Art of Collaboration

High performance teams

collaborating to achieve great things

BluSky

Agenda

1. Facilitated process

2. When to BluSky

3. BluSky collaboration services

4. Creative BluSky

5. BluSky workshop timeline

6. Client experience

7. How to get there?

Facilitated BluSky Process

A team of people that respect each others personal growth & success working together to rapidly produce a set of deliverables by following a structured process to solve a business problem they are empowered to resolve!

A rigorous facilitation process The Right People

High Performance Teams A desire for change

Participants are selected based on:

1. Relevant business knowledge

2. Motivation to find a practical solution

3. Authority to implement the solution

4. BluSky facilitation leadership

PSDDCYCLE

PSDDCYCLE

Insurance: Segment by risk, manage by exception

Supply Chain: One world | one purpose | one team

Publishing: Unlocking the value of content bound by the book cover

Telco: Partner incentives by product sales value, not volume

A four step approach designed to deliver a thorough facilitation process where combination of clear, concise instructions and industry examples set the expectation of what is required.

Workshop participants only need to bring their knowledge of the business problem being addressed.

Present - Show - Demonstrate - Do

PSDD CYCLE

When to BluSky

Complex programmes involve many stakeholders across the organisation

Important contributions, decisions or commitment are required from a broad range of stakeholders

The solution requires comprehensive breadth of learning, robust analysis or extensive knowledge

A strong network is necessary communicate and influence a larger community affected by the change

A good foundation for partnering is needed to gain insight into the requirements and benefits expected

The team needs to achieve a quick result

Business

process

engineering

New product

development

Problem

resolution

Programme

scope Definition

and Planning

Find white space

opportunities…

Implement

transformational

business change

Business

strategy

BluSky is designed to address key issues that require ownership, alignment

and strategic focus to help deliver value…

Develop business

operating models

BluSky Collaboration Services

Strategy Map Workshop (SMW): Establishing strategic insight into the business change covering mission, strategic objectives, future scenarios and performance measures.

Business Case Workshop (BCW): Framework for conducting detailed cost and benefit analysis to define project budget and prepare plan for realising programme benefits.

Project Definition Workshop (PDW): Clear concise definition or programme or project scope covering product, organisation, process and data and non-functional constraints.

Issue Resolution Workshop (IRW): Collaborative process for resolving cross functional issues that are primary roadblocks to achieving business goals or organisational alignment.

Action Planning Workshop (APW): Action planning session designed to identify and address the issues that must be resolved in order to implement a new change programme.

Product Design Workshop (PDW): Designing horizon three products and product platforms that enhance buyer value through differentiation or reducing cost structures.

Process Engineering Workshop (PRW): Innovative collaborative process design process for removing bottlenecks using technology enablers to increase self service channels, remove paper based processes and streamline workflow on high value activities.

Requirement Analysis Workshop (RAW): Evolutionary process for preparing business requirements beginning at high level and drilling down into detailed descriptions based on project priorities.

Solution Design Workshop (SDW): Requirements exploration and solution development covering architecture design, gap analysis, impact analysis, roadmap planning and cost estimation.

Quality Review Workshop (QRW): Guided peer review conducted to ensure the best product is presented for stakeholder acceptance and signoff.

Init

iati

on

D

eli

very

Creative BluSky

Approach

The BluSky approach results in:

Ownership of the results

Enhanced business partnerships

Common understanding of the business

Broad-based alignment around the business vision

Accelerate the analysis process

Improve the quality and value of the end solution

Provide a structured & repeatable process that sets an expectation of high performance

Synergy

Bold Strategic

A facilitated approach the brings together pressing issue, key stakeholders and proven process.

Models are used extensively to brainstorm, draft and test business concepts (divergent ideas). Once the shape of the models become stable (convergent ideas) they are used to provide the framework for preparing detailed reports.

Full participation in developing the new business model ensures strong stakeholder ownership of the end result, preparing a leadership team capable of driving the changes across the organisation.

BluSky Iterative Cycle

Output

Follow up incomplete items

Product / Service specifications

Process Specification /Storyboard

Use Case Specification

Data dictionary

Supplementary Specification

Glossary

Output

Project Objectives

Draft Business Processes

High Level Requirements Catalogue

Process Pain Points

Output

Domain Business Data Model

Process Activity Business Entity

• Product / Service Attribute

Output

Target Process Model

Verify Pain Points (current process)

Process Benefits / Improvements

Process Reporting Measure

Story Board

Output

Scenario List

Process Activity x Use Case Matrix

Use case model (MoSCoW)

Use Case Entity

Use Case Specification, incl. activity diagram

• Product / Service Specifications

• Complex Rule U/C Specification

Output

Harmonise x-stream artefacts

Output

Review Updates

Product Evaluation

Harmonise & Manage

Requirements

Multiple

Analyses

Streams

SME

BA SME

SME SME

SME

Setting the Scene

Detailing the Plot

Critics Review

Setting the Benchmark

BluSky Workshop Timeline

Multi-day workshop programmes,

with 12 - 16 participants per workshop,

involving between 50 - 100 stakeholders.

Project Brief

½-1 day

Event Preparation

5 days

Workshop Events

1-6 days

Quality Review

3 + 1 days

Action Plan

30-90 days

• Brief Project team

• Review objectives

• Describe deliverables

• Identify participants

• Define workshop session

• Agenda

• Presentations

• Workshop schedule

• Workshop plan & worksheets

• Equipment check & set-up

• Integrate outcome into programme

• Finalise and distribute reports

• Communication outcome

• Initiate implementation planning

• Assess content

• Identify the good & bad

• Summarise review

• Agree on action

• Make changes

Client Experience The First Media OSS planning workshop was very well prepared and facilitated. I thoroughly enjoyed the experience.

Manager, Network Management Planning

The RPSS time box was by far the best run to date. The workshop process allowed us to focus on our requirements and formulate the concepts necessary to solve the RPSS publishing content problem, rather than just conducting the Rational Unified Process.

Manager, Retail Support

The product & pricing requirements analysis workshop was one of the most effective processes I have been involved in for a number of years.

Manager, Retail Products

A good day today - the concepts are falling into place and we are achieving and see we are achieving and progressing.

Manager, OH&S

The feedback from my staff for the 2 day workshop has been very positive and it seems Stephan worked them hard and facilitated strongly and left people with a sense of high value for their time spent. Well done, a good start on the way to the first deliverable!

Director, Major Hazards Division

I wanted to thank you for all your efforts on the project. I certainly have learned a lot.

Publishing Manager, Lifestyle

How to get there?

Technology architecture & solutions are justified at a strategic and financial level by preparing a business case.

+61 (0) 432 690 196

stephan@designerdata.com.au

www.designerdata.com.au