a dog in the fight€¦ · the fight to help turn around the commercial fishing industry, ......

Entrepreneurial Spirit: Disaster Specialists/ Scene & Heard: Enterprising Women / Last Word: Jacqueline Collins

DECEMBER 2015

A DOG IN THE FIGHTTo help turn around the commercial fishing industry, Chatham fisherman Doug Feeney has been working to turn dogfish into a viable replacement for dwindling cod.

PHOTO BY JULIA CUMES

E D U C A T E

·I

NF

OR

M·

COMMUNIC

AT

E·

RE

AC

H

·

YourBusiness

Get LeadsGet Shared

Get Found

Placing an ad in our magazine is only the beginning of a constantly evolving marketing strategy that uses every available resource to repurpose your content and place your brand in front of the people that matter most... your customers.

Call us to learn how you can make Content Marketing work for your business.You can’t get this program from anyone but us.

capeplymouthbusiness.com (508) 385-3811

HOW WOULD YOU LIKE TO CREATE AND DISTRIBUTEVALUABLE CONTENT TO ATTRACT, ACQUIRE AND ENGAGE

YOUR TARGET AUDIENCE?Use your specialized knowledge to market your business.

National perspective. Local insight.

OneCape™ Health NewsA News Service of Cape Cod Healthcare

* We will not share, sell, rent, swap or authorize any third party to use your email address for commercial purposes. It will be used only to provide you with health education and information.

OneCape™ Health Newswww.onecapehealthnews.com

OneCape Health News is the Cape’s go-to source for timely, informative and credible health news. Our team of experienced journalists brings you the latest news, written in a style you can understand, with expert advice and commentary from local doctors and other providers.

Learn more about:

Apple Watch saved Centerville teen’s life

Open heart surgery — without ‘open’ or ‘surgery’

Good old soap and water still best for hand washing

Aspirin can reduce the risk of colorectal cancer

Good posture: More health benefits than you might think

New relief for migraines may raise some eyebrows

Detecting lung cancer before symptoms with CT scan

Go to www.onecapehealthnews.com and read all about it. Then register using only your email address* for a free weekly update.

4 Cape & Plymouth Business | December 2015 | capeplymouthbusiness.com

[32] COVERSTORY

Adoginthefight Chatham fisherman Doug

Feeney’s effort to make dogfish a viable alternative to dwindling cod

[6] By the numbers A look at the travel economy in

Massachusetts

[7] Business Etiquette What your handshake says

about you

[8] Tidbits

[10] Business Calendar

[12] News & Moves

[18] Real Estate Update

[20] Chamber News

[22] New Businesses

[23] Beacon Hill News

[25] Spotlight on Giving Pilgrim Monument and

Provincetown Museum

[26] Economic Development

[28] Feature Story Entrepreneurial Spirit: Disaster

Specialists

[30] Scene & Heard Enterprising Women Awards

[38] BUSINESSTOOLBOX

[38] Team of Experts

[39] Management The best exit plan ever

[40] Building Services Elevators – past, present and

future

[42] Automotive Services Seven signs you’ll get the right

repair

[44] Tax Planning Top tax tips for year-end plan-

ning

[45] Law at Work Guidelines for year-end bonus-

es; increases in minimum wage

[46] Last Word Jacqueline Collins, Principal,

Partnering for Performance

CONNECTING BUSINESS THROUGHOUT CAPE COD, THE ISLANDS, PLYMOUTH AND THE SOUTH SHORE

INSIDETHISISSUE

July D. Goguen

Cape Abilities’ Holidays At The Farm event is underway

Cape Abilities, a nonprofit organization that serves individuals with dis-

abilities across Cape Cod, announces the start of its annual Holidays At The Farm event, going on

now through December 23 at its newly expanded Cape Abilities Farm Store on Route 6A in Dennis.

Nearly 1,000 fresh Christmas trees, hundreds of handmade wreaths and one-of-a-kind holiday

stocking-stuffers, swag and centerpieces are available. And new this year: pre-lit artificial trees

and glitter poinsettias. Proceeds from all sales benefit Cape Abilities. Cape Abilities will host Open

Houses on December 5, featuring live music from Cape Cod musician Monica Rizzio, and again on

December 13 during the Dennis Village Stroll.

BIZNOTE

DESIGNI N S P I R E D B Y

MARKET-READY HOMES AVAILABLE!

A vibrant community is rapidly rising at Redbrook in Plymouth, and you can be a part of it.

Built by: A.D. Makepeace Company and

Sales and Marketing by:

Call Now to find out more:

5 0 8 . 2 2 4 . 2 6 0 0 | R E D B R O O K P LY M O U T H . C O M

• Miles of walking & nature trails

• Convenient to Boston, the Cape, and the whole South Shore

• Ponds & rivers for kayaking, fishing & swimming

• Brand new YMCA now open!

• Makepeace Farms Store now open

• Community garden dog park & play area for kids

• Village Green, cranberry bogs & acres of woodlands

• Festivals & fun events for the whole family

capeplymouthbusiness.com | December 2015 | Cape & Plymouth Business 5

KEEP GENERATING

IDEAS.

There is no need to stop generating revenue,

even when the power goes out.

2 4 / 7 E M E R G E N C Y

2696A Cranberry HwyWareham, MA 02571

(508) 295-7336www.ssgen.com

ssgthirdjune15.indd 1 5/15/15 10:59 AM

TOOURREADERS

Fishing for solutions

Since its early days hundreds of year

ago, fishing has been an integral part

of life in Southeastern Massachusetts.

It brought people to settle here, gave

them ways to earn a living, and contrib-

uted to the special charm of the region.

A then-plentiful resource even led to

the naming of Cape Cod.

However, in recent years, that name-

sake cod has not been the bounty it

once was. Declining stock, increasing

regulations and other market pressures

made commercial fishing an industry

in peril.

Many fisherman and organizations

have been working to solve the crisis,

by changing fishing methods, working

more closely with scientists and regula-

tors, and more.

One local fisherman, Doug Feeney,

believes that dogfish (often called

Cape Shark) may be the solution to

the industry’s challenges. It is an abun-

dant, sustainable resource, a predator

that threatens other stocks, and, of

course, a tasty product. The key now is

to entice the market to adopt dogfish,

thus bringing prices to a more reason-

able, liveable level. With the help of

the Cape Cod Commercial Fisherman’s

Alliance, Feeney is working tirelessly to

do just that.

PUBLISHER/CEORobert J. Viamari n [email protected]

CO-PUBLISHERErnie Johnson n [email protected]

EDITORJoy Jordan n [email protected]

DIRECTOR OF CONTENT MARKETING SALESLaurel Hartman n [email protected]

OPERATIONS MANAGERAimee Whittemore n [email protected]

DESIGN/PRODUCTIONCarolyn Neuman n [email protected]

CONTRIBUTING WRITERSKathryn EidentHelen GravesDeb Stetson

SPECIAL WRITERS Conor M. FlanaganMatt KingBrad McClayBeth O'Neal, Esq.Warren Rutherford

PHOTOGRAPHY EDITORJulia Cumes

CAPE BUSINESS PUBLISHING GROUP

923 Route 6A – Unit DYarmouth Port, MA 02675(508) 385-3811(508) 744-7627 faxwww.capeplymouthbusiness.comnews@[email protected]

PRINTING/DISTRIBUTION

capebusiness.com n [email protected]

Cape & Plymouth Business is published twelve times a year.

$5 per issue n $60 annual subscription

To order a subscription go to www.capeplymouthbusi-ness.com or mail a check to the Cape Business Publishing Group offices.

Reprint requests should be made out to: Reprints/Cape & Plymouth Business and mailed to the Cape Business Publishing Group offices.

A discount rate and support materials are available to schools and colleges that use Cape & Plymouth Business in the classroom. Businesses that wish to send copies to their clients should contact us for special arrangements.

A discount advertising rate is available to nonprofit orga-nizations that hold a 501c3 tax-deductible classification.

Reproduction in whole or in part is prohibited without the written consent of the publisher. Although every attempt has been made to ensure accuracy of the content of this magazine and advertisements, Cape Business Publishing Group LLC cannot assume responsibility for any errors or omissions including placement of advertisements.

JOY JORDAN, [email protected]


BYTHENUMBERS

A look at the travel economy in MassachusettsThe economic impact of tourism is profoundly important for our region, and other regions in

Massachusetts. The travel industry is highly disaggregated, and is actually composed of a number of industries providing services and goods to tourists as well as residents and business unrelated to travel. As such, this group of industries has an even broader effect on the regional economy.

The below statistics come from “The Economic Impact of Travel on Massachusetts Counties 2013,” a study prepared for the Massachusetts Office of Travel and Tourism by the Research Department of the U.S. Travel Association in September 2014. These numbers refer to 2013 statistics for Massachusetts. To view this report and others in full, visit www.massvacation.com/travel-trade/stats-facts/stats-reports-2/.

© 123RTF.COM/VECTORPRO

$29.3 billion the total domestic and internationaltravel output in Massachusetts in 2013

208,500jobs supported for the travel industry by domestic and international travel

$7.5 billionearnings of employees supported directly and indirectly by travel

$18.5 billiondirect spending by domestic and international travelers visiting Massachusetts

$3.9 billionpayroll income generated by direct traveler spending in the state

129,400jobs generated by travel expenditures

$142,843the average amount spent by travelers to generate one job in 2013

$2.7 billiontax revenue generated for local, state and federal governments by traveler spending


What your handshake says about you

By Judith Bowman

There’s nothing more common than the hand-shake. It’s the universal form of greeting and a great way to make a strong first impression.

As for its origin, think kings and castles. Whenever two knights would approach each other on horseback, they would hold up their unarmed right hand as a gesture of peace and thus evolved the art of handshaking as we know it today.

How someone shakes hands speaks volumes. Here are some common handshakes and their conventional significance:

Fingertip HolderPrefers to keep others at a distance.

Bone-CrusherBetrays anxiety.

Political Handshake(Hand over forearm) – not considered the most professional handshake; used with those you know well.

Sympathy Shake“I am sorry for your loss.”

On-and-On“Help! ... where do I go from here?”

Dominant(Ladies – do not enable this handshake!) Swings their right hand upright to the vertical position and with a gentle, yet firm squeeze, makes good eye contact to be “well met.”

Clammy Hand – the “kiss of death!” that betrays anxiety.

Here is some advice on how to correctly shake hands:

Shake hands like you mean it, like you want to be positively remembered.

Connect “V” to “V” (thumb and index fin-gers) of our right hand with the “V” of the other person’s right hand. Pump one to two times; make eye contact.

The No. 1 rule regarding shaking hands: Whenever you shake hands, always stand as a sign of respect.

In different parts of the world, there are dif-

ferent types of handshakes. It is appropriate and gracious to greet others in the form of cultural greeting to which they are accustomed.

Don’t shake hands with sunglasses or gloves on. You want nothing to interfere with forging the relationship. A disabled individual will usu-ally offer you their left hand in reverse.

As for eye contact, consider looking at the other person for one to two extra seconds (not 8 or 10!) as you shake hands. President Clinton is renowned for this and in so doing, makes others feel acknowledged and special.

Be at the ready for whatever type of hand-shake is offered. Keep a sparkle in your eye and make those you meet feel acknowledged and you will be remembered and stand apart in all positive ways.

No one is ever too old or too young to start shaking hands, and fabulous professionals should lead by example.

Judith Bowman is an author, speaker, business protocol coach and president and founder of Judith Bowman Enterprises. Her books include Don’t Take the Last Donut and How to Stand Apart @ Work. She can be reached at [email protected].

BUSINESSETIQUETTE

© 123RTF.COM/FILE404


Mistakes for businesses to avoid when dealing with a disaster It may be a mistake to believe your insurance policy will cover all of your busi-ness continuity needs in the event of a major disaster. Another big error: not having a basic emergency plan that will keep your clients and employees safe

when a crisis occurs.

Businesses everywhere are now operating on limited resources. Yet the survival of your company rests − particularly when faced with a disaster — on whether you have a solid plan in place that will enable you to protect your assets, and allow your organization to rebound quickly.

The U.S. Small Business Administration has partnered with Agility Recovery to offer business continuity strategies through the PrepareMyBusiness website. Visit preparemybusiness.org for disaster prepared-ness checklists. The SBA also provides disaster recovery assistance in the form of low-interest loans to homeowners, renters, private nonprofits and businesses of all sizes. To learn more, visit sba.gov/disaster.SOURCE: U.S. SMALL BUSINESS ADMINISTRATION, SBA.GOV

Around the RegionTown of ChathamSOURCE: U.S. CENSUS BUREAU 2010 DEMOGRAPHIC PROFILE DATA, 2009-2013 AMERICAN COMMUNITY SURVEY

Form of Government: Open town meeting

Incorporated in: 1712

Demographics:Total Population: ........................................ 6,125Female ................................................ (%) 52.7Male .............................................................47.3White ............................................................96.1Black ...............................................................1.4American Indian and Alaska Native ................0.3Asian ..............................................................0.6Persons reporting two or more races ..............1.0Hispanic or Latino ...........................................1.8

Housing units: ........................................... 7,343Family households: .................................... 1,776Average household size: ...............................1.95Average family size: ......................................2.5Mean travel time to work: ............24.7 minutesMedian household income: ....................$64,936Per capita income: ...............................$45,078

Median Earnings:Male FT year-round workers: ................$44,665Female FT year-round workers: ............$49,688

Educational Attainment (age 25+):High school graduate: ........................... (%) 19.3Bachelor’s degree: ......................................29.0Some college, no degree: ..............................20.2Associate degree: ........................................... 9.3Graduate or professional degree: ..................... 19.3

Disrupt: Think the Unthinkable to Spark Transformation in Your BusinessBy Luke Williams

Luke Williams is an international bestselling author and a leading voice

in innovation leadership. Williams is the inventor of over 30 U.S. patents,

a fellow at frog design, and holds a faculty appointment at NYU. Williams’

philosophy is outside of the box: in an ever-changing business world, the

only way to win the game is to transform it entirely. The logic is that,

the more unexpected your idea is, the fewer your competitors and the

greater your chances of success.

Williams provides a five-step program for developing and executing disruptive business ventures. This

includes generating a disruptive hypothesis, defining the market opportunity, creating multiple disruptive

ideas, molding them into actionable solutions, and persuading the right people to adopt or invest in your

disruptive solution. The methodology can be applied to all manner of entrepreneurs, managers, strategists

and more, in a wide range of industries. Disrupt offers a systematic approach to disrupting the status quo

and redefining your company’s future.

TIDBITS

SMALL BUSINESS TIP OF THE MONTH

Organizations increasingly turning to mobile technologyNo matter the number of employees a company has, organiza-tions are realizing that having accurate employee attendance information is crucial to the success of their businesses. With an increasing number of people working at home, on the road and in

the field, it is more important than ever to ensure that employees’ time is properly recorded and managed.

For most businesses, labor cost is one of the largest uncontrolled expenses. Many organizations still rely on manual, semi-automated or disparate systems for their workforce management solutions. The key is to have real-time accessibility to their employees’ performance and costs, so managers can have up-to-the minute data and can take decisive action in optimizing labor utilization.

With access to web-based and mobile time and attendance solutions, companies of any size can afford and utilize tools that help monitor and manage their employees’ performance. Most electronic time and attendance systems directly communicate with payroll systems, negating the need for dual entry and eliminating input error. The resulting efficiency and accuracy of this process often pays for the cost of implementing such systems.SOURCE: COMPLETE PAYROLL SOLUTIONS, COMPLETEPAYROLLSOLUTIONS.COM

HUMAN RESOURCESTIP OF THE MONTH


Reducing credit card processing feesThe holidays are here and your credit card volume

is hopefully rising. Unfortunately, your credit card

fees may be rising too. To keep those processing

fees as low as possible, here are a few simple things

you can do.

Swipe or dip all cards – Rates set by card brands

such as MasterCard, Visa, American Express and

Discover are less for swiped or dipped transactions

and higher for hand-keyed transactions.

Enter street number and ZIP code if you hand-key

– If you have to hand-key a transaction, make sure

you enter the street number and ZIP code as part of

the transaction. Not only will your rate be less than if

you don’t, but you will also receive valuable informa-

tion about the shipping address and billing address

of the cardholder.

Batch terminal daily – If you are not already set up

for automatic batching, then be sure to batch out

daily. Rates for timely settlement of your transac-

tions are lower and receiving your funds faster could

be invaluable during the holiday season.

Review your return policy – If you have a spe-

cific refund policy, be sure this is properly disclosed

prior to the sale, thereby reducing chargebacks and

related fees. In addition, if a purchase was made with

a credit card, be sure to process any refunds back to

the same card.

Compare signatures from the card to the signed

receipt – Take a moment to compare the signature

on the receipt to the one on the back of the credit

card. If they look completely different, ask for anoth-

er form of ID. Being careful at the time of the sale

can prevent chargebacks and problems in the future.

Online purchases — Be leery of any unusual online

purchases where the billing address is different from

the shipping address. Verify with the card holder that

they actually made the purchase.

SOURCE: JOE FORGIONE, TRANSACTION RESOURCES INC., TRANSACTION-

RESOURCES.COM

kafgroup.comCPAs | Business Consultants

Braintree | Woburn | 781-356-2000

Building outstanding

relationships while

providing technical

excellence and expertise.

Accounting & Auditing

Tax Compliance & Consulting

Business Advisory

Business Valuations

Financial Services

Crisis Management

Human Resource Consulting

HOW WE CAN HELP

LOYALTY MARKETING TIP OF THE MONTH


At The Executive Suite, we use a thorough and detailed process to match executives to the perfect corporate and cultural fit. It’s all designed to make sure even the smallest detail is never overlooked.

Call Warren Rutherford to discuss your executive level and other recruitment needs.

508.778.7700 | TheExecutiveSuite.com | 129 Airport Road, Hyannis, MA 02601

It’s one thing to look FOR the perfect candidate

for your business.

It’s another thing to look INTO the perfect

candidate for your business.

December 2015 Events

12/3 Grow Smart Workshop – Provincetown

• The Community Development Partnership is offering a workshop series for small business owners interested in growing, improving or refreshing their business.

• 8:30 to 11:30 a.m. at Provincetown Town Hallcapecdp.org

12/4 CCTC First Friday Breakfast: Drones on Cape Cod

• Avwatch of Plymouth will discuss the pro-gram to develop safe standards for integrating drones into U.S. airspace.

• 7:30 to 9:30 a.m. at Hyannis Golf Clubcctechcouncil.org

12/4 Morning Mixer at Mirbeau Inn & Spa

• Get a jump start on your day at a program where you are the program. Share information about your products and services and make the connections to take your business to the next level.

• 8:30 to 10 a.m. at The Mirbeau Inn & Spa at the Pinehills in Plymouth

plymouthchamber.com

12/6 HyannisJollyJauntbenefitting Special Olympics Massachusetts

• Special Olympics Massachusetts invites you to this holiday-themed 5k and run on behalf of a Special Olympics athlete.

• 9 to 11 a.m. at the Resort and Conference Center at Hyannis

hyannisjollyjaunt.kintera.org

12/8 BSU Cape Cod December Open House

• Join Bridgewater State University Cape Cod and learn more about its undergraduate and gradu-ate programs.

• 6 to 7 p.m. at 1175 Route 28, South Yarmouthbridgew.edu

12/9 Succession Planning: What will happen to your business without you?

• This panel discussion will review common busi-ness owner objectives when leaving their busi-ness.

• 12 to 1:30 p.m. at the South Shore Chamber of Commerce, 1050 Hingham Street, Rockland

southshorechamber.org

BUSINESSCALENDAR

www.riskadvice.com · (800)800–8990 · Falmouth · Bourne

Reduce Risk with a comprehensive Risk Analysis.Protect Assets by reducing the possibility of a claim occurring

with Risk Mitigation, a vital tool that identi� es potential problems.Plan for the Future with personalized agent services

to advise you of the insurance protection best for your Commercial Lines, Personal Lines, Group Bene� ts, Life & Health Coverage.

Let us work with you to create your Risk Reduction Plan- Contact us today!

MMdec15.indd 1 11/24/15 8:33 AM


(508) 394-5644 · ryanfamily.comCompany Parties & Celebrations . Team Building Occasions

Buzzards Bay · yarmouth · Falmouth · hyannis · CaPE Cod mall · raynham · millis · oak BluFFs · nEwPort

Have you seen us lately?

We’re not just for kids anymore!

RFAAug15.indd 1 7/15/15 10:02 AM

12/10 Hingham Business Council featuring State Rep. Jamie Murphy

• Stop by for a cup of coffee and hear from State Representative Jamie Murphy.

• 7:45 to 9 a.m. at Linden Ponds, 411 Whiting Street, Hingham


12/10 Business After Hours Holiday Party

• Come celebrate the season and join the Plymouth Chamber for a memorable night of conversation and holiday fun.

• 5:30 to 7 p.m. at AD Makepeace, 237 Wareham Road, Plymouth

plymouthchamber.com

12/10 SSYP Holiday Party

• Join the South Shore Young Professionals for their 8th Annual Holiday Party and Toy Drive.

• 6 to 10 p.m. at Laura’s Center for the Arts, 97 Mill Street, Hanover


12/11 Braintree Chamber Coffee Meeting

• Meet newly appointed Braintree School Superintendent Dr. Frank Hackett to hear about his plans for Braintree schools. Also featur-ing South Shore Bank President & CEO Jim Dunphy, who will be speaking about the bank and answering questions.

• 7:45 to 9 a.m. at South Shore Bank, 501 John Mahar Highway, Braintree


12/15 Coffee Connections

• The December Coffee Connections meeting is hosted by Work Station in Cohassett. Founder Joy Schiffman will provide a tour of this newly expanded, innovative way to do business on the South Shore.

• 7:30 to 8:30 a.m. at Work Station in Cohassetsouthshorechamber.org

12/16 Chip Card, Digital Wallets & More

• Attendees of this educational seminar will learn about the latest payment trends, how to decrease processing costs, and how to secure your point of sale environment.

• 10 a.m. at the Plymouth Area Chamber of Commerce, 134 Court Street, Plymouth

plymouthchamber.com

To submit calendar items, post at capeplymouthbusiness.com or send to [email protected]

We’re at all the best functions, but you will never know it.

A properly maintained septic system is always welcome. We’ll make sure you never know it’s there.

SPECIALIZING IN THE MAINTENANCE OF: Residential and Commercial SystemsInnovative/Alternative SystemsOn-Site Wastewater Treatment Systems

STEPHEN B. NELSONRegistered SanitarianCerti� ed Treatment Operator781/878.3849www.ClearwaterRecovery.com

cwrmay15.indd 1 5/15/15 10:36 AM


Kevin Howard promoted and Sharon Flaherty joins The Cape Cod Five Cents Savings Bank

The Cape Cod Five Cents Savings Bank has announced that Kevin M. Howard has been promoted to Senior Vice President, Chief Marketing and Community Engagement Officer, and Sharon Flaherty has joined Cape Cod Five as Marketing Communications Officer. Howard joined Cape Cod Five in February 2015, bringing a breadth of busi-ness and marketing experience. He has spent over three decades in executive positions in the hospitality and real estate management and development industries in Massachusetts and the region. Flaherty joins Cape Cod Five with decades of marketing and communica-tions experience. Most recently, she served as Assistant Vice President, Marketing at a credit union north of Boston, responsible for tradi-tional and digital marketing and communica-tions.

The Boston Globe names HarborOne Bank a Top Place to Work for 2015

HarborOne Bank has been named one of the Top Places to Work in Massachusetts in the eighth annual employee-based survey project from The Boston Globe. The Top Places to Work 2015 issue was published online and in The Boston Globe Magazine in November. Top Places to Work recognizes the most admired workplaces in the state voted on by the people who know them the best − the employees. The survey measures employee opinions about their company’s direction, execution, connec-tion, management, work, pay and benefits, and engagement.

EPOCH Assisted Living at BrewsterPlaceearnsdeficiency-free status

EPOCH Assisted Living at Brewster Place earned deficiency-free status after its semi-annual inspection by the Executive Office of Elder Affairs. The department conducts unan-

nounced, semi-annual surveys of all assist-ed living communities in Massachusetts to assess compliance with state standards of care. Surveyors evaluated EPOCH’s compliance with standards including quality of life, safety, cleanliness, food services, administration effec-tiveness, nursing care, protection of resident rights, activity programs and other measures. The community met regulatory requirements in every category.

Tarja L. McGrail, P.E., joins Coastal Engineering Company

Coastal Engineering Company CEO John Bologna has announced that Tarja McGrail, P.E., has joined the existing company share-holder group. McGrail is a Senior Civil Engineer with more than 13 years of experience (including

nine years with Coastal Engineering Company) in civil and environmental engineering of com-mercial, municipal, and residential projects. She has extensive experience in the design and preparation of site plans for sanitary sew-age conveyance systems; Title 5 and advanced treatment sewage disposal systems; stormwater management systems utilizing best management practices and LID techniques; roadway and parking facilities; water systems; utilities; and subdivisions.

Keystone Place at Buzzards Bay welcomes Dawn Cobb as Memory Care Director

Keystone Place at Buzzards Bay assisted liv-ing and memory care community announc-es the hiring of a Director for its memory care program. Dawn Cobb brings 13 years of professional experience in management, pro-gram development and team leadership. Cobb previously worked as a Program Director at Hopkinton Senior Living Residences. She is a Massachusetts Certified Emergency Medical Technician, a Certified Dementia Practitioner, and an Arthritis Foundation Exercise Program Instructor.

Sacred Heart School names Laura Parry as International Student Program Coordinator

Sacred Heart School, a private, Catholic, co-educational school for students in preschool through grade 12, has announced that Laura Parry of Marshfield has joined the faculty as International Student Program Coordinator.

In her role as International Student Program Coordinator, Parry oversees Sacred Heart’s International Student Program, providing aca-demic support to the international students and serving as a liaison between the school and host families as well as partner agencies.

Orleans Chamber of Commerce recognizes local business and individuals

Guapo’s was honored as the Orleans Chamber’s Business of the Year

The Orleans Chamber of Commerce recently held its 26th Annual Meeting and Dinner at the Jailhouse Tavern. Highlights of the evening included the recognition of several businesses and individuals for excellence and outstanding achievement. Presided over by Board Chair, Erik Oliver of Wash Safe Industries, the meet-ing included the election of the following Officers: Chair of the Board – Erik Oliver, Wash Safe Industries; Chair Elect – Sassy Richardson, The Farm; Immediate Past Chair – Josh Wile, Agway of Cape Cod; Treasurer – Terri Souza, The Cape Cod Five Cents Savings Bank; Secretary – Paula Dadmun, Law Offices of Bruce A. Bierhens; and Director at Large – Stephen Polowczyk, Rockland Trust. Selected from a number of nominations for each catego-ry, the Chamber gave awards to the following individuals and businesses:

Community Service Award: The Owners and Staff of Nauset Marine. The Community Service Award recognizes members of the Chamber who have demonstrated exemplary service to the community, particularly which is performed outside of the normal realm of their business.

Town Pride Award: Lieutenant Kevin Higgins, Orleans Police Department. The Town Pride Award is a new award recogniz-ing a municipal employee who goes above and beyond their duties to help promote business and foster community relations.

Spirit of Orleans Award: The Wile Family and the staff of Agway of Cape Cod. The Spirit of Orleans Award is a new award recognizing a business that actively participates and gives to

NEWS&MOVES

Kevin Howard Sharon Flaherty

Tarja L. McGrail


community programs. 2015 Business of the Year Award: Guapo’s

Tortilla Shack. The Business of the Year Award recognizes a business that demonstrates a strong commitment to the Orleans Chamber of Commerce and its Mission Statement. Nominated businesses must be a current mem-ber in good standing of the OCC for a mini-mum of three years.

PASS CEO Rachel Tristano receives designation from National Association of Realtors

Rachel Tristano, Chief Executive Officer of the Plymouth and South Shore Association of Realtors, is being honored by the National Association of Realtors for achieving the Realtor association Certified Executive des-

ignation, which recognizes exceptional efforts made by a Realtor association executive. Prior to becoming a candidate for the RCE designation, applicants must document their association management and academic experiences. Once they have completed this first step, eligible can-didates must successfully complete a multiple choice exam, which is based on a comprehen-sive understanding of association operations and management practices. Candidates must dem-onstrate knowledge of areas critical to Realtor association management, including association law, governance and issues related to member services. To retain the designation, RCEs must be recertified every four years.

Mirbeau Inn & Spa at The Pinehills receives AAA Four Diamond Rating

Mirbeau Inn & Spa at The Pinehills in Plymouth has received the esteemed AAA Four Diamond Rating. This is a first-time honor for the property, having opened in July 2014. In order for hotels and resorts to be consid-ered for a Diamond rating, they must show commitment to providing every guest with a personalized experience in comfortable, high-quality surroundings, according to AAA’s rigor-ous standards. These properties also showcase an extensive array of amenities and guest services. Mirbeau Inn & Spa at The Pinehills is part of a select group of establishments within North America. Currently, just 1,544 hotels and 689 restaurants hold the AAA Four Diamond Rating.

July D. Goguen

Children's Cove Rounds Up with Rite Aid

Children's Cove and Rite Aid have continued to partner and there is a

unique opportunity to help Children’s Cove receive a $20,000 grant to help the one in four girls and

one in six boys who are sexually assaulted. Children's Cove continues to strengthen its partnership

with Rite Aid and is now an official KidCents charity. KidCents is a program created by The Rite Aid

Foundation that allows Rite Aid customers to round up their purchases to the nearest dollar and

donate their change to help support charities like Children's Cove. This expanded partnership has

Children's Cove poised to receive a $20,000 grant the organization can help them designate 300

new participants in the rounding up program. To enroll in the KidCents program and round-up to

help Children's Cove, visit kidcents.com.

BIZNOTE

Rachel Tristano


Cape Cod Chronicle celebrates 50th anniversary

Fifty years ago, a group of Chatham business owners decided to start their own newspaper, both as way to advertise locally and provide the community with an outlet for local news and information. Cape media watchers gave the paper little chance of survival. On Dec. 3, that paper – The Cape Cod Chronicle – celebrates its half-century anniversary. It remains, as it was when it was founded as the Chatham Shopper News in 1965, an independent, family-owned business, one of only two independently owned newspapers on Cape Cod. To mark the occa-sion, the paper is publishing a special section devoted to its 50th anniversary. The 40-page supplement, packed with vintage photographs and remembrances from long-time Chronicle staffers and others, will be published as part of the paper's Dec. 3 edition.

WCOD adds a familiar voice to the morning show

Radio station 106 WCOD has announced that local radio personality Stephanie Viva has joined the station's morning show, start-ing November 23. Viva will join longtime host Dan Mahoney each weekday morning from 6 to 10 a.m. for the re-launch of the longest running radio show on Cape Cod − the “Dan and Stephanie Morning Show.” Dan and Stephanie were ranked first in Nielsen ratings across all demographics before Viva’s departure in 2014. They won a Merit award from the Massachusetts Broadcasters Association in 2012 for On-Air Personality, were voted Cape Cod Magazine’s Best Radio Personalities of 2014 & 2015 and best radio station on Cape Cod’s A-list in 2014.

Acella Construction to build South Shore YMCA Camp Hayward Dining Hall

Acella Construction Corporation has announced that it has been selected as the Construction Manager for a new Dining Hall for the South Shore YMCA Camp Hayward for Girls. Through a partnership with the SSYMCA

July D. Goguen

Southcoast Health recognizes four local volunteers with annual award

Southcoast Health announced its 2015 Volunteers of the Year at the Volunteer Recognition Luncheon at White’s of Westport on October 20. The four individuals honored were New Bedford’s Norma Pinto, Fall River’s Loretta Silvia, Sagamore’s Diane Cremonini and Acushnet’s Joan Cote. Pinto, a volunteer at the Gift Shop at the Center for Cancer Care in Fairhaven, has been managing the shop since it opened in June. Silvia has been a volunteer with the endoscopy team at Charlton Memorial Hospital since 2012. Cremonini, a Patient Care Representative for the past 12 years, worked as a nurse at Tobey Hospital for 23 years before retiring. Cote, a veteran volunteer of more than 30 years for Southcoast VNA, brings a high degree of compassion and a special wisdom to her work.

BIZNOTE

Holiday Budget PrepIn �ree Easy Steps

1. Download the App2. Log in3. Track Your Spending

Track your spending this holiday season with our Mobile Banking App no matter where you are. Check your account balances, make transfers, pay bills and more!

Get the App Today!

Federally Insured by NCUAEqual Housing Opportunity

NMLS# 4029971-800-642-7515 | www.firstcitizens.org


New England’s Addiction Healthcare Provider

Gosnold on Cape Cod · 200 Ter Heun Dr. · Falmouth, MA 02540800-444-1554or email [email protected]

www.gosnold.org

Either way, it will affect your business.As a nationally recognized leader

in substance abuse prevention and treatment,we can help her recover, and recover her focus for life.

MO

DE

L D

EP

ICT

ED

FO

R IL

LUS

TR

AT

IVE

PU

RP

OS

ES

ON

LY.

MO

DE

L D

EP

ICT

ED

FO

R IL

LUS

TR

AT

IVE

PU

RP

OS

ES

ON

LY.

She could be thinking about her nextsales presentation

or

she could be thinking about when she can have her next drink.

Untitled-1 1 11/30/15 9:07 AM

and Sheskey Architects, Acella will construct a new space for Camp Hayward girls that will foster a sense of community and a healthy spirit, mind and body. The $2.5-million-project is ground-up construction of a 10,000-square-foot dining hall. It is scheduled to be completed by May 2016. Funds for the new dining hall are being raised as part of Camp Burgess & Hayward’s Capital Campaign, which recently kicked-off with “The Wahlberg Experience,” a fundraising event hosted at the camp to raise awareness of the Capital Campaign and the impact of the summer camp experience on children.

Seamen’s Bank hires Donald Macaulay as VP

John Roderick, President of Seamen’s Bank, recently announced that Donald W. Macaulay has been hired as Vice President of Commercial Lending. A resident of Eastham, Macaulay will be based in the Eastham

office and will serve clients throughout the Lower and Outer Cape starting December 1. Seamen's Bank offices are located on Route 6 in Truro, Wellfleet and Eastham, and on Commercial Street and Shank Painter Road in Provincetown. The new Operations Center being built on Route 6 in North Truro will open late December 2015.

South Shore Chamber celebrates women-led businesses

The South Shore Chamber of Commerce has announced that four of the businesses highlight-ed in the Boston Globe Magazine’s recent “Top 100 Women-Led Businesses in Massachusetts” are members of the South Shore Chamber of Commerce, including one in the top 10. The list, published in October, considered revenues, operating budgets, full-time employees in the state, workplace and management diversity, and innovative projects; both for-profit and non-profit organizations were considered. The list was created by the Commonwealth Institute; Globe Magazine partnered with the organization in the publication of this list. Among the honorees that are South Shore Chamber members: Norwell Visiting Nurse Association, led by Meg Doherty, came in sixth; Cardinal Cushing Centers, run by Jo Ann Simons, came in 16th; Radius Financial Group, led by Sarah Valentini, came in 89th; and Granite City Electric Supply Co., led by Phyllis P. Godwin, rounded out the list at 100.

July D. Goguen

Hope Hospice announces the 25th Annual Tree of Memories

Hope Hospice, part of the HopeHealth family of services, announces the start of its annual Tree of Memories event, celebrating its 25th year. Ornamental scallop shells inscribed to honor loved ones adorn 19 trees in outdoor displays during the holiday season in towns across the region. Hope Hospice’s chaplains and local clergy hold nondenominational ceremonies at each tree, providing those who attend a chance to share in remembering their loved ones. Donations will support other families experiencing the impact of serious illness or loss. Shells can be hung on the tree location of one’s choice and may be reserved with a donation in any amount to Hope Hospice. Anyone can be honored, regardless of whether they were a patient or client of Hope Hospice or HopeHealth. Following the holidays, people may keep their shells as mementos. To reserve a shell to honor a loved one, call (508) 957-0254, visit HopeHealthCo.org/TreeofMemories or email [email protected].

BIZNOTE

Donal Macaulay


Broad Reach Healthcare a 2015 Top WorkPlace by employees

Broad Reach Healthcare has been named one of the Top Places to Work in Massachusetts in the eighth annual employee-based survey of companies across Eastern Massachusetts. Since the inception of Top Places to Work awards, Broad Reach has made the list every year. The rankings in the Top Places to Work are based on confidential survey information collected from 357 Massachusetts organiza-tions by Workplace Dynamics, an independent firm specializing in employee engagement and retention analysis. Broad Reach Healthcare is a local healthcare provider in Chatham offering rehabilitation services and skilled nursing care at Liberty Commons, assisted living services at The Victorian, hospice and palliative care through Broad Reach Hospice, and outpatient reha-bilitation services at Broad Reach Outpatient Rehabilitation Clinic.

Spaulding receives Accountable Care Compass Award from MHA

Spaulding Rehabilitation Hospital Cape Cod has been awarded an Accountable Care Compass Award from the Massachusetts Hospital Association. Hospital officials accept-ed the first place award in the category of Enhancing Culture and Leadership at MHA’s inaugural Accountable Care Compass Awards event on November 12. The awards recognize provider excellence and innovation in the deliv-ery of high-quality, safe and efficient care.

Gosnold on Cape Cod announces new Director of Development

Gosnold on Cape Cod, a nationally rec-ognized addiction and mental health treat-ment provider, has announced an addition to the organization’s management team to help meet the growing needs of the addic-tion crisis. Richard Mahoney was appoint-ed as the Director of Development and will help lead Gosnold’s multi-layered fundraising efforts. Most recently, Mahoney served as the Executive Director of the Baystate Charitable Foundation. Prior to Baystate, Mahoney was the Director of Boston Business Partners for the Boston Symphony Orchestra and a Director of Corporate Partnerships for Year Up.

AMT renews 5-year contract with Convention Data Services

The Association For Manufacturing Technology has renewed its contract through 2020 with Convention Data Services. The con-tract calls for CDS to provide registration and lead retrieval services for AMT’s annual events

July D. Goguen

Gardens Aglow at Heritage Museums & Gardens

Heritage Museums & Gardens sparkles this holiday season with Gardens Aglow, featuring over 9 miles of holiday lights throughout the gardens, a stunning model train exhibit in the Special Exhibitions Gallery with new features this year, and music and dance performances in the Automobile Gallery. St. Nick will hold court in the Model T. Other activities include holiday crafts, Hidden Hollow by moonlight, rides on the vintage carousel, and marshmallow roasting over outdoor fire pits. Stroll the gardens with family and friends, and enjoy Heritage in a whole new light. Throughout Gardens Aglow, Heritage is hosting a toothbrush/toothpaste drive to benefit the Sandwich Food Pantry. Bring in new, unwrapped toothpaste and toothbrushes to the donation box located in The Shop at Heritage. Gardens Aglow is open Fridays, Saturdays, Sundays from November 27 through December 27. Closed Christmas Day.

BIZNOTE

If your builder isn’t using Shepley...please ask why!® Shepley Showcase 75 Benjamin Franklin Way, Hyannis 508-771-7227

www.ShepleyWood.com

Oh, The Weather Outside Is Frightful

But indoors it’s delightful! When you have windows and doors from Andersen.

Don’t go through another winter with leaky windows. Visit the Shepley Showcase to find out just how easy and affordable it is to upgrade your windows. Choose from the Andersen® 400 Series

Tilt-Wash insert window or upgrade to full replacement windows, like Andersen A-Series or E-Series. Andersen windows combine twenty first century technology with traditional style to give you low

maintenance exteriors with rich wood interiors. Let the Shepley Showcase team help you determine which product and installation option is right for you!


as well as their premier event, The International Manufacturing Technology Show.

Cape Abilities announces new Board of Directors members

Cape Abilities, a nonprofit organization that serves individuals with disabilities across Cape Cod, announced the addition of three new members to the Cape Abilities Board of Directors at its Annual Meeting in October: James Taylor, a retired medical doctor; Vivian Haidas, an active volunteer at Cape Abilities and a freelance writer and communications consultant; Peter Karlson, technology leader and the Entrepreneur in Residence at the Cape Cod Chamber of Commerce.

Care New England and Southcoast Health agree to exploreaffiliation

After conducting an extensive request for proposals process, the Providence Rhode Island-based Care New England Health System has chosen Southcoast Health System Inc., a four-hospital health care system located in Southeastern Massachusetts, as a potential stra-tegic partner. The two organizations have signed a Letter of Intent to engage in exclusive discus-sions and to work toward the goal of forming a new not-for-profit parent organization that would oversee both systems.

First Citizens’ VP Wayne Carvalho elected to the Boys & Girls Board of Directors

First Citizens’ Federal Credit Union con-gratulates Wayne Carvalho on his recent elec-tion to the Board of Directors for the Boys and Girls club of Greater New Bedford. In his role, Carvalho will assist management by providing support, insight and direction in the global delivery of services.

SouthShoreStaffingannounces1500th placement since opening doors in 2004

South Shore Staffing, a full-service agen-cy offering temporary and direct hire place-ment for accounting, finance, engineering and administrative professionals recently achieved its 1500th placement since opening doors 11 years ago. South Shore Staffing reached its 1000th placement in 2012 so “reaching the 1500th placement in 2015 is quite an achieve-ment,” said President Linda McDaid.

To submit news, send to [email protected]

Keith Spain

July D. Goguen

Cape and Islands United Way moves to Community Impact Model

The Cape and Islands United Way introduces a new Community Impact

Agenda for 2016. The culmination of months of interviews, research and community discussion, the

agenda articulates community-defined needs and provides a strategic framework for meeting those

needs in a pro-active manner. The Community Impact Agenda will guide decision-making for the

United Ways’ next round of grants, due in January. The new direction will include purposeful interac-

tion with human service collaborations in the region. A United Way Community Impact Council will also

be appointed. This local body, representing specific expertise in the four new focus areas, as well as in

outcomes measurement, will monitor the Impact Agenda in light of current projects and community

conditions, guide evaluation strategies, and recommend funding priorities.

BIZNOTE

18 Barlee WayDennis, MA 02638

w: (508)385-3751c: (508)364-0753e: [email protected]

134 Nobscussett Road, Dennis, MA · 2700 Square Feet

142 Nobscussett Road, Dennis, MA · 2800 Square Feet · Cape Cod Bay Beach Rights

Located north of 6A in beautiful Dennis Village, ½ mile stroll to village amenities including Scargo Café, Harvest Wine Gallery, Cape Playhouse and much more.

When you are ready to call

Cape Cod home, call us.

CHChalf.indd 1 10/30/15 11:48 AM


Commercial Real Estate News

Citizens Bank provides $22.7 million loan to Linear Retail Properties

Citizens Bank has provided a $22.7 mil-lion term loan to Linear Retail Properties. Linear Retail is a leading owner, devel-oper and operator of retail properties throughout New England. The company focuses on acquiring well-located prop-erties and improving their performance. Linear’s portfolio consists of 80 proper-ties in Massachusetts, New Hampshire and Rhode Island.

“As a new client, we were impressed by how quickly and effectively the Citizens Commercial Real Estate Finance team was able to complete this transaction,” said Bill Beckeman, President and CEO of Linear Retail. “The funds will be used to finance seven of our properties in Greater Boston and we look forward to working more with Citizens in the future.”

“Linear Retail has a great business and we’re excited to be able to help them achieve their strategic and finan-cial goals,” said Gary Magnuson, Head of Commercial Real Estate Finance at Citizens.

Cape Cod Five and Coastal Community Capital finance $980,000 sale in Sandwich

Sandwich Antiques Center, located at 131 Route 6A at the lighted intersec-tion of Jarves Street and Old King's Highway, was sold Nov. 20, 2015, in a transaction brokered by Cecelia Carey of Carey Commercial Real Estate. The property has more than 5,300 square feet sectioned into multiple showrooms to display an array of antiques and col-lectables.

The sale was made possible due to the following individuals: Douglas M. Cabral, Esq., of Hyannis, representing the seller; Jeannine Marshal of Coastal Community Capital; buyer Paul Dobson; Chris Langlais of Cape Cod Five Cents Savings Bank; Seller Peter Smith; Cecelia Carey of Carey Commercial; and Jane M. Pineau, Esq., of Sandwich, representing the lenders.

REALESTATEUPDATE

July D. Goguen

NHA presents A Night of Holiday Magic

The Nantucket Historical Association has announced A Night of Holiday

Magic, an all-ages, community holiday celebration sponsored by reMain Nantucket, on Saturday,

December 12, at the Whaling Museum, 13 Broad Street from 5 to 8 p.m. For the sixth year in a row,

A Night of Holiday Magic will capture the essence of the season for Nantucket families and friends

among the Festival of Trees in the Whaling Museum, and offer an array of family activities for all

to enjoy. Guests will be treated to an array of live performances, including holiday songs by the

Accidentals & Naturals, Nantucket High School’s honor chorus; selections from “The Nutcracker” by

the youth dancers of Nantucket Ballet; and a “Magical Mermaid Holiday Extravaganza” youth perfor-

mance choreographed by Karen Lee of DanceWorks.

BIZNOTE


▲ 2% 2015 sales volume: 5,716 2014 sales volume: 5,594

▼ <1% 2015 total sales value: $2,627,093,287 2014 total sales value: $2,634,784,804

▲ 2% 2015 median sales price: $330,000 2014 median sales price: $322,500

▲ 16% 2015 mortgage volume: 10,353 2014 mortgage volume: 8,945

▲ 24% 2015 total mortgage value: $3,679,604,439 2014 total mortgage value: $2,972,044,034

▲ 9% 2015 median mortgage amount: $247,200 2014 median mortgage amount: $227,500

SOURCE: BARNSTABLE COUNTY REGISTRY OF DEEDS.

▲ 6% 2015 sales volume: 7,867 2014 sales volume: 7,396

▲ 9% 2015 total sales value: $2,834,163,583 2014 total sales value: $2,604,843,952

▲ 2% 2015 average sales price: $360,260 2014 average sales price: $352,196

▲ 28% 2015 mortgage volume: 17,866 2014 mortgage volume: 13,923

▲ 6% 2015 average mortgage amount: $264,448 2014 average mortgage amount: $250,232

▲ 42% 2015 foreclosure deeds: 450 2014 foreclosure deeds: 318

SOURCE: PLYMOUTH COUNTY REGISTRY OF DEEDS.

BARNSTABLE COUNTY REAL ESTATE ACTIVITY THROUGH OCTOBER 2015AS COMPARED TO THE SAME PERIOD IN 2014ALL FIGURES ARE BASED ON SALES OR MORTGAGES ABOVE $50,000.

PLYMOUTH COUNTY REAL ESTATE ACTIVITY FOR OCTOBER 2015AS COMPARED TO THE SAME PERIOD IN 2014ALL FIGURES ARE BASED ON SALES OR MORTGAGES BETWEEN $25,000 AND $3,000,000.

October home sales up as buyer activity remains strongBy Cape & Plymouth Business Staff

The Massachusetts Association of Realtors reports that homebuyers stayed active this fall as closed home sales went up in October close to eight percent compared to October 2014. This is the fifth straight month of year-over-year increases in single-family home sales. Prices for both single-family homes and condominiums closed up, while condominium closed sales dipped in October for the first time in four months.

“Buyer momentum continued to drive the increase in closed sales this October,” said 2015 MAR President Corinne Fitzgerald, broker-owner of Fitzgerald Real Estate in Greenfield. “Buyers are snapping up the available inven-tory of homes very quickly and this is pushing prices higher in most areas. In addition, early indications from Realtors across the state have reported that new financing regulations that took effect on October 3, have been working well and have not caused delays.”

Barnstable County October sales volume dips and value rises

Barnstable County Register of Deeds John F. Meade reports that the volume of real estate sales in October 2015 was down 0.9 percent from October 2014 volume and the total value of sales was down 3.4 percent from the previous year. The median individual property sale value was up 5.4 percent from the previous year. There was a 0.6 percent decrease in the volume of mortgage activity from October 2014 levels.

Year to Date: Volume of Sales is up 2.2 percent; Total Value of Sales is down 0.3 per-cent; Individual Sales Value is up 2.3 percent; Mortgage Volume is up 15.7 percent.

Register Meade reports that there were 676 deeds recorded at the Barnstable Registry of Deeds in October 2015 with stated sales val-ues above $50,000 representing a stated value of $320,671,822 in county-wide real estate sales. Based on all property sales valued above $50,000, the median sale price of property in Barnstable County in October was $337,300.

There were 1,053 mortgages recorded with values above $50,000 in October with a total value of $439,917,696. The median mortgage amount, commercial, residential or other, was $249,058.

Plymouth County October sales, mortgage and foreclosure activities rise

As we approach the holiday season market activity normally begins to slow down. Notably, both the sales numbers and the mortgage num-bers for October almost matched the numbers in September. The Registry of Deeds recorded 902 deeds in October, slightly down from the 924 deeds recorded in September. The con-tinued activity in the sales market bodes well for the Plymouth County real estate market. Mortgages recorded in October just about equaled the number of mortgages recorded in September. The Registry recorded 1,803 mortgages in October, compared to 1,804 in September. The monthly consistency in sales and mortgage recordings evidence long term market strength.

Through the first 10 months of 2015, the Plymouth County Registry recorded 7,867 deeds, as compared to 7,396 during the same period in 2014. "A six percent increase in sales volume attests to the continued stability of the market," noted Register John R. Buckley, Jr.

Mortgage activity this year is significantly better than last year. Plymouth County has recorded 28 percent more mortgages this year compared to last year at this time. "We recorded 17,866 mortgages this year compared to 13,923 mortgages recorded by this time last year," observed Register Buckley. "This is a dramatic turnaround from the October 2014 report when 2014 mortgages were down 34 percent from the number of mortgages recorded in 2013," added Buckley.

Like the sales and mortgage market, the foreclosure activity in Plymouth County also has gone up. The October numbers are slightly higher than the September numbers. Plymouth County recorded 47 foreclosures in October compared to 43 in September. The year to date numbers remain significantly higher than last year. In the first 10 months of 2014, there were 318 foreclosures. Thus far this year there have been 450 foreclosures, representing a 42 percent increase.


founder and CEO Domenic D’Onofrio were featured and sponsored in our Innovation Row. Domenic’s Dimes collects dimes (and toiletries and other items) to help homeless people bet-ter cope with living on the streets. While the 12-year-old created quite a spectacle, there was one specific meeting that Domenic will likely not forget any time soon.

Domenic was introduced to Carol Bulman, CEO of Jack Conway Real Estate, also a South Shore Chamber Director and Tri-Chair of our Regional Development initiative. Dom told Carol about his organization’s mission and learned that Carol’s company’s mission is to put people into houses and businesses into office space. Carol was extremely impressed with the young man’s passion and vision and his compel-ling delivery of his message. She told him she didn’t have any dimes. Instead she handed him a $50 bill, stating she was waiting for just the right time to use it. This was the time.

Carol’s support of Dom’s Dimes is a micro-cosm for what the South Shore Chamber is doing for startups and entrepreneurs and those businesses and even new industries seeking to grow or relocate on the South Shore. We sup-

Canal Region Chamber offers Holiday Ornament and Candy Cane

The Cape Cod Canal Region Chamber announces the release of its annual Christmas in Sandwich ornament named Golden Cranberry, hand-blown by master glassblower Michael Magyar of The Glass Studio on Cape Cod in Sandwich. The ornament is a blend of red and golden bronze and resembles a conch shell in its shape. Along with the Holiday Ornament is the annual hand-blown Cape Cod Canal Christmas Candy Cane made up of a twist of the same shades of red and golden bronze displayed in the anniversary ornament. These collectible orna-ments can be purchased at the Chamber Business Office, 70 Main Street, Railroad Station, Buzzards Bay; Rockland Trust, 172 Clay Pond Road, Bourne; and the following Sandwich loca-tions: The Glass Studio on Cape Cod, The Dan’l Webster Inn & Spa, The Cooperative Bank of Cape Cod, and Cape Cod Five Cents Savings Bank. It’s also available at Cape Cod Five Cents Savings Bank in Wareham.

Nantucket Chamber Holiday Business After Hours

The Nantucket Island Chamber of Commerce

CHAMBERNEWS

will hold its annual Holiday Business After Hours on Thursday, December 17, from 7:15 to 9 p.m. at the Dreamland Theatre. The event will be hosted by the Chamber of Commerce, Nantucket Dreamland Foundation, Nantucket Broadsheet, Nantucket Wine & Spirits and Lemon Press. Indulge in holiday cheer and hors d'oeuvres while celebrating all the charms of the season with fellow chamber members. Attendees are limited to 125, so to register or RSVP, go to nantucketchamber.org or call (508) 228-3643.

South Shore Chamber of CommerceFrom the desk of Chamber COO Laurel Egan Kenney

The chamber has been making strides to bring young professionals into our organization and to attract and retain them on the South Shore, as evidenced by our affiliation with the South Shore Young Professionals and our Regional Development Plan’s focus on provid-ing attractive options for South Shore young professionals and families to live, work and play.

We took this example to an extreme recently at our Innovation Showcase, where Domenic’s Dimes and the organization’s 12-year-old

Bank of Cape Cod: Hyannis: 232 Main Street n Hyannis: 1582 Route 132/Iyannough Road n Falmouth: 445 Main StreetOsterville: 57 West Bay Road n (508) 568-2300 n www.bankofcapecod.com

Member FDIC. Equal Housing Lender.

In good company.Congratulations to Heritage Sands, the Cape’s first oceanfront cottage colony in more than 50 years, for garnering four 2015 Prism Awards* celebrating the best in building and design. Bank of Cape Cod is the proud partner providing

construction financing for this award-winning development along Nantucket Sound in Dennisport. Our commercial lending team at Bank of Cape Cod is helping make dreams come true at Heritage Sands and throughout the Cape.

Contact Mark Sexton or Charles DeSimone at 508-568-2300 to find out how they may be able to assist you with your commercial lending needs.

*Prism Awards presented October 9, 2015 in Boston.

BOCC_HeritageSandsAd_PB_7625x4875.indd 1 10/22/15 6:09 PM


port them. We want to know more about them. We want to help. We support businesses in many ways, from connections, promotions, and education, building public/private partnerships, and supporting a business friendly environment and region. If you know of a business we need to know, please tell us.

Plymouth Area Chamber of CommerceFrom the desk of Chamber Executive Director Kevin O’Reilly

The Plymouth area has experienced its share of good and bad economic news over the past month, with the announcement of the pending closure of the Pilgrim Nuclear Power Station and the awarding of $4 million dollars in eco-nomic development grants underscoring the need for a strong and active local Chamber of Commerce.

When Entergy revealed that the power plant will cease operations by 2019, the Town of Plymouth immediately sprang into action by forming a working group that includes our state legislative delegation, town officials and the local business community. As a member of this working group, the Plymouth Area Chamber of Commerce will work to ensure that Plymouth

continues on a path of economic diversity lead-ing up to the day the plant closes and beyond.

As Plymouth Board of Selectmen Chair Ken Tavares pointed out recently, Plymouth learned a valuable lesson 40 years ago when the major employer of the town, the Cordage Company, announced that it was ceasing operations. When Cordage closed, Plymouth’s population was 12,000 and almost 20 percent of the com-munity worked at the factory. Learning from that experience, Plymouth has worked hard to steadily diversify its tax base. Over the years, this diversification occurred through the growth of industrial parks, through the welcoming of new businesses, through tourism, and through the ever increasing inclusion of higher education.

That growth will certainly be helped by the recent announcement from Secretary of Housing and Economic Development Jay Ash that Plymouth has been awarded $4 million in Mass Works economic development grants. Half of the grant money allocated to the town will allow infrastructure work to be completed at the aforementioned Cordage Park, leading to a short-term private investment of $27 million for 150 new residential units and a long-term

38 Schoosett Street (Rt 139) · Pembroke, MAP: 781.826.7575

48 Holman Road (near Exit 5) · Plymouth, MAP: 508.747.2005

www.kingcollision.com

Clean. Organized. Innovative. Certified.

King Collision Centers are equipped with the latest collision repair technology and

the most highly trained technicians.

That’s why Honda recently chose King Collision Centers as the South Shore’s ONLY independent

ProFirst Certified Honda & Acura Collision Repair Centers!

Learn about our Certifications at kingcollision.com

KCChalhSept15.indd 1 8/20/15 3:15 PM

investment that will create a mixed-use commu-nity of up to 675 residential unit, 20,000 square feet of retail/commercial space, restaurants, a hotel and new higher education opportunities.

The second $2 million dollar allocation will be used for the Town of Plymouth’s 90-year-old T-Wharf, which is in desperate need of replace-ment to serve our lobster fleet, charter boats and emerging aquaculture industry. Plymouth is home to the second largest lobster fleet in the Commonwealth and a slew of new oyster farmers. These businesses, as well as Plymouth’s tourism industry, will all benefit from the new wharf, especially as we prepare for the town’s 400th anniversary in 2020.

The Plymouth Area Chamber of Commerce offered our assistance to town staff, the Executive Director of the Plymouth Regional Economic Development Foundation Jessica Casey and our local legislative delegation in their tireless work in applying for and securing these grants. This type of collaborative effort will be vital as the region prepares for the closing of Pilgrim Station, and the chamber is ready to assist in helping to develop the South Shore and Cape Cod region’s economic future.


NAME ENTITY TYPE TOWN DATE NAME ENTITY TYPE TOWN DATE

1620 Winery Corporation Domestic Profit Corporation Plymouth 10/26/2015

45 Martha's Lane LLC Domestic Limited Liability Company (LLC) Plymouth 10/02/2015

Allure Flooring LLC Domestic Limited Liability Company (LLC) Plymouth 10/05/2015

Arc Restoration Corp Domestic Profit Corporation Plymouth 10/28/2015

Babischkin & Son Construction LLC Domestic Limited Liability Company (LLC) Plymouth 10/20/2015

Conroy Family Property LLC Domestic Limited Liability Company (LLC) Plymouth 10/12/2015

Cpg Cleaning LLC Domestic Limited Liability Company (LLC) Plymouth 10/01/2015

Diesel And Oil Clean-Up Inc. Domestic Profit Corporation Plymouth 10/23/2015

Hallco Properties LLC Domestic Limited Liability Company (LLC) Plymouth 10/02/2015

Hello-Suns USA LLC Domestic Limited Liability Company (LLC) Plymouth 10/08/2015

Kkaties Hyannis Inc. Domestic Profit Corporation Plymouth 10/26/2015

Kkaties Realty LLC Domestic Limited Liability Company (LLC) Plymouth 10/23/2015

Mmf Holdings LLC Domestic Limited Liability Company (LLC) Plymouth 10/11/2015

Sienna Cafe LLC Domestic Limited Liability Company (LLC) Plymouth 10/14/2015

Three D Green Inc. Domestic Profit Corporation Plymouth 10/06/2015

Touchlight Limited Partnership Domestic Limited Partnership (LP) Plymouth 10/29/2015

WG 1 DGP LLC Domestic Limited Liability Company (LLC) Plymouth 10-28-2015

Union Wharf Holdings LLC Domestic Limited Liability Company (LLC) Provincetown 10/23/2015

Wicked Lekker LLC Domestic Limited Liability Company (LLC) Provincetown 10/21/2015

283 Market LLC Domestic Limited Liability Company (LLC) Rockland 10/05/2015

B&S Trucking LLC Domestic Limited Liability Company (LLC) Rockland 10/16/2015

JJBB LLC Domestic Limited Liability Company (LLC) Rockland 10/01/2015

MA Insulation Services Inc Domestic Profit Corporation Rockland 10/14/2015

Square One Management LLC Domestic Limited Liability Company (LLC) Rockland 10/01/2015

Vailante Construction Corp Domestic Profit Corporation Rockland 10/02/2015

Zilandas Cleaning Corp Domestic Profit Corporation Rockland 10/02/2015

Cumberland Eat Ludlow LLC Foreign Limited Liability Company (LLC) Rockland 09/14/2015

French's Crossing Homeowner's Nonprofit Corporation Rockland 09/11/2015 Assocation Inc.

Jacko LLC Domestic Limited Liability Company (LLC) Rockland 09/18/2015

Mrcabs LLC Domestic Limited Liability Company (LLC) Rockland 09/09/2015

Procstep Inc. Foreign Corporation Rockland 09/24/2015

RM Quality Cleaning Inc. Domestic Profit Corporation Rockland 09/29/2015

Rockland Trading Co. Inc. Domestic Profit Corporation Rockland 09/15/2015

St George Pizza Inc. Domestic Profit Corporation Rockland 09/08/2015

ZH Development And Management Corp. Domestic Profit Corporation Rockland 09/10/2015

Cottage Caregivers LLC Domestic Limited Liability Company (LLC) Sandwich 10/01/2015

Greer Real Estate LLC Domestic Limited Liability Company (LLC) Sandwich 10/23/2015

IHPC Inc Domestic Profit Corporation Sandwich 01/04/2016

Morando Realty Trust Inc. Domestic Profit Corporation Sandwich 10/30/2015

SCW Auto Care Inc. Domestic Profit Corporation Sandwich 10/02/2015

Insignia Innovation Inc. Domestic Profit Corporation Sandwich 09/22/2015

Jim Macurdy LLC Domestic Limited Liability Company (LLC) Sandwich 09/30/2015

PTBK LLC Domestic Limited Liability Company (LLC) Sandwich 09/11/2015

SCW Management LLC Domestic Limited Liability Company (LLC) Sandwich 09/11/2015

Six Coast Guard Road LLC Domestic Limited Liability Company (LLC) Sandwich 09/11/2015

Surf's Up Pizza Of Cape Cod Inc Domestic Profit Corporation Sandwich 09/10/2015

V & K Corp. Domestic Profit Corporation Sandwich 09/08/2015

Union Field East Road Association Inc. Nonprofit Corporation Truro 09/17/2015

Alpha 1 Plumbing Heating & Services LLC Domestic Limited Liability Company (LLC) Wareham 10/06/2015

304 Main Street Realty LLC Domestic Limited Liability Company (LLC) Wareham 09/21/2015

4 Properties And Management L.L.C. Domestic Limited Liability Company (LLC) Wareham 09/30/2015

Cultural Connection Inc. Nonprofit Corporation Wareham 09/03/2015

Go Asphalt LLC Domestic Limited Liability Company (LLC) Wareham 09/10/2015

MSR Development LLC Domestic Limited Liability Company (LLC) Wareham 09/22/2015

Rivet LLC Domestic Limited Liability Company (LLC) Wareham 09/02/2015

Trojano Family Investments LLC Domestic Limited Liability Company (LLC) Wareham 09/29/2015

Del Mar Vacations Inc. Domestic Profit Corporation Wellfleet 10/07/2015

The Wagner At Duck Creek LLC Domestic Limited Liability Company (LLC) Wellfleet 10/08/2015

Wellfleet Farmers Market, Incorporated Nonprofit Corporation Wellfleet 10/22/2015

Ron Kielb Building LLC Domestic Limited Liability Company (LLC) Wellfleet 09/24/2015

NDMG Massachusetts Professional Corporation Bourne 10/09/2015 Dental Holdings, P.C.Kenney Dresden LLC Domestic Limited Liability Company (LLC) Brewster 10/28/2015Mt Tom B-17 Memorial Inc. Nonprofit Corporation Brewster 10/06/2015Cape Cod Colonial Tables Inc. Domestic Profit Corporation Chatham 10/28/2015Boston Omega Property Domestic Profit Corporation Dennis 10/07/2015 Management Inc.Coastal Home Construction LLC Domestic Limited Liability Company (LLC) Dennis 10/01/2015Dennis Inn Enterprises LLC Domestic Limited Liability Company (LLC) Dennis 10/27/2015Treats Catering Enterprises LLC Domestic Limited Liability Company (LLC) Dennis 10/27/201527 Court Street LLC Domestic Limited Liability Company (LLC) Duxbury 10-16-2015Balzotti Landscape Design Domestic Limited Liability Company (LLC) Duxbury 10/26/2015 & Maintenance LLC HBCE Group LLC Domestic Limited Liability Company (LLC) Duxbury 10/09/2015J Craig LLC Domestic Limited Liability Company (LLC) Duxbury 10/23/2015Mint Labs Inc. Foreign Corporation Duxbury 10/19/2015Sportworks Ltd. Ii Domestic Profit Corporation Duxbury 10/13/2015Cape Ranchero LLC Domestic Limited Liability Company (LLC) Eastham 10/02/2015Kingsbury Beach House LLC Domestic Limited Liability Company (LLC) Eastham 01/01/2016Sandpipers Sports Pub Inc. Domestic Profit Corporation Eastham 10/06/2015Teal Way Films LLC Domestic Limited Liability Company (LLC) Eastham 10/28/2015Edgar Goheen LLC Domestic Limited Liability Company (LLC) Falmouth 10/27/2015Gourmet Garden Of Falmouth Inc. Domestic Profit Corporation Falmouth 10/23/2015Henrique Painting Inc Domestic Profit Corporation Falmouth 10/16/2015Skipjack Services LLC Domestic Limited Liability Company (LLC) Falmouth 10/20/20151039 Reed Road LLC Domestic Limited Liability Company (LLC) Hanover 10/29/2015Bencor Global Inc. Foreign Corporation Hanover 10/09/2015DDH Realty LLC Domestic Limited Liability Company (LLC) Hanover 10/02/2015Greater Boston Coach Incorporated Domestic Profit Corporation Hanover 10/14/2015Lopez Flooring Inc. Domestic Profit Corporation Hanover 10/07/2015Sette Auto Collision Inc Domestic Profit Corporation Hanover 10/31/2015The Epicurean Kitchen LLC Domestic Limited Liability Company (LLC) Hanover 10/13/2015CSR Assistance LLC Domestic Limited Liability Company (LLC) Harwich 10/29/2015Great White Apparel Inc. Domestic Profit Corporation Harwich 10/12/2015Payne Electric Inc Domestic Profit Corporation Harwich 10/09/2015SJD Investment LLC Domestic Limited Liability Company (LLC) Harwich 10/29/2015The Friends of MRMS Nonprofit Corporation Harwich 10/05/2015 Performing Arts IncBW South Street LLC Domestic Limited Liability Company (LLC) Kingston 10/15/2015Fit Factory Kingston LLC Domestic Limited Liability Company (LLC) Kingston 10/16/2015KLS69 LLC Domestic Limited Liability Company (LLC) Kingston 10/27/2015L & H Strategic Solutions Inc. Domestic Profit Corporation Kingston 10/28/2015South Shore Vapors LLC Domestic Limited Liability Company (LLC) Kingston 10/29/2015Brant Rock Development LLC Domestic Limited Liability Company (LLC) Marshfield 10/16/2015Cutting Edge Property Domestic Limited Liability Company (LLC) Marshfield 10/22/2015 Improvements LLCEdward's Parking Lot Maintenance LLC Domestic Limited Liability Company (LLC) Marshfield 10/20/2015La Di Da LLC Domestic Limited Liability Company (LLC) Marshfield 10/16/2015M&M Southshore Hospitality LLC Domestic Limited Liability Company (LLC) Marshfield 10/28/2015Ohlund Landscape LLC Domestic Limited Liability Company (LLC) Marshfield 10/01/2015The Daily Dog LLC Domestic Limited Liability Company (LLC) Marshfield 10/21/2015Anastos Enterprises Inc. Domestic Profit Corporation Mashpee 10/08/2015Elite Hardwood Flooring Inc. Domestic Profit Corporation Mashpee 10/21/2015Erin Inc. Domestic Profit Corporation Mashpee 10/13/2015Ultra Cleaning Services Inc. Domestic Profit Corporation Mashpee 10/22/2015Weetompain Corp Domestic Profit Corporation Mashpee 10/29/2015Rexhame Recruitment LLC Domestic Limited Liability Company (LLC) Norwell 10/20/2015Safe Harbor Tax & Payroll LLC Domestic Limited Liability Company (LLC) Norwell 10/27/2015Brave Horse Music Inc. Domestic Profit Corporation Orleans 10/01/2015Nauset Endowment Foundation Inc. Nonprofit Corporation Orleans 10/14/2015Pleasant Bay Customs LLC Domestic Limited Liability Company (LLC) Orleans 10/02/2015Electronic Management Systems LLC Domestic Limited Liability Company (LLC) Pembroke 10/01/2015Fitworx West Roxbury LLC Domestic Limited Liability Company (LLC) Pembroke 10/20/2015Riptide Autonomous Solutions LLC Foreign Limited Liability Company (LLC) Pembroke 10/21/2015Royal Westerly LLC Domestic Limited Liability Company (LLC) Pembroke 10/26/2015Skyline Builders LLC Domestic Limited Liability Company (LLC) Pembroke 10/08/2015TER Consulting LLC Domestic Limited Liability Company (LLC) Pembroke 10/07/201511 Richards Road LLC Domestic Limited Liability Company (LLC) Plymouth 10/02/2015

NEWBUSINESSES

RECORDED IN OCTOBER 2015 SOURCE: SECRETARY OF STATE OF THE COMMONWEALTH


SOURCE: STATE HOUSE NEWS SERVICE

Wolf won't seek re-election in 2016

Sen. Daniel Wolf, the Cape Cod Democrat who has been tasked with helping Senate lead-ership chart a course of legislative priorities, confirmed last month that he will not seek re-election next year.

In a statement that his office released, Wolf said the decision not to run for a fourth term in the Senate "was one of the most difficult I've made."

Though he did not say in the statement what his plans for the future are, the founder and CEO of Cape Air who two years ago made a run for the corner office said his "commitment to fight ... will take new forms."

"Six years ago I ran for this office on the foundation of decades of civic participation, with the belief that working together we can build an economy that better serves us all, while protecting our environment for generations to come," Wolf said in the statement. "For me, civic engagement includes elective office, but it encompasses much more."

GIC puts regulations out for public comment

Following through on the Baker administra-tion's directive that all state agencies review regulations and pare them down if necessary, the Group Insurance Commission recently advanced a series of regulatory changes to public comment, despite a lack of input dur-ing previous comment periods. The changes cover issues ranging from clarification about coverage for teachers who may be temporarily laid off for July and August to a requirement in the Affordable Care Act that all GIC mem-bers and covered dependents provide their Social Security numbers, GIC General Counsel Andrew Stern told the commission.

Gov. Charlie Baker in March ordered a review of state regulations to determine whether the costs of rules exceed benefits, whether regu-lations are serving particular needs, and whether rules are "unduly and adversely" affecting citi-zens, consumers and the competitive environ-ment in Massachusetts. The GIC's proposed changes have been reviewed by the Executive Office of Administration and Finance, and will be the subject of a public hearing in January,

GIC Executive Director Dolores Mitchell said.A recent listening session focusing on munici-

palities drew no comments on GIC regulations, she said. "To our surprise either our regula-tions are already perfect or the cities and towns weren't interested or they had other more press-ing things to do," Mitchell said. "Whatever it is, we didn't get any comments that relate to us but at least they had their shot at it." Regulatory review public hearings held by the Division of Insurance over the summer were also marked by a dearth of public input.

Mass.bizconfidenceslipsfurther in October

For the third straight month, and the sixth month out of the last seven, business confidence in Massachusetts dipped slightly in October, Associated Industries of Massachusetts reported. AIM's monthly Business Confidence Index slipped three-tenths of a percentage point to 55.6 in October, though AIM officials said the decrease could have been worse given political uncertainty in Washington D.C. The AIM index has been issued monthly since July 1991. It is presented on a 100-point scale, with a score of 50 being neutral.

BEACONHILLNEWS

From new liFe to mid-liFe

And BeYond. Healthcare services for every stage of a woman’s life. Whether you’re starting a new family or you’re moving on to your

next phase of life, Beth Israel Deaconess Hospital–Plymouth is here to care for you. From OB/GYN and midwifery to breast health

to primary and family care and more, we provide women with personalized attention and education in convenient locations on the South Shore and Cape Cod. And, with access to the expertise

of Beth Israel Deaconess Medical Center, should you need it.

For every woman, every kind of care. For more information, call 508-210-5888 or visit bidplymouth.org/womenshealth.

Linda, her daughter Katelynn and her grandson, Eddie — Sandwich


REGISTER YOUR BUSINESS FOR FREE!Online at capeplymouthbusiness.com

Post news, events, press releases and videos! Is your business growing? Have you hired a new employee? Has your firm landed a big new contract or client? If so, you need to register your business at capeplymouthbusiness.com and share that news with our readers.• Describe your business in detail• Upload your company logo• Post your website• Submit press releases• Post special incentives and offers• Post photos, product pictures and brochures• Post job openings• Post your events• Upload videos

Google and other search engines pick up your content so your business can be found 24 hours a day, seven days a week.

Any questions? Need help setting up your account? Call us at (508) 385-3811 or send us an email at [email protected].

Create an account and join today!A snapshot of the newest business directory

members at capeplymouthbusiness.com include:VCA Pleasant Bay Animal Hospital: Serving pets

and their people in the communities of the Lower Cape since 1975.

Community Connections Inc.: Provides services to individuals with disabilities that include medical support, life skills, employment, transportation, elder services and individualized home supports.

Worldband Telecom Inc.: Telecommunications sales and service of traditional phone systems, hosted phone systems, SIP trunking, Internet access and VoIP services.

Diesel Direct: On-site mobile fueling company operating directly and through partners to provide ser-vices in 45 states from the East Coast to the West Coast.

Allstate Insurance: M Hayden Agency: Family owners and operated agency servicing the South Shore, Cape and Islands with homes to auto to com-mercial insurance and more.

Partnering for Performance: Business coaching, mentoring, and management consulting processes to help business owners and entrepreneurs.

Cape Cod Art Association: A nonprofit member-ship group serving members and community with a variety of fine art programs and events.

Community Health Center of Cape Cod: Patient-centered medical home providing integrated primary care, dental and behavioral health services to the most vulnerable children, adults and families.

Learn more about these companies and all the busi-nesses in our directory at capeplymouthbusiness.com.

CPBDIRECTORY

COMMERCIAL ROOFING SERVICES Let us help your roof live a long life.

With our preventive maintenance and repair services we can help extend the useful life of a roof by as much as 10 years. Don’t wait until it’s too late.

Roof EvaluationsMaintenance Plans

RepairsInsurance Inspections

Compete Replacements

508-428-1133 cazeaultroofing.com

A Family Name in Roofing since 1927

July D. Goguen

Rating agency downgrades state credit outlook, flags reserve fund use

Standard and Poor's, one the three major bond rating agencies, downgraded the state's credit outlook from stable to negative last month, while also reaffirming Massachusetts' current bond rating. Treasurer Deborah Goldberg's office announced that Standard and Poor's affirmed the state's AA+ bond rating, and downgraded the outlook due to "a multi-year trend on spending and the use of reserve funds." Despite having one of the largest stabilization funds in the country at over $1.2 billion, the state's reserve fund balance is not as large as before the 2008 recession. The Massachusetts Taxpayers Foundation warned against the continued use of state stabilization fund resources to pay operating expenses during an economic recovery. The practice, according to an MTF report, is setting the state up to lack the funds required to address the next recession, when demand for public services will rise just as tax revenues slow or even decrease.

BIZNOTE


SPOTLIGHTONGIVING

July D. Goguen

Shepley Wide Open golf tournament raises $40,000Shepley Wood Products hosted the 20th Annual Shepley Wide Open

Charity Golf Event on October 30 at the Hyannis Golf Club. The Shepley Wide Open looks to build a stronger community by supporting agencies that are champions in areas such as nutrition, housing, health care, family services and personal recovery. This year, Shepley focused on sup-porting youth programs on Cape Cod, raising $40,000 in funds. Beneficiaries include: Barnstable Elementary School, Big Brothers Big Sisters of Cape Cod, Bournedale Elementary School, Boys & Girls Club of Cape Cod, Calmer Choice, Cape & Islands United Way, Cape Cod Child Development, Cape Cod Childrens Place, Children’s Cove, Dream Day on Cape Cod, Friends of the Harwich Early Childhood Advisory Council, Monomoy Community Services, Ryan Harvey Foundation, Shea’s Youth Recreation Program. Sponsors included: Andersen Windows & Doors, AZEK Building Products, BB&S, Boise by Warren Trask, Eastern Benefits, Falmouth Toyota, Guardian Building Products, Huttig, INTEX, Irving, Metrie, Orleans Auto Supply, Prime Source, Rafferty, and TimberTech.

BIZNOTE

Worcester • West Yarmouth • Framingham • milFord

Accounting and Tax Services | Business Consulting Services Business Transition / Exit Planning | Financial Services and Retirement Planning

It’s Tough to See Things Clearly These Days

Knowledge, experience and expertise to help you see more clearly. S&G’s best practice business solutions provide greater profitability

today and greater business value tomorrow. call carl goldstein at 508-790-1979 to set up a no obligation meeting.

Services Delivered with Fanatical Customer Focus... Guaranteed!(508) 790-1979 • www.sgllp.com

CONTACT INFORMATION

John McDonagh, Executive DirectorPilgrim Monument and Provincetown MuseumOne High Pole Hill RoadProvincetown, MA 02657-1125P : 508-487-1310 [email protected]

QUICK STATS:

Operating Revenue: $1,277,000

Year established: 1892 as the Cape Cod Pilgrim Memorial Association, Inc.

Christopher J. Snow, Esq. John McDonaghPresident, Board of Trustees Executive Director

MISSION STATEMENT:

The Pilgrim Monument commemorates the Mayflower Pilgrims’ first landing at Provincetown in 1620, where they wrote and signed the Mayflower Compact, the first democratic document written in the “New World.” The Provincetown Museum presents researched historical evidence, artifacts and archival material describing the history and heritage of this unique community.

GEOGRAPHIC SERVICE AREA:

Visitors come from the local region and from around the world. In 2014, the Monument and Museum received more than 1,500 visitors from China, for example.

TOP FUNDING SOURCES:

In addition to revenue derived from admissions, wedding rentals, parking and the Museum shop, the Monument and Museum is supported generously by more than 435 Members and Business Members like Seamen’s Bank, Cape Air, Coastal Engineering, and many others. Visit the website for a complete list.


ECONOMICDEVELOPMENT

What is Economic Development?Economic Development creates the conditions for economic growth and improved quality of life by expanding the capacity of individuals, firms, and communities to maximize the use of their talents and skills to support innovation, lower transaction costs, and responsibly produce and trade valuable goods and services. Economic Development requires effective, collaborative institutions focused on advancing mutual gain for the public and the private sector. Economic Development is essential to ensuring our economic future.

© 123RTF.COM/GORKEM DEMIR

Mass. jobs up 62,800 so far in 2015Massachusetts employers added 11,000 jobs in October and job losses in September, originally reported at

7,100, were revised downward to 2,200, state officials reported last month. According to the Executive Office of Labor and Workforce Development, Massachusetts employers have added 62,800 jobs over the first 10 months of 2015. The state's unemployment rate in October held at 4.6 percent, down from 5.5 percent in

October 2014. There were 164,000 unemployed residents in Massachusetts during October, or 32,000 fewer than in October 2014. The labor force decreased by 8,700 from September, as 9,600 fewer residents were

employed and 900 more residents were unemployed over the month. Aides to Gov. Charlie Baker, who was elected about a year ago after running on a job creation platform, this week unveiled the broad themes

of an economic development plan and said the governor eventually plans to propose legislation aimed at accelerating job growth. "Massachusetts continues to add jobs, and the labor market is strong. We frequently

hear from employers that they have jobs to fill, which is a good position for the state to be in," Labor and Workforce Development Secretary Ronald Walker II said in a statement.

Applications for 2016 CARE

project grants now being accepted

CARE for the Cape and Islands, a travelers’ philan-thropy initiative, that seeks to encourage, support and create opportunities for visitors to donate their “time, talent, and treasure” to help preserve and pro-tect the very things they travel here to see and enjoy: exquisite natural beauty, plant and wildlife habitats, Cape & Islands culture and history, has announced that proposals for 2016 Project Grants are now being accepted. Proposals must meet specific criteria and fit within at least one of five funding themes includ-ing Sense of Place and Environmental Stewardship. A complete description of the criteria may be found at careforthecapeandislands.wufoo.com/forms/care-for-the-cape-and-islands-2016-project-application. Applications will be accepted through December 31, 2015, and selected projects will be announced in January 2016.

Cape Cod Five announces Premier Sponsorship of Cape Cod Young ProfessionalsThe Cape Cod Five Cents Savings Bank has announced its three-year commitment to serve as a Premier Sponsor for the Cape Cod Young Professionals, beginning in 2015. As part of its three-year Premier Sponsorship, Cape Cod Five will invest $12,500 annually in CCYP. The bank has been a longtime supporter of the nonprofit organization, having contributed to its Shape the Cape project in 2013 as well as making a Next Ten commitment earlier this year.

“We are pleased to invest in the Cape Cod Young Professionals as its priorities mir-ror many of the bank’s priorities,” said Dorothy A. Savarese, President and CEO of Cape Cod Five. “We have tremendous confidence in the organization and are certain the funds will be put to good use in seeking solutions that will allow young people to live, work, and raise their families on the Cape.”

Cape Cod Five’s support of the CCYP is illustrative of its community commitment throughout the region. Cape Cod Five is looking forward to partnering with the organization in hopes of defining new employment opportunities, housing choices, and social engagement options for area residents.

© 123RTF.COM/FELIX PERGANDE


Small Business WeekendShoppers all across the nation showed their love for small businesses the last weekend in November, as Small Business Saturday completed its sixth anniversary. According to the Post-Small Business Saturday Consumer Insights Survey from the National Federation of Independent Business and American Express, a record 95 million consumers shopped on Small Business Saturday, marking an 8 percent increase over 2014. Additionally, consumers spent roughly $16.2 billion on Small Business Saturday this year, up 14 percent from the $14.3 billion that was spent last year.

Other key insights from Small Business Saturday this year include:

• More than 4,100 Neighborhood Champions around the country rallied local businesses and created events and activities in their communities, a 48 percent increase over 2014

• Over 200 federal officials and agencies showed support for Small Business Saturday through posts on social media.

• More than 400 organizations signed up to support the nationwide initiative through the Small Business Saturday Coalition.

© 123RTF.COM/MARYNA BOLSUNOVA

How do seasonal homeowners affect the local economy?With more than a third of its housing stock classified as seasonal, Cape Cod’s economy is affected by the good and services demanded by seasonal residents. In an effort to understand the impact of that demand, the Cape Cod Commission developed Barnstable Area Regional Trends (BART), published quarterly to identify and examine important economic trends in the region.

Of the nation’s 3,143 counties, just six have populations greater than 200,000 and 20 percent or greater share of seasonal units. Among these six, Cape Cod has the smallest land area and the highest concentration of seasonal homes – underscor-ing the special character of our economy.

In a 2008 survey of seasonal homeowners, the commission asked about their consumption patterns. Over 90 percent of seasonal homeowners purchase groceries, hardware and building supplies and garden supplies on the Cape. These are the top three eco-nomic sectors visited by seasonal homeowners, and they differ by the Cape’s four regions: Upper, Mid, Lower and Outer. These differences can be explained by the availability of these services and products.

Public transit use on Cape Cod more than doubles during summer months, and the commission found the largest increases in locations with a high concentrations of second homes. While some second-home owners use public transit, 13 percent according to the survey of seasonal homeowners, the seasonal jobs created by their demand for goods and services ultimately has a much greater effect. Many of these seasonal jobs are filled by individuals who rely of public transit to get around. Combining the demand from second homeowners, visitors and seasonal workers, the Cape experiences a summer increase in transit use that is most pronounced in locations with a high concentrations of second homes.

The on-Cape spending patterns of second homeowners reflects the temporary nature of their visits. While everyday needs, such as groceries, are bought locally, longer-term items and services are purchased elsewhere.

Among all similar seasonal regions, there was a notable increase in arts and entertainment opportunities, or what we term the "creative economy." This is seen in U.S. Census information and is reflected in the 2008 Seasonal Homeowner survey.

To learn more about the BART report on seasonal homeowners, go to capecodcommission.org.


FEATURESTORY

Disaster SpecialistsThe formula for success

By Doug Karlson

When burst pipes flood a basement in Barnstable, or a fire spreads smoke through a house in Fairhaven, there’s a good chance Disaster Specialists, a Sandwich-based emergen-cy contractor and cleanup service, will get a call.

Under the leadership of President and CEO Richard Lennox, the company has cultivated a niche position in the building trades industry. It maintains that position through good old-fashioned commitment to, and understanding of, its customers.

Like so many startups, Lennox began his Sandwich-based business around a kitchen table. The company was small, and he poured his life savings into it. He operated with a single vehicle. The year was 1985.

From the very start Lennox focused on emer-gency response. While in high school, he had worked for a national disaster response fran-chise and learned the business. He under-stood the construction industry, too. His father was a heavy equipment operator, his grandfa-ther a carpenter, and his uncle a painter. “At Thanksgiving, the table was all tradesmen,” he recalls.

Disaster Specialists has since expanded to as many as 40 employees, 20 specially equipped vehicles, and now handles between 800 and 1,000 projects per year. Employees are spe-cially trained in state-of-the art techniques, and are licensed remediation specialists, as well as OSHA certified.

The company, whose motto is “We make disasters disappear,” is on call 24 hours a day, seven days a week, and promises to respond to emergencies within two hours. It works primarily with insurance companies to provide immediate response during emergencies to both residential and commercial clients.

Those emergencies range from floods and fires to mold remediation and storm damage repair. Employees are also trained to confront bio-logical hazards for cleanups at crime, trauma and accident scenes. In addition, Disaster Specialists responds to vandalism and hoarding situations.

Disaster Specialists serves Southeastern Massachusetts, including the South Shore, Cape

Cod, Nantucket and Martha’s Vineyard, with the main office located in Sandwich. Five or six years ago the company opened an office in Fairhaven, and two years ago it opened a loca-tion in Plymouth.

So what’s the key to the company’s success?“The most important thing is that there has

to be a need for your services,” says Lennox. Lennox accomplished that by focusing on a niche that was underserved at the time.

But that was just the beginning. Having a need in the market and identifying a niche is important, maintains Lennox. But it isn’t everything.

When he began his business, many insurance companies didn’t take a 24-year-old seriously. He had to work at it. Often, he says, that meant seven days a week.

As his business grew, Lennox studied the needs of his customers, and gained insight into their “pain points.” In other words, he tailored his services to meet their specific concerns. Speed and reliability became his mantra.

It’s a lesson Lennox recommends for any new business. Whatever your niche, he says, it’s important to identify and understand the customer’s most pressing needs. Then tailor your service, and your messaging, accordingly.

What does the customer care about? What are his concerns? What does he need to have hap-pen in order to succeed in his business? It might be smooth service, or customer satisfaction, or

perhaps, for an insurance adjuster, an efficient claims process.

Lennox’s reputation spread by word of mouth, and his clientele grew. He credited net-working and cultivating customer relationships as key elements of his success.

That customer focus formed the building blocks of Disaster Specialists. For the first 10 years, he had no website, and no brochure. But he was reliable and responded fast. “That’s what adjusters loved,” he says.

The company remains customer-centric, and works closely with the homeowners and insur-ance companies to make sure lives get back to normal as quickly as possible. In addition to focusing on the needs of the insurance adjusters, they are also keenly sensitive to the emotional trauma experienced by home and business own-ers that often accompanies a disaster.

Lennox concedes that it’s hard to continue to grow as an industry matures (as the emergency restoration industry has). More competitors have entered the market. These include both small local and regional businesses, as well as national franchises.

Under these conditions, with many business-es offering the exact same portfolio of services and using the same equipment, differentiation is a challenge.

Rich Lennox, CEO of Disaster Specialists


The competition is intense, so finding an under-serviced niche these days is difficult. “There’s just so much sophistication from the national franchises,” explains Lennox.

That’s why service is so important.“Cape Cod’s a simple place to do business −

if you show up when you say you will, do your job, return phone calls, your business will grow.”

According to Lennox, so many businesses don’t follow those simple rules.

“On the Cape, it’s a chorus: everyone claims they can’t get service,” observes Lennox.

His suggestion? “If you say you’re going to call, call. At the end of the day, even though you’re tired and dirty, you return calls and emails.”

Though the business has grown and achieved great success, Lennox still often works seven days a week.

“It’s like having a backpack on your back, and as your business grows, they put more bricks in the backpack,” he says with a laugh. Even on vacation, as a business owner, the sense of responsibility never ends, he explains. “Customers must be taken care of, and payrolls met.” That attitude, he says, is the quality that differentiates successful enterprises from unsuc-cessful ones.

According to Lennox, the response part never ends. “Stop providing a high level of service, and an established business can evaporate overnight.”

So while identifying a market niche, or think-ing of a good business idea, are vitally important, when it when it comes to success, there’s no substitute for putting in the time, and the effort.

“You put your head down and work hard,” he says.

Lennox has followed that philosophy for 30 years, and as a result, he says, “it’s been a fantas-tic business.”

Cape Cod Animal Care and Adoption Center MSPCA1577 Falmouth Road / Centerville, MA 02632(508) 775-0940 / www.mspca.org/cape

SECOND ANNUAL

Super Bowl Sunday

POLAR BEAR PLUNGE February 7, 2016Mayflower Beach, Dennis, MARegistration: 11:15amPlunge: High NoonPost-Plunge Thaw:Oliver’s and Planck’s Tavern Yarmouth Port, MA

Support the daily operations at the MSPCA-Cape Cod with an invigorating POLAR BEAR PLUNGE! Or join the cheering section to raise funds, and support our brave polar bears!

Any donation over $50 earns a Super Bowl Sunday Polar Bear Plunge sweat-shirt!

Register to swim (only $25) and/or donate to the cause at www.mspca.org/polarbear.

Questions about fundraising, call us!

MSPCADec15third.indd 1 11/19/15 6:20 AM

INSTALLATIONS · MAINTENANCE · MODERNIZATIONS · REPAIRS(800) 828-5151· associatedelevator.com

ASSOCIATEDELEVATORMAKE THE SMART CHOICE.

SM

Installations · Maintenance · Modernizations · Repairs

WE HAVE CUSTOMER SATISFACTION BUTTONED UP.

WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION WE HAVE CUSTOMER SATISFACTION BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.BUTTONED UP.


SCENE&HEARD

On November 19, 2015, hun-dreds of motivated, accomplished women from around the region gathered to learn, network and inspire each other. Enterprising Women 2015 featured a number of amazing speakers, including Geri Denterlein of Denterlein, Debbie Fay of Bespeak, Farah Bernier of Living Fabulously Fierce, Bonnie Kirchner of Sea Change Financial, as well as keynote speaker Betsy Myers of the Center for Women and Business at Bentley University. The event also featured ice breakers from Tina Games of Moonlight Muse Media and Jennifer Allard and her team at glued. Many thanks to Presenting Sponsors The Cape Cod Five Cents Savings Bank, Cape Cod Healthcare and Nutter McClennen & Fish!PHOTOS BY JULIA CUMES PHOTOGRAPHY


COVERSTORY

AdoginthefightAn industry in flux, commercial fishing may have found a future in dogfishBy Joy Jordan



Chatham-based commercial fisherman Doug Feeney just returned from a whirlwind trip to China. This was no dream vacation, however. Feeney traveled to Qingdao, China, to attend the largest seafood expo in Asia, in an effort to increase demand for the burgeoning dogfish market.

Feeney initiated this trip because he strongly believes that dogfish can be the savior to the struggling commer-cial fishing industry.

“The current state of the com-mercial fishing industry in our region is very unsta-ble and unpredict-able,” says Feeney, largely because “there are either too many short-term regulations, based on unrealistic data, and not enough long-term rules and regulations set in place for fishermen to make a business plan based on.”

This has brought a lot of tension. “The trust in the National Marine Fisheries Service has been drastically reduced over the past 10 years,” Feeney adds, with issues including ineffective management; lack of willingness to join forces with the fishermen, who are the stewards of the ocean; and the creation of new ways to manage which have fallen short.

“There are essentially three types of com-mercial fisheries currently on the Cape. One level is where we have abundance and good prices, such as lobster and scallops. We also have fisheries − like skate and dogfish − where there is abundance, but no real domestic market or good prices for the fish. And there are fisheries − such as groundfish like cod − that appear to be depleted with little to no opportunity for fish-

ermen,” says John Pappalardo, CEO of the Cape Cod C o m m e r c i a l F i s h e r m e n ' s Alliance.

This frustration led Feeney to look for alternatives.

With dwindling catches of cod and increasing regula-tions, many com-mercial fishermen

are under pressure. Feeney firmly believes that the plentiful, underutilized dogfish is a viable and responsible replacement to cod. The chal-lenge now is changing people’s mindset – never an easy task.

Since many commercial fisheries, including cod, have become increasingly depleted and regulated in recent years, Feeney, among others, see the abundant dogfish, previously viewed as a pest, as a potential solution. The total permit-ted catch is 50 million pounds. In 2014, 9.3

New England fishermen and Nature Conservancy scientists have collaborat-ed to track cod spawning behavior, tag halibut, test new net designs, and pilot electronic monitoring through projects in Massachusetts, New Hampshire and Maine. And a similar effort in California is bringing together fishermen and con-servationists.

AdoginthefightAn industry in flux, commercial fishing may have found a future in dogfishBy Joy Jordan

© 123RTF.COM/MARIA KRAUSE


million pounds were landed in Massachusetts, 6 million of which was landed in Chatham – three-quarters of the state's catch. Massachusetts clearly has no shortage of dogfish. Expansion of the dogfish market would generate $12 mil-lion in economic benefit to fishermen and an additional $26 million in increased economic activity throughout the supply chain.

The Cape Cod Commercial Fishermen's Alliance is one organization working with Feeney to improve the outlook for the indus-

try. The Alliance was launched in 1991 by a group of local commercial fishermen who saw the need for better fisheries management and wanted their experiences to inform it. The organization is rooted in firsthand knowledge of ocean life and committed to sustaining the tra-dition of small-scale fishing. The Alliance’s work on fisheries management, scientific projects and community education is all aimed at protecting fish and fishing for future generations.

Part of the Alliance’s recent work is sup-porting Feeney in his efforts to turn around public opinion on dogfish. The orga-nization has opted to use a different F D A - a p p r o v e d name for dogfish, Cape Shark, in an effort to improve the catch's appeal.

So far, it appears to be working. Aside from the Asian market, Feeney hopes to continue to entice buyers

closer to home as well. A number of local restau-rants have begun to serve dogfish/Cape Shark, including Captains Table in Truro and the Corner Store in Chatham and Orleans.

During the past three years, the ex-vessel price for dogfish/Cape Shark has fluctuated between $0.11 and $0.22 per pound, while traditional groundfish stocks regularly yield $1 to $2 per pound or more. To create an eco-nomically sustainable harvest, fishermen need to receive a similar price for dogfish/Cape Shark.

Feeney emphasizes that dogfish/Cape Shark is a sustainable fish-ery – there is no shortage of this catch, so the key is increasing demand to improve prices.

In partnership with the Alliance, efforts to introduce the public to dog-

fish/Cape Shark include encouraging more local eateries to serve it, purchasing it for The Family

The Cape Cod Commercial Fishermen’s Alliance works with Cape Cod's day-boat fishermen whose operations rep-resent an important part of the local economy. These fisherman are essen-tially running more than 400 indepen-dent small businesses. Last year, they brought in some 12 million pounds of seafood, worth $16 million — income and jobs that are valuable to the entire local community.

Dogfish taste testOn November 10, the Cape Cod Commercial Fishermen's Alliance hosted a dogfish tasting event at the Chatham VFW. The goal of the blind taste test was to analyze and compare the quality and taste of dogfish when handled differently. Some guests read-ily discerned which fish was more elab-orately handled, while others had more difficulty telling them apart. Ultimately, it was an important step in developing familiarity and understanding consum-er preferences for a fish species that is so important to the Cape's fishing fleet. The Alliance continues to explore this type of marketing of dogfish (Cape Shark) with its new partner, Sea to Table, a seafood sales team with a mis-sion to connect diners with the fisher-men who harvested what's on their plate.

Stabilizing the full utilization of the available dogfish/Cape Shark quota would grow the fishing economy by 470 jobs (280 harvesting jobs, 155 process-ing jobs and 35 wholesale jobs).

Doug FeeneyPHOTO BY JULIA CUMES


Lobstering in MassachusettsWhile the commercial groundfish industry in our region may be facing challenges, the news is bet-ter for the lobster industry. We spoke to Beth Casoni, Executive Director of the Massachusetts Lobstermen's Association, and share her insight here:

How would you describe the current state of the lobster industry in our region?

This year has been a great year for the lobster fisherman of Massachusetts — catches have been consistent if not up, although we won’t know specific figures until mid-2016. In general, though, it’s clear that the catch has been up, the quality has been good, and the price has been great. The resource is healthy and sustainable.

The Southern New England stock has been deemed in collapse, so some restrictions have been put in place to reduce effort by 50 percent over the next six years. Those fisherman have had

their best year so far and so are questioning the data that’s being used to indicate that reduction. If what the fisherman are seeing doesn’t match up with the science being used, then there’s a gap.

The Massachusetts Lobstermen's Association is looking for funds to conduct a tagging study to see where the Lobster Management Area 2 portion of the SNE stock is coming from. We want to make

sure what the fishermen are reporting is matching up to the "best available" science and hopefully be able to circumvent any further reductions in effort.

The Outer Cape fishery is a separate stock, and they’ve had a great year all around as well – catch, quality and price.

The conservation measures that fishermen and managers have put in place have proven successful, efforts to only harvest sexually mature lobster and return and V-notch all egg-bearing females have helped improve the stock.

What do you think the future holds for the lobstering industry?

The future looks good - we are seeing an increase in young fishermen getting into the business. As long as the management stays in place to prevent consolidation, the inshore lobster industry keeping it owner/operator.

“With price of fuel being low this year, more fisherman are rein-vesting in their businesses and that’s a good sign. In my nine years with the MLA, this has been the first year I have seen fisherman so excited and engaged in reinvesting in boats and equipment.”Beth Casoni, Massachusetts Lobstermen’s Association

© 123RTF.COM/SERGIO MARTINEZ

© 123RTF.COM/NECULAI CARMEN



Working to restore New England's groundfishNew England’s historic fishing communities may be in trouble, but The Nature Conservancy in Massachusetts is working alongside local fishermen to save them by rebuilding healthy populations of groundfish throughout the Gulf of Maine. During the summer of 2015, the Conservancy purchased its first fishing permits in Massachusetts, with six permits based in Chatham and one on Martha’s Vineyard, as an important first step in long-term effort to restore fish populations to at least 75 percent of historic levels.

“Local fishermen have been car-ing for this resource for decades, now we’re working together to find the solutions that will make it possible for fishermen to keep fishing and consumers to buy sus-tainably caught fish for genera-tions to come,” says Chris McGuire, marine conservation director in Massachusetts.

Permits give fishermen the right to catch a certain amount of a species of fish. By acquiring this quota, then

leasing it back to local fishing part-ners at affordable rates, The Nature Conservancy is able to both help local businesses survive and to sup-port sustainable fishing practices.

For several years The Nature Conservancy has partnered with the Cape Cod Commercial Fishermen’s Alliance of Chatham. Now the group is also working with the Menemsha-based Martha’s Vineyard Fishermen’s Preservation Trust. Over time, the Conservancy plans to transfer permit ownership back to these community partners, ensuring local stewardship of the fishery.

Paul Parker, who leads the Cape Cod Fisheries Trust, a program of the Cape Cod Commercial Fishermen’s Alliance focused on protecting fish-ing access, is optimistic about the collaboration with the Conservancy; “The Conservancy has a decades-long track record of working with people and the environment to build for the future,” he says.

Many Massachusetts fishermen catch groundfish – a category that includes such well-known species as cod, haddock and flounder. In recent years, the quotas for some groundfish have been dramatically reduced because of declining fish populations. With these reductions, many fishermen have been unable to sustain their businesses and have made the tough decision to sell their permits.

To help reverse this trend, a princi-pal goal of these new partnerships is to keep these valuable permits in traditional fishing communities in order to ensure their long-term access to the fishery and help sus-tain the local fishing industry.

“The Nature Conservancy’s com-mitment and experience in helping local fishing communities through-out the country and their focus on sustainable fishing practices makes them an ideal partner,” said John Keene, president, Martha’s Vineyard Fishermen’s Preservation Trust.



Pantry of Cape Cod, and offering taste tests at its Chatham headquarters.

“Our organization advises fishermen to diver-sify into stable fish-eries if possible,” says Pappalardo, and dogfish/Cape Shark fits in with that goal.

Moving forward, Feeney says, “gov-ernment agencies need to work with the fishermen side-by-side. There is no one who knows the ocean better than the ones who work in it day in and day out. Fishermen see the ever-changing habits of the ocean and this is a much more real-istic approach than relying on statistics behind the desk, especially when these statistics prove incorrect.”

Increased fishing for dogfish/Cape Shark

Attleboro · Boston · Chatham · Falmouth(508) 945-2947 · www.completepayrollsolutions.com

Innovative. Local. Affordable.We have a solution for every stageof the business life cycle.

You can count on trusted local advisors, cutting edge technology and unparalleled value....from beginning to end.

OnlinePayroll

WorkforceManagement

HR Outsourcing

Process payroll on your mobile

device from anywhere

Manage the employee life cycle from hire to retire with a single source

system

Offload compliance,

benefits administration, and Employee Management

CPShalfSept15.indd 1 8/24/15 1:11 PM

will also benefit the overall ecosystem, since it is an overly abundant predatory species. In the absence of sufficient harvest, it threatens to

compromise ecosys-tem balance.

“Fisheries science needs to be much more responsive to changes in our ecosystem,” notes Pappalardo, and this catch does just that.

While Feeney notes that the future seems pretty

bleak to fishermen, he does see a light at the end of the tunnel.

“If we all sit at the same table and talk it out, instead of always being us against them, we could easily head onto a road of recovery and sustainability,” Feeney says.

This will require cooperation and planning,

as well as a dose of entrepreneurial spirit.“There will always be commercial fishing on

Cape Cod,” says Pappalardo, “but that bright future will look different than in the past. Fishermen will thrive if they have access to permits, quota and capital to build their busi-nesses. The future of fishing demands a good business plan.”

Dogfish/Cape Shark represents a positive future for everyone who values healthy and affordable fish. Expanding market demand for dogfish/Cape Shark will build critical economic viability for fishermen and provide conscien-tious consumers a wholesome fish product for their families to enjoy.

“If we continue on that path and continue to investigate ways of using and integrating unde-rutilized or unutilized species while rebuilding our most recognized fisheries such as cod, haddock, etc.,” says Feeney, “we will put fresh, affordable fish on the table, to head onto the road of profitable and thriving fisheries once again.”

“One thing that we are seeing in Massachusetts is that commercial fish-ing and lobstering are intertwined – there is a growing lack of groundfish discards (racks) and when there are fewer of those available, it reduces one bait source used by lobstermen.” Beth Casoni, Massachusetts Lobstermen’s Association


ACCOUNTING

Carl GoldsteinShepherd & Goldstein, LLP(508) 790-1979 · sgllp.comKen Kirkland KAF · (781) [email protected]

ADDICTION/RECOVERY TREATMENT

Raymond TamasiGosnold on Cape Cod(508) 540-6550 · gosnold.org

ANIMAL WELFARE

Mary Sarah FairweatherMSPCA Cape Cod(508) 775-0940mspca.org/cape

BANKING

Timothy T. TelmanBank of Cape Cod(508) 568-2300 · bankofcapecod.comDorothy SavareseCape Cod Five Cents Savings Bank(508) 240-0500 · capecodfive.comJoel CrowellCooperative Bank of Cape Cod(508) 568-3200thecooperativebankofcapecod.comPeter MuiseFirst Citizens’ Federal Credit Union(508) 979-4757firstcitizens.org

BUSINESS VALUATION

Mark RobinsonKAF · (781) [email protected]

BUILDING MAINTENANCE

Greg McClayAssociated Elevator Companies Inc. (800) 828-5151 associatedelevator.com Stephen NelsonClearwater Recovery(781) 878-3849clearwaterrecovery.com

Bernadette BramanSouth Shore Generator Sales & Service(508) 295-7336 · ssgen.com

BUILDING MATERIALS

Tony ShepleyShepley Wood Products(508) 862-6200 shepleywood.com

BUSINESS CONSULTANTS

Terence ShepherdROCG-Shepherd & Goldstein Consulting Group · (508) 790-1979(617) 412-4640rocgboston.com

CHILDREN ADVOCACY SERVICES

Stacy Gallagher Children's Cove508-375-0410childrens.org

COLLISION REPAIR

Chris KingKing Collision (508) 747-2005 kingcollision.com

COMMERCIAL DEVELOPMENT

Linda BurkeA.D. Makepeace Company(508) 295-1000 admakepeace.com

COMMERCIAL LENDING

Francis E. CampbellPilgrim Bank(781) 383-0541bankpilgrim.com

CREDIT CARD PROCESSING

Joe ForgioneTransaction Resources Inc(508) 918-9226transactionresources.com

EMPLOYEE BENEFITS

David RobinsonRogers & Gray Insurance Agency(800) 553-1801 · rogersgray.com

EMPLOYMENT

Joan RezendesCareer Opportunities(508) 771-5627 · capejobs.com

ENGINEERING

John Bologna, P.E.Coastal Engineering Company(508) 255-6511 coastalengineeringcompany.com

ENTERTAINMENT

Rob Nichols Ryan Amusements(508) 759-5464 · ryanfamily.com

FINE CLOTHING

James Penn and Richard PennPuritan Cape Cod(800) 924-0606puritancapecod.com

HEALTH CARE

Christopher SmalleyBeth Israel Deaconess Hospital–Plymouth(508) 830-2422 · bidplymouth.orgPatrick KaneCape Cod Healthcare(508) 862-5553capecodhealth.org

HUMAN RESOURCES

Warren RutherfordThe Executive Suite(508) 778-7700theexecutivesuite.com

INSURANCE

Courtney FiniganMurray & MacDonaldInsurance Services, Inc.(508) 289-4160 · mmisi.comMichael RobinsonRogers & Gray Insurance Agency(800) 553-1801 · rogersgray.com

LANDSCAPING

Christopher J. JoyceJoyce Landscaping Inc.(508) 428-4772 joycelandscaping.com

LAW

Beth E. O’Neal, Esq.Conn Kavanaugh(617) 348-8208 · connkavanaugh.com

MBA EDUCATION

Glenn McGibbonCurry College(617) 333-2320 · curry.edu

PAYROLL & HR

Melissa FarrellComplete Payroll Solutions(508) 945-2947completepayrollsolutions

PRINTING

Ernie JohnsonCapeBusiness.com(508) 385-3751 · capebusiness.com

PROMOTIONAL PRODUCTS

Ernie JohnsonCapeBusiness.com · (508) 385-3751capebusiness.com

PUBLIC RELATIONS

Jim FarrellPR First · (781) 681-6616 · prfirst.com

ROOFING

Russell Cazeault and Tim SanbornCazeault Roofing & Solar(508) 428-1117 · cazeaultroofing.com

SHREDDING

Brian GilmoreCape & Islands Shredding Service(508) 432-4045

TECHNOLOGY

Andres RemisiCape Solutions(508) 815-4500 · icapesolutions.com

TELECOMMUNICATIONS

Mike IannettaComcast Business Services(508) 884-2373 · Business.Comcast.com

Our Business Toolbox section features experts in a variety of fields sharing their knowledge with you, with a focus on information to better help you success-fully operate your businesses. We encourage you to submit questions – on any topic – and we will have an expert address them on these pages. Send questions and topic suggestions to [email protected].

TEAMOFEXPERTS

A PRODUCTIVE WORKFORCE... THE GREATEST ASSET AND CLEAREST INDICATOR

OF A THRIVING BUSINESS.

RECRUIT · TRAIN · UPGRADE · RETAIN

An engaged, motivated workforce can make a big difference in your company’s productivity.

Find out what Career Opportunities can do to enable your company to continue to thrive.

CONTACT OUR BUSINESS SERVICES TEAM TODAY! Neila Neary, Business Services Representative

508-862-6134 · [email protected]

Emily Johnson, Staffi ng Executive508-862-6105 · [email protected]

372 North Street Hyannis · 508-771-JOBS (5627)www.capejobs.com

careeropsoct15.indd 1 9/14/15 9:48 AM


Management

The Best Exit Plan EverBy Warren Rutherford

As a business owner, I know I will need to develop an exit plan when I decide to sell my business. • That is, if I decide to sell.

• I really mean, if I find my chair a tad too uncomfortable.

• Seriously, do I really need to think about the Monday morning after I sell?

• Besides, who invented this exit planning strategy anyway?Random thoughts – right? Perhaps, but

then I think about the perception that an exit plan conveys − when you run for the exit you are running away from something, usually something tragic or life-threatening.

Perhaps the name does not work, but it has legs. It gets used a lot. And, truth be told, hav-ing a well-developed exit plan for your business does benefit you as the business owner in the long run. As long as you don’t have to think about all those personal things that get in the way.

I thought I’d get a little personal in this article so that baby boomer business owners can think more strategically about the Monday morning after – and what you should consider developing in order to make the exit a positive experience.

Develop a personal purposeThat’s right – focus first on the personal

purpose of your exit. It’s not sitting on the porch all the time, it’s not playing tennis and golf all the time (even with all the recreational facilities nearby). Perhaps it’s about defining a purpose: maintaining your physical health, maintaining intellectual stimulation that will diminish once you stop working, developing with your spouse or significant other activi-ties that you both will enjoy, and determining what type and kind of recreational and creative activities you want to pursue, to name a few. Done right, you can develop a great personal transition and exit plan.

Look at the business alternativesThe last time I looked, there were quite a few

options you could evaluate when you are ready to think about your business exit. It could be you have a business partner and you could sell

BUSINESSTOOLBOX

your shares to him/her. Or, you might have the option of passing your company on to fam-ily members. Or, you might want to sell your company to an outside buyer, to name a few.

Which one is the best for you? Ah, the devil is in the details, and that requires some well-thought-out and structured planning.

What is your time frame?Now, next year, three years, five years, 10

years? Is it too soon – or too late − for you to plan? In my case, I found it quite helpful to put a time frame around it. Now I know what I need to do to build the value of my business. And what about you? Have you thought about having a business valuation performed so that you can get a sense of your company’s actual value now – and what steps you need to take in order to increase its value over your chosen time frame? Or will your value expectation set the time frame? Are you counting on your business sale to help fund your retirement years?

Decide to sell for success – thefirsttime!

If you are going to sell, you want to get it done right the first time, right? If you can work through a process that achieves clarity, allows you to explore new opportunities, helps you to find new meaning in your life, and enables you to discover a new sense of purpose, would that work for you?

It’s an awesome opportunityAs a business owner, and most likely a baby

boomer business owner, I bet you’ve been thinking about leaving your business – and you may have even decided to avoid think-ing about it. But if you are avoiding thinking about it, who really wins?

I often think of that half-full glass as full of opportunities, not problems. The key to your exit plan might just be in striking a successful balance between the water in the glass and the air above it. If you can develop a great transi-tion strategy, it increases your chances of suc-cessful implementation of both your personal and business transition – and, get this, will lead to an exciting and fulfilling new life. Pretty cool right?

Warren J. Rutherford is Owner of TheExecutiveSuite.com in Hyannis. He provides executive and professional search, transition plan-ning, and executive coaching to businesses. He can be reached at (508) 778-7700 or [email protected].


Building Services

Elevators – Past, present and future

By Brad McClay

Elevators are a common aspect of many buildings today, and often taken for granted. They date back hundreds of years and their development has fol-lowed a fascinating path.

Start me upThe genesis of elevators can be traced back

to the Third Century BC. Hoists, operated by animal or human power or by water-driven mechanisms, were in use in the Middle Ages. Hoists continued a gradual evolution until the elevator as we know it today was first developed in the 1880s. Those relied on steam power or hydraulic plungers. Later came the cab affixed to a hollow plunger that lowered into an underground cylinder. Liquid, most commonly water, was injected into the cylinder and made the plunger elevate the cab. The cab was then lowered by gravity by simply releasing the water. These water-driven valves were manipulated by passengers using rope through the cab and was later enhanced when lever controls and pilot valves were incorporated to regulate cab speed. The “granddaddy” of today’s traction elevator first appeared during the 19th century in the United Kingdom, a “lift” using a rope running through a pulley and counterweight tracking along the shaft wall.

I got the power The power elevator debuted in the mid-19th

century in the United States as a simple freight hoist operation between just two floors in New York City. In 1853, in a defining moment in elevator development, Elisha Graves Otis dem-onstrated the first elevator safety mechanism used to break the cab’s fall in case of rope failure. Just four years later, the country’s first Otis pas-senger elevator was in operation in New York City. Ten years after that, Elisha’s sons found-ed Otis Brothers and Company in Yonkers, NY, eventually leading to mass production of thousands of elevators. Later, various types of elevators became available, such as screw-driven, rope-geared and hydraulic models.

Takin’ me higherLater in the 1800s, German inventor Werner

von Siemens incorporated the new technology of electricity when he integrated the electric

BUSINESSTOOLBOX

You Swipe. We Do the Rest.Passionate Service. Innovative Solutions. Competitive Rates!

Streamline your credit card processing with customized solutions to suit your business.Using the latest technology, from new Chip Card acceptance to processing with your cell phone, we help you fi nd the most effi cient way to

process transactions and keep your business running smoothly and profi tably.

Local Sales and Service; South Shore, Cape & Islands

TransactionResources.com

The power to

customize a gift and loyalty

program to suit your needs -

IntroducingJoe Forgoine Regional Sales Manager 508-918-9226

Deena Tolley Sales 508-280-2346

Need new equipment? Looking to expand? Trying to develop a new product? MassDevelopment can help. We offer loans for growth initiatives, long-term financing for real estate projects, and innovation grants to help drive your workforce. And with easier access to business expertise and support, there are so many ways to grow. For more information, call 800.445.8083, or visit MassDevelopment.com/manufacturers. Way to grow.

You create great products. We create ways to make it possible.

KHJ21999_MAS142_MANUFACTURING_4.875x4.875_mech.indd 1 11/13/15 7:01 PM


motor into the elevator. In 1887, an electric ele-vator was developed in Baltimore using a revolv-ing drum to wind the hoisting rope. However, these drums could not practically be made large enough to store the long hoisting ropes required by higher buildings. Motor technology and con-trol methods continued to evolve rapidly and in 1889 came the direct-connected geared electric elevator able to accommodate higher build-ings. By 1903, this design had evolved into the gearless traction electric elevator, which would forever change the urban landscape by allowing 100-story skyscrapers to become possible.

Today (is the greatest day)There are intricate governors, magnetic

devices, electronic components, mechanical and electrical switches used to carefully control cab speeds in any situation and allow for auto-matic operation. Buttons have given way to keypads and the computer age has brought the microchip-based capability to operate banks of elevators with precision traffic flow, maximized efficiency and extreme safety. Today’s new tech-nology and designs mean the sky is the limit.

Remember tomorrowTime flies and so does technology. Over

time, elevators have become better, faster and more reliable and the technology still continues to advance. Elevators are critical to building operations. All elevators eventually need to be modernized as they become fatigued, technol-ogy becomes outdated or building functionality simply needs updating to stay efficient. The question becomes when, what and at how much cost. That’s why it is important to work with professionals proficient in modern elevator technology who can help you build the best plan for your short-term and long-term elevator needs.

Brad McClay is Vice President of Field Operations for Associated Elevator Inc. He can be reached at (800) 828-5151 or [email protected].

The power elevator debuted in the mid-19th century in the United States as a sim-ple freight hoist operation between just two floors in New York City. In 1853, in a defining moment in elevator development, Elisha Graves Otis demonstrated the first elevator safety mechanism used to break the cab’s fall in case of rope failure. Just four years later, the country’s first Otis passenger elevator was in operation in New York City.

THE AFFORDABLE WAY TO PROTECT YOUR COMPANY’S DOCUMENT SECURITY

· ON-SITE MOBILE Document Destruction Service

· Offering convenient & economical destruction of yourconfidentialrecords

· CertificateofDestructionissued! · Insured & Bonded

· Safeguarding You from Identity Theft

559 Meeting House Rd · South Chatham · [email protected]

508-432-4045 · 1-877-38-shred

CAPE & ISLANDSSHREDDING SERVICE, LLC

CIShredthird.indd 1 11/16/15 2:30 PM

Call us about our exciting new strategies for your 2016 marketing plans!

SEO • Digital Outreach & Retargeting • IP Targeting • MobileAnd Cape Cod’s fastest growing website...

Now offering digital solutions to build your business:

Cape Cod Broadcasting Has A New Name!


Beautiful Properties Begin Here...

The Power of One for all your property needs

The Joyce Companies offer a single source solution forcomprehensive design, installation and property maintenance, as well as the highest quality and value for your investment. We provide the power of one ser-vice provider for complete landscaping, property maintenance & concierge services.

www.joycecompanies.com508-428-JOYCE (5692)

• Landscape Design & Construction• Complete Year-round Landscape Maintenance

• Custom Lawn Fertilization Programs• Ornamental Tree & Shrub Control• Vegetation Control

Sprinkler/Irrigation Systems:• Service• Spring turn-on/Winterization

ONE CALL DOES IT ALL

JoyceHalfAug15.indd 1 7/16/15 10:04 AM

BUSINESSTOOLBOX

Automotive Services

Keeping your family safe: 7 signs you’ll get the right repair

By Matt King

Restoring your vehi-cle back to pre-accident operation, safety and value should be the primary goal of every collision repair facility. Since that’s not always the case, it’s important

to know how to choose a shop that’s going to deliver a proper and safe repair to you and your family.

You don’t need an estimateForget what you’ve heard about getting mul-

tiple estimates before you select a shop. That’s just a waste of time. You don’t need an estimate; you need your car repaired.

Truth is, any estimate or appraisal won’t be

accurate because it will only list visible dam-age. The full amount of your repair can only be determined by disassembling the vehicle to uncover all of its hidden damages. Only after it’s apart can the shop then compile a complete repair plan – an itemized list documenting all the parts, materials and labor required.

Tip: Your insurance company knows additional damage will likely be found after the vehicle is disassembled, and they will agree to pay for neces-sary repairs. Insurance companies will typically only pay full repair costs after you have committed to repairing your vehicle and left it at the shop of your choice.

Tip: You do not need to go to a shop that your insurance company recommends. While there are many qualified, reputable shops on their list, and choosing one of them may expedite the claims pro-cess, the choice is ultimately yours.

Shops can’t “save your deductible”When you purchased your insurance policy,

you agreed to pay a specific deductible amount for a claim. This is non-negotiable. Any attempt to “save your deductible” is likely unethical and

possibly fraudulent. Shops typically “save your deductible” by

giving you a different repair than the one they billed your insurance company.

Tip: Any reputable shop shouldn’t “save your deductible” − period. Before you accept this “deal,” consider who is offering it and what you might get as a result – taking shortcuts on your repair will likely depreciate the value and compromise the safety of your vehicle.

Ask questionsIt’s OK if you don’t understand the repair

process or how to file an insurance claim. The shop’s job is to educate you on the service they provide and the steps required to get you back on the road safely. They should take the time to explain what needs to be done to repair your vehicle and why.

Tip: Ask questions, take a tour. If it looks like they care about their business, then they will likely care about you and your vehicle, too. Did the staff seem genuinely interested in helping you? Was the shop clean and comfortable? Will your vehicle be stored in a safe, secure location after hours?


Member FDIC | Member SIF | Equal Housing Lender

Your business has goals,

we have solutions. www.BankPilgrim.com | 781-383-0541

Discover the Difference

Cohasset | Marion

At Pilgrim Bank, we support Cape and Plymouth businesses with the products and services needed to manage a business. We offer:•Expertiseandlocalservicing•Dailycashflowandinvestmentneedsmanagement•CommercialandSBAApprovedLending•Accesstoyouraccount24hoursaday,7daysaweek•Customizablesolutionsandone-on-oneattention

Visit one of our offices, or give us a call at (877) 380-2265.

LookforcertificationsAny shop can say they are properly trained

and have the right equipment for your vehicle, but don’t just take their word for it. An easy way to know if the shop is properly equipped is by asking if they are a “Factory Certified Collision Repair Facility” − many vehicle manufacturers offer certification programs for shops that meet their specific training and equipment require-ments. Also, look for training designations from

industry groups, like I-CAR or ASE, which indicate that the shop participates in ongoing training.

Tip: Automakers audit certified shops annu-ally to ensure continued compliance of their strict program requirements, including making sure the shop’s technicians are current on training. New vehicle technology is rolled out with each model year, so training is an essential, ongoing process.

InspecttheirfinishedproductAt any shop, you’re likely to find repaired cars

waiting to be picked up. Those are the shop’s finished product, so check them out before you hand over your keys.

Does the paint match? Are the parts aligned properly? Is the car being returned to its owner in like-new condition?

Tip: Ask to be shown cars awaiting delivery. The shop should be happy to show off their finished product, and you shouldn’t be able to tell that it was ever in an accident.

Read the reviewsExplore online reviews of the shop on sites

like Yelp, Google+ or Facebook. See what customers say about the quality of their work and the condition in which their vehicle was returned to them. Reviews are an invaluable resource for learning how a shop treats its cus-tomers and how it handles issues.

Tip: As with any business, you should feel com-fortable with a shop if the majority of their reviews are positive. Don’t be afraid to ask questions if any of their reviews are concerning.

Get it in writingAfter your car is properly repaired, it should

be safe for you to drive for years to come. Since an issue with your repair could still occur, be sure the shop offers a lifetime warranty on their work.

Tip: Look for any limits or conditions to their warranty and what you can expect if you do return to the shop for an issue down the road.

Matt King is the Business Development Manager at King Collision Centers, operator of two state-of-the-art collision repair facilities in Pembroke and Plymouth. He may be reached at [email protected]. For additional information visit www.kingcollision.com

It’s OK if you don’t understand the repairprocess or how to file an insurance claim. The shop’s job is to educate you on the service they provide and the steps required to get you back on the road safely. They should take the time to explain what needs to be done to repair your vehicle and why.


Tax Planning

Top tax tips foryear-end planning

By Conor Flanagan, CPA

The holiday season is upon us. It is officially that time of year packed with family and social gatherings, last-minute shopping, and ironing out the final details for

upcoming parties. While all of those endeavors are definitely worthwhile, there is one more that should be added to the top of your list – year-end planning for your business. Taking heed of the following five strategic tax tips can get your business in good shape at the end of the year, and position your business for success in 2016.

Tax Tip No. 1: Determine whether or not your organization could benefit from additional equipment purchases. As you look at your year-end numbers, it may make sense to buy equip-

BUSINESSTOOLBOX

ment you’ve been holding off on obtaining. As it stands now, the current section 179 limit is $25,000 and bonus depreciation has not been extended for 2015. However, if prior years are any indication, both the expanded section 179 limit and bonus depreciation could be restored. In addition, you want to make sure that you are maximizing the benefit of the de minimis safe harbor, which you may elect to apply to amounts paid to acquire tangible property. Note: the limit for those with applicable finan-cial statements (AFS) is $5,000, and the limit for those with non-AFS is $500.

Tax Tip No. 2: Calculate the stock and debt basis. If your business is an S-corporation, share-holders should calculate the stock and debt basis before the end of the year. When completing this, the goal is to ensure that the basis is suf-ficient to benefit from a tax loss.

Tax Tip No. 3: Consider changing your busi-ness’s accounting method. You may find there are accounting methods that are more beneficial than what you’re currently doing. Selections to evaluate include: the prepaid expense election and the cash basis method for certain entities. The prepaid expense election is an automatic

The essential policy forBusiness OwnersIf your business involves real estate ownership, retail sales, restaurants, auto service facilities, offices or trade contracting, a Commercial Multi-Peril (CMP) policy could help meet your needs for property and general liability insurance. A CMP policy is flexible. Limits within the policy can be tailored to meet the specific needs of most businesses.

Contact Rogers & Gray to learn more abouta Commercial Multi-Peril (CMP) policy fromMapfre Insurance.

RogersGray.com • 877.539.0679

change and allows for a tax deduction in the year the expense is paid, rather than over the life of the asset. The cash basis method consists of recognizing income when actually or construc-tively received, and deducting expenses in the tax year in which they have actually been paid.

Tax Tip No. 4: Make cash basis taxpayer adjustments. If you are a cash basis taxpayer, you may want to make a few adjustments, including accelerating deductions, and deferring income. This provides the maximum deferral for tax purposes as the income is not required to be reported until received and the expenses can be deducted when paid.

Tax Tip No. 5: Ponder your retirement plan options. As you look at where your numbers stand as 2015 comes to an end, this is a great time to review your retirement allocation, and maximize your pension contributions.

With a careful analysis of your current stand-ing and a little preparation, you can start to lay the groundwork now to set your business up for an even better start to 2016.

Conor M. Flanagan, CPA, is a Tax Manager for KAF Financial Group. He can be reached at [email protected] or (781) 356-2000.


Law at Work

Guidelines for year-end bonuses; increases in minimum wage

By Beth O’Neal, Esq.

I am starting to think about year-end bonuses for my employees, and would like to be generous this year because we have done very well and the employ-ees have worked hard. Are

there any best practices in terms of computing or paying bonuses under the law, and are there any pitfalls of which I should be aware?

The main concern relates to your non-exempt employees. This is because the payment to them of a bonus may impact overtime and the calculation of their regular rate of pay (used for purposes of calculating overtime pay).

For starters though, you should be aware of the different types of bonuses an employer might pay and the impact of each on overtime pay.

Discretionary bonuses:Discretionary bonuses are generally payments

made by an employer that an employee does not have any reason to expect and are made at the sole discretion of the employer in recogni-tion of services or around the holidays, and are not included in calculating overtime. So, for example, a holiday or Christmas bonus that has not been promised, the payment and the amount of which are in your sole discretion would likely not implicate overtime issues. The Fair Labor Standards Act (“FLSA”) establishes that a “discretionary bonus” is one where both the fact that payment is to be made and the amount of the payment are determined at the sole discretion of the employer at or near the end of the period and not pursuant to any prior contract, agreement or promise causing the employee to expect such payments regularly. Many employers intend to offer discretionary bonuses yet, because the employer “does not retain discretion both as to the fact of payment and to the amount until a time quite close to the end of the period,” many times such bonuses can be considered non-discretionary.

Non-discretionary bonuses:FLSA regulations provide that “non-discre-

tionary” bonuses are those bonuses that are “announced to employees to induce them to work more steadily or more rapidly or more

BUSINESSTOOLBOX

efficiently or to remain with the firm … and are regarded as part of the [employee’s] regular rate of pay.” Attendance bonuses, individual or group production bonuses, bonuses for quality and accuracy of work, bonuses contingent upon the employee’s continuing in employment until the time the payment is to be made and the like fall within this category. These non-discre-tionary bonus payments are wages and must be included in the calculation of an employee’s regular rate of pay for purposes of properly cal-culating (or re-calculating) overtime pay.

The FLSA allows for bonuses to be paid weekly, monthly or annually, at the employ-er’s choosing. However, if a non-discretionary bonus is paid other than weekly, then the employer is required to adjust its employees’ payrolls to reflect any bonus pay, retroactively, and to increase the amount of both hourly and overtime pay for each employee receiving the bonus payments. In these circumstances, if the total amount of the bonus can be allocated to the particular workweeks in which the bonus pay was earned, then the employer must adjust each employee’s regular rate of hourly and overtime pay for those weeks by increasing the total amount of compensation earned for that pay period. In other words, when the amount of the non-discretionary bonus is set, it must be apportioned back over the work weeks of the period of time for which it is earned. An addi-tional amount of money must then be paid for each workweek during the period in which the employee worked overtime, if any. This exercise is required by the FLSA which mandates that non-exempt employees be paid one and one-half times their “regular rate” of pay for all hours worked in excess of 40 during an individual work week. The regular rate of pay, however, is not always the same as the employee’s hourly rate of pay. This is because all work-related pay-ments, including non-discretionary bonus pay-ments, must be taken into account when calcu-lating an employee’s proper regular rate of pay.

It is important to properly determine the period of time for which the bonus is paid, and analyze whether additional overtime compensa-tion is owed to your non-exempt employees who receive a non-discretionary bonus payment.

There is a method you could use in calculat-ing and paying a non-discretionary bonus that would not impact an employee’s overtime. You could adopt a bonus plan based upon a per-centage (assigned by you) of your non-exempt employee’s pay. This type of a plan is permitted, so long as the percentage is applied to both the employee’s regular earnings and the employee’s overtime earnings, if any.

The payment can also be conditional, i.e.

based upon the achievement of enunciated goals. The reason it is permitted is because the application of the percentage to both the regular and overtime earnings, results in an increase to the employee’s pay by the same percentage, thus not altering the ratio between them, and there-fore no separate calculation of the employee’s “regular” rate of pay is required. An example of the math appears below. It is based upon an hourly rate of pay of $10, and an overtime rate of $15 (or $5 more per each overtime hour), and a workweek of 50 hours.

Straight-time compensation (50 x $10) $500

Overtime compensation (10 x $5) $50

10% bonus ($550 × 10%) $55

Total compensation $605

As you can see, this is a tricky and potentially complicated issue, and you should not embark upon paying any non-discretionary bonuses without considering all of your options and seek-ing competent advice.

I have been hearing a lot about increases in hourly minimum wage for certain workers, includ-ing those in the fast food and big box store sectors. Is there any news on this front?

In fact, there is. The legislation, known as Senate Bill 1024, was reported to the Massachusetts Senate, where it is being spon-sored by Senator Dan Wolf, D-Harwich. The bill calls for a $13.50 per hour wage for fast food workers starting on January 1, 2017, with the wage rising to $15 an hour on January 1, 2018. The legislative Labor and Workforce Development Committee endorsed the bill by a 4 to 2 vote on November 10, 2015. This effort on the state front is independent of the efforts being made on the federal level to raise the wages of fast food workers and others. It remains to be seen who will pass what, but it is clear that there is a significant push at both the state and fed-eral level to increase the wages of these workers. Reportedly, this would impact approximately 250,000 workers in Massachusetts alone. Of course, if the minimum wage for such workers is increased, this necessarily impacts their overtime rates of pay as well, which will remain at one and one half times their regular rate of pay.

Beth O’Neal, Esq., is a partner in the Boston law firm of Conn, Kavanaugh, Rosenthal, Peisch & Ford LLP. Send questions to [email protected].

THIS COLUMN, WHICH MAY BE CONSIDERED ADVERTISING UNDER THE ETHICAL RULES OF CERTAIN JURISDICTIONS, IS INTENDED AS A GENERAL DISCUSSION OF THE TOPICS COVERED, AND DOES NOT CONSTITUTE THE RENDERING OF LEGAL ADVICE OR OTHER PROFESSIONAL ADVICE BY CONN, KAVANAUGH, ROSENTHAL, PEISCH & FORD LLP OR ITS ATTORNEYS. IN COMPLIANCE WITH U.S. TREASURY REGULATIONS GOVERNING TAX PRACTICE, ANY U.S. FEDERAL TAX ADVICE CONTAINED IN THIS PUBLICATION IS NOT INTENDED OR WRITTEN TO BE USED, AND CANNOT BE USED, FOR PURPOSES OF AVOIDING TAX PENALTIES OR IN CONNECTION WITH THE PROMOTING, MARKETING OR RECOMMENDING TO ANY INDIVIDUAL OF ANY TRANSACTION OR MATTERS ADDRESSED THEREIN.


Developing a winning strategyJacqueline CollinsPrincipal, Partnering for PerformanceChairwoman of the Board of Directors, South Shore Chamber of Commerce

Here we are, coming to the end of 2015. Are you where you want to be? What are your roadblocks? How will you know when you have a breakthrough? Here is a summary of some of the things you should

be thinking about and acting on:

Your vision statement • A vision is a statement about what you and your organization wants to

become. It is the core of your inspiration and motivation.• A vision should stretch you and your organization's capabilities and

image of itself. It gives shape and direction to the future and answers the question: "Where do we want to go?"

Your mission statement• The difference between a mission statement and a vision statement is

that a mission statement focuses on the present state while a vision statement focuses on the future.

• All mission statements broadly describe an organization's present capa-bilities, customer focus, activities and business makeup.

• A mission statement serves as a baseline for effective business planning.

Strategy development questions• Where are we now?• What do we do well?• Where do we need improvement?• Where do we want to be?• What can we offer to the market to differentiate ourselves?• How can we add customer value?

• What alternative growth directions should be considered? How should they be pursued?

Personal branding • Create a personal brand that reflects your genuine strengths.• Being yourself will not only ensure that you are seen as genuine and

trustworthy, it will ensure that others can access your knowledge and skills because they are comfortable engaging you.

• Each person has unique strengths and talents that set them apart from others in their professional field. The key to a successful personal brand is to identify what differentiates you, to develop these skills and attri-butes and market them in a way that is authentic.

• Famous American actress and singer Judy Garland once gave this wise advice: "Always be a first rate version of yourself, instead of a second-rate version of someone else."

Marketing/PR• Write your personal strategy. Write a short and crisp elevator pitch and

describe how you want to be known. Define your target market and know its needs.

• Build your network. It's all about building relationships. Build a loyal group of followers.

• Become visible. Attend networking events; use social media. Build a website that is congruent with what you say you provide.

• Start listening. Keep track and up to date on the topic(s) you want to build a profile around and see what other people are talking about and try to differentiate yourself from them.

LASTWORD© 123RTF.COM/JEZPER

BOOM!

NAILED IT.Health & Wealth is the perfect vehicle to reach the most desirable of all markets... the baby boomer.

We combine content tailored to boomer interests and distribution that targets a boomer demographic.

The results? Dynamite.

Call us to learn how you can make Health & Wealth work for your business. You can’t get this program from anyone but us.

Photo by Vince DeWitt

Spring 2015 The BaBy Boomer magazine of

The SouTh Shore, PlymouTh and CaPe Cod

Savor the

momentfirst Crush Winery founder

dr. frank Puzio has turned

a hobby and a passion for

winemaking into a successful

second career.

Wealth ApprAisAls

40 Cape & Plymouth Business Health & Wealth | Spring 2015 | capeplymouthbusiness.com

Antiques &

ColleCtAbles:

What’s hot, what’s not

By Peter Smith

As many of you may recall, the conver-

sation in my previous article was pri-

marily about the radically changed land-

scape of the antiques and collectables

market and how, for the most part, col-

lectors have taken a loss when it comes

to the current value of their items. I

promised you there were bright spots,

and that is what I am going to focus on

here. Although, if you are looking for

areas where value has actually gone up,

the list is short. I will include categories

that have remained constant or even

gone down a bit. If your collection has

declined in value by only 10 percent or

20 percent, consider that a win.

What's hot and why?

Ask any auctioneer what’s hot and they

will likely answer, “All things Asian.”

That is not to say it is the latest U.S.

trend and Americans are scooping up

Asian objets d’art. They are not – Asians

are! Auctioneers and dealers are selling

an incredible amount of merchandise

back to Asia. In such quantities, it has

become for many auction companies

their number one grossing category.

China has been exporting porcelain, art

and furniture since 1825. A few years

later, Admiral Perry sailed into Hong

Kong harbor and cut a deal to export tea

to the U.S. – and ever since, a staggering

amount of merchandise has sailed out of

China. And it continues today.

Interestingly, there is one broad cat-

egory of collectables that has fared

well: Things that men tend to buy –

‘mantiques.’ Antique and vintage guns,

decoys, and sporting collectables have

all done well. Cars, coins, watches and

militaria all have held their own during

these past years of decline. I think this

is largely due to the fact men

collect in a different way. They are

in general less inclined towards trends

and fashion, and more focused perhaps

on a single lifelong area of interest. Not

to mention, there are traditionally far

fewer categories that men find interest

in.

Domestically, as far as home decor is

concerned it was all about ‘mid-century’

for a while, and still is, though to a lesser

degree. The term mid-century is a bit

misleading and refers to objects of a

‘modern’ design ranging from the 1920s

through to the 1980s. When people

ask me what is selling, it has therefore

become a more difficult question to

answer these days.

The trend among decorators appears

to be ‘anything goes.’ An eclectic mix of

modern and certain types of antiques is

the status quo. When I say cer-

tain types of antiques I am refer-

ring to the one area of antique furni-

ture and decor that is on the rise: early

primitive Americana. A good country

painted stepback cupboard or perhaps a

primitive farmer’s table is the look many

people are purchasing to mix with other

styles. Traditional or formal furniture is

nowhere to be seen.

Vintage and antique jewelry is and has

been a constant, reliable category for

holding value. Some of that was a reflec-

tion of gold and silver having increased

so much, but those numbers have come

down and jewelry has held up nicely.

And then there is fine art – a com-

plicated, ever-changing and important

category that warrants much consider-

ation. I will do my best to give a sum-

mary of the current market though the

subject warrants more attention than I

can provide here. Original art by little-

known or unknown artists has become

a real bargain. People are buying artists

more than they buy art. A good artist

on a bad day will command more than

a fine painting by an unknown. The mid-

century trend applies here as well. Gone

is the fashion of hanging an antique

portrait of some sea captain or early

still life. Abstract and impressionist art

from the 20th century has gone crazy

and has largely displaced the more clas-

sical styles of earlier times. Prints have

taken an even bigger hit, largely because

of the relative bargains one can find on

original works. Color is another aspect

of what's hot today. Dark and dreary old

paintings aren't mixing well with the new

fashion of bright and bold. All that said, it

seems sometimes like there are no rules

when it comes valuing art. Each piece

must be considered for its own merits.

Depending on certain parameters, two

works by the same artist can have the

decimal point in two different places

when it comes to value.

Who, what, where, when and why are

all part of the formula. The ebb and

flow combined with guaranteed and con-

stant change in the marketplace is what

makes my job so interesting – often chal-

lenging, but always exciting and full of

surprises. Happy hunting!

Peter Smith is owner of

the Sandwich Antiques

Center, (508) 833-3600,

and The Plymouth

Exchange, (774) 283-

4697 or theplymouthex-

change.com. He has been

working with lawyers,

banks, realtors and fami-

lies as an appraiser and

estate liquidation consul-

tant since 1991.

capeplymouthbusiness.com | Spring 2015 | Cape & Plymouth Business Health & Wealth 41

© 123rf.Com/SErgEy JAroCHkin

© 123rf.Com/nik mErkulov

I used to market in multiple

publications and now for much of

my print marketing I use Health

& Wealth. Their demographics

and distribution have just nailed

my target customer. I get more

response with my H&W ads than

anywhere else I advertise. Peter SmithOwner, The Plymouth Exchange

Plymouth, MA

The Baby Boomer Magazine of the South Shore, Plymouth and Cape Cod

www.health-n-wealth.com

brought to you by Cape Business Publishing Group

Community Banking Since 1855Customer Service Center: 888-225-4636

www.capecodfive.com

“Cape Cod Five is our trusted advisor”

“To achieve our goals, we need a bank that can help us grow and that we trust. Their staff is knowledgeable and understand what it takes to launch new products and expand business. It is important to us to have a local choice that will assist in achieving our vision.”

Craig Canning

Progressive Growers, Wareham

a dog in the fight€¦ · the fight to help turn around the commercial fishing industry, ......

Documents