advertising process-may 2003 workshop

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    Brothers in arms

    Account Planning

    Account Mgmt

    Creative Media Planning

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    Key milestones

    The creative brief/media brief

    Creative development

    Client presentation

    (Communication strategy,creative,media)

    Client approval

    (strategy, creative, media, production costs, legal)

    Ad Production

    Release of material to media

    Billing and collection

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    Where do I begin?

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    Category analysis

    Category information and analysis

    Market size and growth

    Trends in the category

    Key players and their brandsBrands and their shares

    Brands and their price points

    Brands and their history

    Brands and their communication over time

    Brands and their media history

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    Category analysis

    Market size and growth

    How big is the market?

    Is it growing/ degrowing?

    Dynamics of the categoryHypothesis of why this is happening

    Sources of information:

    ORG data

    Secondary sources: ET, Information on the net

    Clients internal information

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    Category analysis

    Trends in the category

    How is the market segmented?

    Are there any trends emerging?

    What are factors responsible for these trends?Policy change, social change, consumer change, economic

    pressure?

    Are there any new trends that could emerge?

    Are there any constraints/boundaries/rules to follow

    Liquor/cigarettes

    Sources of information:

    ORG data, segmentation study, Clients internal

    information

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    Category analysis

    Key players and their brands

    Who are the key players, what are their brands?

    What are their market shares

    What are their price points

    What are their positionings/differentiators

    What is their communication history

    Sources of data

    ORG, Clients internal information

    Market visits

    Ads sourced from libraries/TV ADindex/Magindia/net

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    Category analysis

    Brands and their media history

    Analysis of spends in the category over time

    Analysis of media mix

    Analysis of markets and geographies targeted bybrands

    SOE, SOV, Reach-frequency analysis, scheduling

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    Questions to the client

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    Key questions: client

    What is your business issue?

    What is the communication challenge?

    Who are your consumers?

    What is your differentiator?Why should I believe it?

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    Business issue

    Define his business issue

    Axe sales is static because it is not able to recruit

    young consumers who think that the brand isdated

    Clinic Plus is losing share in the metros as the

    consumers are moving into beauty brands

    TVS tyres presence in the replacement market is

    very

    low as consumers perceive MRF to be a better

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    Business issue

    Define his business issue

    Not

    I want to launch a brand of coffee

    I want to relaunch my brandI want to get a share of 10% in the market

    I want to grow

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    Communication challenge

    Define the communication challenge:

    Axe: Reconnect with the young consumer

    Clinic Plus: Reconnect with the metroconsumers by

    making Clinic Plus health and cosmetic values

    desirable.

    TVS tyres: Build a relationship with the OE

    consumer and build credibility of TVS tyres.

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    Communication challenge

    Define the communication challenge:

    Not

    Create impactful launchBrand should become top of mind in 3 months

    Need to sell 300T in 5 months of launch

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    Who is your consumer?

    Who buys my brand?

    Why does she/he buy it?

    What is her/his demographic profile?

    What is her/his psychographic profile?

    Source:

    Consumer profiling study and other researches

    done by the clientAnalysis of demographic profile from IRS

    Analysis of psychographic profile: TGI IMRB

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    What is your differentiator

    In what way are you different from other brands in

    the market?

    The differentiator should be important, credible

    and different

    If functionally brands are on par, look to

    differentiate in the emotional space

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    Why should I believe it?

    Why should I believe your proposition?

    Ingredient

    Unique Process

    DemoEndorsement

    Trust

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    Once you have this

    knowledge

    work with the

    insight mining toolkit

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    Whats an insight?

    A deeply felt human truth that feels as relevant to

    the brand as it does to us

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    Whats its value?

    Touches a nerve

    Draws us in

    Feels personal

    Sticks with us

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    The Paradox

    If thats so, why does there seem to be so much

    un-insightful advertising?

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    Real Insights get sacrificed for false causes

    More Information

    Shout Loudly

    Borrowed Interest

    Fabricated Insights

    Creativity for creativitys sake

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    Good Insights are hard to find

    People dont tell you insights, they have to be

    discovered

    Insights are discovered by asking questions

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    Ask the right question,

    youll get the right answer

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    Our Approach to questioning

    Its revealing to ask the right questions

    Its more revealing to ask wrong questions

    Its inspiring to look at examples from outside our

    businessThe more you ask the more likely you are to get to

    the right insight

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    ASK RIGHT AND WRONGQUESTIONS IN EACH:

    ContextConsumer

    Brand

    Comms

    Comp

    Social

    We dig for insights in three mines

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    We ask them all from one perspective:

    Consumer

    Brand

    Context

    THE HUMAN PERSPECTIVE

    We dig for insights in three mines

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    Rigour

    The right

    questions

    Each game follows a course

    THE BUSINESS ISSUE

    COMMUNICATIONS TASK

    BIG CONSUMER

    INSIGHT

    Provocation

    The wrong

    questions

    Discoveries

    New facts,

    new

    thoughts

    Connections

    Consumer,

    brand,

    competitivecontext

    WHO TO ASK

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    Ruthlessly judge insights at the end

    Does it

    Address Business Issue

    Personally Involve Consumers

    Inspire Creative Ideas

    Build Brand Relationship

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    Insight mining leads to cases like these

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    French Lottery

    Business Issue:

    Less people playing the lottery because new

    games seem more exciting to play

    Communication challengeBring players back by putting the fun back into

    playing

    Trigger question

    What would a fanatic say?

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    When you play you can dream of changing your life

    French Lottery

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    Axe

    Business Issue:

    Axe sales static due to aging brand profile. It is

    failing to recruit young males because of its dad

    image

    Communication challenge

    Reconnect with the youth

    Trigger question

    What does the target dream of?

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    Every man dreams of a woman making the first move

    Axe

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    Brand Stock

    Writing the blue print of

    the brand

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    Brand Stock Current

    Brand Stock Future

    Brand Branch

    3 components

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    Brand Stock Current

    A tool to understand how the brand relates to the

    consumer

    Brand Stock Future

    A tool to determine where the brand

    could/should be

    Brand Branch

    A tool to evaluate brand extensions and brandportfolios

    3 functions

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    Brief

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    What is the brief and for whom?

    For Creatives:

    A stimulating summary of communication objectives

    For Clients:A stimulating first step that sets objectives

    For Account Team:

    The last stage in strategy development that forcesdecisions

    For All :

    An agreed basis for judging

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    A good brief

    5 Ways to Recognise One

    Clear

    Coherent

    Concise

    Competitive

    Stimulating

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    A good brief

    Clear : In what it is trying to express

    Coherent : All sections form one integrated point

    of view

    Concise : Eliminating all details that are notvital to get a creative solution

    Competitive : Setting priorities: not a shopping list

    of all that must go into the advertising

    Stimulating : Taking a stand that can evoke a creativeresponse

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    Key questions

    What are the marketing objectives?

    Why do we want new advertising?

    Who is the target audience?

    What do they think?

    What would we like them to think?

    What is the insight?

    What should the advertising say?

    Why should they believe it? Are there any mandatories?

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    A bad brief

    5 Ways To Recognise One

    Over promising : Exaggerating brand performance

    Over straining : Focusing on minor differencesvs.

    other brands because major

    differences cannot be found

    Lacking precision : Vague and ambiguous on

    contentLacking focus : Covers all options, fails

    to

    express uniqueness of the brand

    Uninspiring : Full of detail and jargon andblah,

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    The briefing meeting

    Communicate

    Motivate

    Inform

    Inspire

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    The briefing meeting

    The written brief should come at the end of the

    briefing process.

    It should be brought to life in a briefing meeting.

    It should be clear, coherent, concise, competitive

    and stimulating

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    Creative development

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    Advertising Idea

    The Advertising Idea is a creative vehicle that

    dramatises the brand differentiator

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    Executional idea

    The Executional Idea is an expression of the

    Advertising Idea which strengthens its impact to

    keep the idea fresh

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    Using AIM to Judge

    Attention

    Cut through - impact, enjoyable and involving

    Identity

    Branding should be intrinsic

    MessageBuilt on discriminator

    Easy to follow, not confusing

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    Client Presentation

    C

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    Client Presentation

    Recap brief, briefly

    Focus on the insight, discriminator and creative idea

    Present the creatives across media

    Prove campaignabilityBelow the line initiatives

    Customer relationship initiatives (if required)

    Rural initiatives (if required) Interactive initiatives (if required)

    M di Pl

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    Media Plan

    How much money should be spent?

    How should it be spent

    Defines the media target consumer

    What is their media habit

    What should be the strategy to reach them

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    Client approval

    Cli t l

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    Client approval

    After iterations, changes, modifications

    Final approval is got for every item that is going in

    for production

    Approval or creative units

    Legal and technical approval of creative units

    Production costs approval

    Media plan approval

    Shadow plan approval

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    Production

    TVC d ti

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    TVC production

    Storyboard of the film sent to channels for approval

    Brief films department through a film brief

    Film exec does an internal costing

    Creative and film exec shortlist 3 producersAll three producers are briefed and quote received

    Agency recommends one producer to client

    Client approval sought, estimates get approved

    Film discussed in detail with the chosen producer Internal pre-production meeting done to finalise shot

    breakdown, treatment, location, models, costumes

    etc

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    P P d ti

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    Press Production

    If there is a visual in the ad, decide whether it needsphotography

    If so, identify photographer and brief him

    Get quote approved by the client along with

    advanceDo pre-production meeting with photographer.Decide models, location, clothes etc

    Shoot, select pictures, system correct if required

    Make artworks and positivesProof checked and client approval sought

    Positives made as required by the media plan

    Send positives to media buying for release

    P i t P d ti

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    Print Production

    If there is a visual in the ad, decide whether it needs

    photography

    If so, identify photographer and brief him

    Get quote approved by the client along with advance

    Do pre-production meeting with photographer. Decide models,location, clothes etc

    Shoot, select pictures, system correct if required

    Decide on an economical size

    Make artworks and positives accordingly

    Brief 3 printers and get the best quote approved by client alongwith advances

    Hand over positives for printing, check proofs before final lot is

    printed