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Page 1: 2017 EVENTS CALENDAR INTRODUCTION AND THEMES · Strategy –defining, formulating and executing a better strategy that delivers value, and improving customer management and excellence

V0.12 161213 www.henley.ac.uk/thp

2017 EVENTS CALENDARINTRODUCTION AND THEMES

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©The Henley Partnership_2017 Events Calendar

The Henley Partnership is exactly that – a partnership and collaboration between the Business School and

our corporate members to shape and deliver an ongoing development programme for their senior people.

This takes the form of a unique, annual programme of masterclass events focusing on current business

issues. It’s a simple yet intelligent way to give directors and the most senior managers access to high-end

learning and leadership development. We also invite and welcome high potential staff to join specific events.

Each of our member companies has its own approach to deciding who is eligible and will be invited to these

events. Some companies invite individuals to choose one or more events, while others select individuals to

attend a specific event that matches their development objectives or areas of interest.

While we are able to accept bookings at any time of the year, please remember that places are offered on a

first-come, first-served basis. Events fill quickly, and we recommend that you book early to avoid

disappointment.

The Henley Partnership

Current members include:

Allianz Insurance | BBC | BMS | Boden | Bunzl | Costain | CTIL | Hamptons International | Heathrow Airport |Housing & Care 21 | Hovis | Invesco Perpetual | Lonza | LeasePlan UK | Moy Park | NFU Mutual | Neopost |

Pernod Ricard | QinetiQ | Resource Solutions | River Island | SAS Software | ScottishPower |The Head Partnership | The Rank Group | The Restaurant Group | University of Reading | Zurich |

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©The Henley Partnership_2017 Events Calendar

Greenlands campus, with its magnificent Grade II listed building, is set in its own 30-acre estate in the beautiful Oxfordshire countryside alongside the River Thames and offers a perfect venue for reflection and learning.

Situated just 40 minutes by taxi from Heathrow Airport, on the outskirts of picturesque Henley-on-Thames, the Business School is easily accessed from the M4, M25 and M40 and offers secure on-site parking for up to 200 vehicles.

For those travelling by rail, there are direct trains from London Paddington to Henley during peak hours, alternatively trains run via Twyford. Taxis to the Business School take approximately 10 minutes from Henley station, or 30 minutes from Reading station.

Hotel accommodation is available either on-site or at numerous venues in the surrounding area.

About our campus

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©The Henley Partnership_2017 Events Calendar

It’s been such an amazing year. You may feel as though you’re on the world’s biggest and best rollercoaster – one where the

experience is unmissable and exhilarating, but you’d be forgiven for a tinge of relief when the ride comes to a stop.

But the ride isn’t going to stop. Value creation is being affected by everything from artificial intelligence to being ‘Uber-ised’. Brexit is

bringing short-term concern and long-term uncertainty. Employees are seeing the world of work in a different way. Signals and signs

tell us that business is becoming even more complex, with many ups and some downs, unexpected twists and fast turns ahead.

You won’t be surprised to hear that we don’t have a fix for complexity. In fact, we’re actually quite pleased it’s there. It creates

endless possibilities and huge opportunities for senior leaders. But to thrive, and not just survive, senior leaders need to do the

basics brilliantly – and create time and space to develop the new and critical capabilities about which organisations are obsessing!

So we reflected on that, as we created the programme for 2017. How could we best provide the fundamentals that make you a great

leader, while at the same time stretching you in new areas? The result is a simplified programme, but one that also provides more

advanced learning. You’ll see that we have reduced the number of themes to six (to ensure that we are focused on the major

challenges facing leaders today, both personally and organisationally), introduced new topics (while also further extending and

developing your skills, behaviours and attributes in key areas), and simplified some of the big topics so they can be covered in the

one-day masterclasses (with ample opportunity to work with your peers in the room).

We’re positive that The Henley Partnership is developing leaders who are the best-educated, best-equipped and best-prepared for

tomorrow’s business. We look forward to seeing you in 2017.

Mark Swain

Director of Partnerships

Welcome to the 2017 calendar!

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©The Henley Partnership_2017 Events Calendar 5

Leadership – offering practical and challenging insights about best

practice and the fundamental skills of great leadership…we’ll get you

there, and keep you there!

Innovation – creating an innovation culture and optimising individual

and group creativity, to produce profitable solutions to business

challenges – now and in the future

Strategy – defining, formulating and executing a better strategy that

delivers value, and improving customer management and excellence to

maintain a real competitive advantage

Explaining the Themes for 2017

Organisation – ensuring that your organisation has the right talent, people, architecture, infrastructure, processes and

technology at all levels to support effective strategic delivery

Change – providing fresh approaches to transformation and change, recognising that leading evolution – or revolution – is

critical to the future success of every team and organisation

Engagement – increasing influence and leadership impact, building high-performing teams and improving employee

engagement to a level way above what you thought was possible

We have simplified the programme intosix “uber-themes” for 2017

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©The Henley Partnership_2017 Events Calendar

We are delighted to announce the inclusion of our first events in “The Henley Edge” series.

This is an initiative designed to bring you new learning, or to showcase emerging insight from the

Business School and our partners. Some events provide new content from existing speakers, and

others are deliberately experimental. We will also include learning in existing themes or topics

that are being delivered in an edgy way.

Look out for those events showing “The Henley Edge” logo. Come along and experience the best

of what’s on offer – expect smaller group sizes, more fresh thinking, some challenging sessions -

and even the opportunity to participate in shaping future learning.

Introducing “The Henley Edge” (THE)

6

“The outside limit of an object, area, or surface”

“The line or area farthest away from the middle”

“A penetrating, incisive quality”

“In a state of keen excitement”

“A slight but noticeable sharpness…or discomforting quality”

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©The Henley Partnership_2017 Events Calendar

There are five key stages:

1. You review the calendar and decide which events you would like to attend. These are your own selections, or you will have been invited or asked to join a specific event.

2. You email your HR contact and register your interest in attending. The HR contact will action your request, and authorise or possibly add you to a waitlist, and then give you instructions on what to do next.

3. Once you receive authorisation, you request a place by fully completing the nomination form and returning it to your HR contact. They will check the details and return the form to The Henley Partnership team.

4. Once that nomination has been processed by The Henley Partnership team, you will receive confirmation that your place is reserved.

5. Around 14 days before the event, you will receive joining instructions and details of any pre-work.

How the process works

Note: Your HR contact is usually one of the people that manage the relationship with The Henley Partnership. We call them the ‘Key Contact or ‘Administrator Contact’. However, it may simply be your usual HR or Learning & Development colleague.

7

Joining Instructions

Receive your confirmation

Request a place

Register your interest

Review the calendar

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2017 EVENTS CALENDARSPRING/SUMMER

Open for nominations 23rd January 2017 www.henley.ac.uk/thp

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©The Henley Partnership_2017 Events Calendar

Date Title Speaker Page

14 March The Language of Leadership Simon Lancaster 12-13

16 March Thinking Ahead About People NEW Professor Nick Kemsley 14-15

23 March Culture – the What, the How, the Me Jane Sparrow 16-17

28 March Expanding Your Leadership Repertoire NEWBernd Vogel 18-19

30 March Demystifying Strategic Thinking Dr Tony Grundy 20-21

26 April Making Big Change Stick NEW Chris Matchan 22-23

27 April Unlocking the Power of Our People NEW Mark Powell & Jonathan Gifford 24-25

02 May Creating Contagious Commitment During Change Warren Scott 26-27

09 May Futureproofing Your Leadership Capability NEW Peter Hawkins & Claire Hewitt 28-29

Contents

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Spring/Summer 2017

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©The Henley Partnership_2017 Events Calendar

Date Title Speaker Page

11 May Becoming Economically Intelligent Roger Martin-Fagg 30-31

16 May Building a Customer-Centric Organisation – Part One Professor Moira Clark 32-33

18 May Developing Your Most Critical Leadership Capability NEW Yetunde Hofmann & Professor Kevin Money

34-35

23 May Shaping Your Career Success NEW Ben Renshaw 36-37

25 May Jolt! Your Business Thinking NEW James Bannerman 38-39

06 June Getting Close to the Business NEW Professor Nick Holley 40-41

08 June Change and the Squeezed Manager Sharon Varney & Sue Ells 42-43

15 June The Performance Pulse NEW Jean Gomes 44-45

20 June Turning Up the Dial on Wellbeing NEW Professor Nick Kemsley 46-47

Contents

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Spring/Summer 2017 Continued

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©The Henley Partnership_2017 Events Calendar

Date Title Speaker Page

22 June The Creative Leadership Workshop Paul Sloane 48-49

13 July Key Contacts’ Planning Day The Henley Partnership Team 50

Contents

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Spring/Summer 2017 Continued

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Themes

Summary

Who

Should

Attend?

Description

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Understand how to use language techniques to deliver the right messages., and explore the mechanics of a great speech. Work with a professional speechwriter and speaker to inspire your own communications. Laughter, language and learning all the way at this ever-popular event.

Shhh… Did you know there is a secret Language of Leadership: a secret set of verbal, vocal and physical cues that has remained largely unchanged throughout the course of history; a secret code that still determines who rises to the top in politics and business?

The Language of Leadership combines ancient rhetorical devices with recent breakthroughs in neuroscience and behavioural economics to offer the definitive guide to leadership communication.

The Language of Leadership sets out a simple three-step approach to winning minds.

If you are a senior leader/manager and your job requires you to engage, inspire and influence people, then this workshop will help you succeed. It’s particularly suited to those who need to deliver speeches to large audiences or give inspiring oral presentations to groups.

Influence, Communication, Presentation, Inspiration, Confidence, Leadership

#TLAOL @Henley_HP @bespokespeeches

The Language of Leadership

14 March 2017

Leadership

Engagement

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

The Language of Leadership

Simon was Whitehall’s longest-serving speechwriter before leaving in 2007 to set up Bespoke, Britain’s first specialist speechwriting agency. Today, he writes speeches for the CEOs of many of the biggest companies in the world including HSBC, Rio Tinto and Nestlé, as well as Olympic gold medallists, television celebrities and rock stars. He regularly appears on BBC News talking about communication and is a columnist for The Guardian, The Mail, PRWeek and GQ. Simon has a Masters Degree in Mass Communications and is a Visiting Lecturer at Gresham College.

With Simon Lancaster

“A very well structured day with great hints

and tips to take back to the team and

business.”

“Fantastic, inspiring and motivating! It feels like I've got the insider

information and secrets to become a

better communicator!”

14 March 2017

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Deliberately designed to bring HR and “the business” together in the same room, to talk about building the future workforce your business needs. As always with Nick, he’ll build a bridge between business strategy and organisational delivery. Expect great insight and meaningful conversation.

Every organisation has a strategy, yet there are winners and losers. Why? The answer lies, not in the WHAT of strategy, but in the HOW. Designing a business strategy around external risks and opportunities associated with markets, competitors, consumer trends and regulation is only half the picture. CEOs and Leaders must give at least equal focus to internal risk and opportunity associated with the people and organisational implications of strategy. Their impact on strategic execution is the REAL differentiator in business performance and confidence

In this session you will understand the real commercial and strategic benefits of planning ahead for people and organisation, and to approach the planning of human capital in a way that closes the gap between c-suite conversations and people process execution. You will understand that for every business strategy there must be a corresponding organisational capability strategy that supports a "unique competing space" for your business.Senior leaders and their HR colleagues involved in developing

and delivering the future workforce. This will suit anyone who’s experienced the frustration of conventional “what people do we need?” conversations. It will be most powerful when delegates are in pairs – one from HR and the other from the wider business; working together on their own business’ strategy and workforce needs.

Organisation, SWP, Talent, HR, People, Future

#TAAPE @Henley_HP

Thinking Ahead About People NEW

16 March 2017

Organisation

Strategy

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

Thinking Ahead About People NEW

Nick is a highly experienced HR practitioner, and has had led organisational development, resourcing, talent & leadership, performance and L&D functions in a number of major businesses. In a corporate career to Group Vice-President level, Nick worked across seven industry sectors at local , regional and global levels. An Engineer by qualification, he spent the first years of his career engaged in design engineering and programme management for world-class businesses such as GE, Alstom and Rolls-Royce Aerospace.

Nick has leveraged his eclectic sector and functional career to build an industry reputation as someone who challenges both HR and the wider business to think differently and as a creator of innovative thinking in the organisational arena. Having run his own consulting business and now, as a Senior Partner in Korn Ferry’s consulting practice, he has worked with CEOs, Boards and HR functions around the world on a broad range of people and organisational topics including organisational capability and risk, talent strategy, workforce planning and HR effectiveness. Speaker, writer and a Co-Director of the Henley HR Centre from 2010 through 2016, Nick continues to contribute to Henley’s HR development offer. He was awarded a Visiting Professorship in 2014.

16 March 2017

With Professor Nick Kemsley

“Lots of chance for interaction, active

learning and discussion and sharing about

current experiences -positive and

challenging with Nick's inputs and also other

participants.”

Quotes about

the speaker

“Great sharing of information/networking with solid background

advice and theory from Nick, he offered strong guidance on discussion

points.”

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This event will show the link between the “right” culture, business performance and greater success. One of our most dynamic speakers, Jane will walk us through what culture means, how the best leaders become effective culture champions, and provide your own toolkit for influencing and changing culture.

We are regularly told that culture is something that just is, that it’s something the workforce owns, and only really changes when a significant number of people move on, or are moved out. As Lou Gerstner, said "Coming together is a beginning. Keeping together is progress, Working together is success." And when you hear what Richard Branson, Bill Gates, Sergei Brin and Larry Page all say, and even more importantly do, it's clear that no successful company in the 21st century operates without paying attention to corporate culture.

Having a winning culture will be vital for all companies as we enter a period of transformational business change and unpredictability. But culture isn’t a nebulous entity, it’s a firm concept that has tangible, changeable factors. Successfully building a strong culture that enables a high performing organisation, or team, is a science (not an art, or a prayer!).

During this session, Jane will unpack the success of best practice organisations – exploring what we truly mean by ‘culture’, and how to create the right culture for the organisation and where it’s heading….the ‘right’ culture being one that creates sustained high performance and desired results. Jane will run a stimulating session, blending knowledge sharing and facilitated exercises to ensure you leave a culture champion, armed with a plan for action.

Senior leaders who believe they can affect and influence culture, or use improvements to ultimately drive performance. This event will also suit leaders in HR, who are directly responsible for engagement and culture.

Culture, Environment, Change, Retention, Performance

#CUWHM @Henley_HP

Culture – the What, the How, the Me

23 March 2017

Organisation

Change

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

Culture – the What, the How, the Me

Jane Sparrow has spent her career working with organisations across the globe to create high-performance cultures. Her leading book, The Culture Builders: Leadership Strategies for Employee Performance, has been acclaimed by communication professionals, HR specialists and business leaders, and includes endorsements from organisations such as BUPA, Diageo, UKTV, Sky and Starbucks.

Jane began her career at IBM before holding a variety of senior positions in organisations such as Sony Europe, The Energy Project and MCA (now part of the WPP Group). Co-founder of the business consultancy, The Culture Builders, specialising in transformational change, engagement and sustainable high-performance cultures, Jane is passionate about enabling others to perform at their best to achieve organisational and personal goals. Her approach is grounded in the belief that by moving people beyond being simply 'savers' in an organisation and working with them to become 'investors' - people who will put far more in - organisations can unlock their performance potential.

With an interactive, dynamic and inclusive style, always supported by real-life examples and practical advice, Jane's keynotes leave audiences feeling both inspired and empowered to act in their own organisations.

23 March 2017

With Jane Sparrow

“Jane's style is open, frank and honest which means we can all learn

something from her experiences. Her use of real experiences rather

than just academic theories makes her

sessions compelling.”

Participant

feedback

“Jane is a master of re-energising and motivation. Her

personal style ensures the audience stay

engaged. Pulling no punches, Jane gets to

the point at issue, analyses options

available and makes clear enthusiastic

recommendations. ”

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Whether or not we believe that leadership is becoming more complicated, everyone knows we need flexibility in the way we handle situations. Join our resident leadership expert, to explore a wide range of leadership practices that work in today’s environment. Come and learn more songs to sing!

Why are we in danger of applying a "one person, one leadership concept” approach to solve complex and changing challenges? Why do we sometimes adopt a preferred or single way to lead, when there is whole range of leadership practices available to managers as much as to organisations?

We as managers need to expand our leadership repertoire, given the multi-faceted reality of leadership in our businesses today. At this event, we challenge how you think about yourself as a leader and work through a variety of leadership ideas, inspirations and practices (traditional, new and for the future) that work today.

Adding your own experiences we'll develop a stock of skills and behaviours that you can habitually apply to increase your repertoire and improve your leadership performance.

Directors and senior managers leaders who want to broaden their approach to leadership. Will also suit people in senior roles, who may not have had the opportunity to step back and explore the essence of great leadership, and the approaches that work.

Leadership, Complexity, Challenge, Practices, Tools, Techniques

#EXYLR @Henley_HP

Expanding Your Leadership Repertoire NEW

28 March 2017

Leadership

Engagement

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Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

Bernd is Associate Professor of Leadership and Organisational Behaviour at Henley Business School and Director of the Henley Centre for Engaging Leadership. His previous roles include Project Leader for the Organizational Energy Program and Lecturer at the Institute for Leadership and Human Resource Management, University of St Gallen, Switzerland. Bernd was also Visiting Scholar at the University of Southern California’s Marshall School of Business. Bernd’s research focuses on leadership, energy in organisations, management teams, followership and co-creating leadership, organisational change, and emotions in organisations.

Bernd is co-author of Fully Charged: How Great Leaders Boost Their Organization's Energy and Ignite High Performance (Harvard Business Review Press). He also co-authored Organisationale Energie and co-edited Leadership – Best Practices und Trends. His work has been published in top international journals and he has written several case studies about leadership in multinational businesses.

Bernd teaches and consults internationally, using his expertise to help organisations create and sustain organisational energy, develop inspiring and purposeful leadership and followership, and to lead change and emotions.

28 March 2017

With Bernd Vogel

“Really exciting open, honest and helpful.

Made me think a lot.”

Quotes about

the speaker

“When I reflect on Bernd’s sessions, I’m always struck by how

interesting and useful it is to look at some fundamentals in a

different way. This is insight we can practice

and master.”

Expanding Your Leadership Repertoire NEW

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We all recognise that today’s business requires different strategic skills – more “one –a-day” than once a year. Seeking to inspire those involved in strategy to have a ‘cunning plan a day’, expect high pace, unbounded enthusiasm and great tools.

This event demystifies strategic thinking and shows you how, in doing so, you can create inventive and, even, ‘cunning’ strategic plans. This is done by working through case studies on Virgin Galactic and Dyson, but there will also be time to practice some strategic thinking tools on some strategic options you wish to bring with you or which you identify on the day

Strategic thinking is a fundamental management skill that enables you to operate as a leader and manager. It is not a skill that you just need at planning time, but one that you can use 24/7, 365 days a year. Indeed, during this event, you will be encouraged to develop the habit of trying to come up with at least one cunning plan every day.

During this intensive and stimulating workshop you will learn that really good strategic thinking requires some tools and the knowledge of how to use them. We will give you some new strategic tools that will fire your imagination, vision, and creative inspiration. You will learn how to becoming more cunning in identifying new business opportunities and problem solving.

Out of all of the “deep dive “ tools that can be used to drive the core, Strategic Option Grid process we have chosen Stakeholder analysis for you to focus on –this alone is worth investing a day on!

Those senior leaders who find they lack reflective space for thinking about strategic decisions and strategy implementations. If you enjoy pace, quick-fire delivery and one of the most generous and engaged speakers, then this is the event for you. Will particularly suit those who already have some strategic experience they want to catalyse.

Strategy, Thinking, Reflection, Planning, Agility, Cunning, Disruption

#DMYST @Henley_HP @Grundy1Tony

Demystifying Strategic Thinking

30 March 2017

Strategy

Innovation

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Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

Demystifying Strategic Thinking

Dr Tony Grundy has had a unique career as a practitioner (as a senior manager, strategy consultant and non-executive director), and also as business school tutor. He is the author of 19 books on business and management, including Demystifying Strategy and Demystifying Strategic Thinking: Lessons from Leading CEOs, which contains ground-breaking research.

He teaches strategy and corporate finance at Henley, in parallel with undertaking work through his independent strategy consultancy. He is very passionate about the pursuit of ‘cunning’, and is a lively and practical presenter.

30 March 2017

With Dr Tony Grundy

“Tony is clearly a genius. Very high quality session."

Participant

feedback

“I have to say that the Strategic Thinking

course Tony ran was the most inspirational

course I have ever attended"

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Getting big change to really stick seems to be almost the “holy-grail” – a pipe dream or impossible goal. But it’s not –it happens through having a deeper understanding of change at personal and organisational level. Chris will help us boil this problem down, so we can start to solve it!

In the same way that Physicists have been trying to unify the very large with the very small – the Universe and Gravity with Quantum Mechanics - this event brings together change at an Organisational level with change at a very Personal level.

We all know that change should be simple but we often witness the fact that it isn’t easy, and delivering change that really sticks is tougher still. This event will take a practical and pragmatic view of the fusion of change at an Organisational level with change at a very Personal level in order to arrive at your own template for delivering sticky change that endures.

It will present research and case studies centred on large scale organisation wide transformations together with the latest thinking with regard to how people change at a human and ultimately at a neurological level. We will deconstruct how to get it right for the organisation in ways that mean something to people in a very real sense?

Directors and senior managers who are involved in change, and want a reputation for “making it stick”. Please note: We would like you to come armed with a current change project and we will actively work on your change issues as we go through the day to ensure you leave with some real actionable steps to improve your chances of success.

Change, Transformation, Engagement, Performance, Delivery, Adoption

#MBCHS @Henley_HP

Making Big Change Stick NEW

26 April 2017

Change

Engagement

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

Making Big Change Stick NEW

Chris is a visiting executive fellow, and formerly Programme Director for the Change Programme, at Henley Business School.

He is someone who has worked in a variety of different ways with senior people and directors over many years. His background is in senior human resources roles at corporations such as Fujitsu, Diageo, Citibank, the Pentland Group and the American head-hunting group Korn Ferry in various international roles. In addition to teaching at Henley, he runs his own HR-centred consulting business in the areas of search, coaching and engagement.

26 April 2017

With Chris Matchan

“Chris provides a great level of content with

models, breakout conversations and real life examples to bring

the theory to live.”

Quotes about

the speaker

“Chris is really inspiring. Great

examples of real life experience to show

how we can use these tools ourselves in the

workplace”

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We’re fascinated by ways to increase productivity, performance and competitive advantage, and troubled by evidence of reduced employee engagement. We need to buck the trend, by thinking very differently about how we connect with our people. No need to follow convention at this new event.

Human engagement in the workplace is one of the greatest potential sources of competitive advantage, but evidence reveals disturbingly low levels of real engagement on a global basis. This essential masterclass explores a new methodology for understanding the key drivers of engagement (and disengagement) in the workplace and points towards practical and effective interventions to release the full potential of our organisations.

The masterclass is based on the concepts explored by Powell and Gifford in My Steam Engine Is Broken: Taking the Organisation from the Industrial Age to the Age of Ideas, which argues that organisational behaviours unconsciously inherited from the industrial era continue to impair engagement and performance –and also on their latest book, Perform To Win, which examines the techniques and mindsets used by top performing artists and shows how these can be adapted and used to turn teams into high-functioning ensembles to create winning business performances.

The focus of the masterclass is on driving high levels of individual and organisational performance by removing barriers to engagement and encouraging genuine ensemble behaviour.

This event offers insight and practical advice to leaders at all levels in any field of business. It will particularly suit senior leaders who manage a team, and managers of large teams.

Employee+Engagement, People, Energy, Performance, Potential

#UNPOP @Henley_HP @giffordjonathan

Unlocking the Power of Our People NEW

27 April 2017

Engagement

Organisation

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

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4.75

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Unlocking the Power of Our People NEW

“Jonathan came across as a talented and great

writer and speaker. Excellent presentation,

good examples of leadership, good

books. Very relevant to requirements for good

leadership.”

Mark spent 10 years as an Associate Fellow of Oxford Saïd Business School, designing and directing executive leadership programmes. A business and strategy consultant for over 25 years, Mark has held partner roles at Accenture, KPMG and other firms and run several start-up businesses. Mark had a successful parallel career as a competitive Latin American dancer and is increasingly focussed on applying the techniques and mindsets of performing artists to business challenges.

27 April 2017

With Mark Powell

Jonathan is a business author whose books include History Lessons;Blindsided; 100 Great Leadership Ideas and 100 Great Business Leaders. His previous career was in publishing; he was the launch publisher of BBC History Magazine. Mark and Jonathan are co-authors of My Steam Engine Is Broken: Taking the organization from the industrial era to the age of Ideas, and Perform To Win: Unlocking the secrets of the arts for personal and business success. They recently co-founded The Human Energy Organisation in the field of employee and customer engagement.

And Jonathan Gifford

Quotes about

the speakers

“[His] presentation provided a compelling insight into the ways in which business can un-

shackle itself from conventional

management thinking to bring the best out of

corporate teamwork and outputs.”

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This event offers a common language and new understanding to help you create momentum as you work to transform your business. Understand how to drive successful change.

No single process or formal procedure is going to get people buying into change. People buy into an idea through the informal network that happens in any group, team or organisation. How can we cause an epidemic of positive messages about our chosen change? The ‘Tipping Point’ helps people discover how to maximise the word-of-mouth epidemic in implementing change. People who have completed and applied this workshop have been able to ensure their organisational change is both contagious and sustainable. In this workshop, we will simulate a positive word-of-mouth epidemic and highlight the interacting factors that motivate people to adopt an organisational change.

We will illustrate the complexities of implementing change and in providing the language needed to understand and create constructive change. If you lead organisational change, this event will give you a new model to help create commitment to your plans. It will give you an opportunity for focused dialogue with others to create a shared vision on implementing a change. You will have the opportunity to experiment with the factors affecting change using an interactive computer simulation. For those that don’t attend this there is a real risk that the same old decisions will be taken leading to the same old outcomes.

This event is for leaders who must deliver change, or those directly involved in change projects. You may be new to the theories and concepts that underpin change, or want to hear something new to understand change and be comfortable that you know how it works.

Change, Commitment, Engagement, Language, Tipping+Point

#CCCDC @Henley_HP

Creating Contagious Commitment During Change

02 May 2017

Change

Organisation

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Venue

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Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 1 per member organisation (subject to

availability)

Creating Contagious Commitment During Change

Warren Scott has been developing individuals, teams and organisations for over 25 years. He is a business psychologist with a degree in business and a Masters degree in change management. He works with organisations in all matters related to the people aspects of change. At senior levels, Warren works with leadership teams to ensure that change is managed well at a strategic level and not just left to chance. He is one of this country’s few qualified change consultants to run workshops using the Tipping Point principles. Warren is also a specialist facilitator in the skill of influencing, having completed 10 years’ research on how top influencers in business work.

Warren’s first book on co-facilitation was published in 1995, and he has two more books in the pipeline. First, Influencing in a Time of Change, followed by a book on The Application of Gestalt in Organisations. He has worked across many business sectors, primarily in recent months in the financial sector.

Warren has worked with many high-profile organisations, such as: Nationwide Building Society, General Mills, Zurich Financial Services, Credit Suisse, Gloucestershire County Council, British Oxygen Company, InterContinental Hotels, Threadneedle Investments, International Paint, Ecclesiastical Insurance, UCB Homeloans and HBOS.

02 May 2017

With Warren Scott

“Excellent – very engaging, interactive,

thought provoking and relevant. Great stories and substance in equal

measure – fantastic session!”

Participant

feedback

“Really good mix of both theory and

practical examples. Warren was a fantastic

facilitator, very charismatic and

engaging.”

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Without question, leadership development needs to change now to support tomorrow’s leaders. That way we’ll prepare all generations of leaders for tomorrow’s opportunities and challenges. Join leadership and learning experts for this new event, which draws on worldwide research.

The exponential pace of change and disruption from technology and demographics mean that leadership in the future won’t look like it does now. Henley has undertaken global research into the individual, team and collective leadership that is needed to address the future challenges facing all organisations – and the implications for how we develop leaders, right now, to meet these challenges.

We interviewed C-Suite executives, HR Directors and Millennial future leaders who will be those future leaders, about the changing nature of leadership and the needed changes in leadership development now, to support leaders in the new context.

This session explores the key outputs of the research, and some of the new innovative global best practice in leadership development which emerged from it, to futureproof leaders to face those challenges.

We would like the delegates to include a mix of 1) senior leaders either working as mentors/coaches or making decisions on where to invest in such development; 2) millennials and high-potentials; and 3) specialist HR professionals interested in creating best practice leadership development.

HR, People, Leadership, Leadership+development, High+potentials, Millennials

#FPYLC @Henley_HP

Futureproofing Your Leadership Capability NEW

09 May 2017

Leadership

Organisation

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 2 per member organisation (subject to

availability)

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Futureproofing Your Leadership Capability NEW

“The business insight from Peter Hawkins was exceptional and

the learning he facilitated from

delegates was very useful.”

Peter is Professor of Leadership at Henley Business School and a prominent expert in the fields of leadership, culture change, executive coaching, coaching supervision, and team and board development. He has worked with many leading organisations worldwide, coaching chief executives, directors and senior management teams.

With experience in a variety of public, private and not-for-profit organisations, Peter has helped teams to develop their vision, values, collective leadership and strategy, and supported organisations undertaking strategic reviews and organisational transformation projects.

09 May 2017

With Peter Hawkins

Claire works with clients in the areas of leadership, coaching and organisational change. She is one of Henley’s Executive Coaches and a Graduate of Henley’s MSc in Coaching and Behavioural Change. Claire delivers modules on high profile clients customised programmes and delivers on the Innovation elective for the Henley MBA.

Claire’s commercial background is in marketing and innovation. Her marketing experience includes working for Marks and Spencer, Mars, the Arcadia Group and eventually British Airports Authority (BAA), where she was the group’s Retail Marketing Director.

And Claire Hewitt

Quotes about

the speakers

“I valued most the opportunity to learn, think differently and leave with practical tools and actionable

learning.”

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We all need to understand the economy and finance, and simplify economic and macro data, so we can think differently and make better business decisions. We call that "economic intelligence“, and gain it quickly at this repeating and hugely popular event.

Can you honestly say that you are as economically intelligent as you should be? If your answer is no, then you can’t afford to miss out on this opportunity.

At this event, you can expect to experience a refreshingly enjoyable day that provides a clear, practical and succinct explanation of macroeconomics and its relation to company performance, under the guidance of an independent behavioural economist, Roger Martin-Fagg. In his renowned concise and easy-to-follow style, Roger will take you through the fundamental workings of the UK and global economy using contemporary examples and recent data and economic theory.

We guarantee you’ll leave Henley feeling more economically intelligent than when you arrived and better equipped to analyse your own business risk more strategically.

This event is for any senior leader/manager with an interest in understanding how the economy works and how future changes influence business performance. It will also be of interest to those wishing to gain a better understanding of the world they live in, to aid them in developing a more informed decision-making approach in business.

Macro, Economy, Trends, Intelligence, Externality, Information, Finance, Ratios

#BEECI @Henley_HP

Becoming Economically Intelligent

11 May 2017

Leadership

Strategy

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Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 6 per member organisation (subject to

availability)

Becoming Economically Intelligent

Roger describes himself as a Behavioural Economist and throughout his career has sought to bridge the gap between theory and practice. He began his career in the New Zealand Treasury, and then moved into the Airline Business; planning and teaching post-graduates all aspects of economics. He regularly talks to SME owners in the UK and Europe about economic trends and speaks at conferences around the world on the economic outlook and its impact on business. His book Making Sense of the Economy is in its fourth reprint.

11 May 2017

With Roger Martin-Fagg

“Excellent session, one of the best I’ve been too. Really engaging,

amusing, relevant and kept me listening the

whole time. I liked the way he related it to us and bought it back to

basics. ”

Participant

feedback

“Really engaging, interactive and topical. Roger was direct and

flexible to participants needs and answered all

questions asked in a straight forward and

understandable way.”

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Are you aware of how customer behaviour and customer needs are changing? Do you know how to deliver great customer service? Join this event to improve and update your knowledge of what it take to be truly “customer centric”.

Moira Clark has recently returned from a sabbatical, where she was hot on the trail of discovering how to build a customer-centric organisation and achieve superior competitive advantage.

This event will show how customer centricity drives performance, examine what it means to be “customer centric” and look at how service excellence companies are consistently delivering a superior customer experience.

She will explore insights into the key drivers of business performance through adopting a customer-centric approach. She will consider the importance of changing consumer behaviour and how changing technology is shaping customers’ lives.

Specifically, she will examine various stakeholder perspectives and what makes a ‘perfect’ online and offline customer experience. She will also look at how to map customer journeys for competitive advantage including the importance of emotions in customer journey mapping.

Part One of our two sessions on this topic. This provides the fundamentals about being “customer centric”. It will suit delegates with more operational and functional roles, where customer service is important. It should also interest those who run supporting functions, which influence and affect customer perception of service and value.

Customer+management, Customer+service, Trends, Behaviour, Technology, Differentiation

#BCUCO @Henley_HP

Building a Customer-Centric Organisation – Part One

16 May 2017

Engagement

Strategy

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Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

Building a Customer-Centric Organisation – Part One

Moira Clark is Professor of Strategic Marketing at Henley Business School and Director of The Henley Centre for Customer Management. This research centre develops joint research initiatives between Henley and a consortium of organisations who want to further their knowledge and understanding of leading-edge best practice in customer management. This year is the 10th anniversary of the Research Centre and since its inception almost a 100 companies have been members. 50 reports have been written and 65 events have been held.

Moira’s major area of research and consulting is in Customer Management, Relationship Marketing and the drivers of Customer Retention and Service Excellence. She has worked extensively in the area of culture and climate, its impact on retention and loyalty and the critical linkages between employee behaviour and customer retention.

She has researched and published widely on the subject of Relationship Marketing, customer experience and service excellence. Publications include for example, the Academy of Marketing Science, International Journal of Management Reviews and the Journal of Relationship Marketing. She is also co-author of 'Relationship Marketing for Competitive Advantage, Winning and Keeping Customers and Relationship Marketing: Strategy and Implementation'. Her book 'Business Success through Service Excellence' examines the crucial factors needed to achieve and maintain service excellence.

16 May 2017

With Professor Moira Clark

“Moira takes a future and today view of

customer management, bringing to life

something that’s at the centre of everything we

do”

Participant

feedback

“Very knowledgeable, great use of examples from other companies – engaging and easy to

listen to.”

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Inspired by the TEDx talk - ”Why Not Have Love in Business”, this new event brings our top-rated guest speaker to the main programme. Working with the wonderful Kevin Money, Yetunde will make you think differently about leadership, teams and performance. Part of “The Henley Edge” series.

This event will help you understand the value of unconditional acceptance of self and others in the establishment of trust, collaboration, inclusion and high performance in your leadership and management teams.

It examines and demonstrates how the active presence of Love can unleash their potential for high performance in an ever changing and unpredictable world. Using a variety of tools and methods, and drawing from the world of business and community, the event will provide you with thought provoking insights and ready to apply practices.

These will enable you as a leader to leave with an action plan to strengthen your relationships with your stakeholders, motivate your people and establish an environment in which your people can produce extraordinary results.

If you are a leader of people, have a real interest in the people you serve, and want to experience something new, then this event is for you. It will also be of interest if you have a genuine desire to unlock the real potential of performance in yourself, your team and your organisation; or are about to initiate, lead and/or execute change and/or an ambitious growth agenda in your business.

Leadership, Agility, Change, Resilience, Engagement, Well-being, Performance

#DMCLC @Henley_HP @YetundeH

Developing Your Most Critical Leadership Capability NEW

18 May 2017

Leadership

Engagement

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 2 per member organisation (subject to

availability)

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4.75

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Developing Your Most Critical Leadership Capability NEW

“A fantastic journey of self challenge and

exploration. Yetunde is an inspiration and has a unique gift for subtly drawing out areas for

lasting positive change”

Yetunde has delivered commercially successful change leadership interventions in organisations like Unilever, Imperial Tobacco Plc, Prudential Plc and Northern Foods Plc. The International Institute of Tropical Agriculture (IITA) and Allied Domecq. Yetunde is also an internationally accredited Integral Development Coach and focuses on whole person and whole team-centered leadership development. A classically trained pianist, Yetunde sits on a number of boards including the CIPD, John Lewis/Waitrose Golden Jubilee Trust and Compassion UK international, and has through experience, confirmed that with the presence of Love, Leadership and Results a business can deliver extraordinary results.

18 May 2017

With Yetunde Hofmann

Kevin is a Chartered Psychologist and Director of the John Madejski Centre for Reputation. Kevin teaches on the MBA programme and Henley's flagship Advanced Management Programme in areas of reputation, responsibility, teams and leadership. Kevin is also Director of the Positive Psychology Forum –an organisation that applies advances in psychology to help individuals and organisations improve their performance through a process of reflection on success and failure. Interventions include high-performance coaching, organisational and personal 360-degree feedback and behavioural mapping.

And Professor Kevin Money

Quotes about

the speakers

“Kevin is an engaging and insightful leader

who skilfully makes the complex simple and

the theoretical applicable in the real

world”

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When your career is a reflection of your purpose and real success it provides a sense of meaning that inspires you to be the best you can be. Join Ben for this exciting new event about finding your purpose as a way of navigating through today's challenging landscape.

We live in an age of disruption. Business is unpredictable. Lives are uncertain and people are at the risk of feeling dis-engaged. In order to navigate and thrive in this challenging landscape it is essential to shape your career success. This involves 7 key steps which help you do what you love, and love what you do.

Step 1: Define your career. Understanding what a career means to you.

Step 2: Be purpose-led. Discovering your personal purpose provides a clear sense of direction.

Step 3: Live your values. Being clear about what’s most important to you.

Step 4: Have a vision. Working out what success looks like.

Step 5: Play to strengths. Doing what you are best at.

Step 6: Drive your personal growth. Having a learning mindset.

Step 7: Make a difference. Giving something back.

Directors and senior managers who are interested in exploring the idea of their purpose – something that shapes your attitude, guides your choices and influences your behavior. You’ll be willing to look at leadership quite differently, at a more holistic level. This is not about career climbing, but about finding your purpose and your path. It is a deep conviction about what is most

Purpose, Values, Intent, Being+Doing, Success, Progression

#SHYCS @Henley_HP

Shaping Your Career Success NEW

23 May 2017

Leadership

Engagement

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 2 per member organisation (subject to

availability)

Shaping Your Career Success NEW

Ben Renshaw’s innovative work with leading organisations, senior executives and entrepreneurs has brought him international acclaim. He travels the world bringing out the best in people across a wide variety of fields including business, education, government and healthcare. Ben has provided executive coaching programmes across the world for top leaders focused on successful promotions and transitions, inspiring and engaging others, navigating stakeholder relationships, building high performing teams and delivering stretching targets. Ben has designed and delivered major keynote presentations, leadership programs, coaching training and team-build events to thousands of professionals over the years. His chief clients have included: BAE Systems, BT, BUPA, Cadbury, Heinz, InterContinental Hotels Group, M&S, Rolls Royce, Royal Mail, Sainsbury’s, Shell International, Virgin Media and Zurich.

He has presented on numerous radio shows and has received press coverage in the majority of national papers and magazines. Ben’s latest best-selling book, LEAD! brings together the rich insight of twenty years coaching top-level leaders in FTSE 100 companies such as Coca-Cola, Heathrow, Heinz, Home-Retail Group, IHG, Sky and Unilever, Renshaw infuses LEAD! with the real business at hand: how to lead with purpose and authenticity in order to increase leadership impact.

23 May 2017

With Ben Renshaw

“Ben Renshaw has been pivotal in

coaching some of our most senior leaders and teams to deliver change and achieve

their potential.”John-Holland Kaye,

CEO, Heathrow

Quotes about

the speaker

“Ben Renshaw supports the career journeys of many of the great leaders we have in the business

today.”Richard Solomons,

CEO, InterContinental Hotels Group

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Where market disruption is becoming normal and expected, it’s better to be the one doing the disruption – rather than stand idly by. That requires breaking patterns and lateral thinking . Join this inventive speaker as we explore how to be the “jolter” and not the “jolted”. Part of “The Henley Edge” series.

All businesses need to innovate, and keep innovating, if they want to survive and thrive in a rapidly-changing world. Time and again, however, many organisations slip back into predictable patterns of thinking and behaviour, and succumb to the 3 great enemies of innovation: Complacency, Conceit, and Conservatism.

With this in mind, this Jolt! Your Business Thinking Masterclass by James Bannerman – best-selling author of Genius! and Business Genius! – is designed to help business leaders sharpen their lateral thinking skills, so they can go beyond ‘what is’ and start exploring ‘what could be?’ in order stay ahead of the game.

After all, as Richard Tyler – author of Jolt! Shake up your thinking and upgrade your impact for extraordinary success – highlights:

"Good is no longer good enough if you want to get ahead. To stand out from the crowd in business and in life, you need to shake things up. You need a Jolt!"

This Jolt! Masterclass is aimed at a rich variety of Business Leaders and Managers in terms of role, level and experience - who want to sharpen their lateral thinking skills and foster a more innovative organisational culture. This will include people in senior roles in strategy and product design & development.

Purpose, Values, Intent, Being+Doing, Success, Progression

#SHYCS @Henley_HP

Jolt! Your Business Thinking NEW

25 May 2017

Strategy

Innovation

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Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 2 per member organisation (subject to

availability)

Jolt! Your Business Thinking NEW

James Bannerman is a Creative Change Agent who combines creativity with psychology to help businesses innovate.

As an Innovation Consultant he has worked with many leading organisations such as Aston Martin, British Airways, Disney, Starbucks, and HSBC, as well as at the National Space Centre on a mission to Mars.

He also lectures on business creativity and innovation on the MBA at WBS and Oxford Brookes University where he is completing a PhD on the impact of lateral thinking upon organisational performance.

Before working with businesses James was a platinum-selling songwriter, a freelance cartoonist (eg Punch), is trained in clinical psychotherapy, and has an M.A.Hons from Edinburgh University in English Literature.

25 May 2017

With James Bannerman

' James's process added value in terms of originality and clarity.'Cliff Burrows, Group

President, US and the Americas, Starbucks

Quotes about

the speaker

‘ Excellent course, excellently facilitated,

excellently timed, excellent content.

Perfectly structured. 10/10.’

Andy Leavers, Purchase Manager, Aston Martin

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Maybe it’s a truism, but the magic of HR happens when its embedded in the business. Provocative as ever, Nick will make us think differently. Making the link between HR and value creation, he will talk about taking responsibility for organisational capability and the conversations HR needs to have with the business to be an insider not outsider.

So how does HR get close to the business? Nick will argue vehemently that HR is part of the business and not a support function to the business. But having that status, that recognition, that position only comes when HR takes responsibility for building the organisational capability that creates value.

Nick will look at HR’s role in building organisational capability, examining two key elements – how value is created in organisations and the nature of HR’s role. He’ll explore what we really mean by organisational capability, the cultural elements, and translate that into the strategic conversations HR needs to have with the business. He’ll then look at bringing commercial insights from those conversations into how HR delivers both the vital basics and more strategic aspects.

He will also look at how HR balances short-term financial returns and building long-term sustainable value, using the triple bottom line (social, environmental and financial) framework to take a broader perspective on value.

Senior HR professionals in a relationship-management role, who want to improve their connection and impact with the business; or those responsible for capability development.

Organisational+capability, HR, Value, Culture, Insight, Strategy, Vital+basics

#GCTTB @Henley_HP @Nick_Holley

Getting Close to the Business NEW

06 June 2017

Organisation

Engagement

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Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 2 per member organisation (subject to

availability)

Getting Close to the Business NEW

Nick is Director of CRF Learning at Corporate Research Forum, and formerly Director of the Henley Centre for HR Excellence at Henley Business School. He has had a unique background that combines experience as an army officer, 10 years as a successful futures and foreign exchange broker and 16 years in senior organisational, leadership and people development roles. Nick was recently voted the 5th most influential thinker in HR in the last 5 years.

06 June 2017

With Professor Nick Holley

“Nick delivered a practical session with

ideas that were easy to take back to the

office.”

Quotes about

the speaker

“Insightful knowledge and examples by Nick,

especially linked to practicality within

business. An engaging speaker.”

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As organisations strive for agility, managers have a crucial role to play as agents of change. Yet they often are under pressure from above and below – being directed to implement change and needing to sell it to their people. This event will help those feeling ‘squeezed’ to survive and thrive as agents of change.

Many managers feel squeezed by the demands of implementing change within their day job while continuing to deliver business as usual. No wonder, it’s a tough job: you’re expected to enthusiastically endorse changes, even if you’re not yet fully convinced yourself, and inspire your team to change. And being in the middle of the organisation is no easy place to be, with multiple pressures and sometimes contradictory demands coming at you from all around.

This workshop will help you to survive and thrive. It will clarify your change role (which is often poorly defined) so you understand what it takes for middle managers to be successful change agents. It will help you work through some common, but challenging, change scenarios, and it will introduce you to key behaviours for managing your team’s energy during uncertainty.

Managers who lead teams, and are responsible for implementing change; and also human resources and organisational development professionals who want to better understand how to energise managers in change.

Change, Change+Agent, Blocker, Inspiration, Scenarios, Delivery

#CTSMM @Henley_HP

Change and the Squeezed Manager

08 June 2017

Leadership

Change

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 2 per member organisation (subject to

availability)

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4.75

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Change and the Squeezed Manager

“Excellent workshop with great interaction and real life examples.

Sharon clearly has a wealth of experience in

both business and coaching.”

Dr Sharon Varney is a specialist in developing people and organisations. She works at a strategic level, helping to create more effective organisations, and engages at a very human level, supporting people to manage personal change and transition. Sharon developed her change expertise at the ‘sharp end’, as a manager working in large, complex organisations. Now she runs her own consulting practice – space for learning – and is co-director of the Henley Forum. She speaks and writes on change and has recently authored two e-books for busy managers: Promote a Positive Change Culture and Inspire Your Team to Change.

08 June 2017

With Sharon Varney

Sue Ells has worked as a management consultant for more than 20 years, including three years in a “big 5” consultancy. She specialises in transformation, change management, leadership and organisational development. Sue achieves successful organisational change through engagement; getting people to do things differently at all levels of an organisation. She’s run change programmes in the UK, Europe, US and Asia in both private and public sectors, and advises on change strategy for mergers and acquisitions.

And Sue Ells

Participant

feedback

“Positive and energetic workshop

which explained practical and

manageable tools to take back to the

workplace.”

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In a cost-constrained world, where people and resources are pressed and stretched, everything is finite. Or is it? Starting from the premise that energy is the only infinite, work with hugely impressive Jean Gomes to see how you can increase your personal and organisational energy.

Embrace the big idea about how you’re designed to perform at your best. This highly experiential event empowers participants to understand the behaviours that are influencing their capacity. They will learn a dozen simple and highly effective strategies to expand and renew their energy. The session also includes 6 ‘micro’ experiments to help test ways of making their teams more energised, positive, focused and purposeful. The event is a mix of ideas and an opportunity to learn how to apply the techniques in the context of corporate life. Participants will:

•increase their awareness of the behaviours that are influencing their energy across four dimensions; physical, emotional, mental and spiritual, using The Energy Audit™

•understand their most profound energy need and how that plays out across the four dimensions of energy

•discover how to use their reserves of willpower more effectively by creating Energy Rituals

•explore 6 capacity building micro-experiments which are based on the Energy Rituals that have proved to be most popular with The Energy Project’s clients

Directors and senior managers who want to increase their personal or organisational energy. It will also suit senior individuals who recognise that they are responsible for setting the pace and tone of the business, and want to manage and increase the energy they observe and feel around them.

Energy, Capacity, Performance, Recovery, Renewal, Organisation

#TPEPU @Henley_HP @talkingtopteams #EnergyProjectUK

The Performance Pulse NEW

15 June 2017

Leadership

Engagement

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Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 2 per member organisation (subject to

availability)

The Performance Pulse NEW

Jean Gomes is Chairman of The Energy Project UK, which helps companies fuel sustainable high performance by better meeting the needs of their employees.

Jean has led the adoption of The Energy Project’s work in Europe and Asia Pacific, amongst a wide range of clients including Unilever, Schneider Electric, BMW Group, Microsoft, Sony, Fujitsu, Shell, Maersk, National Australia Bank Group, Weetabix, Polycom, Nike, eBay and Save the Children. He has coached over 50 CEOs and senior leaders and worked with many dozens of leadership teams on strategy, leadership and innovation. He’s given keynotes to organisations including Pfizer, Microsoft, Santander, Telefonica, Allianz, Deustche Bank and UK Sport.

Jean’s 30 years’ experience in organisational development gives him a unique perspective on the application of The Energy Project’s thinking and practice to enrich our clients’ cultures and people strategies.

Jean is a regular keynote speaker and lectures at the Saïd Business School, University of Oxford and INSEAD’s LEAP Leadership Programme.

Jean is the co-author of the New York Times and Wall Street Journal bestseller, Be Excellent at Anything which proposes a new framework of ideas for building organisations that can fully benefit from the value of their people.

15 June 2017

With Jean Gomes“The energy in the

company andthe general sense of

well-being and motivation are

significantly different than pre-course. Habits

have changed, a new language of energy and

recoveryhas entered the

common vocabulary.”

Quotes about

the speaker

“As a global leader, I can honestly

say the principles have made a profound,

positive difference to our people

and myself. Employee engagement levels

have risen dramatically”

Fujio Nishida President, Sony Europe

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We’re focusing on what’s becoming one of the biggest problems of our generation. But we need to change wellbeing from a soft and fluffy buzz-word to a hard issue we start to properly address. Work with the ever-pragmatic Nick Kemsley, as he draws on recent research and explains how to turn up the dial on your approach to wellbeing.

In a world where productivity pressures, continual change and 24/7 virtual availability increasingly define our relationship with the world of work; and where career models drive the need for a strong employer value proposition; the well-being of our employees has attained critical importance.

Yet many organisations have struggled to keep pace with this evolving need. Drawing on his recent research for the Henley Centre for HR Excellence, and with his characteristic pragmatism and practicality, Nick will unpick this complex topic to reveal the underlying journey that an organisation must go on in its approach to well-being.

He will describe the different phases of evolution, outlining the infrastructural, attitudinal and ethical challenges that mark each transition and ways in which organisations are dealing with them. Armed with this you will develop a better understanding of where your organisation sits and how to “turn the dial” on the well-being offer to your employees.”

Senior leaders and team managers who are seeing wellbeing issues affecting their business, and wish to be more prepared to tackle this critical issue in the workplace. This will include HR professionals with responsibility for wellbeing, but this is a session not for specialists but designed to have universal appeal.

People, Wellbeing, Stress, Work+life+balance, HR, Human+resources

#TTDOW @Henley_HP

Turning Up the Dial on Wellbeing NEW

20 June 2017

Organisation

Strategy

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Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

Turning Up the Dial on Wellbeing NEW

Nick is a highly experienced HR practitioner, and has had led organisational development, resourcing, talent & leadership, performance and L&D functions in a number of major businesses. In a corporate career to Group Vice-President level, Nick worked across seven industry sectors at local , regional and global levels. An Engineer by qualification, he spent the first years of his career engaged in design engineering and programme management for world-class businesses such as GE, Alstom and Rolls-Royce Aerospace.

Nick has leveraged his eclectic sector and functional career to build an industry reputation as someone who challenges both HR and the wider business to think differently and as a creator of innovative thinking in the organisational arena. Having run his own consulting business and now, as a Senior Partner in Korn Ferry’s consulting practice, he has worked with CEOs, Boards and HR functions around the world on a broad range of people and organisational topics including organisational capability and risk, talent strategy, workforce planning and HR effectiveness. Speaker, writer and a Co-Director of the Henley HR Centre from 2010 through 2016, Nick continues to contribute to Henley’s HR development offer. He was awarded a Visiting Professorship in 2014.

20 June 2017

With Professor Nick Kemsley

“Nick shared some great experiences and

research insights to stretch our

organisational thinking.

Quotes about

the speaker

“Impressive speaker. Expert in the field and

on top of current trends and their

implications.”

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Surveys show that most business leaders are frustrated by the inability to deliver more and better innovation. Are you one of them? Do you want to unleash the creativity of your team and develop a culture of agility and enterprise? Do you need to deliver more with less? Join this event for thinking, tips and techniques.

Innovation is a key driver for competitive advantage. Implementing new processes and offerings is the best way to find new sources of revenue, reduce costs and improve profitability. So, do you know how you can make your organisation more entrepreneurial and develop fresh approaches to business issues?

The Creative Leadership Workshop is a focused, practical course designed to motivate you and inspire you to unleash your creativity. It will improve your capability to implement new products and processes, by learning skills in leadership, idea generation and evaluation

This essential masterclass examines what is impeding innovation in your business today. It reviews leadership styles and cultural barriers and gives you powerful, practical tools for problem analysis and idea generation. It contains many stories, examples, tips and insights. It will make you a better leader of innovation, with a clear understanding of the actions you can take.

This event is aimed at leaders who need to encourage innovation and want to improve the agility and entrepreneurial spirit in their teams. The event is therefore of wide appeal and individual personal creativity is not a pre-requisite!

Innovation, Creativity, Inspiration, Leadership, Entrepreneurialism

#TCRLW @PaulSloane @Henley_HP

The Creative Leadership Workshop

22 June 2017

Innovation

Leadership

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Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

The Creative Leadership Workshop

Paul Sloane is an entertaining, thought-provoking, motivational speaker and a recognised expert on lateral thinking, innovation, crowdsourcing and leadership. He is the author of 30 books on creativity, innovation, leadership and lateral puzzles, with book sales of over 2 million copies. He was described in The Independent as the ‘King of Lateral Thinking Puzzles.’

He is an expert facilitator, link presenter and course leader. He gives after-dinner talks and keynote addresses. Paul talks offer a unique blend of puzzling challenges, humour and hard-hitting business messages. His workshops and innovation camps provide practical techniques to improve leadership and innovation. Clients include Bayer, Bertelsmann, Microsoft, Reckitt Benckiser, GSK, Nike, Swarovski and Unilever.

After graduating from the University of Cambridge, Paul worked in sales and marketing for IBM, before becoming Marketing Director and then Managing Director for Ashton-Tate. He was VP International for MathSoft and CEO of Monactive.

22 June 2017

With Paul Sloane

“Paul has great ability to bring content to

life.“

Participant

feedback

“Paul was an engaging speaker who was full of practical tips. Overall a very insightful session

and got the brain working.”

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 2 per member organisation (subject to

availability)

Agenda It is also a great opportunity to share your experiences of

The Henley Partnership experiences with like-minded professionals

and ensure your organisation’s

development needs are incorporated into

forthcoming Partnership events.

Key contacts are invited to join the

Henley Partnership team in a review of the

first half of the calendar of events, and

to participate in shaping the content for

the 2018 calendar.

09:30 - Welcome, Introductions and Agenda

09:40 - What’s on your mind?

10:00 - Reviewing Spring/Summer 2017

10:30 - Coffee

10:45 - Planning 2018

12:15 - Lunch

13:15 - Guest Speaker

14:15 - News from the School

15:00 - Tea

15:15 - Members’ Open Forum

16:00 - Event Summary

16:30 - Close

Key Contacts’ Planning Day

13 July 2017

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Open for nominations 21st January 2017 www.henley.ac.uk/thp

2017 EVENTS CALENDARAUTUMN/WINTER

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Date Title Speaker Page

12 September Being a Manager and a Coach Britta Klinck & Denis Sartain 54-55

14 September The Language of Leadership RERUN Simon Lancaster 56-57

19 September Gravitas – The Art and Science of Grace Under Fire Caroline Goyder 58-59

26 September Building a Customer-Centric Organisation – Part Two Professor Moira Clark 60-61

28 September Masters of the Exponential Age NEW Patrick Romano & Warrick Harniess 62-63

03 October Innovation for Realists NEW Elvin Turner 64-65

05 October Joined-Up Business Development NEW Jeff Callander 66-67

10 October Being Brilliant in People Development Professor Nick Holley 68-69

12 October Leading Diversity in a Changing World NEW Simon Walker 70-71

Contents

52

Autumn/Winter 2017

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Date Title Speaker Page

19 October Leading With a Brave Heart™ NEW Graham Lee 72-73

07 November The Neuroscience of Leadership CoachingProfessor Patricia Riddell & Denis Sartain

74-75

09 November Having Game-Changing Conversations Tammy Day & Anthony Topham 76-77

14 November How Great Leadership Teams Create Competitive Advantage Professor Peter Hawkins 78-79

16 November 21st Century Leadership NEW David Pendleton 80-81

21 November Leading Performance Excellence in Teams NEW Charlie Unwin 82-83

28 November Becoming Economically Intelligent (follow-on webinar) NEW Roger Martin-Fagg 84-85

30 November Personal and Organisational ResilienceProfessor Kevin Money & Chris Matchan

86-87

12 December Key Contacts’ Event The Henley Partnership Team 88

Contents

53

Autumn/Winter 2017

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Responding to the recognition of the importance and growth of coaching, this event looks to help managers and leaders bring coaching into their day job. It explores the context, relationships and approaches needed for making coaching more natural, effective and embedded.

As companies become more sophisticated in their understanding and use of coaching, we are increasingly seeing managers developing their coaching skills (often through programmes at Henley!), so that they can be part of an internal coaching culture within their organisation. This also plays to our strongly held belief that coaching skills are useful as part of any manager’s toolkit and don’t need to be kept for ‘special coaching occasions’.

We are also very experienced in helping organisations to set up their coaching cultures, and in helping them to not fall into the common traps, which can cause almost instant destruction of all the good work.

In this workshop we explore the contexts in which coaching can be effective as part of a manager’s day job, and also where it should not be used. We look at managing the boundaries between coaching conversations and management conversations, and how to decide what is appropriate and when. The workshop is practical and experiential, and uses a variety of coaching tools and techniques throughout the day to explore the manager-coach opportunities.

This workshop for anyone who is using coaching as part of their management or leadership role, and would like to improve their approach. You must be already familiar with coaching principles and tools, but it will not suit those who have coaching qualifications or are responsible for implementing coaching at a team or organisational level.

Coaching, Development, Relationship, Manager+Toolkit, Context

#BMAAC @Henley_HP

Being a Manager and a Coach

12 September 2017

Leadership

Engagement

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

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Being a Manager and a Coach

‘Britta recognizes how vital, well-functioning

teams, and good effective leadership is to achieving any task.’

Britta is a senior leader working in the NHS, with extensive experience of managing clinical delivery teams and leading on the strategic development of highly complex services. Having been in clinical mental health practice for 25 years, Britta has experience of a variety of psychological interventions and a keen interest in developing leaders and supporting teams to achieve. Britta coaches managers and professionals at all levels within the organisation. She holds a certificate in professional coaching from Henley Business School and an MSc in Coaching & Behavioural Change. She also works as an executive coach for International Coaching Development.

12 September 2017

With Britta Klinck

Denis is a practising coach who runs his own business and coaches clients in the UK and around the world. He is Associate Faculty at Henley Business School and tutor on the Professional Certificate in Coaching and also teaches on the MBA. He is co-author of ‘Coaching Essentials: practical proven techniques and understanding for world-class executive coaching’, Bloomsbury Press 2012, ‘Under Pressure: understanding and managing the pressure and stress at work’, Marshall Cavendish, 2011 and ‘The Neuroscience of Leadership Coaching’, Bloomsbury 2015.

And Denis Sartain

Participant

feedback

‘Denis has enormous cross cultural

experience and expertise. He combines this with knowledge of

NLP, Business Psychology and

Coaching. He inspires others to reflect and make personal and

organisational changes.’

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This ever-popular speaker and facilitator returns with this hugely popular event. Understand how to use language techniques to deliver the right messages. This year he’ll explore more deeply the underpinnings of great communication.

Shhh… Did you know there is a secret Language of Leadership: a secret set of verbal, vocal and physical cues that has remained largely unchanged throughout the course of history; a secret code that still determines who rises to the top in politics and business?

The Language of Leadership combines ancient rhetorical devices with recent breakthroughs in neuroscience and behavioural economics to offer the definitive guide to leadership communication.

The Language of Leadership sets out a simple three-step approach to winning minds.

If you are a senior leader/manager and your job requires you to engage, inspire and influence people, then this workshop will help you succeed. It’s particularly suited to those who need to deliver speeches to large audiences or give inspiring oral presentations to groups.

Influence, Communication, Presentation, Inspiration, Confidence, Leadership

#TLAOL @Henley_HP @bespokespeeches

The Language of Leadership RERUN

14 September 2017

Leadership

Engagement

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Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

The Language of Leadership RERUN

Simon was Whitehall’s longest-serving speechwriter before leaving in 2007 to set up Bespoke, Britain’s first specialist speechwriting agency. Today, he writes speeches for the CEOs of many of the biggest companies in the world including HSBC, Rio Tinto and Nestlé, as well as Olympic gold medallists, television celebrities and rock stars. He regularly appears on BBC News talking about communication and is a columnist for The Guardian, The Mail, PRWeek and GQ. Simon has a Masters Degree in Mass Communications and is a Visiting Lecturer at Gresham College.

With Simon Lancaster

“A very well structured day with great hints

and tips to take back to the team and

business.”

Participant

feedback

“Simon had great knowledge of the

subject and engaged well with the audience.”

14 September 2017

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Research with senior executives says that gravitas accounts for 67% of executive presence. So, what is gravitas? And how can you boost it? This event will show you how to develop your gravitas over time through increased self-awareness and improved technique.

What makes others want to be led by you? Although what you say and do are the foundations of good leadership, your tone, energy and presence are the key to inspiring others. Think of travelling on a plane and how the voice of the pilot comes across – calm, confident and controlled – based on this, you assess the pilot’s ability to respond, in mind and body, to any turbulence you may face together.

Embodied leadership is tested in moments of turbulence. Your teams measure your leadership by your grace under fire – your ability to maintain control of mind, breath and body, so you can communicate effectively and maintain the trust of others. How can you create a habit of being grounded and calm as a leader, so that you project an open, connected presence that allows others to do their best work around you?

You’ll be given a toolkit for centring yourself, so that you can embody leadership in a way that is authentic to you. You’ll learn how to deal with turbulence in meetings and stay centred around difficult people. You’ll learn tools to take this mindful, embodied practice forward into your life.

This event is directed at those at senior manager level, who are looking to increase their impact or demonstrate greater gravitas. You may have stepped up, into a new more senior role which requires more influence, or want to develop how you react under pressure. High-potentials are also welcome.

Gravitas, Presence, Impact, Influence, Leadership, Resilience

#GASGF @carolinegoyder @Henley_HP

Gravitas – The Art and Science of Grace Under Fire

19 September 2017

Engagement

Leadership

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Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 2 per member organisation (subject to

availability)

Gravitas – The Art and Science of Grace Under Fire

Caroline Goyder is a speaker, coach and author, who was educated at St John’s College, Oxford. Caroline worked for many years as a voice teacher at the Central School of Speech and Drama and has spent the last ten years developing a system to help her non-acting clients to perform with the same calm, presence and power in the theatre of everyday life. Clients include BT, Mars and Bloomberg TV, and Caroline’s work has been featured in the Financial Times, The Daily Telegraph and The Economist. Caroline spoke at TEDxBrixton in 2014.

Caroline is the founder and creator of the Gravitas Method, and author of a revolutionary new book, Gravitas, which recently featured on BBC Radio 4's Open Book and was recommended by Mariella Frostrup in The Observer as a ‘top summer read’. In the book, she reveals how to speak so others will listen. Using simple techniques to build your natural gravitas, you will learn how to express yourself clearly with passion and confidence in order to persuade, influence and engage listeners. By being grounded in your values and capabilities, you will gain the authority needed to make people sit up and pay attention.

19 September 2017

With Caroline Goyder

“A memorable training programme. Caroline is

an authority on the subject and handled

the session perfectly.”

Participant

feedback

“The session was great and extremely

relevant. Caroline clearly demonstrated her capabilities in the

subject matter.”

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Do you know what it means to be truly customer-centric? Are you aware of how customer behaviour and customer needs is changing? Join this event to update your knowledge of the customer agenda, and examine the latest confirming and challenging findings from Henley research.

Moira Clark has recently returned from a sabbatical, where she was hot on the trail of discovering how to build a customer-centric organisation and achieve superior competitive advantage.

Building on Part One, she will deepen some of the key concepts and provide new thinking in the areas of customer centricity. This session will include insights from her latest research, where she has delved into the best practice of service excellence companies that consistently deliver a superior customer experience.

It will also examine developing areas such as changing consumer behaviour and the neuroscience of customer service. She will also address the critical issue of what the future holds for customer experience – the insights and the capabilities that you need to manage tomorrow’s opportunities.

Specifically this session will examine the role of employees in creating brand differentiation by developing the right kind of organisational culture and climate. This session will build on your understanding of the fundamentals, to extend your knowledge and thinking in this crucial and critical driver of future success.

The second of our two sessions on this topic. This provides more advanced learning. It is for delegates with more strategic roles around customer engagement, or direct responsibility for overall customer service. It will also suit those who have attended Part One, or have seen Moira speak before. It is not designed for those who specialise in monitoring consumer and customer trends.

Customer+management, Customer+service, Trends, Behaviour, Excellence

#BCUCO @Henley_HP

Building a Customer-Centric Organisation – Part Two

26 September 2017

Engagement

Strategy

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Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

Building a Customer-Centric Organisation – Part Two

Moira Clark is Professor of Strategic Marketing at Henley Business School and Director of The Henley Centre for Customer Management. This research centre develops joint research initiatives between Henley and a consortium of organisations who want to further their knowledge and understanding of leading-edge best practice in customer management. This year is the 10th anniversary of the Research Centre and since its inception almost a 100 companies have been members. 50 reports have been written and 65 events have been held.

Moira’s major area of research and consulting is in Customer Management, Relationship Marketing and the drivers of Customer Retention and Service Excellence. She has worked extensively in the area of culture and climate, its impact on retention and loyalty and the critical linkages between employee behaviour and customer retention.

She has researched and published widely on the subject of Relationship Marketing, customer experience and service excellence. Publications include for example, the Academy of Marketing Science, International Journal of Management Reviews and the Journal of Relationship Marketing. She is also co-author of 'Relationship Marketing for Competitive Advantage, Winning and Keeping Customers and Relationship Marketing: Strategy and Implementation'. Her book 'Business Success through Service Excellence' examines the crucial factors needed to achieve and maintain service excellence.

26 September 2017

With Professor Moira Clark

“Moira takes a future and today view of

customer management, bringing to life

something that’s at the centre of everything we

do”

Participant

feedback

“Very knowledgeable, great use of examples from other companies – engaging and easy to

listen to.”

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Do you realise that your company needs to change its strategy and operations to reflect seismic and subtle change in the world of consumers, customers, suppliers and partners? Join this session to understand, interpret and communicate the future to ensure your business survives and thrives. Part of “The Henley Edge” series.

The Exponential Age describes the convergence of technologies and trends that, are interacting to drive unprecedented rates of industrial change leading to the proliferation of new business models, products and services, and markets. Masters of the Exponential Age is an immersive learning programme that will give a broad range of professionals the opportunity to leave the day-job behind and take a bold step into this complex and exciting future. The day’s activities will include:

• An applied methodology for building an industry-specific framework to guide futures analysis

• A diagnostic tool that helps people understand and determine their preferred modes of futures thinking

• An exploration of the psychological biases that can cloud forecasting judgement

• An exploration of how exponential age forces are shifting the sources of competitive advantage

• A toolkit for creating storylines that communicate a compelling strategic vision for leveraging the opportunities and mitigating the threats that the exponential age presents

MDs, CEOs & Heads of Strategy, as the event provides a catalyst to initiate debate about where your organisation is going to be in 5-10 years time; and also Managers in high-profile leadership development positions who want to bolster their ability to think and act strategically, influence key decisions and gain traction for the next step in their career.

Disruption, Trends, Technology, Change, Opportunities, Threats

#MOTEA @Henley_HP @ExponentialAge

Masters of the Exponential Age NEW

28 September 2017

Strategy

Change

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 2 per member organisation (subject to

availability)

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Masters of the Exponential Age NEW

“Excellent .. well-structured and highly

informative…”CEO, Education

Company

A former scientist turned strategy consultant, business leader and entrepreneur, Patrick is passionate about enabling companies to build confidence and competence in understanding complex marketplaces to drive growth. An accomplished speaker and presenter, Patrick has helped a broad range of multinationals review and develop their long term strategy and to identify and implement new sources of competitive advantage across product and services.

28 September 2017

With Patrick Romano

Warrick is a published entrepreneur who creates immersive learning simulations about the future for risk-savvy leaders. Warrick established two pioneering online education ventures at Pearson before founding the learning and development consultancy Scandinavia Stories. Warrick’s clients include multinational organisations, universities, and SMEs.

And Warrick Harniess

Quotes about

the speakers

“A great interactive discussion on how to prepare organisations

and individuals to living in Exponential Age.” Managing Partner,

Management Consultancy

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Whenever we talk about innovation, there's often a sense that it’s only for the creative-minded and the nimble-organisation; and yet big and small companies achieve brilliant results. Join Elvin Turner and guests as they share their experiences of what really works, in the real world.

“We know why we need to innovate. We know what we need to innovate. We just don’t know how!” This is the dilemma facing most leaders and managers who want more innovation to show up in the day-to-day rhythm of business. But because innovation usually challenges today’s established ways of working, few companies succeed.

Elvin Turner helps FTSE and Fortune 100 companies break through this paralysis. He will share his strategic yet highly practical insights from coaching leaders through hundreds of corporate innovation projects worldwide.

With reference to case studies from multiple industries, Elvin will equip delegates with the latest, proven techniques to unlocking ‘corporate curiosity’, ‘strategic imagination’ and turning new ideas into action faster than competitors.

Elvin will joined by two guest speakers to help bring the learning to life: A global innovation coach from Silicon Valley technology giant Cisco, and a world-record holding sports personality who helps executives develop the resilient mindset needed to succeed in corporate innovation.

Leaders and managers from any function who want to improve their personal, team or organisational innovation performance.

Ingenuity, Agility, Curiosity, Innovation, Creativity

#INFRE @Henley_HP @elvinturner

Innovation for Realists NEW

03 October 2017

Innovation

Strategy

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Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

Elvin Turner has coached hundreds of corporate innovation initiatives around the world – helping leaders and managers overcome the many barriers that they face when trying to turn new ideas into action. His experience extends from working with new and disruptive technology start-ups, through to seasoned leadership teams inside conservative, global institutions.

Elvin is an award-winning consultant and also teaches innovation and entrepreneurship across various global business school programmes. His clients include some of the world’s most innovative organisations in the finance, technology, music, drinks and publishing industries.

03 October 2017

With Elvin Turner

“A very enjoyable and though provoking

session. Great level of information and

teaching style with lots of practical

application.”

Quotes about

the speaker

“The session was really informative and Elvin was very engaging. I

will definitely be able to take a lot away from the session and use in

the office.”

Innovation for Realists NEW

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It’s amazing to see how little people know about the value created by their own organisation, and the strategies and aspirations of their clients – and how just a bit of structure allows for unique discoveries. Join this session to learn how to join-up business development and create greater value for all.

The day is designed around enabling organisations to recognise the value they create but also the barriers to success inherent in many business. It is about how an entire organisation can become part of business development - from the frontline person on the phone to the back room support staff processing invoices to the Senior Management Team developing strategy.

The day will explore how knowing the strategies of customers and other stakeholders can help the business develop compelling competitive positions and better prepare for engaging with customers and clients. In preparing the organisation to sell value everyone needs to understanding their customers' "hierarchy of needs” and their business motives and therefore the greater opportunities of their customers/client, finding insight to drive the business development process.

Everyone should come away with a “sticky” consultancy toolbox enabling them to look at the wider picture, getting closer to the customer and identifying greater opportunities while understanding that a bit of structure and a little effort enables them to make unique discoveries.

Directors and senior managers who are leading customer-facing teams, and those in senior roles who influence the way the organisation goes to market. It is not suitable for those at account director or account manager level, or similar.

Insight, Customers, Strategy, Value+creation, Value, Opportunities,

#JUPBD @Henley_HP

Joined-Up Business Development NEW

05 October 2017

Strategy

Engagement

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Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 2 per member organisation (subject to

availability)

Joined-Up Business Development NEW

Jeff is an Executive Fellow and Associate Faculty Member of Henley Business School. He is Programme Director for the open course, The Strategy Programme, develops client tailored programmes and contributes to a number of executive programmes. He has lectured at Henley Business School in business strategy, business goal setting and commercial management for the past 12 years, bringing practical solutions and real-world experience. He is also currently working on his doctorate at University of Southampton researching “The effect of business goals on employee engagement and business performance”.

Jeff initially worked in oil exploration as both an engineer and a manager before doing an MBA followed by being a Divisional Manager for Abbott Laboratories. For the past 23 years Jeff has been a consultant with specific expertise in assisting businesses with strategy and has been involved in over 160 projects. His experience spans many industries and he has worked with many blue-chip B2C and B2B companies. Jeff (multi-lingual in Spanish and Portuguese) has truly worldwide experience having performed field audits, run workshops and worked with the trade in over 50 countries. His work includes developing customer-focused business strategies, running board-level business improvement projects and creating customer-facing organisations. He is a Certified Management Consultant of the Institute of Consultancy, a member of the IOD and also sits on the Board and is an active Director of an oilfield engineering company.

05 October 2017

With Jeff Callander

“A valuable session. Jeff used great real life examples which helped to relate theory to real

situations”

Quotes about

the speaker

“Jeff’s material was clear, well presented

and thought provoking. A very enjoyable and

informative day.”

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Bringing the expertise and research of the Henley Centre for HR Excellence, this provocative and engaging practitioner unpacks what you need to know and do to get people development working brilliantly in your organisation.

Every year we run an event centred on being brilliant in the key areas of people development and HR. This year’s event will consist of three high-impact, power-hour sessions based around Professor Nick Holley’s research:

Something Rotten - we’re “no closer to leadership nirvana than we were previously”(1). In our recent research we found there is something rotten in the state of leadership development. We will share our thinking about what to do about this, based on four key principles.

Political savvy - Developing people isn't just about the process and the approach; it’s as much about getting sign on from senior leaders. We will explore politics, but from a positive point of view, looking at how to operate in the real world to influence leaders to take seriously their role as developers and coaches.

Organisational viruses - Over several years we have observed several diseases that HR, and the wider business, suffers from that get in the way of it achieving its development goals. Following on from Nick’s “HR Doctor” series, we will explore the symptoms and the cure.

(1) ‘The End of Leadership’ - Barbara Kellerman

This event is suitable for HR leaders and managers engaged in human resource development, as well as heads of talent, heads of learning etc. We would also encourage some senior leaders, with a keen interest or expertise in growing their own talent, to attend.

Development, Leadership, Politics, HR, People

#BBIPD @Henley_HP @Nick_Holley

Being Brilliant in People Development

10 October 2017

Organisation

Engagement

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Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

Being Brilliant in People Development

Nick is Director of CRF Learning at Corporate Research Forum, and formerly Director of the Henley Centre for HR Excellence at Henley Business School. He has had a unique background that combines experience as an army officer, 10 years as a successful futures and foreign exchange broker and 16 years in senior organisational, leadership and people development roles. Nick was recently voted the 5th most influential thinker in HR in the last 5 years.

10 October 2017

With Professor Nick Holley

“There was lots of opportunity to explore the content and have

discussions. A very practical session and great tips to back to

the office.”

Participant

feedback

“Nick delivered the session extremely well,

in a conversational style which kept

everyone's attention.”

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Not sure you’ve got to grips with how to best use the wisdom and experience, youth and exuberance, skills and potential of those across your teams? This event takes a straightforward look at the huge topic that is “Diversity”, viewing and seeing things through a “leader lens”.

With business and modern life being transformed and disrupted faster than ever, expectations, preferences and attitudes of our people has never been more diverse or complex. What people want from work and how they are best led varies greatly across ages, previous experiences and varied adoption rates of new technologies and work styles. This diversity in our teams is a huge strength, but few leaders feel truly informed, confident or skilled to lead diverse groups effectively through disruption and change.

Relying on stereotypes - such as labelling younger team members ‘millennials’ - is not particularly helpful when applied to individuals; there is usually as much diversity within any stereotypical cohort as there is between groups. A better approach is to adopt personal strategies to maintain insight into ever changing viewpoints, and armed with this insight to then adapt universal principles to engage and inspire diverse groups.

In this session we explore the drivers for change of work expectations, the highly varied patterns of adoption and the ongoing trends and patterns. We then look at five highly practical areas of focus smart leaders should consider to enable them to better lead diverse groups through complexity and change.

Directors and senior managers who want to maximise the value of team diversity, need to think differently about the people they’ll need in disrupted markets, or wish to improve their employee value proposition. Will particularly suit those without formal training or development (other than compliance training) in diversity.

Diversity, Generations, Millennials, Expectations, Orchestrator

#LDICW @Henley_HP

Leading Diversity in a Changing World NEW

12 October 2017

Engagement

Leadership

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Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

Leading Diversity in a Changing World NEW

Workplace attitudes, expectations and behaviours are changing, driven by rapid technological shifts in all our lives. Diversity of expectations between individuals has never been greater however, creating a real challenge for leaders.

Simon helps makes sense of the future of work and in particular the leadership behaviours and attitudes required to attract, engage and keep the diverse talent needed to survive and thrive through disruption and to build sustainable and competitive organisations.

Through masterclasses, consulting and conference keynotes, he helps clients understand what a changing world of work means for them and how they could better lead their people and businesses.

Though structured change programmes, he helps urn what many perceive as their vulnerability into a competitive advantage, enabling organisations to adapt quickly and attract and engage the talent they need.

He’s also an expert in generational diversity – helping business understand the changing expectations and preferences of different generations, particularly Gen Y and Z.

12 October 2017

With Simon Walker“Simon provided our

team with some thought provoking

insights which helped us to gain a greater

perspective and understanding of the

changing world of world and generational

differences.”

Quotes about

the speaker

“Simon is a very engaging speaker who will make leaders at all levels thing differently about how they need to lead for the future

that is already with us.”

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We see it everywhere - the brilliant best have courage of their convictions and their actions. Bring your own leadership challenge, and learn how to demonstrate possibility the most underrated characteristic of great leaders. Part of “The Henley Edge” series.

In this masterclass you will learn how to strengthen courage in relation to a personal leadership challenge, as well as learning a stepwise process for bringing courage to any situation.

Key elements of the session include:

• The 3 essential ingredients of courage• The application of the Courage Cycle™ in relation to your own

leadership challenge• Relating wisely to fear using the ‘Experiential Map’• Engaging self-motivation as the impetus for courage• Tackling negative self-talk and the role of self-esteem• Creating a courageous action plan

Much of the value of this workshop arises from the interaction between participants, and the opportunity to show courage within the session.This masterclass is suitable for any level of manager or

executive who is wishes to explore and strengthen their capacity for courage at work. The scale of the specific work challenges you face is less important for this masterclass than your willingness to look deeply at what you personally find challenging.

Courage, Bravery, Leadership, Fear, Challenge

#LWABH @Henley_HP

Leading With a Brave Heart™ NEW

19 October 2017

Leadership

Engagement

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Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 2 per member organisation (subject to

availability)

Leading With a Brave Heart™ NEW

Graham Lee is a leadership coach, with a background in pharmaceutical marketing, psychology, psychotherapy and mindfulness. He is Managing Director of The Awareness Partnership, a business psychology consultancy focused on enabling managers to release their authentic leadership potential through developing their personal and interpersonal capacities.

He and his team offer executive coaching and leadership development with an emphasis on the awareness and communication skills underpinning skilful leadership. He works primarily with senior executives, managers and emerging leaders in financial services, pharmaceuticals, telecoms, media, as well as the third sector.

He regularly contributes ideas through articles and conference presentations and is author of the successful book, Leadership Coaching (CIPD, 2006). In recent years he and his team have been pioneers in integrating physiological biofeedback and mindfulness practices into leadership development, and in developing the capacity of leaders to engage in more skilful, authentic conversations.

19 October 2017

With Graham Lee“Graham provided an experiential learning

space...then invited us to reflect on that

learning in an encouraging and

supportive way. One of the best workshops I’ve experienced.”Graham Roberts,

Behavioural Change Consultant

Quotes about

the speaker

In a crowded field of many impressive

tutors, Graham’s input stood out for me as

truly outstanding. He really embodies what he teaches in a deeply

authentic way.”Paul Heardman, UK

Civil Service.

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Taking content and cases from their recent book, “The Neuroscience of Leadership Coaching”, these practitioners bring to life the science and subject of neuroscience. Applying the theory to real-life examples, delegates will be encouraged to reflect and practice.

As experienced Executive Coaches, we are always curious about how the senior leaders we coach get ‘stuck’ with the issues they bring to us for coaching. These are intelligent, experienced, educated people, who solve difficult problems every day – so why do people like this (like us!) get stuck?

Neuroscience helps us understand why sometimes we need some external help to work our way through a problem. In this event, we look at five case studies of individuals coming for coaching, each presenting a different common coaching issue. Through the lens of neuroscience, we break down what goes on in our brains when we are faced with these situations, and understand why we can get stuck. We then look at the coaching tools that could be used for such situations – and gain a much deeper understanding of how and why they work. Then we give you a chance to try some of the tools for yourself and experience your brain doing something different.

This is the perfect opportunity to get some fascinating insights into the leading edge of applied neuroscience, and make progress with any annoying issues that might benefit from some coaching - so please come along with one or two things you might want to work on one-to-one in a coaching conversation as well, for maximum benefit from the event!

This event is open to leaders and managers who believe strongly in, and are regularly using, coaching and are interested in deepening their understanding of the neuroscience that explains human behaviour. It will also be suitable for mentors, professional coaches, and HR professionals involved in coaching.

Coaching, Relationship, Management, Problems, Facilitation

#TNOLC @Henley_HP

The Neuroscience of Leadership Coaching

07 November 2017

Leadership

Engagement

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Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

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The Neuroscience of Leadership Coaching

“A wonderful read. Demystifies, declutters and decodes what lies behind the best and brilliant coaching. If

you're involved in this kind of formal or

informal development, this could be the only

book you'll ever need!”

Professor Patricia Riddell is Head of the Department of Psychology at the University of Reading. Her research considers the ways in which neuroscience can be applied in the business world, supporting and extending our understanding of human behaviour.

07 November 2017

With Professor Patricia Riddell

Denis is a practising coach who runs his own business and coaches clients in the UK and around the world. He is Associate Faculty at Henley Business School and tutor on the Professional Certificate in Coaching and also teaches on the MBA. He is also a Doctoral Candidate in Leadership Psychology with the Massachusetts School of Professional Psychology.

And Denis Sartain

Participant

feedback

“This fascinating book is important to anyone involved in educating the leaders of today and of tomorrow.”

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Most people recognise that nothing changes unless a tough conversation happens. But these conversations are never easy, requiring leaders to be assertive whilst maintaining engagement. Join this event to understand how to master this crucial and fundamental skill, by using relationship awareness theory and plenty of practice!

The economy is out of recession and growth is happening. So why aren’t we able to move our priorities forward faster? For many organisations, there is a series of ‘difficult’, ‘brave’ or ‘crucial’ conversations that are holding back progress. The skill of being able to hold conversations that are game-changing, while taking people with you, is something that many leaders would like to improve. It’s also something that many leaders recognise that they perhaps avoid.

In this practical workshop, we use relationship awareness to understand the motivations of different types of people; through this, we are better equipped to hold performance management conversations that tap into individual motivations and strengths, and avoid destructive conflict. We then apply the techniques to well known, game-changing conversations and provide feedback to get better results back in the workplace.

This event is for directors, senior managers and managers who are directly responsible for addressing business performance issues through conversations with team members, suppliers or other individuals. We will work on live, applied examples from participants, so individuals without examples of game-changing conversations they’d like to improve may not find the content as beneficial.

Conversation, Challenge, Bravery, Conflict, Change, Performance+Management

#HGCCO @Henley_HP

Having Game-Changing Conversations

09 November 2017

Engagement

Change

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Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

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4.75

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Having Game-Changing Conversations

“Tammy is an incredibly experienced

and professional leadership

development coach. She's shown great

loyalty and support and is always a strong and

positive influence.”

Tammy Day is Managing Director of DPA and a Chartered Fellow of the CIPD. Over the course of 20 years, she’s worked with leaders of some of the world’s biggest brands. Tammy is a highly experienced leadership development designer and facilitator, as well as psychometric practitioner and executive coach.

09 November 2017

With Tammy Day

Anthony Topham is a consultant at DPA. With over 20 years of experience as a successful actor, writer and acting coach, Anthony specialises in helping clients improve interpersonal communication, personal effectiveness, presentation and pitching.

And Anthony Topham

Participant

feedback

“Anthony was brilliant, easy to listen to, made it interesting, engaging and enthusiastic about

the subject.”

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Organisations need high-performing leadership teams not just individuals. Join this accomplished tutor and senior adviser as he explains team performance and how it creates competitive advantage.

The challenges for leadership continue to grow exponentially, in a world that is increasingly complex and fast moving and where neither great products nor thought leadership – even at low prices – create or sustain competitive advantage. In this environment, successful organisations can no longer be led purely by the ‘heroic CEO’, but require high-performing leadership teams that function as more than the sum of their parts.

Professor Peter Hawkins, author of the internationally best-selling book Leadership Team Coaching, will present the work he has done with leadership teams in many different countries and sectors, helping them move from a leader-centric ‘hub and spoke’ structure, to becoming a high-performing team with shared leadership.

Participants will be introduced to the ‘Five Disciplines of High-Performing Leadership Teams’ and have the opportunity to receive peer coaching on their own team, using a diagnostic tool based on this model. Professor Peter Hawkins will also illustrate how this work can be applied to organisations’ account teams, project teams and boards, and will show how organisations can translate their teamwork into a genuine and sustainable competitive advantage for the business.

This event is intended for those leaders directly accountable for the effective implementation of strategy (usually board level, and their direct reports). It will also benefit those senior directors who lead leadership teams, account teams or large complex project teams. Please note that this is not a suitable event for those in a manager role.

Teams, Challenge, Competitive+advantage, Coaching, Performance, Shared+leadership

#GLTCA @Henley_HP @talkingtopteams

How Great Leadership Teams Create Competitive Advantage

14 November 2017

Leadership

Engagement

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Places

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Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

How Great Leadership Teams Create Competitive Advantage

Peter is Professor of Leadership at Henley Business School and a prominent expert in the fields of leadership, culture change, executive coaching, coaching supervision, and team and board development. He has worked with many leading organisations worldwide, coaching chief executives, directors and senior management teams.

With experience in a variety of public, private and not-for-profit organisations, Peter has helped teams to develop their vision, values, collective leadership and strategy, and supported organisations undertaking strategic reviews and organisational transformation projects. Peter has authored a number of books and papers relating to coaching, leadership and change, including Creating a Coaching Culture (McGraw Hill, 2012). He is now Emeritus Chairman of Bath Consultancy Group, the organisation he co-founded in 1986, through which he leads an international training programme. Peter is President of the Association of Professional Executive Coaching and Supervision (APECS). He also chairs two other company boards and is trustee director of several charities.

14 November 2017

With Professor Peter Hawkins

“The business insight from Peter Hawkins was exceptional and

the learning he facilitated from

delegates was very useful.”

Participant

feedback

“I valued most the opportunity to learn, think differently and leave with practical tools and actionable

learning.”

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David makes the provocative point that most of the ideas about great leadership were created in the last century; and yet things are very different now. With characteristic energy, and enjoyable debate, David will explore what it takes to lead in the 21st century. Look out for the idea of being an “incomplete leader”!

Most current ideas about leadership have their origins in the 19th

and 20th centuries when the world was a very different place. Huge changes in technology, geo-politics, demography and business have rendered many ideas obsolete or irrelevant.

This session focuses on ideas created in and for the 21st century where the world is moving at pace and in unpredictable directions. It explains the Primary Colours Approach to leadership on which David wrote the book.

It describes the need for complete leadership but embraces the notion of incomplete leaders, demonstrating why this is inevitable and working with its consequences. It distinguishes between natural strengths, potential strengths, fragile strengths and resistant limitations, challenging participants to be realistic about the capabilities they bring to leadership and those on which they depend on others, making a virtue of openness. Its implications make us rethink how 21st century leadership needs to function and to be developed: in teams.

Senior executives in leadership positions, whether for departments, subsidiaries or entire organisations. The ideas we will be working with are equally relevant for the public or private sectors or for charitable organisations, whether local, national or multinational.

Leadership, Complexity, Unpredictability, Primary+colours,

#TWCEL @Henley_HP

21st Century Leadership NEW

16 November 2017

Leadership

Engagement

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

21st Century Leadership NEW

David is a Chartered Psychologist with a doctorate in Psychology from the University of Oxford. He is an Honorary Fellow of the Royal College of General Practitioners, and an Associate Fellow of the Saïd Business School and Green Templeton College Oxford.

David co-founded the Edgecumbe Consulting Group where his clients included financial services, energy, airline and rail industries, hotels, government bodies, and the pharmaceutical industry. He works internationally in Asia Pacific, the USA and the UK. He specialises in the development of executive teams, leadership, management of organisational change, psychological assessment and executive coaching.

From 2001-2003 he completed a two year secondment as Director of People and Organisation Development at Innogy PLC (a FTSE100 power company now called npower). He is now a Director of Pendleton King Ltd and Visiting Professor of Leadership at the Walker School of Business, Webster University in St Louis. He is a Trustee of the Royal College of General Practitioners.

His most recent book, with Prof Arian Furnham of UCL, is “Leadership: All You Need to Know”. The second edition was published September 2016.

16 November 2017

With David Pendleton

“Really, really loved David’s stuff and his

style. I found my mind being ripped open and deliciously stretched.”

Partner, Accounting firm

Quotes about

the speaker

“David was very knowledgeable and his style was engaging and

informative…I lovedhis session!”

Senior Manager, Services Group

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Themes

Summary

Who

Should

Attend?

Description

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Would you like to explore what “performance” really means? And, in a world of getting “more from less”, apply those concepts and ideas with your team? Using a segway of psychology, sport and business, Charlie will lock down your understanding of how to develop your team’s performance.

Performance excellence in any team is both a science and an art. With an ever growing demand to achieve more from less, it is essential for leaders to adopt a deliberate approach to the performance of their team and its individual members.

This event therefore focuses on how leaders can help their teams thrive in challenging environments by addressing both the rational and the emotional needs of the team in a more coherent and joined-up way.

Informed by a growing understanding of neuroscience and the principles by which people learn and adapt in order to achieve their potential, this event will establish a strong theoretical and practical platform for leaders to have more impact with their team. Members will also have the opportunity to explore how these principles are being applied successfully in the world of elite sport, military and business.Directors and senior managers who are focused on different

ways to develop team performance, preferring a more coaching and development approach than a directive style. Whilst we’ll apply the learning in different ways, an interest in the psychology behind people and performance would be useful.

Success, Coaching, Resilience, Performance, Psychology

#LEPET @Henley_HP @CharlieUnwin

Leading Performance Excellence in Teams NEW

21 November 2017

Leadership

Engagement

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Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

Leading Performance Excellence in Teams NEW

Charlie is speaker, coach and facilitator in Performance Psychology. Formerly a senior consultant at Lane4, he has a distinguished background in the field of performance psychology.

Charlie’s clients come from all performance backgrounds, united by their aspiration to perform consistently at their best. Charlie works with them by identifying the unique pressures they face and developing the psychological principles that equate to high performance. Clients include world-class performers from Olympic champions to global businesses and the military elite.

Charlie’s approach has been informed by a varied career as an Army officer (where he served as a platoon commander in Iraq) and an international athlete, and an academic background in psychology that has included award-winning research into motivational climate.

Charlie offers a rare and unique blend of theory and application to topics including: performing under pressure, accelerated learning, creating a motivational climate for teams, and managing success and failure. He has done so for global businesses including Coca-Cola, RBS, Sainsbury’s, Linklaters, Virgin, GE, Lloyds Bank, Barclaycard, BT and GlaxoSmithKline.

21 November 2017

With Charlie Unwin

“Charlie is very engaging, involving,

thought provoking and speaks with great

authority with fantastic examples.”

Quotes about

the speaker

“I most valued being given the tools and techniques to take

back to the workforce, as well as self-

reflective techniques that better my

performance as a leader.”

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Description

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Following on from the “Becoming Economically Intelligent” event, join other event alumni as Roger updates you on the latest trends and data. Promises to be lively economic update and direction of travel from this highly-rated and razor-sharp economics expert.

The Global economic system is undergoing dramatic change and this is now being reflected in the political arena. Existing economic models will prove to be largely redundant, and the mainstream forecasters will have large error margins. There are new, complex feedback loops currently being created with difficult to predict outcomes. However it is always possible to discern the direction of travel if not the distance.

Our webinar will update you on the latest data and its interpretation, give you some short run milestones, and allow you to check your understanding with our understanding on the likely pattern of events.

The webinar will be interactive and encourage discussion on such as: the direction and level of interest rates, the exchange rate, the growth rate, house prices, inflation in the UK and elsewhere.

This event is for any senior leader/manager with an interest in understanding how the economy works and how future changes influence business performance. It is designed as a follow-on from the “Becoming Economically Intelligent” session, focusing more on the latest data and trends, but can be attended as a stand-alone session.

Macro, Economy, Trends, Intelligence, Externality, Information, Finance, Ratios

#BEECI @Henley_HP

Becoming Economically Intelligent (follow-on webinar) NEW

28 November 2017

Leadership

Strategy

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Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 6 per member organisation (subject to

availability)

Becoming Economically Intelligent (follow-on webinar) NEW

Roger describes himself as a Behavioural Economist and throughout his career has sought to bridge the gap between theory and practice. He began his career in the New Zealand Treasury, and then moved into the Airline Business; planning and teaching post-graduates all aspects of economics. He regularly talks to SME owners in the UK and Europe about economic trends and speaks at conferences around the world on the economic outlook and its impact on business. His book Making Sense of the Economy is in its fourth reprint.

28 November 2017

With Roger Martin-Fagg

“I gained a massive amount of

understanding. Roger pitched it at exactly the

right level, he was interesting to listen to and very engaging.”

Participant

feedback

“I valued the economic insight – provides an

understanding I never had previously.

Content was easy to digest and extremely

interesting.”

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Step back from organisational pressure and chaos, and examine human resilience and the impact of your own behaviour. A must-attend event for people who want to stay ‘ahead of the stress curve’.

This event will look at resilience from a human and behavioural perspective and it will review what individuals and organisations can do to become and remain resilient during the toughest of times. We will discuss current trends towards marketplace chaos and the implications of the increasing pressure to do more with less – in effect organisations trade on the ‘art of the unreasonable’.

We will deconstruct what the best performers are able to do to help themselves and their people to stay engaged and ahead of the stress curve and we will hear from senior leaders who have grappled with this issue in their organisations. The event will help you to understand your own physiological and behavioural blueprint for future resilience and you will leave with a plan of action to create change for yourself and your organisation.

Senior leaders/managers in both commercial and functional roles will benefit from attending, if they wish to gain insights into the issues surrounding our ability to create and sustain resilience. Those who are trying to help their people understand resilience across the whole organisation will want to attend, as will individuals who simply have an interest in the areas of stress and change.

Change, Stress, Resilience, Psychology, Behaviours, Values, Identity, Reputation

#PEORE @Henley_HP

Personal and Organisational Resilience

30 November 2017

Leadership

Engagement

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 4 per member organisation (subject to

availability)

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4.75

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11.5

Personal and Organisational Resilience

“It gave me insights into how I can become a more resilient leader

which is extremely useful in my role.”

Kevin is a Chartered Psychologist and Director of the John Madejski Centre for Reputation. Kevin teaches on the MBA programme and Henley's flagship Advanced Management Programme in areas of reputation, responsibility, teams and leadership. Kevin is also Director of the Positive Psychology Forum – an organisation that applies advances in psychology to help individuals and organisations improve their performance through a process of reflection on success and failure. Interventions include high-performance coaching, organisational and personal 360-degree feedback and behavioural mapping.

30 November 2017

With Professor Kevin Money

Chris is a visiting executive fellow at Henley Business School and someone who has worked in a variety of different ways with senior people and directors over many years. His background is in senior human resources roles at corporations such as Fujitsu, Diageo, Citibank, the Pentland Group and the American head-hunting group Korn Ferry in various international roles. In addition to teaching at Henley, he runs his own HR-centred consulting business in the areas of search, coaching and engagement.

And Chris Matchan

Participant

feedback

“Fabulous thought provoking day, with great speakers and a

great table to network with.”

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Venue

Places

Timing

Henley Business School – Greenlands Campus

09:30 – 16:30

Up to 2 per member organisation (subject to

availability)

Agenda

Key Contacts’ Event

12 December 2017

The day will be also be dedicated to unveiling

the 2018 calendar, some quality

networking time and topical academic input.

An opportunity for key contacts to review the

2017 calendar of events, sharing

thoughts, ideas and experiences.

09:00 - Registration

09:30 - Welcome and introduction

09:45 - Brief review of Autumn/Winter 2017 including ‘Factoids’

11:00 - Break

11:15 - Introduction to 2018 calendar

12:00 - Spring/Summer 2018 calendar

13:00 - Lunch

14:00 - Autumn/Winter 2018 calendar

15:00 - Break

15:15 - Marketing of The Henley Partnership

16:00 - Members’ open forum and final thoughts

16:30 - Close