3-7 tts need close

WO Parent ID

TT-20140701-01616 TT-20140701-01616

TT-20140701-01248 TT-20140701-01248

TT-20140629-01072 TT-20140629-01072

- TT-20140702-02744

- TT-20140702-00574

- TT-20140702-00590

- TT-20140702-00591

- TT-20140702-01725

- TT-20140702-02334

TT-20140630-02307 TT-20140630-02307

Title Site ID Region

ALX3220 - 3G - UMTS Cell Unavailable- Local Cell Unusable ALX3220 Alex

ALX3810 - 2G - Door Alarm ALX3810 Alex

ALX3023 - 2G - TRX communication alarm ALX3023 Alex

ALX3032 - RTN - ODC_POWER_FAIL ALX3032 Alex

ALX3100 - 2G - PSU Comm. Alarm ALX3100 Alex

ALX3396 - 2G - PSU Illegal Alarm - PSU Comm. Alarm ALX3396 Alex

ALX3400 - 2G - PMU Communication Alarm ALX3400 Alex

TX_ALX3056_OSN_01 12-N1EGS4-OTHER TEMP_OVER ALX3056 Alex

TX_3081_01_ has gen runnung ALX3081 Alex

ALX3191 - 3G - NodeB Unavailable ALX3191 Alex

Office FM Status

Alex1 On progress

Alex5 On progress

Alex1 On progress

ALEX1 On Progress

ALEX5 On Progress

ALEX1 On Progress

ALEX1 On Progress

ALEX1 On Progress

ALEX1 On Progress

Alex1 On progress

Pending Action

FM should visit the site to solve the problem










Description Needed Material

- -

- -

- -

- -

- -

- -

- -

- -

- -

- -

QTY Owner TT Type

- Huawei FM Supervision










Creation Date Last Rejection Time Rejection Comment TT Originator Task FMD Team

2014-07-01 18:26:52 FO_Supervision_BSSProcess TT HW_FO_FMD_Alex&Sinai

2014-07-01 15:34:49 ACG Process TT HW_FO_FMD_Delta


HW_FO_FMD_Alex&Sinai ROOT HW_FO_FMD_Alex&Sinai

HW_FO_FMD_Alex&Sinai FO_Supervision_BSSHW_FO_FMD_Alex&Sinai



HW_FO_FMD_Alex&Sinai FO_Supervision_TXHW_FO_FMD_Alex&Sinai

HW_FO_FMD_Alex&Sinai FO_Supervision_TXHW_FO_FMD_Alex&Sinai


State Clearance Time WO Task Description WO Task Requirement Site ID

Newly Added2014-07-02 11:04:48

Newly Added2014-07-01 15:39:53

HW_FO_FMD_Alex&Sinai2014-07-01 02:00:17

2014-07-02 19:05:58Huawei/U2000;ALX3032_03;/rack=1/shelf=1/slot=14;1 Number of affect sites: 0

2014-07-02 14:22:54Site No.=66, Board Type=DPMU, Board No.=0, PassNo=255, SubLink No.=2, CellNo=65535, Site Type=BTS3012AE, RackNo=255, BoxNo=255, SlotNo=255, Site Name=C1_0_ALX3100P1(ALX_Ebn_elwled_2), Alarm Attribute=Normal

2014-07-02 14:13:08Site No.=38, Board Type=DPMU, Board No.=3, PassNo=255, SubLink No.=4, CellNo=65535, Site Type=BTS3012AE, RackNo=255, BoxNo=255, SlotNo=255, Site Name=C2_0_ALX3396P7(ALX_Karmouz), Alarm Attribute=Normal

2014-07-02 12:38:46Site No.=67, Board Type=DPMU, Board No.=0, PassNo=255, SubLink No.=255, CellNo=65535, Site Type=BTS3012AE, RackNo=255, BoxNo=255, SlotNo=255, Site Name=C1_0_ALX3400P9(ALX_ElObour_YC), Alarm Attribute=Normal

TX_ALX3056_OSN_01 12-N1EGS4-OTHER TEMP_OVER

TX_3081_01_ has gen runnung

Newly Added

Description Finish TT/WO Originator 2G Status 3G Status Site Type

0.203056 Major P4 12.20306

-2.51472 Major P4 13.48528

-0.6775 Major P4 19.3225

-2.25028 Major P4 17.74972

-6.70056 Major P4 1.299444

-4.205 Major P4 3.795

Count of Title Column Labels

Row Labels Alex Cairo East Delta North Upper Sinai

CRM 6 2

Etisalat FM 12 23 2 1

Etisalat GD 2 2

Etisalat SRT 3 30

Etisalat WTX Planning

Huawei BO TX 1

Huawei Electro Mechanical 2

Huawei FM 120 38 420 112 79

Huawei SPM 12 12

Huawei SRT 1 5 16

ROT Team 13 7 27

TD Team

Grand Total 163 40 496 123 126

State Newly Added

Row Labels Count of Title Row Labels Closed from Last BL

Alex 35 Alex 106

Cairo 4 East Delta 194

East Delta 158 North Upper 43

North Upper 34 Sinai 47

Sinai 11 South Upper 31

South Upper 20 West Delta 158

West Delta 229 Grand Total 579

Grand Total 491

South Upper West Delta Grand Total

4 12

3 35 76 Opening balance of W.O. backlog

4 Added W.O. No.

4 37 Closed W.O. No.

1 4 5 Final Balance

1 2

2

38 478 1285

31 11 66 Opening balance of W.O. backlog

3 25 Added W.O. No.

47 Closed W.O. No.

2 2 Final Balance

84 531 1563

Opening balance of W.O. backlog

Added W.O. No.

Closed W.O. No.

Final Balance

Huawei Progress in W.O. Backlog closing in Upper and Sinai

Huawei Progress in W.O. Backlog closing Outside Cairo

Huawei Progress in W.O. Backlog closing in Alex and Delta

17-Jun-14 18-Jun-14 19-Jun-14 20-Jun-14 21-Jun-14 22-Jun-14 23-Jun-14 24-Jun-14 25-Jun-14

1143 1233 1267 1411 1251 1283 1314 1242 1466

246 268 307 216 244 245 204 375 322

156 234 163 376 212 214 276 151 393

1233 1267 1411 1251 1283 1314 1242 1466 1395


865 946 977 1070 956 954 991 910 1089

191 192 233 164 168 166 134 281 262

110 161 140 278 169 129 215 102 291

946 977 1070 956 955 991 910 1089 1060


278 287 290 341 295 329 323 332 377

55 76 74 52 76 79 70 94 60

46 73 23 98 43 85 61 49 99

287 290 341 295 328 323 332 377 338




26-Jun-14 27-Jun-14 28-Jun-14

1395 1413 1064

197 97 487

179 446 579

1413 1064 972

26-Jun-14 27-Jun-14 28-Jun-14

1060 1077 865

88 84 422

71 296 458

1077 865 829

26-Jun-14 27-Jun-14 28-Jun-14

338 337 289

109 13 65

108 61 121

337 289 233




WO Parent ID Title

CM-20140611-01771TT-20140611-019313046 -Customer Complaint

CM-20140614-00005TT-20140613-011783217-Customer Complaint

CM-20140619-02377TT-20140619-02769ALX3668 - 2G - Battery Not In Position

CM-20140619-02602TT-20140619-03013ALX3396 - 2G - PSU Comm. Alarm

CM-20140621-02169TT-20140621-02397ALX3396 - 2G - PSU Illegal Alarm

CM-20140622-02025TT-20140622-02273ALX3154 - 2G - TRX Hardware Critical Alarm


CM-20140624-01774TT-20140624-01928ALX3543 - 2G - TRX VSWR alarm

CM-20140624-01775TT-20140624-01929ALX3488 - 2G - Battery Circle Circuit Broken Alarm

CM-20140625-00235TT-20140625-00264ALX3154 - 2G - TRX VSWR alarm - TRX communication alarm


CM-20140625-00595TT-20140625-00680ALX3176 - 3G - NodeB Unavailable

CM-20140625-01831TT-20140625-01963ALX3260 - 2G - GSM Cell out of Service

CM-20140625-02507TT-20140619-01473(Repated-Rejected-Due to wrong Description)ALX,2G,[TRX Level],ALX3048P1-6_34/ALX3048P1-6_59,suffers from low TCH EFF HO

CM-20140626-02411TT-20140626-02144Link 3087 - 3160 need Alignment







CM-20140627-02770TT-20140627-02970ALX3089 - 2G - TRX VSWR alarm

CM-20140627-03146TT-20140627-03359ALX3046 - 2G - Battery Not In Position

TT-20140409-03739TT-20140409-03739ALX3342 - 3G - RF Unit Maintenance Link Failure

TT-20140409-03741TT-20140409-03741ALX3342 - 3G - BBU Optical Module Transmit/Receive Fault

TT-20140429-00250TT-20140429-00250ALX3342 - 3G - Local Cell Unusable - IP PM Activation Failure

TT-20140613-01194TT-20140613-01194ALX3124 - 3G - Monitoring Device Maintenance Link Failure




TT-20140625-00715TT-20140625-00715Need FM to Check B2B Cable in ALX3319_02

TT-20140626-00549TT-20140626-00549Commercial Oml & Nod Be ( 3541-3566-3212-3232 )

TT-20140626-00554TT-20140626-00554Nod Be unavailable (3232-3778-3160 )

TT-20140626-00583TT-20140626-00583Nod Be unavailable ( 3031-3345-3487-3206-3287 )

TT-20140626-00595TT-20140626-00595Commercial Oml & Nod Be ( 3405-3837-3825-3749-3692 )

TT-20140626-00606TT-20140626-00606Nod Be unavailable ( 3405-3837-3250-3692-3206-3749 )

TT-20140626-00948TT-20140626-00948Door Alarm (3262)

TT-20140626-01785TT-20140626-017853081-door alarm

TT-20140626-02009TT-20140626-02009ALX3554 - 2G - Radio Link alarm

TT-20140626-03583TT-20140626-03583ALX3416 - 2G - OML Fault

TT-20140626-05396TT-20140626-053963081(Smoha)_OSN_01 - Generator Running

TT-20140626-05899TT-20140626-05899ALX3028 - 2G - OML Fault

TT-20140627-00271TT-20140627-00271ALX3140 - 2G - Radio link prompt alarm

TT-20140627-00275TT-20140627-00275ALX3867 - 2G - Radio link prompt alarm

TT-20140627-02313TT-20140627-02313ALX3441 - 3G - NodeB Unavailable

Site ID Region Office FM StatusPending ActionDescriptionNeeded Material

ALX3046 Alex Alex1 On progressFM should visit the site to solve the problem- -























ALX3342 Alex Alex1 ET FM SupportProvide needed Support waiting repaire approval-



ALX3124 Alex Alex5 Spare Ware House Provide the Rquested MaterialPMU3812 PMU3812

ALX3384 Alex Alex5 Spare Ware House Provide the Rquested Materialneed FMU -

ALX3068 Alex Alex5 spare Ware House Provide the Rquested Materialneed EMU -

ALX3180 Alex Alex1 Spare Ware House Provide the Rquested Materialneed PMU -
















QTY Owner TT Type Creation DateLast Rejection TimeRejection CommentTT Originator Task FMD Team

- Huawei FMCustomer complain2014-06-11 14:29:48 Help Desk Dispatch CM WOFMD

- Huawei FMCustomer complain2014-06-13 23:24:12 L1_FO_TX Dispatch CM WOFMD

- Huawei FMSupervision2014-06-19 12:04:572014-06-26 19:19:52Alarm Still ACG Handle CM WOFMD

- Huawei FMSupervision2014-06-19 12:33:102014-06-25 12:14:21Alarm Still FO_Supervision_BSSHandle CM WOFMD


- Huawei FMSupervision2014-06-22 17:14:092014-06-22 22:00:04 FO_Supervision_BSSHandle CM WOFMD

- Huawei FMCustomer complain2014-06-24 11:22:03 L1_FO_2G Handle CM WOFMD


- Huawei FMSupervision2014-06-24 12:20:04 FO_Supervision_BSSHandle CM WOFMD


- Huawei FMCustomer complain2014-06-25 05:49:20 L1_FO_TX Handle CM WOFMD



- Huawei FMPerformance2014-06-25 13:51:53 L1_FO_2G Handle CM WOFMD

- Huawei FM #N/A 2014-06-26 13:07:112014-06-28 07:36:04 L1_FO_TX Handle CM WOFMD



- Etisalat FM Supervision2014-06-27 10:08:14 FO_Supervision_BSSHandle CM WOFMD


- Supervision2014-06-27 15:59:59 FO_Supervision_BSSHandle CM WOFMD

- ROT Team Supervision2014-06-27 17:15:45 FO_Supervision_BSSHandle CM WOFMD



- Etisalat FM Supervision2014-04-09 23:18:08 FO_Supervision_BSSProcess TT HW_FO_FMD_Alex&Sinai

- Etisalat SRTSupervision2014-04-09 23:18:23 FO_Supervision_BSSProcess TT HW_FO_FMD_Alex&Sinai

- Huawei FMSupervision2014-04-29 07:39:55 FO_Supervision_BSSProcess TT HW_FO_FMD_Alex&Sinai

1 Supervision2014-06-13 18:17:22 FO_Supervision_BSSProcess TT HW_FO_FMD_Alex&Sinai



- Supervision2014-06-19 13:19:48 FO_Supervision_BSSProcess TT HW_FO_FMD_Alex&Sinai

- Supervision2014-06-25 09:41:59 FO_Supervision_TXProcess TT HW_FO_FMD_Alex&Sinai






- Supervision2014-06-26 11:08:28 ACG Process TT HW_FO_FMD_Alex&Sinai




- Supervision2014-06-26 19:31:04 FO_Supervision_TXProcess TT HW_FO_FMD_Alex&Sinai





State Clearance TimeWO Task DescriptionWO Task RequirementSite IDDescription FinishTT/WO Originator2G Status 3G Status

HP TT Number : IM0011809394 Please proceed with batteries as "Site 3046 battery is stolen ,this cause the repeated power flashing restoring the site battery will solve the problem."#N/A

HP TT Number :IM0012027568 Ref TT# TT-20140604-03398 site flashing power alarms, need FM to check power of the site#N/A

Cabinet No.=0, Subrack No.=7, Slot No.=0, Board Type=PMU, Site No.=114, Site Type=BTS3900A GSM, Site Name=C2_0_ALX3668P7(ALX_KaryaElsabea)#N/A

Site No.=38, Board Type=DPMU, Board No.=3, PassNo=255, SubLink No.=5, CellNo=65535, Site Type=BTS3012AE, RackNo=255, BoxNo=255, SlotNo=255, Site Name=C2_0_ALX3396P7(ALX_Karmouz), Alarm Attribute=Normal#N/A

Site No.=38, Board Type=DPMU, Board No.=3, PassNo=255, SubLink No.=4, CellNo=65535, Site Type=BTS3012AE, RackNo=255, BoxNo=255, SlotNo=255, Site Name=C2_0_ALX3396P7(ALX_Karmouz), Alarm Attribute=Normal#N/A

Site No.=27, Board Type=TRU, Board No.=5, PassNo=255, SubLink No.=255, CellNo=132, Site Type=BTS3012, RackNo=255, BoxNo=255, SlotNo=255, Site Name=C1_0_ALX3154P2(ALX_Abis), Alarm Attribute=Normal#N/A

install extra battey string in 3378 as there is configured already 3 battery strings *150 and this hub suffers during power outge#N/A

Site No.=58, Board Type=TRU, Board No.=5, PassNo=255, SubLink No.=255, CellNo=405, Site Type=BTS3012AE, RackNo=255, BoxNo=255, SlotNo=255, Site Name=C1_1_ALX3543P2(ALX_Mic_Carfoour), Alarm Attribute=Normal#N/A

Site No.=38, Board Type=DPMU, Board No.=0, PassNo=255, SubLink No.=255, CellNo=65535, Site Type=BTS3012AE, RackNo=255, BoxNo=255, SlotNo=255, Site Name=C2_0_ALX3488P9(ALX_Abis1_MN), Alarm Attribute=Normal#N/A

Site No.=27, Board Type=TRU, Board No.=5, PassNo=255, SubLink No.=255, CellNo=132, Site Type=BTS3012, RackNo=255, BoxNo=255, SlotNo=255, Site Name=C1_0_ALX3154P2(ALX_Abis), Alarm Attribute=Normal#N/A

HP TT Number : IM0011893048 Kindly check as site 3160 is flashing as attached on 2G and 3G. Check Physical connectivity between NodeB and RTN#N/A

Subrack No.=1, Slot No.=10, Subsystem No.=1, NodeB ID=3176, NodeB Name=C1_0_ALX3176P2(ALX_Falaky_Mall), Alarm Cause=Port of the NodeB unavailable.#N/A

Site Index=52, Cell Index=170, Alarm Cause=Other causes, Site Type=BTS3012AE, Site Name=C1_0_ALX3260P2(ALX_45st_dense), Cell Name=ALX3260P2-2, Cell CGI=602-03-564b-7f5a#N/A

1- Sec. 6, Board DTRU 1800 @ 1st Slave Cabine, Slot 0, Starting from 0 *Check Configuration at the site as below: Sec.8: A- DDPU 1800 @ 1st Slave Cabine, Slot 0, Starting from 0 is connected as: TXA is connected to TCom @ DTRU @ Slot 0 starting from 0 TXB is connected to TX1 @ DTRU @ Slot 1 starting from 0 change the DDPU and its DTRUs and Tx and Rx cables change also the 1/2 inch jumpers inside shelter and check connectors well inside the shelter#N/A

Alignment,Fixation,HW,LOS check Design Configuration TX PowerRSL 0-34.34#N/A

Subrack No.=1, Slot No.=1, Subsystem No.=1, NodeB ID=3160, NodeB Name=C1_0_ALX3160P2(ALX_Regncy_Style, Alarm Cause=Port of the NodeB unavailable.#N/A


Subrack No.=1, Slot No.=2, Subsystem No.=2, NodeB ID=3543, NodeB Name=C1_1_ALX3543P2(ALX_MicCarfoour, Alarm Cause=All cells of the NodeB unavailable.#N/A


Subrack No.=1, Slot No.=1, Subsystem No.=6, NodeB ID=3047, NodeB Name=C1_0_ALX3047P1(ALX_Agri_road), Alarm Cause=Port of the NodeB unavailable.#N/A

Subrack No.=1, Slot No.=3, Subsystem No.=1, NodeB ID=3154, NodeB Name=C1_0_ALX3154P2(ALX_Abis), Alarm Cause=Port of the NodeB unavailable.#N/A

Site No.=80, Board Type=TRU, Board No.=9, PassNo=255, SubLink No.=255, CellNo=220, Site Type=BTS3012, RackNo=255, BoxNo=255, SlotNo=255, Site Name=C1_0_ALX3089P1(ALX_Jeehan_Sq.), Alarm Attribute=Normal#N/A

Cabinet No.=0, Subrack No.=7, Slot No.=0, Board Type=PMU, Site No.=105, Site Type=BTS3900A GSM, Site Name=C1_0_ALX3046P1(ALX_El_Galaa_St)#N/A

HW_FO_FMD_Alex&Sinai2014-06-27 01:16:25 #N/A







HW_FO_FMD_Alex&Sinai #N/A















Site Type

FM Status

On progress

ROT action

TD action

Spare

Stolen

Missing Item

3rd Party Material

LOS

Waiting to Issue CR

Global Deal Access permission

Access team Support

Generator problem

Generator problem

ET FM support

ET SRT support

Need TX BO support

EC Problem

Need 2G BO support

Need 3G BO support

Reason Description & definition

TT that still its fault route Cause / Pending reason not defined yet

TT opened on new Under FM/Under ROT sites

TT opened after new hardware/SW action in the site

TT pending on faulty spare replacement

TT pending on Documented Stolen Incident

TT pending on missing items with No stolen Incidents

TT pending on the replacement or installation on 3rd party material

TT related to ongoing Line of Site case

TT waiting applying CR to solve/troubleshoot the problem

TT pending on granting GD [RW /Police/Post/TV/…]Access permission

TT pending on SRT support to grant site access

TT causes by Generator problem or stop of operation or Pending on Generator Spare Parts

TT causes by Generator problem or stop of operation or Pending on Generator Spare Parts

TT related to Out of Scope MS action or need special support with ET internal process to close it

TT related to Out of Scope MS action or need special support with ET internal process to close it

TT that need TX BO intervention to close it or related to opened CSR

TT that opened due to connecting PG on site as Commercial Power Source has a problem

TT that need 2G BO intervention to close it or related to opened CSR

TT that need 3G BO intervention to close it or related to opened CSR

Governance for Reason to be Considered Owner

HU FM

HU FM

HU SPM

HU FM

HU FM

HU SRT

HU SRT

HU SRT

ET SRT

HU FM

ET FM

HU FM

HU FM

HU FM

ET FM

HU FM

proper action escalated to acceptance team Acceptance

proper action escalated to acceptance team Acceptance

HU FM

HU FM

ET FM

HU FM

HU FM

ET FM

ET WTX Planning

HU FM

ET WTX Planning

HU FM

ET FM

HU FM

HU FM

CRM

HU FM

HU FM

CRM

HU FM

HU FM

ET GD

HU FM

HU FM

HU SRT

HU FM

HU FM

Communicated to SPM team

Stolen process must be followed

Missing item process must be followed

3rd Party Material process must be followed

LOS process must be followed

Waiting to Issue CR PROCESS must be followed

permission process must be requested form region SPOC

Access team Support PROCESS must be followed

Generator problem PROCESS must be followed

HU EM

ET FM

HU FM

HU FM

ET FM

HU FM

HU FM

HU SRT

ET SRT

HU FM

HU FM

HU BO TX

HU FM

HU FM

HU BO 2G

HU FM

HU FM

HU BO 3G

HU FM

HU FM

HU SRT

ET SRT

HU FM

Generator problem PROCESS must be followed

escalate the case with the needed support

escalate the case with the needed support

case escalated to BO & HD

Electricity Company Problem Process must be Followed



Pending Action


FM Request the needed Material to change

Ware House Provide the Rquested Material

FM install the requested Material and Solve the Problem

Incident report

Police Report

Security Recommendation report

1-Security Implementation From (Huawei RT)

2-Security Implementation From (Etisalat RT)

DO Creation

DO Approval

DO Delivery & Implementation

Submit acceptance document clarify the missing item in installation

DO Creation

Get approval for DO

DO Delivery & Implementation

Acceptance

Acceptance

FM must send Technical Report with required item

FM Send offer or send approval mail to ET FM

Approval cycle

Implementation

Fail report must send to ET FM

Send fail report to WTX Planning

Reply by LOSM to Huawei and ET FM

Reply by LOSM result to ET and WTX planning

Reply by link budget and need equipment to FM

DO Creation

DO Approval

DO Delivery

Send CR

CR approval cycle

Implementation

Send CR

CR approval cycle

CR Implemtation

Send Names To GD Teams

Apply For Permission

Implementation

Send escalation to Huawei site Retention Team

SRT Solving the problem

FM Solving the problem

Send Technical Report to Cairo team with need Spare break down

Huawei Electro Mechanical Team Send offer to ET

Offer cycle approval

Implementation and solve problem

Send Technical Report With need support

Provide needed Support


Send escalation to Huawei site Retention Team

Escalate the problem by report and need request

Provide approval or solution


Send Technical Report TO BO AND HD with needed Support

Review Technical Report and work to solve it And send to FM if need any

field visit

FM Solving the problem if problem need field visit



field visit




field visit


Send Technical Report to Huawei Site Retention Team

Huawei Site Retention Team provide a solution for the problem

Provide approval or solution


Action Description

FM/WTX planning/TNO

According to the Requested Material, the Security implementation will be under Responsibility of HU RT or ET

RT

BO TX/ TNO/FM/HD

3-7 tts need close

Documents