Open Dayproves tobe a realwinnerAebi Schmidt UK celebrated thesuccess of their recent facilityrefurbishment and Open Day onJune 23rd at the PeterboroughHQ with glowing reports fromtheir plaudits.

Aebi Schmidt UK supplies,maintains and providestraining on equipment

dedicated to all-year-round surfaceclearing, including winter snow andice clearance, sweeping andvegetation control. They operate anationwide service to keep roads,airports and motorways clear ofwaste, snow and ice and took theopportunity to showcase what theydo and did so in style.

Managing Director, HenkLandeweerd explained; “The OpenDay was originally intended to be asimple opportunity for ourstakeholders to meet us, look at ourproduct range and then join us forsome fun, food and refreshments.The hog roast and laser shoot weregreat attractions but the workshopsand equipment were the stars of theshow. The feedback we receivedfrom people was that they likedwhat they saw and new orders arealready coming in from acrossthe UK.”

Julie Fitt of Emap said; “Theformat of demonstrations andpresentations worked really welland there was a very impressiveselection of kit on display.”

Stefan Wood, TransportationEngineer at Halcrow Group Limitedadded; “The mix of demonstrationsand breakout sessions were spoton, giving delegates the choice overwhat they wished to see.”

Aebi Schmidt UK Managing DirectorHenk Landeweerd said; “We firmlybelieve that snow and slush should be

cleared from road surfaces so that they can betreated accurately and effectively – savingmoney and salt and helping to protect theenvironment. The Cold Comfort event affordsa great opportunity to talk to new and existingcustomers and show how we can help. AtCold Comfort 2011 Aebi Schmidt UK isdisplaying the latest technology in pre-wet anddry salt spreading, its range of high efficiency,fast-mounting snowploughs, from the hard

wearing, single blade SNK, which has provedits value under the extremes of the last threeBritish winters, to the multi-blade Tarron range,designed and manufactured for operations inhard packed snow and icy conditions. We willalso be exhibiting the Schmidt Road RepairPatcher a fast and safe one-man operatedsolution to the problems of pot holes andminor road repairs.”

The Cold Comfort 2011 event is ideallypositioned to address the issues facing theindustry via its comprehensive conferenceprogramme, combined with the networking

and educational opportunities afforded by theUK's premium plant and equipment exhibition.

Henk added “With the big freeze beingblamed for disappointing economicperformance, and for exacerbating potholedamage to our roads, the spotlight continuesto shine onto winter resilience planning andthe strategies required to prevent anotherwinter of discontent.

Come along to talk to us at Aebi Schmidtstand B12. We will show you how our TotalLifetime Care commitment will ensure stabilityfor years to come.”

A warm reception awaits at Cold Comfort

> SWEEPING > WINTER > AIRPORT > MOWING | |

Due to its better adhesion and faster thawing effect,pre-wetted salt provides a larger degree of trafficsafety. More and more of the UK’s road authorities areopting for spreading pre-wetted salt. The lowerconsumption of salt also allows for savings and theprecise spreading pattern also means that lessdamage is caused to the environment.

Pre-wetted salt is suitable for almost all winter weather conditionsfor temperatures as low as -10°C. The brine however, that isrequired for pre-wetted salt is crucial. Too weak a concentration canresult in freezing, whereas too strong a concentration can lead tocrystallisation and to faults in the system. Aebi Schmidt’s new andrevolutionary S3000 salt solution stations works according to the"flow principle", where salt is dissolved until a saturated solutionexists which is then diluted again until the concentration displays thedesired properties. In doing this, the risk of crystallisation iseliminated.

Ivan McMaster, Senior Engineer of East Riding District Council’sHighways Technical Services was one of the UK’s first recipients ofthe S3000 and has spent the last 12 months trialing the equipment.Ivan has recently given positive feedback as to the S3000’soutstanding performance.

“We have increased pre-wet practice since 2005 when we firstpurchased Aebi-Schmidt Gritters. However, we soon discovered thattraditional UK brine production equipment that we utilised wassomewhat unreliable as it isn’t specifically built for purpose.”

It’s estimated that 70% of contractors are inefficiently usingalternative equipment that is primarily designed to produce brine forfood manufacturing purposes.Ivan explained; “We found that our existing equipment did notperform reliably enough to adequately support our operations,particularly at temperatures below -5°C. Additionally the Pure DriedVacuum salt (PDV) brining salt traditionally utilised is at timesdifficult to get hold of and much more costly that standard de-icingrock salt, obviously both of these factors have impact especially aswe now aim to pre-wet as our default treatment method. The S3000has provided us with an alternative and vastly cheaper way toproduce brine. We have now integrated the S3000 unit into ourexisting facilities and processes and predict that the unit will pay foritself in just in just 1 or 2 seasons. By utilising standard de-icing rocksalt as the brine production product we are able to save up to 75%of the traditional costs associated with the use of PDV and we areable to utilise the salt directly from our large on site de-icing saltstocks. Utilisation of just approximately 150 tonnes of rock salt asopposed to PDV, which could take place during just one season, willfully off set the purchase cost of the unit for us, more importantly weare able to provide a more robust and consistent service provisionwhilst continuing to utilise our existing brine storage facilities andequipment. Following our trial experience we believe the benefitsavailable from using the S3000 offer us a very positive servicedevelopment.”

The S3000 has two very important advantages to theproduction of an unsaturated solution:1. Malfunction-free operation: Crystallisation does not arise hence

malfunction-free operation of the spreader and installation.2. Round pumping is not necessary: The unsaturated solution

makes the regular round pumping of the solution unnecessary.The solution cannot precipitate at this concentration.

For more details please contact National Sales ManagerAlison Conroy now on 01733 363311

Last year we experienced yet another winter of severe snowfall, and once again the country experienced crippling travel chaos resulting in widespread public criticism and accusations that authorities were caught unprepared, the country consequently ground to a halt. It’s an issue thatSurveyor Magazine’s 20th annual Winter Maintenance Cold Comfort Conference and Exhibition seeks to address at the Ricoh Arena, Coventry onTuesday 20th and Wednesday 21st September.

It’s a big job and requires aneven bigger commitment toensure that the right equipment

is available throughout the year tokeep the roads clear at all times.For example, in the winter monthsthe County Council uses a fleet of43 dedicated vehicles just tospread salt on its 3008km (1869miles) of treated network.

David Davies, PrincipalMaintenance Engineer for LCCcommented:“We are committed to theprovision of a responsive andreactive fleet of vehicles that arecost effective and efficientlybenefits our entire community.

Therefore after recentdiscussions with Aebi Schmidtand the UK’s leading fleet supplierTranslinc, we have decided toreview our previous arrangementsand take an additional six 9m3

pre-wet spreaders and snow

ploughs mounted on Mercedeschassis. As a result I believe thatwe will now provide an improvedand enhanced service for thepeople of Lincolnshire and we arevery happy with the outcome.”

David Overton of Translinc said:“Our relationship with LincolnshireCounty Council goes back many,many years to the time when wewere actually part of the Council.We were delighted to work closelywith the County Council toexamine and review the wintermaintenance fleet. We thoroughlyexamined the leading suppliers inthe market and the replacementsupplier programme wasextensive and thorough andfacilitated a number of practicaldemonstrations.

We closely scrutinised thesales and after sales service ofeach supplier and both ourselvesand Lincolnshire County Council

are delighted with the outcomeand to be working closely withAebi Schmidt.”

Aebi Schmidt’s National SalesManager Alison Conroyconfirmed; “We are extremelyhappy to be working withLincolnshire County Council. Wepride ourselves on buildingsound, honest and long lastingbusiness relationships thatprovide superb value for ourcustomers, that’s what TLC is allabout.

We hope to continue tosupport the Council and Translincfor many years to come.”

The latest machines arecurrently being prepared andassembled in Aebi Schmidt’srecently refurbished and hightech Peterborough workshopsand all will be delivered thisSeptember for the season to starton schedule, on October 1st thisyear.

S3000 salt solutionstation –makebrine all the time

The road to successThe essential job of making sure Lincolnshire’s roads are clear, well lit and safe in normaland hazardous conditions falls to the Highways & Transportation Group of LincolnshireCounty Council. Lincolnshire County Council is responsible for some 8900km (5530 miles)of the County's winding and sometimes remote highways and byways.

The S3000 has paid for itself in just12 months.

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Going for gold

Weymouth Bay and Portland Harbour will be the venue for the 2012Olympic and Paralympic Sailing competitions. It was the first London2012 Games venue to be finished and is already seen as a flagshipvenue. With the eyes of the world soon upon them, Weymouth andPortland District Council have yet again called upon Aebi Schmidt toensure that the surrounding roads, paths and streets will be attheir best.

Consequently another four Swingo 250s have already beensupplied through SFS, fleet managers to Weymouth &Portland District Council, to replace their fleet early in

readiness for the greatest games on earth. Weymouth & Portland District Council’s Street Cleansing

Supervisor Mark Pizzie said; “In Weymouth and Portland we alreadyoffer an outstanding service to our residents and visitors. We provideand regularly empty over 400 litter bins, and we have the duty to clearlitter and refuse from the land and highways we are responsible for.Street cleaning in the town centre, sea front and beach area are donein the early hours of the morning and members of the public are oftenunaware of it, although they benefit from the result. Street cleansing isthe removal of grit, mud, litter, grease, debris and leaf fall fromadopted highways. However, the 2012 Olympics adds an extraincentive to get things right and that’s why we’ve ordered our newSwingo 250s to make sure we do so.”

The venue comprises the Weymouth and Portland NationalSailing Academy (WPNSA) and the adjoining commercial marina.Weymouth and Portland provides some of the best natural sailingwaters in the UK, with facilities on land to match. The site has alreadyhosted numerous international sailing events including the 2006 ISAFWorld Youth Championships attended by over 60 nations.

The project was completed on budget and ahead of schedule,providing world-class facilities for elite athletes and the localcommunity more than three years before the games. It’s going to bewet and wild and can also boast the cleanest streets in the land.

Used quality vehicles given new lease of life by Aebi Schmidt

It's not long before it’s that time of year again, theseason of mellow autumn tints – and thousandsof fallen leaves with the potential to cause chaos.However, in late autumn the Aebi SchmidtSwingos fight back and initiate a leaf clearanceperiod where dedicated teams systematicallyclear the UK’s streets and pavements of fallenleaves.

These are gathered using the front-mountedbrushes and the remote, hand-heldWanderhose. In some regions such as

Leicester City Council, a new dimension to leafclearance is realised. When the Swingo is full theleaves are delivered to city allotment holders,whose plots benefit from the rich compost thatprovides an environmental benefit from traditionaleco-villains. Aebi Schmidt UK boasts the broadestrange of sweepers wordwide, all now with TotalLifetime Care (TLC).

The Swingo 200 Compact Sweeper isespecially designed for cleaning municipal streetsand outlying villages where quick returns to thedepot or allotments are more difficult than normal.This is not a problem for the Swingo 200’s hoppercapacity which is a massive 50% larger than ourcompetitors.

Benefits include; • Unrivalled service support spanning the length

and breadth of the country• Efficient street clearing in urban and rural

areas• Selectable 4-wheel steering (tried and tested

for over twelve years)• Euro 5 VM engine – low emissions, fuel

consumption and noise levels• Large hopper capacity giving up to 50% more

payload, meaning greater fuel efficiency andproductivity

• Supreme operator comfort, hydro-pneumaticor mechanical suspension in combination witha long wheelbase and standard off the shelf215R14 tyres for added operator comfort

• Unrivalled visibility, 270°• 50/50 weight distribution in combination with

a low centre of gravity

To further support our unrivalled reputation wenow offer Total Lifetime Care (TLC) on all oursweeping products.TLC is our unique sales andservice programme and has been introduced tohelp maximise the life and value of yourequipment giving complete peace of mind. Ourdedicated team of fully trained in-house supportstaff are on hand to ensure that all sales andservice needs are met to the highest standards.

Many years ago it was seen as a bit of a jokewhen the UK rail network was brought to analleged standstill by “the wrong kind of leavesfalling on the track”. However, to those of us in theknow it’s not funny at all as we now realise thehavoc that such leaves can cause. Research bythe environmental consultancy AgriculturalDevelopment and Advisory Service (ADAS)discovered that there are six species of treeswhich cause most trouble. The Sinister Sixproduce the seemingly impermeable track coating

which scientific analysis has identified asinsoluble, lignified cellulostic material containingglue-like proteins and other protoplasticcompounds i.e. that makes them squidgier!

A wet, warm summer – something like the onewe have just had – has the potential to make thisyear's crop of autumn leaves "bigger and juicier"than usual and make the Sinister Six even more ofa threat and between mid-October and mid-November and it's these trees that will make lifedifficult for the UK’s transport network.

ADAS has now identified the 6 main culpritsand gives them their own special “squidgerating”…so who are they?

1. Horse Chestnut Squidge rating: 10 2. Lime Squidge rating: 10 3. Sycamore Squidge rating: 9 4. Poplar Squidge rating: 8 5. Ash Squidge rating: 7 6. Sweet Chestnut Squidge rating: 6

Schmidt's Swingo 200 Compact Sweepers play amajor role in fighting the threat of the Sinister Sixwhich can cause havoc across streets andalleyways ranging from broad, boulevardpavements under mature trees, to busycommercial alleyways and terraced houses.

The design of Swingo 200's ergonomic cab

also ensures the easy and sure operation of thebrushes. The Swingo 200 Compact boastsunrivalled driving comfort and the four-wheel steerensures easy vehicle handling andmaneuverability with the ability to climb highkerbs, it makes the fight against leaves an easyone. The large capacity hopper ensures thevehicle spends more time working on the streetsand pedestrian areas, and less time travelling toand from the tip… the Sinister Six now have nochance!

Continuous operation and reliability areessential and are guaranteed as part of Schmidt’sTotal Lifetime Care. Schmidt are keen todemonstrate just how effective and efficient theoperation can become and are offering FREE on-site demonstrations to show just how easy andcost effective it is to keep the streets clear of theSinister Six.• Call Katherine Daunt on 01733 363 395 or

email katherine.daunt@aebi-schmidt.co.uk

The Swingo’s class leadingextra hopper capacity meansmore time sweeping...

Did you know: Charles Brooks of Newark, New Jersey invented improvements to streetsweeper trucks that he patented on March 17, 1896. His truck had revolving brushesattached to the front fender and the brushes were interchangeable with scrapers that couldbe used in winter for snow removal.

| Aebi Schmidt UK Ltd | 01733 363393 | sales@aebi-schmidt.co.uk

50% larger hopper for Swingo 200 Compact Sweeper

Gullivers is the UK’s premier nationwidevehicle hire company, specialising in bothgeneral and municipal vehicles and is aclose and established business partner ofAebi Schmidt.

Their fleet extends to over 3,000vehicles, ranging from small vansthrough to 44 tonne tractor units

and following discussions at the recentTorbay PAWRS show their range hasbeen further extended. Gullivers havesince ordered nineteen Schmidtspreaders and ploughs to fit to theirex-refuse chassis which have come tothe end of contract in their own fleet.It’s recycling and cost effectiveness ona huge scale as Gullivers ManagingDirector, Philippe Harding explained:“Refitting vehicles gives them a secondlife plus an important second revenuestream for vehicles where their existingbody is worn out but the chassis are stillin very good order. We are givingmachines partial refurbishments andfacelifts to ensure that they all go out inA1 condition and provide affordable andcost effective solutions for all ourpartners.”

Gulliver’s are the preferred supplierof many customers and are thestockists of a range of Aebi Schmidtvehicles. Their sound family businessprinciples have made them successfulin the provision of high quality vehicles

maintained to an exceptional standardvvin their own workshops, focusedcustomer service and fullyknowledgeable staff.

However, their recent enterprisingrecycling initiative adds considerablevalue to Gulliver’s company ethos and apartner with whom Aebi Schmidt areextremely proud to be associated.• For more information contact

Gullivers on 0780 850 9990 or visitwww.gullivers.co.uk

Gullivers have since ordered nineteen Schmidt spreaders and ploughs to fit to their ex-refuse vehicles which have come to the end of contract in their own fleet. It’s recycling and cost effectiveness on a huge scale.

Gulliver’s Municipal Hire Services

Aebi Schmidt UK has established a reputation of providingeffective solutions to keeping roads and urban areas clearof waste.

Aebi Schmidt boasts the broadest range of sweepertechnology products worldwide and is now emerging asa prominent provider of truck mounted sweepers in the

UK domestic market. The SK400 truck mount sweeper isespecially designed for cleaning municipal streets and urbanareas. With the dimensions of a compact sweeper, the SK400can be easily used in narrow, difficult to access city centre areasand therefore is suitable for a wide range of applications.

David Harvey, Aebi Schmidt’s Project Manager said; “Thehopper has a capacity of 4m³, meaning that the SK400incorporates all the advantages of a large street sweepingmachine and the maneuverability of a compact sweeper. Thehigh tip hopper (1.5m height) allows the swept debris to beeasily tipped into a skip or onto a landfill site.”

The SK 400 offers a sweeping width of 2,050mm and isequipped with a centre mounted roller brush between the axles(switchable from left to right). A fully maneuverable channelbrush and suction nozzle assembly ensures that the entiresweeping width is thoroughly and mechanically cleaned. Thetrailing sweep gear eliminates the possibility of damageoccurring as the brushes and nozzles are ‘pulled’ over anypotential obstacles.

The equipment is self cleaning and regulating as DavidHarvey explained: “A pneumatically driven water pump providesthe channel brushes and suction nozzles with water, therefore

ensuring dust-free collection of dirt.” David added “Thesweeping units and suction fan are driven from an efficient andpowerful 36.5 kW EuroMot IIIA Kubota auxiliary engine,resulting in increased productivity and reduced fuelconsumption.”

In 1860 Sir Joseph Swan invented the world’sfirst light bulb. The light bulb has sincebecome an iconic symbol for bright ideas soit was no coincidence that in the very sameyear James William Crowther had one of hisown and established JW Crowther & Son Ltd.

Now a fourth generation familyoperated business with over 150years of service excellence, JW

Crowther & Son offer a fully professionalservice across the whole of the UK with aproven and outstanding reputation forreliability, honesty and integrity.

Consequently, it made perfect sense thatAebi Schmidt and JW Crowther who bothshare such common values would becomesolid business partners.

Nigel Crowther, Managing Director said:“JW Crowther & Son provide highly trainedpersonnel and equipment for every size ofproject and we need the very bestequipment and support. We thereforechose Aebi Schmidt to supply our specialistgritting machinery because of their provenreliability coupled with economical andefficient salt spreading technology. The useof a profiled conveyor belt and powder

coated hopper to eliminate salt bridging aswell as the level of accuracy achieved bySchmidt's closed-loop independentmonitoring of the belt and spinner hydrauliccircuits, were two additional great featuresand benefits.”

The company's first Schmidt spreaderwas purchased in 2005 and the recentacquisition of 2 x 8 cube Schmidt Stratosspreaders complete with Schmidt's userfriendly CL control system mounted to 18tonne Volvo FLH 240 4 x 2 chassis hasincreased Crowther's fleet of Schmidtspreaders to seven.

Mr Crowther added; “The equipmentwas delivered in plenty of time for theforthcoming winter season and will be usedto service Crowther's many winter de-icingcontracts throughout the UK.”Here’s toanother 150 years of efficient servicetogether!

JW Crowther's Stratos spreaders canbe seen at the Cold Comfort exhibition laterthis year.

The new spreaders are pictured duringhandover following assembly at AebiSchmidt's recently extended UKheadquarters in Peterborough.

The year of bright ideas

Here’s to another 150 years of efficientservice together!

The hopper has a capacity of 4m³, meaning that the SK400 incorporates all the advantages of a largestreet sweeping machine and the maneuverability of a compact sweeper.

One way to beat the winter blues...

The SK400 sweeps awaythe competition

The essential factsHopper capacity: 4m³Water tank capacity: 600 litresWater pump performance: 10l / 3barHopper discharge height: 1.5mChannel brush and suction nozzle: 900mmChannel brush, suction nozzle and centre brush: 2,050mmPayload (approx.): 3,000kg

To book a FREE demonstration for October 2011 contact National Sales ManagerAlison Conroy on 07901911003 or 01733 363311 or visit www.aebi-schmidt.co.uk

Aebi Schmidt UK Ltd | 01733 363393 | sales@aebi-schmidt.co.uk |

A warm welcome to Karen Bean who joinedAebi Schmidt on June 1st this year.

Karen is the Service Office Manager and herresponsibility is to understand what ourcustomers want whilst aiming to exceed theirexpectations with the services that we deliverthroughout the life of their equipment.

Karen previously worked for businessconsultants Gallup as their Operations Managerand prior to that was the Customer SupportCentre Manager for Diperk, the UK distributorfor Perkins.

We wish Karen a long and prosperousfuture with Aebi Schmidt but she has some wayto go to match some of our longer serving teammembers. The magnificent seven engineershave a total of 193 years service betweenthem – here’s to the next 193! (See back page)

Karen’s here tohelp exceed ourcustomer’sexpectations

The Ministry of Defencehave been customers fora number of years and

their level of professionalismand expertise are recognised asan unofficial benchmark ofnational quality standards. Aspart of their 15 year servicecontract Aebi Schmidt hasdelivered in excess of 125airport based machines to theMoD, testimony indeed toSchmidt’s reputation for theprovision of high quality andperformance service andmachinery.

Exacting quality standardsAirports and airfields across thenation have benefitted fromSchmidt’s exceptionalknowledge and expertise. Suchcustomers and their high andexacting standards speakvolumes for the quality of allthat Aebi Schmidt say and do.

Mike Moore, David Carswelland David Harvey are the teambehind Aebi Schmidt’sunparalleled Airport success. SalesManager David Carswell isresponsible for Scotland’s airports,Mike Moore the airports ofEngland, Wales, Northern Irelandand the Republic of Ireland whilstProject Manager David Harveyprovides support for the whole UKoperation. It’s rare to meet a teamwith such a great blend of skillswho are so passionate andcommitted about what they do.

You get a real sense of thereliability and value of AebiSchmidt’s products just byspending time in the company ofpeople who know that theirproducts and services will not letthem or their customers down.Every customer is treated thesame, with equal customer focus,the same first class experienceand aftersales care, no matter

what the size of the airport orairfield.

They do what they say they’regoing to do.

It is estimated that there are 76airports in the UK ranging fromBarra North Bay in the ScottishIslands to Newquay in the south. Itmakes perfect sense that in acustomer and safety focusedindustry only the best productsand services will do, consequentlyAebi Schmidt aim to work andsupport them all.

We really listen to customersMike explained: “We work closelywith a number of UK airports thatinclude Dublin, Aberdeen,Heathrow, Stansted, Manchester,Newcastle, Exeter, Glasgow,Gatwick and Luton, each havetheir own individual and specificrequirements. We listen to theindividual needs of each andevery airport. No two airports are

the same and each will have theirown specific snow clearing planthat best fits their facility. Wereview the complete operationand identify the best solution forthem. We have a comprehensiveportfolio of machines that areadapted and tailored by size orspecification to provide abespoke solution. We deliver ontime and we always deliver aspromised.”

The Aebi Schmidt team don’tjust deliver standard products offthe shelf. Every one of itspremium machines are of thehighest quality and areindividually tailored to the needsof the airport or customer. DavidHarvey explained: “We haveCentres of Excellence across theworld that test our equipment inthe most extreme and adverseconditions. Our snow ploughs aredeveloped in Poland, our de-icingand spraying machines in Holland

and the Aebi Schmidt snowclearers and sweepers arerigorously tested in the BlackForest.”

Forging lasting relationshipsMike Moore added: “Adverseweather is the same for everyonebut the size and nature of theairport facility will require adifferent response andconsequently a different solution.For example, London Heathrow isthe world's busiest internationalairport and is regarded as the hubof the aviation world. Around 90airlines are based at Heathrow,serving over 180 destinations inover 90 countries. In July 2011Heathrow handled 6.9 millionpassengers and in the last 12months handled a record 68.5million passengers. It’s vital thatthe airport gets things right. Weworked closely with them overrecent months to review their snow

| Aebi Schmidt UK Ltd | 01733 363393 | sales@aebi-schmidt.co.uk

The ‘A’irport Team lead Schmidt to runaway successAebi Schmidt leads the way in providing premium products and services toa diverse range of customers the length and breadth of the UK

“It’s rare to meet a team with such a great blend of skills who are so passionate and committed about what they do.You get a real sense of the reliability and value of Aebi Schmidt’s products just by spending time in the company ofpeople who know that their products and services will not let them or their customers down.”

Aebi Schmidt UK Ltd | 01733 363393 | sales@aebi-schmidt.co.uk |

and ice clearing strategy and theypurchased two ASP (AirportSprayers) 20,000 litre 45 meter de-icers mounted on premium Scaniatrucks. The nature and volume oftheir business necessitates such aninvestment and they are delightedwith the outcome.”

Aebi Schmidt also worksclosely with a number of smallerairports whose commitment tocustomer service, safety andreliability is no less important tothat of the bigger airports. Forexample, Southampton is the UK’s20th largest airport with 14 airlinescurrently operating around 50European destinations andwelcoming around 2 millionpassengers a year. It’s a bigbusiness.

Mike added: “Although theyoperate in the same businesssector, the needs of Southamptonairport were totally different.Southampton have similar levels of

customer service and passengerand runway requirements toHeathrow, but we identified thattheir best solution was the supplyof a 5,000 litre 21 metre ASPT(Towed Airport Sprayer) which wasperfectly suited to their needs. Therelationship is always moreimportant than the deal. We areextremely flexible with ourcomprehensive product range andare always able to adapt ourequipment and machinery to meetsuch individual needs andrequirements.”

Total Lifetime CareDavid Harvey commented: “Thenature of business solutions maydiffer enormously from airport toairport but there is a constant andcommon thread throughout andthat is the quality of the product,the nature of the control systemscombined with our dedicated aftersales programme. David also

highlighted some of the mostimportant factors that set AebiSchmidt apart from all itscompetitors;

1. Our machines are outstanding

2. Our fifteen year machine lifeexpectancy

3. The accuracy of our equipmentis second to none. Forexample, customers save afortune on liquidmeasurements and sweeperbrushes over a machine’slifetime

4. Our after sales programmeaffords responsive anddedicated support. We haveinvested in three dedicatedairport engineers Pete Read,Jim Murden and StevenAnderson, to compliment ourexisting fleet of engineers who

are also on hand to support ourcustomers. Our engineersservice all customers’equipment throughout theirextended lifetime, unlike ourcompetitors who outsourceelements of their after salessupport to third partyorganisations.

Keeping our promisesDavid added: “Total Lifetime Careis our promise and is an essentialpart of our business. We are in thesector for the long haul. This is notabout a quick fix. We work toprovide thorough working solutionsfor all our customers that provideconstant care, support anddevelopment for many, manyyears.”

Mike Moore has enjoyed elevenyears in the service of AebiSchmidt and is as devoted andenthusiastic as ever about hisrole; “I enjoy developing and

sustaining great relationships withour customers.”

He really means it too. Heregularly visits and calls everysingle one of his airportcustomers – (the team have made26 airport visits already in 2011) –regardless of the size of airport orthe value of their investment.

Mike added: “It’s essential thatwe understand how airports andtheir teams are working and howour equipment is responding toevolving needs and expectations.It’s also great fun just to get outthere and meet people who share asimilar desire to improve serviceand give best value for theircustomers. I’m privileged to workas part of such a motivated, drivenand enthusiastic team.”

I was so impressed I nearlytook home a sprayer for mydriveway!

Darren Heyes

An essential part of Aebi Schmidt’s successful Total Lifetime Care guarantee is the proveneffectiveness of its after sales service.

Great pre winterservice offers

Aebi Schmidt calibration options1. Pay as you go:

Pay per calibration, plus travel

2. Contracted calibrations: Paid annually in advance (based on 1- 4 machines) inclusive of travel dependant onlocation: Maximum 75 miles from nearest engineer

3. Contracted calibrations: Paid annually in advance (based on 5+ machines) inclusive of travel dependant onlocation:Maximum 75 miles from nearest engineer. Minimum of 5 machines must be on same site

Price on application, volume discounts apply, call us for further details

Aebi Schmidt Customer ServicesService Control Desk & 24/7 Technical Support: 01733 363400

Parts Team: 01733 363336

The Aebi Schmidt Customer Serviceteam is already recognised as aleader in the market place. Services

include parts supply, service maintenanceand repair and training to support the wholeproduct range. Karen Bean explained “Weaim to be the preferred provider of allcustomer support for Aebi Schmidtequipment owners and operators. Shouldyou have any requirement, from a filter to aservice we have an experienced team oftechnical experts available to help you. Wehave parts stores at both our UK locations inPeterborough and Glasgow and aim, subjectto availability, to ship your parts for a nextday delivery. Our nationwide network of AebiSchmidt professionally trained engineers areable to quickly respond to our customers inthe field. We invest in our people and recruitand retain the best. Many of our engineershave in excess of 25 years service with us,which means that we have the highest levelof expertise and experience, and also showsthat Aebi Schmidt is a great company towork for.”

Aebi Schmidt Customer ServicesService Control Desk & 24/7 TechnicalSupport: 01733 363400

Parts Team: 01733 363336

Stay ahead of the gameDavid Mash, Service Operations Managerat Aebi Schmidt ensures that everycontract and relationship maximises itsfull potential through TLC and essentialmaintenance options.

“It’s vital that operators ensure thattheir equipment is in full working orderand we have some great wintermaintenance options for total peace ofmind. Service and calibration is vital as itensures that the correct salt dosage isbeing deposited and monitors the spreadpattern.”

These lead to:1. Cost savings2. Effective salt coverage3. Reduced environmental impact

Service options for all wintermaintenance equipment to suit allcustomer’s needs and budgets

Just some of the Aebi Schmidt Team, ready to tackle any weather conditions no matter how severe. Fromsale to service all under one roof.

AS990 Runway Sweeper

Airport Engineer in action

Supra Cutter Blower

Towed Jet Sweeper 560

Tractor Trailer Sprayer ASPT 5,000L

Your contacts at Aebi Schmidt

|Aebi Schmidt UK Ltd | 01733 363393 | sales@aebi-schmidt.co.uk

Shows you can see us at in 2011

Cold Comfort - Ricoh Arena • 20th - 21st September

Interairport Munich Airport • 11th - 14th October

AEBI SCHMIDT UK LTDSouthgate Way, Orton Southgate Peterborough PE2 6GPTel: 01733 363 393 • Fax: 01733 363 377Email: sales@aebi-schmidt.co.uk

Published by Aebi Schmidt UK Ltd.© Aebi Schmidt UK Ltd 2011.

For additional copies of this newsletter, or to be added toour mailing list please contact Katherine Daunt.katherine.daunt@aebi-schmidt.co.ukTel: 01733 363 395

The pride of ScotlandPolmadie is a district situated south ofGlasgow’s River Clyde and is home tothe Aebi Schmidt Scottish ServiceCentre. The hugely impressive centre isan expansive 7000 square feet facilitythat boasts the very latest equipmentand resources and sits adjacent to theGorbals. The Service centre containsoffice facilities, service areas andstorage space that houses in excess of£1 50k of spare parts.

Donald Kerr, Scottish ServiceManager said; “At a time whenour competition are downsizing

their after sales support levels andlocations to reduce costs, it’sextremely positive from Aebi Schmidtto be investing heavily in after salessupport. We now have eight serviceengineers, utilising Volkswagen Crafter

vans that are fully stocked with avariety of spare parts, ensuring a swiftand effective response to our sweeper,winter and airport customers. Inaddition to our day to day service andrepair operation, we also have the skill-base to undertake a variety ofengineering works, includingfabrication, gritter mounting, DIN plateassembly and fitting and hydraulic andelectrical works.”

The facility has a buzz andenthusiasm that typifies the AebiSchmidt “Total Lifetime Care” promiseand commitment to its customers.There has been an obviouscommitment to a strategic investmentin specialist equipment and staff andthis is clear in the work ethic of thePolmadie team.

David Carswell, Area Sales

Manager for Scotland and Irelandexplained; “The majority of ourcustomers are being forced intomaking cuts, so it is important that wecan deliver “more for less”. Ourincreased investment in after salesensures that our products spend moretime on the road, leading to improveduptime and reduced costs for ourentire customer base. We are a globalorganisation, but over many, manyyears of working closely on a day today basis with our Scottishcustomers, we have effectivelybecome a local supplier.”

Should you wish to visit ourScottish Service Centre, or haveany queries on the services providedby the Aebi Schmidt after salesteam, then please Donald Kerr on07970 125227.

Wherever you go in the AebiSchmidt business, one namekeeps cropping up and fortunatelyalways for the right reason! Thatname is Donald Kerr. Donald isService Manager with AebiSchmidt Scotland, located at thePolmadie Headquarters in theheart of Glasgow where heworks as part of a team of eightengineers, one stores personand one office administrator.

His role within the company is first andforemost customer satisfaction,keeping the team of engineers busy bysecuring work ranging from thesmallest tasks to full hydraulics andelectrics and the mounting ofspreaders onto customers’ chassis. Wetook five minutes to meet up withDonald to find out more about thequiet and unassuming legend that isDonald Kerr.

Q: Tell me more about you. How longhave you worked for Schmidt? Donald: I have worked with AebiSchmidt for 22 years, when I joined thecompany in 1989 I was employed as afield service engineer working my wayup to depot manager and then toScottish service manager.

Q: And ona morepersonallevel?Donald: I ammarried withtwo sons, 25and 27 yearsold who nowwork with BAESystems in theelectricaldesigndepartment.

Q:What would be your claim tofame?Donald: Our claim to fame is that fromeight to 12 years old my two sonsraced Karts up and down the country,at that time we shared a track with thepresent Formula 1 guys LewisHamilton, Jenson Button and Paul DeResta, even at the early age of eightyears old money was paramount in thesport and these guys had all thebacking and sponsors.

Q: What's it like to work forSchmidt? Donald: Working for Aebi Schmidt ischallenging due to the variousproducts that we manufacture,

constantly having to keep up withtechnology and training is everdemanding.

Q: Tell me something we wouldn'tknow about you? Donald: Many years ago and beforemy Aebi Schmidt days when mychildren were young we emigrated toSydney in Australia, we stayed forapproximately two years, but missingour family and friends brought us backto Bonny Scotland.

Q: How do you think your workcolleagues would describe you?Donald: I think they would describe meas quiet, conscientious and aworkaholic.

Q: How has the industry changed inyour time in the sector? Donald: I have seen great changesin the industry over the years ashave many engineering andmanufacturing businesses. Beingthe market leaders for many yearsour market has become more andmore competitive with theintroduction of similar sizevehicles – competition I believe ishealthy and keeps you on your toes,which makes it interesting.

Q: How do you and Schmidt stayahead of the game? Why chooseSchmidt?Donald: I believe that our products arebuilt to very high standards using thelatest technology, should anyunforeseen problems arise our aftersales department based in Glasgowcan deploy an engineer quickly.

Our premises in Glasgow currentlyhold parts in excess of £150,000 forour environmental and wintermaintenance equipment. I believe thatthis stock holding, along with the fullystocked service vehicles and eightengineers gives us the edge over ourcompetitors.

Q: How do you manage the work lifebalance in such a busy role? Donald: It’s sometimes difficultespecially in the winter months whendemand to keep our fleet of spreadersmobile in all conditions is high, I alsohave a very understanding wife!

Q: What's the most rewardingaspect of your work? Donald: Customer satisfaction, I enjoysolving issues that customers mayhave whether they are invoice relatedor problems with a particular machine,of course I would rather that everything

went like clockwork but if this was thecase then I would need to look forsomething to do.

Q: What are the most excitingproducts and services offered bySchmidt? Donald: Over the years I have workedon a variety of environmental andwinter maintenance equipment andwithout sounding biased I fully believethat the products Aebi Schmidtmanufacture are as we say the RollsRoyce of equipment.

Our premises and large stockholding of parts in Glasgow normallyallows us to respond to unforeseenbreakdowns in the same day withouthaving to wait for couriers.

The last two winters in Scotlandhave been long and hard with roadclosures and heavy snow up and downthe country. In mid winter and on anumber of occasions we had urgentrequests from customers in the Northof Scotland looking for parts. Withcouriers unable to guarantee delivery inthe remote parts of Scotland ourservice vans which are all fitted withsnow tyres and chains were able to getthrough with the necessary parts.

Donald Kerr, a real gentleman.

Donald Kerr... a real gentleman

Now, just where didyou put your troosers!

Service with a smile north of the border

Doug Hall 31 yearsGlen Smith 28 yearsBernie Parker 28 yearsPeter Howard 27 yearsBernie Hill 27 yearsJim Murden 27 yearsChris Robinson 25 years

The magnificentseven employees

Did you know: Our premises in Glasgow currently hold parts in excess of £150,000 for our environmental and winter maintenance equipment.This stock holding along with our fully stocked service vehicles and eight engineers gives us the edge over our competitors.

National Sales ManagerSchmidt productsAlison Conroy 07901 911003

Area Sales Managers Schmidt ProductsAllan MacLeod 07799 071611David Carswell 07970 125206Les Bullock 07799 071612Robert Irvine 07971 359387Simon Stringer 07870 267209

Sales Manager Aebi ProductsJohn Taylor 07850 123455

Sales Support Manager

Katherine Daunt 01733 363395

Key Account & Training ManagerMike Moore 07748 931762

Service Operation ManagerDavid Mash 07970 125226

Service Manager ScotlandDonald Kerr 07970 125227

Service Office ManagerKaren Bean 01733 363 403

Service Aebi ProductsRichard Barnard 07860 613261