6 times per year, as opposed to our logo only customers who on average order once or twice per year. Our deep domestic inventories allow us to react quickly to larger customers 10,000 piece orders. We can also accommodate those customers who require a complete custom job, overseas production, and a tight timeline. Just let us know what you need.

    Working closely with our customers to develop a co-branded program tailored specifically for them is one of our all-time favorite things to do. Luckily, we get to do this quite a bit. We work to gain a clear understanding for our customers culture and customer base. We use this knowledge to work with our buyers to create the most appropriate and salable retail merchandise programs.

    Additional InformationWeve just released our springtime collection that features designs bursting with bright hues! Youll find playful designs on an array of acrylic, ceramic, glass and stainless steel drinkware.

    This year, we are introducing quite a few new items including our new INFUSE tumbler. Its a doublewall acrylic tumbler featuring an infuser to house your favorite fruit inclusions. This piece will do great with our grocery partners, but think about all of the potential opportunity it could offer to our coffeehouse customers. How many of your customers would love some fresh cut strawberries, peaches or lemons to flavor their water throughout the day? Why not use this piece to expand your menu?

    Weve also just introduced our new double wall glass handled mug which has been received with rave reviews. There is something so naturally wonderful about drinking out of glass.

    Finally, we have our all-new redesigned double wall glass tumbler with a removable strainer. Some use it for coffee, others use it for tea. You can add whatever drink inclusions you want! Whatever you use it for it is sure to quickly become one of your all-time favorite travel mugs.

    Company ProfileoneVessel/Vessel Drinkware

    *with the exception of spec orders manufactured in China

    14

  • Daterra means from the earth in Portuguese, and it is from there that we cultivate with respect to the environment, techonolgy and good people,high quality green coffee beans to be consumed all over the globe.

    COMPANY NAMEDaterra Coffee

    CONTACT+55 19 3728-8304www.daterracoffee.com.br

    Coffee Producer/Grower, Green Coffee Exporter

    Who is Daterra Coffee?

    Daterra is a coffee grower and exporter best known for its innovative research, its respect for the environment and its high quality coffee.

    Daterras plantations are located in the Cerrado region (State of Minas Gerais) and in the Mogiana region (State of So Paulo), in Brazil.

    Key Products In partnership with IAC (Agronomic Institute of Campinas) and Illycaf Daterra has carried out extensive research to elect Arabica varieties yielding the best cup.

    Daterras research into the characteristics of each variety, aiming for the perfect blend, puts it ahead of competition due to a wide coffee menu that meets customers demands for coffee attributes.

    In the Coffee Laboratory, trained cuppers participate in daily sessions to tailor the best blend for the ideal espresso or drip coffee in order to offer roasters simply the best.

    Greatest Strengths The Penta System is a set of technological procedures developed by Daterra engineers to ensure quality consistency. Penta System was based on the 6 Sigma and Total Quality Program. The rigid inspections of the beans yield superb coffees.

    The most important output of the system is the quality. Every stage of this unique processing system has been designed to select only the coffee beans that match the high quality window of Daterra. From picking to shipping, only the perfect beans remain in the process.

    Planting, harvesting, drying, sorting and packaging are the five stages of the system that eliminates all defects and guarantees outstanding quality control.

    SustainabilityBy continuously searching the best technological alternatives, and through researches for a sustainable agriculture, we have reached positive results and ecologically effective practices. Daterra was Brazils first sustainable coffee farm.

    Certifications- Rainforest Alliance: Sustainable Agriculture Network Seal

    - PEA by Esalq: Program for Environmental Adequacy

    - ISO 14001: Environmental Management System

    - IBD Organic

    Industry Contributions Penta Pack is an outstanding package for excellent green coffees. It consists of a carton box with two foiled bags inside. The content of the bag goes through vaccum and inert gases insertion. It is extremely easy to handle and it has proved to keep and in some cases to improve - coffee quality for over 3 years storage.

    Developed by Daterra the Penta Pack is patented internationally. It was used to ship Brazils Cup of Excellence winner lots in 2006 and 2008.

    The program for Environmental Adequacy (PEA) by the Luiz de Queiroz University was the very first environmental certification accredited to Daterra. It was an initiative by Deterra to re-build the area flora. PEA was created first as a program and now it is a certification for many other farms

    Daterra was the first coffee producer certified with ISO 14001. It specifies the tangible requirements for an environmental management system. It is applied to those environmental aspects over which the organization has control and upon which it is expected to exert constructive influence.

    The first Brazilian Rainforest Alliance certified Farm was Daterra in 2003. In 2011, the Rainforest Alliance and Sustainable Agriculture Network (SAN) considered it the first South Americas

    Climate Friendly Farm. Besides meeting SANs sustainability standards, Daterra took additional steps to mitigate climate change and adapt to its impacts.

    Key Advantages to Clients

    Top-Quality Coffee: Daterra connects coffee growing tradition with modern cultivation techniques.

    Uniform Roasting: As a result of the Penta process, beans are completely homogeneous. Roasting is made easier, more reliable and less expensive.

    Traceable Estate Origins: Daterras single origin coffee benefits from its especially designed traceability system. Customers can track down their lots whenever they want to.

    Roaster Designed Products: Daterra can meet customers demands for coffee attributes. It has total control over a wide data on acidity, sweetness, body, and aroma of each lot.

    Storage Cost Reduction: As roasters get their Daterra coffee blended according to their needs, costly storage is done away with.

    Reliable Partnerships: Daterra can assure roaster of its products quality, delivery deadlines, available volume and after-sales assistance. The roaster is welcomed to visit Daterras farms.

    Awards and Recognition

    - Cup of Excellence finalist in 2001- Best coffee from Brazil on the cupping for Quality by Rainforest Alliance in 2005 and 2008

    - Espresso Blend used by World Barista Champion Troels Poulsen in 2005

    - Espresso Blend used by World Barista Champion Klaus Thomsen in 2006

    - Sustainable farm model by IllyCaf in 2008- Four out of the six WBC finalists used Daterra coffee in their blends in 2008

    - Syphon blend used by World Syphonist Champion Chizuru Motokawa in 2010

    - First verified Farm for its compliance with the Sustainable Agriculture Network Climate Module in South America

    Company ProfileDaterra Coffee

    15

  • COMPANY NAMECoffee Shop Manager

    CONTACT(866) 447-0033www.coffeeshopmanager.com

    Computers Systems- Hardware and Supplies, Kiosks- Self-Ordering, Loyalty Cards, POS

    Who is Coffee Shop Manager?

    Coffee Shop Manager is a leader in coffee shop technology. Developed and maintained by professionals that live and breathe coffee, Coffee Shop Manager offers a set of tools that can help keep your coffee shop running smoothly and profitably.

    First launched in 2001, Coffee Shop Manager was developed in Redmond, Washington, the heart of the software and coffee industries. Our solutions have been serving the needs of the specialty coffee industry and selected serve environments ever since with customers in all fifty states. In 2012, we joined Granbury Restaurant Solutions, an innovative technology firm specializing in restaurant systems. With the stable backing of Granbury, we are able to offer our clients leading edge products to revolutionize all aspects of your business. We are constantly innovating in an ever popular market, ensuring that our customers will always get the latest innovations in the specialty coffee retail world.

    Key ProductsCoffee Shop Manager is a point of sale system tailored to the needs of the specialty coffee industry, while still being versatile enough to work with a variety of different stores, from ice cream to pizza. Running on traditional or tablet-based hardware, Coffee Shop Manager offers our customizable Espresso Builder ordering feature, no-fee prepaid and gift cards, employee management, inventory tracking and reporting.

    Our mobile ordering apps and graphical online ordering systems let coffee shops offer their customers convenient ordering on-the-go.

    Self-serve ipad kiosks are another way for customers to bypass the line. All are fully integrated into the POS system.

    Our innovative customer loyalty solution combines rewards and pre-paid cards with outbound marketing via e-mail or text message, to keep in touch with customers and remind them to return.

    Tied in with social media, this powerful loyalty program can help attract new clients as well.

    Greatest StrengthsCoffee Shop Manager has several advantages that make sense for any coffee shop:

    Our dedication to coffee is easy to see in the specialized features that make our technology work for coffee retailers

    Our easy, Espresso Builder drink ordering process gives you complete control over the order but is simple and quick.

    Strong management tools and reports help to simplify your daily tasks.

    Our completely integrated total solution helps you put technology to work for your customer and your staffall of it works together.

    Our strong support team is there to take care of our customers and help ensure your success with the technology you choose.

    Industry ContributionsAt Coffee Shop Manager, we believe in supporting our industry. Thats why Coffee Shop Manager is a Gold Sponsor of CoffeeFest and also a supporter of the Specialty Coffee Association of America. We also proudly sponsor the American Barista School and the Midwest Barista School, which helps train many industry personnel.

    Key Advantages to ClientsCoffee Shop Manager offers technology solutions that offer our clients a solid return on investment.

    Increased order accuracy reduces costs, improves cash collection and improves customer satisfaction

    Reduced labor costs by improving the efficiency of order taking and management tasks.

    Increase customer satisfaction, frequency and ticket averages through our customer-facing self serve technologies, our powerful mobile applications, and our innovative customer rewards solutions.

    Reduce processing fees with no-fee prepaid / gift card solutions.

    Company ProfileCoffee Shop Manager

    Coffee Shop Manager Point-of-Sale is designed specifically for coffee shops. Great features make CSM the perfect business partner for your shop.

    16

  • ... the Difference is in the Detail.

    COMPANY NAMEDiedrich Manufacturing, Inc.

    CONTACT(208) 263-1276www.diedrichroasters.com

    Roasting Equipment & Supplies, Training Resources

    Who is Diedrich Manufacturing?

    The Diedrich family has been involved in the coffee trade for three generations. From a coffee farm in Guatemala to the chain of Diedrich Coffee Roasteries to the building of coffee-related machinery, coffee has been a part of the Diedrich family culture for a long time.

    In search of a cleaner more efficient roasting medium Diedrich Manufacturing pioneered the use of infrared burners over 30 years ago. On the average the Diedrich roasters are 50% more efficient than any other compatibly sized roaster with a far cleaner roasting medium.

    In our efforts to refine the roasting process, Diedrich developed a unique roasting medium utilizing a combination of infrared burners and heat exchanger to produce clean and an extremely controllable roasting medium.

    Key ProductsDiedrich offers two lines of roasters: The commercial CR-Series and the smaller IR-Series. Both lines of roasters, which both use unique heat-exchangers to provide thermally stable, clean, hot air. This technique minimizes the negative effects of contaminated burner gases on coffee. Another added benefit is clean burning and fuel efficiencythe roasters use 50% less gas than any other coffee roaster of a comparable hourly capacity.

    Other advantages of Diedrich roasters is consistent flavor profiles, superb cupping quality, the ease of cleaning and services and reduced operation costs.

    IR-Series RoastersThis is Diedrichs line of In-Store Roasters compliment the ambiance of your store. The IR-Series includes roasters with the capacity ranges of 2.5kg, 5kg or 12kg.

    CR-Series RoastersDiedrichs CR Series industrial Roasting Systems evolved from more than 47 years of building roasters. The Diedrich CR Roasting Systems have many unique features, including variable roasting and cooling air control,variable drum speed control, and much more.

    The CR-Series includes roasters with the capacity ranges of 25kg, 50kg, 70kg, 140kg, 210kg or 280kg.

    Industry ContributionsStephan Diedrich had the foresight to realize the potential this clean and efficient new burner technology could have in roasting coffee. Using clean hot air, the Diedrich roasters reduce the negative effects that the contaminated burner gases have on the complex chemistry of coffee. Industries now search for eco-friendly alternatives for production, but Diedrich was way ahead of its time.

    Diedrich also offers many service programs to accommodate various types of Diedrich equipment owners. These services include:

    OSIOn-Site Installation

    OSTOn-Site Training: Having a Diedrich Trainer at your facility for 2 days optimizes your time and expense while gaining the most out of our roasting experience.

    OSMOn-Site Maintenance: A schedule of planned maintenance actions aimed at the prevention of breakdowns and failures.

    Corporate Educational Training Seminars: Diedrich offers Introduction to Roasting and Intermediate Coffee Roasting courses.

    Annual Extended Warranty & Tech Support: Diedrich now offers warranty programs to accommodate various types of Diedrich equipment owners.

    Pay Per Incident--Technical or Roasting Support: Diedrich offers customers whos warranty has lapsed with immediate Technical Support.

    Other services Diedrich offers are: Engineering Design Services, Project Management Services and Roast Profile Development. Please call for more information!

    Roasting CoursesDiedrich is dedicated to the success of their customers and passionate about coffee. That is how

    Stephan Diedrich has attracted both national and international acclaim for over three decades conducting information-packed coffee roasting courses. A combination of lecture and hands-on instruction for developing the perfect roast. From the purchase of green beans to cupping, Stephans expertise leads attendees through the roast profile development from start to finish. Diedrich offers coffe roasting courses, profile Roasting Courses and Roasting Methods and Techniques.

    Key Advantages to ClientsWhile saving on energy and labor costs with the Diedrich Roasters, you can consistently provide your customers the highest quality coffee at a reduced cost, delivering an important competitive advantage.

    Company ProfileDiedrich Manufacturing, Inc.

    17

  • Helping clients improve the quality of their coffee and their bottom line profits.

    COMPANY NAMEInternational Coffee Consulting

    CONTACT(818) 347-1378www.intlcoffeeconsulting.com

    Consulting Services, Education/Research Facility, Training Resources

    Who is International Coffee Consulting?

    I nternational Coffee Consulting is a resource for the coffee industry to implement, enhance and embrace quality improvements. Starting at the tree and ending with the consumer, ICC demonstrates how improving quality will improve profits.

    ICC was founded when Rocky Rhodes sold his roasting company of 13 years and started teaching Q-Grader Certification classes. These classes exposed him to areas of the industry with which he had little familiarity. Now with a new breadth of knowledge, ICC offers services to farmers and baristas alike.

    Clients began to call requesting unique and specialized knowledge to solve business issues. Perhaps one of the more unique cases had to do with a high-end hot cup manufacturer. They had a desire to reach the wholesale roaster and sell the cups to, and through, them. ICC took a list of nearly 1000 roasters across the US and segmented them into several different categories. Within the categories were breakdown by customer make-up and were put in a grid to identify highest value prospects. By using this grid and the segmented and cleaned list of roasters they were able to save thousands of dollars in lost sales time. It also increased sales for this company in this segment very quickly.

    Key ProductsConsulting services and training are the core of what ICC provides. Services are as pinpoint as assisting in sales of specific products to the industry and as broad as overall process improvement in a roasting plant.

    Greatest StrengthsICCs ability to work in all aspects of the industry both domestic and internationally make them a valuable ally for any business in the coffee industry. Years of experience in all facets of the supply chain give ICC a unique perspective their clients business needs.

    Industry ContributionsICC founder Rocky Rhodes is heavily involved in the coffee industry. He has published over 20 articles, assisted both SCAA and Coffee Quality Institute in class development and is a frequent Coffee Corps volunteer.

    Additional InformationICC has helped many companies build their businesses through a focus on a quality product and selling to the upper end of the market that appreciates that quality.

    ICCs client base currently resides in the USA, Korea, Taiwan, China, Kenya, Rwanda and Indonesia. Projects in these countries are divided into two distinct categories:

    1) General Training. ICC offers Q-Grader Certification, R-Grader Certification and Roaster Certification classes. Classes are given both as open enrollment and private company events.

    The core training offerings for ICC have been the Q-Grader and R-Grader certification courses. They have been given over15 times, in four countries. ICC founder, Rocky Rhodes, assisted in

    developing parts of Roaster Certification courses as well as the Q-Grader course work. These classes have been given as part of a large government contracts, for profit at commercial labs and even to private groups.

    ICC also provides company specific training such as blending, roasting, and retail management systems.

    2) Consulting. ICC has been involved with companies trying to export, import, wholesale, retail and market products. Other services include business model review and streamlining, lab certification and target marketing within the industry.

    Clients cover a vast array of industry segments including:

    Green Coffee Exporters Green Coffee Importers Roasters Wholesale Roasters Retail Hot Beverage cup Manufacturers Teaching Laboratories Trade Associations (Foreign and Domestic) Coffee Quality Institute

    ICC couples the years of business experience with years of coffee experience to be able to offer clients methods for improving quality but also to sell those products to a discerning marketplace.

    Company ProfileInternational Coffee Consulting

    18

  • DYNAMIK creates one-of-a kind custom caf solutions around your coffee, tea, wine and food menu, customer, location, and business goals.

    COMPANY NAMEDynamik Space

    CONTACT(206) 686-2525www.dynamikspace.com

    Ad Agency/Marketing/PR Services/Publication, Consulting Services, Design/Furnishings, Restaurant/Foodservice

    Who is The Dynamik Group?

    DYNAMIK was started in 2000 as a full service group of brand strategists and consultants, space planners and architects, graphic designers and marketing experts, and space construction craftsman.

    Our services start with a consultation where we work with you to identify your process and needs. From small, large, launching, or re-launching a caf, we scale to your needs.

    Key Products

    Workbooks, Speaking, & Consultation- 10 Tips Workbooks- Jumpstarting your Caf, Restaurant, or Quick Serve to Success

    - Initial Consultation- Roadmap & Outline of Goals- Pre-Lease Feasibility- Site Selection & Review- Strategic Branding- Customer & Competitive Analysis- Business Plan Review- Projections- Single Unit & Roll-out- Kitchen & MEP- Menu & Recipe Analysis

    Branding & Identity- Branding & Identity- Packaging Design- Graphic & Signage Design- Menu Layout & Design- Identity Design- Brand Guidelines

    Planning & Design- Space & Store Planning - Equipment Planning- Interior & Architectural Design- Fixture & Furniture Design- Lighting Design- 3-D Experience Design- Custom Product Design

    Permitting- Health & Liquor Permits- Building Dept. Permit- Budget & Schedule- Review & Strategize- Pre-Construction Budgeting- Material Sourcing- MEP Coordination

    Construction- Project Management- Budget & Schedule Greatest StrengthsAt DYNAMIK we believe in the power of providing you the brand expertise you need to open a unique cafe, on budget, and on time. We believe that creating one-of-a-kind experiences is the only way of thinking! Our diverse in-house expertise in feasibility, branding, design, menu development, layout, permitting, and construction with a hands-on approach to everything we do and attention to detail makes us the number one choice for cafes looking to be successful.

    We provide an initial consultation and discussion complimentary. We at DYNAMIK want to learn more about you and your caf vision, at the same providing you the expertise and input to guide your next steps.

    Industry ContributionsFCSI (Food Consultants Society, Senior Associate)

    Speaking at Coffeefest and Washington Restaurant Association on 10 Tips to Opening a Successful Caf Before you Sign a Lease

    Cafes are unique spaces filled with the activity of coffee or tea making and community gathering. The smells, sights, and sounds are familiar to everyone. We created our Cafe Jumpstart 10 Tips Book as a way to provide simple reminders to you, the cafe entrepreneur, of all the things you should know before you sign a lease. All of these tips in our workbook should be planned and considered before committing to a space and opening your business. A successful cafe is one that is both well planned and keeps the customer coming back again and again.

    DYNAMIKs expertise and background as a licensed architect and general contractor as well as a branding expert and feasibility analyst on many new and existing concepts around the world provides a unique glimpse into the world of a cafe start-up.

    The idea behind our Jumpstart 10 Tips Books is to provide everyone with the tools to understand the relation between business, design, brand and identity, construction and success!

    We call this the business of experience.

    Key Advantages to ClientsDYNAMIK is a one-point source for expertise in feasibility, branding, space design, layout, and construction. This combined with expertise in marketing, menu and equipment flow provides clients a consistent approach to their overall project therefore,

    providing lasting solutions. Depending on your needs, we can create

    a simplified cost effect design or a complex

    multi-location roll-out.

    At DYNAMIK we believe in integrating sustainable processes, materials, and practices in every project in alignment with a clients goals for sustainability and green philosophy. Our integration and knowledge base in sustainability, energy savings, and re-use of materials is important in all projects we create.

    Additional InformationAt DYNAMIK we believe that creating experiences is the only way of thinking! It is the relationship between innovative communities, spaces, and ideas balanced with solid research, feasibility, and analysis.

    Company ProfileDynamik Space

    19

  • Pod Pack is the leading manufacturer and distributor of single cup brewing solutions for hotels, offices, and restaurants, with current focus on pods.

    COMPANY NAMEPod Pack International, LTD.

    CONTACT(225) 752-1160www.podpack.com

    Coffee/Equipment - Pods, Private Label

    Who is Pod Pack?

    Since 1996 Pod Pack has serviced the coffee industry as the largest converter of private label and national branded pods. The Company is unique in that it has chosen not to promote its own brands, but instead focus 100% of its efforts on copacking for others. The Company was started in New Orleans and moved to Baton Rouge in 2000, five years ahead of Hurricane Katrina. It also has an administrative and sales office in NJ. Over the years Pod Pack has grown its facility and has added products and services to appeal to the needs of its customer base.

    Key ProductsCurrently, Pod Pack focuses its products and services into three primary channelsRestaurants, Hotels, and Offices. The Company also expects new growth in the future from retail, C-Stores, Fast Food Restaurants, and other segments.

    The key product line for Restaurants is espresso pods. The espresso pod is a value-added product offering convenience because it eliminates the steps of grinding, dosing, and tamping the coffee prior to brewing an espresso shot. This year the Company plans to focus its efforts on more education directed towards the end-users.

    The key product for Hotels is the In-Room single cup coffee pod. The new pod brewing systems have become the best solution for eliminating the past sanitation issues

    associated with the 4-Cup coffee brewing

    systems. There are also other savings to the hotel, including lower labor costs for cleaning, lower energy costs (brewing one cup instead of four cups and no hot plate), lower costs for replacing broken carafes, lower costs for brewers, etc.

    The fastest growing product line is the OCS pod. Combined with the newly enhanced pod brewers from Bunn, Newco, and SunCana, pods can produce the highest quality coffee available for any single cup delivery system to the offices that offer variety. Pods provide the same convenience and variety as other single cup systems, but spent pods are

    compostable, which makes the pod system the most environmentally-friendly single cup brewing system available. Pod Pack plans to

    focus on the end-users in the office by

    educating them on why pods offer the best value in terms of Quality, Green, and Lower Cost. Distributors are also enjoying significantly higher margins and are now going back to private labeling and branding, which has proven to make them more unique and successful, just as it did in the past.

    Greatest StrengthsPod Packs strengths are many, but the greatest strengths come from the employees. Every day, their focus is on taking care of the Customer and giving the customer what they want. The main emphasis is on producing quality products and providing outstanding service to the customers.

    Secondly, Pod Pack believes that relationships are everything! Pod Packs past relationships were key to getting the Company off the ground back in the mid-90s. When you meet someone related to coffee, you never know when or how your paths will cross in the future. Pod Pack goes out of its way to develop new relationships and nurture current relationships that are mutually beneficial.

    Next, Pod Packs strengths come from utilizing state of the art equipment to produce the products. The Company maintains the equipment at very high standards. Over the years and depending on the demand, Pod Pack has used its own internal resources to adapt and engineer its equipment in ways that allow it to make a better product for the consumer.

    Finally, the Company strives to be The Experts in single cup brewing by constantly analyzing new technologies and building industry relationships.

    Industry ContributionsBy being the experts and leaders in the pod industry, Pod Pack focuses on developing new advanced knowledge and then sharing it with its customers.

    For example, Pod Pack was the first pod maker to determine a better design for the hotel pod used in the hospitality segment. The Company is currently offering hotel pods with the 3rd marked improvement and is working on the new 4th generation hotel pod.

    As another example, Pod Pack has worked very closely with the OCS pod brewing equipment manufacturers to determine the best pod designs and brewer settings to make the best cups of coffee. In fact, working together Pod Pack and the brewer manufacturers have determined that the new OCS pod brewing systems can hit the SCAAs Golden Cup Standard, which is an impossible task for the cartridge based brewing systems. Also, to be a complete service company for the OCS industry, Pod Pack not only offers private label pods, but also carries many different pod brewers as well as racking systems. This establishes Pod Pack as the One Stop Shop for the OCS industry.

    Finally, Pod Packs foundation business, espresso pods, offers a very convenient way to brew espresso shots. Pod pack not only makes the pods, but the Company offers all the available solutions for adapting any espresso brewer to properly brew the espresso pods.

    Key Advantages to ClientsOur customers know that they can count on Pod Pack for delivering good value. Prices may not always be the lowest, but the customers know they will receive superior quality and outstanding service. Quality and service are all that Pod Pack really has to offer to its customers. If a customer contacts Pod Pack, they can expect a timely response.

    No other single cup manufacturer offers the private label and branding solutions that Pod Pack offers. In fact, Pod Pack offers a private label solution to smaller OCS operators by only requiring a one case minimum and no upfront investment in custom materials!

    Company ProfilePod Pack International, LTD.

    hotel ocs espresso

    20

  • Rocket Man Equipment Co. is the leading provider of backpack beverage dispensers to the worldwide food service and beverage concessions industries

    COMPANY NAMERocket Man Equipment

    CONTACT(800) 921-0199 or (502) 774-1499www.rocketman.com

    Beverage, Catering Equipment and Supplies, Distributor - Coffee Related Products, Food Equipment Distributor

    Who Is Rocket Man?

    Rocket Man Equipment Co. is the leading provider of portable beverage dispensing equipment in the worldwide food service and beverage concession industries.

    Rocket Man Backpack Drink Dispensers have been consistently used to serve hot and cold beverages for both sales and sampling at the Olympic Games, FIFA World Cup of Soccer, Indy 500, Super Bowl, Walt Disney, Sea World, and countless NFL, NBA, NHL, NCAA and Major League Baseball venues in over 50 countries.

    Beverage clients include Anheuser-Busch, Heineken, Tim Hortons, Cadbury Schweppes, Coca-Cola, Dunkin Donuts, McDonalds, Nestle, Miller Brewing Co., Red Bull, Pepsi-Cola, Starbucks and Unilever.

    Key ProductsRocket Man Backpacks are ergonomically designed to sit lightly on your back without causing strain. Its unique lower lumbar system evenly distributes the weight throughout the back area and allows for easy transport of the mobile system. The inner lining of insulation keeps the beverage at whatever initial temperature it is poured in at and loses only 1 degree per hour and the hose assembly can be used ambidextrously.

    Clients may use the product in varied ways including store openings, indoor and outdoor sporting events, stadiums and sampling.

    Here is a list of our beverage dispensing backpacks:

    M1001 ROCKET MAN PLUS - used for beer and holds 3 gallons of liquid and comes with a refillable CO2 cylinder and regulator.

    M1002 ROCKET MAN BACKPACK - used for non-carbonated beverages such as coffee, tea, hot chocolate, water and holds 2.5 gallons.

    M2001 ROCKET MAN MINIPAK - used for shooters in bars.

    M3001 ROCKET MAN CANPAK - used for bottles and cans. Holds up to 36 cans or bottles from 6 to 16 ounces.

    M4002 ROCKET MAN JUNIOR - used for non-carbonated beverages and holds 1.3 gallons.

    Greatest Strengths Drink sales are one of the most profitable businesses in the world with high volumes and low cost of preparation. Our mobile dispensers are ideal for the sale of all types of drinks - cold or hot, carbonated and non-carbonated at sports events, concerts, fairs, parks, recreational centers, beaches, tourist attractions, commercial places, convention centers, airport terminals, railway stations and cruise ships.

    Ke