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    SAMSUNG

    ELECTRONICS:GlobalMarketing Operations

    Group 4:

    Alok GuptaModak Priy

    Satendar Tokas

    Sudeep Kumar Kundu

    Vineet Dixit

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    INTRODUCTION

    1938 : Samsung conglomerate was founded and produced agriculturalproducts

    1969 : Samsung Electronics Co.( SEC) was founded as a low costmanufacturer of blac and w!ite tele"isions.

    19#$: Samsung ac%uired semiconductor business t!ereb& setting a stage forfuture growt! in Electronics.

    198$: Samsung became a more compre!ensi"e electronics compan&'Started producing commodit& products lie s * C+s and

    ,icrowa"e -"ens.'Sold t!eir products to -E,s.'!e mission at t!is time was to pa& emp!asis on Manufacturing

    Quality and Technical Leadership.

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    1993 : Samsung started its first imitati"e of building a /rand 0ame as a

    long term goal towards profitabilit& b& introducing t!e New

    Management Initiative.

    ' ,a2or focus: o re"amp t!e initial image of t!e compan& from a

    cheap OEM to a high value added product provider focussing

    on nno"ation* 4remium 4roduct and /rand alue.

    5$$5 : !e compan& recorded net profits of 7.9 billion on sales of .6

    billion.

    5$$3 : !e compan& was one of t!e most widel& !eld stocs among all

    emerging maret companies.

    ,ission nd -b2ecti"e:

    The companies mission at this point of time was to become one of the top

    10 global brands by 2005 contemplating the companies transformation from

    an Also-run into a Blockbuster Brand!

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    Products ( in 2003)

    ome Multimedia Mobile Multimedia

    Personal Multimedia !ore !omponents

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    Question

    !at are t!e ingredients of SEC;s corporate turnaround strateg&< !at is t!e implication for

    mareting+-0 :

    ?,anufacturing as a core competenc&

    ?o mae t!e plants competiti"e b& forcing t!em to compete wit! outside companies for

    internal business

    ?o cut t!e cost to its minimum

    ?@leAible plant locations and +B facilit&

    ?o a"oid t!e commoditiDation trap SEC customiDed t!e production of its memor& c!ips

    w!ic! resulted in t!e increase of its a"erage prices 1# abo"e industr& le"els

    F++E @-CGS:

    ?e"eloping no proprietar& software and content (music* mo"ies and "ideo games) unlie its

    ri"als pple and Son&?,a2or focus was on !ardware and collaboration wit! t!e content pro"iders.

    4+-GC /+EF:

    ?Samsung;s product di"ersification differentiated t!e compan& from its competitors.

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    4roduct +ange

    ""

    """#$%

    #$&4$&

    Semi'ondu'tor Tele'ommuni'ations

    Digital Media Digital Applian'es

    Ot(er

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    Question ,

    Fow strong is t!e Samsung brand< Can Samsung pass Son& and become a top ten

    global brandlobal ,areting -perations (>,-) w!ic!

    de"eloped a corporate mareting program for Samsung brand outside Iorea.

    !ere were t!ree ma2or teams in t!e >,- ? ,areting Strateg& eam* +egional

    Strateg& eam and 4roduct Strateg& eam eac! wit! different responsibilities

    ' n 5$$1* under Iim;s leaders!ip* t!e >,- implemented t!e initiati"e to

    consolidate SEC ad"ertising wit! a single global agenc&* @oote* Cone B

    /elding(@C/) to deli"er a consistent brand message worldwide.

    9,: !llocation of Mar)eting &esources