4 cio priorities for 2010
DESCRIPTION
I had the opportunity to speak with over 100 of India's top CIOs in Beijing on August 23, 2009. We discussed several strategic issues facing them as they transition from cost conscious managers to leaders of technology-led business transformation and innovation.TRANSCRIPT
1. A Perspective on Where We Are�
2. Four Links�
3. What’s Next?
Strategy & Alignment
• IT’s Strategic Importance
• Innovation
Design & Planning
• Clear Strategy • Roadmap Clear,
Owned, and Mobilized
Execution
• Project Success
% of Agreement
Sources: Diamond’s Digital IQ Surveys – 2008-2009,�CTO Forum Member Responses
Totally Agree
Somewhat Agree
Neutral Somewhat Disagree
Totally Disagree
61
25
7 1 7
66
23
7 3 3
32
53
11
Business
IT
Your Responses
Information Technology Plays a Major Role in the Strategic Success of Our Business
Types of Innovation Capabilities in IT
56%
27%
17%
53%
37%
11%
Formal Group Informal Group No Group
DDIQ 09
Your Responses
Sources: Diamond’s Digital IQ Surveys – 2008-2009,�CTO Forum Member Responses
Strategy & Alignment
• IT’s Strategic Importance
• Innovation
Design & Planning
• Clear Strategy • Roadmap Clear,
Owned, and Mobilized
Execution
• Project Success
% of Agreement
Totally Agree
Somewhat Agree
Neutral Somewhat Disagree
Totally Disagree
The Strategy Is Well Communicated Throughout the Organization
16
38
20 18 8
21 33
22 18 6
DDIQ 09
Your Responses
Sources: Diamond’s Digital IQ Surveys – 2008-2009,�CTO Forum Member Responses
58%
37% 29%
68%
33% 33%
Presence of strategic roadmap
Clarity of roadmap accountability
Successful resource mobilization
DDIQ 09
Your Responses
Sources: Diamond’s Digital IQ Surveys – 2008-2009,�CTO Forum Member Responses
Strategy & Alignment
• IT’s Strategic Importance
• Innovation
Design & Planning
• Clear Strategy • Roadmap Clear,
Owned, and Mobilized
Execution
• Project Success
Delivery Success Rates for IT Projects % of Agreement
45
23 16
63 58
63
Delivered on time Within budget Delivered with 100% planned scope
DDIQ 09
Your Responses
Sources: Diamond’s Digital IQ Surveys – 2008-2009,�CTO Forum Member Responses
Area DDIQ CTOF 2010 Priority for CTOF
Strategic Importance
+ Increase visibility of IT’s impact
Innovation neutral neutral Increase focus on IT’s role in innovation
Clear Strategy - - Increase organizational participation in Design, Planning and Architecture
Roadmap - - Increase leadership focus on strategic programs
Execution - + N/A
Source: Diamond Research
1. A Perspective on Where We Are�
2. Four Links�
3. What’s Next?
1. Increase Visibility of IT’s Impact
2. Increase Focus on IT’s Role in Innovation
3. Increase Organizational Involvement in Business Design
4. Increase Leadership Focus on Strategic Programs
TCO Analysis
Executive Dashboards
Project Demos Sources: Diamond, www.ciodashboard.com
Fiercest Competitor Workshop
1. Increase Visibility of IT’s Impact
2. Increase Focus on IT’s Role in Innovation
3. Increase Organizational Involvement in Business Design
4. Increase Leadership Focus on Strategic Programs
Technology Identification
Technology Evaluation
Portfolio Management
Technology Retirement
Source: Diamond Framework
1. Increase Visibility of IT’s Impact
2. Increase Focus on IT’s Role in Innovation
3. Increase Organizational Involvement in Business Design
4. Increase Leadership Focus on Strategic Programs
Source: GeekandPoke.com
Source: GeekandPoke.com
KEY
DR
IVER
S &
�G
UID
ING
PR
INC
IPLE
S
MISSION
VISION
GOAL GOAL GOAL GOAL
PERFORMANCE INDICATORS
CAPABILITIES
OBJECTIVE
REQUIREMENTS
Business direction�& priorities
Milestones & �measurements
What the business�does & needs to do
How to implement�each capability
Source: Diamond Framework
1. Increase Visibility of IT’s Impact
2. Increase Focus on IT’s Role in Innovation
3. Increase Organizational Involvement in Business Design
4. Increase Leadership Focus on Strategic Programs
1. A Perspective on Where We Are�
2. Four Links�
3. What’s Next?
Chris Curran Partner and Chief Technology Officer Diamond Management & Technology Consultants, Inc. [email protected] Mobile: +1-972-679-1743 Twitter: www.twitter.com/cbcurran
www.diamondconsultants.com www.ciodashboard.com
% of Agreement
Totally Agree
Somewhat Agree
Neutral Somewhat Disagree
Totally Disagree
39 44
11 6
58
37
5
Your CEO You
Information Technology Plays a Major Role in the Strategic Success of Our Business
Sources: Diamond’s Digital IQ Surveys – 2008-2009,�CTO Forum Member Responses
Source: Gartner Executive Programs 2009 CIO Survey, N=1541. MIT CISR collaborated on the design of some questions in the survey. Used with permission.
Infrastructure
Transactional
Informational Strategic
Busi
ness
Info
rmat
ion
Tech
nolo
gy
Ongoing Management
Organizational Change
Prim
ary
Res
pons
ibili
ty
Primary Objective
Ongoing Service Delivery
Governance & Alignment
New Project Delivery
Business Agility
Source: MIT Center for Information Systems Research
CIO/�CXO
Relation-ships
Strategic Program
Leadership
Reward Problem Solving
Increase Transparency
Publicize Accountability
Staff Teams Correctly
Strategic Roadmap
Drives Annual Plan
Source: Diamond Framework