167655139-exchange-infrastructure.pdf

8/10/2019 167655139-Exchange-Infrastructure.pdf

1/8

Exchange Infrastructure (XI)

XI Scenarios

Alert Configuration in XI

By Suraj Kumar Pabbathi, PI Competency Lead, YASH Technologies

Alert:

An alert is a notification informing its recipients that a critical or very important situation has

arisen. The situation is as severe that an action must be taken immediately in order to resolve

the situation. The system recognizes the situation and sends the alert.

Alerts can be used to prevent delays in the processing of critical situations, because the time

between discovering and responding to such situations is reduced considerably.

Now we will go through the steps required for Alert Configuration,

1. Alert Classification

To be able to send different types of alerts under specific conditions, different alert

categoriesare to be defined. A category contains various properties and other

specifications that define the alerts within that category, for example expiry date, or

the escalation recipient.

Alert categories can be assigned to an alert classification. If you do not want to create a

classification on your own, you can always create categories within the default

classification folder Unclassified. However, for a better overview, it is recommendable to

create different alert classifications to group alert categories that belong to the same topic.

Procedure to Create Alert Classification,

Open the alert category/classification definition environment (transaction

ALRTCATDEF).

Ensure you are in change mode.

In the group box with the alert classifications, right-click All classifications to

open the context menu, and choose Create. Under Classification, enter a name for the classification.

Under Description, enter a description of the classification.

Save your entries.
http://help.sap.com/saphelp_erp2005vp/helpdata/en/bb/f0033c128f4a7de10000000a114084/content.htmhttp://help.sap.com/saphelp_erp2005vp/helpdata/en/bb/f0033c128f4a7de10000000a114084/content.htmhttp://help.sap.com/saphelp_erp2005vp/helpdata/en/bb/f0033c128f4a7de10000000a114084/content.htmhttp://help.sap.com/saphelp_erp2005vp/helpdata/en/bb/f0033c128f4a7de10000000a114084/content.htmhttp://help.sap.com/saphelp_erp2005vp/helpdata/en/bb/f0033c128f4a7de10000000a114084/content.htm


2/8

Go to Transaction code ALRTCATDEF and make sure that you are in change mode,

2. Alert Category

An alert category contains various properties and other specifications that define the

alertswithin that category. The category defines the conditions when a specific alert is

sent to whom.

Alert categories can be defined by applications or customers using the alert category

definition environment, which is accessed in transaction ALRTCATDEF. You can

define an alert category to suit your business requirements. When the critical situation

defined in the alert category arises, the system recognizes this and sends an alert instance

of this category to the recipients determined.

Procedure to Create Alert Category

Ensure that you are in change mode in the alert category definition environment(transaction ALRTCATDEF).

Choose Create Alert Category.

On the Propertiestab page:

In the Descript ion field, enter a description for the alert category. Choose a description that isinformative with respect to the content of the alert category. The description is language-dependent.

If required, you can select a classification in the Classif icat ion field. If you do not choose aspecific classification, the category is stored in the classification folder Unclassified. For moreinformation on classifications, seeAlert Classification.

In the Max. No. of Delsfield, specify a maximum number of times that an alert of this category isto be delivered if it is not confirmed. This refers to delivery using a communication channel otherthan to the recipients display program (UWL, application-specific program, oralert inbox).

Select Dynamic Textif the texts of the alert category cannot be defined at this stage. This refersto situations in which the texts are not known until runtime.
http://help.sap.com/saphelp_erp2005vp/helpdata/en/45/732041c877f623e10000000a155106/content.htmhttp://help.sap.com/saphelp_erp2005vp/helpdata/en/45/732041c877f623e10000000a155106/content.htmhttp://help.sap.com/saphelp_erp2005vp/helpdata/en/45/732041c877f623e10000000a155106/content.htmhttp://help.sap.com/saphelp_erp2005vp/helpdata/en/82/f1b14000eef20fe10000000a1550b0/content.htmhttp://help.sap.com/saphelp_erp2005vp/helpdata/en/82/f1b14000eef20fe10000000a1550b0/content.htmhttp://help.sap.com/saphelp_erp2005vp/helpdata/en/82/f1b14000eef20fe10000000a1550b0/content.htmhttp://help.sap.com/saphelp_erp2005vp/helpdata/en/82/f1b14000eef20fe10000000a1550b0/content.htmhttp://help.sap.com/saphelp_erp2005vp/helpdata/en/45/732041c877f623e10000000a155106/content.htm


3/8

o No translation can be performed for alerts with dynamic text. System messages can beentered manually in several languages.

In the Expiry Time in Min.field, you can enter a life span for alerts of this category if the alerts willno longer be relevant after a specific period of time. If the expiry time elapses, the alert is removedfrom the alert inbox and is no longer delivered using any other channel.

Continued...

On the Containertab page,

Define any variables that you may want to use in the short text or long text. You can alsodefine other application-specific variables, such as company code or material number. These

variables are then replaced at runtime with values from the application. It is therefore the

interface between the application that triggers the alert and the central Alert Framework.
http://saptechnical.com/Tutorials/XI/AlertConfiguration/AC2.htmhttp://saptechnical.com/Tutorials/XI/AlertConfiguration/AC2.htmhttp://saptechnical.com/Tutorials/XI/AlertConfiguration/AC2.htm


4/8

Internal Usage of the Container

The Alert Framework uses the alert container not only for the exchange of application-

specific variables, but also for the exchange of internal information. The following variables

are used for this purpose.

Name Meaning Typing

_ALERT_RECIPIENTS Recipient list type salrttrcp

_ALERT_ACTIVITIES Subsequent activities type table of salrtsacti

_ALERT_EXPIRATION Expiry date/time

(time stamp)

type timestamp

_ALERT_DYNAMIC_SHORTTEXT Short text type salrtdcatd (CHAR60)

_ALERT_DYNAMIC_LONGTEXT Long text type table of CHAR255

_EVT_OBJECT Triggering object type BORIDENT

_ALERT_LOGICAL_SYSTEM Logical system in

which the alert is

triggered

type RFCDEST


5/8

On the Short and Long Texttab page,

Enter texts for the alert category. You can include text variables referring to elements of the

alert container or system symbols. In the case of a container element, the variable must be

defined in the alert container. The entry in the text must be in the form

&&.


6/8

Continued...

Recipient Determination

Alert Management must know who the recipients of alerts of a particular category are, so thatit can inform the correct parties. There are various ways of determining the recipients of

alerts. Below you can see three ways of specifying recipients.

A system administrator determines the recipients of a particular alert category in the

definition environment (transaction ALRTCATDEF). The administrator can define individual

recipients (using Fixed Recipients) or roles (using Recipients Via User Roles). If a role isspecified, all recipients who have the assigned role receive the alerts of the category in

question.

Define Alert Rule

Define Alert Rule in RWB -> Alert Configuration

Select the our own Alert Category
http://saptechnical.com/Tutorials/XI/AlertConfiguration/AC3.htmhttp://saptechnical.com/Tutorials/XI/AlertConfiguration/AC3.htmhttp://saptechnical.com/Tutorials/XI/AlertConfiguration/AC3.htm


7/8

Click to Add Rule and activate the corresponding rule

With the above steps we are done with the Alert Configuration. Now define any Integration

process where after a Receive step include a Switch step/ fork where we can send alert to

required recipient by specifying Alert Category.

To see whether Alert has been triggered or not, Go to RWB -> ALERT INBOXand see any

mail came to the Alert Inbox or run transaction SOSTin SAP system where you will see the

details of all send requests.


8/8

167655139-exchange-infrastructure.pdf

Documents