2020 diversity annual report - mfs
TRANSCRIPT
Responsibly Active For a Century Since launching the first US
open-end mutual fund in 1924,
MFS® has been committed to a
single purpose: to create value
responsibly for clients.
Our sustainable investing
approach aims to uncover
what we believe are the best
investment opportunities in
the market through
■ Collective expertise
■ Long-term discipline
■ Risk management
Diversity and inclusion (D&I) are foundational to the work we do as active managers.
“Through our more diverse workforce, we can see risk and opportunities from many angles, which drives our ability to outperform long term.”Alison O'Neill, Investment Officer and Co-CIO Equity – Americas
1MFS 2020 Diversity Annual Report
Reporting With Purpose MFS has always viewed culture as critical to an organization’s long-term success and sustainability. As investors, we want to see evidence of a strong culture in the companies we own or consider owning. As an investment manager, we want to show evidence of our own strong culture to those we serve because we believe this helps them understand how we invest responsibly and create value on their behalf. This report is our way of honoring that commitment.
Clearly, there is no single way to measure culture and there are many ways to demonstrate a strong culture. We believe that by sharing our diversity and inclusion strategy – what we hope to accomplish and how we’re doing it – along with key metrics that illustrate our progress, we can offer transparency on how we sustain our inclusive culture.
Our Strategy for Diversity and Inclusion: Present and Future FocusDiversity and inclusion (D&I) are foundational to the work we do as active managers, essential to our sustainability and critical to our ability to honor our sole purpose: to create value responsibly for clients. We’ve built our D&I strategy based on these beliefs and our commitment to making our firm, the industry and the world a more inclusive place.
Our strategy focuses on three key aspects of diversity & inclusion
■ Talent – Build a diverse workforce and leadership pipeline
■ Culture – Sustain and enhance an inclusive workplace
■ Community – Drive D&I in our communities and industry
OUR D&I STRATEGY AIMS TO EMPOWER EVERYONE AT MFS TO HELP US BECOME A MORE DIVERSE, INCLUSIVE AND SUSTAINABLE COMPANY.
2 MFS 2020 Diversity Annual Report
Talent – Build a Diverse Workforce and Leadership Pipeline
“We believe that building a diverse workforce and fostering an environment of respectful challenge gets the best from our most powerful resource — our people.”Mike Roberge CEO, MFS Investment Management
We believe the best talent is diverse talent.
Bringing together employees with different
perspectives, experiences and backgrounds
limits individual bias and helps us vet ideas
from many angles so we can make better
decisions – for our clients, the firm and each
other. Building and sustaining a diverse
workforce drives the way we recruit talent,
shape our hiring practices and cultivate our
leadership.
Recruiting and developing diverse talent
At MFS our recruitment efforts are a two-way
street. We gain access to new talent and give
them additional exposure to the field of
investment management. We build that access
in both directions by partnering with
organizations such as Posse, the Partnership,
Inc. and Bottom Line.
Working with these organizations, MFS
participates in a variety of activities and
sponsorships, including but not limited to:
■ Helping to assess diverse students and job
candidates
■ Sponsoring fundraisers, leadership
development programs and events focused
on race and social justice topics
■ Hosting student interns and sourcing diverse
talent
■ Sponsoring job boards to recruit racially
diverse talent
The Posse Foundation operates on a model rooted in the belief that a small, diverse group of talented students—a Posse—carefully selected and trained, can serve as a catalyst for individual and community development. MFS General Counsel Heidi Hardin has served on the Posse Boston Board since 2018.
The Partnership, Inc. works with
organizations in all sectors to build racially and
ethnically diverse leadership pipelines, and
offers professional development programs for
multicultural talent to further enhance and
develop their skills at all stages of their careers.
Bottom Line addresses the low college
graduation rates of first-generation students
from low-income backgrounds. This
organization was founded on the belief that
students need a mentor and a guide during the
college application process and throughout
college to succeed. By providing consistent
one-on-one support, Bottom Line has helped
thousands of students stay in college and
complete their degrees.
In addition, the recruiting we do on our own
can be quite powerful. We have expanded our
recruiting at schools through college career
fairs, which gives students an opportunity to
learn more about our inclusive culture at MFS.
We have also developed on-campus
partnerships with educational staff to build
student awareness of opportunities at MFS and
allow us to engage with them.
■ % Female (Global) ■ % Minority (US only)
MFS Internship Program Diversity
0
10
20
30
40
50
60
202020192018
31.0%
24.1%22.2%
48.1%
37.9%
6.9%
Campus recruitment
The illustration above shows our progress in
diversifying our internship program. Among
the more noteworthy changes is the increase in
minority hires from 6.9% to 24.1% between
2018 and 2020. By expanding our hiring
sources, we were able to broaden our
candidate pool and ultimately hire a more
diverse cohort of interns.
MFS’ diversity efforts are focused on campus
recruiting and most specifically at the MBA
level. MFS partners with several diverse talent
sources to provide exposure, mentoring,
career education and opportunities, as well as
financial support to women and minorities
interested in careers in financial services. We
also partner with universities across the globe,
and with their women and minority student
associations, to provide educational and career
opportunities through campus presentations
and workshops.
Enhance hiring practices and leadership
development to increase diversity – We are
constantly examining and improving upon the
ways we approach hiring diverse talent. We
have implemented competency-based
interview skills training for our hiring managers
to make sure they are giving all candidates
equal consideration. We have also created
entry-level exposure programs to give new
hires broad access to the professional
opportunities available within the firm so they
can find their best fit:
Rotational Development Program (RDP) –
Helps hardworking and highly motivated new
graduates from diverse backgrounds gain
exposure to and become fully immersed in the
investment management industry.
Legal Fellowship – is for candidates who have
recently completed their Juris Doctorate
studies and have demonstrated commitment
to promoting diversity and inclusion or have
overcome obstacles, financial or otherwise,
while pursuing a legal career.
Comprehensive Mentoring Program –
Pairs high-potential employees with leaders
from our global offices who offer them advice
and support to help advance their careers. We
also leverage external leadership development
programs for underrepresented employees to
develop and retain our diverse talent.
3
MFS 2020 Diversity Annual Report
The illustration to the left reflects our
minority and female hires in 2020. We
recognize that we still have work to do,
but we're confident that through our
external partnerships and campus
recruiting we will continue gaining
access to and hiring more diverse
talent in the years ahead. For the total
number of hires we made in 2020,
please see the chart on page 8.
Cultivating diverse leadership
In addition to bringing new diverse
talent into our workforce, we prioritize
developing our employees. Whether
we’re holding internal career fairs to
expose our talent to more
opportunities within the firm, or
developing diverse talent to increase
representation in our leadership ranks,
we’re building our diverse workforce
from within MFS just as much as we're
recruiting outside the firm. For
example, as the illustration shows, 22%
of our female employees are managers,
which is close to the 24% of our male
employees who are managers.
The chart to the left shows that 15% of
our US minority employees are
managers. Among our global offices,
we have lower minority representation
in the US at the mid- and senior
management levels. In fact, 52% of our
US minority employees are at the mid-
and senior level, as compared to 67%
of nonminority employees. Here too,
we are focused not only on recruiting
and hiring diverse talent at all levels of
the organization but also on
developing and promoting our own
diverse talent.
2020 Hires - % Diverse
43PERCENT
Female (Global) Minority (US only)
34PERCENT
Global Manager Diversity - Gender
22PERCENT
Female Male
24PERCENT
US Manager Diversity - Race/Ethnicity
15PERCENT
Minority Nonminority
27PERCENT
4
Female representation across the pipeline
BoardC-SuiteSVPVP
Senior Manager/DirectorManager
Entry Level
*Data are from US and Canada only
N/A
62 PER
CEN
T38 P
ERC
ENT
53PERCENT
54PERCENT
78PERCENT 71
PERCENT
79PERCENT 67
PERCENT
47PERCENT
46PERCENT
22PERCENT 29
PERCENT
21PERCENT 33
PERCENT
MFS 2019 EOY 47% 46% 22% 29% 21% 33% N/A
2019 Asset Management (exc. PE) 42% 42% 32% 26% 20% 20% 31%
2019 All Companies 47% 38% 33% 29% 28% 21% 26%
■ Women ■ Men
Percent of women and men employees within each level
OVERALL
YOUR COMPANY
2019 EOY data prior to COVID-19
A powerful advocate for womenMFS is a leader among our peers in supporting women. They are well represented
across the organization and senior management, and our female employee populations
are above industry averages. As part of our effort to support women and improve their
representation in the workforce, MFS participates in McKinsey’s Women in the
Workplace study, which tracks the progress of women in corporate America. The
illustration below reflects our participation in McKinsey’s 2020 study. Specifically, the
illustration compares MFS' 2019 gender breakdown by level (highlighted in gray) to
other asset managers and to all companies that participated in the study. As the data
show, MFS has better gender representation than the other participating asset
managers at all levels except for the senior manager/director level.
As we continue to focus on increasing diversity at all levels of the organization, we have
identified mid-level and senior level managers as an area of opportunity for the firm and
will direct recruiting and development efforts toward this segment.
5MFS 2020 Diversity Annual Report
6 MFS 2020 Diversity Annual Report
Culture – Sustain and Enhance an Inclusive Workplace
We believe the work we do to improve on diversity and inclusion relies heavily on our
culture – a shared appreciation and respect for our differences and a willingness to help
foster an environment where everyone belongs. These efforts are top down – starting
with our senior leaders, who set the example of being inclusive leaders. And they are
embraced bottom up – driven and owned by employees who take responsibility for
creating an inclusive workplace.
Learning – Firm-wide diversity and inclusion training
The opportunity to learn more about diversity and inclusion is always ongoing at MFS.
Firm-wide training includes leadership, management and employee inclusivity and
unconscious bias training.
Educating from within
Internally, we have created our own robust educational programming sponsored by our
diversity and inclusion/corporate citizenship team. This programming includes:
■ Diversity and inclusion speaker series featuring experts from around the globe who
provide engaging sessions open to all employees
■ Listening sessions where managers engage with their teams to raise issues of concern
and explore topics related to racial inequity and social injustice, among others
■ Ad hoc, targeted sessions such as our Juneteenth Day of Learning to promote a deeper
dive into racial disparity and open forum discussion with our CEO and head of diversity
on racial inequity
Making it personal – diversity and inclusion goalWe believe that every employee at MFS has responsibility for and a role in our inclusive
workplace. To ensure that diversity and inclusion remain a firm-wide commitment, we've
embedded it in our performance measurement through the creation of an employee D&I
goal. To achieve this goal, MFS employees must engage in at least three hours of diversity
and inclusion activities per calendar year, including but not limited to our corporate
diversity events, educational panels, recruiting events, participation in ERGs and
inclusivity training.
“A diverse workforce is only as good as the culture that supports it. In ours, shared beliefs and a common purpose create an environment where everyone is free to contribute and every voice is valued.”Carol GeremiaMFS President
Inclusivity at MFS – Employee Resource GroupsOur Employee Resource Groups (ERGs) are a critical part of
creating an inclusive environment at MFS. As the foundation
for our bottom-up support of diversity and inclusion, our ERGs
empower, engage and support diverse populations at MFS.
They not only create their own programming, featuring events
available to the broader MFS employee population, but also
provide ongoing education and support networks within and
outside their communities.
“As a woman of color, I look for companies that allow my work ethic and experience to speak for me and not judge me based on my appearance.
Working with MFS has been one of the best choices I've made. Although, I've only been here just under a year I feel like my voice matters just as much as someone who has been here for 20 years. Most companies only talk about diversity and inclusion and don’t actually do what they say. MFS not only talks about it, but fully embraces and demonstrates it in every department and aspect of the firm. Because of this, I am proud to work for MFS."
Takira Burrell
Client Services Representative
The mission of YPN@MFS is
to enhance the professional
growth, exposure and
development of our young
professionals, build their
individual capacity and
enhance their collective
contributions to MFS and our
community at large.
The mission of Pride@MFS is
to promote LGBTQ+ focused
networking, educational and
social opportunities for
members of the MFS family.
We aim to foster positive,
respectful, professional
relationships that enrich the
overall workplace.
The mission of WE@MFS is to
empower women to achieve
professional fulfillment and
contribute meaningfully to
the long-term success of our
company. WE will use the
power of shared experiences
to support and encourage
women to advance their skills
and leadership potential
through mentorship,
collaboration and advocacy.
The mission of Mosaic@MFS
is to foster an environment of
inclusion, empowerment and
equity for underrepresented
employees of color. We strive
to bring together diverse
voices, perspectives and
experiences to educate
ourselves and our allies about
the power of diversity.
More than 25% (506) of our employees currently participate in an ERG.
7MFS 2020 Diversity Annual Report
Community – Drive Diversity and Inclusion in Our Communities and Industry
The way we approach diversity and inclusion inside of MFS also drives the impact we make outside of the firm. While we continually work to build and sustain our own inclusive workforce, we also engage in many efforts to move the needle in our industry and globally.
Partner with global organizations to improve industry/global diversity – Whether we’re joining industry leaders to drive the conversation or working with global organizations to influence D&I more broadly, we believe that exchanging ideas, sharing insights and collaborating on initiatives will ultimately result in the greatest progress. Some of the organizations we work with include:
■ The Diversity Project (UK and US), a group of industry professionals, is working to accelerate progress toward an inclusive culture within the financial services industry.
■ The CFA Institute, which works with more than 40 participating firms (MFS among them) to incorporate more diverse perspectives into how they run their businesses and into investment decision-making to improve investor outcomes.
■ ShareAction is a UK-based non-profit whose mission is to tap into the positive potential of the investment system by working with investors to engage with companies and change unsustainable corporate practices.
ShareAction has developed a robust questionnaire for operating companies to complete on a range of workforce-related topics. To encourage portfolio companies to participate in ShareAction's survey and to consider disclosing workforce metrics and information more broadly, MFS is taking these steps:
– Assessing itself through the lens of ShareAction's Workforce Disclosure Initiative
– Directly encouraging portfolio companies to complete the ShareAction survey and publish those results
– Providing feedback on the questionnaire to ShareAction with the common goal of increased portfolio company participation
Ask for diversity metrics from our portfolio companies – We have long understood that diversity and inclusion, and an organization’s culture overall, are critical to its long-term success or failure. For this reason, we send a letter to the companies we own or are considering owning asking them to provide us with the following metrics:
■ Employee turnover/attrition
■ Employee composition
■ Diversity
Voluntary Turnover Rate■ Voluntary Turnover Rate
0%1%2%3%4%5%6%7%8%
202020192018
3.8%
6.8%6.6%
138TOTAL HIRES
13INVESTMENT HIRES
2020
174TOTAL HIRES
20INVESTMENT HIRES
2018
160TOTAL HIRES
28INVESTMENT HIRES
2019
8 MFS 2020 Diversity Annual Report
We offer the same transparency into our culture by providing our own metrics in the letter (see three-year voluntary turnover rate below and employee composition/diversity charts in our global snapshot starting on page 10). If we are going to ask our portfolio companies to be aware of and work on their diversity and inclusion, we want to show our commitment to doing the same.
We believe our low turnover rate reflects our powerful culture. Employees find their fit here at MFS and are able to grow and develop in ways that make it possible to extend their tenure. While we recognize that low turnover supports our strong culture, we're also making sure that it doesn't impede our ability to grow a more diverse company in the future. Toward that end, while we made fewer hires in 2020 due to the pandemic, unlike many companies, we continued to recruit and attract diverse talent rather than freeze hiring. In fact, we believe the pandemic has created an opportunity to further diversify the candidate pool by creating more opportunities to work virtually.
Support diverse/underserved communities – Whether we’re talking about the investment management industry or the world around us, improving diversity and inclusion is a work in progress. In the past year alone, the uptick in racial conflict and focus on social injustice has reminded us that how we serve communities outside of MFS matters just as much as what we do inside the firm. Here is some of the work we’ve done:
Provide financial education for women – MFS recognizes the unique financial issues women face. As a powerful advocate for their financial literacy we offer women comprehensive financial education:
■ “Your Time Is an Asset” series of video panels and companion education resources covering women’s entire financial lifecycle
■ "Savvy Women" presentation featuring a live discussion where women can learn to own their financial future
Form partnerships to support underserved communities – We extend our culture of inclusivity to our communities outside MFS by partnering with charitable organizations in different regions, including:
■ Youth Without Shelter, a charity that supports youth facing homelessness in the Greater Toronto area
■ City Year, an organization with corps members that help prepare students with needed social, emotional and academic skills
■ Beyond Social Services, a Singapore-based charity that helps less privileged youths break away from the poverty cycle
■ Crisis UK, the national charity that supports the homeless in the UK
■ Exodus Foundation, an Australia-based organization that provides education and employment support as well as poverty relief to individuals and families
■ Teach for Japan, which aims to give children access to a quality education, regardless of region, school type or socioeconomic status
Moving the needle on diversity
We acknowledge that there is still much work to be done to make our industry more diverse and inclusive. MFS remains committed to achieving that goal. We begin by being transparent ourselves and by continuing our work to increase the diversity of our own firm over time. In the illustrations on page 10, we share the current state of our workforce as well as year-on-year progress from 2018 to 2020.
8 YEARS
5.8 PERCENT
0.5 PERCENT
MEDIAN GLOBAL TENURE
US POPULATION WITH DISABILITY
US POPULATION WHO ARE VETERANS
9MFS 2020 Diversity Annual Report
MFS – A Global Snapshot (by Gender and Ethnicity, as of 12/31/2020)
■ % Male ■ % Female ■ % Chose Not to Self-Identify
2020 Global Employee Snapshot – Gender
■ % Asian
■ % Black or African American
■ % Hispanic or Latino
■ % Native American or Alaska Native
■ % Two or More Races
■ % White
■ % Chose Not to Self-Identify
2020 US Employee Snapshot – Race/Ethnicity
Male
39.6% 59.9%
0.5%
Chose Not to Self-Identify
White
Two or More Races
Native American or Alaska Native
Hispanic or Latino
Black or African American
Asian
79.7%
1.8% 10.3%
3.7%
3.7%
0.1%0.8%
WE BELIEVE OUR LOW TURNOVER RATE REFLECTS OUR POWERFUL CULTURE. EMPLOYEES FIND THEIR FIT HERE AT MFS AND ARE ABLE TO GROW AND DEVELOP IN WAYS THAT MAKE IT POSSIBLE TO EXTEND THEIR TENURE.
10 MFS 2020 Diversity Annual Report
Total Firm
0
5
10
15
20
25
30
35
40
45
202020192018
■ % Female (Global) ■ % Minority (US Only)
MFS Gender & Racial Diversity
39.4% 39.5% 39.6%
16.8% 17.2%18.5%
Equity Owners
0
5
10
15
20
25
30
202020192018
■ % Female (Global) ■ % Minority (US Only)
MFS Equity Owner & Gender & Racial Diversity
22.7%
9.6% 10.0% 10.7%
23.8% 23.9%
Investment Professionals
0
5
10
15
20
25
30
202020192018
■ % Female (Global) ■ % Minority (US Only)
MFS Investment Professional Gender and Racial Diversity
23.0%
14.7%
23.6%
16.6%
24.4%
19.0%
Portfolio Managers & Research Analysts
0
5
10
15
20
25
202020192018
■ % Female (Global) ■ % Minority (US Only)
MFS Portfolio Manager & Research Analyst Gender & Racial Diversity
20.3%
15.0%
21.3%
15.3%
22.1%
18.3%
11MFS 2020 Diversity Annual Report
Continuous improvementThe way we execute on our diversity and
inclusion strategy may change in the
coming years, but the goal – to make
MFS a more diverse and inclusive
company and help the industry do the
same – won't.
Defining clear diversity and inclusion
accountabilities, executing on them and
measuring our progress is critical to our
ability to continuously improve. As an
affirmative action employer in the United
States, MFS recognizes the importance
of accountability. For 2021, we've
identified the following mandates and
accountabilities across the firm:
■ To enhance our hiring practices to
increase diversity, we are requiring all
of our hiring managers to participate
in advanced interview skills training,
including diverse interviewers on each
hiring team and limiting in-house
referrals to expand the diversity of our
talent pools.
■ To cultivate diverse leadership
within our own employee population,
we are identifying development goals
for early and mid-level career high-
performing talent.
■ To honor our firm-wide commitment
to diversity and inclusion, we have
embedded D&I in our performance
measurement through the creation
of the employee goal described
earlier (culture).
Adapting to change Throughout our nearly 100-year history,
what has kept MFS strong and
sustainable is our ability to adapt to
change around our people. That means
staying relevant and connected to what
employees are living and breathing right
now and most important, empowering
them to drive their own outcomes.
MFS continues to believe diverse talent is
the best talent and an inclusive
workplace will allow that talent to
flourish. That takes a culture that always
values diverse perspectives, allows
employees at any level to contribute and
provides a work environment where
everyone belongs.
12
MEASURING OUR PROGRESS IS CRITICAL TO OUR ABILITY TO CONTINUOUSLY IMPROVE.
MFS 2020 Diversity Annual Report 13
MFS continues to believe diverse talent is the best talent and an inclusive workplace will allow that talent to flourish.
MFSE-BRO-795803-4/21 48161.3
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