a systems approach to modern leadership
TRANSCRIPT
A Systems Approach to Modern Leadership
with Matt Barcomb @mattbarcomb
Pursue something passionately, but don't take anything too
The Meh
1. Embrace uncertainty 2. Consider the whole 3. Design experiments
(with some activities)
@mattbarcomb
Challenges for leaders (part 1)
@mattbarcomb
People-systems are made up of “parts” that are continuously contextually variable
Challenges for leaders (part 1)
@mattbarcomb
People-systems are made up of “parts” that are simultaneously parts of multiple systems
People-systems are made up of “parts” that are continuously contextually variable
Challenges for leaders (part 1)
@mattbarcomb
Embrace Uncertainty@mattbarcomb
Embrace Uncertainty
Purposeful Directional Goals
@mattbarcomb
Embrace Uncertainty
Purposeful Directional Goals
Enabling Constraints
@mattbarcomb
Embrace Uncertainty
Purposeful Directional Goals
Focus on Probleming
Enabling Constraints
@mattbarcomb
Goals & Constraints
@mattbarcomb
Goals & Constraints
What
@mattbarcomb
Goals & Constraints
What
Why
@mattbarcomb
Goals & Constraints
How
What
Why
@mattbarcomb
Goals & Constraints
How
What
Why
@mattbarcomb
4 Ws Problem Statement
@mattbarcomb
4 Ws Problem Statement
What?
@mattbarcomb
4 Ws Problem Statement
Who?What?
@mattbarcomb
4 Ws Problem Statement
Who?What?
Why?
@mattbarcomb
4 Ws Problem Statement
Who?What?
Why? When?
@mattbarcomb
Challenges for leaders (part 2)
@mattbarcomb
A lot of time is spent focused on improving individual parts in the system
Challenges for leaders (part 2)
@mattbarcomb
A lot of time is spent focused on improving individual parts in the system
The system is not treated as a whole, improving connections between the parts
Challenges for leaders (part 2)
@mattbarcomb
A lot of time is spent focused on improving individual parts in the system
Desired behaviors or outcomes are not supported by the system
The system is not treated as a whole, improving connections between the parts
Challenges for leaders (part 2)
@mattbarcomb
Consider the Whole@mattbarcomb
Consider the Whole
Boundaries
@mattbarcomb
Consider the Whole
Boundaries
Parts
@mattbarcomb
Consider the Whole
Boundaries
Parts
Connections
@mattbarcomb
First we determined boundaries
First we determined boundaries
Dev Team
First we determined boundaries
Prod Dept
Dev Team
First we determined boundaries
Whole Org
Prod Dept
Dev Team
Draw the boundaries in your system.
@mattbarcomb
Whole Org
Prod Dept
Dev Team
Next we identified parts
Whole Org
Prod Dept
Dev Team
Mark DevMgr
Next we identified parts
Whole Org
Prod Dept
Dev Team
Mark DevMgr
Devs
Next we identified parts
Whole Org
Prod Dept
Dev Team
Mark DevMgr
DevsAlice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Mark DevMgr
Devs
Testers
Alice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Sherri CTO
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Sherri CTO
Adam Arch
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Sherri CTO
PMO
Adam Arch
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Sherri CTO
Team Wombat
PMO
Adam Arch
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Sherri CTO
Team Wombat Team
Xerces
PMO
Adam Arch
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam Arch
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Exec Team
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Exec Team
SalesSherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Exec Team
Sales
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Exec Team
Sales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified parts
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified parts
Draw the parts in your system.
@mattbarcomb
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added reporting
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added reporting
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added reporting
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added reporting
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added reporting
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added reporting
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added reporting
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added reporting
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added reporting
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added reporting
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added reporting
Draw the reporting connections in your system.
@mattbarcomb
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added workflow
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added workflow
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added workflow
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added workflow
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added workflow
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added workflow
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added workflow
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added workflow
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added workflow
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added workflow
Draw the workflow connections in your system.
@mattbarcomb
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added influences
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added influences
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added influences
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added influences
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added influences
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added influences
Draw the influence connections in your system.
@mattbarcomb
Challenges for leaders (part 3)
@mattbarcomb
Changing people-systems will create unintended outcomes
Challenges for leaders (part 3)
@mattbarcomb
Changing people-systems will create unintended outcomes
All the outcomes from a change to apeople-system are impossible to predict
Challenges for leaders (part 3)
@mattbarcomb
Experiment Design
@mattbarcomb
Experiment Design
Hypothesis
@mattbarcomb
Experiment Design
Hypothesis
Experiment
@mattbarcomb
Experiment Design
Hypothesis
Experiment
Measurement
@mattbarcomb
Design an experiment
@mattbarcomb
Design an experiment
Simplify
@mattbarcomb
Design an experiment
Simplify Amplify
@mattbarcomb
Design an experiment
Simplify Amplify
Change
@mattbarcomb
Design an experiment
Simplify Amplify
Change Try
@mattbarcomb
Design an experiment
@mattbarcomb
Design an experiment
Target
@mattbarcomb
Design an experiment
Target Actual
@mattbarcomb
Design an experiment
@mattbarcomb
Design an experiment
Start
@mattbarcomb
Design an experiment
Start
Stop
@mattbarcomb
Design an experiment
Start
Stop
@mattbarcomb
Sense
Let me sum up.
Let me sum up.
Provide alignment through intent
Let me sum up.
Provide alignment through intent
Spend time to understand problems
Let me sum up.
Provide alignment through intent
Spend time to understand problems
Influence connections between parts
Let me sum up.
Provide alignment through intent
Spend time to understand problems
Influence connections between parts
Create an ecosystem of emergence
Let me sum up.
Provide alignment through intent
Spend time to understand problems
Influence connections between parts
Create an ecosystem of emergence
Employ a scientific approach
