acs information systems update efficiencies & it panel

Adult Care Services

ACS Information Systems Update

Efficiencies & IT Panel

Gary NewtonHead of Information Management

Adult Care Services

Agenda

• The ACS IS Strategy

• Progress on the Core Initiatives

• Priorities over the next 12 months

Adult Care Services

The ACS IS Strategy

Three Key Drivers:

1. Improved Access to Services

2. Learning & Efficiency

3. Performance Management

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

The ACS IS Strategy

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

SSIS

PCs & Networks

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

SSIS

PCs & Networks

Workforce with IT skills

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

SSIS HPT CareNotes

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

SSIS HPT CareNotes

ElectronicSingle

AssessmentProcess

(Older People)

Con

nect

ing f

or

Healt

h -

Data

Sp

ine

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

SSIS HPT CareNotes

eSAP

C

onnect

ing f

or

Healt

h -

Data

Spin

e

eDocument Mangt

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

SSIS HPT CareNotes

eSAP

C

onnect

ing f

or

Healt

h -

Data

Spin

e

eDocument Mangt

Charging

SAPFinance

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

SSIS HPT CareNotes

eSAP

C

onnect

ing f

or

Healt

h -

Data

Spin

e

eDocument Mangt

Charging

SAPFinance

DataWarehouse

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

SSIS HPT CareNotes

eSAP

C

onnect

ing f

or

Healt

h -

Data

Spin

e

eDocument Mangt

Charging

SAPFinance

DataWarehouse

SupportingPeople

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

SSIS HPT CareNotes

eSAP

C

onnect

ing f

or

Healt

h -

Data

Spin

e

eDocument Mangt

Charging

SAPFinance

DataWarehouse

SupportingPeople

EquipmentService

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

SSIS HPT CareNotes

eSAP

C

onnect

ing f

or

Healt

h -

Data

Spin

e

eDocument Mangt

Charging

SAPFinance

DataWarehouse

SupportingPeople

EquipmentService

HertsDirect

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

SSIS HPT CareNotes

eSAP

C

onnect

ing f

or

Healt

h -

Data

Spin

e

eDocument Mangt

Charging

SAPFinance

DataWarehouse

SupportingPeople

EquipmentService

HertsDirect

CSF•Spec. Ed. Needs

•Integ Children

•ISA

•Foster Care Payments

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

eDocument Management

eSAP

HubHPT CareNotes

Charging

Data Warehouse

The 2005/6 Priorities….

Adult Care Services

Progress on the Core Initiatives

• Improving IT Skills

• Infrastructure

• IRIS

Adult Care Services

Improving IT Skills3 Strands of generic training:1. Corporate IT Induction – for all new staff2. ACS Induction – regular slot at new Team Induction process

3. ECDL • 3 (of 7) modules mandatory – Basics, Comms & Word• 500 ACS staff registered• Over 1,000 tests – 900 passes • Average passing score of 89%• Launched area by area• At least 3 workshops/week – running at capacity

Adult Care Services

ACS Infrastructure

• Over 1200 PCs - and growing• Around 70 networked sites• Using 1500 e-mail accounts• All part of the Corporate “standard” • Fully supported - and kept “up to date”• Additional 100 PCs & Link to the NHS• Need improved mobile working – intelligent pens

and tablet pcs

Adult Care Services

IRIS, eSAP & the “Link”IRIS• Live in Hertsmere EPD – Nov04. 150 staff, 8 sites• Live in St Albans EPD – July05. ?? Staff, 7 sites• Planned Live in all CLDTs – Oct 05• Planned Live in remaining EPD Areas – Feb 06• Joint Corp., CSF, ACS Management – Support, development, governance, etc

eSAP• Live in Welwyn Hatfield – Feb05. 80 ACS staff, 200 NHS, 3 Trusts• Planned NHS roll-out for East & North – Sept 05 to March 06

IRIS/eSAP Interface• Technical & operational evaluation – Based on spec. Aug 05• Planned first Release of eSAP end of link – end Aug 05• Planned building of HCC end of link – Sept – Dec 05

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

eDocument Management

eSAP

HubHPT CareNotes

Charging

Data Warehouse

The 2005/6 Priorities….Live - Feb2006

Continuous improvements

Under investigation

Depends on hub

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

eDocument Management

eSAP

HubHPT CareNotes

Charging

Data Warehouse

The 2005/6 Priorities….Live - Feb2006

Continuous improvements

Under investigation

Depends on hub

Phase 1 – Jan 06

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

eDocument Management

eSAP

HubHPT CareNotes

Charging

Data Warehouse

The 2005/6 Priorities….Live - Feb2006

Continuous improvements

Under investigation

Depends on hub

Pilot 05

P1 – Jan06

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

eDocument Management

eSAP

HubHPT CareNotes

Charging

Data Warehouse

The 2005/6 Priorities….Live - Feb2006

Continuous improvements

Under investigation

Depends on hub

P1 – Jan06

Live – March 06

Pilot 05

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

eDocument Management

eSAP

HubHPT CareNotes

Charging

Data Warehouse

The 2005/6 Priorities….Live - Feb2006

Continuous improvements

Under investigation

Depends on hub

P1 – Jan06 Pilot 05

Live – Dec 05

Live – 03/06

Adult Care Services

Contact & Case Management

Service CommissioningPerformanceInformation

IRIS

eDocument Management

eSAP

HubHPT CareNotes

Charging

Data Warehouse

The 2005/6 Priorities….Live - Feb2006

Continuous improvements

Under investigation

Depends on hub

P1 – Jan06 Pilot 05

Live – 03/06Live – 12/05

Adult Care Services

Efficiencies

Through:• Eliminating Duplication.

– Data entry, info gathering, mobile access, etc

• Time Saving.– Filing & retrieving case notes

• Reduced Travel– Ability to access case information from

anywhere