Peter E. Murray – @DataG – http://dltj.org/about

Advancing Patron Privacy on Vendor Systems with a Shared Understanding

NISO Consensus Framework to

Support Patron Privacy in

Digital Library and Information

Systems

May 21, 2015

“Codex Claustroneoburgensis 980” from College of Saint Benedict & Saint John's University via DPLA

Advancing Patron Privacy on Vendor Systems with a Shared Understanding DataG

– American Library Association Code of Ethics

“We protect each library user's right to privacy and

confidentiality with respect to information sought or

received and resources consulted, borrowed,

acquired or transmitted.”

Advancing Patron Privacy on Vendor Systems with a Shared Understanding DataGAdvancing Patron Privacy on Vendor Systems with a Shared Understanding DataG

“Book Pocket, PRI Library” by Tara Murray via flickr

Advancing Patron Privacy on Vendor Systems with a Shared Understanding DataGAdvancing Patron Privacy on Vendor Systems with a Shared Understanding DataG

“Computer division personnel activate the Standard Depot System…” from National Archives and Records Administration via DPLA

Advancing Patron Privacy on Vendor Systems with a Shared Understanding DataGAdvancing Patron Privacy on Vendor Systems with a Shared Understanding DataG5

“Map showing the telegraph lines in operation, under contract, and contemplated…” from Boston Public Library via DPLA

Advancing Patron Privacy on Vendor Systems with a Shared Understanding DataGAdvancing Patron Privacy on Vendor Systems with a Shared Understanding DataG6

Advancing Patron Privacy on Vendor Systems with a Shared Understanding DataG

– NISO Shared Electronic Resource Understanding

“The acquiring institution and the provider respect

the privacy of the users of the content and will not

disclose or distribute personal information about the

user to any third party without the user’s consent

unless required to do so by law. The provider

should develop and post its privacy policy on its

website.”

Advancing Patron Privacy on Vendor Systems with a Shared Understanding DataGAdvancing Patron Privacy on Vendor Systems with a Shared Understanding DataG8

From “EBSCO in Cahoots With Harvard Business Press” at Disruptive Library Technology Jester

Advancing Patron Privacy on Vendor Systems with a Shared Understanding DataGAdvancing Patron Privacy on Vendor Systems with a Shared Understanding DataG9

“The Art of Social Media” by mkhmarketing via flickr

Advancing Patron Privacy on Vendor Systems with a Shared Understanding DataGAdvancing Patron Privacy on Vendor Systems with a Shared Understanding DataG

“Eli Pariser, author of The Filter Bubble” by John S. and James L. Knight Foundation via flickr

Advancing Patron Privacy on Vendor Systems with a Shared Understanding DataG

Applying the SERU Model to Patron Activity

❖ What information is collected from the patron?

❖ What activity can be gleaned by other parties?

❖ How does patron activity influence service delivery?

❖ What is the disposition of patron activity data?

Advancing Patron Privacy on Vendor Systems with a Shared Understanding DataGAdvancing Patron Privacy on Vendor Systems with a Shared Understanding DataG12

“Bridge Between…” by haRee via flickr

Advancing Patron Privacy on Vendor Systems with a Shared Understanding DataGAdvancing Patron Privacy on Vendor Systems with a Shared Understanding DataG13

“Sunset” from the National Archives and Records Administration via DPLA

Peter E. Murray

Attributed photographs from DPLA, Flickr and Wikimedia Commons; used under Public Domain or

Creative Commons derivatives-okay licenses, or used with permission

http://dltj.org/about