Alignia for Business Processes controls and identifies conflicts in the critical Business Processes, such as processing purchase orders in manufacturing companies, supplying branches in the retail sector or nightly closing at a bank. It uses information already available in your systems, and integrates it in the product and controls the operation of your processes in an immediate, simple and non-intrusive manner, without need to program or modify your applications.

It also facilitates the comprehensive control of the IT area, because:

• It displays bottlenecks and delays; it identifies where they occur and which are the customers, suppliers or business partners affected.

• It determines the type of problem: infrastructure, applications, security, format or data integrity, etc.

• It establishes a continuous improvement process helping to work preventively.

• It early detects any problem in a batch process or if a delay may cause that the process doesn’t end in time.

• Analyzesinreal-timetheflowofelements and compares it with previous periods to detect unusual activity.

Solutions for the entire company

Alignia for Business Processes helps Business to answer the following questions, simple and clear:

Did the data sent from a special customer, supplier or branch arrive on time?

Did all the data arrive in the expected format?

What part of the process is taking longer than usual?

When the processing is per element, can we detect any stuck or elements pending processing?

Has the process received a higher number of defects than normal?

1. Identify the Business Process to be monitor and the control objectives of its main components.

Based on four basic and relevant criteria: the successful execution of the process (if the process progressed and completed successfully), the availability of technology that supports it (infrastructure and applications), the logic (the execution of automated tasks according to expectations) and the Business Activity (assigning a Business Indicator for each category).

2. Model the key elements of the process and the most important control points for detecting problems that affect their continuity.

3. Define the types of controls to apply. The controls will be done only at a task level and according to its type: batch or element.

Batch Processes: Focused on the length of the process and to detect in advance that there are no delays. Some of the controls are: length of the process, scheduling, integration, defects, conflicts in the technology that supports the process and software errors at run time.

Element Processes: Controls all elements of the process move smoothly, without bottlenecks, delays or losses. Some of the controls are: flow of elements (bottleneck, delays and losses), defects, conflicts in the technology that supports the process and software errors at run time.

Process consumers

The persons involved in the process, which may require special controls or higher level of visibility. For example, a special customer, supplier or a branch.

Channels The technology used to receive data and provide information. For example: EDI, B2B integration, FTP, web, etc.

Tasks Activities with associated controls, showing the status of its health and specific metrics.

Stages Set of technical tasks or control points to which controls based by metrics are defined: Processed elements, processed value, number of defects, Backlog, etc.

Conocimiento Embebido + Metodología Embebida = Resultados InmediatosTodo el conocimiento y expertise de Tango/04 obtenido en cientos de implementaciones exitosas en todo el mundo, consolidado en métodos paso a paso y embebidos en el producto para alcanzar resultados inmediatos y totalmente efectivos.

Three steps to control your Business Processes:

Embedded Knowledge + Embedded How-to = Immediate ResultsAlltheknowledgeandexpertisegainedfromhundredsofsuccessfulimplementationsworldwideconsolidatedintoastep-by-stepmethodandembeddedinAligniatoachieveimmediateandtotallyeffectiveresults.

Alignia for Business Processes is part of Alignia, a comprehensive monitoring solution that prevents and identifies problems in the Online Services and Business Processes, along with the Technology and Security that support them, helping your company to operate smoothly, without interruption, in a secure environment and with extreme visibility.

Overview of Alignia for Business Processes

Business Consumers Displays for each consumer

its state in the process, if it is being affected by a problem

or not.It also provides access

to details of a particular consumer.

Better IT - Business communicationWe speak a common language, breaking down communication barriers. We show in real time what happens in the Business Processes and in each of its major elements: consumers, channels, sub-processes, stages and tasks.

Integration with Online Business ServicesAlignia for Business Processes is fully integrated with Alignia for Online Business Services. Together, they constitute an ideal solution to control all the daily operation of Business, since besides controlling Business Processes it is necessary to know which Online Services are being affected.

Protect your investment The Alignia technology integrates perfectly with other technical monitoring tools, BPM, data sources, logs and other products that you have implemented, reusing that information and providing a high-level view. Thus, you can take advantage of your previous investment, allowing your implementation to grow without limits.

Deploy in days, not years Projects of this type were historically long and complex. Alignia encapsulates all the knowledge needed to make your project successful in record time.

Process StagesShows the overall status of each stage, the operational

status and the state of the technology that

supports them.

Process ActivityIt notes the progress of

different elements as they process and the

number of items in each stage.

About Tango/04 Computing Group Tango/04 Computing Group is one of the leading companies in the development of corporate monitoring software that helps companies to operate fluidly, without interruptions, in a safe environment and with full visibility. The company has a vast network of Business Partners and hundreds of leading customers in all industries worldwide, including companies such as: 3M, ABN AMRO, Auchan, Banque Centrale du Luxembourg, Banque Pictet, Barnes & Noble, Bayer, BBVA, Bradesco, CC&G (London Stock Exchange Group), Costco, Danone, DHL, Dolce & Gabbana, Euronet, GE Money, Gucci, ICBC, Inditex (Zara), ING, Intesa San Paolo Bank, Jack Henry & Associates, L’Oréal, Luxottica (Ray-Ban), Manpower, MAPFRE, McDonald’s, Mercedes Benz, Miele, Nike, Pfizer, Prada, Raiffeisen Bank, Reale Insurance, Santander Bank, Scotiabank, Telmex, TNT, Tractor Supply Company, UBS Bank, VISA and Zurich, among others.