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2014. www.pinkflamingoshopper.com. Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014. www.pinkflamingoshopper.com.

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Page 1: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

Chewing Gum Action GroupAttitudes and Behaviour

Study

Total ResultsPhases 1 & 2

November 2014

2014. www.pinkflamingoshopper.com.

Page 2: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• The Chewing Gum Action Group (CGAG) run an annual media awareness campaign targeting education on the correct disposal of chewing gum.

• It is important to understand the impact that this campaign has on the general public and to measure awareness and impact of the campaign.

• A quantitative research study pre and post media campaign in selected regions measures success and helps build on future campaigns.

Introduction

Page 3: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• To conduct consumer interviews to understand behaviour around disposal of CG, awareness of media campaigns, attitudes towards campaigns and attitudes towards public space cleanliness in relation to their usage of CG.

• To measure awareness of and engagement with media campaign.

• To benchmark awareness pre and post campaign.

Objectives

• 18 – 34 year olds, chew gum at least once per week, broad demographics.

Target group

Page 4: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• Quantitative street interviews in 6 locations – Alloa, Blaenau Gwent, Coventry, Hull, Liverpool, London City.

• Two waves of activity – pre and post media campaign.• Target 140 interviews per location in phase one and 150 interviews per location in wave 2.

Total quota of 840 interviews in phase 1 and 900 interviews in wave 2. Total overall quota of 1,740 completes.

Methodology & Quotas

Phase One Interviews – achieved quota in all locations and over-achieved by 4.05%

Interviews

Alloa 147

Blaenau Gwent 144

Coventry 145

Hull 140

Liverpool 148

London City 150

TOTAL 874

Interviews conducted between 8th – 21st September

Phase Two Interviews – achieved quota in all locations.

Interviews

Alloa 150

Blaenau Gwent 150

Coventry 151

Hull 150

Liverpool 151

London City 151

TOTAL 903

Interviews conducted between 24th October – 8th November

TOTAL 1,777 completes across both phases.

Page 5: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

Chewing Gum Behaviour• Chewing gum is habitual and frequent with 70% of respondents chewing gum 2-3 times per

week or more.• Younger respondents are more likely to chew daily.

• Of those we surveyed three-quarters do not drop gum whilst more than half have never dropped gum.

• Main reasons for not dropping gum are dirtiness and the negative impact on clothes.• Those that do not dispose of correctly tend to drop directly onto the floor.• Guilt remains high with 64% agreeing that they would feel guilty if they dropped gum.

• Respondents believe in the value of a fine but 99% are unaware of how much the fine currently is. There is also a strong sense that they would not get caught and not get fined. Visibility of officers is very limited.

• 27 respondents claim to have stopped as a result of seeing an Officer.

Executive Summary

Page 6: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

Media Awareness• Unprompted awareness of any advertising or publicity stands at 31% compared to 28% in

the 2013 Study.• Physical binning of gum is the most likely recall (43%).• 15% recall bright colours and 12% reference a fine.

• Specific media campaign awareness stands at 40% compared to 32% in the 2013 Study.• Two-thirds of respondents in Hull recall seeing the media (prompted).• Awareness is lowest in Blaenau Gwent at 19%. Awareness was strongest for English

language media – 10% of respondents were welsh speakers.• 57% found the campaign eye-catching and 37% noted the clarity of the message.• Respondents in Alloa were less likely to like the style of the media and did not find it

appealing.• Respondents in Coventry found the campaign more innovative and relevant but were less

likely to take it seriously.• 63% take the key message as not to drop gum and 34% take out a fine/criminal offence

message.

• 10 respondents claim to have stopped dropping gum as a result of this campaign.

Executive Summary

Page 7: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• Respondents interviewed on a next available respondent basis with a rough division by gender and age bracket

Quotas

867906

4

Gender

MaleFemale

1083

694

Age

16-2425-34

Base: Total n=1,777. phase one. n=874; phase two n=903.

Page 8: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• Chewing gum use is frequent with more than 70% chewing 2-3 times per week or more.• Those in Coventry chew less frequently whilst those in Hull chew most frequently.• Younger respondents are more likely to chew daily.

How often do you chew gum?

Base: Total n=1,777. phase one. n=874; phase two n=903.

Every day

Two to three times per week

Once per week

0.00% 20.00% 40.00% 60.00% 80.00% 100.00%

28.20%

36.50%

35.30%

26.90%

35.50%

37.60%

29.60%

37.40%

33.00%

Post 903 Pre 874 Total 1777

Page 9: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• Whilst respondents in Hull and London are most likely to have dropped gum at some stage, those in London are more likely to have now stopped than in other regions.

• Older respondents and females are less likely to drop gum

• Those dropping gum tend to be more frequent users.

Less than one-quarter of respondents still drop gum with more than half never having dropped gum.

Q1. Which of these best describes you?Base: Total n=1,777. phase one. n=874; phase two n=903.

I sometimes throw/drop or spit my chewing

I used to throw/drop or spit my chewing gum but have stopped doing it

I have never thrown/dropped or spat my chewing gum

0.00% 20.00% 40.00% 60.00% 80.00% 100.00%

24.90%

17.50%

57.60%

24.50%

18.00%

57.60%

25.20%

17.10%

57.70%

Post 903 Pre 874 Total 1777

201222.5%

Drop gum

201327%

Drop gum

201425%

Drop gum

Page 10: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• Key themes arising from those who do not drop gum include:• Bad habit - disgusting/dirty/ horrible/ filthy (38%). Females and older respondents are more

influenced by this factor.• Stand in it/ stuck to clothes (31%). This factor less important to respondents from Coventry and

Hull where most important factor is that it’s a disgusting habit.• 20% in the post campaign reference that it makes streets dirty.• Other reasons include upbringing, good habit, environmental reasons.

• The main reasons for having stopped dropping gum are:• Bad habit - disgusting/dirty/ horrible (24%). This factor is less influential in Blaenau Gwent and

Hull. • Stood in it/ stuck to clothes (23%). This factor has less influence in Hull (7%) and more in Blaenau

Gwent (33%). Slight female bias.• Grew up (17%).• Fine (12%). Influence is highest in the post campaign phase where 22% claim to have stopped due

to awareness of a fine.• Keeping streets clean (12%). This was given as an influencing factor in the post campaign wave.• Environmental issues (9%)

Main reasons for not dropping gum related to the dirtiness of the habit and the impact on personal space.

Base: Those who have never or have stopped dropping gum. Total n=1,024. Phase one. n=503; phase two n=521

“I used to get it on my feet and got annoyed with it so I stopped dropping it myself”. “It's messy, i hate to walk in it myself so i wouldn't

do it. Please put it in a bin or drop it down a drain”.

Q1c & d. Why have you stopped/do not drop gum?

Page 11: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• By far the most likely disposal methods are to bin it or wrap and bin it.• Where respondents are dropping gum, it is more likely to be on the floor. There is a slight

bias here to younger ages and males.

Respondents are on the whole disposing responsibly but the key area to focus on is dropping on the floor.

0 1 2 3 4 5 6 7 8 9 10

Swallow80.40% 4.20% 4.70% 2.30% 1.10% 1.70% 0.60% 0.30% 0.30% 0.20% 4.10%

Car window90.20% 3.70% 3.70% 1.10% 0.30% 0.70% 0.10% 0.10% - - 0.10%

Floor77.30% 3.30% 4.30% 3.10% 2.30% 3.20% 2.50% 0.80% 1.50% 0.20% 1.60%

Bush80.10% 3.00% 6.60% 4.00% 2.40% 2.10% 0.40% 0.20% 0.50% - 0.60%

Wrap and bin42.70% 4.20% 8.10% 5.90% 5.20% 11.20% 3.40% 2.00% 4.00% 1.00% 12.20%

Wrap indoors70.10% 6.20% 9.10% 3.80% 2.00% 6.00% 0.60% 0.10% 0.50% 0.10% 1.60%

Bin43.40% 5.40% 8.90% 5.90% 5.10% 7.70% 3.30% 1.90% 1.60% 0.70% 16.00%

Stick table94.10% 3.00% 1.50% 0.80% 0.20% 0.20% - - - - 0.10%

Base: Total n=1,777. phase one. n=874; phase two n=903.Q2. How did you dispose of the last 10 pieces of gum?

Page 12: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• Excusers and Rejectors dominate, representing 62.1% of total respondents still dropping gum. Coventry respondents are much higher at 84%

• Liverpool and Blaenau respondents are higher amongst S.• Excusers bias towards younger respondents whilst, unsurprisingly, rejectors bias towards females.

Those dropping gum certainly don’t like gum getting on their clothes but many excuse their behaviour as they perceive others doing the same.

Base: Those who still drop gum, total. n=548– Alloa n=72, Blaenau n=48, Coventry n=94, Hull n=116, Liverpool n=47, London City n=173

Total Alloa Blaenau Gwent

Coventry Hull Liverpool London City

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

35.8 36.123.9

58.5

41.4

19.127.2

26.340.3

19.6

25.5

11.2

29.8

31.8

8.2

1.4

6.5

2.1

10.38.5

13.3

20.4 9.7

37

9.6

17.238.3

23.7

9.3 12.5 134.3

19.8

4.3 4

WSBRE

S When I’ve had enough of my gum I don’t want it anywhere near me. I just want to get rid of it.B It’s good fun spitting or kicking chewing gum after I’ve finished with it.R The idea of getting chewing gum stuck in your hair or on your clothes or shoes is disgusting.E I know it’s wrong to drop but it’s not my fault. Everyone else does it.W I can’t see what the problem with dropping or spitting chewing gum on the floor is

Q3. Which of these statements best describes you?

Page 13: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• As in 2013 there is a strong awareness that dropping gum is wrong with 64.2% feeling quite or very strongly that they would feel guilty about dropping gum.

• Gum on the street is perceived as a problem with only 22.4% agreeing quite or very strongly that it isn’t a problem.

• Respondents are more likely to worry about getting caught and they do positively consider how to dispose of gum with 66.5% quite or strongly disagreeing with the statement “I don’t think about where I get rid of gum …”

• Half of respondents agree at least slightly that those caught should be fined. During the post interview phase respondents were slightly more likely to worry about being caught (up 6.5%).

Respondents do seem to see gum as litter and there is support for fining adverse behaviour although nearly half do not worry about being caught.

Dropping gum is not a big deal

I would feel guilty dropping gum

Don't think about where I get rid of gum

Gum on the street isn't really a problemPeople that are caught should be fined

I would worry about getting caught

I don't see gum as important as other types of litter

012345

2.15 3.7

2.08

2.043.47

3.34

2.3

Q4. Agreement with statements made about chewing gum

Base: Total n=1,777. phase one. n=874; phase two n=903.

Page 14: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• Awareness of the fine is slightly higher than during the 2013 survey• Awareness of the fine is strongest in Blaenau Gwent and Hull with a 21.4% increase in awareness in

Liverpool in phase two.• Females are more likely to be aware of the fine, as are Excusers.• 98.8% are unaware of the amount of the fine indicating a no improvement in value awareness pre

media campaign.

Overall awareness of a fine up by 7.9% in Phase Two although lessens in Alloa and London City

TOTAL

Alloa

Blaenau Gwent

Coventry

Hull

Liverpool

London City

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%100%

39.40%

46.90%

54.90%

26.90%

49.30%

21.60%

37.30%

60.60%

53.10%

43.10%

33.10%

50.70%

78.40%

62.70%

Yes No

Base: Total n=1,777. phase one. n=874; phase two n=903.Q5. Were you aware of an on the spot fine?

TOTAL

Alloa

Blaenau Gwent

Coventry

Hull

Liverpool

London City

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

47.30%

40.70%

64.00%

31.10%

68.00%

43.00%

37.10%

52.70%

59.30%

36.00%

68.90%

32.00%

57.00%

62.90%

Yes No

Phase One Phase Two

Page 15: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• Respondents are generally not very aware of law enforcement officers. This improves slightly amongst older respondents.

• Awareness and visibility is highest overall in Blaenau Gwent where one in five have seen an officer.

• 27 respondents claim to have stopped because of awareness/having seen an officer thus visibility is key for credibility.

There is a small increase in awareness of law enforcement officers in phase two but it still remains low.

Base: Total n=1,777. phase one. n=874; phase two n=903.Q7. Were you aware that there have been enforcement officers on the streets in your area?

Yes aware, but not seen any officers/wardens

Yes aware, and seen an officer/warden

No, not aware

0.00% 20.00% 40.00% 60.00% 80.00%100.00%

17.70%

9.60%

72.70%

16.40%

8.40%

75.30%

18.90%

10.90%

70.20%

Post 903Pre 874Total 1777

Page 16: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• Awareness of SEEING others littering is highest in Blaenau Gwent and London City.• Whilst HEARING others talk about littering is lower than SEEING it, those from Coventry and

London City are more likely to HEAR.• There is little difference between ages or gender.

Total

Alloa

Blaenau Gwent

CoventryHull

Liverpool

London City

0

1

2

3

4

5

1.84

1.34

1.5

2.161.77

2.06

2.21

3

2.57

3.69

2.722.53

3.02

3.43

Respondents in Alloa and Hull are less likely to hear others talking about gum littering or to see them littering than other regions.

Base: Total n=1,777. phase one. n=874; phase two n=903.Q10. How much do you see/hear others talk about … gum littering?

HearSee

Page 17: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

Media

Page 18: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

Base: Total phase two n=903.

Page 19: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

Q12. Where, if anywhere, have you seen or heard advertising or publicity recently about chewing gum disposal or dropping chewing gum (UNPROMPTED)Base: Total phase two. n=903.

No, haven't (seen or heard/noticed) any advertising or publicity

Advertising posters outdoors

(Don't know / Can't remember)

Advertising poster on the side of/in a bus

Advertising/video at ATM/cash machine

Boards/posters to stick gum on

TV news or adverts

On litter bins

Advertising poster on/in a phone box

Newspaper/magazine articles or adverts

On the radio

Special bins for gum

Poster on trucks, vans or other vehicles

Digital/TV/Interactive screen on a van or other vehicle

0.00% 20.00% 40.00% 60.00% 80.00% 100.00%

61.70%

12.60%

7.60%

7.50%

4.30%

4.30%

4.10%

3.70%

3.20%

3.20%

2.90%

2.80%

2.50%

2.10%31%

62%

8%

YesNo not seen or heardDon't know/not sure

• Unprompted awareness is up 3% on 2013 when respondents are asked where they have seen advertising or publicity relating to chewing gum disposal.

• Awareness is highest in Coventry (54.3%) and Hull (52%) whilst only 16% of respondents in Blaenau can recall any recent advertising.

Page 20: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

Q13. Where, if anywhere, have you seen or heard advertising or publicity recently about chewing gum disposal or dropping chewing gum (PROMPTED)Base: Total phase two. N=939.

Prompted awareness increases from 31% to 37%

No

Outdoor posters

Don't know

Bus

ATM

Gum boards

TV news or adverts

Litter bins

Phone box

Newspaper/magazine

Radio

Gum bins

Trucks

Digivan

0.00% 20.00% 40.00% 60.00% 80.00% 100.00%

61.70%

12.60%

7.60%

7.50%

4.30%

4.30%

4.10%

3.70%

3.20%

3.20%

2.90%

2.80%

2.50%

2.10%

58.90%

16.80%

4.10%

10.90%

5.60%

6.30%

4.90%

7.00%

4.20%

4.10%

2.90%

4.50%

3.10%

2.70%

PromptedUnprompted

Page 21: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• A further 15% recall creative in the form of bright colours on posters and 12% recall a message relating to a fine.

• Respondents in Alloa were less likely to recall the disposal and more inclined to remember the specific creative of the dancer/figure or the fine.

• Respondents in Coventry also recalled less the disposal in the bin and more the bright colours of the creative and gum boards.

Those who recall seeing some message are most likely to recall binning gum.

Q14. Please describe the advertising you have seen or heard ofBase: Awareness of any advertising. n=341.

Put your chewing gum/litter in the bin/bin your gum/bin it don't drop it

Bright colours/ eye catching posters

Bin it or face a fine

Boards to stick gum on/Gum Bubbles

Dancer/Athelete jumping towards the bin

Other

Girl jumping and throwing gum into a bin and a slogan on it

Advert saying keep it tidy

Don't know/not sure

0.00%

20.00%

40.00%

60.00%

80.00%

100.00%

43.40%

15.50%

12.00%

9.10%

7.90%

7.90%

6.20%

5.60%

4.70%

Page 22: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• Attitudes are strong towards correct disposal and gum littering is clear.• Respondents are less guilty, possibly because many do not currently drop gum.• Whilst they are not particularly motivated to talk to others about gum littering they do

positively feel the message they recall was aimed at them.

Without being shown advertising, those that recall having seen respond well to the disposal of gum.

Q16. Thinking about the advertising or publicity you mentioned, please tell me how much you agree/disagree with these statements Base: Advertising mentioned. n=341.

...made me notice gum little more

...made me want to put chewed gum in the bin

...was aimed at people like me

...made me think about the effect of dropping gum

...made me feel guilty about dropping gum

...made me want to talk to others about it

...made me change the way I dispose of gum

...made me think that dropping chewed gum is litter

...made me feel positive about the right way to dispose of gum without feeling preached at

...made me realise I may get fined if I drop gum

31.30%

33.30%

23.00%

32.90%

22.30%

16.40%

15.50%

33.60%

33.40%

34.00%

46.60%

44.80%

41.90%

49.60%

37.40%

32.10%

29.90%

43.80%

48.80%

42.80%

17.10%

15.90%

17.10%

13.40%

26.10%

30.40%

29.30%

19.50%

15.70%

18.10%

5.00%

5.90%

18.00%

4.20%

14.20%

21.10%

25.40%

3.00%

2.10%

5.10%

Agree stronglyAgree slightlyDisagree slightlyDisagree strongly

Page 23: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• Recall is lowest in Blaenau Gwent at only 19.30%. Of those who recalled the media, they were more likely to have seen only the English advertising. Only 9 of the 150 respondents recalled any welsh language media. Of those interviewed 10% were welsh speakers.

• Recall is particularly high in Hull with more than two-thirds having seen media.• Recall biases slightly towards female respondents and those in the 25-34 age group.

Prompted awareness of the specific media campaign is up 8% on 2013 with 40% of overall respondents having seen the campaign.

Q17. Have you seen any of these adverts recently? SHOWN ADVERTSBase: Total phase two. n=903.

201228%

Campaign awareness

201332%

Campaign awareness

Total

Alloa

Blaenau Gwent

Coventry

Hull

Liverpool

London

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

40.10%

25.30%

19.30%

29.80%

68.70%

46.40%

29.90%

59.90%

74.70%

80.70%

70.20%

31.30%

53.60%

70.10%

Seen advert Not seen advert

201440%

Campaign awareness

Page 24: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• 10 respondents already claim to have stopped as a result of the advertising.

• Whilst more than half of respondents do not find the media relevant to them as they do not drop gum, of those who still at least occasionally drop gum 85% are likely to be positively influenced by the media.

Attitudes run high towards the influence of the advert on behaviour.

Q21. How likely would this advert be to make you stop dropping gum? Base: Total phase two. n=903. Still dropping gum. n=228.

Page 25: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• Respondents from Alloa do find it eye catching but are more likely to not like the style and not find it appealing compared to other regions.

• Whilst respondents in Coventry find it relevant to them and are more likely to find it innovative they are also less likely to take the campaign seriously compared to other regions.

Reactions to the campaign are positive with more than half finding it eye-catching and one-third highlighting the clarity of message.

Q19. Which of these statements describe the advert?Base: Total phase two. n=903. Still dropping gum. n=228.

it's eye-catching advertising

It makes it's point clearly

I like the style of the ad

It stands out as different from other advertising

It's a clever ad

Its appealing advertising

It's relevant to me

It's innovative advertising

It's thought provoking advertising

I tend to ignore advert like thes

I didn't take the message seriously

I felt it was preaching to me

I didn't understand what it was trying to say

None of the above

0.00% 20.00% 40.00% 60.00% 80.00% 100.00%

56.60%

36.70%

27.80%

25.80%

25.40%

21.50%

13.80%

12.70%

10.30%

9.40%

5.40%

4.90%

4.10%

4.00%

Page 26: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

• Whilst nearly two-thirds of respondents consider safe disposal the main message, only one-third of London City respondents state this as the main message with one-third stating the fine.

• The fact that it is a criminal offence with a fine comes through less strongly in Coventry where respondents seem to have found the creative appealing yet perhaps too innovative to be taken seriously.

Safe disposal is the key takeout from the creative although the impact of the fine has increased from the 2013 Study.

Q18. What do you think the key message was?Base: Total phase two. n=903.

Don't drop gum/Bin your chewing gum

Criminal offence to litter/face fine of up to £80

Don't know/not clear

Stop Littering/disposal of litter/rubbish

Keep streets clean/tidy

Other

Targeting young people

Have pride in your town

0.00% 20.00% 40.00% 60.00% 80.00% 100.00%

63.30%

34.00%

4.70%

4.00%

2.70%

2.10%

1.90%

0.30%

Page 27: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

As in the 2013 Study attitudes are strong when considering the creative. It makes respondents think and clearly communicates the fine and that gum is littering.

Q20. How strongly do you agree/disagree with these statements about the adverts?Base: Total phase two. n=903.

…makes me think about the effect of dropping gum

…makes me want to change the way I dispose of gum

…makes me want to put chewed gum in the bin

…is aimed at people like me

…is likely to make me talk to others about it…makes me feel guilty about dropping gum

… makes me feel positive about the right way to dispose of gum without feeling preached at

… makes me realise I may get fined if I drop gum

… makes me think that dropping chewed gum is litter

0

5

3.02

2.26

3.04

2.57

2.52.683.11

3.26

3.21

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Summary & Recommendations

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• The colours of the campaign drive impact and awareness.• The physical bin works well to communicate disposal.• The fine is a strong deterrent and needs clear communication supported by credibility that

it will be enforced.• Simplicity and clarity are important to stop consumers switching off and feeling patronised.• There is a strong sense that it is wrong to drop gum but those that do, do so because they

are unlikely to be caught and because they believe others do so.• Consumers tend not to talk about gum littering. Potentially increasing social dialogue would

encourage self assessment of behaviour.

• As seen in 2013, with only one quarter still dropping gum the media campaign is likely to be irrelevant to many respondents. It would be beneficial in future research to target more specifically those still dropping gum and investigate in greater depth how to better influence their behaviour.

There is a significant increase in media awareness since the 2013 Study suggesting either better targetting this year or re-enforcement of message by repetition from previous year..

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Appendix

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Chewing Gum Action GroupAttitudes and Behaviour

Study

Phase One Overview

October 2014

2014. www.pinkflamingoshopper.com.

Page 32: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

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• 57.60% of respondents surveyed claim never to have dropped or spat gum. A further 18% no longer drop or spit gum.

• Respondents in Hull and London City are more likely to sometimes drop or spit gum.• Of those who have stopped dropping gum, the majority stopped more than 12 months ago.

In Coventry they are more likely to have stopped 2-6 months ago.• Reasons for stopping are belief that it is a bad habit, sticking to clothes, the fine and

maturity.• As per the 2013 survey, when considering how they disposed of their last 10 pieces of gum

the most popular responses are bin and wrap and bin.• As in the 2013 study there is a strong awareness that dropping gum is wrong with 64.2%

feeling quite or very strongly that they would feel guilty about dropping gum, compared to 70% in 2013.

• 39.4% are aware of a fine, slightly higher than 2013. However again respondents were unaware of how much the fine was.

• Respondents are aware of law enforcement officers and once they consider their presence and the fine 69.97% are at least certain to stop as a result.

• Increasing awareness of the fine and the visibility of law enforcement officers are recommended improvements, as are further bins and bespoke bins..

Executive Summary

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• Respondents interviewed on a next available respondent basis with a rough division by gender and age bracket

Quotas

425445

4

Gender

MaleFemale

549

325

Age

16-2425-34

Base: Total phase one. n=874.

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• Chewing gum use is frequent with 62.4% chewing 2-3 times per week or more.• Those in Alloa and Blaenau Gwent are more inclined to chew daily than in other regions.• Older respondents chew less frequently whilst there is a female bias towards daily chewing• .

How often do you chew gum?

Base: Total phase one. n=874.

Never

Less than once a week

Once per week

Two to three times per week

Every day

0 10 20 30 40 50 60 70 80 90 100

0.2

0.1

37.3

35.5

26.9

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2014. www.pinkflamingoshopper.com.

• More than three-quarters of respondents do not throw/drop/spit gum.• Older respondents and females are less likely to drop gum• Of those we surveyed, those in Liverpool and less likely to sometimes drop gum whilst

respondents from Hull and London City are more likely to drop gum.

Q1. Which of these best describes you?

24.50%

18.00%57.60%

I sometimes throw/drop or spit my chewing gumI used to throw/drop or spit my chewing gum but have stopped doing it I have never thrown/dropped or spat my chewing gum

Base: Total phase one. n=874.

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• Key themes arising from those who do not drop gum include:• Stand in it/ stuck to clothes (30%). This factor less important to respondents from Coventry and

Hull where most important factors are good habit and see it as a bad habit/don’t like littering respectively

• Bad habit - disgusting/dirty/ horrible/ filthy (27%)• Don't like littering/ don't drop litter - messy/untidy on pavements. (26%)• Good habit/ have always done it/ always bin it (12.3%)• Environmental issues - animals/ birds (5.9%)• Taught not to litter (4.8%)

• The main reasons for having stopped dropping gum are:• Bad habit - disgusting/dirty/ horrible (35%). This factor has a stronger influence in Alloa (52%),

Coventry (44%) and London City (42.9%). There is a slight male bias.• Stood in it/ stuck to clothes (22.9%). This factor has less influence in Hull (11.5%) and no influence

in Liverpool. It is more influential in London City (34.3%. Slight female bias.• Fine (12.7%. Influence is higher in Blaenau Gwent (20%) and Hull (38.5%). Slight female bias and

skew to older respondents.• Grew up (12.7%)• Environmental issues (7.6%)

Q1c & d. Why have you stopped/do not drop gum?

Base: Those who have never or have stopped dropping gum. Phase one. n=660

“I used to get it on my feet and got annoyed with it so I stopped dropping it myself”. “It's messy, i hate to walk in it myself so i wouldn't

do it. Please put it in a bin or drop it down a drain”.

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• By far the most likely disposal methods are to bin it or wrap and bin it.• Where respondents are dropping gum, it is more likely to be on the floor

Q2. How did you dispose of the last 10 pieces of gum?

0 1 2 3 4 5 6 7 8 9 10

Swallow82.20% 4.30% 3.10% 2.20% 0.70% 1.50% 0.60% 0.60% 0.30% 0.10% 4.50%

Car window91.60% 2.90% 3.30% 0.90% 0.20% 0.60% 0.10% 0.10% - - 0.20%

Floor77.20% 2.90% 3.90% 3.20% 2.50% 3.40% 1.80% 0.70% 1.90% 0.20% 2.20%

Bush79.60% 3.20% 6.80% 4.10% 2.30% 2.10% 0.50% 0.30% 0.50% - 0.70%

Wrap and bin47.40% 2.70% 7.60% 6.20% 3.80% 9.60% 3.30% 2.20% 4.70% 1.30% 11.30%

Wrap indoors74.90% 4.50% 7.30% 3.20% 1.60% 6.30% 0.60% 0.10% 0.10% - 1.40%

Bin43.10% 4.80% 8.20% 5.80% 4.00% 7.40% 1.90% 2.50% 1.60% 0.90% 19.60%

Stick table95.30% 2.50% 1.00% 0.50% 0.10% 0.30% - - - - 0.20%

Base: Total phase one. n=874.

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• Excusers and Rejectors dominate, representing 61.9% of total respondents still dropping gum. Coventry respondents are much higher at 80.8%

• Liverpool and Blaenau respondents are higher amongst S.• Excusers bias towards younger respondents whilst, unsurprisingly, rejectors bias towards

females.

Q3. Which of these statements best describes you?

Base: Those who still drop gum, phase one. N=281– Alloa n=35, Blaenau n=30, Coventry n=47, Hull n=51, Liverpool n=27, London City n=91

Total Alloa Blaenau Gwent

Coventry Hull Liverpool London City

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

34.528.6 26.7

55.3 52.9

14.824.2

27.4 34.3

16.7

25.5

2

22.2

45.1

3.9 2.9

3.3

2.1

3.9

7.4

4.423.1

11.440

12.8

11.851.9

25.3

1122.9

13.34.3

29.4

3.7 1.1

WSBRE

S When I’ve had enough of my gum I don’t want it anywhere near me. I just want to get rid of it.B It’s good fun spitting or kicking chewing gum after I’ve finished with it.R The idea of getting chewing gum stuck in your hair or on your clothes or shoes is disgusting.E I know it’s wrong to drop but it’s not my fault. Everyone else does it.W I can’t see what the problem with dropping or spitting chewing gum on the floor is

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• As in the 2013 study there is a strong awareness that dropping gum is wrong with 64.2% feeling quite or very strongly that they would feel guilty about dropping gum.

• Gum on the street is perceived as a problem with only 20.8% agreeing quite or very strongly that it isn’t a problem.

• Respondents are more likely to worry about getting caught and they do positively consider how to dispose of gum with 68.8% quite or strongly disagreeing with the statement “I don’t think about where I get rid of gum …”

• Whilst respondents do think that those caught should be fined, they are less likely to worry about getting caught.

Q4. Agreement with statements made about chewing gum

Base: Total phase one. n=874.

Q4. Agreement with statements made about chewing gum

Dropping gum is not a big deal

I would feel guilty dropping gum

Don't think about where I get rid of gum

Gum on the street isn't really a problemPeople that are caught should be fined

I would worry about getting caught

I don't see gum as important as other types of litter

012345

2.21 3.75

2.15

2.08

3.42

3.46

2.33

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• Awareness of the fine is slightly higher than during the 2013 survey• Awareness of the fine is strongest in Blaenau Gwent and lowest in Liverpool and Coventry• Females are more likely to be aware of the fine, as are Excusers.• 97.9% are unaware of the amount of the fine and the 2.1% who believe they know the

value, say it is an unlimited fine

Q5. Were you aware of an on the spot fine?

TOTAL

Alloa

Blaenau Gwent

Coventry

Hull

Liverpool

London City

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

39.40%

46.90%

54.90%

26.90%

49.30%

21.60%

37.30%

60.60%

53.10%

43.10%

33.10%

50.70%

78.40%

62.70%

YesNo

Base: Total phase one. n=874.

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• Respondents are generally not very aware of law enforcement officers. This improves slightly amongst older respondents.

• Awareness and visibility is highest in Blaenau Gwent, potentially due to the smaller community base.• Once they are aware of law enforcement officers and fines their impact or likely impact is strong with

69.97% having already stopped as a result or at least fairly certain to stop as a result.

Q7. Were you aware that there have been enforcement officers on the streets in your area?

TOTAL

Alloa

Blaenau Gwent

Coventry

Hull

Liverpool

London City

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

16.40%

20.40%

23.60%

2.10%

21.40%

10.80%

20.00%

8.40%

6.80%

17.40%

4.80%

9.30%

4.10%

8.00%

75.30%

72.80%

59.00%

93.10%

69.30%

85.10%

66.70%

Yes aware but not seenYes aware and seenNo not aware

Base: Total phase one. n=874.

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• Awareness of SEEING others littering is highest in Blaenau Gwent and London City.• Whilst HEARING others talk about littering is lower than SEEING it, those from Coventry and

London City are more likely to HEAR.• There is little difference between ages or gender.

Base: Total phase one. n=874.

Total

Alloa

Blaenau Gwent

CoventryHull

Liverpool

London City

0

1

2

3

4

5

1.73

1.24

1.46

2.031.49

1.99

2.12

2.96

2.69

3.6

2.862.32

2.67

3.61

Q10. How much do you see/hear others talk about … gum littering?

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• More than 1 in 5 had an opinion about gum littering.

• Of those commenting further more than half (52.97%) referenced awareness of fines/enforcement officers/advertising and awareness as an option for improvement

• A further 38.6% suggested more bins or specific gum bins.

Base: Total phase one. 839.

“More bins and if they're caught they should be fined”. “It's educating people to stop

throwing it on the ground, make more people aware of the fine”.

Q11. Is there anything not covered in this interview that you’ve seen or heard of recently that could make you or other people less likely to drop gum?

Page 44: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

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Base: Total phase one. 839.

Appendix

Page 45: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

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• Whilst respondents tend to have stopped dropping gum more than a year ago, Coventry respondents tend to have stopped more recently. Particularly 2-6 months ago when compared to other regions.

Q1b. And roughly when did you stop throwing/dropping or spitting chewing gum, was it…..?

Base: Those who have stopped dropping gum phase one. n=157.

…within the last month

…over a month - up to 2 months ago

…over 2 months - up to 6 months ago

…over 6 months - up to 1 year ago

…longer than a year ago

0 10 20 30 40 50 60 70 80 90 100

3.2

3.8

17.8

15.9

59.2

Page 46: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

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Q4. Agreement with statements made about chewing gum

Base: Total phase one. n=874.

Dropping gum is not a big deal

I would feel guilty dropping gum

Don't think about where I get rid of gum

Gum on the street isn't really a problem

People that are caught should be fined

I would worry about getting caught

I don't see gum as important as other types of litter

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

4.20%

35.60%

5.10%

3.90%

26.70%

21.90%

5.40%

16.60%

28.40%

11.60%

11.80%

26.50%

26.50%

12.80%

10.50%

13.30%

14.60%

12.40%

22.70%

23.90%

21.90%

27.20%

16.20%

23.80%

28.70%

15.90%

19.50%

25.90%

41.40%

6.50%

44.90%

43.20%

8.20%

8.20%

34.10%

Agree strongly Agree slightly Neither agree nor disagree Disagree slightly Disagree strongly

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Q6. How much do you think the fine is?

Base: Those who are aware of a fine. phase one. n=338.

2.10%

97.90%

Unlimited fineDon't know

Page 48: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

Q8. Taking your answers from this card, if there were always enforcement officers on the streets issuing fines of up to £80 to people they saw dropping gum, how likely would this be to make you stop dropping gum?

Have already stopped because of the enforcement officers / fines

Have already stopped because of another reason

Certain to make me stop

Very likely to make me stop

Fairly likely to make me stop

Not very likely to make me stop

Not at all likely to make me stop

Not applicable as never drop gum

0 10 20 30 40 50 60 70 80 90 100

0.9

9.6

15.4

8.9

6.2

2.9

1

55

Base: Total phase one. n=874.

Page 49: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

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Q9. And why would this not stop you dropping gum?

Base: Those who are aware of a fine and would not stop dropping gum as a result. . phase one.

n=34.

67.80%

20.60%

11.80%

I would not get caughtI wouldn't pay the fineOther

Page 50: 2014. . Chewing Gum Action Group Attitudes and Behaviour Study Total Results Phases 1 & 2 November 2014 2014

2014. www.pinkflamingoshopper.com.

Helen DaviesPink Flamingo Shopper Ltd

[email protected] 782254

Chewing Gum Action GroupAttitudes and Behaviour Study

Total Results - Phases 1 & 2

November 2014