2016 strategy briefing day presentation

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22 June 2016 The Manager Company Announcements Office Australian Securities Exchange Dear Sir, PRESENTATION TO BE GIVEN AT STRATEGY BRIEFING DAY - SYDNEY Following is a presentation that is to be given today at a Strategy Briefing Day in Sydney which is scheduled to commence at 6:30am AWST / 8:30am AEST. This briefing will be webcast and can be accessed at www.wesfarmers.com.au. Yours faithfully, L J KENYON COMPANY SECRETARY

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Page 1: 2016 Strategy Briefing Day Presentation

22 June 2016

The Manager

Company Announcements Office

Australian Securities Exchange

Dear Sir,

PRESENTATION TO BE GIVEN AT STRATEGY BRIEFING DAY - SYDNEY Following is a presentation that is to be given today at a Strategy Briefing Day in Sydney which is

scheduled to commence at 6:30am AWST / 8:30am AEST.

This briefing will be webcast and can be accessed at www.wesfarmers.com.au.

Yours faithfully,

L J KENYON

COMPANY SECRETARY

Page 2: 2016 Strategy Briefing Day Presentation

2016 Strategy Briefing DayWednesday, 22 June 2016

Page 3: 2016 Strategy Briefing Day Presentation

Agenda

Time Topic

8.00 – 8.30 am Registration

8.30 – 9.10 am Introduction & Group Overview Richard Goyder

9.10 – 10.10 am Coles John Durkan

10.10 – 11.10 am Home Improvement John Gillam

11.10 – 11.25 am Morning Tea Break

11.25 – 12.25 pm Department StoresGuy Russo

Ian Bailey

12.25 – 12.50 pm Officeworks Mark Ward

12.50 – 1.40 pm Lunch Break

1.40 – 2.40 pm Industrials Rob Scott

2.40 – 2.45 pm Close Richard Goyder

Page 4: 2016 Strategy Briefing Day Presentation

Group Overview

Richard Goyder

Managing Director, Wesfarmers Limited

Page 5: 2016 Strategy Briefing Day Presentation

Wesfarmers operating model

2016 Strategy Briefing Day | 4Group Overview

sRobust financial

capacity

Superior people

resources

Strong corporate

infrastructure

A portfolio of quality businesses

Value adding transactions

Inputs

Superior long-term

financial

performance

Outputs

A strong

sustainable future

Value creating business model

Page 6: 2016 Strategy Briefing Day Presentation

Robust financial capacity

2016 Strategy Briefing Day | 5

• Cash flow generation

– Cash generative portfolio

– Working capital efficiencies

– Disciplined capital expenditure

FY16f net capex $1.3b to $1.4b

• Strong balance sheet

– Access to diverse debt markets

– Limit debt maturities in any given year

– Strong credit rating metrics

» Moody’s: A3 (stable outlook)

» S&P: A- (negative outlook)

• Net debt of $6.3b2 as at 31 May 2016

• FY16f cost of debt c. 4.4% versus 5.5% in FY15

1 Adjusted for NTIs

0

2

4

6

8

10

0

200

400

600

800

FY10 FY11 FY12 FY13 FY14 FY15 FY16F

Finance costs [LHS] Weighed average cost of debt [RHS]

$mFinance costs &

weighted average cost of debt%

0

50

100

150

0

5

10

15

20

25

FY10 FY11 FY12 FY13 FY14 FY15 1H16

Cumulative operating cash flow [LHS]

Cumulative cash realisation ratio [RHS]¹

$b %Cumulative cash realisation

2 Includes financial services liabilities of $805m which are fully offset by credit card receivables & the benefit of $656m of cross currency swaps

Group Overview

Page 7: 2016 Strategy Briefing Day Presentation

Superior people resources

2016 Strategy Briefing Day | 6

• Ability to attract, motivate & retain high calibre

talent

• High-performance culture & strong focus on team

member development

• Ability to fill key roles with Group talent

• Continued focus on diversity

– Over 3,2001 Indigenous employees

(c. 20% increase on FY15)

– Growing representation of women in

leadership positions

• Significant improvements in safety performance

across the Group

2 Comparison based on R12 LTIFR as at March 2010 & March 2016

10

12

14

16

5

6

7

8

9

FY10 FY11 FY12 FY13 FY14 FY15

%

Wages [LHS] Wages portion of revenue [RHS]

Wages, salaries & other benefits$b

0

2

4

6

8

10

12

14

Co

les

Bun

nin

gs

Km

art

Ta

rget

Offic

ew

ork

s

We

sC

EF

Curr

ag

h

Ind

ustr

ial &

Safe

ty

2010 2016

Lost time injury frequency rate (R12)2

1 As at March 2016

Group Overview

Page 8: 2016 Strategy Briefing Day Presentation

Strong corporate infrastructure

2016 Strategy Briefing Day | 7

Core values

Integrity Openness BoldnessAccountability

Wesfarmers’ core values underpin key corporate systems, processes & initiatives:

• Lean corporate office

• Divisional boards

• Group wide planning, budgeting & monitoring processes

• Executive talent development & key role succession planning

• Strong governance: centralised statutory accounting, tax, legal, treasury & investor relations

• Business development team: evaluation of value adding transactions & significant capex

Strong corporate infrastructure

Group Overview

Page 9: 2016 Strategy Briefing Day Presentation

Value creating business model

Long history of value adding transactions

2016 Strategy Briefing Day | 8

1984 1988 1992 1996 2000 2004 2008 2012 2016

CSBP

Acquisitions

Divestments

Dalgety

Bunnings

Curragh

Aust Railroad Group

Howard Smith

Girrah coal

LumleyFinance Aust &

NZ

Landmark

Aust. Railroad Group

OAMPS

Coregas

Coles Group

Australian Vinyls

Engen

Premier Coal

ALWA

Insurance underwriting

Western Collieries

Bengalla deposit

MDL162

IAMA

Workwear Group

Quadrant Energy

Homebase

Insurance broking & premium funding

0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

1.8

2.0

Group transaction activity

(inflation adjusted transaction size)

$2b pre-tax gain on divestments

Insurance

broking &

premium funding

Insurance

underwriting

ALWAPremier Coal

Landmark

Australian

Railroad Group

Girrah coal

Engen

Group Overview

$b

Page 10: 2016 Strategy Briefing Day Presentation

0

1

2

3

4

5

FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15

Acquisitions

Divestments

Pre-2001 businesses

EBIT ($b)

Value creating business model

Growth through disciplined acquisitions

2016 Strategy Briefing Day | 9Group Overview

Page 11: 2016 Strategy Briefing Day Presentation

0

2

4

6

8

10

12

14

16

Gross capex Propertydisposals

Net capex D&A Net capexless D&A

Coles Home Improvement Other

$b

2016 Strategy Briefing Day | 10

Value creating business model

Growth through strong operations & disciplined investment

Return on capital employed (R12)Cumulative deployment of capital (FY10 – 1H16)

0

2

4

6

8

10

12

14

24

25

26

27

28

29

30

31

32

FY10 FY11 FY12 FY13 FY14 FY15 1H16

%$b

Th

ou

sa

nd

s

Capital Employed [LHS] ROC [RHS]

Group Overview

• EBIT + 32% • Capital Employed + 3% • ROC + 290bps• 83% of growth capex spent on growing

Coles & Bunnings

R12 ROC excluding

goodwill as at 1H16

• Coles: 30%

• Bunnings: 49%

Page 12: 2016 Strategy Briefing Day Presentation

2016 Strategy Briefing Day | 11

1 Assumes 100% dividend reinvestment on the ex-dividend date & full participation in capital management initiatives e.g. rights issues, share buybacks. As at 31 May 2016

Source: Annual report & IRESS

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

TSR since November 1984:Wesfarmers: 19.7% (CAGR)

All Ordinaries Accumulation Index: 10.8% (CAGR)

WES TSR (since listing) All Ordinaries Accumulation Index

TSR Index

(November 1984 = 100)

Total Shareholder Return1

Superior long-term financial performance

Above market returns

Group Overview

Page 13: 2016 Strategy Briefing Day Presentation

2016 Strategy Briefing Day | 12

Superior long-term financial performance

Strong history of shareholder distributions

• Deliver growing dividends over time, subject to:

– Current earnings

– Franking credit availability

– Current liquidity position & credit rating

– Outlook & future cash flow requirements

• $14.1b in dividend payments & capital

management distributions since FY10

– Includes $2.6b of capital management for

Group’s dividend investment & employee

share plans

0

4

8

12

16

FY10 FY11 FY12 FY13 FY14 FY15 1H16

Dividends Capital management Capital return

Distributions & capital management¹$b

0.910.890.850.770.700.650.550.50

1.111.051.030.950.85

0.700.60

0.10

1.00

0.502.00

3.00

2.30

1.651.50

1.251.10

0.00

0.50

1.00

1.50

2.00

2.50

3.00

1H16FY15FY14FY13FY12FY11FY10FY09

Interim dividend Final dividend Special dividend Capital return

Shareholder distributions (declared)$/share

¹ Capital management includes the neutralisation of the Dividend Investment &

Employee Share Plans through on-market share purchases

Group Overview

Page 14: 2016 Strategy Briefing Day Presentation

2016 Strategy Briefing Day | 13

Strong value creation for all stakeholders

A strong sustainable future

• Significant direct employer

• Significant indirect employer (supplier payments)

• Strong business reinvestment (capital expenditure)

• Direct & indirect community contributions

• Australian shareholdersSuppliers & Services: $46b

Employees: $8b

D&A: $1b

Rent: $3b

EBIT: $4b

Shareholders: $2.2b

Government: $1.0b(taxes)

Lenders: $0.3b(interest costs)

220,0001

$46b

$2.2b

$103m

80%

FY15

FY15

Group Overview

1 As at 31 May 2016

Page 15: 2016 Strategy Briefing Day Presentation

Q&A - Wesfarmers Group

Richard Goyder

Managing Director, Wesfarmers Limited

Page 16: 2016 Strategy Briefing Day Presentation

Coles

John Durkan

Managing Director, Coles

Page 17: 2016 Strategy Briefing Day Presentation

Our growth strategy

2016 Strategy Briefing Day | 16Coles

Page 18: 2016 Strategy Briefing Day Presentation

Progress this year

2016 Strategy Briefing Day | 17Coles

Note: YTD financial measures are as at March 2016

• Double-digit volume growth in produce

• Fresh participation increased 85bps

• 14 new & 7 closed supermarkets YTD

• 26 supermarket renewals YTD

• Maintained focus on quality space

• 800 SKUs moved to stockless supply

channels

• Delivery In-Full, On-Time has

improved more than 100bps YTD

• Customer-led range simplification

• 120 Liquorland renewals YTD

• Strong transaction growth continues

• Return to positive comp sales growth

• ~25% Coles Online sales growth

• Launched a stand-alone Coles

Online store

• ~5% more active flybuys households

• CEXP shop sales remain in strong

growth at 12% YTD

• Continue to build trusted value

• Now over 2,600 products on

‘Every Day’ value

• 1.4% YTD F&L deflation

• A graduate program with 357

participants currently

• More than 800 retail leaders, of

which 48% are female

• 4.5% of our hires are Indigenous

team members

Page 19: 2016 Strategy Briefing Day Presentation

But there remains much more to do

2016 Strategy Briefing Day | 18Coles

World class

Weak

Average

Page 20: 2016 Strategy Briefing Day Presentation

Key opportunities for progress

2016 Strategy Briefing Day | 19Coles

• Step change quality & freshness

• Ensure the right offer in every store

• Even deeper supplier collaboration

• 2 - 3% p.a. net selling space growth

• Strict return on capital focus

• Bigger, better renewals

• Continue to trial new concepts

• Improve long-term, end-to-end

planning

• Simpler trading terms

• Continual process simplification

• Remain customer-led always

• Accelerate Liquorland renewals

• Improve overall profitability

• First Choice remains an opportunity

• Hire & develop the best talent

• Build a culture & capabilities in-store

to delight our customers

• Continued growth in convenience

• Deliver a world class customer

experience for Coles Online

• Better position flybuys as an enabler

of customer value

• Financial services growth aligned to

our value proposition

• Continue customer-led price

investment

• Service that customers truly value

• Uncompromising quality & availability

Page 21: 2016 Strategy Briefing Day Presentation

Focus on freshness

2016 Strategy Briefing Day | 20Coles

Fresh food at great prices

Longer & deeper

supplier relationshipsAlways available

Focus on quality

& freshness

Invest in team member

craft skills & service

New concepts & formats delivering

a better experience

Page 22: 2016 Strategy Briefing Day Presentation

Deeper supplier relationships

2016 Strategy Briefing Day | 21Coles

edmondsr
Typewritten Text
[Video content]
Page 23: 2016 Strategy Briefing Day Presentation

Focus on freshness

2016 Strategy Briefing Day | 22Coles

• Focus remains on providing exceptional quality fresh

food, which is always available at great prices

• Customers continue to respond to our fresh food focus

with volume growth consistently at ~10%

• Deflation in produce has increased through 2H16 due to

increased supply, leading to higher food deflation in 4Q16

• Continued investment in our fresh offer to drive better

service, availability & quality for customers

• Continued growth in fresh penetration remains a big

opportunity for Coles over the long term

Fresh produce deflation & volume

growth

-10%

-8%

-6%

-4%

-2%

0%

2%

4%

6%

8%

10%

12%

Deflation Volume growth

Page 24: 2016 Strategy Briefing Day Presentation

Exceptional quality fresh food always available at low prices

2016 Strategy Briefing Day | 23Coles

edmondsr
Typewritten Text
[Video content]
Page 26: 2016 Strategy Briefing Day Presentation

Create trusted value – customer-led price investment

2016 Strategy Briefing Day | 25Coles

• Our customer-led value investment model makes sense

because

– Customers tell us that it is important to them

– It is well planned with suppliers

– There are efficiencies available to fund investment

– It drives volume growth

– It delivers gross profit uplifts

• We will continue to invest in delivering better value for

our customers

• Our investment will remain measured & will be funded

through simplicity benefits

Sales & Volume growth from Every Day

‘hero’ items1

60%

20%

30%

60%

0% 10% 20%

360%

100%

40%

70%

80%

190%50%40%

0%

Sales growth

Vo

lum

e g

row

th

1 Based on 16 items moved to Every Day through FY16 with uplifts calculated 12 weeks pre vs post

Individual item

Average

Page 27: 2016 Strategy Briefing Day Presentation

Create trusted value – customer-led price investment

2016 Strategy Briefing Day | 26Coles

edmondsr
Typewritten Text
[Video content]
Page 29: 2016 Strategy Briefing Day Presentation

Coles Express

2016 Strategy Briefing Day | 28Coles

• Aim to be Australia’s best fuel & convenience

retailer

• Committed to the long-term growth of our

network with our alliance partner

• Provide compelling value to customers, driven

by our Every Day offering

• In-store, continued growth will be driven by

– A focus on Food-to-Go

– Bold refurbishments

– Improved range, quality & freshness

– Exploring new concepts

Page 30: 2016 Strategy Briefing Day Presentation

Progressing the Liquor turnaround

2016 Strategy Briefing Day | 29Coles

• Liquor remains on track to deliver the five year

transformation plan

• Improving sales trends but profitability remains an

opportunity

• The next phase of the turnaround will focus on:

– Continued value investment to drive customer

growth

– A more simplified, targeted range

– Continued network improvements, including an

acceleration of Liquorland renewals

– Continued trial of new First Choice offer

– Drive exclusive brand penetration & Liquor Direct

Liquor transaction growth

1Q

13

2Q

13

3Q

13

4Q

13

1Q

14

2Q

14

3Q

14

4Q

14

1Q

15

2Q

15

3Q

15

4Q

15

1Q

16

2Q

16

3Q

16

Page 31: 2016 Strategy Briefing Day Presentation

Outlook

2016 Strategy Briefing Day | 30Coles

• Remain focused & consistent in our strategy to deliver long-term growth

• Remain customer-led in everything that we do

• Growth will be driven by higher sales, resulting from continued investment in the customer offer

• Investment will be funded by a focus on simplifying our business

• Elevated deflation in produce presents a headwind in the short term

• Comparable fuel volumes are expected to normalise throughout 1H17

• Continue to remain disciplined & returns-focused in our capital management

Page 32: 2016 Strategy Briefing Day Presentation

Q&A - Coles

John Durkan

Managing Director, Coles

Chris Nicholas

Finance Director, Coles

Page 33: 2016 Strategy Briefing Day Presentation

Home Improvement

John Gillam

Chief Executive Officer, Bunnings Group

Page 34: 2016 Strategy Briefing Day Presentation

Agenda

2016 Strategy Briefing Day | 33Home Improvement

1. Presentation: John Gillam

• Bunnings Australia & New Zealand

• Bunnings UK & Ireland

• Outlook

2. Q&A Panel

• John Gillam

• Michael Schneider

• PJ Davis

Page 35: 2016 Strategy Briefing Day Presentation
Page 36: 2016 Strategy Briefing Day Presentation

Bunnings Australia & New Zealand

2016 Strategy Briefing Day | 35Home Improvement - BANZ

Agenda

1. Long-term value creation

2. Market evolution

3. Strategic agenda

Page 37: 2016 Strategy Briefing Day Presentation

2016 Strategy Briefing Day | 36Home Improvement - BANZ

LONG-TERM VALUE CREATION

1. A winning

offer to

customers

2. An engaged,

focused &

committed

team

3. Business

behaviour

that builds

trust

4. Sustainable

returns

Page 38: 2016 Strategy Briefing Day Presentation

Long-term value creation

2016 Strategy Briefing Day | 37Home Improvement - BANZ

LOWEST PRICES. WIDEST RANGE. BEST SERVICE.

Page 39: 2016 Strategy Briefing Day Presentation

Market evolution

2016 Strategy Briefing Day | 38Home Improvement - BANZ

1980

Mark

et

Siz

e

2016

Home

Improvement

& Outdoor Living

Aust market

Today ~$48b

Bunnings 19%

Addressable market expanded by evolution & innovation

Traditional

Hardware

Home

Improvement

Page 40: 2016 Strategy Briefing Day Presentation

Market evolution: Wider addressable market

2016 Strategy Briefing Day | 39Home Improvement - BANZ

Addressable market wider than just home improvement & outdoor living …

$48B $48B

Page 41: 2016 Strategy Briefing Day Presentation

Market evolution

2016 Strategy Briefing Day | 40Home Improvement - BANZ

Addressable market wider than just home improvement & outdoor living …

… most products used in

& around homes &

gardens have much wider

everyday use in every

building, structure &

grounds …

toilets in every building light fittings everywhere

ply for formwork & hoarding line trimmers for grounds work everywhere

Page 42: 2016 Strategy Briefing Day Presentation

HIOL market structure & drivers

2016 Strategy Briefing Day | 41Home Improvement - BANZ

Page 43: 2016 Strategy Briefing Day Presentation
Page 44: 2016 Strategy Briefing Day Presentation

Strategic agenda

2016 Strategy Briefing Day | 43Home Improvement - BANZ

Our strategic agenda is a

framework for:

• Focusing on customers, team &

community

• Growing the market

• Growing our share of the market

• Long-term value creation

Page 45: 2016 Strategy Briefing Day Presentation

Strategic agenda

2016 Strategy Briefing Day | 44Home Improvement - BANZ

conscious choices

across all activities

giving customers

the best offer

Page 46: 2016 Strategy Briefing Day Presentation

Strategic agenda: Creating Better Experiences …

2016 Strategy Briefing Day | 45Home Improvement - BANZ

Striving to be more helpful (in-store & digitally)

Investing to improve processes

- Easier for customers; productivity gains

Continue expanding & improving services offer

Even more happening in store

- Learning, sharing & fun

More community involvement & sustainability actions

Page 47: 2016 Strategy Briefing Day Presentation

Strategic agenda: Strengthening The Core …

2016 Strategy Briefing Day | 46Home Improvement - BANZ

Stronger team

- Continue improving safety

- Build team diversity & effectiveness

- Continue investing in knowledge & skills

Lift Productivity

- Refresh store productivity … ‘simple & easy’

- More digital process innovation

- Better information & lower costs

Better Stock Flow

- Faster, easier, less cost & less waste

- Higher in-stock; less shelf gaps

Page 48: 2016 Strategy Briefing Day Presentation

Strategic agenda: Driving Stronger Growth (i)

2016 Strategy Briefing Day | 47Home Improvement - BANZ

Even More Customer Value

- Reward customers everyday

- Create more breathtaking value

Wider Digital Reach

- More digital eco-system investment

- Product & project knowledge, how to, inspiration,

engagement

More Physical Reach

- Store format flexibility creating more opportunities

- Continued network development & reinvestment

Page 49: 2016 Strategy Briefing Day Presentation

Strategic agenda: Driving Stronger Growth (ii)

2016 Strategy Briefing Day | 48Home Improvement - BANZ

Stronger Commercial Development

- Deeper customer relationships

- Better experiences; in store, on-site & online

- Grow new segments & widen specialist selling

More Merchandise Innovation

- Wider ranges & new products

- Focus on ‘easiest’ for customers; simpler DIY

- Lift range consistency, improve special orders

Page 50: 2016 Strategy Briefing Day Presentation

Strategic agenda: Driving Stronger Growth (iii)

2016 Strategy Briefing Day | 49Home Improvement - BANZ

Strong long-term growth opportunities for Home Improvement & Outdoor Living market

• Partnerships with world’s best & Australia’s

leading brands‒ innovation capabilities highly valued

• Strong customer loyalty & brand trust

• Create, leverage & respond to major trends

with new products & new applications

• Capacity to exploit every opportunity in

physical network & digital eco-system

• Access to innovation across the whole

spectrum of HIOL

• Population growth & urbanisation

• Sustainability & energy efficiency

• Ageing population & independent living

needs

• Technology: automation & intelligence

for homes & gardens

• Continual innovation across the whole

spectrum of HIOL

Mega Trends Positioned for Growth

Page 51: 2016 Strategy Briefing Day Presentation

Strategic agenda

2016 Strategy Briefing Day | 50Home Improvement - BANZ

Page 52: 2016 Strategy Briefing Day Presentation
Page 53: 2016 Strategy Briefing Day Presentation

Bunnings UK & Ireland

2016 Strategy Briefing Day | 52Home Improvement - BUKI

Agenda

1. Acquisition overview

2. Immediate priorities

3. Post-completion update

Page 54: 2016 Strategy Briefing Day Presentation

Acquisition overview

2016 Strategy Briefing Day | 53Home Improvement - BUKI

Home improvement & garden market attractive & growing

- £38 billion market in UK

Homebase provides an established & scalable platform

- Right-sized stores & well located network

- Network supports warehouse merchandising

- Latent capability for a low-cost operating model

Homebase acquisition completed on 27 February 2016

- Headline acquisition price £340 million ($658 million1)

Four months post completion, acquisition thinking validated

- Confirm financial guidance provided at acquisition announcement

1 £:A$ of 0.5170 as at 26 February 2016 (Reserve Bank of Australia)

Page 55: 2016 Strategy Briefing Day Presentation

Acquisition overview: Three Phase Investment Plan

2016 Strategy Briefing Day | 54Home Improvement - BUKI

Phase 1

In 3 to 5 years

Phase 2 Phase 3

• Retail basics focus

• Invest in team

• Invest in core business

activities

• Develop pilots for Bunnings

Warehouse

• Combine essential local

elements with best of Bunnings

to build new business

• Warehouse format

• Lowest prices, wider choice with

trusted brands, great service

• Easy to get to with hours to suit

all customers

• Extensive digital engagement

• Servicing both consumer & trade

• ‘Everything you want under

one roof’

First 12 months 5 years plus

Page 56: 2016 Strategy Briefing Day Presentation

Immediate priorities: Inside Phase 1 Plans …

2016 Strategy Briefing Day | 55Home Improvement - BUKI

1. Retail basics focus …

• Higher stock weights

• Wider assortments

2. Invest in team

3. Invest in core business

activities

4. Develop pilots for Bunnings

Warehouse

Build strong business foundations

Combining the best of British

& the best of Bunnings

First pilots later in 2016

Successful pilots an absolute

pre-cursor to further investment

First 12 months to March 2017 >>>

Drive stronger operating

performance in Homebase

Page 57: 2016 Strategy Briefing Day Presentation

Post Completion Update (i)

2016 Strategy Briefing Day | 56Home Improvement - BUKI

Leadership team established

Advisory Board formed with three initial members

- Archie Norman

- Michael Mire

- Matt Tyson

Operational changes implemented as planned

- Homebase “turnaround” underway

» Increases to range width & stock depth

» New marketing – “always low prices”

- Pleasing store team engagement

- Removal of all concessions from stores proceeding to plan

Detailed preparation underway for Bunnings Warehouse pilots

- First pilots expected later this year

Page 58: 2016 Strategy Briefing Day Presentation

Post Completion Update (ii)

2016 Strategy Briefing Day | 57Home Improvement - BUKI

Transition & integration activity well advanced

Support team restructured & rebuild commenced

- Restructuring costs of ~£7 million expensed in FY16

Rebased comparative annualised sales of ~£1.2 billion

- Cessation of sales of Argos & Habitat product (~£80 million)

- Full-year impact of previous owner’s store closures (~£70 million)

- Removing non-core product (e.g. soft furnishings & indoor furniture)

Purchase Price Accounting process well advanced

- Expected to finalise by February 2017

- Indicative goodwill ~ £460 million

Page 59: 2016 Strategy Briefing Day Presentation
Page 60: 2016 Strategy Briefing Day Presentation

Format Flexibility, Total Market Capability

2016 Strategy Briefing Day | 59Home Improvement

• Smaller format, highly flexible

• Regional & metro markets

• Retail & commercial

customers

• 70 in network at June 2016

• Specialised ‘DIFOT’ format

• Commercial customers

• 33 in network at June 2016

• Incorporated into some large

Bunnings Warehouses

• Large format

• Cornerstone brand

• 3 core footprints + multi-levels

• Retail & commercial customers

• 240 in network at June 2016

• Right sized for market

• Well located

• Platform for new business

• 260 in network at June 2016

Page 61: 2016 Strategy Briefing Day Presentation

Achieving long-term growth & sustainable returns

2016 Strategy Briefing Day | 60Home Improvement

Investing for growth… acquisition & organic

Delivering market leading returns

Page 62: 2016 Strategy Briefing Day Presentation

Outlook: Positioned for continued growth

2016 Strategy Briefing Day | 61Home Improvement

Australia & New Zealand

Lots of runway in HIOL markets

- Creating better experiences

- Strengthening the core

- Driving stronger growth

UK & Ireland

Early days; building strong foundations

Exciting medium & long-term growth opportunity

Page 63: 2016 Strategy Briefing Day Presentation

Q&A - Home Improvement

John Gillam

Chief Executive Officer, Bunnings Group

Michael Schneider

Managing Director, Bunnings Australia & New Zealand

Peter Davis

Managing Director, Bunnings UK & Ireland

Page 64: 2016 Strategy Briefing Day Presentation

Department Stores

Guy Russo

Chief Executive Officer, Department Stores

Managing Director, Target

Page 65: 2016 Strategy Briefing Day Presentation

Department Stores Structure

2016 Strategy Briefing Day | 64Department Stores

Department Stores

Page 66: 2016 Strategy Briefing Day Presentation

Strategy life cycle

2016 Strategy Briefing Day | 65Department Stores

Discovery

Grow

Reset

Fix now

Page 67: 2016 Strategy Briefing Day Presentation

Department store market – $18 billion

2016 Strategy Briefing Day | 66Department Stores

1 FY15 revenue based on FY15 public information & FY15 estimate for David Jones

DJs

Myer

Big WTarget

Kmart

Premium

Value

Revenue¹

Page 68: 2016 Strategy Briefing Day Presentation

Addressable market opportunity – $80 billion

2016 Strategy Briefing Day | 67Department Stores

Page 69: 2016 Strategy Briefing Day Presentation

Target

Guy Russo

Managing Director, Target

Page 70: 2016 Strategy Briefing Day Presentation

Business overview

2016 Strategy Briefing Day | 69Target

• More than 19,000 team members

• Revenues exceeding $3.4 billion

• 306 stores

– 186 large & 120 small

• Improved safety performance

– R12 LTIFR improvement of 10.2% to 4.4

at 31 December 2015

Page 71: 2016 Strategy Briefing Day Presentation

Progress

2016 Strategy Briefing Day | 70

• Completed detailed assessment of business opportunities

• Revised strategic plans, including property alignment

• Decisive steps taken to reduce the cost base & reset the business, with up-front restructuring

costs of ~$145 million incurred in FY16

– Rightsizing store support centre (~240 redundancies) & office relocation advanced

– Accelerating supply chain streamlining, with off-sites exited & sub-tenant arrangements

progressing

– Resetting inventory including range rationalisation & exit of slow moving & deleted products

Target

Page 72: 2016 Strategy Briefing Day Presentation

Progress (continued)

2016 Strategy Briefing Day | 71Target

• Reset of vision, values & strategy

• Completing transition to EDLP

• Reducing inventory levels (towards long-term

target of ~10 weeks cover from ~15 weeks

currently)

• Introducing further merchandise planning

disciplines

• Ceasing mid-year Toy Sale

• Reducing marketing, designers, ambassadors

& point of sale

• Advancing review of store network

• Reviewing store renewal program

Page 73: 2016 Strategy Briefing Day Presentation

Our Vision

2016 Strategy Briefing Day | 72Target

Page 74: 2016 Strategy Briefing Day Presentation

Our Values

2016 Strategy Briefing Day | 73Target

Page 75: 2016 Strategy Briefing Day Presentation

Our Strategy

2016 Strategy Briefing Day | 74Target

Page 76: 2016 Strategy Briefing Day Presentation

Product

2016 Strategy Briefing Day | 75Target

Volume, quality, fashion & basics

• Reduce inventory & options

• Remove loss making products

• Fix merchandise planning

systems

• Increase volume & 365 basics

• Reset quality & fashion

• Increase direct sourcing on one

critical path

Page 77: 2016 Strategy Briefing Day Presentation

Price

2016 Strategy Briefing Day | 76Target

Low prices every day

• Lower prices to sell volume

• Accelerate EDLP

• Institute ‘clear as you go’

markdowns

• Consistent ‘Good, Better,

Best’

Page 78: 2016 Strategy Briefing Day Presentation

Promotion

2016 Strategy Briefing Day | 77Target

Brand love with mass reach

• Reduce marketing

• Reduce point of sale

• Reduce catalogues

• Leverage customer insights

Page 79: 2016 Strategy Briefing Day Presentation

Customer

2016 Strategy Briefing Day | 78Target

Easiest customer experience

• Reduce cost & simplify

• Improve stock management

• Revise trading hours

• Consistent store layout

Page 80: 2016 Strategy Briefing Day Presentation

Place

2016 Strategy Briefing Day | 79Target

Great stores & locations

• Improve network profitability

• Optimise space allocation

• Renewal reset & trial

• Simpler & lower cost

Page 81: 2016 Strategy Briefing Day Presentation

People

2016 Strategy Briefing Day | 80Target

Inspired team, living our values

• Build on safety culture

• Create a high performance

culture, live & breathe our

values

• Develop clear accountabilities

& development plans

Page 82: 2016 Strategy Briefing Day Presentation

Outlook

2016 Strategy Briefing Day | 81Target

• FY17 reflects a transitional year

– High levels of seasonal stock (>$100 million) in the first half

– Cost base reset to enable acceleration of operating model change (EDLP completion)

– Improve merchandise disciplines, including planning systems investment

– Complete EDLP transition, reduce SKUs & inventory levels, & improve range quality

– Focus on profitable sales (exiting unprofitable ranges & options) & volume/365 lines

– Moderated capital expenditure, including renewal review & reset

– Working capital focus to drive improved cash flow generation

Page 83: 2016 Strategy Briefing Day Presentation

Kmart

Ian Bailey

Managing Director, Kmart

Page 84: 2016 Strategy Briefing Day Presentation

Business overview

2016 Strategy Briefing Day | 83Kmart

• 209 Kmart stores across Australia & New Zealand

• 248 Kmart Tyre & Auto service centres in Australia

• 30,000 team members

• More than 160 million customers per annum

• Relentless focus on lowest price

• Well established sourcing capability

• Revenue in excess of $4.5 billion

• Sustained growth in earnings

(five year EBIT CAGR of 20.6% to 30 June 2015¹)

• Return on Capital remains strong

(36.6% at 31 December 2015, up 7.6%)

1 FY11 – FY15

Page 85: 2016 Strategy Briefing Day Presentation

2016 Strategy Briefing Day | 84Kmart

Vision

Page 86: 2016 Strategy Briefing Day Presentation

2016 Strategy Briefing Day | 85Kmart

Growth strategy remains consistent

Page 87: 2016 Strategy Briefing Day Presentation

Product, Price & Promotion

2016 Strategy Briefing Day | 86

• Lowest price leadership

• Better product

– Improve quality consistency

– Improve product aesthetics

• Continue to enhance the current range architecture

• Continue to develop multi-channel platform

Kmart

Page 88: 2016 Strategy Briefing Day Presentation

Place

2016 Strategy Briefing Day | 87

• Continue the store refurbishment program

– Approximately 40 stores per annum for the next two years

• Strong new store pipeline

– Opening approximately 10 new stores per annum

• End to end productivity improvements to continuously reduce CODB

Kmart

Page 89: 2016 Strategy Briefing Day Presentation

Customer

2016 Strategy Briefing Day | 88

• Have customer needs at the heart of what we do

• Increased focus on customer insights

Kmart

Page 90: 2016 Strategy Briefing Day Presentation

People

2016 Strategy Briefing Day | 89

• High Performing Culture

• Kmart’s values & UGRs

– Deliver results

– Integrity

– Customers come first

– Teamwork

– Boldness

Kmart

Page 91: 2016 Strategy Briefing Day Presentation

Outlook

2016 Strategy Briefing Day | 90Kmart

• Become more customer-centric

• Continue to lead on price

• Continue to improve our products

• Continued investment through the refurbishment

program & store openings

• Develop & enhance the multi-channel offer

• Increase productivity to reduce CODB

• Continued management of exchange rate impacts

Page 92: 2016 Strategy Briefing Day Presentation

Q&A - Department Stores

Guy RussoChief Executive Officer, Department Stores

Managing Director, Target

Ian Bailey

Managing Director, Kmart

Marina Joanou

Chief Financial Officer, Department Stores

Page 93: 2016 Strategy Briefing Day Presentation

Officeworks

Mark Ward

Managing Director, Officeworks

Page 94: 2016 Strategy Briefing Day Presentation

Agenda

2016 Strategy Briefing Day | 93Officeworks

• Ongoing value creation through vision & purpose

• Financial performance

• Market overview

• Customer offer

• ‘Every channel’ strategy

• Strategic agenda

• Outlook

Page 95: 2016 Strategy Briefing Day Presentation

Ongoing value creation through vision & purpose

2016 Strategy Briefing Day | 94

• Utilising our strengths to execute the agenda

– Strategic clarity – Lowest Prices, Widest Range, Great Service

– Leverage competitive advantage / core capabilities

– ‘Every channel’ offer

• Relentless & consistent focus on delivering

– A compelling customer offer – the ‘one stop shop’

– A strong ‘every-channel’ proposition – anywhere, anytime, anyhow

– An engaged team focused on providing great service

– Strong relationships with stakeholders – customers, suppliers,

community

– Sustainable satisfactory returns to shareholders

Officeworks

Page 96: 2016 Strategy Briefing Day Presentation

5.7 6.3 6.7 7.18.1

9.4

11.4

0.0

2.0

4.0

6.0

8.0

10.0

12.0

FY09 FY10 FY11 FY12 FY13 FY14 FY15

%

60bp 40bp40bp

100bp

128bp

202bp

Financial performance

2016 Strategy Briefing Day | 95

Headline Sales Earnings before Interest & Tax

Return on Capital Headline Transaction Growth

1.3 1.4 1.5 1.5 1.5 1.61.7

0.0

0.5

1.0

1.5

2.0

FY09 FY10 FY11 FY12 FY13 FY14 FY15

$b

FY09-15 CAGR: 4.6%

8.0%4.4% 0.7% 1.6% 4.7%

8.8%

6574 80 85

93103

118

0

20

40

60

80

100

120

FY09 FY10 FY11 FY12 FY13 FY14 FY15

$m

FY09-15 CAGR: 10.4%

13.8%8.1%

6.3%9.4%

10.8%

14.6%

8.7

11.513.2

11.0

6.3 7.08.4

0.0

2.0

4.0

6.0

8.0

10.0

12.0

14.0

FY09 FY10 FY11 FY12 FY13 FY14 FY15

%

FY09-15 CAGR: 9.5%

Officeworks

Page 97: 2016 Strategy Briefing Day Presentation

Financial performance

2016 Strategy Briefing Day | 96

Sales growth momentum

Strong earnings & RoC growth

25 27 32 34 38 42 5059

4047

48 5155

61

68

5.7

12.5

0

2

4

6

8

10

12

14

0

20

40

60

80

100

120

140

FY09 FY10 FY11 FY12 FY13 FY14 FY15 1H16

%$m

1H EBIT 2H EBIT RoC [RHS]

8.0%7.5%

9.0%

10.4%

6.5%

11.8%

5.6%

7.8%

0%

2%

4%

6%

8%

10%

12%

14%

1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 YTD

Sales growth• 3Q16 sales growth of 5.6%, 7.8% YTD1

– Store sales growth maintaining momentum

» 16 consecutive halves of store transaction growth

» Five new stores opened YTD

– Annualised online2 sales c. $300 million

– ‘Every Channel’ investment continues to resonate

• 1H16 performance

– EBIT growth of 18.0%

– RoC (R12) = 12.5%

» Uplift of 202bps on pcp (growth of 19.2%)

1 As at 31 March 20162 Includes website & call centre sales

Officeworks

Page 98: 2016 Strategy Briefing Day Presentation

2016 Strategy Briefing Day | 97Office Supplies

Page 99: 2016 Strategy Briefing Day Presentation

Market overview

2016 Strategy Briefing Day | 98

1 Penfold Research’s Office Products in Australia, Market Update Report, 20152 Officeworks estimate, 2016

6.5

5.4

8.934.5

Growing addressable market

($ billion)

1

1

22

Addressable Market > $55 billion

Officeworks

Office Products Market – Core(Writing Instruments, Paper, Computer Consumables, Business Machines,

Filing, Labels, Envelopes, Pads & Books)

Office Products Market – Non-Core(Catering & Cleaning, Office Furniture, Printing & Digital Services,

Packaging, Work Wear & Safety)

Information, Communication & Technology Market(Desktop & Laptop Computers, Tablets, Software & Network Suppliers,

Telecommunication Supplies)

Product & Service Adjacencies / Extensions(Postal & Courier Services, Managed Tech Services, Education Supplies,

etc.)

Page 100: 2016 Strategy Briefing Day Presentation

Competitors by customer segment

2016 Strategy Briefing Day | 99

1

2

Non-Business(Households & Students)

Micro & Small

Business

Medium

BusinessContract Business(Govt / Large Corporate)

Officeworks

Page 101: 2016 Strategy Briefing Day Presentation

Customer offer

2016 Strategy Briefing Day | 100

DIFM

‘Do it for me’

DIY

‘Do it yourself’

Officeworks

Student journey

Homeworkspace

Mediumbusiness

Home

work

School

office

Small micro

business

office

Page 102: 2016 Strategy Briefing Day Presentation

‘Every channel’ strategy

2016 Strategy Briefing Day | 101

Traditional

media

Store team

members

Digital

media

Internet

Apps

Social

media

B2B team

members

Call centre

team

members

Stores

Online

Phone

/fax

0

2

4

6

8

10

12

14

16

0.8

0.9

1.0

1.1

1.2

1.3

1.4

1.5

1.6

1.7

1.8

FY09 FY10 FY11 FY12 FY13 FY14 FY15

%$b

Storesales

OnlineSales

Onlinepenetration [RHS]

1 Excludes Harris Technology. Online includes website & call centre

Sales growth in stores & online¹Every channel

Officeworks

Page 103: 2016 Strategy Briefing Day Presentation

Our strategic agenda

2016 Strategy Briefing Day | 102

Do things better

Invest in talent,

diversity & team safety

Make a positive

difference in

the community

Improve & add

more value-adding

services

Extend our

‘every channel’ reach

Embed great

service in every

channel

Strengthen & expand

the customer offer

Officeworks

Page 104: 2016 Strategy Briefing Day Presentation

Strengthen & expand the customer offer

2016 Strategy Briefing Day | 103

• Rollout new / expanded ranges

– Learning aides, educational resources, art, home / office

automation, 3D print, etc

– Exclusive international brands (e.g. Jonathon Adler)

– National & private brands

– Expand non-core categories

• Continue to add inspiration, innovation & differentiation

– Enhance choice by adding ‘want’ to ‘need’

• Strengthen position in furniture

• Continuing investment in value to deliver lowest prices

• ‘Every channel’ investment & reinvestment

Officeworks

Page 105: 2016 Strategy Briefing Day Presentation

Extend our ‘every channel’ reach

2016 Strategy Briefing Day | 104

Expanding the store network

• 5 - 7 new stores per annum

• Refine the CBD store concept

• Regional expansion

• Alternative store formats

Enhancing the online experience

• Make it easy for customers

• Improved mobile experience

• Enhanced information /

recommendations

Growing presence in the B2B market

• More account managers on the road &

in-store

• Extending same day delivery into regional

markets

Clicks & Bricks working together

• Seamless experience

• ‘Click & collect’ ~20% of online orders

• In-store kiosk

– Buy online, pay in-store

Officeworks

Page 106: 2016 Strategy Briefing Day Presentation

Embed great service in every channel

2016 Strategy Briefing Day | 105

• Making it easier for customers to shop through ‘every channel’

– New point of sale system (incl. mobile POS)

– New self-serve print & copy offer

– New in-store online ordering kiosk

– Improved online offer (incl. mobile)

– Improved ‘click & collect’ offer

• Making it easier for our team to provide great service

– Additional service hours through ongoing task reduction &

process efficiencies

Officeworks

Page 107: 2016 Strategy Briefing Day Presentation

Do things better

2016 Strategy Briefing Day | 106

Working Capital Improvement

• System investment to lift stock turn

• Continued focus on managing cash flow

Improve Space Utilisation

• Disciplined range review process

• Optimised in-store layouts

• Add / expand categories

Improve CODB & Productivity

• Reduce non-value adding tasks

• Supply chain enhancements

• GNFR focus

Refresh / Reshape the Store Network

• Ongoing investment in layout & design

• Disciplined store assessment

Officeworks

Page 108: 2016 Strategy Briefing Day Presentation

Invest in talent, diversity & team safety

2016 Strategy Briefing Day | 107

• Ongoing investment in leadership development programs

• Continue to enhance the diversity of the team

– Optimise recruitment practices

– Identify & prepare future leaders

– Build Indigenous engagement

• Rigorous approach to safety behaviours & outcomes

– Ongoing task specific safety campaigns

– Data driven decision making to take the next step in

reducing AIFR1

1 All Injury Frequency Rate

Officeworks

Page 109: 2016 Strategy Briefing Day Presentation

Make a positive difference in the community

2016 Strategy Briefing Day | 108

1 Supplier Ethical Data Exchange

Responsible Sourcing

• Committed to highest

sourcing standards

• Sedex1 membership for

international & local

suppliers - good progress

being made

• > 75% of private label paper

products FSC certified or

recycled

Environment

• Retro-fitting LED lighting in stores

• Six million ink & toner cartridges

recycled to-date

• Clean Up Australia volunteering &

sponsorship

Community Partnerships

• Australia Literacy & Numeracy

Foundation

• Smith Family ‘Learning for Life’

• National & local - ‘We live here too’

Officeworks

Page 110: 2016 Strategy Briefing Day Presentation

Improve & increase value-adding services

2016 Strategy Briefing Day | 109

• Creating a compelling point of differentiation

– One stop shop

– Supporting products with complementary services

• Ongoing enhancement in print & copy offer

• Drive awareness & repeat transactions for Mailman

• Deliver services to help customers to start, run & grow their

business

Officeworks

Page 111: 2016 Strategy Briefing Day Presentation

Outlook

2016 Strategy Briefing Day | 110

• Continue focus on disciplined execution of strategic agenda

Driving ‘every channel’ improvement

Providing customers with a compelling offer – ‘one stop

shop’

Delivering great customer service through an engaged team

Providing best value

Building strong relationships with stakeholders

• Variable trading conditions to continue

Customer & business confidence expected to remain

subdued

Competitive pressure expected to remain strong

Officeworks

Page 112: 2016 Strategy Briefing Day Presentation

Q&A – Officeworks

Mark Ward

Managing Director, Officeworks

Michael Howard

Chief Financial Officer, Officeworks

Page 113: 2016 Strategy Briefing Day Presentation

Industrials

Rob Scott

Managing Director, Industrials

Page 114: 2016 Strategy Briefing Day Presentation

2016 Strategy Briefing Day | 113

Industrials

Increasing the focus on the Group’s industrial businesses

• Retain operational autonomy & focus in three

businesses

• Leverage insights & capabilities in talent,

safety, sustainability & business development

Industrials Division

Rob Scott

Managing Director

Peter Kelly

CEO, Blackwoods

Craig McCabe

Chief Operating Officer

Tom O’Leary

Managing Director

Industrials Division

Anthony Gianotti

Finance Director

• Improving ROC in existing businesses

• Addressing areas of financial

underperformance

• Focusing on cost & productivity

• Strong capital discipline

• Generating new revenue streams

• Evaluating growth opportunities

Focus on shareholder value creationLeadership & governance

Page 115: 2016 Strategy Briefing Day Presentation

2016 Strategy Briefing Day | 114

Industrials

Delivering improvements in safety

• Focused on improving health, safety & environmental performance across Industrials

• Chemicals, Energy & Fertilisers: Ongoing safety improvements & continued environmental focus

• Industrial & Safety: Improvements in both LTIFR & TRIFR

• Resources: No lost time injuries in the 20 months to 31 May 2016

LTIFR1 TRIFR2

May 2016 (R12) May 2015 (R12) May 2016 (R12) May 2015 (R12)

WesCEF 2.6 2.2 6.2 6.5

WIS 1.4 2.7 8.0 11.3

Resources (ex Bengalla) 0 0.3 4.5 4.2

1 Lost Time Injury Frequency rate2 Total Recordable Injury Frequency rate

Page 116: 2016 Strategy Briefing Day Presentation

Industrial & Safety

Rob Scott

Managing Director, Industrials

Page 117: 2016 Strategy Briefing Day Presentation

AfterBefore

The WIS portfolio – building a platform for growth

Industrial & Safety 2016 Strategy Briefing Day | 116

B2B industrial &

safety supplier

Industrial Gas

Workwear &

uniforms

BlackwoodsSafety

specialists

Industrial

Specialists

Workwear

Group

Page 118: 2016 Strategy Briefing Day Presentation

Drivers for change

2016 Strategy Briefing Day | 117

WIS EBIT & ROC

Market

Business

model

Capabilities

• EBIT & ROC decline since peak in FY12

• Weak sales & margin in specialist businessesPerformance

• High exposure to large mining & heavy industrial

customers

• Reduction in industrial capex & move from build to operate

• Customer focus on cost management & procurement

efficiencies

• Complex business model with 14 separate & sub-scale

businesses

• Limited customer service insights

• Gaps & duplications in product range

• Opportunities to improve pricing & margin management

• Under-developed sourcing & category management

capabilities

• Opportunities to improve digital, telephony sales &

service platforms

• Limited new business focus beyond national key

accounts

Specialist & Services Sales & EBIT

* Includes Greencap, acquired in November 2013Industrial & Safety

Market

Business

model

Capabilities

Performance

0.0

4.0

8.0

12.0

16.0

20.0

0

50

100

150

200

250

FY2012 FY2013 FY2014 FY2015 FY2016

%$m

EBIT - 1H EBIT - 2H ROC (RHS)

0

20

40

60

80

100

120

FY2012 FY2013 FY2014* FY2015*

Ind

exe

d

Sales EBIT

Page 119: 2016 Strategy Briefing Day Presentation

Simplifying Blackwoods Australia – a more customer-centric business

2016 Strategy Briefing Day | 118

Digital

Branch & DC pick-up

EDIPhone, fax & email

Sales by channel (May 2016, R12)• 5 brands consolidated into the new Blackwoods

17 branch & 7 DC mergers

Leverage national merchandising & supply

chain capabilities

Approximately 600 FTE reduction

Reduce complexity in operations, structure &

brand

• Eliminate internal competition & duplication

• Increased focus on customers’ needs & channels

to market

• Foundations set to create a strong platform for

future growth

Industrial & Safety

Page 120: 2016 Strategy Briefing Day Presentation

2016 Strategy Briefing Day | 119

Case study – Our safety specialist offer

Provides customers with tailored products & technical support

11,000+ • Preferred products

New • Blackwoods safety catalogue

7,000+• Own brand products including custom-made

products to suit customers’ needs

Consolidating

spend

• Cross-sell across all categories

• Enable customers to consolidate their MRO

spend

Technical support

• 12 safety specialists who provide advice to

customers via email, phone, and/or on-site

• General & customer-specific product guides

‘Assess, train,

equip’

• Assess – risk management, workplace

monitoring, PPE fit for purpose assessments &

customer audits

• Train – PPE usage, equipment selection &

maintenance, safety programs

• Equip – fit for purpose selection advice, after

sales expertise & support

Other

Safety Clothing & PPE

More than 50% of sales to safety

customers are in other categories

Safety customers – sales by categories

(May 2016 R12)

Industrial & Safety

Page 121: 2016 Strategy Briefing Day Presentation

The new Blackwoods – a more customer-centric & competitive platform

2016 Strategy Briefing Day | 120

Focusing on the areas that deliver value to our customers & strengthen our competitive position

Dynamic

Winning culture

Always improving

Aware of global best

practice

Sales & specialised

services

Merchandising

& sourcing

Supply Chain

Digital

Industrial & Safety

Page 122: 2016 Strategy Briefing Day Presentation

Growth strategy

The addressable market for the new Blackwoods platform is ~$31 billion

2016 Strategy Briefing Day | 121

Large

Medium

Small

Heavy – core Heavy - adjacent Light

Customer sector diversification

1

2

3

~$8bn

Growth opportunities

Sell existing (& new) products to

existing customers

2Grow medium customer base in core

Heavy Industrial markets

3Grow customer base & penetration of

adjacent markets

4Leverage core Blackwoods platform to

grow ‘Light’ sectors

Organic growth leveraging the new Blackwoods platform

Cu

sto

me

r s

ize

div

ers

ific

ati

on

43

Industrial Sectors

~$14bn ~$9bn

1

Industrial & Safety

Page 123: 2016 Strategy Briefing Day Presentation

• Similar challenges in New Zealand

driving transformation

New brand leverages market

leadership in safety while

enabling expansion across new

categories

33 branch consolidations &

renewals

New integrated merchandising

range

New digital platform & trading

app

Turnaround New Zealand & Workwear Group & grow Coregas

2016 Strategy Briefing Day | 122

• Australia’s largest provider of

industrial & corporate workwear

• Underperforming in industrial wear

• Shifting focus from integration to

turnaround

New leadership teams including

a new GM

Reducing complexity &

improving speed to market

Improving range & pricing

architecture

Results-driven culture

• Fastest growing national industrial

gas distributor

• Establishing multiple channels to

serve customers of all sizes

Blackwoods gas – a robust

channel to serve large

customers

Trade N Go gas – a unique

offer for the ‘Trades’ market,

partnering with Bunnings

• Continuous improvements in sales

& supply chain processes &

competencies

Industrial & Safety

Page 124: 2016 Strategy Briefing Day Presentation

Industrial & Safety outlook

2016 Strategy Briefing Day | 123

• Market conditions in traditional industrial customer segments expected to remain challenging in the near term

• Continue implementation of the new Blackwoods platform

• ‘Fit for Growth’ to unlock the cost & efficiency benefits of a consolidated platform

One-off restructuring costs of approximately $35 million in FY16

~$35 million annualised cost savings with ~$20 million achieved in FY16

Some cost savings to be reinvested in improving capabilities

Sales &

specialised

services

Merchandising

& sourcing

Supply

Chain

Digital

Complete DC integrations

Continuous improvements in supply chain capabilities

Develop & launch new digital capabilities

Improve category management & sourcing capabilities

Lower sourcing costs & grow strategic supplier relationships

Continue to grow share in core markets & extend into adjacent segments & mid-market

Improve specialist offer through the right range at the right price & value-add solutions & services

Industrial & Safety

Page 125: 2016 Strategy Briefing Day Presentation

Chemicals, Energy &

Fertilisers

Rob Scott

Managing Director, Industrials

Page 126: 2016 Strategy Briefing Day Presentation

&

Business overview

2016 Strategy Briefing Day | 125

Chemicals

Ammonium nitrate Ammonia

(50% owned)

Sodium cyanide PVC / Specialty chemicals / Decking

(75% owned)

Energy

LPG / LNG Natural gas / Electricity Oil & Gas

(13.7% owned)

Fertilisers

Chemicals, Energy & Fertilisers

Page 127: 2016 Strategy Briefing Day Presentation

Chemicals

2016 Strategy Briefing Day | 126

Business Current environment Strategies

(50%)

• Lower global ammonia prices

• Growing WA EGAN market

• WA AN market over-supply from FY17

• AN business underpinned by contractual

offtake

• Continue to maximise plant operating capacity &

minimise unit cost

• Optimise AN returns through: (1) contract

extensions, (2) new volumes in growing EGAN

market, (3) export capability, & (4) fertilisers

volume diversion

(75%)

• Increasingly competitive global market

• Strong competitive advantage in

domestic market

• Optimise sales mix

• Improve plant yields & maximise production

• Closure of PVC manufacturing in

Laverton

• Transitioning to import trading model in 2H16

• Increasing focus on technology & marketing in

Modwood

Significant improvement in earnings & ROC following successful capital investments programs

Chemicals, Energy & Fertilisers

Page 128: 2016 Strategy Briefing Day Presentation

Fertilisers

2016 Strategy Briefing Day | 127

Business Current environment Strategies

• Solid farm production outlook

• Evolving distribution model & changing

channels to market

• Strong relationships with growers in

increasingly competitive market

• Earnings dependent on seasonal break &

timing of nitrogen application

• Return to normal seasonal conditions

expected

• Strengthen channels through supporting agents

• Expand direct service capabilities

• Ongoing product innovation

• Continuing investment in service offerings

Consecutive recent strong harvests driving solid results in Fertilisers

Services offering

Chemicals, Energy & Fertilisers

Page 129: 2016 Strategy Briefing Day Presentation

Energy

2016 Strategy Briefing Day | 128

Current environment Strategies

LPG & LNG• Challenging low energy price

environment

• Declining LPG market

• Continue to lower costs of doing business & raw

materials inputs

Natural gas &

electricity• Growing market share & profitability

in natural gas retailing business

• Continue to grow market share in natural gas

retailing

• Prepare for Full Retail Contestability in the WA

electricity market

Saudi CP remains relatively low Strong growth in Natural Gas retail customers

0

25,000

50,000

75,000

100,000

Jan-13 Jul-13 Jan-14 Jul-14 Jan-15 Jul-15 Jan-16 Jul-16

Customers

0

200

400

600

800

1,000

1,200

1,400

Jan-06 Jan-07 Jan-08 Jan-09 Jan-10 Jan-11 Jan-12 Jan-13 Jan-14 Jan-15 Jan-16

Saudi CP US$/t (propane)

Saudi CP A$/t (propane)

$/tonne

Growing relevance of natural gas & electricity earnings

Chemicals, Energy & Fertilisers

Page 130: 2016 Strategy Briefing Day Presentation

• Recent capacity expansions & favourable seasonal conditions for fertilisers support strong expected

result in FY16

• Expect a return to normal seasonal conditions & more subdued divisional earnings growth in FY17 &

beyond

• Performance continues to be dependent on international commodity prices, exchange rates & seasonal

outcomes

Chemicals, Energy & Fertilisers outlook

2016 Strategy Briefing Day | 129Chemicals, Energy & Fertilisers

Page 131: 2016 Strategy Briefing Day Presentation

Resources

Rob Scott

Managing Director, Industrials

Page 132: 2016 Strategy Briefing Day Presentation

2016 Strategy Briefing Day | 131

Two world-class coal mines

• 40% equity interest (NSW)

Export steaming coal for Asia

• Lowest quartile producer

• Management change in FY16 following New Hope

Group’s acquisition of Rio Tinto’s 40 per cent

interest in Bengalla

Internalisation of management functions at

Bengalla Mining Company now complete

• Operating at 10.7mtpa ROM capacity

• 100% equity interest (QLD)

Metallurgical coal for offshore

steel-making

Steaming coal for domestic power generation

• Lowest quartile of Australia Free on Board (FOB)

cash costs excluding Stanwell Corporation

obligations

• Stanwell Corporation obligations expire in

approximately 2025

• Coal exported through RG Tanna & Wiggins

Island Coal Terminal (‘WICT’)

1.5mtpa or 7.5% of take-or-pay obligations

through WICT

• 49% investment IRR to date

Resources

Curragh Bengalla

Page 133: 2016 Strategy Briefing Day Presentation

Metallurgical coal market update

• Spot price volatility is being driven by fluctuating

Chinese import demand & trader speculation

Chinese policy intervention has increased

short-term steel demand

Volatility & uncertainty expected to continue

• Market over-supply expected to continue in the

short-to-medium term

• Australia is expected to capture the majority of

future metallurgical coal demand growth

2016 Strategy Briefing Day | 132Resources

Source: Wood MacKenzie Coal Market Services

Australia to capture majority of demand growth Metallurgical coal exports (2016–2035)

-20 -10 0 10 20 30 40 50

United States

Poland

Ukraine

Canada

Venezuela

Vietnam

New Zealand

China

South Africa

Bangladesh

Indonesia

Colombia

Mozambique

Russia

Australia

Mt

Page 134: 2016 Strategy Briefing Day Presentation

2016 Strategy Briefing Day | 133

Australian export coal market prices

Resources

0

50

100

150

200

250

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

JPU Reference Price Spot price

US$/tonne (nominal) FOB Australia (annual verse spot)

Australian export steaming coal market pricesAustralian export metallurgical coal market prices

0

50

100

150

200

250

300

350

400

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Annual Reference Price

Quarterly Benchmark Reference Price

Spot Price

US$/tonne (nominal) FOB Australia (annual verse spot)

Page 135: 2016 Strategy Briefing Day Presentation

Resources

FX hedging profile

134 143 130

8

(42)(147) (92)

(34) (7)

(200)

(100)

0

100

200

300

400

500

FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19

Currency hedge book gains/ (losses)

Cumulative currency hedge book gains/ (losses)

$mCurrency hedge book contribution• Historical materiality of Resources’ contribution to

Group earnings supported FX hedging

• Forward points (AUD:USD interest rate differential)

previously contributed to FX gains

• During FY16, reduced hedge book size as AUD

depreciated & interest rates converged

• Hedges now fully closed out, in line with major

Australian coal competitors

• Locked in the following existing exposures

– FY17: ($92m)

– FY18: ($34m)

– FY19: ($7m)

2016 Strategy Briefing Day | 134

Page 136: 2016 Strategy Briefing Day Presentation

Reinforcing cost & capital discipline

Resources

• Brisbane office restructure implemented in June 2016,

reducing corporate support FTEs by 30 per cent

Curragh Expert Panel Review commissioned in Q3 FY16

• An intensive mining process, productivity & market

utilisation review was undertaken based on global mining

best practice

• Identified a number of potential opportunities

• Further detailed work, including a life of mine plan, is

underway to validate opportunities

• Benefits to be realised over next three years

• Initial realisation of identified benefits to commence in

2H17

Curragh cash costs per tonne

(excl. carbon tax)

1H FY12

2H FY12

1H FY13

2H FY13

1H FY14

2H FY14

1H FY15

2H FY15

1H FY16

FO

B c

osts

US

$/t

Accumulated produced tonnes (Mt)

Curr

agh

HCC mines – relative unit FOB cash costs

Source: AME2016 Strategy Briefing Day | 135

Page 137: 2016 Strategy Briefing Day Presentation

• Export market conditions expected to remain challenging in the near term

• Curragh’s coal supply obligations to Stanwell will continue to impact earnings whilst low export prices

prevail

• Short-term overcapacity in thermal coal continues to impact current pricing

• Continue strong focus on operational productivity, cost control & capital discipline

• Curragh’s production volume in the second half will be significantly lower as a result of a number of wet

weather events that restricted operations at the mine

– Metallurgical coal sales volume for FY16 is forecast to be approximately 7.5 million tonnes

• Curragh impairment charge expected to be at the upper end of the $600m to $850m (pre-tax) range

announced in May 2016, based on current market coal price forecasts

• Curragh impairment will reduce FY17 depreciation & amortisation by approximately $90m

Resources outlook

Resources 2016 Strategy Briefing Day | 136

Page 138: 2016 Strategy Briefing Day Presentation

Q&A - Industrials

Rob Scott

Managing Director, Industrials

Anthony Gianotti

Finance Director, Industrials

Tom O’Leary

Managing Director, Chemicals, Energy & Fertilisers

Page 139: 2016 Strategy Briefing Day Presentation

Close

Richard Goyder

Managing Director, Wesfarmers Limited

Page 140: 2016 Strategy Briefing Day Presentation