Airdrie Library Strategic Planning Session

Welcome back!

Tonight’s agenda:

• Review results of first meeting (Janine)• Discuss 5 top priority service responses (Ken)• Review implications of recommendations /

reaction from board and staff (Janine)• Finalize selection of service responses (Ken)

CONNECT TO THE ONLINE WORLD Public Internet Access (11 votes)

PLA Service Responses

CONNECT TO THE ONLINE WORLD Public Internet Access (11 votes)

PLA Service Responses

Possible audiences: Adults, teens childrenPossible services: public computers, wireless,

trainingCritical resources: staff knowledge, IT support,

facilities (furnishings, wire management, etc.), technology (computers, network, internet connection, printers, PC reservation system)

KNOW YOUR COMMUNITY Community Resources and Services (9 votes)

PLA Service Responses

KNOW YOUR COMMUNITY Community Resources and Services (9 votes)

PLA Service Responses

Possible audiences: Adults, teens, new residents, seniors

Possible services: Online community calendar, community info directory, community info blog, outreach to organizations, committee/task force participation, volunteer placement

Critical resources: staff, online tools

VISIT A COMFORTABLE PLACE Physical and Virtual Spaces (9 votes)

PLA Service Responses

VISIT A COMFORTABLE PLACE Physical and Virtual Spaces (9 votes)

PLA Service Responses

Possible audiences: Adults, teens, children, organizations/clubs

Possible services: comfortable seating, café, meeting rooms, gallery, gaming, web page

Critical resources: Facility space, facility quality, furnishings & equipment, lighting, staff skills (customer service, exhibits/displays)

CREATE YOUNG READERS Early Literacy (8 votes)

PLA Service Responses

CREATE YOUNG READERS Early Literacy (8 votes)

PLA Service Responses

Possible audiences: Children (birth-5), parents, caregivers and service providers

Possible services: Storytimes, “read to me” programs, reading kits, book collections

Critical resources: Book collections, staff skill (literacy theory, storytime), children’s area, program rooms, children’s computers

UNDERSTAND HOW TO FIND, EVALUATE, AND USE INFORMATION: Information Fluency (8 votes)

PLA Service Responses

UNDERSTAND HOW TO FIND, EVALUATE, AND USE INFORMATION: Information Fluency (8 votes)

PLA Service Responses

Possible audiences: Seniors, adults, teens, children

Possible services: Internet and technology classes, online tutorials, school and senior centre partnerships, on-the-spot training

Critical resources: Staff expertise and service delivery training, manuals and other support collection, computer lab

Exercise

Your reactions to service responses?

What target audiences for each service response?

Analyzing the Top Five

• THREE are already being done by the library• Create Young Readers; Connect to the Online

World; Visit a Comfortable Space• Relatively easy to extend and expand

• TWO would be new for the library• Know Your Community; Understand How To Find

Information• More work to start “from scratch”

Options:

• Option 1: Select all 5 service responses• Maintenance of existing 3• Limited establishment of new 2• Elimination of some existing initiatives

• Option 2: Select existing 3 and 1 new• Some extension of existing 3• Stronger establishment of new 1

• Option 3: Stick with existing 3• Strongest extension of existing 3

Prioritizing service responses

What new service response is the highest

priority?

Selecting new service responses

Should the library implement the first priority new service response ?

Should the library implement the second priority new service response?

Conclusion and Next Steps

Thank youfor your time and effort.