advocacy in health and human services ann weaver nichols, dsw, acsw
TRANSCRIPT
ADVOCACY IN HEALTH ADVOCACY IN HEALTH AND AND
HUMAN SERVICESHUMAN SERVICES
Ann Weaver Nichols, DSW, ACSWAnn Weaver Nichols, DSW, ACSW
Three StoriesThree Stories
The case of the cochlear implantThe case of the cochlear implant
Dr. T and the MAD MomsDr. T and the MAD Moms
Dr. N, the Coalition for Human Dr. N, the Coalition for Human Services, Church Women United Services, Church Women United and Mariaand Maria
Intended Learning Intended Learning OutcomesOutcomes
Identify different forms of advocacy Identify different forms of advocacy and associated strategiesand associated strategies
Recognize when advocacy is Recognize when advocacy is neededneeded
Understand basic considerations Understand basic considerations for effectivenessfor effectiveness
Gain advocacy principles and tipsGain advocacy principles and tips
Types of AdvocacyTypes of Advocacy
Policy – change in policy/lawsPolicy – change in policy/laws Cause – action on behalf of a Cause – action on behalf of a
classclass Case – situation affecting an Case – situation affecting an
individual or small groupindividual or small group
Basic Advocacy Basic Advocacy Strategies and Their Strategies and Their
UseUse CollaborationCollaboration
CampaignCampaign
ContestContest
When Advocacy is When Advocacy is NeededNeeded
System unable to respondSystem unable to respond Rights of constituent ignored or Rights of constituent ignored or
denieddenied Situation of constituent does not fit Situation of constituent does not fit
policy or routinepolicy or routine Constituent lacks sufficient skill, Constituent lacks sufficient skill,
knowledge, confidence, or powerknowledge, confidence, or power
Basic ConsiderationsBasic Considerations
Confront your hesitance to actConfront your hesitance to act Reaffirm your values and ethicsReaffirm your values and ethics Recognize that you have skillsRecognize that you have skills Involve constituents in the effortInvolve constituents in the effort Recognize common issues and link Recognize common issues and link
constituentsconstituents Help constituents become teachersHelp constituents become teachers
Advocacy Principles and Advocacy Principles and TipsTips
Know your issue wellKnow your issue well Know the relevant rights, rules, Know the relevant rights, rules,
and regulationsand regulations Know how the system worksKnow how the system works Get a partnerGet a partner Get helpGet help Have a vision of what is betterHave a vision of what is better
More Principles and TipsMore Principles and Tips
Recognize and communicate Recognize and communicate awareness of legitimate interestsawareness of legitimate interests
Link the issue to valuesLink the issue to values Use emotion appropriatelyUse emotion appropriately Secure clear agreement and time Secure clear agreement and time
tablestables
Best advice for Best advice for AdvocatesAdvocates
Don’t take “No” for an answerDon’t take “No” for an answer
Imaginativeness and persistence Imaginativeness and persistence pay off !pay off !
Recommended ResourceRecommended Resource
Read the classic bestselling book Read the classic bestselling book Fisher, R., Ury, W. & Patton, B. Fisher, R., Ury, W. & Patton, B. Getting to Yes: Negotiating Getting to Yes: Negotiating Agreement Without Giving In Agreement Without Giving In (2(2ndnd edition). edition).
Presenter InformationPresenter Information
Dr. Ann Weaver Nichols is an Dr. Ann Weaver Nichols is an Associate Professor at Arizona Associate Professor at Arizona State University School of Social State University School of Social Work, Tucson Component.Work, Tucson Component.
She may be reached at She may be reached at [email protected]@asu.edu