agora enables security companies to sell innovative remote services

A WEB APPLICATION FOR REMOTE SECURITY SERVICES

WHO WE ARE

is a software engineering company that develops applications for physical security for more than a decade, with offices in Lisbon and Madrid and customers in 9 countries on 3 continents.

WHAT WE DO

We integrate the different security systems into a single software interface, easing day-to-day security operations, implementing standard operating procedures, optimizing security management processes and reducing operational costs.

WHO WE SERVE

Our customers are private security companies and multi-site organizations (banks, military & critical infrastructures, utilities, retail, etc.).

OUR CUSTOMERS SPEAK FOR THEMSELVES!

Central Bank of Portugal Portuguese Air Force Portuguese Navy

Shopping Centers (25% of our local market)(1)

Leading companies in their respective market segments

(1) Based on Gross Leased Area

For Security Companies...

Alarm Video Verifica.on

Remote Guard Tour

Lone Worker Supervision Supervised

Access Control Remote Concierge

is a web application that enables Security Companies to sell innovative remote services ↘  Increased income from new remote services ↘  Reduced operational costs due to fewer false alarms ↘  Fast Almost zero operator training ↘  Open & Standard technology. No lock-in.

For Multi-Site Companies...

Alarm Video Verifica.on

Remote Guard Tour

Lone Worker Supervision Supervised

Access Control Remote Concierge

is a web application that enables Multi-Site Companies to centralize security operations ↘  Efficient day-to-day security operations ↘  Step by step instructions to implement standard procedures ↘  Fast Almost zero operator training ↘  Open & Standard technology. No lock-in.

Innova've & Customizable Remote Services

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FULLY CUSTOMISABLE WORKFLOWS THAT IMPLEMENT SOPs (STANDARD OPERATING PROCEDURES)

CUSTOMISABLE Workflows can be adapted to each organisations SOPs DYNAMIC Next tasks adapt dynamically to the each action or answer EASY TO USE Easy tasks that can be performed quickly by the operators STEP BY STEP Tasks are given step-by-step to improve the performance of the operators

Customisation

REDUCE OPERATIONAL COSTS By reducing local guards in remote sites MANAGE DIFFERENT GENERATIONS OF TECHNOLOGY By using legacy equipment together with megapixel cameras, video analtycs, biometrics, etc. RELY ON SPECIALISED PERSONNEL Central monitoring of security, safety, building management, cleaning, etc., made by the more skilled professionals IMPLEMENT STANDARD OPERATING PROCEDURES By adapting operator guidance workflows to the organisations' SOPs GET CUSTOM REPORTS Custom reports with graphics are accessible anywhere through a Workstation, a laptop or a tablet

Advantages

integrates into an existing Alarm Receiver

enables new remote security services

OPERATORS USE A SINGLE INTERFACE Different systems are operated through a single interface REDUCED TRAINING COSTS AGORA is easy-to-use and easy-to-learn, which reduces the number of required hours of training EASES FILTERING OF FALSE ALARMS An optimised video verification eases the detection of false alarms, thus reducing the costs of sending people to remote sites due to false alarm information SIMPLIFIES AUDITING AND SUPERVISION The integration of different information coming from different systems into unified reports avoids the dispersion of information. It also optimises briefing to higher levels of the hierarchy, like operations directors or managing directors.

Reduced Operational Costs

Reports

INTEGRATED REPORTS AGORA integrates information coming from different systems into a single interface and allows the creation of reports with text, video, audio, photos, graphics and the operator decision records SCHEDULING OF REPORTS Reports can be exported to PDF or Excel and sent by e-mail. They can also be scheduled. ANALYSIS AND MONITORING OF OPERATIONS AGORA monitors the operator performance by gathering metrics like: the number of occurrences per site and per event type, the number of true vs. false alarms, the operator response time, etc. REPORTS WITH GRAPHICS Reports created with graphics allow a more visual and deep analysis of business and operations

IS A FULLY WEB APPLICATION

EASY SETUP AND MAINTENANCE AGORA uses HTML5, runs inside a regular Internet browser, and needs almost no setup to be accessed EASY ACCESS Any user anywhere, with the right credentials, can access AGORA with an Internet browser SAFE, ROBUST AND SCALABLE ARCHITECTURE AGORA is based on the latest Web technology AGORA Server can be virtualised using VMWare products

Cloud Ready

IS OPEN TO MULTIPLE VENDORS USES INDUSTRY STANDARDS

MULTI-VENDOR Axis, Bosch, Sony, Panasonic, HikVision, GeoVision, Aitek, AgentVI, 2N, Mobotix, Surix, Sonim, and many others INDUSTRY STANDARDS ONVIF, PSIA, SIP, ODBC, ContactID, BACnet, OPC, etc. ONVIF: Open Network Video Interface Forum PSIA: Physical Security Interoperability Alliance SIP: Session Initiation Protocol ODBC: Open Database Connectivity ContactID: Digital Communications Protocol for Alarm Systems BACnet: Building Automation and Control Networks OPC: Open Platform Communications

No Technology Lock-in

PRODUCT FINALIST – IFSEC & FIREX AWARDS 2013 Observit and AGORA distinguished in the leading security trade show in Europe

AXIS TOP PARTNER AWARD 2013 Observit awarded “Axis Top Partner” for developing AGORA

Proven Technology

•  January: Intersec (Dubai)

•  February: Sicur (Madrid)

•  May: Security Forum (Barcelona)

•  June: IFSEC (London)

•  September: Security Essen

•  November: Expoprotection (Paris)

Trade Shows and Exhibitions for 2014

Global References

Appendix A: Server Architecture

Appendix B: Server Failover Architecture

Appendix C: AGORA Features * not yet available