1)emotional management

8/13/2019 1)Emotional Management

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MSB: CORPORATE TRAINING &CONSULTANCY

PRESENTS

EMOTIONAL MANAGEMENT

FACILITATED BY:

DATO DR. MAT SAAT BAKIEXECUTIVE DIRECTOR


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ASSUMPTIONS

(ABOUT THE PARTICIPANTS)

1) Doing the very best in dealing withemotion

2) Want to do better and more skillful

3) Need to be more motivated for change

4) Need to solve problems

5) Currently unsatisfied in dealing with

emotions6) Must learn new skills and behaviors to

manage emotions


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INTRODUCTION:LEVELS OF EMOTIONAL MANAGEMENT

LEVEL ONE:

Being aware of emotions, understands its nature and

consequences Being able to express emotions appropriately and

control it effectively

Being able to channel emotions so as to enhancerelationships, decision makings and levels ofsatisfaction and happiness


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LEVEL TWO:

1) Being able to understand the emotions of

others, their modes of expression andreacting to these expressionsappropriately

2) Being able to deal with both positive andnegative emotions as expressed byothers appropriately and effectively

3) Being able to negotiate emotional

conflicts in interpersonal relationships soas to increase the capacity for productiveinteractions


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IMPLICATIONS OF EMOTIONAL MANAGEMENT

The Ability

1) To understand own emotions and the emotionsof others

2) To express emotions effectively and to dealwith the emotions of others successfully

3) To develop and enhance emotional controltechniques

4) To develop strategies of emotional channelingfor effective functioning

5) To acquire specific skills in decision makingand managing interpersonal relationshipsthrough the use of emotions


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GOALS OF EMOTIONAL MANAGEMENT

1) Recognize emotions affect behavior

2) Assess emotional strengths and

weaknesses

3) Assess life experience and identify areasof change

4) Respond with emphatic understanding

5) Negotiate and resolve disagreements


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EMOTIONAL OWNERSHIPS AND

THEIR RELATIONSHIPSMINE

OURS YOURS

UNDERSTANDINGNO YES

NO

CONGRUENCY

YES

NO UNDER

NO CONG

YES-UNDER

NO-CONG

NO UNDER

YES CONG

YES UNDER

YES CONG


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EMOTIONAL MOVEMENT/DIRECTION

1) INNER VS OUTER

2) SELF VS OTHERS

3) DIRECT VS INDIRECT4) APPROPRIATELY PLACED VS

MISPLACED

5) FREE FLOATING VS FREEZING6) LATENT VS EXPLOSION


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REQUIREMENTS OF

EMOTIONAL MANAGEMENT1) Knowing ones emotions

2) Managing ones emotions

3) Motivating oneself

4) Recognizing emotion in others

5) Handling relationships

OUTCOMES

1) SELF AWARENESS: Seeing the links between

thoughts, feelings and reactions2) KNOWING: Thoughts or feelings are ruling decision

3) SEEING: The consequences of alternative choices,

and applying these insights to choices


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THE EMPHASIS OF EMOTIONAL

MANAGEMENT

THE ABILITY

1) To motivate oneself and persist in theface of frustration

2) To control impulse and delay gratification

3) To regulate ones moods and keepdistress from swamping the ability to

think4) To empathize

5) To hope


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DRAINERS ENHANCERS

SYMPATHY COMPASSIONWORRY APPRECIATION

GUILT TOLERANCE

JUDGEMENTS AGREEMENT

IRRITATION KINDNESSFRUSTATION POLITENESS

ANGER FORGIVENESS

BLAME LOVE

HOSTILITY UNDERSTANDINGARGUMENTS _______________

SARCASM _______________

CRITICSM _______________


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SUCCESS OF EMOTIONAL MANAGEMENT

Creation of positive emotionsHappiness

Appreciation

Compassion

Care

Love

POSITIVE STATEMENTS

1) Love is a requirement and not an option

2) Emotions act as an amplifiers of our thoughts,perceptions and attitudes

3) Our mental and emotional diets determine our overallenergy levels, health and well-being


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LOVE & CARE OF EMOTIONAL

MANAGEMENT

CAREOVERCARE DONT CARE

LOVE CARE

LISTEN

OVERLOOK FAULTS

VOICE SUPPORT

EFFORTS

COMMUNICATION

APPRECIATION

RECOGNITION

ENCOURAGEMENT


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___________________________________

CARE OVERCARE

RECOGNITION BURDENSOME WORRY

CLARITY ANXIETY/FEARSCONTRIBUTION INSECURITY

SUPPORT JEALOUSIES

SELF-EXPRESSION COMPARISON/PERFECTIONISMCHALLENGE OVERATTACHMENT


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JUDGEMENTAL TENDENCIES

1) Quick to criticize

2) Tendency to fault finding

3) Strong opinions about whats wrong withothers

4) Self-righteousness

5) Worse-off than others


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SECONDARY FUNCTIONS OF


1) Understand and distinguish betweenmajor emotional states

2) Work with the roots and triggers which

underlie each emotion3) Move beyond the emotion and allow it to

bring change into your life

4) Understand the rationale and intelligentbasis for emotion

5) Become your own emotional mentor

1)emotional management

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