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    2011 MARKETING STRATEGY MMM 3rd

    YEAR SEM IPROF. MOHAN B.RAO

    FOR RESTRICTED CIRCULATION ONLY1

    COMPETITIVE STRATEGY

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    Competitor analysis -- levels of competition

    Brand Competition

    Industry Competition

    Companies offering acloselysimilar product and /or services to the

    same customer within a price/ value

    range

    All companies making thesameProduct class.

    Form Competition

    Generic Competition

    All companies manufacturing

    products that supply thesame utility

    or requirement

    All companies competing for a similar

    price / value share of consumer wallet.

    2011

    MARKETING STRATEGY MMM 3rd YEAR SEM I

    PROF. MOHAN B.RAOFOR RESTRICTED CIRCULATION ONLY

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    From Competitors to Competitive Dynamics

    2011 MARKETING STRATEGY MMM 3

    rd

    YEAR SEM IPROF. MOHAN B.RAO

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    A Model of Competitive Rivalry

    2011 MARKETING STRATEGY MMM 3

    rd

    YEAR SEM IPROF. MOHAN B.RAO

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    A Framework of Competitor Analysis

    2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

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    Competitive Rivalry

    Important to understand competitors awareness,motivation and ability in order to predict the likelihood of anattack study likelihood of attack factors

    What are the strategicand tacticalactions?

    Competitive Action Strategic or tactical action firm takes to build or defend its

    competitive advantages or improve its market position

    Competitive Response Strategic or tactical action the firm takes to counter effects of

    a competitor's action Tactical Action (or Response)

    Market-based move the firm takes in order to fine-tune astrategy

    2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

    PROF. MOHAN B.RAO

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    Competitive Dynamics: 3 Market Cycles

    1. Slow-Cycle Markets Markets in which the firm's competitive advantages are

    shielded from imitation for long periods of time, and in which

    imitation is costly

    Build a one-of-a-kind competitive advantage which createssustainability (I.e., proprietary and difficult for competitors to

    understand)

    Once a proprietary advantage is developed, competitive

    behavior should be oriented to protecting, maintaining, and

    extending that advantage

    Organizational structure should be used to effectively support

    strategic efforts

    2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

    PROF. MOHAN B.RAO

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    Competitive Dynamics: 3 Market Cycles(Contd)

    2. Fast-Cycle Markets Markets in which the firm's capabilities that contribute to

    competitive advantages are not shielded from imitation andwhere imitation is often rapid and inexpensive

    Focus: learning how to rapidly and continuously develop newcompetitive advantages that are superior to those theyreplace (creating innovation)

    Avoid loyalty to any one product, possibly cannibalizing theirown current products to launch new ones before competitorslearn how to do so through successful imitation

    Continually try to move on to another temporary competitiveadvantage before competitors can respond to the first one

    2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

    PROF. MOHAN B.RAO

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    Competitive Dynamics: 3 Market Cycles(Contd)

    3. Standard-Cycle Markets Markets where firms competitive advantages are moderately

    shielded from imitation and where imitation is moderatelycostly

    Competitive advantages partially sustained as quality is

    continuously upgraded Seek to serve many customers and gain a large market share

    Gain brand loyalty through brand names

    Careful operational control / manage a consistent experience

    for the customer

    2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

    PROF. MOHAN B.RAO

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    Competitive Advantage

    How to create and sustain competitive

    adv.

    Value: what buyers are willing to pay Cost

    Competitive advantage = Value -- Cost

    2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

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    Building Blocks of Competitive

    Advantage

    2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

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    Analyzing Competitive

    Advantage and Profitability

    Competitive Advantage When a companys profitability is greater than the average of all

    other companies in the same industry that compete for the same

    customers

    Benchmarking Comparing company performance against that of competitors and

    the companys historic performance

    Measures of Profitability

    Return On Invested Capital (ROIC) Net profit* Net income after tax

    Capital invested Equity + Debt to creditors

    (*Net Profit = Total revenues Total costs)

    =ROIC =

    2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

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    Drivers of Profitability (ROIC)

    2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

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    The Durability of Competitive

    Advantage

    1. Barriers to ImitationMaking it difficult to copy a companys distinctive

    competencies

    2. Capability of Competitors Strategic commitment Absorptive capacity

    3. Industry DynamismAbility of an industry to change rapidly

    The durability of a companys competitive advantage over itscompetitors depends on:

    Competitors are also seeking to develop distinctivecompetencies that will give them a competitive edge.

    2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

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    Why Companies Fail

    Inertia Companies find it difficult to change their strategies and structures Prior Strategic Commitments

    Limit a companys ability to imitate and cause competitivedisadvantage

    The Icarus Paradox A company can become so specialized and inner-directed based

    on past success that it loses sight of market realities

    Categories of rising and falling companies:

    Craftsmen Builders Pioneers Salespeople

    When a company loses its competitive advantage,its profitability falls below that of the industry then

    It loses the ability to attract and generate resources.Profit margins and invested capital shrink rapidly.

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    Avoiding Failure:

    Sustaining Competitive Advantage

    1. Focus on the Building Blocks of Competitive AdvantageDevelop distinctive competencies and superior performance in:

    Efficiency Quality Innovation Responsiveness to Customers

    Institute Continuous Improvement and Learning

    Track Best Practice and Use Benchmarking

    Overcome InertiaLuck may play a role in success, so always exploit a

    lucky break - but remember:

    The harder you work, the luckier you seem to get.J P Morgan

    2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

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    Identifying Competitors

    A. Industry Concept of Competition Industry group of firms that offer a product or class of

    products that are close substitutes for one another

    1. Number of Sellers and Degree of Differentiation

    Pure monopoly one firm providing a certain product e.g.

    gas, electricity, water services

    Oligopoly few large firms, large range of products

    Pure oligopoly few firms, same products e.g. oil, steel

    Differentiated oligopoly few firms, different products e.g. cars,

    cameras

    Monopolistic competition many competitors, differentiated

    offerings e.g. restaurants, stores

    Pure competition many competitors, same offerings e.g.

    stock market, commodity market2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

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    Identifying Competitors

    2. Entry, Mobility and Exit Barriers Entry barriers high capital, patents, licenses

    Mobility barriers inability to enter other markets

    Exit barriers legal obligations to customers and

    creditors, government restrictions

    3. Cost Structure of different companies

    Each industry has a certain cost burden Raw Materials,

    Manufacturing, Distribution, Marketing

    4. Degree of Globalization

    B. Market Concept of Competition

    Competitors are companies that satisfy the same

    customer need in a given market

    2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

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    Identifying CompetitorsC. Direct Competitors

    Offer similar products and services to the samecustomers.

    D. Product Competitors

    Sell the same product to two different customergroups. A steel business focusing on the carindustry would not be directly competitive with oneselling to the Railway industry.

    E. Indirect Competitors

    Sell different products to the same industry.F. Implicit Competitors (broader)

    Alternatives e.g. a family might prefer to spendmoney on a new car, a holiday or a major homeimprovement

    2011

    MARKETING STRATEGY MMM 3rd YEAR SEM I

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    Competitor Map Eastman Kodak

    Customer Activities

    2011 MARKETING STRATEGY MMM 3rd YEAR SEM I

    PROF. MOHAN B.RAOFOR RESTRICTED CIRCULATION ONLY