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Adrian Parkes
CEO
Agent (TMC) Evolution
THE GTMC ARE THE ONLY
REPRESENTIVE BODY FOR TMC’S
46
Industry
Partners
40
TMC
Members
The GTMC is• A not for profit business travel association formed in 1967 by a group of independent TMCs
Aim • To increase their profile and collective influence on major issues within the UK business travel industry through regular
engagement and govt lobbying
Composition• Key suppliers (Industry Partners) from across all sectors joined in support• Currently have 35 TMC members (who account for 94% of managed business travel spend ex-UK) and 46 Industry Partners.
What we do
We challenge mind sets
We encourage innovation
We help to create an environment for a successful
future
Our mission is to promote business travel as an
investment, a commercial strategy and a driver of
economic growth
Our vision is to be the voice of business travel
The Next Generation
Strategy Group
46
Industry
Partners
40
TMC
Members
WE ARE THE GTMC
TO PUT THIS IN PERSPECTIVE
£10 billion UK sales from the top 50 TMCs in 2016
94% Spend came from GTMC Members
33 million Transactions
The Top 50 TMCs employ 12,000 people
CLIENTS OF TMC
THE ROLE OF A TMC
Operations
Career Opportunities
Commercial
Sales
Product Development
Account Management
I.T.
E-Commerce
Training
Marketing
H.R.
Challenges
TMCs – A ROBUST INDUSTRY
Commission Cuts
Distribution Changes
Internet Growth
DIY Mindset
Price Comparisons
Technology Changes
Content Proliferation
Commoditisation
Solutions
Duty Of Care
Productivity
Policy
Content
Technology
Payment
Value
Expertise
Expertise
Choice
Consulting
Personal Service
Buying Power
Ancillary Service
TMCs – A ROBUST MODEL
New Challenges
NDC
New Content
Sharing Economy
New Evolving Tech
PSD2
GDPR
IATA Regulations
Legislation
Same Solutions
Duty Of Care
Productivity
Policy
Content
Technology
Payment
Value
Expertise
Expertise
Choice
Consulting
Personal Service
Buying Power
Ancillary Service
New Technology
Service Requirement
Sales Generator
Apprenticeships
Career Progression
Career Opportunity
Professional Industry
Skilled
Client Breadth
Specialist Sectors
IMPACT & EVOLUTION FOR THE AGENT
THANK YOU