agenda - descartes systems group · 2020-05-14 · descartes evolution 2016 - page 6 track sessions...

APRIL 5-7, WEST PALM BEACH, FLORIDA

Agenda

Global User & Partner Conference

Descartes Evolution 2016 -

Sessions are both industry- and solution-focused, and are organized into the following tracks:

Program Track Legend and Descriptions

Private/Dedicated Fleet

Topical industry presentations, panel discussions, and customer success stories designed to help businesses employing private and/or dedicated fleets gain deeper insight and new perspectives on unleashing the potential of their fleet operations.

Forwarder/Broker

Topical industry presentations, panel discussions, and customer success stories designed to help freight forwarders and customs brokers compete and thrive in an environment with intense competitive pressure, expanding customer service expectations and regulatory changes.

Purchased Transportation

Topical industry presentations, panel discussions, and customer success stories designed to help businesses more effectively manage the purchased transportation process across all modes to reduce complexity, improve control and reduce costs.

Customs Compliance & Global Trade Content

Topical industry presentations, panel discussions, and customer success stories designed to help organizations with international shipping operations increase the informational value of trade data and the productivity of global trade staff to reduce operating costs, improve customs compliance and accelerate supply chain speed.

Retail

Topical industry presentations, panel discussions, and customer success stories designed to help retailers drive more costs and customer service excellence out of their supply chains as they look to create a unified selling front to customers whether they are in store, online or on their smartphone.



User Training Sessions are geared for customers already using Descartes solutions. These application-specific workshops will help you learn how to derive maximum value from the solutions.

1 hour 50 minutes

Peer Group/Roadmap Sessions were developed from customer input provided to Descartes’ product management team at previous conferences. These sessions include an overview of solution roadmaps, interactive discussions on future capabilities and peer group topics of interest.

1 hour 50 minutes

Peer Group Sessions are based on industry topics of interest and are set in an environment conducive to dynamic, interactive discussions. These sessions will help participants inspire and challenge each other to investigate new ideas and advance application capabilities to facilitate mutual success.

50 minutes

Breakout Sessions include in-depth analysis and perspectives on key industry themes. These sessions are open to anyone who would like to enhance their knowledge base and gain insight into critical logistics-related topics.

50 minutes

Breakout Super Sessions are new to the conference this year! Each track will have just one super session that provides an overview of Descartes’ end-to-end solution vision for that particular track. Super sessions are designed to enhance understanding of the comprehensive solution portfolio Descartes offers in each key business area.

50 minutes

Session Type Descriptions



Conference Agenda Day One - Tuesday, April 5

8:00 am - 9:00 am Breakfast & Sponsor Exhibits Open

Sponsored by:Oceana & Coral Foyers

9:00 am - 9:15 am Global User Group Steering Committee Welcome

Descartes is fortunate to have customers who participate in a leadership role on a volunteer basis to help plan the conference from evaluating the event theme to guiding the agenda development. Meet members of this year’s Steering Committee as they call the conference to order and provide an overview of key conference objectives.

Oceana A/B

10:30 am - 12:20 pm Track Sessions

Times, locations, & descriptions begin on page 11

10:15 am - 10:30 am Refreshment Break & Sponsor Exhibits Sponsored by:Oceana & Coral Foyers

9:15 am - 10:15 am Descartes’ Innovation Update

Presented by Ken Wood, Executive Vice President, Product Management

From roadmap initiatives to strategic acquisitions, join us to learn about the advancements we’ve made to our industry-leading logistics technology platform. Gain insight into how we are bringing together richer end-to-end solution offerings to help improve the agility of your logistics and supply chain operations in the face of market conditions and government regulations that are constantly in flux.

Oceana A/B

12:30 pm - 1:30 pm Lunch & Sponsor Exhibits Sponsored by:Oceana & Coral Foyers



Conference Agenda Day One - Tuesday, April 5

6:30 pm - 7:00 pm Welcome Reception / CocktailsOceana Foyer

7:00 pm - 9:00 pm Welcome Dinner / Excellence & Innovation Awards

Join us for dinner and an awards presentation recognizing this year’s Excellence & Innovation Award winners.

Oceana A/B

1:30 pm - 3:20 pm Track Sessions


3:30 pm - 4:00 pm Refreshment Break & Sponsor Exhibits Sponsored by:Oceana & Coral Foyers



Descartes would like to thank our sponsors for their support of Evolution 2016.

We encourage you to visit our sponsors located in the Oceana & Coral Foyers.



Track Sessions (Morning) - Tuesday, April 5

Continued on next page

Win! As you visit our sponsors, please have your Sponsor Passport stamped. Return your completed

card to the Registration Desk for a chance to win one of eight Google Chromecast media streaming devices!

Time Description Room Track

10:30 am - 12:20 pm

Length: 1 hour 50 minutes

User Training - Descartes Route Planner™ - BasicShaki Kodi with Justin Marshall and Beth Davies from Descartes: In this workshop, improve solution proficiency with the latest functionality in Descartes Route Planner. Learn about best practices and application-specific techniques, tips and shortcuts to maximize productivity and improve routing results.

Oceana C

10:30 am - 12:20 pm


User Training - Descartes Route Planner™ On-demandMarco Sponza with Chris Herbert from Descartes: In this workshop, gain a working knowledge of an expanded set of routing parameters used to take specific business constraints into account. Learn the latest best practices, advanced tips and techniques and shortcuts to improve driver productivity and daily routing plans.

Coral C

10:30 am - 12:20 pm


User Training - Descartes Route Planner™ RS (formerly Roadshow)Al de la Vega with Joanne Cochrane from Descartes: In this workshop, learn the latest capabilities for developing master routes, daily route plans and territories that are aligned with the sales potential of each customer. Gain tips and techniques for using comprehensive routing parameters to fine-tune route planning to meet business and customer needs.

Oceana D




10:30 am -12:20 pm


User Training - Descartes Canadian Customs Brokerage™ (for ITMR4)Glenn Palanacki with Tomasz Jasniewicz and Jim Alemany from Descartes: In this workshop, learn how to leverage new capabilities for supporting current Canada Border Services Agency initiatives, including Accounts Receivable Ledger (ARL), Canadian Single Window (SWI), Advance Trade Data (ATD) eManifest for Importers, and Customs Self-Assessment (CSA). Make the most of enhancements to the solution’s compliance-driven logic; integration capabilities; comprehensive features for accounting; and web-based tools for real-time tracking and tracing.

Coral D

10:30 am -12:20 pm


User Training - Descartes Editrade™ Customs LinkDarci Kissinger with Chad Singiser from Descartes: In this workshop, improve solution understanding using advanced tips and tricks for collecting and preparing data to support the latest in customs compliance, valuation, harmonized tariff schedule (HTS) classifications and other government agency (OGA) procedures. Learn how to leverage recent developments for EDI, XML and ABI data integration; filing with multiple OGAs (including Remote Location Filing); tracking filings online and customizing alerts.

Coral B

10:30 am -12:20 pm


User Training - Descartes OneView™ Forwarder Enterprise/Customs House Broker and AccountingSean Huffman with Jeff Eckstein and Tom Kuerbs from Descartes: In this workshop, learn how recent enhancements can help you realize the potential benefits of ACE as a single window to connect to other agencies within the U.S. government, and better understand how to leverage the platform to support business expansion, offer additional services and meet evolving customs compliance requirements.

Coral E








10:30 am -12:20 pm


User Training - Descartes Transportation Manager™Mauricio Ruiz with Jason Read from Descartes: In this workshop, learn advanced tips and tricks to improve solution proficiency. Understand how to leverage new capabilities for managing the flow of freight, supporting unmatched connectivity to thousands of transportation providers, planning and optimizing shipments across truck, air, ocean or parcel modes, integrating private fleet/for-hire transportation management, simplifying cross-border customs compliance, and more.

Coral A

10:30 am -12:20 pm


User Training - Descartes Customs Info™ Manager & Descartes Customs Info™ ReferenceTorrey Schoel with Preston Barton from Descartes: In this workshop, compliance professionals improve their proficiency with Descartes Customs Info™ Manager, including how to use the latest capabilities for compliance management at the SKU, part and item level; role-based permissions; and workflow processes to set enterprise-wide controls in multiple jurisdictions. Recent developments to Descartes Customs Info ™Reference will also be addressed, which help companies better demonstrate reasonable care and make better classification determinations.

Sapodilla




1:30 pm - 3:20 pm


User Training - Descartes Mobile™ and Descartes wGLN™Marco Sponza with Sergio Torres from Descartes: In this workshop, learn how to leverage new mobile developments, enhanced connectivity with the Descartes Global Logistics Network™ (Descartes GLN™), and the latest in peripherals and device types to improve tracking and visibility for fleet operations and real-time information exchange throughout last mile distribution processes.

Oceana D

1:30 pm - 3:20 pm


User Training - Descartes Perform™ for Food/DistributionPel Saint-Fort with Noeleen Westland from Descartes: In this workshop, better understand the latest features and functionality for receiving routes, orders and manifests; recognizing and correcting overages, shortages and damages (OS&Ds); and creating clean invoices for customers. Learn how integrating mobile proof-of-delivery processes with back-office applications can streamline pre- and post-delivery reconciliation.

Coral E

1:30 pm - 3:20 pm


User Training - Descartes Perform™ for TransportationTim Reinert with Thom Gallie from Descartes: In this workshop, current users have an opportunity to ask questions and learn more about what the solution can do for their organizations. The session provides a brief review of “What’s New” since the last conference, as well as an overview of the many logistics use cases that the solution offers to help improve your understanding of what the solution can do for you today and what it can do for you in the future to automate business processes and improve efficiency.

Coral D

Track Sessions (Afternoon) - Tuesday, April 5





1:30 pm - 3:20 pm


User Training - Descartes Route Planner™ - AdvancedJustin Marshall with Beth Davies and Paul Johnson from Descartes: In this workshop, gain a working knowledge of advanced capabilities to obtain the most value out of the planning and scheduling process for your business. Better understand the latest features and functionality that affect routing results and improve route quality for your fleet operations.

Oceana C

1:30 pm - 3:20 pm


User Training - Descartes WinRoute™Kjartan Ouwerkerk with Shea Drennan from Descartes: In this workshop, learn tips and tricks for using the latest capabilities for advanced route planning, optimized sales/distribution territories and build replenishment strategies. Better understand the integration opportunities with Descartes Dispatch™ and Descartes AVL™, as well as with transportation management (TMS), warehouse management (WMS) and enterprise resource planning (ERP) solutions.

Coral B

1:30 pm - 3:20 pm


User Training - Descartes ForwarderLogic™Dizhong Liu with Jim Alemany from Descartes: In this workshop, improve solution proficiency with advanced tips and tricks for enhancing purchase order management, and with enhanced integration capabilities for tighter collaboration with importer/exporter traffic departments, carriers and 3PLs. In addition, learn how integration with Descartes Rate Builder™ helps to improve quoting practices for more accurate profit analysis.

Coral A








1:30 pm -3:20 pm


User Training - Best Practices: Descartes Reporting Services™Ibukun Olayemi with Chris Herbert from Descartes: In this workshop, learn how to create logistics-oriented reports within a department, across the enterprise and/or with trading partners. Generate visibility and performance reports from purchase order to warehouse receipt; trend analysis on performance versus prior periods or service level commitments; score-carding of carriers and suppliers based on lead-time, fill rate, or on-time rates; tracking key performance indicators (KPIs) for various user types (e.g., buyer, seller, carrier, forwarder); and more.

Coral C

1:30 pm -3:20 pm


Breakout Session - PwC: Best Practices in Canadian Import ComplianceJaime Seidner, Partner from PwC and Melissa Harrington from Descartes: During this discussion, PwC will discuss how the Canadian Customs and Border Security Agency (CBSA) is different from U.S. Customs Border Protection (CBP) and the additional compliance obligations companies need to be aware of when importing goods into Canada.

Sapodilla




4:00 pm - 4:50 pm

Length: 50 minutes

Breakout Super Session - Descartes’ End-to-end Solution Vision for Routing, Mobile & TelematicsAndrew Roszko with Sergio Torres and Chris Jones from Descartes: Descartes is committed to addressing the evolving needs of distribution-intensive organizations operating private/dedicated fleets. Learn how our development and investing efforts are supporting more integrated and vertically-focused functionality with feature-rich modules to unify strategic delivery planning, reservations scheduling, daily route optimization, real-time dispatching, mobile applications, telematics and more.

Coral C

4:00 pm - 4:50 pm

Length: 50 minutes

Breakout Super Session - Descartes’ End-to-end Solution Vision for Forwarders & BrokersEric Bossdorf with George Manolis, Glenn Palanacki and Jim Alemany from Descartes: Learn how Descartes is uniting its broker and forwarder enterprise solutions with strategic solutions from its global trade content, customs and regulatory compliance, first/last mile and transportation management portfolio. These complementary technologies can help brokers and forwarders handle more shipments with less overhead, improve classification processes, bridge the information gap between trading partners and regulatory authorities, lower the cost of distributing goods from pick-up to delivery; and improve margins by reducing transportation spend.

Oceana D






4:00 pm - 4:50 pm

Length: 50 minutes

Breakout Super Session - Descartes’ End-to-end Solution Vision for Transportation ManagementKen Wood with Alan Dunkerley from Descartes: Descartes’ transportation management solution offering is unique because of its broad capabilities to best manage the entire purchased transportation lifecycle with unmatched connectivity to thousands of transportation providers, built-in mode specific functionality, integrated private fleet/for-hire transportation management, integration with cross-border customs compliance applications. Join this session to gain a deeper understanding of the different capabilities available to manage carrier contracts, optimize and execute transportation plans, connect to trading partners, control the flow of prepaid freight, track shipments and inventory, audit freight spend, and better manage supplier/carrier performance.

Oceana C



We encourage you to use hashtag #DescartesEvolution to share your Evolution 2016

experience via social media and you will be entered to win a Microsoft Surface tablet!





5:00 pm - 5:50 pm

Length: 50 minutes

Breakout Super Session - Descartes’ End-to-end Solution Vision for Customs and Global Trade ContentScott Sangster with Eric Geerts, Ken Harris and Preston Barton from Descartes: Descartes recognizes that different participants in the supply chain have different needs related to global trade compliance. We now offer functionally-rich solutions for customs compliance and global trade content that support import and export processes for shippers, carriers, customs brokers, forwarders, 3PLs and others. Gain a better understanding of how our solutions work together and complement each other.

Oceana C

5:00 pm - 5:50 pm

Length: 50 minutes

Breakout Super Session - Descartes’ End-to-end Solution Vision for RetailChris Jones from Descartes: Whether coordinating the inbound flow of goods or executing an omni-channel home delivery strategy, the supply chain is one of the places where retailers can make a measurable difference to customers and margins. Through working with leading retailers around the globe, Descartes has gained a unique perspective on the retail market and retail operations that span the supplier to the customer. This session outlines Descartes’ comprehensive vision for retailing and highlights the critical capabilities and potential business value that can be achieved by retailers working in partnership with Descartes.

Coral C

5:00 pm - 5:50 pm

Length: 50 minutes

Breakout - Descartes: Your Partner in Data Security (Session repeated on Wednesday)Matt Foroughi with Raimond Diederik from Descartes: As technology continues to evolve on multiple fronts, hear how Descartes remains vigilant on implementing security best practices, especially with respect to helping customers ensure secure transfer of data over public networks. In particular, learn more about the new SHA-2 SSL certificate signing standard and related phase out of SHA1, and how to update your systems to allow this communication with Descartes, as major software vendors are discontinuing the old standard imminently due to a growing security risk.

Coral E



The Descartes Excellence and Innovation Awards recognize customers and partners that have achieved great results, have successfully launched transformational initiatives for their businesses and/or use Descartes solutions in innovative ways that deliver high return on investment (ROI) and rapid time-to-value.

These awards also recognize Descartes employees that have gone above and beyond in pursuit of excellence and innovation to help make our customers successful.

The Descartes Excellence and Innovation Awards

We look forward to seeing you at 6:30 pm in the Oceana Foyer for cocktails. The awards will be

presented during the Welcome Dinner that follows at 7:00 pm in Oceana A/B.



Conference Agenda Day Two - Wednesday, April 6

9:00 am - 10:00 am Descartes’ Vision and Corporate Update

Presented by Edward J. Ryan, Chief Executive Officer

Join us for an update on Descartes’ progress in successfully delivering some of the most advanced logistics and supply chain technology in the market today. We’ll cover key corporate and product milestones since our last conference and share how these developments are shaping our end-to-end solution offerings and addressing a broader set of needs for participants in the growing global supply chain community.

Oceana A/B











Conference Agenda Day Two - Wednesday, April 6




6:30 pm - 8:30 pm Technology Fair & Networking Reception

Join us in Oceana A/B for drinks and heavy hors d’oeuvres. Network with Descartes’ domain experts as they demonstrate a broad array of Descartes’ logistics technology solutions. Speak to our sponsors to discover how their complementary solutions can deliver additional value for your business.

Sponsored by:

Oceana A/B

The Descartes Technology Fair and Networking Reception provides a venue to view sponsor and Descartes solutions in action, and to ask questions of our partners, product experts

and key Descartes personnel.




10:15 am - 12:05 pm


Peer Group/Roadmap Session - Descartes Perform™ PortfolioNoeleen Westland with Thom Gallie from Descartes: Collaborate in this unique forum with other users and Descartes’ product management team to advance the Descartes Perform portfolio for better last mile visibility, more efficient cross docking operations and timelier compliance with Department of Transportation-mandated driver vehicle inspection reporting.

Oceana C

10:15 am - 12:05 pm


Peer Group/Roadmap Session - Descartes Route Planner™Sergio Torres with Justin Marshall from Descartes: Meet with Descartes product management and other users to discuss current and future product development plans. Find out more about the latest capabilities and an expanded set of routing parameters, and contribute to prioritizing development efforts in upcoming releases.

Oceana D

10:15 am - 11:05 am

Length: 50 minutes

Breakout Session - Routing Solutions: Influence the New UI Design!Sarah Klassen-Rempel from Descartes: Here is your opportunity to directly shape the user interface and user experience of Descartes’ routing and scheduling applications as we modernize the design of these solutions so they are more intuitive, easier to work with and make you more productive. Collaborate in hands-on card sorting exercises to provide input into numerous aspects of information architecture and workflow—the backbone of application design.

Sapodilla

Track Sessions (Morning) - Wednesday, April 6





10:15 am - 11:05 am

Length: 50 minutes

Breakout Session - Benchmark Survey: Strategy, Tactics and Operational Opportunities & Challenges for Forwarders & BrokersBrandon Fried from the Airforwarders Association (AfA) and Chad Singiser from Descartes: AfA and Descartes performed an in-depth survey of forwarder and broker customers across the globe to gain insight into the key strategies, tactics and operational metrics that matter most. The benchmark also addressed operational performance and understanding where technology is making an impact. Join us as we share and discuss results, which can help you to better shape your logistics strategies and tactics and improve operational performance.

Coral C

10:15 am - 11:05 am

Length: 50 minutes

Breakout Session - Philips: Best Practices in Global Transportation ManagementTjalling Schakel, Director, Global Transportation from Philips with Dominique Kleinsman from Descartes: Join Philips to learn how this leading international brand is using Descartes to centralize the transportation of its health technology, electronics and lighting products at local, regional and global levels. Philips describes the benefits of its web-based deployment, including data warehousing for analysis, reporting and tendering; connectivity for optimal carrier selection; freight auditing for pre-billing and cost allocation; and its new, integrated small package shipping solution that is helping to reduce shipment complexities and costs.

Coral E






10:15 am - 11:05 am

Length: 50 minutes

Breakout Session - U.S. Export Compliance & Current EventsMelissa Harrington (Moderator) from Descartes with Panelists - Erin Clark, Export Compliance Senior Manager from Sandler & Travis and Rob Pedersen from Descartes: The U.S. Automated Export System Direct (AESDirect) Electronic Export Information (EEI) filing service is moving to the U.S. Customs and Border Protection (CBP) Automated Commercial Environment (ACE); export control reform is continuing in earnest, and Export Manifest pilots are being announced by mode of transport. These initiatives are creating pivotal changes for U.S. exporters, intermediaries, customs brokers and more.

Coral A

10:15 am - 11:05 am

Length: 50 minutes

Breakout Session - What is Specialty Retail Pool Distribution?David Brown with Jeff Berichon from Descartes: Descartes introduces and illustrates the evolution of pool distribution using the case study of an international brand in fashion retail. The discussion begins with the 1987 deployment of the Descartes BearWare solution at the retailer’s distribution center in central Ohio to direct the flow of specialty merchandise to the pools in major markets across the U.S., and culminates in the retailer’s 2016 expansion of the now web-based solution to innovate both the offsite management of goods and the in-store shopping experience for consumers in the U.K.

Coral B

10:15 am - 11:05 am

Length: 50 minutes

Breakout - Descartes: Your Partner in Data Security (Session repeated for your convenience)Matt Foroughi with Raimond Diederik from Descartes: As technology continues to evolve on multiple fronts, hear how Descartes remains vigilant on implementing security best practices, especially with respect to helping customers ensure secure transfer of data over public networks. In particular, learn more about the new SHA-2 SSL certificate signing standard and related phase out of SHA1, and how to update your systems to allow this communication with Descartes, as major software vendors are discontinuing the old standard imminently due to a growing security risk.

Coral D






11:15 am - 12:05 pm

Length: 50 minutes

Breakout Session - Broker/Forwarder Solutions: Influence the New UI Design!Sarah Klassen-Rempel from Descartes: Here is your opportunity to directly shape the user interface and user experience of Descartes’ broker/forwarder enterprise applications as we modernize the design of these solutions so they are more intuitive, easier to work with and make you more productive. Collaborate in hands-on card sorting exercises to provide input into numerous aspects of information architecture and workflow—the backbone of application design.

Sapodilla

11:15 am - 12:05 pm

Length: 50 minutes

Breakout Session - Global Trade Data for Forwarders & BrokersPreston Barton with Scott Sangster from Descartes: Utilize the vast repository of information in Descartes Customs Info™ to minimize trade barriers, reduce risk and duty spend, and accelerate supply chain speed. With web-based access to data on international trade regulations, rulings, duties and more, simplify global trade research, improve classification practices, reduce duplicate processes across countries and regions, automate denied party screening, and use/reuse data effectively across enterprise systems (e.g., global trade management/enterprise resource planning).

Coral C

11:15 am - 12:05 pm

Length: 50 minutes

Breakout Session - The Growing Descartes Global Logistics Network™Jos Nuijten from Descartes: With thousands of connected parties in more than 160 countries, the Descartes Global Logistics Network™ (Descartes GLN™) connects companies to customers, trading partners and regulatory authorities with multimodal, inter-enterprise electronic data and document exchange. This session will provide an update on new regulatory requirements and industry-sponsored initiatives affecting international transportation and how to leverage the Descartes GLN to streamline import and export compliance and accelerate the movement of goods across borders.

Coral D







11:15 am - 12:05 pm

Length: 50 minutes

Breakout Session - PwC: Best Practices in Global Classification, Compliance and ResearchMelissa Harrington (Moderator) from Descartes with Panelist - Dennis Forhart, Director from PwC: PwC will discuss how they use Descartes Customs Info™ Reference to optimize their trade research for global classification, global duty rates and FTAs. They will also discuss how different countries vary in their interpretation of compliance law and how important it is to do research in advance.

Coral A

11:15 am - 12:05 pm

Length: 50 minutes

Breakout Session - Introducing Descartes BearWare SolutionsJeff Berichon from Descartes: Descartes is excited to introduce its retail customers to the BearWare solutions for carton-level tracking and pool distribution management. The BearWare solutions provide retailers with another distribution mode, which helps to minimize costs and increase the velocity of goods to stores. The session contains an introduction to the BearWare solutions and the value they already deliver.

Coral B




Track Sessions (Afternoon) - Wednesday, April 6


1:15 pm - 2:05 pm

Length: 50 minutes

Breakout Session - Case Study - Merchants Foodservice: Best Practices in Food DistributionMatt Granlund, Executive VP of Operations from Merchants Foodservice with Mark Hodge from Descartes: Join Merchants Foodservice for insight into the strategies and tactics behind its implementation of the web-based Descartes Perform™ for Food mobile solution. Better understand how the technology has helped the company ‘deliver great taste on time’ by eliminating paper and paper-handling costs across the food distribution process, including at the point of delivery.

Oceana D

1:15 pm - 2:05 pm

Length: 50 minutes

Breakout Session - Descartes MK Denied Party Screening™ for Forwarders & BrokersKen Harris from Descartes: There is a growing obligation for organizations to ensure that business is not transacted with restricted parties. Often compliance falls to those involved in shipment logistics, such as the freight forwarder/logistics intermediary and customs brokers. Learn how to minimize business risk and avoid penalties with Descartes MK Denied Party Screening™, including adjusting risk concerns, choosing industry-specific lists, and matching capabilities.

Coral B







1:15 pm - 2:05 pm

Length: 50 minutes

Breakout Session - Best Practices: Dock Scheduling, Yard Management, Visibility and ReportingHenry Yip with Alan Dunkerley from Descartes: Optimize receiving for inbound shipments and better coordinate outbound pickups with advanced capabilities for collaborating with shippers, carriers and consignees to streamline how dock door appointments are scheduled and managed. Learn best practices for planning and tracking the movement of trailers and their inventory across distributed or centralized yards. From purchase order to receipt, improve the efficiency of suppliers and carriers with reporting capabilities for greater visibility into performance metrics.

Coral D

1:15 pm - 2:05 pm

Length: 50 minutes

Breakout Session - PwC & KPMG: Best Practices in U.S. Import Compliance & FTAsMelissa Harrington (Moderator) from Descartes with Panelists - Dom Gambardella, Partner from PwC and Lou Abad, Principal from KPMG: Representatives from PwC and KPMG will discuss Free Trade Agreement law, how to qualify goods, solicit certifications from suppliers and file claims. During this discussion, the presenters will also discuss strategies and best practices to meet U.S. import compliance obligations.

Coral A

1:15 pm - 2:05 pm

Length: 50 minutes

Breakout Session - Benchmark Survey: Home Delivery Strategy, Tactics and Operational Opportunities & ChallengesChris Jones from Descartes: Descartes performed an in-depth survey of its retail customers across the globe to gain insight into the key home delivery strategies, tactics and operational metrics that matter most. The benchmark also covered operational performance and understanding where technology is making an impact. Join us to review the results, which we expect will help you to better shape your home delivery strategies and tactics and improve operational performance.

Coral C




2:15 pm - 3:05 pm

Length: 50 minutes

Breakout Session - Case Study - American River International: Best Practices in Compliance for Customs Brokers & Freight ForwardersRennie Alston, CEO from American River International with Chad Singiser from Descartes: Join international and domestic freight forwarding and customs brokerage company American River for a discussion on best practices in compliance. Hear strategies for initiatives that can accelerate preparations to become compliance-ready, improve adherence to trade standards and protect your organization’s interests while retaining a heavy focus on customer service, pricing and innovation across all modes of transportation.

Coral B

2:15 pm - 3:05 pm

Length: 50 minutes

Breakout Session - Case Study- Lionel Racing: Omni-channel Innovation Unites eCommerce, Mass Market Retail and Dealer NetworkRick Gemereth, CIO; Amy Wilson, Director of Application Systems and Ethan Prevette, Senior Director Logistics and Warehouse Operations from Lionel Racing with Troy Graham from Descartes: Join Lionel Racing for insight into the evolution of its omni-channel strategy for its diecast NASCAR collectibles and model train and railroad sets. Learn how the company is using the cloud-based Descartes OzLink solution to support diverse and sophisticated order fulfillment processes for ecommerce, mass market retail and dealer network channels, and integrating Descartes OzLink with its NetSuite ERP, UPS WorldShip and SPS Commerce applications to increase the flexibility of shipping options and services, lower transportation costs and produce the correct vendor-compliant documents.

Coral D






2:15 pm - 3:05 pm

Length: 50 minutes

Breakout Session - Global Trade Content for Descartes Import/Export Customers in Manufacturing, Retail, eCommerce & DistributionPreston Barton from Descartes: Importers and exporters can integrate Descartes Customs Info™ solutions into their overall compliance programs to help lower operating costs and accelerate supply chain speed. With access to unmatched trade content and classification resources, learn how you can better determine tariffs and duties, leverage trade agreements or special customs programs, calculate valuation, perform denied party screening, and populate Global Trade Management (GTM) systems with trade-related content.

Coral A

2:15 pm - 3:05 pm

Length: 50 minutes

Breakout Session - Home Depot & Estes Express Lines/Level2 Logistics: Insights from the Home Delivery FrontlinesEric Scholar, Director, Supply Chain from Home Depot and Brian James, Director, Pricing and Analysis from Estes Express Lines/Level2 Logistics, with Eric Bossdorf and Chris Jones from Descartes: Home delivery operations place brands on the frontlines with consumers. Even when retailers use carriers, the customer delivery experience is becoming increasingly critical to the consumer’s overall impression of a retailer. Join retailer Home Depot and logistics service provider, Estes Express Lines/Level2 Logistics, for their unique insights and experiences using Descartes’ solutions to support home delivery.

Coral C







2:15 pm - 3:05 pm

Length: 50 minutes

Breakout Session - Descartes Customer Support & Customer Support Portal (Session repeated on Thursday)Lynn Digby with Bob Parker from Descartes: Descartes strives to provide world class support by continuously advancing key processes and technology, building a solid foundation of product and services expertise, and communicating effectively with customers across the entire portfolio of Descartes solutions. Join this session for an overview of the global customer service and support team, and a deeper understanding of the significant benefits of using the customer support portal for managing support incidents.

Coral E





3:45 pm - 4:35 pm

Length: 50 minutes

Peer Group Session - Descartes Route Planner™ RSAl de la Vega with Sergio Torres from Descartes: Collaborate with other users and Descartes product management to identify and prioritize future roadmap initiatives, including functional capabilities, integration strategies with other Descartes and third party solutions, and other peer group topics of interest.

Coral E

3:45 pm - 4:35 pm

Length: 50 minutes

Breakout Session - Successful Approaches to Enterprise MobilityPaul Johnson from Descartes: While fleet operators want greater control and improved efficiency and customers want more reliability and visibility, only a fraction of the millions of fleet vehicles on the roads every day are managed by paperless operations. Learn more about key strategies and tactics that support shifting away from paper toward mobile solutions that can address end-to-end fleet management processes.

Oceana C

3:45 pm - 4:35 pm

Length: 50 minutes

Breakout Session - DHL & IATA: Leading the Way in Electronic Communication for the Air Cargo IndustryScott Sangster (Moderator) from Descartes with Panelists - Steven Smith, VP, IRR Implementation Support from DHL Global Forwarding and Michael R. White, Director Cargo Facilitation & Standards from CNS, An IATA Company: Learn how DHL is using Descartes’ technology to move air cargo and information between carriers, agents and consignees at a higher level of client visibility, to achieve Cargo iQ (Cargo 2000) certification and to develop one of the industry’s leading carrier performance management programs. As part of the discussion on electronic messaging, IATA will describe how transitioning to the electronic air waybill (eAWB) is one of the most important steps that forwarders can take to upgrade their business.

Oceana D






3:45 pm - 4:35 pm

Length: 50 minutes

Breakout Session - Streamlining Small Package ExecutionDean Mills with Patrick Armatage from Descartes: There’s been a significant rise in small format goods flowing through parcel networks. In this session, learn how Descartes’ small package execution solutions can help companies maintain margins by optimizing both packing and shipping processes, evaluating multiple carriers through a single interface and improving shipment visibility. The opportunity to optimize parcel spend extends to any business shipping small format goods as it can represent significant savings depending on shipment volumes.

Coral D

3:45 pm - 4:35 pm

Length: 50 minutes

Breakout Session - Industry Trends and Best Practices in Denied Party ScreeningCindy Shull Lakey from Descartes: International organizations and governments maintain lists, some of which change hourly, of entities that it is restricted or prohibited to do business with. Often, the responsibility of complying with these restrictions falls on those involved in the logistics of a shipment, such as the exporting or importing business, logistics intermediary/freight forwarder or transportation carrier. Learn how best practices in denied party screening can help tailor an industry- and business-specific solution that aggregates real-time results for enhanced protection and compliance with global laws.

Coral B

3:45 pm - 4:35 pm

Length: 50 minutes

Breakout Session - 2015 State of Home Delivery Report (Presented by RSR)Paula Rosenblum from Retail Systems Research (RSR) with Chris Jones from Descartes: Are retailers and consumers aligned on their expectations for home delivery? What high level strategies and tactics are retailers employing, where are they making their technology investments? Retail Systems Research (RSR) surveyed retailers and consumers for their perspectives. Join RSR for analysis of consumer thinking on home delivery, where retailers stand today with their home delivery capabilities, where they plan to be in the future and are placing their emphasis to get there.

Coral C






4:45 pm - 5:35 pm

Length: 50 minutes

Breakout Session - Case Study - Estes Express Lines/Level2 Logistics: Integrating Routing, Mobile and Cross Dock with Transportation Management SolutionBrian James, Director, Pricing and Analysis from Estes Express Lines/Level2 Logistics with Eric Bossdorf from Descartes: Join Estes Express Lines/Level2 Logistics to learn how the company is responding to the growing demands of customers for increased efficiencies, lower costs and highly reliable transportation movements with a comprehensive technology solution to better manage internal fleet types (LTL vs Sweep), tendering to LTL or Sweep, route planning and execution, mobile data capture, cross dock scheduling and outbound manifest creation.

Oceana D

4:45 pm - 5:35 pm

Length: 50 minutes

Breakout Session - SAP & Descartes: Accelerating TM ValueTim Motter, Senior Solution Manager, Travel and Transportation IBU from SAP and Chris Jones with Johan Van Der Lijcke from Descartes: Transportation Management Systems (TMS) can unlock considerable value in the supply chain; however, many organizations are challenged to get that value quickly. Join representatives from SAP and Descartes to learn how they are accelerating TMS value through the integration of transportation management and global messaging solutions. Gain insight into techniques that streamline the implementation process to drive savings more quickly, provide greater end-to-end shipment visibility and help ensure regulatory filing compliance.

Coral D








4:45 pm - 5:35 pm

Length: 50 minutes

Breakout Session - Update on Global Cargo Security ComplianceJos Nuijten with Eric Geerts, Martin Meacock, and Rob Pedersen from Descartes: The process of sharing, validating and screening global trade data often needs to move even faster than the goods themselves. What companies you do business with, complying with customs regulations, and data security policies are key pieces of supply chain security. Also, what is the impact of the World Customs Organization’s (WCO) SAFE Framework, PLACI, UCC and Single Window initiatives? This session will provide an overview of key developments across the globe regarding customs and cargo security compliance.

Coral B

4:45 pm - 5:35 pm

Length: 50 minutes

Breakout Session - Caleres and Dicom/Ann Arbor/Advanced Distribution: Best Practices in Store DistributionJeff Berichon (Moderator) from Descartes with Panelists - Terri Reid, Director of Transportation, Retail Logistics from Caleres and Roger Andrews, VP IT & Security from Dicom/Ann Arbor/Advanced Distribution with David Brown from Descartes: Join retailer Caleres (Famous Footwear) and 3PL Dicom as they provide unique perspectives on how they are using the Descartes BearWare solutions to move goods to retail storefronts at new levels of efficiency. The discussion will address the benefits of capabilities such as tracking change of custody, carton-level tracking from receiving through proof of delivery, performance metrics, data feeds (e.g., inventory control, store operations and labor planning, loss prevention), payment and claims systems, consolidated routing, invoicing and reverse logistics.

Coral E





4:45 pm - 5:35 pm

Length: 50 minutes

Breakout Session - Small Package Shipping for eCommerce and International MarketsDean Mills, Brian Hodgson, Melissa Harrington and Preston Barton from Descartes: Domestically and internationally, small package shipping is becoming an increasingly important part of a retailer’s omni-channel and market expansion plans. This session focuses on the best practices that retailers need to employ to provide their customers with a high degree of service while minimizing small package shipping costs. International commerce increases the complexity of shipping to customers abroad. The session also helps retailers understand and address the impact of landed costs, as well as identify which potential customers may be on restricted party lists.

Coral C

6:30 pm - 9:00 pm Technology Fair & Networking Reception

Join us in Oceana A/B for drinks and heavy hors d’oeuvres. Network with Descartes’ domain experts as they demonstrate a broad array of Descartes’ logistics technology solutions. Speak to our sponsors to discover how their complementary solutions can deliver additional value for your business.

Sponsored by:

Oceana A/B



Conference Agenda Day Three - Thursday, April 7



9:00 am -10:00 am Macroeconomic Trends Affecting Supply Chain and Logistics

Presented by Dr. Walter Kemmsies, Managing Director, Jones Lang Lasalle

Join Dr. Walter Kemmsies, distinguished economist and one of the foremost experts on logistics infrastructure in the U.S., for an engaging discussion on the impact of prevailing macroeconomic trends on global and domestic logistics and supply chain operations today and in the future.

Oceana A/B









Track Sessions (Morning) - Thursday, April 7


10:15 am - 12:05 pm


Peer Group/Roadmap Session - Descartes Route Planner™ On-demandPaul Johnson with Sergio Torres and Karim Kaddeche from Descartes: Discuss current and future product direction with other users and Descartes’ product management team. Learn more about forces shaping the transportation infrastructure today and help set priorities for new capabilities, enhancements and integration plans with other Descartes solutions and third party products.

Oceana C

10:15 am - 12:05 pm


Peer Group/Roadmap Session - Descartes Canadian Customs Brokerage™ (for ITMR4) & Descartes ForwarderLogic™Glenn Palanacki and Jim Alemany from Descartes: Join Descartes’ product management team and other users for an extended discussion on the current and future product direction for these two solutions. Collaborate to prioritize future functional capabilities and integration strategies with Descartes and third party solutions.

Coral B

10:15 am - 12:05 pm


Peer Group/Roadmap Session - Descartes Editrade™ Customs LinkDarci Kissinger with Chad Singiser from Descartes: Collaborate in this unique forum with other users and Descartes’ product management team to advance the Descartes Editrade Customs Link solution. Participate in discussions on enhancements to existing functionality, EDI and XML data integration, and more, and help set priorities for upcoming releases.

Coral E

10:15 am - 12:05 pm


Peer Group/Roadmap Session - Descartes OneView™ Forwarder Enterprise/Descartes OneView™ Customs House BrokerScott Sangster with George Manolis and Tom Kuerbs from Descartes: Discuss the current and future product direction for these solutions with other users and Descartes’ product management team. Gain further insight into the current regulatory environment in the U.S., Canada and European Union and help set priorities for new capabilities, enhancements and integration plans with Descartes solutions and third party products.

Coral A





10:15 am - 12:05 pm


Peer Group/Roadmap Session - Descartes Transportation Manager™Jason Read with Alan Dunkerley from Descartes: Join Descartes’ product management team and other users for an extended discussion on the current and future product direction of the solution. Learn how transportation industry trends as well as technology advances are creating opportunities for product advancements, and collaborate to prioritize future developments, including functional capabilities and integration with Descartes and other third party solutions. Descartes will also provide an introduction to AHA, its new roadmap management platform.

Coral D

10:15 am - 11:05 am

Length: 50 minutes

Breakout Session - Descartes Customer Support & Customer Support Portal (Session repeated for your convenience)Lynn Digby with Bob Parker from Descartes: Descartes strives to provide world class support by continuously advancing key processes and technology, building a solid foundation of product and services expertise, and communicating effectively with customers across the entire portfolio of Descartes solutions. Join this session for an overview of the global customer service and support team, and a deeper understanding of the significant benefits of using the customer support portal for managing support incidents.

Coral C

Track Sessions (Morning) - Thursday, April 7





1:15 pm - 3:05 pm


Peer Group/Roadmap Session - Descartes Mobile™, Descartes Telematics & Compliance™ and Descartes Mobium™Sergio Torres with Karim Kaddeche from Descartes: Participate in an extended discussion on these solutions with Descartes’ product management team and other users. Understand how key industry trends are helping to shape enhancements and integration strategies with other Descartes solutions, and help to prioritize developments for future releases.

Oceana C

1:15 pm - 3:05 pm


Peer Group/Roadmap Session - Descartes Solutions for Visibility, Dock Appointment Scheduling, Yard Management and ReportingHenry Yip with Alan Dunkerley from Descartes: Collaborate in this unique forum with other users and Descartes’ product management team to advance this application set for delivering an integrated view of shipments, inventory, cross-border compliance status and delivery performance; streamlining warehousing operations with automated dock appointment scheduling and yard management; and for auditing and reporting capabilities. Descartes will also provide an introduction to AHA, its new roadmap management platform.

Coral D

Track Sessions (Afternoon) - Thursday, April 7

Thank you to all of our attendees for joining us at Evolution 2016, our Global User & Partner Conference.

agenda - descartes systems group · 2020-05-14 · descartes evolution 2016 - page 6 track sessions...

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