advances in concurrent engineering

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    Advances in Concurrent Engineering

    Joe Cleetus

    Concurrent Engineering Research CenterWest Virginia University, Morgantown, WV

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    CERC

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    Outline

    Elements of CE

    Status of CE

    Acceptance of CE

    Novel Applications

    Challenges

    Progress in Standards and Groupware

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    Definition of CE

    Systematic approach

    to integrated product development that emphasizes

    response to customer expectations

    and embodies

    team values of cooperation, trust and sharing

    in such a manner that

    decision making

    proceeds with large intervals of parallel working by alllife-cycle perspectives,

    synchronized

    by comparatively brief exchanges

    to produce consensus.

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    Concept

    manufacturing

    materials

    design

    support

    common product

    concept

    management

    unified

    product

    concept

    design

    materials

    support

    marketing

    analysis

    communicationnetwork

    manufacturing

    common product

    concept

    Team approac Virtual team approach Networked co-location

    Unif ied v ision

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    Elements of CE

    Structure the TEAM for doing the work with clear

    ROLES and strong LEADERSHIP and EMPOWERMENT.

    Sharpen the VISION of what is the goal.

    Organize the COMPANY around the WORKFLOW.

    NETWORK the organization humanly and electronically.

    Involve every PERSPECTIVE in the full cycle of decision

    making from the BEGINNING.

    Propagate information EARLY.

    Implement systems for ease of SHARING.

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    Elements of CE contd.

    IMPROVE work processes to shorten TIME and

    increase CONCURRENCY.

    COORDINATE around TASKS, and DATA resultingfrom tasks.

    Maintain a CUSTOMER-derived slant for assessing

    status. Resolve CONFLICTS

    (a) when absolutely necessary

    (b) by CONSENSUS.

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    Elements of CE

    Status of CE

    Acceptance of CE

    Novel Applications

    Challenges

    Progress in Standards and Groupware

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    CE Status - Process

    Formal assessment of CE practices in organizations(Karandikar 1992) -- Characterizes Processes andsupport technologies using SEI model. Tool calledRACE.

    Building a library of reusable CE processes by

    benchmarking the best organizations (Malone 1993). Re-engineering business processes in organizations --

    a very hot consultancy service (Hammer, Stalk,Bower,..).

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    CE Enabling Tech. Goals

    Making the Remote look Local

    Making the Distributed look Unified

    Making the Heterogeneous look Homogeneous

    Making the Chaotic look Ordered

    Capturing Corporate Memory

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    CE Status - SW Support

    Electronic Mail / Messaging

    Shared Screen WISIWYS

    Calendaring and Scheduling

    Group Decision Support Systems

    Group Editing

    Workflow and Document Management

    Workgroup Products and Utilities

    Groupware Development Tools

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    CE Status - HW Support

    New PC Bus to support multimedia

    New ATM networking protocol

    New devices for interaction (HHC)

    Wide availability of switched high speed lines (T1)

    Hardware compression

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    CE Status - Orgn. Trends

    Globalization of business (Mondeo - Ford, Airbus,..).

    Lethargic economies forcing layoffs in managementranks.

    Speeding up of product cycles -- agility and time-to-market.

    Contraction of the military budgets forcing developmentwithout production.

    Fall of the giants -- inability to run large enterprises incentralized fashion.

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    Elements of CE

    Status of CE

    Acceptance of CE

    Novel Applications

    Challenges

    Progress in Standards and Groupware

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    CE Acceptance -Orgn. Values

    TEAM Formation and LEADERSHIP

    Cultivating a sense of teamwork, involving thenecessary people, and demonstrating leadership.

    VISION

    Communicating a clear vision of a radically differentorganization.

    PLAN

    Need to organize to markets and customers, notproducts and technology.

    TIME criticality Making changes quickly .. time is your enemy.

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    CE Acceptance -Orgn. Values

    CUSTOMER Focus Responding to changes in the environment, and

    shifting focus to marketing from defense work.

    Organizing to markets is a new cry.

    EMPOWERMENT

    Discouraging managers from approaching CEOunless there is trouble.

    Organize the COMPANY around the WORKFLOW

    Stripping two layers of management from org chartsbrings all top managers closer to buyers' needs.

    (Recent overhaul of GM Hughes when Michael Armstrong ofIBM took over as CEO in April 1992)

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    CE Acceptance - Processes

    Citibank automated back office using the analogy offactory processes.

    Kanbansystem of Toyota (now widely copied) was itselfinspired by the American super-market system.

    Federal Express, Domino's, Kinko's, and MacDonald's,have reduced consumption of time in every aspect oftheir business.

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    CE Acceptance -Technology

    Use of Lotus Notesat Price Waterhouse for sharingcorporate memory.

    Use of VisionQuestby Marriott Hotel for an electronicmeeting room for hire by companies.

    Extensive use of electronic mail for coordination in agrowing number of companies.

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    CE Acceptance - Metrics

    Product development times compressed by 40 to 60% inautomotive firms (Ford, Chrysler).

    Conflicting requirements reconciled in semiconductor

    development (Intel - Pentium).

    Time spent in meetings reduced by 90%.

    Number of ECOs after first-ship reduced drastically.

    Variable 15 to 26 days to deliver car to customer

    reduced to certain 6 days (Toyota).

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    Elements of CE

    Status of CE

    Acceptance of CE

    Novel Applications

    Challenges

    Progress in Standards and Groupware

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    SW Engineering

    Process Maturity Model

    Collaborative Inspection, Verification, and Validation

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    Health Care

    Automating flow of information in a hospital.

    Organizing and archiving lifelong patient information for

    universal, but controlled, access (CPR).

    Multimedia data entry at source to reduce errors and

    ensure comprehensive recording of encounters. Automating qualification and payment of providers by

    insurers, and eliminating paper.

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    Health CareInfo. Architecture

    Role-orientedinterfaces

    Applications

    Coordination

    Resource Model

    InformationInfrastructure

    ARTEMIS

    (CERC-ARPA)

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    Design for Disposability

    High environmental cost of disposal of product at theend of its useful life is a major concern for society.

    New discipline called Design for Disposability willtackle pollution at source (at the design stage) by theengineers who are responsible for nearly all the

    pollution in the world! Proposed take-back laws in Germany for automobiles,

    already being acted on by BMW, VW, etc.

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    Concurrent Epidemiology

    Streamlining process of accident data gathering atsource.

    Remote collection and transmission of recordsfrom distributed heterogeneous data bases of State

    agencies. Generation of software procedures for a variety of

    remote data access queries.

    Integration with local statistical applications.

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    Concurrent Epidemiology

    Streamline process of collection, transmission, storage and statisticalaggregation of injury incident data to discover causes and prevent injury.

    DB1

    DB2

    DB3

    State agency

    Field Investigator

    County clerk

    NIOSH Manager/Scientist

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    Earth Observing System

    Spaceb

    ased

    EOSsys

    tem

    Users

    UNIFIED DYNAMIC RESOURCE MODEL

    DAAC

    DAAC

    DAAC

    Archival

    SCF

    SCF

    SCF

    ComputingFacility

    EDOS

    Data &Operations

    NASAScience Network

    EOSCollaboratory

    Shared

    Workspace

    Collaboration

    Technology Transparent

    Computing Testbed for

    EOS DataProducts

    Info rmation

    Dissemination

    EOS Collaboratory

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    Elements of CE

    Status of CE

    Acceptance of CE

    Novel Applications

    Challenges

    Progress in Standards and Groupware

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    Challenges

    Encouraging openness and sharing in organizations,while preserving the necessary confidentiality.

    Making reward systems reflect the team efforts.

    Making groupware as easy to use as telephones.

    Making the new gigabit networks a low-cost andubiquitous reality, much as roads are.

    Developing more natural interfaces for personal

    computers without increasing cost.

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    Elements of CE

    Status of CE

    Acceptance of CE

    Novel Applications

    Challenges

    Progress in Standards and Groupware

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    Relevant CE Standards

    ATM network protocol.

    MPEG/JPEG compression standards.

    X-Windows.

    TCP/IP and SMTP.

    EDI for exchanging documents between designers,manufacturers and customers (Defense Dept).

    SGML for technical manuals in electronic form.

    CFI Inter-tool data exchange standard for electronics.

    OSF/DCE.

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    CERCConclusions

    CE is being absorbed into the Enterprise processes.

    Technology support is advancing rapidly.

    Network infrastructure development is moving

    faster than anticipated.