2014 new directions in student development lean initiatives’ impact on student services presenters...
TRANSCRIPT
2014 New Directions in Student Development
Lean Initiatives’ Impacton Student Services
PresentersTanisha Latimer Davis – Dean of Enrollment ManagementDavid Rosenbaum – Associate Dean of StudentsCindy Klauck – Dean of Counseling & Career PlanningTamatha Sells – RegistrarAndy Omundson – Dean of Students
Piedmont Technical College Mission:
“Piedmont Technical College transforms lives
and strengthens communities by providing
opportunities for intellectual and economic
growth.”
Strategic Objective C.2.3Implement Lean Principles!
LEAN =
Business processes which require
less human effort, capital
investment, space, materials
and time in all aspects of
operation
VALUE STREAM =
Specific activities required
from start to finish
• Confusion
• Motion/Travel
• Waiting
• Processing
7 Mudas (“Waste”)
• Inventory
• Defects
• Overproduction
A3 PROCESS =
A methodology for getting to
the root cause of the problem
• Over 300 PTC faculty & staff have been trained in LEAN principles, VSM & A3 problem solving
• 37 of 42 (88%) of Student Development staff trained in LEAN principles (5 are currently in Spring 2014 class)
“Initiate and incorporate LEAN
principles and practices in
daily work in pursuit of
continuous improvement.”
Position Description Statement
Recent A3 projects related toStudent Services
Admission ApplicationTurn-Around Time Jobs At A Glance Student Activities
Approval
Class Cancellation Notifications Transcript Evaluations Advisement
Financial Aid Processing Scholarship Process Student Schedule
Financial Aid Communications Veteran Benefits Instant Admissions
Financial Aid Award Posting Contacting SS Offices New Student Orientation
Addressing Undecided Students Locating SS Offices & Classrooms Caps & Gowns
Financial Aid Office Wait Time Admissions Deadline Dates Graduation Application
Placement Test Availability Tutoring Early Alert System
Direct Deposit Set-Up Transfer Course Equivalents
Tanisha: Instant Admissions (A3)
David: New Student Orientation (A3)
Cindy: Early Alert
Tamatha: Graduation Application Process (VSM)
Caps & Gowns (A3)
Today’s Topics
QUESTIONS?
Thank you for attending!
Remember to…
Think LEAN!
Contact InformationPiedmont Technical College
P.O. Box 1467Greenwood, SC 29649
Tanisha Latimer DavisDean of Enrollment Management
Phone: (864) 941-8357Fax: (864) [email protected]
Cindy Klauck, LPCDean of Career Planning & Counseling
Phone: (864) 941-8685Fax: (864) 941-8755
Carol PaguntalanDirector of Academic Advisement
Phone: (864) [email protected]
David RosenbaumAssociate Dean of Students
Phone: (864) 941-8377Fax: (864) 941-8709
Tamatha L. Sells, M.A.Registrar
Phone: (864) 941-8363Fax: (864) 941-8566
Andy OmundsonDean of Students
Phone: (864) 941-8376Fax: (864) 941-8709