3- ms mms 2011
TRANSCRIPT
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2011 MARKETING STRATEGY MMM 3rd
YEAR SEM IPROF. MOHAN B.RAO
FOR RESTRICTED CIRCULATION ONLY1
COMPETITIVE STRATEGY
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Competitor analysis -- levels of competition
Brand Competition
Industry Competition
Companies offering acloselysimilar product and /or services to the
same customer within a price/ value
range
All companies making thesameProduct class.
Form Competition
Generic Competition
All companies manufacturing
products that supply thesame utility
or requirement
All companies competing for a similar
price / value share of consumer wallet.
2011
MARKETING STRATEGY MMM 3rd YEAR SEM I
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From Competitors to Competitive Dynamics
2011 MARKETING STRATEGY MMM 3
rd
YEAR SEM IPROF. MOHAN B.RAO
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A Model of Competitive Rivalry
2011 MARKETING STRATEGY MMM 3
rd
YEAR SEM IPROF. MOHAN B.RAO
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A Framework of Competitor Analysis
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
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Competitive Rivalry
Important to understand competitors awareness,motivation and ability in order to predict the likelihood of anattack study likelihood of attack factors
What are the strategicand tacticalactions?
Competitive Action Strategic or tactical action firm takes to build or defend its
competitive advantages or improve its market position
Competitive Response Strategic or tactical action the firm takes to counter effects of
a competitor's action Tactical Action (or Response)
Market-based move the firm takes in order to fine-tune astrategy
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
PROF. MOHAN B.RAO
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Competitive Dynamics: 3 Market Cycles
1. Slow-Cycle Markets Markets in which the firm's competitive advantages are
shielded from imitation for long periods of time, and in which
imitation is costly
Build a one-of-a-kind competitive advantage which createssustainability (I.e., proprietary and difficult for competitors to
understand)
Once a proprietary advantage is developed, competitive
behavior should be oriented to protecting, maintaining, and
extending that advantage
Organizational structure should be used to effectively support
strategic efforts
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
PROF. MOHAN B.RAO
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Competitive Dynamics: 3 Market Cycles(Contd)
2. Fast-Cycle Markets Markets in which the firm's capabilities that contribute to
competitive advantages are not shielded from imitation andwhere imitation is often rapid and inexpensive
Focus: learning how to rapidly and continuously develop newcompetitive advantages that are superior to those theyreplace (creating innovation)
Avoid loyalty to any one product, possibly cannibalizing theirown current products to launch new ones before competitorslearn how to do so through successful imitation
Continually try to move on to another temporary competitiveadvantage before competitors can respond to the first one
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
PROF. MOHAN B.RAO
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Competitive Dynamics: 3 Market Cycles(Contd)
3. Standard-Cycle Markets Markets where firms competitive advantages are moderately
shielded from imitation and where imitation is moderatelycostly
Competitive advantages partially sustained as quality is
continuously upgraded Seek to serve many customers and gain a large market share
Gain brand loyalty through brand names
Careful operational control / manage a consistent experience
for the customer
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
PROF. MOHAN B.RAO
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Competitive Advantage
How to create and sustain competitive
adv.
Value: what buyers are willing to pay Cost
Competitive advantage = Value -- Cost
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
PROF. MOHAN B.RAO
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Building Blocks of Competitive
Advantage
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
PROF. MOHAN B.RAO
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Analyzing Competitive
Advantage and Profitability
Competitive Advantage When a companys profitability is greater than the average of all
other companies in the same industry that compete for the same
customers
Benchmarking Comparing company performance against that of competitors and
the companys historic performance
Measures of Profitability
Return On Invested Capital (ROIC) Net profit* Net income after tax
Capital invested Equity + Debt to creditors
(*Net Profit = Total revenues Total costs)
=ROIC =
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
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Drivers of Profitability (ROIC)
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
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The Durability of Competitive
Advantage
1. Barriers to ImitationMaking it difficult to copy a companys distinctive
competencies
2. Capability of Competitors Strategic commitment Absorptive capacity
3. Industry DynamismAbility of an industry to change rapidly
The durability of a companys competitive advantage over itscompetitors depends on:
Competitors are also seeking to develop distinctivecompetencies that will give them a competitive edge.
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
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Why Companies Fail
Inertia Companies find it difficult to change their strategies and structures Prior Strategic Commitments
Limit a companys ability to imitate and cause competitivedisadvantage
The Icarus Paradox A company can become so specialized and inner-directed based
on past success that it loses sight of market realities
Categories of rising and falling companies:
Craftsmen Builders Pioneers Salespeople
When a company loses its competitive advantage,its profitability falls below that of the industry then
It loses the ability to attract and generate resources.Profit margins and invested capital shrink rapidly.
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
PROF. MOHAN B.RAO
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Avoiding Failure:
Sustaining Competitive Advantage
1. Focus on the Building Blocks of Competitive AdvantageDevelop distinctive competencies and superior performance in:
Efficiency Quality Innovation Responsiveness to Customers
Institute Continuous Improvement and Learning
Track Best Practice and Use Benchmarking
Overcome InertiaLuck may play a role in success, so always exploit a
lucky break - but remember:
The harder you work, the luckier you seem to get.J P Morgan
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
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Identifying Competitors
A. Industry Concept of Competition Industry group of firms that offer a product or class of
products that are close substitutes for one another
1. Number of Sellers and Degree of Differentiation
Pure monopoly one firm providing a certain product e.g.
gas, electricity, water services
Oligopoly few large firms, large range of products
Pure oligopoly few firms, same products e.g. oil, steel
Differentiated oligopoly few firms, different products e.g. cars,
cameras
Monopolistic competition many competitors, differentiated
offerings e.g. restaurants, stores
Pure competition many competitors, same offerings e.g.
stock market, commodity market2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
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Identifying Competitors
2. Entry, Mobility and Exit Barriers Entry barriers high capital, patents, licenses
Mobility barriers inability to enter other markets
Exit barriers legal obligations to customers and
creditors, government restrictions
3. Cost Structure of different companies
Each industry has a certain cost burden Raw Materials,
Manufacturing, Distribution, Marketing
4. Degree of Globalization
B. Market Concept of Competition
Competitors are companies that satisfy the same
customer need in a given market
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
PROF. MOHAN B.RAO
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Identifying CompetitorsC. Direct Competitors
Offer similar products and services to the samecustomers.
D. Product Competitors
Sell the same product to two different customergroups. A steel business focusing on the carindustry would not be directly competitive with oneselling to the Railway industry.
E. Indirect Competitors
Sell different products to the same industry.F. Implicit Competitors (broader)
Alternatives e.g. a family might prefer to spendmoney on a new car, a holiday or a major homeimprovement
2011
MARKETING STRATEGY MMM 3rd YEAR SEM I
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Competitor Map Eastman Kodak
Customer Activities
2011 MARKETING STRATEGY MMM 3rd YEAR SEM I
PROF. MOHAN B.RAOFOR RESTRICTED CIRCULATION ONLY