Manual No: 261 10701

Developmental Resources

E L I T E

MODEL NUMBERS:1 1 0.42822200 1 1 0.428322001 1 0.42824200 1 1 0.428262001 10.42834200 1 1 0.428362001 1 0.42922200 1 1 0.4293220011 0.42924200 1 1 0.4293 4200110.42926200 1 1 0.42936200

HE{"

Developmental Resources@ 2001 Sears, Roebuck and Co.

HEt'"Front-Load i ng Automat i c Washer

FIELD COURSE 9373

TABLE OF CONTENTS

SAFETY FTRST .............. i l l

MODEUSERIAL NUMBER PLATE . . . . . . . . . . . . . . . . . . . . . IV

TNSTALLATTON CONSTDERATTONS .................. 1-1Instal lat ion Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1Installation Instructions (Washer)................ ................. 1-3Installation Instructions (Pedestal).............. ................ 1-6

THEORY OF OPERATTONS . . . . . . . . . . . . . .2-1

coMPoNENT ACCESS.. . . . . . . . . . . . . . . . . . . . .3-1Component Locat ion . . . . . . . . . . . . . . . . . .3-1Component Access ...3-2

coMPoNENT TEST|NG.. . . . . . . . . . . . . . . . . . . . 4-1Central Gontrol Unit.......... ........... 4-1Component Checks ................... 4-2Motor Control Uni t . . . . . . . . . . . . . . . . . . . . . . . .4-4Line Fi l ter . . . . . . . . . . . . . . . . . . .4-sDispenser .................. 4-5Pressure Switch .......... 4-6Heating Element and Temperature Sensor .................. 4-6

DIAGNOSIS AND TROUBLESHOOTING ........... 5-1Suds Detection .........5-1Door Locking and Unlocking .......5-2Unbalance Detection Routine ......5-3Error Codes . . . . . . . . . . . . . .5-4Diagnostic Test ......... ................. 5-BTroubleshooting Chart ............. 5-10Cycle Charts . . . . . . . . . . . . .5-12

wtRtNG DTAGRAM .. . . . . . . . . . .6-1

TECH T|PS . . . . . . . . . . . . . . . . . . . . . . . .7-1

A companion videotape presentation, Part Number 261 10701V,is available for this Service Manual.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on the appliance. Always readand obey all safety messages.

This is the safety alert symbol.This symbol alerts you to potent ial hazards that can ki l l or hurt you and others.All safety messages will follow the safety alert symbol and either the word 'DANGER"

or "WARNlNG." These words mean:

You can be ki l led or seriously injured if youdon't immediately fol low instructions.

You can be ki l led or seriously injured if youdon't fol low instructions.

All safety messages wil l tel lyou what the potential hazard is, tel lyou how to reduce the chance of injury,and tell you what you can happen if the instructions are not followed.

)gELECTRICAL SHOCK HAZARD

Disconnect power before servicing.

Replace al l panels before operating.

Failure to do so can result in death orelectr ical shock.

)gELECTRICAL SHOCK HAZARD

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use adapter.

Do not use an extension cord.

Failure to follow these instructions canresult in death, f ire, or electrical shock.

i l l

MODEUSERIAL NUMBER PLATE

SERIAL NUMBER DESIGNATORSER|AL NUMBER I cs lLMANUFACTURING-ITE I

CS = Shorndorf, Germany Iffi

L = 2001

Model/SerialNumber Plate(Left side of

Door Opening)

WEEK OF MANUFACTUREPRODUCT SEQUENCE NUMBER

KENMORE MODEL NUMBER DESIGNATORMopELNUMBER | 110 | 42 |

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PRODUCT42 = Front-Loading Washer

COLOR CODE2 = WhileMhite6 = Graphile/Graphite

YEAR OF INTRODUCTION2 = 2001

DECADE0 = 2000

E N G I N E E R I N G C H A N G E0 = Basic Release; 1 = First Revision; 2 = Second Revision

IV

Section One

Parts supplied:

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Beaded strap

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lf You Have

Laundry tub orstandpipe tal lerthan 96 in. (2.4 m)

Overhead sewer

Floor drain

Drain hose too shoil

Waterfaucets beyondreach of fill hoses

lf You Have You Wil l Needto Buy

Sump pump system (if not al-ready available)

Standard 20 gal. (76 L),30 in.(76.2 cm) tall drain tub or util-ity sink and sump pump (avail-able f rom local plumbing sup-pl iers)

Siphon break, Part Number285834; add itional d rain hosePart Number 8318155; andconnector k i t , Par t Number285835

Drain hose extension kit, PartNumber 285863

2 longer water f i l l hoses:6 f t . ( 1 .8 m) Pa r t Number76314,10ft. (3.0 m)Part Num-ber 350008

I NSTALLATI ON CONSI DERATIONSINSTALLATION

REQUIREMENTSTools and Parts

Assemble the necessary tools and supplies before be-ginning the washer instal lat ion. The parts suppl ied arein the washer drum.

Tools needed for connecting the water inlet hoses. Pl iers ( that open to 1 9/16 in. [39.5 mm]). Flashl ight(opt ional)

Tools needed for installation. Open end wrench 5 /8 in . (17 mm) and% in . (13

mm). Level. Wood block (2" x 4"). Ruler or measuring tape

Transport bolt hole plug(4)

Alternate Parts You May NeedParts listed are available from your local Sears sloreor Sears Service Center.

Optional Pedestal

A pedestal may be purchased separately for thiswasher . Th is pedes ta lw i l ladd about 14 inches to theheight of your unit for a total vert ical height of approxi-mately 52 inches (132 cm).

Optional Pedestal

This pedestal is available in three colors:White - Part Number 4282Bisque - Part Number 4284Graphite - Part Number 4286

To order, call your local Sears store or Sears ServiceCenter.

Location Requirements

Selecting the proper location for your washer improvesperformance and minimizes noise and possible washer"walk."

Your washer can be installed under a custom counter,or in a basement, laundry room, closet, or recessedarea. (See "Drain System.")

Companion appliance location requirements shouldalso be considered. Proper installation is your respon-sibi l i ty.

You wil lneed

. A water heater set to deliver 120'F (49'C)waterto lhe washer.

. A grounded electr icaloutlet located within 5 ft .(1 .5 m) of where the power cord is attached to theback of the washer. (See "Electrical Require-ments.")

. Hot and cold water faucets located within 4 ft.(1.2 m) of the hot and cold water f i l l valves, andwater pressure of 20-100 psi (137.9-689.6 kPa).

. A levelf loor with a maximum slope of 1 in.(2.5 cm) under entire washer. Installing the washeron carpeting is not recommended.

. A sturdy and solid f loor to support the washer witha total weight (water and load) of 400 lbs. (180kg).

Do not operate your washer in temperatures below32'F (0"C). Some watercan remain in the washerandcan cause damage in low temperatures.

1 - 1

Washer Dimensions

Custom undercounter installationThe dimensions shown are for the minimum spacing

Drain SystemThe washer can be instal led using the standpipe drainsystem (f loor or wall), the laundry tub drain system, orthe f loor drain system. Select the drain hose instal la-tion method you need. (See "Alternate Parts You MayNeed.")

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Standpipe drain system - wall or f loor (view 1 & 2)

The standpipe drain requires a minimum diameterstandpipe ol 2 in. (5 cm). The minimum carry-awaycapacity can be no less than 17 gal (64 L) per minute.

The top of the standpipe must be at least 30 in. (76.2cm) high and no higher than 96 in. (2.4 m) f rom thebottom of the washer.

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Recessed area or closet installationThe dimensions shown are for the minimum spacingallowed

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Addit ional spacing should be considered for easeof instal lat ion and servicing.Addit ional clearances might be required for wall ,door and f loor moldings.Addit ionalspacing of 1 in. (2.5 cm) on al lsides ofthe washer is recommended to reduce noise trans-fer.For closet instal lat ion, with a door, the minimumventilation openings in the top and bottom of thedoor are required (view 2). Louvered doors withequivalent ventilation openings in the top and bot-tom are acceptable.

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The laundry tub needs a minimum 20 gal. (76 L) ca-pacity. The top of the laundry tub must be at least 30in. (76.2 cm) above the floor.

Floor drain system (view 2)The floor drain system requires a siphon break thatmay be purchased separately. (See "Alternate PartsYou May Need.")

The siphon break must be a minimum of 28 in. (71cm) from the bottom of the washer. Additional hosesmight be needed.

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Electrical Requirements

)gELECTRICAL SHOCK HAZARD

Plug into a grounded 3 prong outlet.

Do not remove ground plug.

Do not use an adaoter.

Do not use an extension cord.

Failure to follow these instructions canresult in death or electrical shock.

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A 12O-volt, 60-H2., AC-only, 15- or 2O-ampere,f used electrical supply is required. Time-delay f useor circuit breaker is recommended. l t is recom-mended that a separate circuit serving only thisappliance be provided.This washer is equipped with a power supply cordhaving a 3 prong ground plug.To minimize possible shock hazard, the cord mustbe plugged into a mating, 3 prong, ground-typeoutlet, grounded in accordance with local codesand ordinances. l f a mating outlet is not available,it is the personal responsibility and obligation ofthe customer to have the properly grounded out-let instal led by a quali f ied electr ician.lf codes permit and a separate ground wrre is used,it is recommended that a qualified electrician de-termine that the ground path is adequate.Do not ground to a gas pipe.Check with a qualilied electrician if you are notsure the washer is properly grounded.Do not have a fuse in the neutral or oround circuit.

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GROUNDING INSTRUCTIONS

For a grounded, cord-connected washer:This washer must be grounded. In the event of amalfunct ion or breakdown, grounding wi l l reducethe risk of electrical shock by providing a path ofleast resistance for electr ic current. This washeris equipped with a cord having an equipment-grounding conductor and a grounding plug. Theplug must be plugged into an appropriate out letthat is properly instal led and grounded in accor-dance with al l local codes and ordinances.

WARNING: lmproper connecl ion of the equip-ment-grounding conductor can result in a r isk ofelectr ic shock. Check with a qual i f ied electr ic ianor serviceman if you are in doubt as to whetherthe appl iance is properly grounded.

Do not modify the plug provided with the appl i -ance -if it will not fit the outlet, have a proper outlet in-stal led by a qual i f ied electr ic ian.

For a permanently connected washer:This washer must be connected to a groundedmetal, permanenl wir ing system, or an equipmentgrounding conductor must be run with the circui tconductors and connected to the equipment-grounding lerminalor lead on the appl iance.

INSTALLATIONINSTRUCTIONS

Remove Transport System

IMPORTANT: Position the washer so that the rearof the unit is within approximately 3 feet (90 cm)of the final location.

Excessive Weight Hazard

Use two or more people to move and in-stall washer.

Failure to do so can result in back or otherinjury.

1 - 3

There are 4 bolts in the rear panel of the washer thalsupport the suspension svstem durinq transportat ion.

Using a lz in. (13 mm) wrench, loosen each of thebolts.Once the bolt is loose, move it to the center of thehole and completely pul l out the bolt , including theplastic spacer covering the bolt and the cableattached to the bolt. The power cord will be at-tached to al l 4 bolts.

Connect the Inlet Hoses

Connect the inlet hoses to the water faucetsMake sure the washer drum is empty.1. Attach the hose with the red color indicator to the

hot water faucet. Screw on coupling by hand unti lit is seated on the washer.Attach the hose with the blue color indicator to thecold water faucet. Screw on coupling by hand un-t i l i t is seated on the washer.Using pl iers, t ighten the couplings with an addi-tional two-thirds turn.

NOTE: Do not overtighten. Damage to the couplingcan result.4. Turn on the water faucets and check for leaks.

NOTE: Replace inlet hoses after 5 years of use loreduce the risk of hose failure. Record hose in-stallation or replacement dates on the hoses forfuture reference.

Periodical ly inspect and replace hoses if bulges,kinks, cuts, wear, or leaks are found.

Secure the Drain Hose

1. Drape the power cord over the washer top.2. Secure the drain hose to the laundry tub leg or

standpipe with the beaded strap provided. (Seeil lustration.)

1 ; r . 1

lf the washer faucets and the drain standpipe arerecessed, put the hooked end of the drain hose inthe standpipe. Tightly wrap the beaded strap aroundthe water inlet hoses and the drain hose.

Do not force excess drain hose into the standpipe.

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3. Once al l4 bolts are removed, remove the powercord from each bolt holder, and discard bolts,plastic spacers, and cables.

4. Close the holes with the transport bolt hole plugs.

Route the Drain Hose

Proper routing of the drain hose protects your floorsf rom damage due to water leakage. Carefully read andfollow these instructions.

The drain hose is connected to your washer.

To prevent drain water from going back into thewasher:. Do not straighten the drain hose, and do not force

excess drain hose into standpipe. Hose should besecure, but loose enough to provide a gap for air.

. Do not lay excess hose on the bottom of the laun-dry tub.

Floor drainYou may need additional parts. (See Floor Drain under"Alternate Parts You May Need.")

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1 - 4

Level the WasherProperly level ing your washer prevents excessivenoise and vibrat ion.1. Check the levelness of the washer by placing a

level on the top edge of lhe washer, f i rst s ide-to-side, then f ront-to-back.

l f the washer is against a wall , move the washer outsl ightly before t ipping back. l f the washer is not level,first prop the front with a wood block (2" x a") and ad-just the leet as necessary; then prop the back andadjust feet as necessary. Repeat this step until washeris level.2. After the washer is level, use a 5/8 in. (17 mm)

open-end wrench to turn the nuts on the feet tightlyagainst the washer cabinet. All 4 feet must be tight-ened. l f the nuts are not t ight against the washercabinet, the washer may vibrate.

3. Sl ide the washer to i ts f inal location.4. Confirm the levelness of the washer.

Complete Instal lat ion

1. Check the electr ical requirements. Be sure thatyou have lhe correct electrical supply and therecommended grounding method. (See "Electri-

cal Requirements.")2. Check to be sure all parts are now installed. lf

there is an extra part, go back through the stepsto see which step was skipped.

3. Check to be sure you have al l of your tools.4. Dispose/recycle all packaging materials.5. Check to be sure the water faucets are on.6. Check for leaks around faucets and inlet hoses.7. Plug into a grounded 3 prong outlet.L Read "Washer Use."

To test and to clean your washer, measure 7z thenormal recommended amount of powdered or liquidHigh Eff iciency (HE)detergent or%lhe normalrecommended amount of regular powdered or liquiddetergent. Pour the detergent into the detergentdispenser. Select NORMAL/CASUAL, and thenselect START. Allow the washer to complete onewhole cycle.

i-

)gELECTRICAL SHOCK HAZARD

Plug into a grounded 3 prong outlet.

Do not remove ground plug.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions canresult in death or electrical shock.

1 - 5

I NSTALLATION I NSTRUGTIONSPedestal

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Remove the "HOT" and "COLD" fi l lhoses from the back of the washer.

Disconnect the drain hose from thewasher and drain any water in the hoseinto a bucket.

Pull the washer away from the wall so itcan be tipped on its back.

Protect the floor with a large piece ofcardboard cut from the pedestal carton.Lay the washer on its back so that thecardboard is under the entire lower backedge of the washer. (Fig. 1-2) Go to"lnstall ing the Pedestal".

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EXCESSIVE WEIGHT HAZARD

Use two or more people to move washerand dryer.

Failure to do so can result in back or otherinjury.

Before you start...lmportant: lf the washer is already installed,it must be uninstalled.

See installation instructions that came with thewasher for tools required.

Uninstall ing the Washer

1. Turn off the hot and cold water faucets.

Briefly start the wash cycle to releaseany pressure in the fi l l hoses.

Unplug the power supply cord.3 .

1 - 6

Fig. 1-2

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Installing the Pedestal

Open the pedestal drawer. Removethe envelope taped inside the drawer.This envelope contains four (4)#12x 5/8" (1.6 cm) hex head sheetmetal screws that will be used in Steps4 and 5.

Remove the Phil l ips head screw fromboth drawer sides and set the aside.(Fig. 1-3) Remove the drawer and set itaside. Push the slides back into thepedestal.

Fig. 1-3

lf the washer has feet instal led,remove them. DO NOT instal l the feetthat came with a new washer.

Part ial ly instal l the two (2) lower#12 x 5/8" (1 .6 cm) hex head sheetmetal screws leaving a space of about318" (2 cm) between the screw headand the bottom of the washer.(Fis. 1-4)

Move the pedestalagainst the washerbottom. Slide the pedestal's keyhole slotsover the lower two (2) partially installedscrews. (Fig. 1-5)

Fig. 1-5

Lift the pedestal toward the front of thewasher and install the two (2) remaining hexhead sheet metal screws. Do not tiqhtencompletely.

6. Tip the washer and pedestalassembly back to an upright posit ion.Remove protective cardboard.

7. Sl ide the washer close to i ts f inallocation.

Helpful Tip: to make sl iding the washer toits f inal location easier, spray the f loor behindthe washer with window cleaner.

l f the washer is st i l l in i ts packaging, fol lowthe instructions on the packaging and re-move it .

8. Follow the Instal lat ion lnstructions thatcame with the washer to f inishinstal l ing or reinstal l ing. ( i .e., hoses,vents, etc.)

9. Level the washer from side to sideand front to back.

Place a level on the top. Locate the114" (6.4 mm) hex nut on the top ofeach pedestal foot. Reach inside thepedestal and use a 114" (6.4 mm) hexhead ratchet or open-end wrench toadjust the feet up or down as needed tolevelthe washer. (Fig. 1-6)

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1 - 7

Fig. 1-6

10. When the washer is level, use a9/16" (14.3 mm) open-end wrench tosecurely tighten all four (4) feet locknutsagainst the pedestal. (Fig. 1-7)Thelocknuts must be tightened.

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11. Pull both drawer slides out and reas-semble the drawer to the drawer slideswith the two (2) Phil l ips head screws.(Fig. 1-8) Use of the two (2) dividers isoptional. Close the drawer.

Fig. t-7

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1 - 8

SEGTION 2THEORY OF OPERATION

INTRODUCTION

The HFand HEt Front-Loading Automatic Washers present a number of new features and operatingcharacteristics quite different from previous models. In addition to the introduction of front-loadingoperation, the HF and HEt contain a number of unique operating features designed to increaseclothes cleaning abil ity while offering very high water and energy conservation.

Water System

The HFandHFt water system consists of the hot and cold water inlet valves, a water temperaturesensor, a water f lowmeter and control and the dispenser distribution system along with a traditionalpressure switch.

Water Inlet Valves -

The hot and cold water inlet valves are located at the back of the washer. These valves receive a controlsignalfrom the Central Control Unit to manage the temperature of incoming water. The temperaturesare determined by the specific wash cycle selected and a temperature sensor located in the wash tub.To improve cleaning of heavily soiled clothing and to provide a sanitizing feature, the water tempera-ture can be increased through the use of a heating element located in the bottom of the tub, (HFt modelon ly ) .

Flowmeter

Water flow, or the quantity of water introduced throughoutany cycle is monitored by a flowmeter and Central ControlUnit. When the flowmeter registers a maximum of 10.5 gal.(40 L), and the Central Control Unit has not detected thepressure switch trip, the water valves wil l be shut off and anerror code wil l show in the digital display.

Dispenser Distribution System

All wash and rinse water is introduced into the wash tub through a Dispenser Distribution System lo-cated in the top left corner of the washer. The system consists of a motor that turns a cam gear. The camfollower wil ldivert the incoming water to one or more ol the follow water inlet modes:

. Detergent Dispensing

. Bleach Dispensing

. Fabric Softener Dispensing

. Rinse Dispensing (no additives)

Gam Follower-->'a

Fig.2-2

DispenserMotor

Fig.2-1

2 - 1

The dispenser drawer has four separate compartments foradding laundry products to the wash load. These compart-ments are:

1. Prewash Detergent Compartment2. Main Wash Detergent Compartment3. Bleach Compartment4. Fabric Softener Compartment

Laundry products are diluted and dispensed automaticallyat the proper time during the wash cycle.

The separator between the Prewash and Main Wash Deter-gent Compartments can be moved to accommodate eitherliquid or powdered detergents. (Fig.2-a)

The drawer release lever (shown here is the normal posi-tion) can be installed in alternate position (A) to accommo-date stacking a matching dryer on top of the washer. (Fig. 2-4)

Refer to Use and Care Guide for the Front-Loading Auto-matic washer (PN 4619 7020 3971) for proper use of laun-dry products.

There are two routes for the water to enter the wash tub.Most of the water flows through the dispenser assembly. Asmall portion of the water flow around the di-pensers and is used to wash the door window.

1. Main Inlet Tube (Fig.2-5, A)2. Window Washer Inlet Tube (Fig. 2-5, B)

Air Vent System

As a safety feature, the washer is designed to allow freshair to circulate through the tub. An inlet vent at the front ofthe washer console brings air into the tub through thedispenser assembly. (Fig. 2-6A) The air is vented out theback of the washer. (Fig. 2-68)

AirVent

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2 - 2

Fig.2-68

Pressure Switch

The pressure switch is located in the top right rear corner ofthe washer (Fig 2-7) This switch senses water level in thewash tub. The control signal from the pressure switch issent to the Central Control Unit and is used to determine theamount of water introduced into the wash tub durino the washcyc le.

The pressure switch also senses the suds level in the washtub. l f excessive sudsing occurs, the washer starts an auto-matic suds routine. The display will show the word SUDS. Theautomatic suds routine adds additional rinse and drain opera-t ions unti l the suds level is reduced.

Customer Interface and Cycle Selection

Status Indicators

Fig.2-B

PressureSwitch

Display

DelayStart

Soil Level(Change

Cycle Time)

PauseCancel

Delay Start - To start the washer at a later time,press the DELAY button until the desired delaystart t ime (in hours) shows in the Display, thenselect START. The countdown to the start timewill show in the display.

Soil Level- Pressing this button wil lchange thelength of the wash cycle. Heavy will add time to anormal wash cycle, l ight wil l shorten a normalwash cycle.

Pause/Cancel - Pressing this button will allowchanging any option or changing a wash cycleafter the wash cycle has begun. Press thePAUSE/CANCEL button, select the desired Op-tion, press and hold the START button for one (1)second. To cancel a cycle and select a new one,press the PAUSE/CANCEL button, select the newcycle, select the desired options, press and holdthe START button for one (1) second.

Extra GycleSelection

Wash CycleSelector

Status Indicators - These l ights show whichportion of the cycle the washer is operating. Theyalso indicate when addit ional i tems can be addedto the wash cycle and when the controls arelocked.

Extra Cycle Selection - The Rinse/Spin selec-tion operates a rinse and spin cycle only. Thiscycle combines fast speed tumbling and extra highspeed spin. The spin speed can be reduced byselecting a speed from the SPIN SPEED modi-fier.

Wash Cycle Selector - Choose a Wash Cycleby selecting the button next to the desired cycle.Each cycle is designed for different types of fab-ric and soil levels. (See Table 2-1, Page 2-4)

Display - The display provides such informationas time remaining for selected wash cycle anderror codes.

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2 - 3

Option SelectionD = Default, X = Available, - = Not Available

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SPIN PROFILES

Spin Cycle LS1

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Section Six

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6 - 1

+T[",1 ffi"SMANUAL DOOR LATCH

To Manually unlock the door lock system:

1. Unplug the power cord from the outlet.2. Remove the lower toe panel.3. Reach up along the inside of the front panel and locate the bottom of the door latch assembly.4. Located on the bottom of the door latch assembly is a tear-drop shaped tab.5. Gently pull the tab down about /q" or unli l a cl ick is heard.6. The door may now be opened.

7 - 1

Er-TMTNATE

AcctDENTs

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