aligning cto, cfo, & ceo objectives for technology implementations
DESCRIPTION
Recent years have seen executive and financial stakeholders increase their scrutiny of and involvement in technology implementations. By understanding these needs from the outset, organizations improve the chances of project success.TRANSCRIPT
©2013 Blue Hill Research. All Rights Reserved. ©2013 Blue Hill Research. All Rights Reserved.
Aligning CTO, CFO, & CEO Objectives for
Technology Implementations
©2013 Blue Hill Research. All Rights Reserved.
In the past: a CTO or unit manager made a business case, received budget, and ran with the project.
Today: The CEO and CFO have become more involved with implementation decisions and implementations
Project approval and success now depend on Champions’ ability to map the project impact to the needs of three core stakeholders
Technology ImplementationsHave Changed
©2013 Blue Hill Research. All Rights Reserved.
The Questions of the Key Stakeholders
What’s in it for
me?
Finance: What’s the ROI?
Technology: How do I manage this?
Executive: How does it help the business?
Line of Business: Does it improve performance?
©2013 Blue Hill Research. All Rights Reserved.
Wasted Opportunity Value recognized but without a Champion, it goes nowhere.
Unsustainable Line of Business Joy Solution aligned to business need, but fails because IT does not understand how to support.
Pet ProjectExecutives like the idea, but the business value is unclear.
Projects Fail Without Stakeholder Alignment
TechnologyHow do I manage this?
Line of BusinessHow does it improve
performance?
FinanceWhat’s the ROI?
SUCCESS!
Pet Project Unsustainable
LOB Joy
Wasted Opportunity
©2013 Blue Hill Research. All Rights Reserved.
ACES Methodology Measures Success Factorsand Contributors
5
• Business factors driving the implementation• Goals the organization hopes to achieveAchievements• People• Processes• Performance Measures• Technology Capabilities• Vendors
Contributors
• Budget• Headcount• Return on Investment • Payback period
Economics
• Company recognition• KPI’s met for role• Bonuses and Promotions• Industry recognition
Satisfaction
©2013 Blue Hill Research. All Rights Reserved.
Thank you!To learn more, join us on
1
Phone: +1 (617) 624-3600Contact Sales: [email protected] Contact Research: [email protected]