2. corporate, business and marketing strategy

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 CRAVENS CRAVENS  PIERCY PIERCY 8/e 8/e McGraw-Hill/Irwin © 2006 The McGr aw-Hill Com anies Inc. Al l

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    CRAVENSCRAVENS

    PIERCYPIERCY

    8/e8/eMcGraw-Hill/Irwin 2006 The McGraw-Hill Com anies Inc. All

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    Chapter Two

    Corporate,Business and

    MarketingStrategy

    McGraw-Hill/Irwin 2006 The McGraw-Hill Companies, Inc., All

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    CORPORATE,

    BUSINESS ANMAR!ETIN"

    STRATE"#

    Corporate strategy

    Business and marketing

    strategy

    Marketing strategy process

    Internet strategy

    Preparing the marketing plan

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    CORPORATE,

    BUSINESS AN

    MAR!ETIN"

    STRATE"#

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    CORPORATE STRATEGY

    Deciding the Scope

    and Purpose of

    the Business

    Business

    Objectives

    Actions and

    Resources for

    Achieving

    Objectives

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    C$ARACTERISTICS

    O% SUCCESS%U&

    STRATE"# ni!ue co"petitive position

    for the co"pan#$ Activities tai%ored to strateg#$

    C%ear trade&offs and choices

    vis&'&vis co"petitors$

    Co"petitive advantage arises

    fro" fit across activities$

    Sustainabi%it# co"es fro"

    the activit# s#ste" not theparts$

    Operationa% effectiveness a

    given$Source: Michael E. Porter, What Is Strategy, !ar"ard Business #e"ie$, %o"em&er'(ecem&er )**+

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    ORGA()*AT)O(A+

    C,A(GE

    -ertica%

    Disaggregation

    )nterna%

    Redesign

    (e.

    Organi/ationa%0or"s

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    CORPORATE

    STRATE"#

    COMPONENTS 1anage"ent2s %ong&ter"

    vision for the corporatio Objectives Assets3 s4i%%s3 and

    capabi%ities Businesses in .hich the

    corporation co"petes

    Structure3 s#ste"s3 andprocesses

    Creation of va%ueSource: (a"id . Collis and Cynthia /. Montgomery, Corporate Strategy, Chicago: Ir$in, )**, ')0.

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    BUSINESS AN

    MAR!ETIN"

    STRATE"# (e"eloping the strategic plan 1or each &usiness Business and marketing strategy relationships

    Strategic marketing:2 (e"eloping a "ision a&out the markets o1 interest to

    the organi3ation, select market target strategies,setting o&4ecti"es, and de"eloping, implementing andmanaging the marketing program positioningstrategies designed to meet the "alue re5uirementso1 customers in each market target

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    1AR5ET)(G STRATEGY

    PROCESSSituation

    Ana%#sis

    1ar4eting

    Progra"Deve%op"ent

    )"p%e"enting

    and 1anaging

    1ar4eting

    Strateg#

    Designing

    1ar4eting

    Strateg#

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    MAR!ETIN"

    STRATE"#

    PROCESS

    Strategic situation analysis

    Market "ision, structure and

    analysis

    Segmenting markets

    Continuous learning a&out

    markets

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    SITUATION

    ANASIS

    1ar4et-ision3 Structure3

    and Ana%#sis

    Continuous

    +earning

    About

    1ar4ets

    Seg"enting

    1ar4ets

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    Designing 1ar4et&

    Driven Strategies

    Re%ationshipStrategies

    1ar4et Targetingand Strategic

    Positioning

    P%anningfor (e.

    Products

    MAR!ET'RI(EN

    STRATE"IES

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    Positioning Strateg# Deve%op"en

    Product

    strateg#

    Distributio

    strateg#

    Pro"otion

    strateg#

    Price

    strateg#

    1ar4et

    target

    Positioningstrateg#

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    )"p%e"enting and1anaging 1ar4et&Driven

    Strateg#

    Designing Effective

    1ar4et&Driven

    Organi/ations

    Strateg#

    )"p%e"entation

    and Contro%

    IMP&EMENTIN" AN

    MANA"IN" MAR!ET'

    RI(EN STRATE"#

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    MAR!E IN" P&AN

    OU &INE

    )$ Strategic Situation Su""ar#

    Summari3e the key points 1rom your situation analysis 6market

    analysis, segments, industry7competition8 in order to recount the

    ma4or e"ents and pro"ide in1ormation to &etter understand the

    strategies outlined in the marketing plan.

    ))$ 1ar4et&Targets and Objectives

    9he market target may &e de1ined demographically 6keycharacteristics only8, geographically, or in social7economic

    terms. Each market target should ha"e needs and $ants that di11er to

    some degree 1rom other targets. 9hese di11erences may &e $ith

    respect to types o1 products purchased, use situation, 1re5uency

    o1 purchase, and other "ariations that indicate a need to alter the positioning strategy to 1it the needs and $ants o1 each target.

    /n o&4ecti"e is a 5uanti1ied goal identi1ying $hat is epected

    $hen. It speci1ies the end results epected. 9he o&4ecti"es should

    &e $ritten 1or each target market. ;&4ecti"es should also &e

    included 1or the 1ollo$ing program components: 6)8 product,

    608 price, 6

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    )))$ Positioning State"ents

    Write statements that descri&e ho$ you $ant each market

    target to percei"e each product relati"e to competition. State the

    core concept used to position the product 6&rand8 in the eyes and mind o1 the targeted &uyer. 9he positioning statement should

    descri&e: 6)8 What criteria or &ene1its the customer considers $hen

    &uying a product along $ith the le"el o1 importance, 608 What $e

    o11er that di11erentiates our product 1rom competition, and 6

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    )-$ 1ar4et 1i6 Strateg# for Each 1ar4et Target

    A$ Product Strateg#

    Identi1y ho$ each product 1its the market target. ;ther issues

    that may &e addressed $ould &e ne$ product suggestions,ad4ustments in the mi o1 eisting products, and product

    deletion candidates.

    B$ Price Strateg#

    9he o"erall pricing strategy 6I.e., competiti"e, premium'priced,

    etc.8 should &e identi1ied along $ith a cost7&ene1it analysis i1applica&le. Identi1y $hat role you $ant price to play, i.e.,

    increase share, maintenance, etc.

    C$ Distribution Strateg#

    (escri&e speci1ic distri&ution strategies 1or each market

    target. Issues to &e addressed are intensity o1 distri&ution

    6market co"erage8, ho$ distri&ution $ill &e accomplished, and

    assistance pro"ided to distri&utors. 9he role o1 the sales 1orce

    in distri&ution strategy should also &e considered.

    D$ Pro"otion Strateg#

    Promotion strategy is used to initiate and maintain a 1lo$ o1

    communication &et$een the company and the market target.9o assist in de"eloping the communications program, the

    attri&utes or &ene1its o1 our product should &e identi1ied 1or

    each market target. !o$ our product di11ers 1rom competition

    6competiti"e ad"antage8 should &e listed. 9he sales 1orce>s

    responsi&ilities in 1ul1illing the market plan must &e integrated

    into the promotion strategy. Strategies should &e listed 1or

    6)8 personal selling, 608 ad"ertising, 6

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    E$ 1ar4eting Research

    (escri&e the market research pro&lem and the kind o1

    in1ormation needed. Include a statement $hich address

    $hy this in1ormation is needed. 9he speci1ic market

    research strategies can &e $ritten once the a&o"e t$o

    steps ha"e &een 1ollo$ed.

    -$ Coordination .ith Other Business 0unctions

    Indicate other departments71unctions that ha"e

    responsi&ilities 1or implementing the marketing plan.

    -)$ Sa%es 0orecasts and Budgets

    -))$ Contingenc# P%ans

    Indicate ho$ your plans should &e modi1ied i1 e"ents

    should occur that are di11erent 1rom those assumed

    in the plan.

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    INTERNATIONA&

    P&ANNIN" PROCESS

    Source: Philip R Cateora, International ar!etin", Ir#in, 1996$