acquiring new customers on facebook

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Acquiring New Customers On Facebook Jennifer Spivak Partner/Managing Director @ Social Fulcrum www.socialfulcrum.com @jennifer_spivak // @socialfulcrum Social Fulcrum New York | Boston T 707-234-5365 [email protected] www.socialfulcrum.com

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Learn how to acquire new customers on Facebook, plus the 3 things EVERY company should be doing on Facebook. *Originally used for a presentation at the Varick Street Incubator.

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Page 1: Acquiring New Customers On Facebook

Acquiring New Customers

On FacebookJennifer SpivakPartner/Managing Director @ Social Fulcrumwww.socialfulcrum.com@jennifer_spivak // @socialfulcrum

Social Fulcrum New York | Boston T 707-234-5365 [email protected] www.socialfulcrum.com

Page 2: Acquiring New Customers On Facebook

Agile methodology, firm results. Data driven marketing to help your business reach the tipping point.

1 Paid Placements @ SiNY

Our Skill-Set

CUSTOMER ACQUISITIONOur structured testing process identifies key messages and audiences, while driving down the cost of customer acquisition (COCA).

CONTENT MARKETINGWe leverage SEO, Content/Inbound Marketing, and Social Media Marketing to increase visibility, leads, and engagement, respectively.

Our Approach

AGILE MARKETINGOur structured testing methodology allows us to drive results extremely quickly. Our process gives you actionable insight into which marketing messages work with certain audiences, and lowers your costs (by 75% on average) so that you get more customers for the same budget.

ART + SCIENCEEffective online marketing is one part art (design, content creation, compelling copy), and one part science (metrics, measurement, analytics). Our team combines these two crucial to create beautiful, viral digital marketing programs that drive business objectives.

Page 3: Acquiring New Customers On Facebook

Organic Facebook: What You Should Know1 Paid Placements @ SiNY

Page 4: Acquiring New Customers On Facebook

Facebook Content Should:1 Paid Placements @ SiNY

Be Native Enhance the consumer’s interaction with a platform, not distract

from it Adhere to the unique language, culture, sensibility, & style that

each platform cultivates

Not interrupt Meld seamlessly into the experience that people are seeking on

social platforms

Not make demands – often Move people’s spirits and build goodwill so that when sales-

focused content is finally posted, users are inclined to make a purchase

Page 5: Acquiring New Customers On Facebook

Why Paid?1 Paid Placements @ SiNY

Page 6: Acquiring New Customers On Facebook

3 Things Every Company Should Be Doing On Facebook

Conversion pixels Site retargeting Lookalike audiences

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#1: Conversion Pixels

Track specific actions inyour funnel

Know what’s REALLY working

Optimize for conversions

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#2: Site Retargeting

Website Custom Audiences (WCA)

Warmer lead; better return

Set it up BEFORE you start advertising!

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#3: Lookalike Audiences

Major advertising innovation

Uses Facebook’s data points to find you more customers

Email list, WCA, etc.

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BONUS! #4 – Ad Testing

Test one variable at a time

$6,250 vs. $750 [with 5 variations of each + $50 spend/ad]

Start with image/headline tests

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Thank You!

@jennifer_spivak

Linkedin.com/in/jenniferspivak

[email protected]