20130221 ucd leuven_leuven

68
inleiding tot HCI erik duval dept. ComputerWetenschappen KU Leuven http://erikduval.wordpress.com 1

Upload: erik-duval

Post on 02-Jul-2015

303 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: 20130221 ucd leuven_leuven

inleiding tot HCI

erik duvaldept. ComputerWetenschappen

KU Leuvenhttp://erikduval.wordpress.com

1

Page 3: 20130221 ucd leuven_leuven

my team:Human-Computer Interaction

technology enhanced learningmusicresearchhealth3

Page 4: 20130221 ucd leuven_leuven

Vragen? Graag!

eender wanneer...

eender van waar...

met micro...

Page 5: 20130221 ucd leuven_leuven

intro...

Page 6: 20130221 ucd leuven_leuven

Bad day…

http://www.web42.com/badday/

Page 7: 20130221 ucd leuven_leuven

There is a conflict of interest in the world of software development because the people who build it are also the people who design it.If carpenters designed houses, they would certainly be easier or more interesting to build, but not necessarily better to live in. The architect, besides being trained in the art of what works and what doesn't, is an advocate for the client, for the user.

Alan Cooper. About Face, 1995(http://www.cooper.com/)

Page 8: 20130221 ucd leuven_leuven
Page 9: 20130221 ucd leuven_leuven
Page 10: 20130221 ucd leuven_leuven

Niet zo eenvoudig...

Page 12: 20130221 ucd leuven_leuven

Niet onbelangrijk…

•http://www.boston.com/campaign2000/vote/florida_voters.htm

http://www.ntk.net/nielsen2004/

Page 13: 20130221 ucd leuven_leuven

voorbeelden uit jouw leven...

• ...

Page 14: 20130221 ucd leuven_leuven

hci/chi...

Page 15: 20130221 ucd leuven_leuven

“a discipline concerned with the design evaluation and implementationof interactive computing systems for human use and with the study of major phenomena surrounding them."

ACM

Page 16: 20130221 ucd leuven_leuven
Page 17: 20130221 ucd leuven_leuven

technology

task

user

organisational & social

CHI

Page 18: 20130221 ucd leuven_leuven
Page 19: 20130221 ucd leuven_leuven

Usability

The effectiveness, efficiency, and satisfaction with which specified users achieve specified goals in particular environments

This does not mean you have to create a “dry” design or something that is only good for novices – it all depends on your goals

Page 20: 20130221 ucd leuven_leuven

http://chi2013.acm.org/

Page 21: 20130221 ucd leuven_leuven

• ACM SIGCHI

• meer dan 6000 leden

• jaarlijkse conferentie

• tijdschriften• ACM interactions

• ACM Transactions Computer-Human Interaction

• International Journal of Human-Computer Studies

• HCI bibliography

Page 22: 20130221 ucd leuven_leuven
Page 23: 20130221 ucd leuven_leuven

vuistregels

Page 24: 20130221 ucd leuven_leuven

hoe weet je dat een UI “goed” is?

Page 25: 20130221 ucd leuven_leuven

The economist – oct. 2004

http://www.economist.com/displaystory.cfm?story_id=3307363

To be truly successful, a complex technology needs to “disappear”

The real test is always the mom test

Page 26: 20130221 ucd leuven_leuven

You are not the user!

(if you are the developer)

Page 27: 20130221 ucd leuven_leuven

Four Myths

Only experts create good designsÄ experts faster, simple and effective techniques anyone can apply

We can fix the user interface at the end Ä good design is more than just user interface Ä having right features, building those features right

Good design takes too long / costs too much Ä simple and effective techniques can reduce total development time & cost (finds problems early on)

Good design is just cool graphics Ä graphics part of bigger picture of what to communicate & how

Page 28: 20130221 ucd leuven_leuven

If the user does something “wrong”, it is the fault of the

system designer!

Page 29: 20130221 ucd leuven_leuven

“logical analysis is not a good way to predict people's behavior (nor are focus groups or surveys): observation is the key”

“I caution that the time frame for adoption of new technologies is measured in decades, not the months everyone would prefer”

Donald A. Norman

Page 30: 20130221 ucd leuven_leuven

adoptie

Page 31: 20130221 ucd leuven_leuven

feat

ures

reliability, convenience

“no fuss or bother”

http://www.cs.berkeley.edu/~jfc/cs160/SP03/

Chrossing the chasm

Page 32: 20130221 ucd leuven_leuven

voorbeelden van producten opadoptie-curve?

...

Page 33: 20130221 ucd leuven_leuven

Long nose of innovation

http://www.businessweek.com/innovate/content/jan2008/id2008012_297369.htm

Page 34: 20130221 ucd leuven_leuven

history

Page 35: 20130221 ucd leuven_leuven

GUI dateert van..?

Page 36: 20130221 ucd leuven_leuven

Command Line Interface

Page 37: 20130221 ucd leuven_leuven

Nog vb?

Page 38: 20130221 ucd leuven_leuven

Grafische gebruikersinterface

Page 39: 20130221 ucd leuven_leuven

WIMP• Windows

IconsMenus, andPointing devices

• Eigenschappen

• intuitief

• consistent

• vergeven

• beschermen

• Maar niet noodzakelijk

Page 40: 20130221 ucd leuven_leuven

D. Engelbart, Augment

• Stanford Research Institute

• “Uitvinder” van muis, windows, groupware, ...

• team naar Xerox PARC

• nu: bootstrap institute

• http://www.bootstrap.org/

Page 43: 20130221 ucd leuven_leuven

Belangrijkste wet uit computerwetenschappen?

43

Page 44: 20130221 ucd leuven_leuven

Moore’s law

• ‘the number of transistors that can be placed inexpensively on an integrated circuit has doubled approximately every two years’ (1965)

• ook

• processing speed

• memory capacity

• sensors

• network capacity

• ... 44

Page 45: 20130221 ucd leuven_leuven

what does “exponential” mean?

if you fold a sheet of paper 50 times,then how thick is the result?

about the distance to the sun...

45

Page 46: 20130221 ucd leuven_leuven

XEROX PARC Star - 1981

Page 47: 20130221 ucd leuven_leuven

http://en.wikipedia.org/wiki/History_of_the_graphical_user_interface

Apple Macintosh - 1984

Page 49: 20130221 ucd leuven_leuven

All 39 pages of advertising that Apple bought in a 1984 issue of newsweek are available here: http://www.aci.com.pl/mwichary/computerhistory/ads/macnewsweek

Page 50: 20130221 ucd leuven_leuven

Windows 1.0 - 1985

Page 51: 20130221 ucd leuven_leuven

http://en.wikipedia.org/wiki/History_of_the_graphical_user_interface

Windows 3.1 - 1993

Page 52: 20130221 ucd leuven_leuven

future

Page 53: 20130221 ucd leuven_leuven
Page 58: 20130221 ucd leuven_leuven

58

Page 59: 20130221 ucd leuven_leuven
Page 63: 20130221 ucd leuven_leuven

63 http://emotiv.com/

Page 64: 20130221 ucd leuven_leuven

64

"The future has arrived; it's just not evenly distributed.”

--William Gibson

Page 65: 20130221 ucd leuven_leuven

background...

Page 67: 20130221 ucd leuven_leuven

• Ben Shneiderman, Designing the User Interface. Strategies for Effective Human-Computer Interaction.

• Jakob Nielsen, Designing Web Usability.

• Jakob Nielsen & Marie Tahir, Homepage Usability.

• Donald A. Norman, The Invisible Computer & Emotional Design.

• Jef Raskin, The Humane Interface.• Peter Morville, Ambient Findability.

• Jennu Preece, Yvonne Rogers, David Benyon, Simon Holland & Tom Carey, Human-Computer Interaction.

• Alan Dix, Janet Finlay, Gregory Abowd & Russell Beale, Human-Computer Interaction.