aecom safety for life - “culture of caring” pres... · 2016. 6. 15. · aecom she procedures...

17
AECOM Safety for Life - “Culture of Caring” Elaine Huurman EMIA SHE Training and Systems Manager Europe, Middle East, India, Africa

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Page 1: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

AECOMSafety for Life - ldquoCulture of Caringrdquo

Elaine Huurman

EMIA SHE Training and Systems ManagerEurope Middle East India Africa

AECOM Safety for Life Program

Projects - Engagement of Teams

Example of Leadership in Action

AECOM EMIA

bull 19000 employeesbull +- 4000 projects bull In 50+ countriesbull Wide range of projectsbull Several thousand

contractors

V I S I O N

L E A D E R S H I P

T O O L S

Lead Our Industry in Safety

Accountability and Responsibility Execution Project Excellence

Our Keys to SuccessCommitment to Excellence Communicating our Vision Everyone Home Safely Everyday

Value for Safety

Safety for Life Focus on Leading Indicators Making use of Technology Data Management

AECOM SHE APPROACH

ldquoSafety for Liferdquo is AECOMrsquos comprehensive internal program that integrates high standards innovative tools and techniques and a collaborative caring culture into the work we do every day

Safety Health amp

Environment Management

StandardsLife

Preserving Principles

CultureOf Caring

Incident Prevention

Model

CoreValue

Metrics

Safety inDesign

LifeGuard

STARTTraining

Project Safety Reviews

Safety For Life

Develop ProjectSite SHE Plan

AECOM Project or Site

Task Hazard Assessment THA (Daily)

Permit To Work-High Risk Activities in place amp Method

Statements

4Sight- Last Minute Assessment

Identify activities

Assess related hazards

Define control measures

Review (change to tasks or activities min monthly)

Identify who might be harmed

Evaluate the risks amp rate

Low Risk ndash C3Basic SHE Plan

Construction SHE Plan TemplateEM Templates

Risk Assessment (Job Safety Analysis)

MediumHigh Riskndash C2 to C0

Safety in Design

Contractor Risk Assessments and Method Statements

Emergency Plans

AECOM SHE Procedures

Go-No-Go Safety Health amp

Environment Management

Standards

Contractorsbull Contractors are part of our

workforce ndash there to give greater capability to our team

bull Contract types vary and can affect workplace safety ndash direct contract or some variation

bull Since relationship is based on a contract there is a natural tension that can affect workplace safety

Presentation Title June 12 2016 9

Expectations

Our primary objective is to keep people safe All on the team need to be aligned

bull We have expectations of our employees concerning safe working

bull Our contractors must understand those same expectations and commit to them

bull Contract terms must be specific ndash either in our contracts or the contracts of our clients

Safety Culture Developmentndash Help others to conformndash Othersrsquo keeperndash program contributorndash Demonstrate care for othersndash Organizational pride

Dependent IndependentReactive

Natural Instincts

Supervision

SelfTeams

Interdependent

Inju

ry R

ates LeadershipBeyond Zero

We have all been on this journey with our employees ndash why would it be any different for our contractors

Safety Excellence Requires Engagement

ParticipationContract-Directed

Time

Perfo

rman

ce

Average

Good

Excellent

DiscretionaryEffort

ldquoWant-tordquo

ldquoHave-tordquo

EngagementSelf-Directed

Communicate the Expectations

Engagement for Incident Prevention

Discretionary BehaviorD

egre

e of

C

oura

ge

High

LowFamily StrangerDegree of Unrelatedness

Degree of Courage Needed Varies with Relatedness

Create environment that encourages Team participation

The culture or the team affects the degree of courage needed

Leadership expectations

Team leaders need to demonstrate to the contractors that safety is important to them

Provide a work environment that encourages safety first

Required Space and Resources

Clear Understanding

Of Accountability

Supportive Personal Safety

Leadership

Encouragement and Reward of Safe Behaviour

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 2: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

AECOM Safety for Life Program

Projects - Engagement of Teams

Example of Leadership in Action

AECOM EMIA

bull 19000 employeesbull +- 4000 projects bull In 50+ countriesbull Wide range of projectsbull Several thousand

contractors

V I S I O N

L E A D E R S H I P

T O O L S

Lead Our Industry in Safety

Accountability and Responsibility Execution Project Excellence

Our Keys to SuccessCommitment to Excellence Communicating our Vision Everyone Home Safely Everyday

Value for Safety

Safety for Life Focus on Leading Indicators Making use of Technology Data Management

AECOM SHE APPROACH

ldquoSafety for Liferdquo is AECOMrsquos comprehensive internal program that integrates high standards innovative tools and techniques and a collaborative caring culture into the work we do every day

Safety Health amp

Environment Management

StandardsLife

Preserving Principles

CultureOf Caring

Incident Prevention

Model

CoreValue

Metrics

Safety inDesign

LifeGuard

STARTTraining

Project Safety Reviews

Safety For Life

Develop ProjectSite SHE Plan

AECOM Project or Site

Task Hazard Assessment THA (Daily)

Permit To Work-High Risk Activities in place amp Method

Statements

4Sight- Last Minute Assessment

Identify activities

Assess related hazards

Define control measures

Review (change to tasks or activities min monthly)

Identify who might be harmed

Evaluate the risks amp rate

Low Risk ndash C3Basic SHE Plan

Construction SHE Plan TemplateEM Templates

Risk Assessment (Job Safety Analysis)

MediumHigh Riskndash C2 to C0

Safety in Design

Contractor Risk Assessments and Method Statements

Emergency Plans

AECOM SHE Procedures

Go-No-Go Safety Health amp

Environment Management

Standards

Contractorsbull Contractors are part of our

workforce ndash there to give greater capability to our team

bull Contract types vary and can affect workplace safety ndash direct contract or some variation

bull Since relationship is based on a contract there is a natural tension that can affect workplace safety

Presentation Title June 12 2016 9

Expectations

Our primary objective is to keep people safe All on the team need to be aligned

bull We have expectations of our employees concerning safe working

bull Our contractors must understand those same expectations and commit to them

bull Contract terms must be specific ndash either in our contracts or the contracts of our clients

Safety Culture Developmentndash Help others to conformndash Othersrsquo keeperndash program contributorndash Demonstrate care for othersndash Organizational pride

Dependent IndependentReactive

Natural Instincts

Supervision

SelfTeams

Interdependent

Inju

ry R

ates LeadershipBeyond Zero

We have all been on this journey with our employees ndash why would it be any different for our contractors

Safety Excellence Requires Engagement

ParticipationContract-Directed

Time

Perfo

rman

ce

Average

Good

Excellent

DiscretionaryEffort

ldquoWant-tordquo

ldquoHave-tordquo

EngagementSelf-Directed

Communicate the Expectations

Engagement for Incident Prevention

Discretionary BehaviorD

egre

e of

C

oura

ge

High

LowFamily StrangerDegree of Unrelatedness

Degree of Courage Needed Varies with Relatedness

Create environment that encourages Team participation

The culture or the team affects the degree of courage needed

Leadership expectations

Team leaders need to demonstrate to the contractors that safety is important to them

Provide a work environment that encourages safety first

Required Space and Resources

Clear Understanding

Of Accountability

Supportive Personal Safety

Leadership

Encouragement and Reward of Safe Behaviour

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 3: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

AECOM EMIA

bull 19000 employeesbull +- 4000 projects bull In 50+ countriesbull Wide range of projectsbull Several thousand

contractors

V I S I O N

L E A D E R S H I P

T O O L S

Lead Our Industry in Safety

Accountability and Responsibility Execution Project Excellence

Our Keys to SuccessCommitment to Excellence Communicating our Vision Everyone Home Safely Everyday

Value for Safety

Safety for Life Focus on Leading Indicators Making use of Technology Data Management

AECOM SHE APPROACH

ldquoSafety for Liferdquo is AECOMrsquos comprehensive internal program that integrates high standards innovative tools and techniques and a collaborative caring culture into the work we do every day

Safety Health amp

Environment Management

StandardsLife

Preserving Principles

CultureOf Caring

Incident Prevention

Model

CoreValue

Metrics

Safety inDesign

LifeGuard

STARTTraining

Project Safety Reviews

Safety For Life

Develop ProjectSite SHE Plan

AECOM Project or Site

Task Hazard Assessment THA (Daily)

Permit To Work-High Risk Activities in place amp Method

Statements

4Sight- Last Minute Assessment

Identify activities

Assess related hazards

Define control measures

Review (change to tasks or activities min monthly)

Identify who might be harmed

Evaluate the risks amp rate

Low Risk ndash C3Basic SHE Plan

Construction SHE Plan TemplateEM Templates

Risk Assessment (Job Safety Analysis)

MediumHigh Riskndash C2 to C0

Safety in Design

Contractor Risk Assessments and Method Statements

Emergency Plans

AECOM SHE Procedures

Go-No-Go Safety Health amp

Environment Management

Standards

Contractorsbull Contractors are part of our

workforce ndash there to give greater capability to our team

bull Contract types vary and can affect workplace safety ndash direct contract or some variation

bull Since relationship is based on a contract there is a natural tension that can affect workplace safety

Presentation Title June 12 2016 9

Expectations

Our primary objective is to keep people safe All on the team need to be aligned

bull We have expectations of our employees concerning safe working

bull Our contractors must understand those same expectations and commit to them

bull Contract terms must be specific ndash either in our contracts or the contracts of our clients

Safety Culture Developmentndash Help others to conformndash Othersrsquo keeperndash program contributorndash Demonstrate care for othersndash Organizational pride

Dependent IndependentReactive

Natural Instincts

Supervision

SelfTeams

Interdependent

Inju

ry R

ates LeadershipBeyond Zero

We have all been on this journey with our employees ndash why would it be any different for our contractors

Safety Excellence Requires Engagement

ParticipationContract-Directed

Time

Perfo

rman

ce

Average

Good

Excellent

DiscretionaryEffort

ldquoWant-tordquo

ldquoHave-tordquo

EngagementSelf-Directed

Communicate the Expectations

Engagement for Incident Prevention

Discretionary BehaviorD

egre

e of

C

oura

ge

High

LowFamily StrangerDegree of Unrelatedness

Degree of Courage Needed Varies with Relatedness

Create environment that encourages Team participation

The culture or the team affects the degree of courage needed

Leadership expectations

Team leaders need to demonstrate to the contractors that safety is important to them

Provide a work environment that encourages safety first

Required Space and Resources

Clear Understanding

Of Accountability

Supportive Personal Safety

Leadership

Encouragement and Reward of Safe Behaviour

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 4: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

V I S I O N

L E A D E R S H I P

T O O L S

Lead Our Industry in Safety

Accountability and Responsibility Execution Project Excellence

Our Keys to SuccessCommitment to Excellence Communicating our Vision Everyone Home Safely Everyday

Value for Safety

Safety for Life Focus on Leading Indicators Making use of Technology Data Management

AECOM SHE APPROACH

ldquoSafety for Liferdquo is AECOMrsquos comprehensive internal program that integrates high standards innovative tools and techniques and a collaborative caring culture into the work we do every day

Safety Health amp

Environment Management

StandardsLife

Preserving Principles

CultureOf Caring

Incident Prevention

Model

CoreValue

Metrics

Safety inDesign

LifeGuard

STARTTraining

Project Safety Reviews

Safety For Life

Develop ProjectSite SHE Plan

AECOM Project or Site

Task Hazard Assessment THA (Daily)

Permit To Work-High Risk Activities in place amp Method

Statements

4Sight- Last Minute Assessment

Identify activities

Assess related hazards

Define control measures

Review (change to tasks or activities min monthly)

Identify who might be harmed

Evaluate the risks amp rate

Low Risk ndash C3Basic SHE Plan

Construction SHE Plan TemplateEM Templates

Risk Assessment (Job Safety Analysis)

MediumHigh Riskndash C2 to C0

Safety in Design

Contractor Risk Assessments and Method Statements

Emergency Plans

AECOM SHE Procedures

Go-No-Go Safety Health amp

Environment Management

Standards

Contractorsbull Contractors are part of our

workforce ndash there to give greater capability to our team

bull Contract types vary and can affect workplace safety ndash direct contract or some variation

bull Since relationship is based on a contract there is a natural tension that can affect workplace safety

Presentation Title June 12 2016 9

Expectations

Our primary objective is to keep people safe All on the team need to be aligned

bull We have expectations of our employees concerning safe working

bull Our contractors must understand those same expectations and commit to them

bull Contract terms must be specific ndash either in our contracts or the contracts of our clients

Safety Culture Developmentndash Help others to conformndash Othersrsquo keeperndash program contributorndash Demonstrate care for othersndash Organizational pride

Dependent IndependentReactive

Natural Instincts

Supervision

SelfTeams

Interdependent

Inju

ry R

ates LeadershipBeyond Zero

We have all been on this journey with our employees ndash why would it be any different for our contractors

Safety Excellence Requires Engagement

ParticipationContract-Directed

Time

Perfo

rman

ce

Average

Good

Excellent

DiscretionaryEffort

ldquoWant-tordquo

ldquoHave-tordquo

EngagementSelf-Directed

Communicate the Expectations

Engagement for Incident Prevention

Discretionary BehaviorD

egre

e of

C

oura

ge

High

LowFamily StrangerDegree of Unrelatedness

Degree of Courage Needed Varies with Relatedness

Create environment that encourages Team participation

The culture or the team affects the degree of courage needed

Leadership expectations

Team leaders need to demonstrate to the contractors that safety is important to them

Provide a work environment that encourages safety first

Required Space and Resources

Clear Understanding

Of Accountability

Supportive Personal Safety

Leadership

Encouragement and Reward of Safe Behaviour

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 5: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

ldquoSafety for Liferdquo is AECOMrsquos comprehensive internal program that integrates high standards innovative tools and techniques and a collaborative caring culture into the work we do every day

Safety Health amp

Environment Management

StandardsLife

Preserving Principles

CultureOf Caring

Incident Prevention

Model

CoreValue

Metrics

Safety inDesign

LifeGuard

STARTTraining

Project Safety Reviews

Safety For Life

Develop ProjectSite SHE Plan

AECOM Project or Site

Task Hazard Assessment THA (Daily)

Permit To Work-High Risk Activities in place amp Method

Statements

4Sight- Last Minute Assessment

Identify activities

Assess related hazards

Define control measures

Review (change to tasks or activities min monthly)

Identify who might be harmed

Evaluate the risks amp rate

Low Risk ndash C3Basic SHE Plan

Construction SHE Plan TemplateEM Templates

Risk Assessment (Job Safety Analysis)

MediumHigh Riskndash C2 to C0

Safety in Design

Contractor Risk Assessments and Method Statements

Emergency Plans

AECOM SHE Procedures

Go-No-Go Safety Health amp

Environment Management

Standards

Contractorsbull Contractors are part of our

workforce ndash there to give greater capability to our team

bull Contract types vary and can affect workplace safety ndash direct contract or some variation

bull Since relationship is based on a contract there is a natural tension that can affect workplace safety

Presentation Title June 12 2016 9

Expectations

Our primary objective is to keep people safe All on the team need to be aligned

bull We have expectations of our employees concerning safe working

bull Our contractors must understand those same expectations and commit to them

bull Contract terms must be specific ndash either in our contracts or the contracts of our clients

Safety Culture Developmentndash Help others to conformndash Othersrsquo keeperndash program contributorndash Demonstrate care for othersndash Organizational pride

Dependent IndependentReactive

Natural Instincts

Supervision

SelfTeams

Interdependent

Inju

ry R

ates LeadershipBeyond Zero

We have all been on this journey with our employees ndash why would it be any different for our contractors

Safety Excellence Requires Engagement

ParticipationContract-Directed

Time

Perfo

rman

ce

Average

Good

Excellent

DiscretionaryEffort

ldquoWant-tordquo

ldquoHave-tordquo

EngagementSelf-Directed

Communicate the Expectations

Engagement for Incident Prevention

Discretionary BehaviorD

egre

e of

C

oura

ge

High

LowFamily StrangerDegree of Unrelatedness

Degree of Courage Needed Varies with Relatedness

Create environment that encourages Team participation

The culture or the team affects the degree of courage needed

Leadership expectations

Team leaders need to demonstrate to the contractors that safety is important to them

Provide a work environment that encourages safety first

Required Space and Resources

Clear Understanding

Of Accountability

Supportive Personal Safety

Leadership

Encouragement and Reward of Safe Behaviour

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 6: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

Safety Health amp

Environment Management

StandardsLife

Preserving Principles

CultureOf Caring

Incident Prevention

Model

CoreValue

Metrics

Safety inDesign

LifeGuard

STARTTraining

Project Safety Reviews

Safety For Life

Develop ProjectSite SHE Plan

AECOM Project or Site

Task Hazard Assessment THA (Daily)

Permit To Work-High Risk Activities in place amp Method

Statements

4Sight- Last Minute Assessment

Identify activities

Assess related hazards

Define control measures

Review (change to tasks or activities min monthly)

Identify who might be harmed

Evaluate the risks amp rate

Low Risk ndash C3Basic SHE Plan

Construction SHE Plan TemplateEM Templates

Risk Assessment (Job Safety Analysis)

MediumHigh Riskndash C2 to C0

Safety in Design

Contractor Risk Assessments and Method Statements

Emergency Plans

AECOM SHE Procedures

Go-No-Go Safety Health amp

Environment Management

Standards

Contractorsbull Contractors are part of our

workforce ndash there to give greater capability to our team

bull Contract types vary and can affect workplace safety ndash direct contract or some variation

bull Since relationship is based on a contract there is a natural tension that can affect workplace safety

Presentation Title June 12 2016 9

Expectations

Our primary objective is to keep people safe All on the team need to be aligned

bull We have expectations of our employees concerning safe working

bull Our contractors must understand those same expectations and commit to them

bull Contract terms must be specific ndash either in our contracts or the contracts of our clients

Safety Culture Developmentndash Help others to conformndash Othersrsquo keeperndash program contributorndash Demonstrate care for othersndash Organizational pride

Dependent IndependentReactive

Natural Instincts

Supervision

SelfTeams

Interdependent

Inju

ry R

ates LeadershipBeyond Zero

We have all been on this journey with our employees ndash why would it be any different for our contractors

Safety Excellence Requires Engagement

ParticipationContract-Directed

Time

Perfo

rman

ce

Average

Good

Excellent

DiscretionaryEffort

ldquoWant-tordquo

ldquoHave-tordquo

EngagementSelf-Directed

Communicate the Expectations

Engagement for Incident Prevention

Discretionary BehaviorD

egre

e of

C

oura

ge

High

LowFamily StrangerDegree of Unrelatedness

Degree of Courage Needed Varies with Relatedness

Create environment that encourages Team participation

The culture or the team affects the degree of courage needed

Leadership expectations

Team leaders need to demonstrate to the contractors that safety is important to them

Provide a work environment that encourages safety first

Required Space and Resources

Clear Understanding

Of Accountability

Supportive Personal Safety

Leadership

Encouragement and Reward of Safe Behaviour

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 7: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

Develop ProjectSite SHE Plan

AECOM Project or Site

Task Hazard Assessment THA (Daily)

Permit To Work-High Risk Activities in place amp Method

Statements

4Sight- Last Minute Assessment

Identify activities

Assess related hazards

Define control measures

Review (change to tasks or activities min monthly)

Identify who might be harmed

Evaluate the risks amp rate

Low Risk ndash C3Basic SHE Plan

Construction SHE Plan TemplateEM Templates

Risk Assessment (Job Safety Analysis)

MediumHigh Riskndash C2 to C0

Safety in Design

Contractor Risk Assessments and Method Statements

Emergency Plans

AECOM SHE Procedures

Go-No-Go Safety Health amp

Environment Management

Standards

Contractorsbull Contractors are part of our

workforce ndash there to give greater capability to our team

bull Contract types vary and can affect workplace safety ndash direct contract or some variation

bull Since relationship is based on a contract there is a natural tension that can affect workplace safety

Presentation Title June 12 2016 9

Expectations

Our primary objective is to keep people safe All on the team need to be aligned

bull We have expectations of our employees concerning safe working

bull Our contractors must understand those same expectations and commit to them

bull Contract terms must be specific ndash either in our contracts or the contracts of our clients

Safety Culture Developmentndash Help others to conformndash Othersrsquo keeperndash program contributorndash Demonstrate care for othersndash Organizational pride

Dependent IndependentReactive

Natural Instincts

Supervision

SelfTeams

Interdependent

Inju

ry R

ates LeadershipBeyond Zero

We have all been on this journey with our employees ndash why would it be any different for our contractors

Safety Excellence Requires Engagement

ParticipationContract-Directed

Time

Perfo

rman

ce

Average

Good

Excellent

DiscretionaryEffort

ldquoWant-tordquo

ldquoHave-tordquo

EngagementSelf-Directed

Communicate the Expectations

Engagement for Incident Prevention

Discretionary BehaviorD

egre

e of

C

oura

ge

High

LowFamily StrangerDegree of Unrelatedness

Degree of Courage Needed Varies with Relatedness

Create environment that encourages Team participation

The culture or the team affects the degree of courage needed

Leadership expectations

Team leaders need to demonstrate to the contractors that safety is important to them

Provide a work environment that encourages safety first

Required Space and Resources

Clear Understanding

Of Accountability

Supportive Personal Safety

Leadership

Encouragement and Reward of Safe Behaviour

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 8: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

Contractorsbull Contractors are part of our

workforce ndash there to give greater capability to our team

bull Contract types vary and can affect workplace safety ndash direct contract or some variation

bull Since relationship is based on a contract there is a natural tension that can affect workplace safety

Presentation Title June 12 2016 9

Expectations

Our primary objective is to keep people safe All on the team need to be aligned

bull We have expectations of our employees concerning safe working

bull Our contractors must understand those same expectations and commit to them

bull Contract terms must be specific ndash either in our contracts or the contracts of our clients

Safety Culture Developmentndash Help others to conformndash Othersrsquo keeperndash program contributorndash Demonstrate care for othersndash Organizational pride

Dependent IndependentReactive

Natural Instincts

Supervision

SelfTeams

Interdependent

Inju

ry R

ates LeadershipBeyond Zero

We have all been on this journey with our employees ndash why would it be any different for our contractors

Safety Excellence Requires Engagement

ParticipationContract-Directed

Time

Perfo

rman

ce

Average

Good

Excellent

DiscretionaryEffort

ldquoWant-tordquo

ldquoHave-tordquo

EngagementSelf-Directed

Communicate the Expectations

Engagement for Incident Prevention

Discretionary BehaviorD

egre

e of

C

oura

ge

High

LowFamily StrangerDegree of Unrelatedness

Degree of Courage Needed Varies with Relatedness

Create environment that encourages Team participation

The culture or the team affects the degree of courage needed

Leadership expectations

Team leaders need to demonstrate to the contractors that safety is important to them

Provide a work environment that encourages safety first

Required Space and Resources

Clear Understanding

Of Accountability

Supportive Personal Safety

Leadership

Encouragement and Reward of Safe Behaviour

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 9: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

Presentation Title June 12 2016 9

Expectations

Our primary objective is to keep people safe All on the team need to be aligned

bull We have expectations of our employees concerning safe working

bull Our contractors must understand those same expectations and commit to them

bull Contract terms must be specific ndash either in our contracts or the contracts of our clients

Safety Culture Developmentndash Help others to conformndash Othersrsquo keeperndash program contributorndash Demonstrate care for othersndash Organizational pride

Dependent IndependentReactive

Natural Instincts

Supervision

SelfTeams

Interdependent

Inju

ry R

ates LeadershipBeyond Zero

We have all been on this journey with our employees ndash why would it be any different for our contractors

Safety Excellence Requires Engagement

ParticipationContract-Directed

Time

Perfo

rman

ce

Average

Good

Excellent

DiscretionaryEffort

ldquoWant-tordquo

ldquoHave-tordquo

EngagementSelf-Directed

Communicate the Expectations

Engagement for Incident Prevention

Discretionary BehaviorD

egre

e of

C

oura

ge

High

LowFamily StrangerDegree of Unrelatedness

Degree of Courage Needed Varies with Relatedness

Create environment that encourages Team participation

The culture or the team affects the degree of courage needed

Leadership expectations

Team leaders need to demonstrate to the contractors that safety is important to them

Provide a work environment that encourages safety first

Required Space and Resources

Clear Understanding

Of Accountability

Supportive Personal Safety

Leadership

Encouragement and Reward of Safe Behaviour

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 10: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

Safety Culture Developmentndash Help others to conformndash Othersrsquo keeperndash program contributorndash Demonstrate care for othersndash Organizational pride

Dependent IndependentReactive

Natural Instincts

Supervision

SelfTeams

Interdependent

Inju

ry R

ates LeadershipBeyond Zero

We have all been on this journey with our employees ndash why would it be any different for our contractors

Safety Excellence Requires Engagement

ParticipationContract-Directed

Time

Perfo

rman

ce

Average

Good

Excellent

DiscretionaryEffort

ldquoWant-tordquo

ldquoHave-tordquo

EngagementSelf-Directed

Communicate the Expectations

Engagement for Incident Prevention

Discretionary BehaviorD

egre

e of

C

oura

ge

High

LowFamily StrangerDegree of Unrelatedness

Degree of Courage Needed Varies with Relatedness

Create environment that encourages Team participation

The culture or the team affects the degree of courage needed

Leadership expectations

Team leaders need to demonstrate to the contractors that safety is important to them

Provide a work environment that encourages safety first

Required Space and Resources

Clear Understanding

Of Accountability

Supportive Personal Safety

Leadership

Encouragement and Reward of Safe Behaviour

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 11: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

Safety Excellence Requires Engagement

ParticipationContract-Directed

Time

Perfo

rman

ce

Average

Good

Excellent

DiscretionaryEffort

ldquoWant-tordquo

ldquoHave-tordquo

EngagementSelf-Directed

Communicate the Expectations

Engagement for Incident Prevention

Discretionary BehaviorD

egre

e of

C

oura

ge

High

LowFamily StrangerDegree of Unrelatedness

Degree of Courage Needed Varies with Relatedness

Create environment that encourages Team participation

The culture or the team affects the degree of courage needed

Leadership expectations

Team leaders need to demonstrate to the contractors that safety is important to them

Provide a work environment that encourages safety first

Required Space and Resources

Clear Understanding

Of Accountability

Supportive Personal Safety

Leadership

Encouragement and Reward of Safe Behaviour

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 12: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

Engagement for Incident Prevention

Discretionary BehaviorD

egre

e of

C

oura

ge

High

LowFamily StrangerDegree of Unrelatedness

Degree of Courage Needed Varies with Relatedness

Create environment that encourages Team participation

The culture or the team affects the degree of courage needed

Leadership expectations

Team leaders need to demonstrate to the contractors that safety is important to them

Provide a work environment that encourages safety first

Required Space and Resources

Clear Understanding

Of Accountability

Supportive Personal Safety

Leadership

Encouragement and Reward of Safe Behaviour

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 13: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

Leadership expectations

Team leaders need to demonstrate to the contractors that safety is important to them

Provide a work environment that encourages safety first

Required Space and Resources

Clear Understanding

Of Accountability

Supportive Personal Safety

Leadership

Encouragement and Reward of Safe Behaviour

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 14: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

Leadership expectations demonstratedbull Holding yourself just as accountable as the

rest of the team for safety performance No blame

bull Intercede when safety expectations are not upheld

bull Set clear and measurable objectives for the team

bull Collaborate on training requirements and obligations

bull Participate in critical safety processes ( incident investigations and work planning)

bull Show concern for all team injuriesbull Be visible in the workplace and show

interest in the work activitiesbull Positively reinforce safe behaviours on the

spot

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 15: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

Leadership in action ndash Doha Oasis - Video

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 16: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

Uncompromising safety leadership required

1 Accountability2 Commitment3 Involvement

THANK YOU

Page 17: AECOM Safety for Life - “Culture of Caring” pres... · 2016. 6. 15. · AECOM SHE Procedures Go-No-Go Safety, Health & Environment Management Standards. Contractors • Contractors

THANK YOU